d2h Complaints & Reviews

Videocon — FROUD

DEAR SIR!
MY SELF MANISH SHARMA, YESTERDAY I HAD GOT AN EMAIL REGARDING THE JOB IN VEDIOCON, I FELT THAT ITS A FROUD JOB OFFER, PLEASE TAKE ANY ACTION ON THESE KIND OF FROUD MAIL,


THANKS & REGARDS!
MANISH SHARMA
[protected]

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Mark as safe Actions PrintSubject: No Subject From: "Videocon Electronics India Ltd." <[protected]@videocon.co.in> Sun, 21 Nov 2010 10:16:34 To: unlisted-recipients:; (no To-header on input) and others Cc: Bcc:
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ATTENTION.

Your resume has been selected for our new plant. The Company selected 62
candidates list for IT, Administration,Production,marketing and general
service
departments. It is our pleasure to inform you that your resume was
selected as
one of the 62 candidates shortlisted for the interview. The Company
VIDEOCON is
a brand name in Electronics manufacturing business in India , The Company is
recruiting these candidates for our new plants in Delhi , Bangalore , Pune
and
mumbai.

Your interview will be held at The Company Corporate office in New Delhi on
30th of NOVEMBER at 11.30 AM, You will be pleased to know that The 62
candidates selected will be giving appointment, Meaning that your Application
can progress to final stage. You will have come to the Company's corporate
office in New Delhi . Your offer letter with Air Ticket will be sent to
you by
courier service before date of interview. The Company will offer you a salary
with benefits for this post, 35,000.00/- to 2,000,000/- P.M. + (HRA + D.A +
Conveyance and other Company's benefits. The designation and Job location
will
be fixed by our Company's HRD. at the time of final processing. You have to
come with photo-copies of all the required documents below:

REQUIRED DOCUMENTS BY THE COMPANY HRD.

======================================

1) Photo-copies of Qualification Documents.

2) Photo-copies of Experience Certificates (If any)

3) Photo-copies of Address Proof.

4) Two Passport Size Photograph.



You have to deposit cash sum of Rs. 10,200/- ( Ten Thousand Two Hundred
Rupees )
as an initial amount in favor of Company HRD. Department. Deposit should be
made through any [STATE BANK OF INDIA ] Branch from your Home City to Company
Senior HRD. Account NO, which will be sent to you upon your response. This
is a
refundable interview security deposit. Your offer letter and Air tickets will
be sent to your Home Address by courier service after receiving the
confirmation of interview security deposited in STATE BANK OF INDIA. This
Company will pay all the expenditure to you at the time of face-to-face
meeting
with you in our Company. The Job profile, salary offer, and date/time of
interview will be detailed in your offer letter. Your offer letter will
dispatch very shortly after receiving your confirmation of cash deposited in
STATE BANK OF INDIA.



We wish you the best of luck for the subsequent and remaining stage. The last
date of security deposited in bank 28Th of NOVEMBER 2010. You have to send
the
information after depositing the security amount in bank to the Company's
HRD -
direct recruitment via email. Your Letter with supporting document will be
dispatch same time by courier to your postal address after receipt of
security
deposited confirmation in bank. The interview process and arrangement
expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance
actual will be paid by VIDEOCON as per bills. The candidate has to deposit
the
initial refundable security as mentioned by HRD.

NB: You are advice to reconfirm your mailing address and phone number in your
reply. and 10,000/- ( Ten thousand rupees ) will be the refundable amount,
while 200 rupees will be deducted as bank charges for funds deposit. and
if you
have been selected or not, still the amount will be refunded to you, as the
amount is just to prove that you will be coming for the interview in order
for
us not to run at lost after sending you the air ticket and you don't show up
for the interview.

Wishing you the best of luck.

Regards

MR.DEEPAK SHARMA - (Executive - HRD)

Videocon Electronics India Ltd.

H.O. - 174, Videocon House,

Videocon — service is bad

i changed my serivce (MNP) frm my x provider aircel to videocon 3 months back because of bad service now im facing the same problem again in videocon service..
some cricket alerts is been activated on my number and i am unable to deactivate it
by sending sms deact dcri to 50000 its been two weeks now my balance is been deducted i cant recharge my balnce is deducting always...
if my service is not been deactivated two days maximum then i would be very much happy to do mnp again to another provider...

thank you.

very very very bad sevice videocon a/c maine videocon ke 1 ton split a/c ki cooling ke ley complante ki thi 16-5-13 c.no-LUD[protected] LAKIN koi sunvai nahi hai dus din se har roj phone kar raha hu senior se baat karwate hai kheh kar phone music par laga dete hai agar company service nahi de pa rahi to service center kyo kole hai band karo drame bazzi agar payment de kar kaam karwana hai to bahar se karwa letey hai kam se kam time par kaam to ho jaega company ke lladke kaam karege nahi phele kahege EMC karwa lo koi ki unki commission banti hai isi liye india pichey hai kyo ki choor bazaari jada hai jaha hum koi bhi product letey hai woh kaise letey hai enko kya pata lakin itna zarror hai kabhi v videocon product nahi loonga aaj pura pareshaan ho ke yeh sab kuch likh raha hu


VARINDER SINGH LUDHIANA TOO MUCH BAD SERVICE
[protected]

Videocon D2H - bad Services / fraud Services center

5 Reviews
Add a Comment
ANIL110042 on May 28, 2013
sir,
i have received a service for refrigerator on 24 June 2010 for its no cooling service .in which the VIDEOCON engineer came and take Rs 2700/- moreover he avail us the guaranty of 18 months whose receipt is 231 dated 24 June 2010, (Veer electronics. narela Delhi)

But due to your failure service I have faced troubles regarding the no cooling service of refrigerator. starting from 22 June 2010 to 01 February 2012 I have applied bag full of complaints but i have not received any answer back.

From 22 June 2010 I want all the details for the action taken till now and i want my compressor and my Rs 2700 /- back with needed compensation

YOUR
ANIL KUMAR
[protected]

Videocon — refund

Refund of my Prepaid Balance.
To,
Videocon Mobile Services.

Dear Sir,

Sub - Refund of my Prepaid Balance.


In reference to the above subject I (Senthil kumar.K) have a small complaint regarding your services.
I do receive flash messages from your side for different offers and packs.
when phone is idle your packs automatically get activated and i am charged for that. And after that you charge me every weak for this packs renewal.
Today this is 3rd time ( it was cricket update pack which was accidently got activated on my phone no. [protected]) when i pressed exit key i got a message thank you for activating cricket pack and again you have deducted my a/c balance. Now and when I called up your people on 121 i was unable to connect the call.
Now I request you to deactivate the cricket pack and refund the amount and kindly stop your flash messages because I don't need any VAS pack.

Looking towards yours positive reply and support.


Date - 12/05/2012

Place - Chennai

Thanks & Regards,
Senthil Kumar.K
+91-[protected]

Dear Sir

On 13/05/2013, I have recharged my Videocon d2h customer id 28562686, I wanted to recharge for 1000/- but unexpectedly it happen to be Rs 10000/- . The transaction was made using HDFC net-netbanking, transaction was successful. When I found the same that a I made mistake, I called the customer care of HDFC bank they told me that once the transaction is done it cannot be refunded as it is debited so only the receiver has to refund (Videocon) so the same can be reflected back to my account. When I called customer care of Videocon they told me to raise a complaint mail to ([protected]@d2h.com) and same is done, also I have registered a complaint on the Videocon website's (SBT complaints). Till evening I didn't receive an confirmation then once again I called customer care and they confirmed me that Rs 9000/- will be refunded to you and you will get a confirmation sms with in 4 hrs but eventually I didn't receive.

Again on 14/05/2013 I have called the customer care for confirmation then they said the money cannot be refunded once payment is done you will not get the refund back. I have asked that I will speak to supervisor and they have connected me to Janaki C, she straight forwardly said money cannot be refunded and she also said that she has confirmed from backend and so it cannot be done.

Please find the my attachments of the email and transaction slip.

Dear team,
Still the issues is int resolved, i was speaking with nodal officer Chennai and he says he still didnt receive and confirmation the Videocon account is on the name of Chandra Prakash, and he has left my place for an overseas job, and many request have been made to customer care over phone to changes the name but no action was taken.
Here you can check all the transaction are done by me, Sunil from HDFC net banking.

A check was issued by Videocon on Chandra Prakash and it is returned due to name miss match.

I request you to revert back the balance money Rs. 7, 115.00 to same account from which it is debited (HDFC Net Banking - Savings Account No.: [protected], MOGAPPAIR WEST, Chennai) or
you change the customer account name and issue a cheque. it is already been 2 weeks i hope, it is resolved.

customer id 28562686

13 may 2013 [protected]TechBharat Business [protected] 13 may 2013 10, 000.00

I booked two new connections on 2 June 2014. It Was promised that it will get installed within 24 hours i Made so many complaints and then after 4 days on 6 June It Was Intsalled.As The Engineer Left My House The Problem Started There Were Lots Of Small Dots On The Screen I Made A Complaint Immediately It Was Promised That Engineer Will Visit Within 24-48 Hours. No One Came I Made So Many Complaints About And Finally On 16 June 2014 He arrived He Was Not Able To Solve The Problem And promised to come tomorrow with a new set Box he didnt come and the problem still Persists. This is Pathetic I wish to get a refund as soon as possible fed up of guys.

Recent Complaint Number[protected]
Mobile Number-[protected]

I Want a Refund You Guys Dont Know How To Keep a Customer I Submitted A complaint Here A day Before Tomorrow Also.

Customer ID[protected]

I am fed up your service. You Guys Have No Idea How To Keep Your Customer. Its Been 1 month and nobody has come to solve my problem.I Want My Set top box to be replaced its not working properly since the day it has been installed.When ever I Register a complaint the executive promises that it will get solved within 24 hours but nobody come.When I Call again they say the complaint has already been closed ! What The Hell ?

Recent Complaint Number :[protected]
Customer ID[protected]

Videocon — Worst services of Videocon

The remote of my AC was not working for which we have launched a complaint to Videocon. They committed that the remote would be replaced with in 24 hours and even after 7 days the remote is not changed.
Mr. Ashwani the floor manger of their call center and his senior Mr. Mahendra also committed yesterday i.e. on 10th of April 2010 that atleast my old remote would be given to me by today morning ,but still I have not received the remote, its already 40deg C temperature and I am not able to run my AC.
This is false commitment by their call center people and also the service center, who are responsible for such a delay. Now I don't have belief on their commitments and I ADVISE NOT TO BELIVE ON THE CALL CENTER PEOPLE'S COMMITMENTS THEY ARE ALL SAME AND DO FALSE COMMITMENTS AND WASTE LOT OF TIME BY HOLDING OUR CALLS.

ITS AGAIN MY SERIOUS ADVICEE NOT TO BELIVE ON VIDEOCON SERVICES AND APPLIANCES.

Videocon — Videocon worst services

The remote of my AC was not working for which we have launched a complaint to Videocon. They committed that the remote would be replaced with in 24 hours and even after 8 days i.e till today 12th April 2010 the remote is not changed. and the person on the other phone is threatening to my wife when shhe contacted the service engineer.
Mr. Ashwani the floor manger of their call center and his senior Mr. Mahendra both are bloody liar and gave false commitments.

I ADVISE NOT TO BELIVE ON THE CALL CENTER PEOPLE'S COMMITMENTS THEY ARE ALL SAME AND DO FALSE COMMITMENTS AND WASTE LOT OF TIME BY HOLDING OUR CALLS.

ITS AGAIN MY SERIOUS ADVICEE NOT TO BELIVE ON VIDEOCON SERVICES AND APPLIANCES.

since i got the videocon d2h it cause problem, the channels are not viewing properly, they loosing their numbers and ending my TV on a Screen which includes pictures in pictures more than 12 (12 channels on my one tv screen) i complaint abt it the Engineer (they call) came and did something. Day after i got same issue, i call him he told me call to customer care i cannot do anything, i call customer care she told me ur complain is not closed yet we are sending Engineer today, now i got 2-3 day noOne came.

I got no option to change the provider may be TataSky or DishTV. at least TataSky has good software navigation for User

Videocon — WORST SERVICE

I purchased a videocon mobile from HELLO COMMUNICATIONS hyderabad located at ameerpet on 24/5/2010.my mobile IMEI number [protected].I got problem on19th of june and I gave my mobile in authorized service center(SIRI COMMUNICATIONS Khairatabad) on 21st June 2010.From that date to till now 28 July 2010 I didn't get my mobile.Already one month is completed still they are not responding.I send a lot of mails, I called many times to customer cares,they are telling that stock is not available.my jobsheet number:SI1-VG[protected]DW
complaint number:NANIN[protected]IP
Another complaint number: ROV[protected]b
Instead of calling many times I did not get any proper solution from VIDEOCON.


Thanks & Regards
RAVI SANKAR

Videocon D2H — worst service

I bought almost all the electrical appliances of Videocon ,which are quite good. But I got a connection of Videocon d2h which proved me wrong. My customer ID is 72174. Within one or two month one set top which was faulty was changed by the company, but on 14.8.2010 I lost the service of d2h. The receiver was downloading, which was counting 0 to 46 , after 46 it continue to start from 0. I complained to the customer care ,they gave me some instruction, but in vein. They lodged my complaint the number of which is 17037771 and told that my problem will be solved within 24-48 hours. No one came. I again reminded again they gave another number17042391. Some body contacted me, I told the problem and stated him that the same problem was arose when I bought the product, then the receiver was changed, so when you come please bring the another receiver. But he did not, he checked it and declare that the receiver will be changed. I ask him to take my receiver to take with him as it was no use for me. I contacted few days later he replied as their is no stock , when it will arrive, I will take one to you. But no one come. I again reminded the customer care, they gave another number which was stated to be complaint against their engineer No. 17391742 on 24.8.2010. After that ,he came and asked some body to swap the programming which was not done. He told me that my earlier receiver is wet. As it was raining and moisture level was 95-98 %. I told him that it is OK I can dry its moisture with dryer and you can check andsee it.He told no need. He took the receiver new and old both and went away. After that no one came, I again contacted the customer care they gave another No. 17451882. No one came, Ironically each and every time I was told that your complaint has been forwarded/mailed and you will have no need to contact us .your problem will be solved within 24-48 hrs. or 2.10 pm, 4.00 pm or 8.00 pm or 10.00 pm. I am tired, The Company has changed to be a big cheat because of cost cutting, they have appointed their screw driver brand engineer, who have no man power or time to attend the customer and report the company the wrong information about customer. I know that it was a system application fault, it can be rectified by patch up CD or formatted it and re-install the application that may take 5 minutes hardly. But, after assurance given by the Sr. Executive Mr. Abhishek, no action has been taken till this date and time. If any body, who is going to take any DTH connection, please abstain from Videocon d2h opt for another one.

yes. Videocon d2h provides [censored]all services.

Videocon D2H — Worst Services

I have recharged my videocon D2H from recharge voucher of 300 rs. But Videocon says this recharge pin has already been consumed by other customer.& it's there mistake of having same recharge pin on two vouchers. but they are not accepting it at all.....instead they told me that, if i want i can get remove D2h.

they are not at all respecting customers.

Please do not buy Videocon D2H at any time. very worst Services.

I need to log complaint against them.

Please guide me.

Mayur Kher
[protected]

Dear Mr. Kher,

In reference to your complaint regarding the Recharge voucher Issue. We would like to inform you that the same has been resolved.

We are truly sorry about the inconvenience caused to you. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

• [protected]Toll Free)
• [protected]Normal charges apply)
• [protected] (Normal charges apply)
• [protected] (Normal charges apply)

For details of all our Products and Services you may visit our Website www.videocond2h.com.

We endeavor to provide you with our best services.

Regards,
Videocon d2h Team

Dear Sir

Your sound is poor.

Videocon — Worst Service Ever

I have purchased videocon TV in month of April-11. On 22-September-11 there was a problem in TV's display, so have registered a complaint regarding the same. Person from service centre came and check the same, and informed that problem with display. And there after no calls or follow up whatsoever from them. I m following the same from last 20 days but no reply till date.

I went to CROMA (Vile-Parle West) from where TV was purchased, but the same story repeated there.

I request to please refund my money back as no more interested in the product.

Videocon — Worst Service from Videocon

Hi,

Until now i have not see any company provide such horrible service for their products, i have logged more than 5 complaints till today and the Services engg has never visited my place to fix the issue.

We bought a videocon washing machine which around 5 year back.. we used it for few years and after which it started giving some problems... now till the date nobody at videocon has been able to help us out.
I would stongly recommend that its the worst of the worst of the worts comsumer company, and never would i buy any of their products again.


More details Please call me on [protected].

Videocon D2H — not support customer care

not support customer care or not recive my Complent box problem......
Packege not chenge

Now the problem is solved. I hope I don't have to call u again in future!

Videocon D2H — No signal received

My VIDOCON d2h customer ID is 65856210. No signal received. Toll free number[protected] is busy. Need restoration

wrong diduction balance and not responcing properly

I am using videocon sim and today suddenly 10 rs got deducted from my balance and for what reason they have deducted my balance i called out to there customer care but they are not responding me properly and they cut the phone

Videocon Television — NOT PROVIDE SERVICE

i have videocon plasma tv and his warranty is expire in[protected]
this time my TV screen was some dark spot in display and i contact customer care in[protected], and 5 day later come service man in house and he say we change your TV screen but this time no stock available so we contact to you but at he no call at the time and i again to note complain but not respond so i want to solution in my tv problem and legal judgement
my tv complain no: 1) SUR[protected] 2)SUR[protected] 3) SUR[protected]

Dear Sir,
After warranty period my TV picture tube is off.so Last two years my TV is in dead condition I complaint to Videocon authorised service center which is named Take Care office which is situated at Agra road near ganpati mandir Kala talao Kalyan (W).Three times i complaints in that office several time i call but they not giving me positive reply & i wish to as early as possible give me service also i requested after warranty period within 1 month my picture tube is off so give me concession but till date they not provide me service & my TV is in dead condition
My complaint nos. THA[protected], THA[protected] & THA[protected]

Plz help me

Videocon — not providing service

Complain No GHA[protected]

Dear sir/Mam
i complain for my window AC's problem on 25 may 2012. but till now i don't receive any solution/call from videocon End.

customer id 54606304

Dear d2h you upgraded software of my hd stb in January 2014 after that stb is not responding .
1. Booting time is too much
2. Channel changing delay is increased.
3. Set top box hangs frequently then I have to restart the stb.
4. I have called to Videocon d2h customer care, they are saying &quot;150 or 200rs/- will be charged for technician to come&quot;.
5. The Setup box was good before software upgrade. The setup box is 2 years old but it is not functioning properly after software upgrade.
Please give us the proper setup box or give us a proper solution. I am tiered of asking again and again with customer care.

My customer id : 74709561

Videocond2h — dish activation

My Videcond2h is not activate from two days.and coustmercare phone no.is not working.

Name : Chandan Kumar
Coustmer ID : 14122466
Address : G-144, Ram Colony, Chattarpur, Mehrauli New delhi
Mob ; [protected]

I am using videocon d2h. My Customer ID is[protected]

I had 700 ruppes balance in my account.

I relocated, so i had asked videocon d2h for relocation setup. Their engineer had done setup.

They have only done relocation setup, nothing else.

Relocation charge is 250/- Rs.

Company deducted 450/- Rs. from my account balance. (And not informed me or any notification by sms)

suddenly on 12 Oct, 2013, my service/broadcast was stopped. I did not know what was the problem, even i didn&#039;t received any SMS normally they sent when balance is low/before some days of expiration.

I did call to their call center on 13 october, 2013 at 11 AM, and registered complaint - complaint no[protected]. Executive asked me complaint gets resolved in next 24 hours. Also i did receive SMS for that.

till 14 October, 2013 at 10 pm, complaint had not been solved, nor any communication from them. So i did call again to call center, and asked to at least active my account, so i could see Broadcast; but their executive said, i cannot do that, if you want i can recharge of 50/- Rs. (for 3 days); which will be deducted from my next recharge. i said, i don&#039;t want to pay extra more. And asked to transfer call to their senior executive. Senior executive was not available, so he told me that, their executive will give callback to me.

till 15 October 3 pm, complaint had not been resolved, nor i got any callback. Again i did call to call center, now their executive registered new complaint, complaint no[protected], and ensured me that it will be solved in next 24 hours.

it has not been resolved till 16 October, 10 PM. Again i did call to call center. Executive asked me to hold on till he checks details, i will ask him to give callback when he did check details. But he never callback to me.

Everytime i had to tell whole story to executive who picks up the call, they does check all the details (after put me on hold for few minutes, not on toll free number).

till yet problem is not resolved, and my broadcast/service is stopped .

I am using videocon d2h. My Customer ID is[protected]

I had 700 ruppes balance in my account.

I relocated, so i had asked videocon d2h for relocation setup. Their engineer had done setup.

They have only done relocation setup, nothing else.

Relocation charge is 250/- Rs.

Company deducted 450/- Rs. from my account balance. (And not informed me or any notification by sms)

suddenly on 12 Oct, 2013, my service/broadcast was stopped. I did not know what was the problem, even i didn&amp;#039;t received any SMS normally they sent when balance is low/before some days of expiration.

I did call to their call center on 13 october, 2013 at 11 AM, and registered complaint - complaint no[protected]. Executive asked me complaint gets resolved in next 24 hours. Also i did receive SMS for that.

till 14 October, 2013 at 10 pm, complaint had not been solved, nor any communication from them. So i did call again to call center, and asked to at least active my account, so i could see Broadcast; but their executive said, i cannot do that, if you want i can recharge of 50/- Rs. (for 3 days); which will be deducted from my next recharge. i said, i don&amp;#039;t want to pay extra more. And asked to transfer call to their senior executive. Senior executive was not available, so he told me that, their executive will give callback to me.

till 15 October 3 pm, complaint had not been resolved, nor i got any callback. Again i did call to call center, now their executive registered new complaint, complaint no[protected], and ensured me that it will be solved in next 24 hours.

it has not been resolved till 16 October, 10 PM. Again i did call to call center. Executive asked me to hold on till he checks details, i will ask him to give callback when he did check details. But he never callback to me.

Everytime i had to tell whole story to executive who picks up the call, they does check all the details (after put me on hold for few minutes, not on toll free number).

till yet problem is not resolved, and my broadcast/service is stopped .

Dear sir,

My ID 27103235 Sonu Katesariya and I have recharge 230 as on 10.12.2014 and my set of box replace and i have pay to your engineer 630 Rupees and my Balance Deduction 20.12.2014 and i have note compliant your customer care and provide compliant no[protected] and it is not to work so please my balance provide to my account

Thanks
Sonu Katesariya

Videocon Telecom — Regarding My MNP Issue from VIDEOCON

Dear Sir
Kind attention
The TRAI Authority
Date:- 17/02/2012


Would like to inform you that am using a Vodafone prepaid number [protected] last 2 year
But due to not any good offer from the company am going to move on Videocon Mobile on this month
I sent My porting Request to Vodafone Dated on 02/02/2011 and I received the porting unique code too the unique porting code number is VM137446 and the same day I submitted my all document to Videocon outlet in Mumbai they said they its will going to activate with 7 days but after all procedure still today am waiting for My number MNP Stats I visited serval time in Videocon Outlet in Mumbai but the customer care officer are useless they don’t have any answer they said they completed all the procedure but the problem is from Vodafone but after visiting Vodafone gallery they said the Videocon still not sending any document to them the problem is from that side….

Now I need justice for this matter where the customer should go???? Both companies are showing there problem…….
Now this time I looking for help from your side


Regards
Manoj Mehta (Mumbai)
[protected]

gsm videocon mobile service — responsibility of distributor

i am the retailer of videocon in mumbai , my complain is against distributer cheating in payout settlement, poor service, irresponsibility against there commitment.

my complain is also against company, it's irresponsible about what the distributer serve to there retailer, service which they assured at the time of launch to retailer.

my sugession is toward company to look after the activity of distributer to retailer, visit the retailer to hear & sortout there compaint.

Videocon Telecom — UPC code not received

hello

i am a vediocon use i have send UPC code message still have not received UPC code please assist on this.

my mobile no is [protected]

Videocon — SERVICE NOT IN TIME

I BOUGHT A NEW 1.5 TON VIDEOCON SPLIT A/C FROM NEXT (DHER KE BALAJI SIKAR ROAD STORE) ON SATURDAY 27/03/2010.
IT WAS INSTALLED THE SAME DAY BY THE COMPANY PEOPLE BUT UNFORTUNATELY THE SENSOR ON THE AC PANEL WAS NOT WORKING AND THERE WAS WATER LEAKAGE ALSO. I WAS ADVISED BY THE INSTALLTION PEOPLE TO LODGE A COMPLAIN AT THE TOLL FREE NUMBER OF THE COMAPNY.
I DID THIS ON SUNDAY AT 10.27 AM. MY COMPLAIN NUMBER IS JAI[protected] BY THE NAME OF VIKASH AGARWAL.
TILL TODAY i.e. 29/03/2010 6:00 PM NO ONE HAS ATTENDED THE COMPLAIN AFETR SEVERAL PHONE CALLS WERE GIVEN BY MY SIDE TO NEXT PEOPLE AND EVEN THE SERVICE MANAGER OF VIDEOCON.
THIS WAS ACTUALLY A D.O.A. (DEAD ON ARRIVAL) CASE AS THE REMOTE WAS NOT WORKING.
IS THIS THE KIND OF SERVICE I WILL GET IN THE NEXT 5 YEARS OF WARRANTY WHEN MY A/C WAS NOT WORKING FROM THE VERY FIRST DAY.
NEED A ANSWER DESPARATELY.

this is g ramachandran from cochin, i had procured a videocon integra 32 inch lcd tv in 2008.recently the television wouldnt switch on and so i had complained to videocon customer care on sunday the 11 Apr 10 and the complaint no is coc[protected], i was told by the customer care executive that a firm named hometech will be sending a field engineer in 24 hours, it s been 3 days sisnce and no one has even called me. on the contrary i called up the hometech firm requested them and still in vein. videocon has no direct service support in cochin and the firm that they have tied up which has a lacadasical attitude befitting the low nature of the firm. it is sincelry reuested that hence forth any customer procuring a product needs to confirm availbilty of original service centre and not any third grade service provider.can some one help me in this regard as i see no help or customer service in cochin from videocon

regards
g ramachandran
[protected]

Videocon — termination of service

videocon company has stopped service to my mobile no. [protected] without intimadating me.
i have got outstanding balance even though they stopped my service.
several times i had complained to the customer care and they told me that nothing can be done in this regards.
furher they told me that you have not submitted documents. my sevice continued for nearly 10 months then its not possible that i have not submitted my documents. please do needful in this regards

thanks

D2H/VIDEOCON — NO SERVICE

RES SIR
WE HAVE PURCHASE ANEW VIDECON PRODUCT D2H ON 17/10/2009-ON DEEPAWALI EVENING. BUT IT IS NOT WORKING AFTER 10 MINUTES. VIDECON DISTRIBUTER NOT INSTALED ANT NOT WORKED ON MY COMPLAINT TILL THAT TIME.SHOP OWNER NOT CHANGE OR REPIR THE YOUR PRODUCT.SO I AM GOING TO CONSUMER COURT.
PLS RECTYFY MY PROBLAM.
THANKS
HIRDESH GUPTA
GWALIOR
[protected]

RES SIR
WE HAVE PURCHASE ANEW VIDECON PRODUCT D2H ON 17/10/2009-ON DEEPAWALI EVENING. BUT IT IS NOT WORKING AFTER 10 MINUTES. VIDECON DISTRIBUTER NOT INSTALED ANT NOT WORKED ON MY COMPLAINT TILL THAT TIME.SHOP OWNER NOT CHANGE OR REPIR THE YOUR PRODUCT.SO I AM GOING TO CONSUMER COURT.
PLS RECTYFY MY PROBLAM.
THANKS
HIRDESH GUPTA
GWALIOR
[protected]
24/10/2009

Videocon D2H — Not getting service

Hi Sir,

I have purchased Videocon D2H in April and now after 2 month its not working since last 4 days.I reported for the problem on 13 June and customer case reponded that with in 2 days engineer will visit at the site and he told me the maximum date as 20th June(hence during the time of purchasing D2H ,they advertised that if any problem occurs,we provide immediate service in warranty period).Now why they are delaying their service by 1 week.On daily basis I amke call to customer care and discuss issue with them and they every time commiting that engineer will visit today/tomorrow but no response.Today I spoke with their supervisor and he ensured me that today definitely engineer will come at your site before 7:00 PM so I came early from office.I am really troubling with Videocon service as they commited wrong words.

Require your intervention on same.

Saurabh Waghmare
[protected]

Hello Sir
i have purchesed setelit dvd but not instolation proprly d2h enteena is demage my roof i have allredy submiit complend 5 time but not solution then call for me from distibuter he tell me given mony for instolation but my product in the woranty pready prosesing plz solb my problem

Videocon — no service provided

Sir i had purcahse a coular TV (VideoCon) from delear Gosh Elecrronics 5 month back . In the month of may it was found that my TV is not in opreational condition or not started . we have register a complain in service center on 18 th of may Complain Detail (KOL[protected]). in the manual of viedocon it writen that service provided within 24 Hrs but it has found that no service person vicst the complain on 29th of may . I continusly talk to customer service no at least 50 times but there is no Action atken by any one . i fedup and very must upset from this . request you please advice me what i ahve to do for futher steps .

Videocon — 16 months subscription completed in 4 months

Hi.

Name:samir Joshi

Client Id:30250908.


I have purchased Setup box form videocon site on-line in Dec-20101. In the videocon site the 16 months subscription 4100 rs on one single payment but now on completed 4 months all channel deactivated and i have complained 4 times in customer care but no solution of this.

I have also attached mail which receive on on-line payment.

please do the needful ASAP.



========================================================================

Dear Samir Joshi,

Thank you for your using our buy online services. Our executive will get back to you very shortly.

Your transaction details are as follows:

Transaction No : [protected]
Transaction Status : Transaction Successful
Payment ID : 1650912
Product :
Package : New Gold Sports Pack
Preferred Language : NA
Total Amount (in INR) : 4100.00
Dated : [protected] at 19:25:45 hrs



Thank you once again for your custom.


Customer Care Team

Videocon D2H

Dear Mr. Samir,

Thank you for your association with Videocon d2h.

We deeply regret the inconvenience caused to you and are would like to inform you that the issue has been resolved. Please note that recharge has been posted in your d2h account on April 19, 2011. Please be informed that any changes in base package or add-on pack will affect the due date.

We once again apologize for the delay on behalf of the Videocon d2h team. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

•[protected]Toll Free)
•[protected]Normal charges apply)
• [protected] (Normal charges apply)
• [protected] (Normal charges apply)

You can also email us at [protected]@d2h.com. We endeavor to provide you with our best services.

Regards,
Videocon d2h Team

Sir
I am a D2H costumer. My id no is 62840678. I have deposited Rs 220/- today. Due to Electric problem for last 3 days in my locality i had not able to deposit money. My last account date was 26.05.2013. Now i facing a problem of "SIGNAL NOT AVAILABLE" error. Pl inform me in my mobile no [protected] about what to do.
Regards
Rabinarayan Panda

Dear team,

My name is chiranjeet Das. My cust id is 31718465.from last 6 months i am faceing the problem of signal not available. This problem is only with the channel specific. Channel of 100 series and 300 series never had such problem but channel no 201, 203, 205... Are always giving this issue. I have nor seen a single movie in this channels.

Dear Team,

This is repetitive problem which I am facing from Videocon D2H- Signal not available.

From last 5 months, I have been facing the issue for end no of times and problem is still going on. I have also changed the D2H antenna location but that's not resolved my problem.

I do not know how to get this resolved from Videocon D2H side. Probably, they are still to learn about the customer satisfaction.

I know, leaving this D2H would resolve my problem, but I want to highlight this problem to Videocon D2H higher management notice so that they can work on the “repetitive problem of Signal not available” on higher note.
I hope, D2H will take an effective action on this particular problem for every customer.

Regards,
Partha
Cus ID[protected]

M2H SHOP — MY ORDER IS DOESN'T GET

Delivery failure. No Response in customercare
M2h Shop online collected Rs 14,500/- through federal bank debit card against the Order Reference Number #[protected] on February 22, 2013 3:16:04 PM
if we want to track the order status in online website, the same is showing that we have to contact D2H shop. when we contact D2h shop customer support, they are informing that both M2h shop & D2h shop online owners are same ,but tjhey are unable to update the status.

So it is online day robbery . After collecting the amount online companies cannot graud the consumers. So i request you to take this fraud in the Forum and request to give immediate solution.

Thanks

hashim thoombil
[protected]

Videocon — Harassment

Dear Sir/ madam

I am very much disappointed with the services of Videocon service centre since i have purchased colour TV it is repaired two times in two consecutive months.

Despite of my request to replace the TV set they people use to repair again and agian making excuses that they can not do anything.

I have called Mr Arvinder Singh Mob No. [protected] but he has refused to provide service.

I have been a loyal customer of Videocon and was very happy with videocon prodicts as I already have washing machine and another TV set.

I have called Aria sales manager Mr. Kamal Mob no. [protected]. but no response from his side.

But since last two months they people have disappointed me very much.

I request you to kindly resolve the matter.

Waiting for a positive response.

Aman Deep kalra

[protected]

NA

worst service.

Idea — Unnecessary Harrasment & poor Services

Dear Sir/Mam

I wish to inform you that I am having two idea connections in the name Of my Father Mr. JAspal Singh i.e. [protected], [protected], day before yesterday i have got the msg regarding submission of identity docs at the nearest idea hub and unfortunately i cud not deposit the same yet and today i found that both of my nos. has been barred due to the same reason,

Further i wud like to intimate that nothing was mentioned in the msg that Idea will barr the outgoing services. Now I have called up at customer care and spoken to Kawalpreet Kaur reagrding my issue but she is not ready to listen at all then i requested her to transfer my call to the senior person and she transfer the call to MS manju and in similar way she refused to help me. Even I have deposited my bill on time also and it is in extra form lying with Idea. I was crying for help that my wife is in urgent need of outgoing call but nobody helped me. I am such an old customer of Idea if this kind of services Idea will provide then forcibly i have to disconnect both of my nos.

Unnecessary IDea people harrasing me and there is no meaning to open call centre if you are not ready to listen the problem of customer. Even i have requested that by today evening i will submit the required docs but have just one word to say i am sorry.

Regards
Arvinder Singh
[protected] (Alt. No: [protected])

Does anyone cares about this?