Tata Sky — service issue

a major service issue by the team spoiling the BRAND TATA IMAGE.

We have a tata sky connection for more than a year, recharge is made online for which timely calls are made from the call centre.

For the past 10 days i have been moving around from the call center and my mails to the customer care and also mails to the help desk. the company does not care to respond to resume my services, i have a rechare of more than rs.350 in my account. Though i am not able to view the services amount is continuously being deducted from my account.

the website does not have any esclation matrix whereby i can esclate this issue to the person concerned / management.

maru 2 setbox close ho gaya hey

mera id no [protected] he vo close ho gaya hey mo no [protected] pz contec me

Tata SKy Setup box — service issue

we want to make a multiple connection , when come to us and fix setup box and they said that you get a extra cost of extra wire the wire of 50 m ,then take the amount of recharging the tata sky box but they haven't make any efforts , they only start our tata sky for 2 days only and then it was written in message that u r short of amount . i want to start my tata sky again and want to catch that frod in your company , i am from Delhi, i want u to take reaction urgently and help me out
your sincerely
xyz

You can address your complaint to tata sky’s official handle @tatasky. They will check your recharge status and if applicable provide additional cable which they will charge for. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician asap.