[Resolved]  Themobilestore — Replacement of 4GB Sandisk Micro Sd memory card

Address:

Vadodara, Gujarat

I want to gift 4GB microsd card to my brother. So i purchase it online from themobilestore. I order on 23 June 2013 by cash on delivery mode. My order no. Is[protected].
I got my card on 25 June 2013 by fedex docket no.[protected]. When i try to insert this card on my mobile, i realise that card is bigger than slot. So to confirm that i try this card with different nokia, samsung mobile & also with i ball tablet. By comparison with my friend card, it is confirm that purchase card is bigger or say defective.
As per terms & condition, i inform them with in 48 hr. Customer card executive take my complain & confirm replacement. I also mail some photo at [protected]@themobilestore.in.
On a second day of my complain. When i want to know how i get replacement, another executive gave me complain no. MS[protected]. And reply that still your complain in process as 48hr are not part of my first complain.
On third day. When i call them early at around 11am they reply me to call after 1:30pm due to some reason.
On fourth day from my complain, when i call them, they have no answer for my question. Till the day i spend all most 30rs on call.

Also during those days, i send many mail, but i did not get any reply. I show full faith on themobilestore but now i fill like cheated by them.