[Resolved]  Tata Sky — no response

Hello,

About three months back I paid Rs 4500/- to viva marketing on behalf of tata sky to intall tata sky. They delivered the set top box but couldn't install the same as the duct in the building does not allow two wires to pass simualteously. So I opted out and asked for a refund. It has been more than two months, haven't heard from them. The known contacts evade calls and I am not able to locate the contact details of viva marketing. Pls help.

Tata Sky — no response after complaint

I am the unfortunate purchaser of taka sky dth connection from last month at bhubaneswar(Orissa) . The service given by the complany people are so bad that even after making 100 times calls they are not responding. while selling their products they use to commite a lot of things, but after getting the money they forget you. so be aware of tata sky connection and the people of taka sky.

I am facing the same problem with Viva Marketting, Andheri People. I have paid around 20000/- to these fraud people and they have not activated my Tata Sky Plus PVR boxes. For contact Number:-

Owner:- Rondy - +91.[protected]
Govind _ Technical - +91.[protected]
Dhyneshwar - sales - +91.[protected]

I never seen such un-professional and the people who are not having any ethics. I am calling them from last 2 weeks but they are so shameless people they do not pick the phone..

God bless them and their families, if someone beat them, then they will no what is mean by professionalism..

Cheater..

I purchased the Tata sky connection in last December 2008 thru your dealer in Faridabad M/S Tech Plus (Contact Number- [protected]). During our discussion with the dealer he proposed us the following plan:

STB : Rs. 1499
Installation : Rs. 500
Less : Rs. 150
[protected]------
Sub Total : Rs. 1849
[protected]------

Super Saver : Rs. 2600 Annual
Life Style Gold: Rs. 450 Annual
Education Gold: Rs. 300 Annual
[protected][protected][protected]
Grand Total : Rs. 5199
[protected][protected][protected]
He suggested me pay entire amount in one go since I will get the benefit as I will be paying for 11 months though I will get the subscription for 12 months.

I did the payment of Rs. 5199 to your dealer the same day.

Recently I came to know that my Super Saver annual package had NEVER been activated annually as promised to me and kept to monthly. Due to which my renewal date is now due in Oct 09 instead of Dec 09.

I had taken this up on 27-June-2009 with both customer care and also with your dealer however no one is helping me in sorting this out.

Customer care person told me that she will call me back in 3 days time which she hasn’t done so far.

I am really stunned and wondering if Tata Sky is really a part of Tata Group.

Tata sky has a 24*7 customer service and no company can forget its customers. Considering tata sky's cc I have been satisfied with their service since the complaints I have lodged have been resolved immediately. This is just a wrong misconception you should get in touch with the cc and they will definitly help you out.

I own a Tata Sky DTH, with RMN , [protected]. When ever I call at their helpline to talk to the customer care executive, the only response is : plz hold , ur call is being transferrd to our CCE. You start waiting for 5 min, 10 min, 15 min, 20 min, no response and then utlimately you bang down the phone.
One funny incident which happened to me ystrday was i went for a walk and called up these guys . When i came back, I was still on hold.
Either Tata Sky is selling like hot cakes and they dont find time to attend all the complaints.
One thing I must say, Tata is very very poor in after sales, let it be entertainment or automobile.
Iwill never buy a Tata product in my life, neither wopuld i recommend any body for that

rgs
Upinder

TATA SKY DTH — NO RESPONSE AFTER COMPLAINT

I lodged acomplaint with customer care of TATA SKY DTH on 21 Oct 2010. I was given complaint ID no 1-[protected] and assured that the problem would be rectified within 48 hrs.It has been 10 days and 240 hours, and no response from them.Inspite of ringing up customer care, twice after 21 oct, and being assured of service, nothing has happened.OVERALL IT HAS BEEN A BAD EXPERIENCE AND I WOULD NOT RECOMMEND TATA SKY TO ANYONE.

my ID no is [protected]

my complain no (1)[protected]
(2)1-[protected]
(3)1-[protected]
my problem : no signal display on tv screen I call every day since 6 days but not geting proper replay for your excutive & Sr.person. my problem not solve till date.

I agree with you

Tata Sky — No signal & Signal disturbance

Dear Sir, Every day we are facing No signal & Signal disturbance problem in tata sky. So please send some one to attend the problem. Waiting for your reply Regards, Ramesh N ID no. [protected] Mo no. [protected]