Tata Sky Complaints & Reviews

You can address your complaint to tata sky’s official handle @tatasky. They have a scheme of 90 days wherein if anything goes wrong within 90 days of the service visit, you will not be charged. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and get you a new HD STB.

Tata Sky — improper service

sir,

my tata sky is not working for past 20 days.. i have given them plenty of complaints but to no avail..
they send a engineer everyweek who fixes the tv temporarily for some time . It should be noted that they charge for their every visit still they are not repairing it permanently.

consumer number [protected]
mobile no [protected]
himansu sethia

You can address your complaint to tata sky’s official handle @tatasky. If you are in warranty you shouldn't be charged if not charges will be applied. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician to fix your issue.

Undesired pack was subscribed inspite of specifying. Rupees 7600 was deposited including due amount for the subscription Grand sports pack yearly, but Mega pack was subscribed by incharge, instead. When aksed for correction respondant denied any change.

ID [protected] Tata Sky
Mob [protected]
Annual package paid already
As on today from 9am the all malayalam channels are not coming. Pls look in to this asap. Thanks
Udayashankar

okay

You can address your complaint to tata sky’s official handle @tatasky. They will check why there has been delay in sending you a new digicard. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and get you the new digicard asap.

Tata Sky — NON RECHARGE OF TATA SKY

DEAR SIR, I John Varghese on 06 Aug 2011, I TRIED TO RECHARGE MY DTH(Tata SkY) Consumer ID No [protected] BY RS.310.00 AMOUNT HAS BEEN DEDUCTED FROM MY SBI ACCOUNT BUT NO RECHAGE WAS DONE THE DETAIL OF MY SBI TRANSACTION IS THAT TRANSFER TO INB TIMES OF MONEY LIMITED. REF NO :[protected]G61639013 TRANSFER TO[protected] SBI OF WO . MY MOBILE NO IS [protected] and Email Id is [protected]@gmail.com. KINDLY LOOK IN TO THE MATTER AND REFUND TO AFORESAIS AMOUNT TO MY ACCOUNT. WITH REGARDS.I SHALL BE HIGHLY OBLIGED

INB Times of Money — Recharge of DTH Tatasky

Sir, this is inform you that I had recharged my tatasky through my SBI net banking via INB Times of Money Online Recharge on 07 Aug 2011 by transaction Id[protected]G61639013 transfer to A/C No [protected] unfortunately the recharge was not done due to some error. Hwnce you are requested to credit the amout Rs 310/- to my account at the earliest. John Varghese,SBI Golibar Maidan, Pune A/C No [protected] contact No [protected],[protected] email: [protected]@gmail.com.

This is a major issue with TataSky as the executives on the phone give different information everytime you call.

Regards,
Vishal Kapoor

Tata Sky — Tata sky Connection not recharge

They deducted 310 rs from my account for recharge of my TATA SKY no [protected] but the recharge was never done. please recharge my No or return my amount on my account.

TATA SKY DTH — No option for change of package option

Dear,
I have Tata Sky DTH.
I added sport channels to my package. Now i want to remove it but no option is being provided by company, which is deception with customer.
Please look into matter and take necessary action,

Tata Sky — Loss of Signal

Chennai has just begun its monsoon. The rains are but scanty. However, the smallest shower causes loss in signal. After subscribing to the Jumbo South Pack, the Sports Platinum and now to the Ten Sports /Neo Sports and paying a hefty 395+, we have interruptions in signal MOST of the time. The Call centre attitude is totally unprofessional and there is no help

i complain for bad signal to tata sky but response is neutral everytime i call them they only said that our engg. will contact you as soon as possible but nothing will done with my complaint.
The Call centre attitude is totally unprofessional and there is no help.

You can address your complaint to tata sky’s official handle @tatasky. They will check if there is signal issue due to the setup of Dish and make necessary changes. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician asap.

Tata Sky — Set Top Box not received

I have booked on line a Tata Sky Set top box with one year subscription SD No. is [protected] & ID No. I-[protected] on 04.11.2010.
but I have not any call about delievery or instalation from Tata sky. Tata sky executive has comited to me at time of booking' you will receive your set top box within five days. but still not received any responce from Tata Sky.

So Pls. help me in this case......

Thanks
Rajeev Kumar
Rohini, Delhi
[protected]

You can address your complaint to tata sky’s official handle @tatasky. They will find out the reason why your set top box has stopped working/ unable to receive signal. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician to fix the problem.

customer care service of tata sky is not bad but it is very very very bad...

i have been using tata sky since long now...almost a year...i ahvent found the service that bad the way you are describing...its kind of much much better than what i have experienced previously while using a cable TV..

I had bought the Tata Sky from Greenways Marketing. They doing their service well,
If i want recharge my account just i want to go and tell For atleast 25times. Then only he will reharge. If I complain anything about tata sky they are not responsing. Please do the service well.

TataSky — Service Complaint

I have given a complaint last month regarding few channels missing like Zee Telugu, TV5, SET MAX and few other channels. Seema is representative who arranged a technician and told me that I will be charged if there is physical damage as my unit is out of warranty. Technician came to my home and replaced the part on dish. Later I was charged 350/- for which the problem is not fixed. I had this Tatasky from last 4 years, they just looted my money from last 4 years with damn signals and no clarity.
Someone please advise.

The service provided by Tata Sky is pathetic , whether its installation or recharge . They come with a new excuse , always for the delay ..
Hopeless ...

MY ID no. is [protected]. Please activate my account immediately.

Hello, I am user of Tata Sky DTH from last many years, I have recharged semi annually or annually regularly. Now I am facing very big problem from last 1 month due to digicom. i have complaint many time in customer care but they not resolve my problem till date. when i talk to customer care they always give me next day to resolve the problem but the problem is same still pending and i facing mentally harassment due to daily talk to customer care.i want to disconnect the service but due to advance payment i cannot do this.I want to share all o[censored] that do not pay advance to tata sky because the service of tata sky is very poor....

i AM NOT GETTING TATASKY SERVICES , I COMPLAINTS AGAISNT THAT , I GOT A REPLY WITH IN 24 HOURS U GET SERVICE. PERSON TURN OUT AFTER 2 DAYS , HE CHANGE MY SET UP BOX , NEXT DAY AGAINST ITS STOP WORKING. YESTER DAY I.E. 23.05.12 MONING 7.30 I REGISTER MY COMPLAINT NO. [protected] . PERSON TOLD ME AS THIS IS UR REPEAT COMPLAINT ITS WILL BE REPLY WITH IN 2 HOURS. I TOOK LEAVE & SAT AT HOME , I WAITED TILL 6.30 NO CALL , NO TECHNICIAN. I CALLED UP AGAIN THEY TOLD WE U R COMPLAINT WILL BE ATTEND TOMORROW EVENING IT MEANS ALMOST AFTER 36 HOURS.. I LOST MY FULL DAY, MY TIME PLUS FININCIAL LOSS. I TRY TO SPEAK TO UR HIGHER AUTHORITIES. THEIR EXTENTION IS ALWAYS BUSY. FINALY THEY TOLD ME THAT WE WILL CALL U TOMORROW BEFORE 10. NIGHT 8.52 I RECEIVED ONE CALL FROM SERVICE CENTRE & HE INFORM ME THAT HE WILL ATTEND THE COMPLAINTS BY 11.30 TOMORROW. AGAIN I TOOK A LEAVE AND SAT AT HOME , 2 P.M. I CALLED UR COMPLAINTS NO. SAME REPLY UR COMPLAINT WILL BE ATTEND TODAYS EVENING. AGAIN I LOST MY TIME & MONEY, FROM 17.05.12 I M TRYING TO SOLVE MY PROBLE. I LOST MY TWO WORKING DAYS, CAN COMPANY TAKE ACTION AGAISNT THIS. & WHAT ABOUT MY LOSESS ?????? THIS HAS TORTURED ME MENTALLY.

MY COMPLAINT NO. [protected]

MY REGISTERED CELLNO. [protected]

ARUN DESAI

You can address your complaint to tata sky’s official handle @tatasky. They will check for the reason why your set top box is not working and send a technician accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and send a technician asap.

My tata sky ID is[protected].

We have taken the tata sky connection from past two years, but to our disguise this is the 4th set up box we have changed.

They are providing the used setup box without sealed packet which was used before and repaired. To our surprised they are aslo chargind us for the replacement of set upbos along with the service tax.

When called the customer care there is nobody to answer our query and the call is kept for hold for more than half an hour.

They are also using the wrong benefits of the recharge amount. They deduct the amount from our balance without information or prior intimation but when we call the customer care for the information about the deduction they give variable answers.

So friends beware of this cheating done by the TATA SKY. Please check before going for this services as I have the experince of this torture. Only Amir Khan is the celebrity and the name TATA but not the srvices.

Mayank Kumar

Complaint: Cust ID [protected]: Worst Service Experience‏

This is to bring to your attention that Tatasky has provided me with the worst customer service I have received anywhere.

On the 25.7.12, I called up Customer Care to inform them that I am relocating my residence & I need my connection moved. They informed me that they would put in a de-installation request, I then discussed & confirmed that I also wanted a HD Normal upgrade. They took down the details of the new address & told me that the jobs would be completed on the 26.7.12 at a time convenient to me. Within 2 minutes I received a call from the Goa Tatasky representative who called me from a private mobile number informing me that they were coming right away to disconnect the connection. I then told them that I required them to come the next day to do the job.

The next morning I got another call from another private mobile number stating that they were coming to de install the connection but I have to put in another request to re-install. When I informed that that the call center informed me that the upgrade request was put on the new address the technician actually shouted at me in anger on the top of his voice stating that we have no idea of what we want, we have not communicated the process accurately, the customer care does not know what they are doing & so on & then disconnected the call whilst in mid conversation. When I called back the numbers, they told me that I must call on the official phone & not on their personal numbers without seeing to reason that I acquired their personal numbers only after they called me. I called back to customer care & spoke to a representative who told me that they would revert to me immediately & that they acknowledged tat the mistake was from their end. Nobody called back, again.

The call finally came only on the morning of 27.7.12. The customer care representative told me that they have scheduled the visit for 1330 hrs & I informed her that I am scheduled to leave my residence at 12 for an appointment. She promised to call back to confirm the appointment but never did.

I cancelled my appointment & waited for the technician who came at 1405 to my residence. When I questioned him as to why he is late he simply said that if I want to install it then allow them to do it or else he doesn't care & it doesn't make a difference to him & he turned & left. 1330 is his lunch time & the customer & customer care dont care when they fix the schedule.

At the end of this whole scenario I am paying for a service that I am not even enjoying. The whole TV campaign of having your Tatasky relocation requests is a sham & totally misleading to the customer.

Numbers that I received calls from:
[protected] & [protected]
These are the same numbers that I called back on to receive abusive language.

Work Order SMS:
1-[protected] received on 25.7.12 at 16:07
1-[protected] received on 25.7.12 at 16:08/16:13
1-[protected] received on 25.7.12 at 18:17/18:31
1-[protected] received on 26.7.12 at 13.50
1-[protected] received on 26.7.12 at 14:29
1-[protected] received on 26.7.12 at 18.11/ 18:21

After all this merry go around business, are we truly supposed to believe that Tatasky provides stress free service?

Best Wishes & Warmest Regards,

Malcolm D' Melo
Mobile: +91 [protected]

My tata sky box not working for three days
company Local Customer care (Kasganj)
not Resolving my problem And they are very rude and said to me we have some other dealership also not only tatasky like docomo etc . they return my not working tata sky Set top box ?
I Think this is kind of Worst Service of Tata Sky problem, so please consider my problem as soon as possible Thanks.
( tata sky should stop advertising about service) ??

Worst Service Experience‏

Tata Sky — without information change the plan

5yr i am customer of tata sky but last 02month my plan was changed RS420 to570 per month.immediate change my planRS 420 PER MONTH.

Tata Sky — For Activation of tata sky

I have purchased tata sky in 2010 and not activated yet, now i want to activate it, how to get my subscriber id. my digicomp number is[protected]. my digi card number is[protected].

Tata Sky No signal since last 21 days

Inspite of repeated complaints no on is attending the complaint . you cannot get there call centre .. nobody in the organisation seem to be bothered ... another few days and i will switch all my connection to airtel

Kannada challen not getting signal properly.

customer No.[protected]. We cannot get Kannada challen not getting signal properly from one last week.

registered mobile number change

Dear sir, My tata sky id no is-[protected] and register mo.no is-[protected]. My new mo.no is -[protected]. please register my I.D.on my new mo.no. Thanks. Mithilesh singh [protected]

set up box not receiving signal

The set up is not receiving signal for most of the channels though the whether is fine. All Southern channels and English channels are not available. Rahim

deactivation karna hai.

sir; my tata sky I D no.[protected] jo IDRIS KHAN ke naam pet activate hai is per Active Vedic Maths activate ho gaya hai.Isko deactivate karna hai.

Issue with the setup box

Please give support as there is issue with the setup box.. Cannot connect to the network.

ADD SONIC CHANNEL TO TATA SKY

SIR,
PLEASE ADD SONIC CHANNEL TO TATA SKY