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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 133

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M
Mageshraji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor signal voice break up & picture struck up

Address:Chennai, Tamil Nadu

Dear Sir/madam, . I have purchased a 32'' LED TV of Philips from vasanth & Co home appliances, Tambram, chennai, on 01/01/2014; with videocon D2H set up box. i am facing more problem in that D2H, realy am feed of about videocon D2H poor signal because HD not working properly signal error more struck up picture not clear voice break up not interest to look picture on tv .just before 3months only bought more time am adjusting still...
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Mitesh Gohil 9
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My videocon d2h recharge not succeed

Address:Anand, Gujarat

Dear Sir/Madom, I have done online banking recharge for my Videocon d2h customer id is 24070218. This recharge has not succeed. but amount of INR :-2640 is cut from my state bank of India account . I have recharged from debit. My SBI account is showing value date:- 29-Mar[protected]Mar-2014), and narration :- TO TRANSFER INB Bharat Business Channel L TECH_BARATB Payments, and ref. no. :[protected]/GS5520296 TRANSFER TO [protected] STATE BANK...
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E
erprince_arora
from New Delhi, Delhi
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product not delivered

Address:New Delhi, Delhi

I purchased 1 shoe on 23 March, still no reply, no shipment details, if you will call customer care, they will say you will get it soon and all
find my order details below :

Order # Date Ship To Order Total Status
[protected] 3/23/14 prashant arora Rs499 Ready To Be Processed View Order | Reorde...
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Navneet Ajay Kumar
from Kolkata, West Bengal
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videocon D2H TV Recharge Not Success‏

Address:Patna, Bihar

Dear Sir/Mam, I am Ajay Kumar, My A/C no [protected], I Have Recharge My VireoconD2H ID No73366902 To 29/3/2014. This Recharge is do'not secuses But My bank baliance is cut My Accaunt .I requst My Bank Customer care And My videocond2h Customer care to Thier for This Metter But Ther Have No Response. thier For I Request Again To Return My Rechare Baliance To My Bank And Solve My Problem . Then I Will Oblige To You... Date (Value Date)29-Mar-2014/Narration...
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Address:Bangalore, Karnataka

Hi I paid total Rs.7000 for videocon d2h installation after waiting for 3 days they called me and told that they are afraid of the local cable operator and so they cant install it. Even if they have to install it then i should pick up their service engineer and drop him in his place. What kind of customer service is this?? are we slave for those people or why are they opening a company when they don't have the guts to face the issues in...
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srinivas.pallagani
from Raigarh, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changed package without intimation

Address:Korba, Chhattisgarh

R/Sir iam using videocon d2h service from march 2012, my d2h no is 66212880.since march 2012 iam using telugu globe as add on package on my account along with supergold pack yesterday iam contacted with videocon customer care regarding to change my package supergold to new gold sports pack.after change my package i knew that my add on package was cancelled.iam confused and again contacted with videocon d2h customercare service, the...
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R
raveendar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:Pune, Maharashtra

Hi,

I took VIDEOCON D2H 1 month back and they gave first month free for paid channels. After completing the free service i need to recharge it for uninterrupted services. To do this i tried to register in their website using below URL

http://www.videocond2h.com/WSC/registration.aspx

but every time when i try to register i am getting below error

ERROR [28882696] Unable to process...
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N
neety75
from Delhi, Delhi
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Fraud by using Tata Dish

Address:Mumbai City, Maharashtra

Hi, I have been using Videocon D2H for over a year and have never been happy with their services. However, recently I have been appalled by their commitment and customer service. I installed a videocon TV in March 2013 and relocated the same on July 3, 2013 from Chunnabhati to Bhakti Park (I currently have 2 television connection). My TV stopped working since last week of February 2013. We had called the engineer and customer services several...
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P
Priya Vinai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request Given for Deactivation - Recharge amount not refunded

Address:Chennai, Tamil Nadu

Dear Sir/Madam, My name is Priya residing at Chennai, Mobile No[protected]. My setup box was not working, Customer ID[protected]so i registered the complaint on 10th Feb, they asked for service charge to attend the problem. So i decided to deactivate the connection, On 13th Feb'14, I spoken to Mr. John (Manager), agreed to deactivate and informed me that recharge amount of Rs. 500 plus will be credited to my account on or before 20th...
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sohanlal jaiswal
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h box not working

Address:Kolkata, West Bengal

respected sir i (sohan lal jaiswal) having a connection to videocon d2h, i have two connection one simple and other hd connection but at the movement i have one connection use, and other connection is stop .but at the movement is want to start that line in one id that is 58218720 but other connection id i don't remember so u help to me start that connection in one id sohan lal jaiswal [protected], [protected] 29/33 hatirai jhowtala teghorai...
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A
aniket singh
from Allahabad, Uttar Pradesh
Jan 14, 2022
This thread was updated on Jan 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call and message

Address:Pune, Maharashtra

i am not a user of videocon d2h, but have been completely harassed buy the call centre people .i have made a complain more than 10 time to stop these promotional call and message but nothing have happened .i am also registered to do no disturb service but stiill these call continue. Please save me from these videocon...
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A
abhineetsinha
from Mumbai, Maharashtra
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online recharge not successful by VideoconD2H

Address:Bhagalpur, Bihar

I am Sanjiv Kumar two month I recharge by net banking . In this month I recharge my videoconD2H by net banking dated is 26.02.2014 time is 06:42 PM Bank Transaction Ref No IGR4138974 Amount is 300 but my videoconD2H not recharge Why? Every month this problem I face if regular this problem I change Your set box ....
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A
althafhasan
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Account balance not credited

Address:Bangalore, Karnataka

Hi I have recharged my d2h connection through online. My d2h balance not yet credit but amount debited from credit card. Raised a complaint but no response from Videocon. Complaint number[protected] Transaction number - [protected]...
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S
Sunithasuresh
from Bengaluru, Karnataka
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Negligence in solving the problem

Address:Mysore, Karnataka

Dear Sir/Madam, On 9th of February 2014 @ around 4.15pm, I have Complained to customer care regarding my validity then they told that by their mistake "STAR WORLD PREMIER HD" Channel as activated that's why your amount has been deducted so we will mail regarding the amount refund by one or two days, they said, i spoke to each and every one of your Supervisors and Managers no one has not responding properly and no one has not solved my problem...
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Shobhana3
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

avoiding customer calls regarding complaints

Address:Nagpur, Maharashtra

My DTH signal hasn't been restores since the past 24 hours and I have registered the complaint on the consumer care telephone no. [protected] complaint no. Being[protected] but when I called the customer service station of videocon d2h in city nagpur as instructed by the company staff, telephone no. Being [protected] in order to know why hasn't my complaint been acted upon the company is not picking my calls thus avoiding my complaint....
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Karthik_systemone
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to even view Doordarshan Free of Cost

Address:Bangalore, Karnataka

Hello Sir, As per the new rule, it suggests that customer can view only channels that they prefer to view, However companies like Videocon do not provide such option to customers to choose, instead they provide option where in they ask the customer to recharge a minimum amount of 170 Rs and for a minimum of 3 months. This would not allow a customer to watch free channels like Doordarshan, also the above option will not allow a user...
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E
enlism
from Bengaluru, Karnataka
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Complaints closed without resolution

Videocon D2h have closed my 2 complaints without Resolving the issue. Complaint Numbers:[protected] and[protected]. This was for Money Reversal for Failed Recharge Attempts made through Online portal of videocond2h. The Portal showing error by showing Session Timed out in videocon site and money deducted from my bank account. I want a complained Lodged against Videocon for not reversal of money and ignoring the customer Videocon ID:...
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Isar Naqvi
from Mumbai, Maharashtra
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terrible quality work

Address:Kanpur, Uttar Pradesh

I am transferred from Lucknow to Kanpur and contacted customer care for re installation of communication, response was very prompt, engineer has called me up with in 4 hours, which was appreciable.
But work which he has done is horrible, wires are not tucked and aligned properly and when wife said to do so he said, "Isse achcha nahi ho payega" How people can be so rude..
I am attaching picture of the work which he...
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waseem29
from Gurgaon, Haryana
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Wrong Card no connected to Cust Id

Address:Thane, Maharashtra

Cust id[protected] Card no- [protected] I have booked online D2H on 05.01.2014. It was told to me that same would be connected same day. But after several reminders, the same got connected on 07.01.2014 (after 2 days). When it was connecting, it came to notice that wrong card no has been issued to my cust id or you can say it got swapped with someone Card. Engineer told me that same would be changed within 1 day. But, it has not been changed...
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R
Rock Jain
from Palakollu, Andhra Pradesh
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not refunding money

Address:West Godavari, Andhra Pradesh

I bought d2h last month... When my tv stopped I call their tol free no They told me one customer I'd, , to which I recharge with 220 rs But my tv doesn't start... now when I calling their customer care they are saying that was not my customer I'd.. Contact dealer for refund... I cntcted dealer he said call customer care I can't help you Plz help me...
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