[Resolved]  Tata Sky — change mobile number

No reception since i week, unable to get to customer care...due to waiting tone...

Tata Sky — Non compliance of Forum Orders

Dear Sir,

I have filed a complaint before Bellary District Forum, Bellary (Karnataka State) vide complaint number 86 / 2008. The Forum orderd for refund of the amount of Rs.6, 700/- with interest. I have filed the execution petition under section 27 COPRA. Forum issued show casue notice. Till today not settled the claim.

S. Sudhakar
Advocate

black mailing the customers would be more appropriate word.until at least my vocabulary improves...as they say you can't teach old dog new ..., now they have started dil ka suno ..., models are converted as mercenaries ...10 maks to ad;s [protected]...000 to customer satisfaction... TATA i am feeling sorry for you .BUT then making bakhra is perfected art of TATA clan,

how to check my account details in tataskay website.

thank you
``````````
sandeep kumar

Tata Sky — Charging Un-necessary Amount For Relocation, please stay away from TATA SKY!

My name is Nilesh Parekh, my mobile number is [protected] and my Tata Sky ID is [protected].
I have relocated from my previous location to new location within the same city, I relocated in hurry as the previous flat was given to some other person and I could not afford keeping the Tata Sky dish or its cable there, I removed the dish and cable and carried them with me to new place. When on Sunday 11-Jan-2009 I called Tata Sky Customer Care, their customer representative after hearing everything, told me that it will cost only 350 Rs. as I already have carried the dish and cable with me.
When next time I called them to confirm if the request is logged, they said it will take Rs. 600 as its a case of relocation and plus they will charge me anywhere between Rs. 100 to Rs. 300 based on the length of cable needed.
They are looting customer for just fitting 6 screws and passing the length of wire to my TV. This is the most expensive service I have ever seen. I am almost sure that this complaint won't be answered, and even if there will be any reply, it will be like "You are bound to their terms and conditions!" or "Sorry we can't help you!". But I am putting this here just because I don't want any other person to get fooled by the name of Tata ... Please stay away from it and do not run in this beautiful looking trap!

1) They charge Rs. 1000 initially for installation and Rs. 600 or any relocation activity
2) They show less number of channels even in Rs. 300 package ... which is truly lesser than the number of channels Cable Operators are showing

PLEASE SAVE YOURSELF A PATHETIC MENTAL TORTURE BY NOT BUYING TATA SKY!

Thanks!

this is really true.

From:- Ramesh Kumar Vij
Flat No.50B, Pocket-A-13,
Kalkaji Extn., New Delhi-110019

To,
TataSky


I happen to be a subscriber with ID No.[protected]. During last week of Feb.09 I opted to get the caller tune of Slum Dog Millionaire-Theme tune on my Tata tele services registered mobile no.[protected]O. After half and hour an amount of Rs.7/- was debited to My account. I waited for next 24 hours to get this facility but having failed to get it, the u/s contacted customer care.
I was informed that it normally takes 24 hours, however, after 3 to 4 days I once again called your Cc executive and told him that this facility had not been provided on my cell and an amount of Rs.7/- have been debited to my account. The undersigned also spoke to your Mr. Sunny, a senior Cc executive and he assured that the this service shall be provide within next few hours till 7th March09, when nothing was provided the u/s again spoke to your CC executive, Ms Jaslin and she booked my complaint vide no.1-[protected] dt.7.03.09, but it is a mater of deep regret that till date I haven’t provide this service, however, M/s Tata sky is clever enough to debit Rs.7/- to my a/c. This amounts to cheating the customer, misleading and amounts to fraudulently debiting an amount of Rs.7/-, without providing any service against it. It is not a question of Rs.7/-, but amounts to deceiving a customer as there is absolutely no transparency in the deep, which as a consumer, u/s is entitled for. Having a receipt for no reply from your Cc care department, I am forwarding this complaint to the senior manager for investigation and bringing the concern CC Executives to books, as they are tarnishing the image of your company (Tata sky)) by making false promises. I am, therefore giving you a notice of two working days, w.e.f .today to either provide me the required facility on my registered phone or else apologies and credit Rs.7/- to my account, failing which I shall not hesitate to report the matter to your top management, Mr. Rattan Tata, Trai and consumer redressel forum of my area, the onus and the results of all these shall squarely lie with you.

Tata Sky — Renewal wrongly done

We had renewed our annual subscription with Tata Sky on 13th Feb09 by making a payment of Rs2600 under the Super Saver Annual package. We received an SMS confirmation of receipt of Rs.2600 by Tata Sky. Prior to our renewal we got 2 calls from the Tata Sky executives in Dec08 and 1st Feb09 respectively requesting us to take their annual package. After renewal there was no call from their end.
On 23rd March09 we get a call from them asking us to take their Super Saver Annual package. We were SHOCKED!!
They informed us that they had done a renewal only on daily basis which costs us around 310 rupees per month. And now our balance was less hence we could renew our subscription by taking up the Annual package with now costs Rs. 2750 by paying the difference between balance as of 23rd March09 and Rs. 2750.

They told us that we needed to make a call after paying Rs. 2600 that the payment was against the annual Super Saver package. However, in the 2 previous calls that their executives made to us we were never informed regards the same nor was there any such information in their helpline.

The balance earlier could be checked on the TV itself but lately this facility is also not available.

We requested their executives to renew our package on the SuperSaver package of Rs2600 from 13th Feb09, but their executives were not ready to do so.

They have really done us wrong and we request justice to be done. It is indeed sad to be cheated in this manner.

It is not that much about the money but the trust that one needs to have.

I have been a tata sky customer for over 2 years now and have never had any issue gettin thru their customer care.. and pretty much happy since they are responsive and quick to fix the issue..

First of all they show exactly the same no.of channels tht they claim.. For a company tht reputed this is not wat they do.. and more over relocation requires alligning the dish right and proper safe wiring which requires expertise.. thus relocation will bore some cost.. it ensures safe and proper reception for the future.

Firstly they have no interest in black listing customers without any reason. it does not make any sence since itll cost them as well. there must have been some reason for them to do so. being a tata sky customer i can say that they have taken care of cutomer service very well.

Tata Sky Subscribations — Tata Sky is fetch money and they have not provide the proper services

Our Subscriber Id No.: [protected] URGENT

We have already discussion on phone and in this ref. we inform you
that we give you money through RT GS transfer from our account for one
year subscription. And now after 10 month have gone and tata sky discard
our subscription. And says by one of person that in our record its
have not mention. It is the tatasky lookout that they have mention or not but
we pay the such amount for whole year. If it is not his scheme then
why we pay the huge amount. We request that immediately the subscribation start
the facility for next 2 months. otherwise we will be take a legal
action against tatasky in consumer court that the tata sky company have fetch
the money. And further permanently surrender the total tatasky system.
And we will join with some else.

Waiting of your early reply.

Form Shshila Porwal

Tata Sky — NOT INSTALLED AS PER COMMITMENT

BOOKED FOR TATA SKY on 5/5/09 AT AROUND 1.OOpm OVER PHONE TO[protected] FOR INSTALLATION IN MY HOUSE M.PARAMESWARAN, 408, 21ST STREET, K.K.NAGAR, CHENNAI 600 078.

AS PER THE ADVISE OF THE CONCERNED PERSON PAID THRO TELEPHONE LINE THRO CREDIT CARD TO TATA SKY RS 1999/ WITH THE ASSURANCE IT WILL BE INSTALLED IN 4 HOURS. EVEN AFTER SEVERAL PHONE CALLS AND HAVING GIVEN THEM DEAD LINE OF TIME FOR INSTALLATION 4.00 PM ON 06/05/09. THEY SEEM TO BE IN NO HURRY.

I HAVE ASKED FOR REFUND IF NOT INSTALLED BEFORE 4.OO PM ON 06/05/09.

THEY MUST DESIST FROM GIVING FALSE DEAD LINES WITHOUT ADHEREING TO IT.

Tata Sky Subscriber I. D. 1001385572 — deficiency of service

Tata Sky Subscriber I.D. [protected] of Neelu Batra, Delhi.

Sub : Mental Agony……..just because I subscribed to an unprofessional Co.
Tata Sky Helpline sucks

I'm facing a technical problem as the reception is not clear in some of the channels and there is voice distortion. There is no synchronization between the picture and the voice.

Over a period of one week I have called your helpline thrice, but of no avail and the best part is they are not able to generate complaint no. I requested them to connect me to the supervisor but they do not do so stating he is busy.

The Technical Support Personal keep on talking for a minimum of 20 minutes, mind u I'm footing the bill as they do not have a toll free no.

We as a public are under the notion that for TATA group customer is the profit and the rest is overhead, but it seems with the indifferent attitude of your Org. this is fast fading away.

I would appreciate i[censored] could acknowledge my mail, so that I take my complaint to the right authority who could address my problem. As a consumer I have a right to redressal as there is deficiency of service from your end.

i want to say that my tata sky is deactivated because of late payment &after recharge it was not activated from 2days . id no-[protected]

Tata Sky — very poor service - sub id 1009718170

I am one of tata sky customer, we are planning to relocate, so four days back we made a request to tata sky customer desk on relocating my existing connection...so far no engineer turned up and my work order (w.o) number is : 1-[protected]

Tata Sky — NON SUPPLY OF CHANEL DETAILS (PACKAGE WISE

dear sir
i have made so many complaint about furnishing the details of chenel which they supply in their package
wise, but soory to say that i have not recd any reply from the company till date. if required i can send to you the all copy of my letter which i have written to the company. not only that they avoid to provide the requird detail.( under RTI Act ) and under the consumer protection Act.

thanking you
nand kishor mahalka

date:23.6.09

active games non functioning

Tata Sky — not working during raining season

TATA SKY IS UNSUCCESSFUL DURING WETTING/RAINY SEASON, NOT ABLE TO CATCH UP THE SIGNAL. NO REPOND FROM CUSTOMER CARE. PLEASE DONOT BUY THE SAME

Tata Sky — Delay in shifting of Connection

User ID is [protected]. Work Order Number i1-[protected] was scheduled for 15:00 hours on[protected].

The Builing I have shifted to has only Taka Sky Connection. Internal wiring has been done for two connections for each fflat. I had even given the mobile number of the Electrician who has done the internal wiring to the Service Engineer. Inspite of that, there is no progress and my calles to the Service enginerr remain un-answered.

Please help in resolving the issue ASAP.

Regards,
Anand
+[protected]