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Updated: Nov 2, 2025
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M
mak0000
from Mumbai, Maharashtra
Aug 11, 2013
Resolved
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Address: Maharashtra

i had done a recharge of rs 5300 on 2/7/12 for one year subscription of platinum hd pack, on which i received 2 months of free subscription. so my next recharge date is 3/9/13, instead of which i am getting message on my tv screen to recharge before 13 august. on calling up d2h complaint no., the exec. told me that they have deducted amount for my dish transfer, for which i had already paid!!!..so pathetic and cheap....more he disconnected my call on his own without giving me any further details. he took ages to look at my details and the phone call lasted about 10 mins. after this i called up again, this time different person answered, he again kept me on hold for long time then told me that he is transferring my call to senior.... and to my horror...when i finally got heard after waiting for long time...he had indeed transferred my call to automatic recharge section...wht a rude and disgusting behavior....i mean this amounts to fraud cheating and doesnt stop there......you have to bear such rude behavior...
Aug 14, 2020
Complaint marked as Resolved 

videocon dish — fraud

i got a sms from videocond2hdish.com for winning a set top box with dvd and a gift hamper of 3349 you will have to pay cunsumer service tax of 440 rs to a account of mr swapan choudhary in icici bank nearest branch o[censored]r self i depositted that amount of 440 on 29/6/10 and fax that scknowledgement two time on the given fax no but i got nothibg i m a very old customer of videocon company so i though may be this will be a promotional scheme to advertise their product pls help me i have lost my money the site is www.videocond2hdish.com pls take some action regarding this fraud my cell no is [protected] pls help me yours jps makkar
fraud
i got a sms from videocond2hdish.com for winning a set top box with dvd and a gift hamper of 3349 you will have to pay cunsumer service tax of 440 rs to a account of mr swapan choudhary in icici bank nearest branch o[censored]r self i depositted that amount of 440+165 charges also on 29/6/10 and fax that acknowledgement on the given fax no but i got nothing. so i though may be this will be a promotional scheme to advertise their product pls help me i have lost my money the site is www.videocond2hdish.com pls take some action regarding this fraud my cell no is [protected] pls help me yours vijay
Hii,
I got same sms from videocond2hdish.com and they ask to registered my mobile no. within two days from the date of recieved sms on given url, I registered and after registered got a message on next screen, u will be informed within 48 hours through sms, but after 4 days didnt get any sms from them on my mobile... what is this fake site...!
I also got same sms but i have not deposited the money.I think it might be a fraud.Concerned authorities must look into this matter.
I got a sms from videocond2hdish.com for winning a set top box with dvd and a gift hamper of 3349 you will have to pay cunsumer service tax of 440 rs to a account of mr Deepak Sharma (Ac. No.[protected] in icici bank nearest branch o[censored]r self i depositted that amount of 440 charges also on13/07/10 and fax that acknowledgement on the given fax no but i got nothing. so i though may be this will be a promotional scheme to advertise their product pls help me i have lost my money the site is www.videocond2hdish.com pls take some action regarding this fraud my cell no is [protected] pls help me

yours Feathfully
Umesh
I B.ravi kanth mob no:[protected], I got a message on my mob no, from D2Hvideocon that your No is selected for free dish connection with DVD on dt[protected] and said that log on to WWW.VIDEOCOND2HDISH.COM.

I registered my No in WWW.VIDEOCOND2HDISH.COM, I got a return message on dt[protected] at 10:16 AM.That to confirm delivery information by 12:30 PM on[protected].
I log on to WWW.VIDEOCOND2HDISH.COM on[protected] and confirm delivery information.In that page I got an authorised Letter.And the details are, to avail this free gift you have to pay the service tax of Rs 440/- in ICICI Bank in the name of ASHISH KUMAR CHAUDARY A/C No is[protected], ICICI BANK BRANCH KOLKATA. The deposit voucher is to Fax to the No:[protected], by 3:30PM on[protected] and said that we will c all back with in 4Hrs.
I deposited the amount at ICICI Bank Kamala Nagar Branch, Agra, and faxed it to the given no:[protected] on[protected] at 14:52PM .Till now I did not receive any call from the Sr executive and i got nothing.
so, pls help me i have lost my money the site is www.videocond2hdish.com pls take some action regarding this fraud my cell no is [protected] pls help me
I B.ravi kanth mob no:[protected], I got a message on my mob no, from D2Hvideocon that your No is selected for free dish connection with DVD on dt[protected] and said that log on to WWW.VIDEOCOND2HDISH.COM.

I registered my No in WWW.VIDEOCOND2HDISH.COM, I got a return message on dt[protected] at 10:16 AM.That to confirm delivery information by 12:30 PM on[protected].
I log on to WWW.VIDEOCOND2HDISH.COM on[protected] and confirm delivery information.In that page I got an authorised Letter.And the details are, to avail this free gift you have to pay the service tax of Rs 440/- in ICICI Bank in the name of ASHISH KUMAR CHAUDARY A/C No is[protected], ICICI BANK BRANCH KOLKATA. The deposit voucher is to Fax to the No:[protected], by 3:30PM on[protected] and said that we will c all back with in 4Hrs.
I deposited the amount at ICICI Bank Kamala Nagar Branch, Agra, and faxed it to the given no:[protected] on[protected] at 14:52PM .Till now I did not receive any call from the Sr executive and i got nothing.
so, pls help me i have lost my money the site is www.videocond2hdish.com pls take some action regarding this fraud my cell no is [protected] pls help me

Videocon D2H — fraud done by not giving 4 month package

when we purchased the videocon d2h...we were told that we will get 4mnth package free along with the dvd player...nd nw only after 2 n haf month its satellite connections is gone and no one is listening to us...pls help us n try to solve our problems..
waitin fr ur reply
Hi Sir,

Please call Videocon D2H on[protected] or You Can Call there Direct Dealer LowestPrix at[protected]. Even I was having same problem but they solved it. You can contact to Mr. Azmat Shah. They will guide you regarding this

In the name of Videocon — fraud/cheating

sir i received the following email stating that i have been selected for employment from the following email addresses.can any action be taken against them and protect those searching for jobs.i recognized it as fraud mail by looking at the mails by our previous complaints.a thanks to them.

From: "Videocon Electronics India Ltd."<[protected]@mail.hldptt.ln.cn> Sat, 27 Nov 2010 07:37:26
To: [protected]@videocon.co.in

the content of the mail is as follows:


ATTENTION.
Your resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration,Production,marketing and general service departments. It is our pleasure to inform you that your resume was selected as one of the 62 candidates shortlisted for the interview. The Company VIDEOCON is a brand name in Electronics manufacturing business in India, The Company is recruiting these candidates for our new plants in Delhi,Bangalore, Pune and mumbai.
Your interview will be held at The Company Corporate office in New Delhi on 1st of December at 11.30 AM, You will be pleased to know that The 62 candidates selected will be giving appointment, Meaning that your Application can progress to final stage. You will have come to the Company's corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier service before date of interview. The Company will offer you a salary with benefits for this post, 35,000.00/- to 2,000,000/- P.M. + (HRA + D.A + Conveyance and other Company's benefits. The designation and Job location will be fixed by our Company's HRD. at the time of final processing. You have to come with photo-copies of all the required documents below:
REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof.
4) Two Passport Size Photograph.

You have to deposit cash sum of Rs. 10,200/- ( Ten Thousand Two Hundred Rupees )as an initial amount in favor of Company HRD. Department. Deposit should be made through any [STATE BANK OF INDIA ] Branch from your Home City to Company Senior HRD. Account NO, which will be sent to you upon your response. This is a refundable interview security deposit. Your offer letter and Air tickets will be sent to your Home Address by courier service after receiving the confirmation of interview security deposited in STATE BANK OF INDIA. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in our Company. The Job profile, salary offer, and date/time of interview will be detailed in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA.

We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank 29th st of November 2010. You have to send the information after depositing the security amount in bank to the Company's HRD - direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance actual will be paid by VIDEOCON as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.
NB: You are advice to reconfirm your mailing address and phone number in your reply. and 10,000/- ( Ten thousand rupees ) will be the refundable amount, while 200 rupees will be deducted as bank charges for funds deposit. and if you have been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up for the interview.
Wishing you the best of luck.
Regards
MR.DEEPAK SHARMA - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part ¨C 1, Greater Kailash.
Hello, I recd. this mail today stating i have been selected for a job with Maruti Suzuki India Ltd. Any ways i got to know as it is fraudulant. Cause no company will issue/pay airfare for an interview. How stupid and dumbo these cheaters are... But, its true that we all should take and iniative to stop all this. Cause many people, in need of job...go ahead and pay the money too...

I am ready to join hands against this ugly cyber crime, in any manner if possible.



MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.





REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.


Your Resume has been selected from MONSTER.COM for our new plant.The
Company selected 45 candidates list for Senior Engineer
IT, Administration, Production, marketing and general service Departments, It
is our pleasure to inform you that your Resume was selected as one of the
45 candidates shortlisted for the interview. The Company SUZUKI is the
best Manufacturing Car Company in India, The Company is recruiting the
candidates for our new Plants in Delhi, Bangalore, Pune and Mumbai.Your
interview will be held at The Company Corporate office in New Delhi on
26th Of February 2011 at 11.30 AM, you will be pleased to know that the 45
candidates selected 34 candidates will be giving appointment, Meaning that
your Application can progress to final stage. You will have to come to the
Company corporate office in New Delhi, your offer letter with Air Ticket
will be sent to you by courier before date of interview. The Company can
offer you a salary with benefits for this post 62, 000/- to 200, 000/-P.M.
+ (HRA + D.A + Conveyance and other Company benefits.The designation and
Job Location will be fixing by Company HRD. At time of final process.You
have to come with photo-copies of all required documents.


REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photographs.


You have to deposit the (Cash) as an initial amount in favor of our
company accountant name in charges to collect your payment department for
Rs.12, 200/- ( Twelve thousand two hundred rupees ) through any [STATE BANK OF INDIA]
Branch from your Home City to our Company accountant name in charges.
Account NO:, which will be sent to you upon your response. This
is a refundable interview security. Your offer letter with Air tickets
will be sent to your Home Address by courier after receiving the
confirmation of interview security deposited in any of the STATE BANK OF INDIA.
This Company will pay all the expenditure to you at the time
of face-to-face meeting with you in Company. The Job profile, salary
offer, and date -time of interview will be mentioned in your offer letter.
Your offer letter will dispatched very shortly after receiving your
confirmation of cash deposited in STATE BANK OF INDIA.

We wish you the best of luck for the subsequent and remaining stage. The
last date of security deposits in bank is 24th Of February, 2011. You have
to give the information after deposited the security amount in bank to the
Company HRD -direct recruitment via email.Your Letter with supporting
document will be dispatched same time by courier to your postal address
after receipt of security deposited confirmation in bank. The interview
process and arrangement expenditure will be paid by SUZUKI
COMPANY.Lodging, traveling and local conveyance actual will be paid by
SUZUKI COMPANY as per bills. The candidate has to deposit the initial
refundable security as mentioned by HRD.

NB: You are advice to reconfirm your mailing address and phone number in
your reply.And 12, 200/- (Twelve thousand two hundred rupees) will be the
refundable amount, as 200 rupees will be deducted as bank charges for funds
deposit and if you are been selected or not, still the amount will be
refunded to you, as the amount is just to prove that you will be coming for
the interview in order for us not to run at lost after sending you the air
ticket and you don't show up on the day of interview.
Wishing you the bestof luck.

Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director,
MARUTI SUZUKI INDIA LTD (MSIL)
i am continuously recieving threatening calls and sms from videocon d2h agents to get recharge before 13 aug, that is today, otherwise my service will be discintinued, when are you going to solve my issue?...i hope before today...if my tv goes blank for even 1 min before 3rd sep, i will drag you to consumer court.
thanks for resolving my complaints.

please avoid making such unauthentic and fraudulent deductions in the future. such kind of activities overshadow your good services.
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    VIVEK RAJPOOT
    Aug 10, 2013
    Resolved
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    Resolved

    Address: Uttar Pradesh

    There are to major problem in my front:-

    1. my customer id is 97209410 the installation date of my stb is 12/6/2013. when the company exicutive come for the installtion they tell me the company provide you 10 meter wire free & for xtra you will pay 12 rupess per meter when they install the total length of wire is 12 meter i"ll give him 50 rupess and they tell to me that 26 rupess trasferd to your account but they tell me lie no fund transfer in my accout.

    2. and your company deduted money in my account witout giving any information and disconnect d2t before the time period

    i"m so fedup with your sevices
    Aug 14, 2020
    Complaint marked as Resolved 
    i had activated intenet pack through msg on my no... but after that they deduct my balance for surfing... after tht i registered a complaint for balance return on 23 rd of april & they gave me assurance to return it till 25th april... but they dnt return any balance... & after thtat they again deduct 10 rupees from my bal. for some package wthout any conformation.after 2 days they again deduct 30 rs for caller tune without any call or msg.i still ask me that ur compaint is under process..we will return it soon but they doesnt return it till today 23rd of may . i m thinking of suing them in consumer court.i hv never expect this this from videocon & the response from there customer representative is also very roud. they speak to me & ask me tht jo karna hai tujhe vo karle

    Videocon — deduction of main balance

    i am an idea subscriber and my prepaid idea no is [protected]. On 31 jan 12, at about 1630 hrs around 30 rs has been deducted fm my main balance without my knowledge. i further want to tell that i didnt activated any offers or subscription..after this incidence i tried to talk to idea customer care many times but didnt get any response.
    sir,i am very disappointed with this kind of service by the idea officials and therefore taking this ultimate action. i hope my balance would be refunded at the earliest...

    thank you,

    dharmendra tiwari
    porbandar
    gujarat
    pin-360575

    Airtel — invalid activities

    i had recharge my phone with rupees 100........

    but they deduct rs 70 for invalid services like hello tune and gprs which i don't activate from my number

    and when i inquire about that, they block my customer care service.

    so i request you to plz refund my balance, otherwise i ll complain to consumer court.

    thanks.

    my mobile no:-[protected]

    Videocon — balance deduction

    had recharge my phone with rupees 150........

    but they deduct rs 120 for some services, which i haven't activate.

    n when i request the customer care for this, they cut it n don't refund it.

    so plz i request you to take action against this inquiry otherwise i submit it to consumer court

    thanks

    my mobile no:-[protected]

    Videocon — money is deducted without any information

    i hav a videocon sim care and my 26rs from my main balance is deducted from my account widout my concern my videocon sim num is [protected] kindly help me out as the companies technical supprot is worst they dont evn care to pick up the phone its much better in airtel atleast they people are concered about thee customers an revert the money also..
    nothing much is xpected kindly transfer my money back to my main balance or make me call.. my contact num is [protected]

    Videocon — balance deducting

    my name is om and my mob. no. [protected]. i am a vediocon coustomer . when i recharge 111 RS. cut the Balance 106 RS.
    this number automatically services on and every time my amout deduct. and when i call customer care 198 ,they are every time busy
    and within 24 hours two time connect a call and they are not tacking within 30 sec automatcally cut the call.
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      KaranBansal
      from Bengaluru, Karnataka
      Jul 30, 2013
      Resolved
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      Resolved

      Address: L-212 Ittina mahveer, neeladri nagar, Bangalore, Karnataka

      Recently I had bought a Videocon D2h connection on July 4,2013 through online. The invoice no. is karan20130704. I got the connection but I didn’t get the bill and NOC as they have not provide me the customer id. I have contacted their customer care, who enquired me first about connection installation and they told me that they would send that bill. But they didn’t send that. I have send them many mail as well complaints, but they didn't respond me. Please help me in this regard , as i am facing many difficulties.
      +2 photos
      Aug 14, 2020
      Complaint marked as Resolved 
      Please solve it as I am in difficulty.

      Reg: not providing the bill - Comment #1678706 - Image #0
      Reg: not providing the bill - Comment #1678706 - Image #1
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        Ravi Shanker
        from Hyderabad, Andhra Pradesh
        Jul 28, 2013
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        Address: Hyderabad, Andhra Pradesh

        Hi,

        We have given videocon washing machine for repair and servicing in one of the Authorized Service Center for Videocon - Kevin Services. It has been 2 months since then we have no updates on the repair status of washing machine and all our complains to customer care have been gone to vain.

        Job Number : 060HYD130038
        Service Date : 12/6/2013

        Kevin Services
        16-11-20/F Saleem Nagar Colony,Opp K.G.H, Hosipital,
        Malakpet,Hyderabad pin 500036.

        So I request concerned authority to look into issue and return back the washing machine ASAP.

        Videocon — repairing

        We believe to get repair our entire appliance from the company trained person only .due to original parts and proper repairing as well as guaranty of good workmanship. But we lost our faith in Videocon because of there service problems. We have a Videocon washing machine. There was some problem it was not working, we called a company man he told to replace a part worth 3000.we requested to get it repaired at the place of replace, but they told it is not repairable. But in market it was repairable. Because of our faith we got it changed and paid them. After a week again same part is not working and again they are asking to change it. we have doubt that part was not a new one .total cost of machine was near about 6000 and they are not giving proper response to our hard earned money which they wasted.

        Videocon — Service repair

        Dear Sir,

        I had give the compalin for the repair of washing machine on the 21st June 2011. (Complain number.MUM[protected])in the name of Harsha Jani some engineer was suppose to come and fix it in 24hrs and we also receied the engineer cont no. we tried to call them then the excuse we got that he says that thats not my area so i wont come. end not it have alsmost crossed more then 48 hrs we had not got response from Videocorn. i had tried to spk to the callcenter 3 times on 23june2011 but no action is taken tilll now.i had also treid to speak to the senior person at call center no.[protected] was kept on hold for 2 times for more then 15 min.

        Regards
        Darshan Jani
        We believe to get repair our entire appliance from the company trained person only .due to original parts and proper repairing as well as guaranty of good workmanship.some of machine parts are not working proprly and i have done complaint to delar aswell as customer care but customer care did'nt help us .so our blieveness further proceed
        re me mst
        add- ntpc colony vidyut nagar
        po- tanda -224238
        distt-ambedkar nagar (up)
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          Amit Nirmal
          from Mumbai, Maharashtra
          Jul 24, 2013
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          Address: Room No.9,J.J Nagar,Vijay patil Chwal,Nagindas pada nalladopara East,, Thane, Maharashtra
          Website: Na

          Dear Sir/Madam
          I Am Amit Nirmal.I have Taken Videocon LCD on[protected].I am Facing Problem in my TV. I Have Gave Complain on[protected] & my Complain Number Is-
          THA-[protected].But no Action On it.Your Engineer Visited At my place on[protected].He had taken Photo of my TV but After that no Response.Hence i Have
          Call many time to you Service Center At Bhyander on-[protected] but No Proper Response.still 1Month is Not Complete & i am Facing Problem & Also Not
          Getting Proper Service.It's my painful request to you that please your product take back & reverse me with cash back.

          Your kind co-operation will be highly solicited.

          Thanks & Regards
          Amit Nirmal
          [protected]

          Videocon — bad product

          videocon -1425 hand set really disappointed me . There are many problems with this handset. at first mobile was getting automatically switched off . i gave that for service . now again i am facing such sort of worst problems with that set. even the battery back up is not proper .
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            vishalsanghavi
            from Mumbai, Maharashtra
            Jul 22, 2013
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            Address: Mumbai City, Maharashtra

            I want to bring to your notice that I have been virtually harassed by after sales service of Videocon washing machine. My Complaint number MUM[protected] has been open for past 20 + days. The complaint was regarding machine not starting up. The technician who visited my place (Mr. Prashant Vartak : [protected]) told us that the display panel is faulty and needs replacement and told that he will replace after a day. Furthermore while opening my machine the technician broke the machine lid. Since then it’s been 15+ days and no one has visited my place or no one is bothered to give me a call. Your call Center executives keep on telling me that technician will visit in 24 hours every time I call them. I have been in touch with Numerous people in these 20+ days. To name a few MR . Agnel([protected]) and Mr Santosh([protected]) . They keep on promising us that the Panel is not In the stock and will be replaced in 2 days. However since past 2 weeks they have stop receiving our call’s and I have no insight towards when the panel will arrive and when technician will visit my place. I am so disgusted with the service that I will NEVER purchase any Videocon product or not recommend any one. This is just to bring to your attention if you care about your customers
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              msahmed4
              from Coimbatore, Tamil Nadu
              Jul 16, 2013
              Resolved
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              Resolved

              Address: Andhra Pradesh

              I purchesed Videocon Fridge from Reliance Digital retail limited Malakpet Hyderabad on 04/04/2013. with Delivery Note number 82883413.
              Since the day one we are facing the problem (cooling problem, no ice formation) and made a complain to Reliance as well as Videocon customer care Complain Number. as we lost the earlier complain numbers we started saving complain number from june 2013. we continously follwoing up with customer care there is no proper response from nietherVideocon team nor Reliance.

              Please help us to resolve this issue, we want replace the fridge or refund the amount.

              Regards,
              Mohamed shakeer.
              Aug 14, 2020
              Complaint marked as Resolved 

              Videocon / Fridge — Cooling

              What is happening to videocon. My earlier fridge was not effectively cooling so i wanted an immediate running condition .

              videocon/ Refrigerator — Cooling problem

              Respected Sir/ Mam
              I pershased a videocon refrigerator before 6 monthes and till then I am suffering with cooling problem. I have registered my complaint three times but dint get service satisfactorylevel. Therefore kindly exchange my refrigerator as soon as possible.
              You can contact me via my e-mail id or mobile number.

              Thank You
              Manish Setia
              House number 33, Hata Atma Ram,
              Near Ghntagher Sabzi Mendi, Ramte Ram Road
              Ghaziabad
              Mob- +91-[protected], -91-[protected]
              [protected]@gmail.com

              Videocon — fridge

              I AM REGISTERD COMPLAINT WITH VIDEO CON CUSTAMER CARE TOLL FREE NUMBER [protected] DATED 01/06/2010 ,AND 02/06/2010, COMPLAINT NO IS MAD[protected] AND MAD[protected], BUT
              TILL NOW NOT RESPONCE.

              Videocon — COMPLAINT

              SIR/MAM
              I purchase new sim card
              my videocon nmber is [protected]
              ,retailer said sim card price is 30 rs and take talktime of 116 rs ,
              and i got only 50 rs .so, please help me and give me 66 talk value to my videocom number on [protected]

              Videocon — NO RESPONSE OF CONTINUOUS COMPLAINT MADE

              I have purchased a refrigerator from videocon and it is under warranty as its not even 1 year old and now its compressor is not working and i have made a complaint for the same on 1st june, 2011 but now after 7 days of making complaint also no action has been taken from the company.

              Videocon — complain about fridge

              Dear Sir,

              I have purchased your company's fridge Model no. S192 WD DX on
              [protected] from Binaca Radio, Surendranagar ( Gujarat ). after a weak
              there are many problems in our fridge. we called to Mr. Suresh bhai (
              Binaca Radio ) to send Service man of your Co., But he has not
              replied. He told every time that service man of Videocon will come
              after 2 days, but no one has come till today.

              Please solve our problem.

              kindly do the needfull to us.

              yours faithfully,

              Minaz Memon
              no network coverage in my mobile i was in the kodaikanal, .and i am already complaint in the customer care at the morning but didnt clear this problem still now so u clear it quickly
              I purchased Videocon Fridge from Reliance Digital retail limited Malakpet Hyderabad on 04/04/2013. with Delivery Note number 82883413.
              We are facing the problem (cooling problem, no ice formation) and made the complain to Reliance as well as Videocon customer care Complain Number. as we lost the earlier complain numbers we started saving complain number from June 2013. we are continuously following up with customer care there is no proper response from neither Videocon team nor Reliance.
              Complain Numbers are as below.
              COMPLAIN No. DATE
              HYD[protected] 06/06/2013.
              WAR[protected] 07/06/2013.
              WAR[protected] 22/06/2013.
              WAR[protected] 01/07/2013.
              WAR[protected] 13/07/2013.

              Please help us to resolve this issue, we want replace the fridge or refund the amount.

              Regards,
              Mohamed shakeer.
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                A
                Arun kr.Sinha
                from Mumbai, Maharashtra
                Jul 12, 2013
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                Address: Allahabad, Uttar Pradesh

                My videocon mobile handset under warranty period got trouble I deposited my set at Allahabad service centre on 23.5.2013 but till today am not return back my rectified mobile set till today. Details are given below -
                Name & address of service centre- Malviya Enterprises, shop no.16, Ground Floor, Bihari Bhawan,Civil Lines, ALLAHABAD(UP) Cell[protected]
                Mob. set details - IMEI/ESN no.[protected]/88, Model no. V1547 invoice no. PA+/122012/122755

                Videocon — not provide warranty

                sir,
                i am Sarvesh Kumar Dubey Living From Nagar Panchayat Nichlaul(lohiya nagar ward),DIST.-Maharajganj (U.P.),Pin code - 273304.
                sir my washing machine is defected from above 3 months,i do 1st complain 5 February 2010 on servicecenter no.[protected] they are give complain no. var[protected],and i also give reminder two times after complains ,but no responce from videocon service center, and again i am give second complain on 1st week of Apr 2010, complain no.-var[protected] but no any responce from videocon.
                ally very confused pleased help me.i do not understand about it.

                Defect mobile.handset under warranty not rectified - Comment #1802323 - Image #0
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                  S
                  ssjha75
                  from Delhi, Delhi
                  Jul 1, 2013
                  Resolved
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                  Resolved

                  Address: Gautam Buddha Nagar, Uttar Pradesh

                  My name is Sudhanshu sekhar jha and my customer id is 68672301and i am using Videocon d2h for last approx 1.5 years and suddenly today i got an error message on my screen saying signal not available. When i have called videocon customer service, but customer care executive told me that i need to pay Rs 125 to your service engineer for his visit. This is absolutely not acceptable from you guys and previously i face lots of problem with Videocon d2h. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. I think when i bought the Videocon d2h service it works to good but for last one year it was not doing work properly.

                  I have called for your service engineer and he would be here in another 24 hours. It really hurts that I need to pay Rs 125 to him for no fault of mine. Pl. help me and short out my problem.

                  Thanks
                  Sudhanshu sekhar jha
                  [protected]
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  service problem — service problem

                  it's really disgusting
                  i am trying airtel customer care from about five days but nobody is responding to my problem
                  I have a trouble related to send a message i.e. no message is being send from my phone since five days .
                  Even now i am unable to send any message from my airtel sim card.
                  please... refer to my problem as soon as possible.
                  my no. -[protected].

                  Videocon D2H — Service problem

                  Dear Sir,
                  This is to bring to your notice that your customer care service is poor.Its almost more then a week,were my Videocon D2H is not working ,2 days went to get in touch with your customer care person after that i got the compliant no.14674638 on 30/6/2010 but still no one from your end has came to resolve my problem and your customer care are always busy , waiting or not available.
                  Kindly solve my problem as early as possible.
                  Atul Kasbe.
                  Cust.Id.1580287
                  Its not jst poor its worst than ever, the fake arguments done by the Customer care. They setting in their office and reading a script, and actually i think they have a slogan now "Jst listen n forget"

                  d2h services — Not working

                  My Cust Id no 1501088 Named anoop dixit mobile no. [protected] which is registerd. i made so many calls to your c care they provide me the complaint no 15023850 on 8.07.10 but no one turned back to resolve the technical problem.
                  Than how can i belive in your product & service or recomond for the same.
                  i am eagerly waiting for your reply. if not possible than i will look for other legal way to solve it. i dame care about my money which i had already paid to you.
                  just feel if it happens with you...............
                  Anoop Dixit
                  [protected]

                  Videocon D2H — customer care not responding

                  i myself made a call to videocon customer care for the whole day and didnt get any response ,i followed the ivrs and then waited for the customer representative then soon my call was disconnected ,i tried this on toll free no & also non toll free no...
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                    R
                    reja ji
                    from Mahad, Maharashtra
                    Jun 27, 2013
                    Resolved
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                    Resolved

                    Address: Gwalior, Madhya Pradesh

                    DEAR SIR, request is tare hai ki maine reliance se portout hna tha tho maine videcon mai jane ka socha ki usse phle mene videocon ke castumer care ko call kr ke puch ki aapka gwalior ke antar netwark kesa hai tho muje bla gya ki humre company ka network gwalior mai in door or out of door avalival hai par mene jab port in krba li tho pata chala ki is company ka netwark hi nahi aa raha hai or mene network se reltive complant bhi likbhai hai to mai uska stats jane ke liye kam e kam 500 rupey ka balince bhi karc ho cuka hai or viudocon ble meri problam solve nahi ki jho numer port in kr bhi hi bho number hai[protected] jo reliance se viocon
                    sir mai chayta hu ki meri problam solve ki jye or muje jho rupey ki hani hui hai bho muje bpas dulbhi jye plz help me sir thaku
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      J
                      Jebalin Jose S
                      from Korampallam, Tamil Nadu
                      Jun 24, 2013
                      Resolved
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                      Resolved

                      Address: Kanyakumari, Tamil Nadu

                      my customer id is 76013558.mobile-[protected]..i had activated A la carte pack,i badly wanted to deactivate it and want to activate my base pack-south silver again....kindly deavtivate all my A la carte packs and activate the base pack...i am struggling by doing this mistake...i had asked customer care centre,they asked me to approach online...kindly do help me in changing my pack...
                      Complaint marked as Resolved 
                      thedy changed my pack immediately...am really atisfied with the customer service of videocon d2h...

                      Videocon D2H — channels changed

                      sir,

                      My channel get change there place means if i put set max on tv so it show another channel
                      Simply i cant understand ahything
                      plez pack Gold Sports HD castemare id[protected]
                      plez pack Gold Sports HD castemare id[protected]
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                        R
                        Rahul h
                        Jun 23, 2013
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                        Address: Thane, Maharashtra

                        I am customer of videocon d2h, i bought this product with one channel package.
                        After few months, company started adding new channels by removing my favorite channels.
                        I lost my tempor when they replaced my favorite channel with boring one without my permission, i tried to do complaint but they refused to do n just took as feedback, left one option to buy that previous channel.
                        I want to fix this problem.
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                          A
                          Amit Kumar Chaudhary
                          from Bengaluru, Karnataka
                          Jun 21, 2013
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                          Address: Mumbai Suburban, Maharashtra

                          my customer id is 67527713.
                          on 10-jun-13 i made a request to install a new dish. they asked for 48 hrs working time duration. when they did nothing i made a complain (no.[protected], date 14-jun-13) and they did just nothing. then when i asked them what is happening regarding my complain they told me to register a complain against their engineer and i did, complain no[protected], date 16-jun-13. since then they are just saying your complain is being processed. i got frustrated calling them everyday (plus their customer care is not free). i asked them to return my deposit as per told by their engineer who brought the d2h box to my home. now they are telling me that there was no such scheme of refunding the money, ever. so now on 21-jun-13. i have neither my money nor d2h service and i am hopelessly spending my money and time in calling them for providing the service. and now i am stuck in the maze of customer service crafted to fool the customers and keeping the company away from any questions what so ever the consumer asks. i must have decipher and understood the real meaning of the VIDEO-- CON.
                          customer support has been notified about the posted complaint.

                          d2h videocon — installation

                          my name is sudeep roy my customer i d is
                          27219884 i m request to installation 9/11/2010 at
                          11.38am bat till date not a singal call engineer said but m call customer caer at list 20 time but no badi help me
                          sudeep roy
                          [protected]

                          d2h videocon — late service

                          We bought a d2h dish 1 month ago .but after one month we got a message from d2h that your dish will be fitted by 17/1/11 but it has not been fitted till date. Is cable the only solution
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                            V
                            veluvdm
                            from Karaikal, Puducherry
                            Jun 17, 2013
                            Resolved
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                            Resolved

                            Address: Nagapattinam, Tamil Nadu

                            I PURCHASED A VIDEOCON D2H, BUT SOME PROBLEM IN THE BOX.SO I RETURNED THE BOX WHERE I PURCHASED.NOW I AM NOT USING VIDEOCON DTH.I DON' T KNOW WHO IS USING THAT BOX.BUT STILL MY MOBILE NUMBER IS USED AS RTN FOR THAT CUSTOMER ID.SO MANY CALL FROM THE VIDEOCON CUSTOMER CARE FOR RECHARGE AND SO MANY MESSAGES.I TOLD SO MANY TIME TO CUSTOMER CARE PERSONNEL "PLEASE DON'T CALL ME .I AM NOT USING THAT BOX".SO,PLEASE REMOVE MY TELEPHONE NUMBER FROM RTN.THANKING YOU.

                            CUSTOMER ID:84447335
                            A/C ID:8402910
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            thank you
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                              S
                              santhosh999
                              from Bengaluru, Karnataka
                              Jun 17, 2013
                              Resolved
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                              Resolved

                              Address: Karnataka

                              Hi Sir/Madam,

                              I have complaint against Videocond2h service.I wanted to take new connection So i have approached a dealer and paid 1800 Rs for Videocon d2h service on 25th May 2013 and next day(26th Sunday) Videcon service guys came and installed a set top box, unfortunately some shortage of cable they told me that they will re-visit again.I have done many calls to them to finish their installation process and at last they have re-visited on 30th of June and done installation.They also put some extra cable and i have paid 180Rs(1Rs for 1 meter cable, total 12 meters) and their 100 Rs charge.

                              Nothing can be done afterthat.Simply installed and left then i was keep on following to get activation and customer id.When i was calling to videocon customer care they really don't know the status installation process...very strange...i fed up with keep on calling....at last on 5th of May i got customer id and my recharge details..

                              My customer id[protected]Package NEW SOUTH [protected]@ 220.23/Month).I have hardly watched tv 3 days and agian faced some problem and called to customer care and read the error message which have displayed on tv then those guys told me that we are going to regesterd the complaint(complain no[protected] to solve this problem and we will send a engineer to your place to check the problem.I got a call from one of the engineer and he told me that he will come to my place during the weekend(15th June)...In between i got message like "complain no[protected] has been resolved successfully'...when i called him on 14th June evening...he said that he met with minor accident and he will send another engineer behalf of him...after that no calls on 15th June....
                              nobody visited to my place on 15th June...So i have called to customer care they have regestered one more complaint(complain no[protected] and they told said they will resolve the problem before 15th June 4:30 PM.....no update later...


                              I never faced this kind of bad service....So finally i have decided to cancel this service....So few hours back requested to customer care to cancel my service and will go for other good service for d2h.

                              I really don't know what to do with this set top box? I think we better to go for un-branded things which will provide good service....what is the point of taking good brand with very bad servise??????why these kind of companied providing bad service to yhe customer???

                              Regards
                              santhosh
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Videocond2h — SET TOP BOX REPLACEMENT CHARGES

                              VIDEOCON D2H NOT SHOWING SINGLE CHHANEL.SET TOP BOX(STB)FAILED AS PER THEIR REPRESENTATIVE AND ASKING FOR RS.350/-WHERE AS AS PER THERE OFFICE CHARGES SHOULD BE RS.150/-AND AS PER COMPANYS GUIDLINE CHARGES SHOULD BE RS.100/-.KINDLY SOLVE THE DISPUTE.

                              Videocond2h — Pathetic Service from Videocon D2h

                              Ref : Customer id # 32324745

                              I have placed request for reinstallation of d2h connection for cust id # 32324745 on Sat 30/6/2012 and I was told that the engineer will vist my place within 24 hours.

                              However, no one has turned up for setting up the connection as of now. I have been following up with this issue for last two days with no resolution. The customer care agents are not at all responsive and all I get to hear is that " we have registered complaint and engineer give you call and visit in next 2 hours, 4 hours, 24 hours ans so on..........

                              This is highly unexpected from such a big brand name............

                              As of now I have been told that the engineer will visit my place before 9:00 PM today ( 2/7/2012). However, I believe that this just a normal excuse..........and nothing gonna change.
                              Hi Videocon d2h Team,

                              Thanks a lot for your prompt response and quickly resolving my problem.


                              Regards
                              santhosh
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                                nilart
                                from Ahmedabad, Gujarat
                                Jun 16, 2013
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                                Address: Ahmedabad, Gujarat

                                Hello All,

                                This is very ridicules i think your service is very poor and very bad and i m very disappointed with your service and every time i pay and you solve my problem so this is not good for your costumer. i think i go to other option with good and fast service and free services because month in 2 or three time problem with your service so i will pay every time so my package is how much money use in my tv 220pakeg and 3 time pay 125Rs visit your engineer so cat go to 595Rs. Month this is not good for me.

                                and today Sunday it's must show tv with family and not working your D2h service and last night close your service and not get any response with you so this is very bad

                                and you broadcast your Advertising call me and get concoction you reach home before our engineer come there and install our product
                                and you Not value for your existing subscriber why?????????
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                                  S
                                  ssiva88
                                  from Delhi, Delhi
                                  Jun 13, 2013
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  I have Videocon D2H, recently i have problem in Dish Signal and couldn't see cable TV.

                                  I made a complaint and they said your complaint is registered, But you need to pay visiting charge Rs. 125 while our engineer coming. Then engineer check and he found any major problem then he will charge additional fee (if the dish is out of warranty).

                                  First of all my question why they are asking Rs. 125 ??

                                  Earlier i do have Normal Cable TV connection, in that if i have any connection issue then my cable TV operator will come and fix the issue at his expenses.

                                  But when i asked the question to Videocon D2H, they said this is policy. I don't know how these policies are created by their higher officials.

                                  In this argument with service engineer. he declared my complaint as "Customer not willing to pay and close".

                                  Now again i made a new complaint and still it is not fixed and today is 4th Day. even today i received call from Videocon representative that we will fix today.

                                  Nowadays the Corporates are doing lot of rules and making the process complex & Costlier. But our existing older business is very simple and cheap.

                                  Regards
                                  Siva Venkat
                                  [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  We have Videocon DTH which is free with videocon mobile my friend bought.
                                  the DTH is establish in our village. but some of reason we change that our job in ahmedabad so, we take the DTH to ahmedabad and install ourself and its working ok since last 8 months,
                                  suddenly the signel problem and other channel replacing on regular channel which is out state channel like PTC punjabi, etc..
                                  After we complaint the customer care if Videocon DTH
                                  They not able to sort out the problem, and ask us that why change the location of DTH,
                                  we say there is no location problem
                                  we want that why channel is replacing,
                                  where is the DTH not Issue, but they did not sort our problem and make issue of location change of DTH.....................

                                  and want charges of location change and reinstallation charges,
                                  but here is no metter of reinstallaton, DTH is already installed and working
                                  the problem in singles, they not able to solved it.

                                  i think the customer care is behave very ridiculously,
                                  ITS NOT A GOOD CUSTOMER SERVICE OF VIDEOCON DTH....
                                  WE ARE NOT SETISFIED WITH THIS SERVICE, IS BAD.........
                                  Dear Sir/Mam,

                                  I request you to kindly provide me with your Customer Id/contact details, so that we can contact you on priority and resolve any pending issues you have with Videocon d2h Services.

                                  You can also get in touch with our Customer Care should you require any further assistance.

                                  Contact Customer Care: [protected]
                                  [protected]
                                  Or

                                  Log on to our Website: http://www.videocond2h.com

                                  Regards,
                                  Videocon d2h Team
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                                    sanketh porwal
                                    from Bengaluru, Karnataka
                                    Jun 8, 2013
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                                    Address: Nellore, Andhra Pradesh

                                    hello

                                    i had purchased a videocon ac 9 months ago . .and it has got the problem of not cooling properly ..and we have dunn service 7 to 8 times . .and that problem continues . .and finally the service centre has decided to ..replace the ac and he said to us .. the problem of that and we have agreed to that . .as per adresss which he has given we have sended to that address . .and now some times they are telling that parcel has not come to us . .and some times he tells that the parcel have got to us ..and we are looking forward to this matter . .and its hapening abt 8 months . after sending it to that service . .and we have not yet got response from us . .and we have sended all the details of service . .records . .bill nd ol ... .wat ever is needed . .so pls i hope that you look forward to this matter as soon as possible
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                                      N
                                      nischey23
                                      Jun 7, 2013
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                                      Address: Faridabad, Haryana

                                      Hello team

                                      I bought a split AC 1 tonne on 28th October 2012.

                                      After that it is not cooling at all, I have logged a complaint at Customer care #. GUR[protected]

                                      The engineers did 4 visits ,did something or the other but could not solve the issue. They finally concluded after 1 week that it is 1 tonne compressor outside and 1.5 tonne piece inside

                                      The shopkeeper i.e. Chawla Electronics Sec 29 market Faridabad has been made aware of the issue. But he is not sharing the complaint no. that he has logged with the company. According to shopkeeper it is company’s fault.



                                      Please let me know what to do in this case, as being the consumer I have suffered a lot in this complete transaction and lost faith in Videocon after sales service.

                                      I am not sure if incidences like this will encourage people like me to buy your product as there is cut-throat competition in the market.

                                      It is really frustrating that after spending nearly 20K of rupees you enter in this kind of situation.

                                      Hoping to get some kind of help from you


                                      Thanks

                                      Nischey Malhotra
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                                        JATHZ001
                                        from Haridwar, Uttarakhand
                                        Jun 2, 2013
                                        Resolved
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                                        Resolved

                                        Address: Jalpaiguri, West Bengal

                                        jatindranath dash. mob:[protected]. account No. 77059510. service provider : vediocon d2h.

                                        I had recharged my account no.77059510 through sbi oxy services on 05 Jun 2013 and my account was deducted for rs.200 but till now my d2h account is not updated and hence my services are stopped by vediocon. when i asked to sbi they told u ask vediocon. on contact to vediocon they are telling server is down. Ultimately customer is harassed as my d2h service is down. kindly look into the matter.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        My Customer ID is 80060893. Though there was a balance of Rs. 899.31 and recharge due date was 29.06.2014, the screen has been going blank intermittently and messages to the effect that the due date is 09.05.2014 and directing to recharge immediately or else the service would be terminated has been flashed on the screen. This message is being shown almost always and the screen is blank. I have spoken on the call centre numbers around 25 times and I have been given various excuses like the problem will be rectified within 24 hours, 48 hours etc, the problem is with the set top box etc etc. However it is a more than a month today but the same has not been rectified. On the instructions a technician has also visited my residence but could not provide any solution. In fact after the intial period, no response has been received from any person.

                                        I may be constrained to take up the matter with the Consumer Forum if this careless and callous attitude continues and the service is not fully restored immediately
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