TVS Motor Company Complaints & Reviews

Sir, my orkut screen is not showing any other frnd online, i.e no green sign is coming with their photo, nut my other are enjoying all this. and when i m going to the orkut chat settings, it is showing "We are very excited to tell you that a new Google Talk feature is coming to orkut!

We just need a little more time to release it to you. Very soon you will be able to use this feature and this page, but in the meantime, you cannot make any changes to your configuration. '

whereas, when i visited orkut chat settings of 1 of my friends, so many good options were coming eg Allow your friends tio chat with you. etc.

So plz revert back, what to do to use this nice facility. Why I am only debarred from this facility?

I HAd become member of tvs miles and smiles programme on 16 August 07 and on it was written that the membership is valid upto two years from the date of enrolment but when i went for servesing of my vehecle on 24 april 09 the tvs showroom people told me that the membership ends on 1 jan 09 but on the booklet it is clearly mentioned that the membership is valid upto 2 years from the date of enrolment so plz help me.
my menbership number is AA06988
and i do have the booklet and my membership card

Dear Sir,

I am working at M/s.Acoustics India Private Limited, K.K.Nagar, Trichy as a Deputy Manager - Contracts and my Mobile No.is [protected]. I had purchased your TVS Apache RTR160 on 23.06.2008 and the Frame No is MD634KE4482F91096 and Engine No is OE4F82092292 with the Selling Dealer Code being 10264. Of course due to my heavy schedule of work I could not comply to the free services availed but I had ensured from the dealer that only Oil change and water + grease servicing would be done during the free services. And I had been regularly doing the water + grease servicing along with the Oil change at my local mechanic who stays near my home. From March 16, 2009 I had been facing an unexpected problem with the Auto Start ignition system in the bike which does not function. However I had reported the issue to the dealer and they had kept the bike for a week and said that the internal Engine casing is ruptured and needs to be changed.I enquired whether this could be done under the warranty period but surprisingly they said that since I had not complied to the free servicing so does not cover warranty. Look sir there is no specific indication that the non compliance of free servicing would affect the warranty may if its minor it can be overlooked, but this is something major and so request your good offices to consider my situation and please do the needful. With regret I had told the dealer to order the spare and i will also pay the extra cost of Rs.3000/- whatsoever as i cannot see my bike in such a pitiful state.

The bike was purchased from M/s.Shriraj Associates, Thanjavur Main Road, Thiruverumbur, Trichy 620 013 and Phone No.[protected],[protected].

Now the engine gives a rumbling noise when turned on and I fear whether the gear box would also get messed up. With lots of hope I await to receive a positive and favourable reply from your good offices.

Thanks and Regards
Gerard Rozario

my byke is 1 and 7 yrs old. for the past 6 months, i am facing problems in engine oil leakage, brake master cylinder problem, engine noise problem, battery, frt wheel rim misbalancing etc. my vehicle is still lying at purulia dealer workshop since 2 days but until date, the problems were not rectified specially the brake. matter told to mr. manoj of kolkata. seems not interested. want to move to court if not get justice. still the bike is in SP TVS, PURULIA until the problem is solved. shortage of spare parts, whose fault? in future, i will suggest my well wishers and friends not to buy the tvs products because of insufficient service structure.

k. chell

My name is saqib merchant I have purchase an apache rtr 160 red colour bike 10 months a go on 2nd of may 2008 AND THE BATTERY IS GIVING ME PROBLEM they have not given me the warrenty card for bettery and now they are asking me for the warrenty card of battery this is poor service provided by tvs compony please take some leagle action

TVS Motor/ Apache RTR 160


I have purchased Apache RTR 160 in the month of Dec.08 and facing problem with this bike. I am much frustrated with this bike.
I have already made 2 FREE services, after the completion of second service, i noticed my problem to Service center officials. Engine not working fine, lots of vibration particularly at the speed of 60Km (on or above 5000rpm), also engine misfiers, noise level...

I'M A CUSTOMER OF TVS MOTORS, I PURCHASE MY BIKE IN THE MONTH OF APRIL DTD. 28TH, YEAR 2008, ENGINE NO IS - AF1N71031016, & CHESSIS NO - MD625NF1471N49382, IN THE NAME OF MUKTI SETHI, AND MY BIKE REGISTRATION NO IS HR26 AC 4902, IN THE TIME OF PURCHASING I WNAT A BLACK COLOUR BIKE BUT DEALER NOT HAVE A BIKE OF BLACK COLOUR, BUT HE CHEAT ME AND CHANGE THE FUEL TANK OF SILVER COLOUR STAR CITY TO BLACK COLOUR FUEL TANK, IN THE TIME OF BILLING THE DEALER DOESN'T SHOWN HE CHANGE THE TANK AFTER THE BILLING THE PERSON NAME OF AKHIL TELL MY HUSBAND I CHANGE THE TANK BUT IT DOESN'T MATTER. I ACCEPT IT

BUT WHEN I GO FOR IST SERVICE MY OIL SEAL ARE LEAKED I REPLACED IT I HAVE THAT BILL.

AFTER THAT 2ND SERVICE MY BRAKE ARE DOWN AGAIN I REPLACED IT AND I ALSO HAVE THAT BILL.

BUT ENOUGH IS ENOUGH WHEN I GO FOR MY 5HT SERVICE I TOLD THE SERVICE PERSON SOME BAD VOICE ARE COMING FROM ENGINE AND BIKE DOEN'T GIVE GOOD MAILEGE, HE SAYS YOU DON'T WORRY FOR VOICE BUT TODAY ALL LIMITS ARE CROSS WHEN MY HUSBAND SAYS OUR ENGINE ARE SEZED.

SO THAT I COMPAINT AGAINST THIS DEALER AND MANUFACTURER AND I NEED GOOD RESULT OF THIS.

REGARDS
MUKTI SETHI
[protected]

i have a apche it is 10 month old and, after 3rd service the piston is gone damaged, i have taken the bike to service center they changed my block piston in warranty but after changing the block piston the bike make noise it is vibrating more when i reached 40+ km per hour, i have make complain in authorised 2 3 times, in the service center they make some adjustment after some time it is vibrate again and make same noise .i don't understand where to go to rectify this, i talked to a private mechnic who told me that it is crcnk noise please advise me to what to do
my no is -[protected]

Hello,

I baut Apache RTR 160 some 3 months back i.e. on Oct24-2008 and I really regret when I look its condition now. I am really fed up with this bike now. I have already given my bike for two FREE services. After the second service I found too many problems except the bike was cleaned like Plug Cylinder Head was not fixed properly, Damper Assy Handle Bar missing, rubber bush was missing from battery box, rear break bolts were loose etc. I had to give the bike for re-work on second service as it started making too much of noise near spark plug that is because PLUG CYLINDER HEAD was not fixed properly I believe. They said PLUG CYLINDER HEAD is not in stock and said will call you once it comes, but by the time they call I have driven my bike almost 1000 kms with same condition. I never felt any smoothness in the engine after the service. And finally they got the PLUG HEAD fixed, there was not much noise after that for ONLY one DAY but after that it started making even more noise compare to before :-( So disgusting, mechanics are so irresponsible. And the PLUG HEAD is fixed in such a way that doesn't look like its done by experts (mechanics). I had taken my bike once again to show this, and same like before they said part is out of stock so they will call me once it comes. I am really frustrated with this issue now and looking for sum action. I have been constantly complaing about some strange sound in the engine but was never looked upon, some craking sound in the engine, and many other.

I ride bike on the highways and its really scary to drive this bike, Nothing stable even after complaints during the service.

I have purchased this bike from The Bharath Automobiles Agency #2, 9th Main, 2nd Block, Jayanagar, Bangalore-560 011. Ph No.[protected] Contact Person : Murali: [protected]

I have given the bike for first two service in the same TVS service centre.

Engine No: 0E4G82106073. Chassis No- MD634KE4382G04937 Bike No: KA01 EK 5616

Dont know whether my voice will be heard or not, but its a kind request to the authorities of this forum to please make my voice be heard as a citizen of Indian.

Please contact me at :

Sreedharan M,
Contact No: [protected]

Its too disgusting when you buy such a costly product(67K) and vapourizes in months.

Dear Sir/Madam,

This is to bring to your kind attention that I, Sanjeev Jaiswal, bought a TVS Apache RTR (No: DL8SAP-2637) from 'Rajpoot Motors', Wazirpur, New Delhi on 19th Feb.2008.
Since then, I have never been issued my 'Registration Certificate (RC)'. Till date I have made 14-15 visits to Rajpoot motors regarding the same, but no result. I have been calling them from my mobile almost every week twice since Feb.2008, but everytime I am told that "Sir we have already forwarded the request of your RC, but its the Autority Dept. which is delaying the case".
Now, hearing the same story again and again, I was so distressed that in Nov.2008, I myself met with Mr. Pradeep Chauhan, owner of Rajpoot Motors. He tried to convince me by saying that "Ok, the RC will be issued to you for sure in the next 15days".
But, needless to mention that it was never issued and now its going to be almost 1year's time and till date my RC has not been issued to me.
Now, this is something really upsetting, unacceptable and harassing.
I am left with no other option in such a case, than to lodge a 'Consumer Complaint' .
I would want you to take an action on 'Rajpoot Motors' regaring my case, so that they get warned and in future they never try to repeat the same with any with any other client/person.

Regards,
Sanjeev Jaiswal

Dear sir,


I am suresh. I have finished 3rd free service (5970 kms app) held on 13.01.2009 at good will auto mobile centre, ambattur. After that, I have used only 300kms from 5970kms.Then i have lot problem in my bike like kick & self starting problem. Now i dont have any vehicle to convey my official & personal carriers.such a case i was sad with your service or manufacturing defects. i dont know, pl attend...

Sir, as per my talk with TVS Regional office in Pune I had sent my vehicle to Hran TVS(mumbai) at Grant Road.It was observed and told the dealer will do the paid service only on replacement of engine & gear oil.It was also told to them that oil was changed cat Loyal TVS which is also a dealer for TVS Bill was also shown to them, but the dealer did not listen I paid Rs 2000 at first visit again my vehicle had a problem and again ihave to pay Rs 200 for the brake job The dealer fooled me by telling that it is a wear and tear part but unable to prove why it was not checked at servicing.I am having all the proofs with which can be produced legally.If my case is not solved then I will register a police complaint and put it legaly.So pls help me out .My cell no [protected]/[protected]

Complaint of TVS APACHE RTR 160 REFRESH, Bad Service of TVS showroom and workshop of M/s Surya TVS, Town Hall Road, Opp. Sub Treasury, Kunnamkulam-680503.
[protected], 220303.



To,
The Manager,
TVS Motor Company Ltd.,
K-23, Ist Floor, Lajpat Nagar,
Phase-I, New Delhi-83.

Sub:- Complaint of Motor cycle model No. RTR 160 Refresh, Engine No.OE4L82133729, Frame No. MD634KE4X82L32562, Key No. 0981, Vehicle No.KL-08-AP-7846, Grey Color.


Sir,
I have purchased the above mentioned new motor cycle from your authorized dealer M/S Surya TVS, Town Hall Road, Opp. Sub Treasury, Kunnamkulam, Thrissur, Kerala considering the reputation and quality of your company vide delivery, temporary receipt no.315 dated 04/11/08 & receipt no.317 dated 06/11/08 and delivered the bike on 06/11/08. But soon I disappointed & frustrated as the vehicle gave frequent faults soon after the purchasing. I can't able to shift down the gear from 5ft. I soon complaint the dealer, but the complaint was attended on 06/12/08 ( First Service ) and some days after the same problem repeated, I handed over the vehicle to the company’s mechanic for service on15/01/2008. Still it've the same complaints & frequently, gear automatically shifted up and down without any action from me, while driving. I handed over the vehicle to the company’s mechanic for service on 23/01/2009.


You are therefore, requested, to kindly look in the matter personally as per the Consumer Act for service of the vehicle and verification new original parts of the vehicle according the reputation & goodwill of the company.


Thanking You
Dated. 23/01/09

Arun.P.Subramannian,
Parambathu Valappil House,
Peramangalam.P.O, Thrissur,
Kerala- 680545.



Copy to:- M/s Surya TVS,
Town Hall Road, Opp. Sub Treasury,
Kunnamkulam- 680503.
Phone:[protected], 220303,
Mobile:- [protected].
[protected]@yahoo.com.

I purchased tvs apache RTR160 three months back from Arun tvs Chethimattam, Pala, Kerala.First service was on Dec26.Bike has run 1300km.Vehicle is vibrating uncontrollably especially handle and footrust when the speed exceeds 60-70km.When i complained about it at the service centre they told that all apache bikes have this problem and they cannot repair it.I want to know if this is true and want my bike to be repaired immediately.Otherwise i will take legal action against the company.

Dear sir,
I bought scooty pep on 01.09.08 from Guru Nanak Automoblies, Gt road Putligarh Amritsar, my scooty pep is unable to get self start, battery is not working properly, I think it is maunfactring defect as this is new vehicle, so i want my vehicle should be changed or my full amount may be given back
regards
prem singh

STATER PART ONEWAY

I'm having apache rtr160 and it is only 10 months old. such a worst quality product in ots class. while driving i heared so many noises like engine valve, chain sparkets, gear slip, etc., i do all the services at ramkaytvs at adayar, chennai. at the service is over, i felt that the quality of their service is very worst.

I am Mukund from Hydearbad, I own a Fiero 2001 model bike, I have purchased this bike with my hard earned money because for it's performance & Looks which are pretty good.

I have a complaint in my bike,
Problem Number(1)The problem is Ignition is getting switched OFF!! very frequently.
Problem Number(2)When I operate the cluth the cluth pin which is attached to the engine is comming out.
I immediately took it to one of the service centre called "laxmi motors" at east anandbagh they examined my bike for a while and told me that for
PROBLEM NUMBER(1) Carburator hose pipe has been damaged need to be replaced.
Problem Number(2)The clutch lock Pin is damaged and even that has to be replaced.

I agreed to there words and told them to replace it ASAP.I got a shocking answer from the service guy he says" getting these spares is highly impossible", even i tried at kiran commercial which is at MG road, even there the same answer.They say can't help out in this regard.
My bike is idle for more than 3 weeks, I am not understanding what to do now.
Any body knows where do i find these spares or whom to complain in this regard.As this is not fare i purchase the bike for so many thousands of rupees and i am keeping it idle just for lack of spares.Any information in this regard will be helpful to me, thanks in advance.

I had procured a Scooty Teenz on 06/07/08 from Baroda, Gujarat and at present I am residing at Kalol in North Gujarat. I come to know that there is a problem in plate of rear wheel and as per M/s. Sai Motors, Kalol (Dealer of TVS) that part requires replacement. They said that I have to bring my Scooty at Gandhinagar (30 km far from Kalol) because Gandhinagar dealer has no trust on them hence they are not sending required part.

As there is an authorized dealer is available in my local town than why I have to spend time & money for this small work?

Why Gandhinagar dealer is not sending that material on the word of dealer of Kalol?

Dear Sir,
I had purchase the TVS X-L-HD on dated[protected] from TVS Motor Company authorized dealer Leelavati Classic Motors Pvt Ltd. B.O. Rednam Gardens, Jail Road jn, Visakhapatnam-2. In cash. Cash Invoice No.193 dated[protected]. Description of the Vehicle are as follows:
Frame No:MD621BD1681H07495
Engine No:OD1H81572746
Registration No:AP31AX7561

We went for our first free servicing on dated[protected], at that time of vehicle inspection service engineer told us that there is a head problem which has to be replaced but they did not have the stock at that time. They informed us that the stock will arrive with in 10 days from the company and then they will replace it. After that several times we had called them and visited them for the same problem, but they answered us the same reason that There's no stock, it will arrive within 10 days form company, after that we stop using our vehicle. At time of second servicing they told us the time has been lappsed for second servicing where as third free servicing was done by them on dated[protected]. On the same day we demanded to solve our vehicle problem but the answer received by us was the same. Today[protected] when we called the authorized dealer to solve our vehicle problem they answered us very carelessly that the stock has not yet come. We have verbally given them 3 days time and if the problem is even not solved we will be appealing in the consumer court. Please check for the above and solve it as fast as possible.

THANKING YOU