Videocon D2H — Videocon d2h service problem and demand extra money
Dadri, Uttar Pradesh, India
My name is Sudhanshu sekhar jha and my customer id is 68672301and i am using Videocon d2h for last approx 1.5 years and suddenly today i got an error message on my screen saying signal not available. When i have called videocon customer service, but customer care executive told me that i need to pay Rs 125 to your service engineer for his visit. This is absolutely not acceptable from you guys and previously i face lots of problem with Videocon d2h. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. I think when i bought the Videocon d2h service it works to good but for last one year it was not doing work properly.
I have called for your service engineer and he would be here in another 24 hours. It really hurts that I need to pay Rs 125 to him for no fault of mine. Pl. help me and short out my problem.
Sudhanshu sekhar jha
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