[Resolved] TTK Prestige Ltd — Pathetic service center in Hyderabad

sayamaahmed

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

We have purchased a prestige four burner gas stove few months back. The flames were fine for few days and that they have reduced considerably. All the 4 burners are showing fault. We lodged a compliant with the prestige service center on 7th July 2010. They never bother bothered to give a call or attend the call when we called up. We tried contacting the senior person in Bangalore. He said he will make sure it is done in a day. Still no response.
I say they have pathetic products and pathetic service. There is no use buying these products. They are just eating salaries for free and selling their below standards products.
We had purchased two pressure cookers of prestige. They are also of pathetic quality.

Request the concerned authorities to take action against the the stupid service center see that this doesn't repeats.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bhavanishankar01

from Hyderabad, Telangana

Pathatic service and reduculus, i purchased a wet grinder from vidyanagar stores lat year (exactly 1 year) now there was a problem and contacted the customer service they send a technician and the technician told there is a belt problem, this happened 15 days back and he told that he will come in 2 days and replace the belt, till today i called your service centre atleast 20 times whenever we call they use to tell that they will send the technician today but till today there is no technician and there is no responsible person who can give answer to my question and resolve my problem, in hyderabad ttk sons, what you are doing, ttkrishnamacharya struggled a lot to get the company to this extent but your staff is spoiling the same today there are n number of companies, still people are believing your product because of your name, but some people is spoiling your name my complaint number is 28f12w932 in the name of prasannabhavani

If i am not getting proper answer from the company there is no other alternative for me to approach consumer forum to get the justice, please take proper action against the same awaiting for your response.

pavan kuchi

from Mumbai, Maharashtra

I too purchased a three burner Prestige gas stove online from Future Bazaar it worked for couple of weeks then the flame slowly decreased and was never enough to cook the rice, i tried to call the Service Centre in Hyderabad (which is posted in the ttk website) and they never bother to answer the call, if there is any change in the contact number TTK should update the contact details of the service centre, Tx.. Pavan [protected]

AYAN ROY 72

from Mumbai, Maharashtra

TTK Prestige Ltd — INDUCTION COOK TOP NOT WORKING

I have purchased prestige induction cook top on 11/11/2012 .on warranty perid INDUCTION COOK TOP NOT WORKING.I am facing many problem . for repairing i have produce induction cook top at shop on 21/10/2013 .But no responce can take the shopkeeper.