Claimed

d2h Complaints & Reviews

2.4
Last updated Apr 15, 2024
Complaints 3327
Resolved
1436
Unresolved
1891
Quick Links
Statistics
Share
Contacts

File a complaint to d2h

Having problems with d2h?

File a complaint and get it resolved by d2h customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
d2h
Customer Service Contacts

d2h Phone Numbers

Toll free
1800 1370 777
126
60
1800 1370 333
22
21
1800 212 212
16
15

View more phone numbers

Phone
+91 97 8189 7818
58
39
+91 91 1569 1156
21
14
View all d2h contacts

d2h Website

d2h Head Office Address

Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West
Mumbai
Mumbai City District
Maharashtra
India
400102

d2h reviews & complaints page 137

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
janardanshri
from Mumbai, Maharashtra
Report
Copy

Not providing services

Address:Uttar Pradesh

Videocon d2h ID35455375, help desk is very much rude, despite solving problem they detach your phone, as in my case at least 10 call made to help desk for solution of a minor problem - they detach phone also hesitate in registering complaint. After repeated calls any how registered my complaint - but asking that service engineer will charge for visit whereas the product was installed in jan 2013 and well within Warranty. The services are...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rakbinku
from Yaval, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software upgrade

Address:Ahmedabad, Gujarat

dear d2h you upgraded software of my hd stb in January 2013 after that stb is not responding .
1. Booting time is too much
2. Channel changing delay is increased.
3. set top box hangs frequently then I have to restart the stb and miss one over of IPL.
The good thing is screen is more wide now.
I logged a complain to CC .you people send technical person who said we will release new version soon but till date...
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
R
ravidarade
from Udgir, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BALANCE DEDUCTION

Address:Solapur, Maharashtra

Dear Sir / Madam,
Ref : Customer ID 38778196

Hi,

I am the old customer of Videocon D2H. My custome id is 38778196. My d2h Account number is 3853315.
In March i have the problem with my sd set top box e.g. channel mismatch. So i called customer care on 3rd April.
They send Engineer at my home On 4th April. After testing the box He said the set top box is faulty and suggest
me to convert...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
param98
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E Recharge Debited from Bank but not credited in D2H Account -Customer ID 58994068

Address:Chandigarh, Chandigarh

I have recharge on D2H Account on 18/04/2013 by SBI Net Banking with Rs 200/-,the amount has debited from my bank account but Today 29/04/2013 no refund amount credited in my bank account .

Customer ID 58994068
Name :- Param Jeet
Transaction Detail :- TO TRANSFER-INB Bharat Business Channel LTECH_BARATB Payments
Reference No. 69390420IGH7667709 TRANSFER TO [protected] STATE BANK OF INDIA O
Amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CHINTANUSHAH
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

videocon not started my mnp number

Address:Junagadh, Gujarat

DEAR SIR
I HAVE DONE A PORTABILITY OF MY TATA DOCOMO NUMBER [protected] TO VIDEOCON GSM NETWORK. VIDEOCON NETWORK HAS ACCEPTED THE REQUEST AND HAD DISCONNECTED THE SERVICE OF MY TATA DOCOMO NUMBER BUT NOT YET STARTED MY NEW VIDEOCON SERVICE. i AM FACING A LOT OF PROBLEMS AND LOSS BUSINESS MONEY BECAUSE MY NUMBER IS NOT WORKING AS IT HAS NO NETWORK. i HAVE COMPLAINED TO THE CUSTOMER CARE OF VIDEOCON AND THE VIDEOCON STORE, BUT THERE...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
narangdilip
from Mumbai, Maharashtra
Report
Copy

non-receipt of extra credit on longterm recharge of Rs.1200 in my account

Address:Maharashtra

I am a consumer of videocon d2h since Nov.2012 and customer id no.is 83387487 I have done a long term recharge in my a/c for six months @ Rs.200/- p.m totalling Rs.1200/- on 20/4/2013. I was informed by the customer care department that on 6 months recharge of Rs.1200/is done extra credit would be given to consumer in his account by the next day.The customer care dept. has not even registered my complaint.But till today i have not been given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aliakbar159357
Report
Copy

Regarding the service

Address:Maharashtra

Respected Authority,
My Name is Ali Akbar Bharmal and my customer I'd is 91828445 I have installed this on 1st April and from the same day I m facing the problems with it.
My setbox was hanging every now and then so I called one of your executive and he camed and checked everything and he told that he will come on another day and he will change the set top boxbut the other day he did not come. Then again I lodged a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dr.aakapoor
from Mumbai, Maharashtra
Report
Copy

service not got for subscription time

Address:Mumbai City, Maharashtra

Sir, I purchased & renewed Videocon D2H subscription for 3 months starting 7th Feb 2013. Also committed by dealer that I will get additional 3 months free subscription. But my satellite tv service was stopped by Videocon d2H on 18th April 2013 even before the end of subscription time. I have the audio recording of the said discussion. I called up Videocon D2H customer care and even visited dealer but did not got any help. Kindly resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
the_nayans
from Kolkata, West Bengal
Report
Copy

No Service Provided after purchase

Address:North 24 Parganas, West Bengal

I have bought videocon D2H 5 months ago .. The engineers came after 2 days to install the product and charged me for the installation. Now after 5 months when the service is down ( its down since last 5 days) i have been calling the customer care to send engineers to to repair the connection but since last 5 days there is no one who is attending my complaint request.

The customer desk asked me to wait since last 5 days . I...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
kr_chandran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No signal within 2 days

Address:Andhra Pradesh

I bought videocon d2h service just 2 days back on 14-Apr-2013 and it abruptly stopped working. It is giving an error message of E16-4 Insufficient balance or channel not subscribed. How come within 2 days the it shows insufficient balance when they promised 2 months free South Platinum HD package at the time of installation. It also stopped without giving any warning. Usually other services start sending messages that the subscription is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basavak
from Mumbai, Maharashtra
Report
Copy

SIGNAL NOT coming

Address:Bangalore, Karnataka

Sir,,

I'm Basanagouda. I'm using videocon d2h for last 16 months. My Customer ID is : 55611070

All of a sudden, today i started facing videocon d2h's famous problem of "SIGNAL NOT AVAILABLE" error. (I was out of station for 4days and came back today and i started facing this no signal error). I called up customer care to en-quire about the solution. and then registered a complaint, then...
Helpful
6 other people found this review helpful
6 found this helpful
5 Comments
Report
Copy
H
hashimthoombil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY ORDER IS DOESN'T GET

Address:Malappuram, Kerala

Delivery failure. No Response in customercare
M2h Shop online collected Rs 14,500/- through fedrel bank debit card against the Order Reference Number .#[protected] on February 22, 2013 3:16:04 PM

if we want to track the order status in online website, the same is showing that we have to contact D2H shop. when we contact D2h shop customer support, they are informing that both M2h shop & D2h shop online owners are same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prabj20
from india, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment and poor service by Videocon D2H

Address:West Delhi, Delhi

Respected Authority,
I Am Prabjot Singh . I am a subscriber of Videocon D2H & my customer id is[protected]S.ATMA.SINGH). I am facing 'signal not available' problem since 2nd March 2013. I had faced similar problem on Last Year & I was charged for the service. I had 4 customer care numbers ([protected], [protected], [protected] &[protected] but none of them was working & I didn't even receive any notification...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
pradeep1382jais
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon D2H HD box hangs continuously

Address:Thane, Maharashtra

Hi i am using Videocon D2H and its been over 5 months....the time there was a Software Update from Videocon the box has started hanging up...it hangs up 4 to 5 times daily and we have to restart the box everytime....we have tried calling the customer service and they say the engineer will attend but it will be chargeable...i dont understand why should the customer pay for the fault of the company.....its Videocons issue as it started after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Harekrushna Behera
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Member of Rest of India cannot take south pack or member of south India cannot take Rest of India Pack

Address:Raebareli, Uttar Pradesh

i am raising a very important point here .

videocon d2h has a rule that if a customers stays in southern india
then he cannot take rest of india base packs and if a customer stays
in north , west or east india he cannot take southern base packs

what is the fault of a south indian if he is living in northern or easter or western india,
why is he asked to only take northern packs. obviously...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yarlagadda sudheer
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery failure. No Response in customer care

Address:Hyderabad, Andhra Pradesh

M2h Shop online collected Rs 14,500/- through ICICI debit card against the Order Reference Number[protected] Dtd.23.03,2013.

if we want to track the order status in online website, the same is showing that we have to contact D2H shop. when we contact D2h shop customer support, they are informing that both M2h shop & D2h shop online owners are same ,but tjhey are unable to update the status.

So it is online...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulnishu217
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted but recharge not got

Address:Pune, Maharashtra

sir rechrgeitnow.com r cheating people. sir i from my registered email id - [protected]@gmail.com logged in and from rechrgeitnow .com i have rechrged my videocon d2h on 6th april 2013. its 9th april 2013 buit i have not yet got my d2h rechrged. nor i am able to complain on thier website.

my subscriber id[protected]
my amount deducted - Rs 300
my order id- R[protected]
my transacion id[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sohil.kakadia
from Ahmedabad, Gujarat
Report
Copy

Recharged for 1 Year & Not Working

Address:Ahmedabad, Gujarat

I have purchased Videocon D2H New Diamond pack for 1 Year including set top box and paid total Rs.4290 also D2hCinema was free for 1 year with this offer.

After running for 2 months my channels are not working and giving insufficient fund warning, asking for recharge.

I contacted customercare and and argue that it was for 1 year, customer care executive was able to see only 700 rs. balance in my accunt instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hitenkumarmaardia
from Pune, Maharashtra
Report
Copy

installation is pending

Address:Surat, Gujarat

I apply for Digital setup box with super gold pack.
I pay 1899 Rs by ICICI net banking 6 April 2013, Same amount is deducted from my account , order number D2H[protected]
As per [protected]@ccavenue.com mail "We have requested the bank to look into the matter and provide us with the exact status.
installation is pending
....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhibhama
Report
Copy

dem

Address:Karnataka

Dear sir i have purchased Semiautomatic washing machine at Mahaveer Distributors in Mysore
but nobody can come into hour house for giving demo for Semiautomatic washing machine please do needful action
thanking you
Dr. Mahesh
#926
7th main Bogadi 2nd stage
Mysore
Mob [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy