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Tata Sky
Tata Sky Ltd.
Customer satisfaction rating: 39%
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11590
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Tata Sky Customer Care

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
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Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



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Customer satisfaction rating
39%
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Tata Sky Complaints & Reviews

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[Resolved]

One wonders how far the major corporations are going to be allowed to go before someone
says enough is enough. When people-customers- subscribe to a service via a service provider, it is crucial to the integrity of that provider to maintain its agreements.. In the case of Tata Sky many people have subscribe to the service in order to be able to watch the Amrita TV channel. After having subscribe they woke up one day to find that Tat had dropped Amrita TV from their network. Now after installation charges have already been paid, subscribers find that the very reason they subscribed in the first place is now null and void. What is the message keep your agreement keep you integrity
Aug 14, 2020
Complaint marked as Resolved 
I totally agree..Tata sky guys sends u so many messages on any new channels or services they offer, but when they decided to drop these 2 channels, there is no intimation at all..this is the worst behaviour one can expect from a top corporate house in India..thumbs down to you Tata sky..will never recommend u to any of my friends or relatives..
It is quite saddening and indeed frustrating to many subscribers that TataSky has decided to drop Amrita TV. It has been one of my favourite channels. It is well nigh impossible too to get in touch with Tatasky customer care, their phone lines being inadequate and the call centre staff having little knowledge about customer service.

I have subscribed for the Jumbo Super Saver pack with additional Sports Package. That is at Rs.300 per month + Rs.99 p.a. Now they claim (falsely and dishonestly of course) that the subscription rates have been reduced. To my shock today I find that they have removed all the sports channels and quite a few other channels. To enjoy the same number of channels that I had originally subcribed for I now need to pay Rs.350/- per month. Now that is cheating, corporate style, least expected from the Tatas.

Now the question is: Is there a better option for us? I dont mind dumping the set-top boxes (I have 2 of them) if there are better service providers.

Regards/Suneeth
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    Tata Sky — Droping of Channel [Resolved]

    Tata sky is dropping channels day by day. Two of the most popular malayalam channels named india vision and amritha television...
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    We have subscribed the Tata Sky South Jumbo Package(top most package) For One year subscription Scheme Rs. 3500.
    In...
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    [Resolved]

    They have unilateraly withdrawn TWO popular channels AMRITHA & INDIAVISION without any indication to customers.It is not an
    easy job to replace this DTH provider and to go for a new one.Since once we decided to discontinue Tata sky, we have to suffer a loss of Rs 4000/-.I think this is an act of cheating customers with false promises .
    Please tell me whether there any legal remedy for the losses once I decided to discontinue TATA SKY ?
    Aug 14, 2020
    Complaint marked as Resolved 
    Its really bad from a reputed company like tata to withdrawl two chanells, AMRITHA & INDIAVISION, unilaterally. We consumers are in a fix. Changing the connection cost is an expensive deal. Consumers should seek a legal remedy for this cheat
    this is not the first time Tata sky is showing aversion towards south indian channels.Before i had quoted a point like the recharge offer(pay for 10months and get 1 year subscription), tata sky is giving for North Indian based channel packages.But till now they havnt responded.This time again they have withdrawn 2 malayalam channels.I strongly feel its the Tatas Strategy to attract people showing variety channels and putting them into a ditch by withdrawing channels once they start subscribing.This is high time to respond by the South Indian Customers to raise voice against this policy of TataSky.
    This is the best example how few people can form a company and rob people. TataSky is virtually robbing people by trapping them with big offers and finally squeezing them with its third rated management policy. They need only money...no matter abt customer satisfaction or mutual faith and respect. In these days they are not answering to your enquiries...they hesitate to pick up phones. The hide behind the wall and wait for the next prey. I have filed 6 complaints but they have not replied for anything. Finally when I could contact a staff member in their delhi office, he says daily they get many complaints in this matter and he himself is planning to leave the company. This gives us an opportunity to judge about the status of TataSky. A wolf is always a wolf. It needs only blood...so this is the time to sort out a wolf and a goat.
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      I have the same complaint to make. I just got a TATA SKY connection for my parents only because they wanted to watch Amritha...
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      Tata Sky — DROPPING OF CHANNELS [Resolved]

      YESTERDAY TATA SKY HAD DROPPED TWO MALAYALAM CHANNELS AMRITA & INDIA VISION WITHOUT ANY NOTICE. ON TAKING UP WITH THEIR...
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      [Resolved]

      tata sky lucknow, vandana srivastava fsc post par kasie hai usko rakha hai,
      wo crimanal hai, usne apne huband ka murder kiya hai, wo crimanal hai, kya aise office me kam karna kisi bhi boy ke liye sahi hai,

      vandana ko job se hato nahi to office me bahut se log apne family ko chod kar sirf vandana se hi relation rakhte hain
      crime ho raha hai tata sky lucknow me,
      Aug 14, 2020
      Complaint marked as Resolved 
      very poor services, saab ke saab phone caals barbaad karne ke liya baithe hai
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        [Resolved]

        Dear Sir,

        I have purchased a tatasky on 21.05.08 from your dealer outlet Associated Indo Vietnam Agencies, Pondicherry. They have committed that installation will be on tomorrow that is 22.05.08. But still now, i didnt received single call from your installation team and i have been really irritated by this activities. Also i am not informed too for the delay.

        Please make your installation team fast and dont make the customers fool. Also i have been stepped down to your dealer outlet four times. But there is no proper response. I have been treated like nothing. Pls call me in my mobile number for further details. I want installation to be done today. Otherwise i dont want the product. I will straight away go to consumer court...

        Thanks & Regards,
        Lalitha
        Aug 14, 2020
        Complaint marked as Resolved 
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          [Resolved]

          Hi All,

          Refer to the previous mail which was sent to you last year... But there was no reply... Last month I got call from the ICICI Credit card executive on final settlement part... I asked him to come to my location for the discussion... I believe one Mr. Srinivas Reddy Visited, (his mobile no. [protected].)...

          We had a face to face discussion with Mr.Srinivas Reddy, as well as telecon conversion with his boss, One Mr.Chandru (his mobile no.[protected])... Finally we came to the conclusion of settle ling the sum of Amount Six Thousand Five Hundred Rupees. Every one agreed & I made a cash settlement to Mr.Srinivas reddy.

          Before making Cash payment I asked for settlement copy receipt…. Mr.Srinivas as well as Mr.Chandru said, you will be getting the cash receipt as an acknowledgement copy. Once when we submit the amount to ICICI. After a week's time you will be getting the final settlement certificate from the ICICI directly to your home….. This is what the Information given from your executives…

          At the time of Cash payment I made the statement very clearly in the receipt saying "Amount is against the Final Settlement"…. Apart from this I have drafted the letter to the ICICI against your service as well as Final Settlement & Taken the signature from the executive who has come down to my place….. Saying if any problem occurs I will take the matter very seriously….. (Can find the attachment for more details)

          Attachment Contains: Cash Receipt: Bearing the no: 5573777

          Letter drafted from me to the ICICI Bank

          Letter received from ICICI on the auto debit to the SB Account.

          Instead of getting the final settlement from ICICI. I'm getting the outstanding amount pending statement….. I require the higher management to get involved in this matter & resolve my issue @ earliest…. As I getting cheated out repeated from the ICICI staff…. Pls take the matter very seriously…..

          Regards,
          Manjunath
          [protected]


          On 10/11/07, manjunath manjunath K N <[protected]@gmail.com> wrote:
          Extermly sorry we are not in the condition to pay for the below amount. As per your executive- from Chennai committement as well as information below payment was made & rest other amount will be wavied off as per your official person committment. Pls cross check & revert back @ earliest. Matter most urgent as well as serious!!!


          Regards,
          Manjunath

          who called up from chennai. we made a payment & that person committed rest other amount will be waived off


          On 10/10/07, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
          Dear Mr. Manjunath,

          We clarify that your total outstanding amount is Rs.10, 627.71 DB as per the current statement.

          We request you to provide us settlement letter as to process further.

          We regret your inconvenience.

          For any further clarification, please contact us using the "Email Us" option on our website, www.icicibank.com.
          Ayesha Banu
          Customer Service Officer
          ICICI Bank Limited


          -----Original Message-----
          From: manjunath manjunath K N ( [protected]@gmail.com)
          Date: Wednesday, October 10, 2007 03:19 PM
          To: customer.[protected]@icicibank.com ( customer.[protected]@icicibank.com)
          Subject: Re: Payment received on your ICICI Bank Credit Card.

          Dear Sir/ Madam,

          This will be final amount which i have settled out after speaking to your executive. Kindly provide me the acknowdglement saying no outstading amount is pending against the below credit card no.


          Regards,
          Manjunath


          On 10/10/07, Customer Care < customer.[protected]@icicibank.com> wrote:


          Dear MR. MANJUNATH K N

          We have received payment of Rs. 30900 on your ICICI Bank Credit Card no 5177 XXXX XXXX 7004 by cash on[protected]. Thank you.

          Regards,
          ICICI Bank Credit Cards Team.
          Aug 14, 2020
          Complaint marked as Resolved 
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            sir i wanted to complain against the dirty tricks played by tata sky to loot customers. what they have done now is that they...
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            Hi

            I had sent the following letter to the CCOO of Tatasky only, to receive no reply, Wondering what has gone...
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            [Resolved]

            We a Mud storm in Delhi on 14th Morning and by the time I came from Office the Satellite TV had given up ...I called there call centre for logding the complaint ...and was assured that action by there engineers will be taken up in 24 hrs and payment for there trip woul have to be made by me ...!!!

            One day went by with no calls or intimation from them!!! i gave them call again ...there call centre says it would be sorted out in 48 hrs will is the sLA with engineers ...

            2 day went without there engineers bothering and I called them again ...these tata sky guys are smart you will have different person picking up the phone and showing ignorance about the complaint and asking for another day ...

            and above all this while these guys have been charging me despite the fact I am unable to avail there services ...It's time that these guys should be given a lesson and taken to consumer court for haressing me day after day...
            Aug 13, 2020
            Complaint marked as Resolved 
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              [Resolved]

              I'M A CUSTOMER OF TATASKY FROM NOVEMBER, 2006 MY SUBSCRIBER ID IS:[protected]. BUT FROM LAST 3 DAYS MY TATASKY SET-UP-BOX IS UNABLE TO RECEIVE SIGNAL DUE TO THIS I'M & MY FAMILY ARE WORST SUFFERERS. WHENVER I CALL TO TATASKY CUSTOMER CARE CENTER NOBODY GIVE PICK UP THE PHONE ONLY A VOICE MESSAGE IS PLAYED THAT'S YOUR CALLS IS ON WAIT...SO I TAKE DECISION THAT MY MY TATASKY IS NOT BECOME NORMAL THEN ON TOMORROW I SURRENEDER MY TATASKY WITHOUT ANY HESITATION!!!
              Aug 13, 2020
              Complaint marked as Resolved 
              All the impacted consumers should do the same.. Am irritated as well.. No services from Friday evening.
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                [Resolved]

                I have installed a tatasky dish tv. My Id No is [protected]. I phoned tatasky to register a complaint ( no 1-[protected]). I was shocked to learn from the person from tata sky that I have a personel dish, whereas, I live in a society where there is a common tata dish and my cable is connected to the common dish.
                I would therefore request that the individual dish be installed immediately.
                Aug 14, 2020
                Complaint marked as Resolved 

                Tatasky Dish TV — add new channel lord buddha,nagpur

                pls add new channal lord buddha,nagpur
                Peoples are very much required this channel on TV, however the service provider do not take interest to add Lord Buddha channel in their packages.
                I request on behalf of everyone their please add this channel into your environment.

                Thanks,
                Gaurav
                Yes Lord Buddha Tv channel is requested to the cable operators, but no one listens to the said query.
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                pls add new channal lord buddha TV in Tata sky
                Today I also requested the TATA SKY service provider to add the LORD BUDDHA as well as AWAAJ INDIA Channel into their list. Let see when they will avails it. Otherwise I will escalate the matter to the higher authorities.
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                  [Resolved]

                  Dear Mam/Sir,

                  I all ready purchsed your Tata Sky setbox for my house (Dt -29/04/08).But still i waiting for connection but nobody will not come.Totally I am fed off your service (life Zinga Dala ).

                  Pls send some body for connecting that instrument in my res.pls note below address:- Rajesh Kumar.
                  C/0:-Karan Singh
                  Vi/Po:-Jaunti.
                  New Delhi -1100081
                  Mob:-[protected].
                  Mob:-[protected].
                  Tel :[protected].
                  I am waiting your prompt reply.

                  Thanks
                  Rahesh
                  [protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Marcelino Dias, mobile no.[protected]
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                    09 April 2008
                    Time : 12:30

                    To TATA SKY,

                    I received ICICI bank advertisement at home on offering of TATA SKY product. Based on the advertisement I initiated my query and request to TATA SKY help line at Pune. 1st time on 1st April 2008, I talk to Mr. Ajay for Hardware (my Order number is 1-[protected]). He told that maximum delivery time is 3 days, but he will see if it can be delivered in 2 days; mean while during transaction a telephone help line booking call gets disconnected. When I called again, I talk to Mr. Kunal and booked my order on ICICI bank Credit card and I was assured that hardware would be delivered in maximum 72 hours (by 3rd April 2008).

                    After 2nd day late evening I started communicating to help line till 5th April Night. During this period I talk with your operators and Team Leaders named Mr Panse, Mr Hrishikesh and Mr Nair. No one could able to tell me about my hardware’s status and what would be exact delivery time-frame. I sent email to TATA SKY help line ([protected]@tatasky.com) and launch a complaint, even till today no one responded to my email nor even taken a pain to call me (my complaint number is 1-[protected]).

                    During this period I have spoil my time and money on phone calls and talking to TATA SKY people who are just Puppet.

                    All the way you have taken advance payment and its very surprising after taking advance payment, you are not able to deliver the hardware or convey me the status of hardware even till today (mean while As per my initial discussion with help line people and the assurity given for delivery, I requested my cable operator to cut cable line).

                    However I got Local dealer details from your website, I call total 03 dealers near in my area and every one told me that they can deliverer the hardware in 2 hours to my home and Payment can be made after hardware reach to me. If your dealer can do this then I do not see why there is delay for direct order.

                    Further I came to know from help line that after receiving hardware, again I have to put a call for Installation, which will again take maximum 72 hours (as per your marketing help line comments) for it.

                    If you would be fair enough with the customer at the beginning and tell us that it would take 10-15 days the expectation can be build up.

                    Now today dated 09 April 2008 at 12:30, a delivery person appears with hardware for delivery.

                    Looking after their response, a service and decelerate in delivery from the beginning, I have lost my trust on TATA SKY. And I decided not to continue with them.
                    i am working in Saudi Arebia

                    i want get ur tata sky its possible

                    if posible wht i hv to do

                    and wht th fee
                    AFTER SALES SERVICE IS VERY POOOOR...

                    Under ID [protected], i am holding "super saver pack" for which i have paid subcription upto 05.10.08 under invoice no.2196 dt.24.03.08 at Pune. However, channel like ESP, Star Sports, Tesport, Star Cricket and many other covered under the scheme are blocked. local no. given in invoice do not respond or they do not exist. Also, helpline is only interested to pass on commercial advertisement information but there is no way that one can put up complaint. Getting agitated with a kind of services provided.
                    I am a Tata Sky subscriber.I bought the connection on 12-07-07.Now I got a problem that no signal output from setup box, therefore I am unable to view any prog on my Tv.I made a complaint on 05-06-08 through Tata sky websight and complaint ref- no.SRO[protected] and also tried four times to put complaint through tata sky help line no.[protected].The phone does not connect
                    to anybody.only i here music even waiting for ten minutes.The ly charges are debited to my account but unable to see tv prog.
                    J N GUPTA
                    LUCKNOW
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                    we wanted to recharge the card on online with credit card.but there is a problem in it .we don't know the password .our ID number is [protected] and digi no is[protected].so we want to know the password used for this account.give reply to this or call to the no [protected]
                    Web Site of TATA SKY is very poor and web page doesn't open at all to recharge online. It's like dead page. Better to contact over phone than opening the web page.
                    I got my tata sky installed in 3 days and evr since have had absolutely no problem dealing with them.. i have spoken to their customer care and had no problems with them either.. and since they have updated their site it has been so much easier and efficient to handle my account.. two things tht are impressive about them are their service and the quality..
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                      [Resolved]

                      Sub ID - [protected]
                      Purchase Tata Sky from Online Help line on 29.03.2008 (ID - 1-[protected]) Online subscription amt is RS 2199/-As promised by the TATASKY executive the Hardware would be delievred with in three working days afetr repeated follow up (ID 1-[protected] and 1-[protected]) the hard ware was received on 11.04.2008.
                      The cover indiactes the free voucher of 1000/- inside but actually they were worth of Rs 700/- only. I was told that by mistake the Rs 300/- are not credited to my account as the payment was made through Credit card.
                      Still the Rs 300/- are not credited and I have to pay the extra Rs 300/- to avoid the disconnetion o fmy Services
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Sub ID - [protected]
                      I want to discontinue optional active music pack on my tatasky which costs me Rs.35 Ihave also complained on phone no [protected] twice on dated 24/07/2013 at 9:46 AM & 9:55 AM but nothing happened fruitful. It seems they have turned deaf ears towards me.Customer service center's service is not even satisfactory.
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                        [Resolved]

                        I have tata sky dish, digicomp, settop box. it was purchased in january 2008. the offer from company was, six month free telecast direct to home. but within four months, in april 2008 dish stopped receiving signals. Why? the engineer came from company, simpaly said due to monkey jumped on dish, stopped receiving signals. (there is no visible marks of monkey jump on dish). second thing after tries of 4 to 5 hours to check it, he said new dish should be installed for Rs INR 600/-. which i say is illigal. now, this money he hasn't taken from me cash. it was just cut against the remaining balance of 600/- (exactly) lying in account of tata sky dish (company) means now we enjoyed tata sky facility for only 4 months (in place of 6 months given by company) I say its a loot of 600/-.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        sir my id is [protected] i applied recharge coopen yeasterday but i cant see any channel why?
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                          I have purchaged Tata Sky connection on 22nd DEC 2007 and got 6 months free subscription with it. Now in 3 months my connection...
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                          Sir,
                          We joined Tata Sky with high hopes but it is really sad and surprising that we are not shown some of the free...
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