Tata Sky Complaints & Reviews

My name is ajay kumar singh i have been your tata sky customer for more than 6 years i have always made payment to my a/c by credit card this time however when i made the payment a screen was blocking my TV saying your payment is due and need to make urgent payment otherwise service will be deactivated even after making payment this screen continues to block my tv i called your customer services agent Durga she was giving excuses that payment...

I HAVE ORDERED FOR A NEW CONNECTION ON 1ST MAY 2012. HAVE NO RESPONSE FROM THE TEAM SINCE 10 DAYS. WHEN I CALLED UP THE CALL CENTER THEY ALWAYS TRANSFERRED THE CALL TO THE ESCALATION TEAM BUT SEEMS THEY ARE ALSO NOT ABLE TO RESOLVE THE ISSUE. FINALLY A SENIOR OFFICER HAD SHARED THE VENDOR'S NO. SO THAT I DIRECTLY GET IN TOUCH WITH HIM FOR INSTALLATIONS. HE IS AGAIN A USELESS FELLOW WHO IS ALWAYS GIVING A NEW DATE.

I M...

Dear Sir my tata sky id no is [protected] activation date 26.04.2012
i am not satisfied with your service I call yore costomer care no and said please deactivate
my tata sky service and give us my set top box amount refound because against my hd set top box channel clearity is not good as per my local cabel canection but till we don’t have any call from your refound department & not received my refound amount
now...

I asked the Tata Sky people to install the DTH. They delayed it incessantly after every half an hour. I was harassed mainly because I was kept waiting for them till 10 PM and at the end of the day, they just rescheduled the installation. Moreover, the service staff was utterly unresponsive and impolite and said," You can do whatever you want, we will come when we wish." I had to cancel an appointment for a job which was never completed....

First of all, someone please listen the OBD which is after dialling call center number. She says press A/8, no body understands, if you press 8, it will say sorry no option pressed. if you press A then it will go to showcase option. If you want to save money on call center, please change your brand to Tata SHY than Tata Sky....

Pathetic service.....................................

I HAVE RECHARGE TATASKY ON DATE 1 OF MAY 2012 BALANCE DEDUCTED FORM MY ACCOUNT BUT RECHARGE NOT DONE...

I give request for re-installation of Tata Sky dt 1 May 2012. They give assurance we give better service. Executive call, he come at my residence dt 3 May 2012 at 2 pm for re-installation. But Executive not come. I give near about 28 call for Executive not visit to my residence. But thereafter they not given service of re-installation. After all feedback from Tollfree No. I think that, this is Worlds too bad Service of Guttar ka Service....

From the last five days, my set-top box is not receiving signals. I've tried all the basic procedures given in the manual but they are all useless. When i talk with the customer care representative, they just say that they will get it done in a certain amount of time. Between all this, the one who is suffering is me, i have not seen TV from the last five days. Please Help me...

The Set top box has been installed 3 days back but not connected to the Dish. Repeated Complaints have elicited no response....

Please help me, I am not able to connect to TATA Sky for registering my complaint. My register mobile no is [protected], I do not have the TATA SKY registration no. When I press Home button of TATA SKY remote I do not get the information.

Please help me to register the complaint, Tried the call center no. there is only IVR, it does not work properly, no customer care executive, no one to talk. there is no option on website to...

I am having Tata sky since 6 years , Now i transfer from nagpur to navi mumbai ,for re-installation at new place at navi mumbai ,I request to tata sky helpline on 02/05/2012 at 1400 hrs and my request no is 1-[protected] and till date on 04/05/2012 at 1500 there is no calls from dealer.
I have contacted seven to eight times to helpline number till date for my re-installation ....

This is Pathetic.
I booked TATA sky DTH with M/s. MANOJ ELECTRONICS, THANE, maharashtra on 01-05-12. As per thye commitment of shop owner the installation should have been done on 2nd of May before afternoon. but no one turned. When called to call center number, they informed that the i'installer' will call me before 3:00pm and it will be installed at the end of the day.

Again nothing happened. Again when I...

Dear Sir/Madam,
I am a Mega pack subscriber of TATASKY service. I registered request in TATASKY customer care for installation of DTH setup at my new home when i shifted from Gurgaon to Noida. more than 48 hours hav passed and nobody from TATASKY has come to my home for installation of DTH setup.TATASKY is seems to be a untrusted brand they donot do what they claim in their advertisement.

Regards,
Amit Kumar...

I am a customer of Tata Sky for more than one year. And from the very first day of viewing, I detected that the sound of non-HD and HD channels breaks/distorts at regular intervals for a fraction of second. It is just like skipping of sound while playing a badly scratched audio CD. When I complained this matter to the customer service center, the technicians visited my home on multiple occasions and found my complain true. This led to the...

Re: TATA ID [protected]

Since Feb 2012 have made umpteen requests for shifting my dish - same building - different location for signal purpose with "specific instructions" to come on "SUNDAY - 9 AM to 11 AM" - due load shedding problems. Post registering the complaint i am chased with calls that the engineer wants to come immediately - HIS CONVENIENCE, but heeding to consumer's specific aforesaid request......

We have logged a request of removing and relocation of TATA sky HD box on last Friday 20 April 2012.
Till date the same has not been resolved.

Name : Sujit Tawde
Sub id : [protected]

We have common dish antenna from TATA sky itself.
But still not received the connection.

Complaint Ref # on 22 April - 1-[protected]
23 April - 1-[protected]

Had also spoken...

WE have purchased HD DTH TV from Tata Sky withe a specification of 500GB recording & storage facility. On purchase we found that there is no 500GB recording neither it is mentioned anywhere in the HD DVR and also to thee most surprising that we cannot see our recorded movies if you do not pay your monthly rentals. The DVR being our property and we have full right to watch thee recorded program at our leisure. Tata Sky has no right...

My mobile no is[protected]. recharge payment of rs. 100/- on 20.04.2012 not credited into my tatasky account. whereas our banker sbi debited my account on 20.04.2012. kindly look into the matter.

regards
suresh kumar...

I am really upset with the services offered by such a reputed company - "Tata Sky". I took this connection in the month of March 20, paying Rs.4390, but abruptly, they disconnected our services on April 22. I tried contacting the so called Customer Care numbers given in their website.

I got no response & the conclusion is "My Service are not Available"

Charu Nair...

MY SUBSCRIPTION ID-[protected]
ON 20.4.12 I LAUNCHED A COMPLAIN WITH REFRENCE NUMBER:[protected] AS A RESULT AN ENGINEER VISITED.I ASKED HIM ABOUT THE CHARGES OF VISIT THEN HE ENQUIRED IT FROM SOME OF HIS EXECUTIVE & SAID THAT NO CHARGES WOULD BE THERE.
I REMINDED HIM THAT THE AMC OF CONNECTION HAD EXPIRED STILL HE SAID LET HIM DO THE REPAIR WORK & NO CHARGES WOULD BE THERE.
AFTER DOING SOME REPAIR WORK ,HE...