[Resolved]  UniverCell — Univercell sells defective mobile phones.

I BOUGHT NOKIA 3600, mobile i used only four month with in that period.Keypad button is not working.so i given in same universcell for servicing.but they are no correct responded for me..no one is DOING there job they are chit chating there.. not giving response to customers..telling come next day and next days.Upto 8 days gone finally they telling. They are no facility to change.

We are works.I CANT EXPECT THIS BEHAVIOUR..WITH CUSTOMERS.

one more complait sir, recently i bought 7210supernova mobile..but memory card they are not giving micro SD card..they are selling outside..and they are giving only LEXAR low cheap card to customer and they making fool them..

take immediate action otherwise.. i will put this case to court

I have bought two cell phones from UNIVERCELL. A sony ericsson low end model in 2006 and a nokia N series model in 2007. the first time i visited univercel, they kept me waiting for atleast 20 minutes, till they took notice. i bought a cell phone anyway, the reason partly being that the store was almost fully crowded that day and they were busy.
i did not want to go to univercell the next time, remembering my previous experience but they were still one of the biggest outlets in my area(annangar west, chennai). and this time i made sure that it would not be crowded when i checked in and it wasnt. i have not been to any other mobile outlet since then, but trust me
the treatment could not have been any worse. even a road side hawker in T Nagar would have handled me better. all they want to do is sell u some mobile as quick as they want and send you away. they dont have time to listen to what you have to say or are always busy with something else which turns out to be more important. well i need to buy a mobile again. guess what, i am not going to that [censored]hole. their monopoly is over and we have got a lot of options. it is a pity i have not discovered this forum so far

I too had bitter experience with Universal Mobile store at Chennai, Anna Nagar. They staff are totally indifferent and do not care to explain you the features and price tag details in detail. The expect us to buy just like a cabbage from a vegetable shot with out much examination and quarries. I got disgusted and left the shop without buying and they did not feel for it. wonderful shop

I fully agree with the comments and complaints given by the various customers o[censored]niversal cell. I had also a bitter experience when I visited the branch at Porur Chennai 116. Before entering the shop they ask you what model you want you buy and rate at which you want you buy. They wont even allow you to have a look over the model and ask for the phone. They behave very rudely and while attending you they attend somebody. They refuse to open and show the model of the phone which we want to purchase. It is a bitter experience to me.