[Resolved] TTK Prestige — Table Top Grinder not working

harikrishnanrajeev

from Tellicherry, Kerala

Address:

Tamil Nadu

Dear Sir,

This is regarding my prestige table top grinder which I purchased in Nov last year. Purchase Id : GT H02245.

Three weeks back the grinder stopped working and I had raised complaint with the Regional Service center at Mylapore Chennai.

As per the technician who came to repair, belt inside the grinder has broken and needs to be replaced.

Its been four weeks now and I still get a reply from the Regional Service center saying that belt is not available and not in stock.

Could you please let me know when I can expect my grinder to be up and running.

Regards,
Harikrishnan Rajeev
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Aug 13, 2020

Complaint marked as Resolved

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Comments

harikrishnanrajeev

from Tellicherry, Kerala

Its been almost a month that i have not got any solution from TTK PRESTIGE regarding my table top grinder.

Friends, i suggest whoever is planning to buy this product PRESTIGE TABLE TOP GRINDER to please check whether you will be getting adequate service.

I am really frustrated by the attitude of this company and would never buy a product from them.

harikrishnanrajeev

from Tellicherry, Kerala

Hi,

Want to update that the problem i had with my table top grinder is solved now. Sufficient care was taken by the service center personal to make sure that the issue is rectified. I am thinking that this was a one off incident that happened, otherwise i am happy with the performance of this product.

Thanks to TTK Prestige service center for resolving my issue.

Regards
Harikrishnan Rajeev.

engg2010

from Pune, Maharashtra

TTK induction cooker service is third class .Even the service Technicans are like hazams...no skills..

we have purchase three induction plate of prestige from company.no differences between china quality & prestize