d2h Complaints & Reviews

Ordering Videocon d2h was the worst decision of my life ever.. I can even tolerate them not delivering but who are they to humiliate me?
The traumatizing story starts with my ill fated order of videocon d2h (Order ID - D2H[protected]). In a moment of madness I shelled out Rs. 6390 for this order online. For the next couple of days, I was eagerly waiting for someone from Videocon to call. But nothing at all happened. I was starting...

customer id 60893239
channel mismatch,active service n0t
workin
sir mere videocon d2h sd box me
channels mismatch hen.i mean k nam
aur likha h0ta ha aur channel k0i aur
chalta ha.h0me channel ki jaga discovery chalta ha.abn ki jaga ten
sp0rts.isi trh sub channel mismatch
hen.2nd bat ye k active service b kam
nai kr rhi aur pip b kam nai krta.help
me...

Hi,

I placed an order for your Videocon DTH HD box on 27th Oct and I got it installed the same day…..I was waiting for the prices to come down and on that same day prices reduced for the HD box from 2800 to 2200…I checked online and I tried placing an order and also requested a call back and I never got a call back.

So I went to a local dealer and got it from there.

However I was in the impression...

Hello Sir / Madam,
I am Vikas Jindal from Ladwa dist. Kurukshetra (haryana). I have seen an advt. of Sony Ericsson Vivaz mobile by D2H shop in newspaper in may or june. I called at given no. but they said they would not deliver at Ladwa. So I order it through my cousin Deepak Jindal working in Chandigarh. (IMEI no. of set is [protected]) When I used this set I found some difficulty in its touch. But I managed. Also its memory card...

dear sir
myself rakesh garg has purchased a new sim from Garg Telcom old bus stand kaithal*(Haryana) mobile no. [protected] by pay 120Rs cash on 12.11.2012. He said me that no. will be started in the evening but till date it is not started. He also said me that you will get a talk time of 200 min. and iinternet of 3gb.

I think this is a fraud and wrong staement. ur dealers are giving. this is for your knowledge and necessary...

Dear sir . I had bought a videocon d2h connection in the year 2011 it was a standard set up box. Last month i had seen an advertisement on videocon D2h website that you can exchange your existing standard setup box to hd box. I had place an order on line and received a call from there customer executives that product will be replaced in a day or two and for that you have to pay Rs-2290/- and you will get any pack for free for one month and...

name-Arjun kumar meena
customer id[protected]
8th november ko 2.30pm par hamne d2h ka box change karwaya tha..d2h walo ne kaha k aade ghante me apka box start ho jayega..aaj 13th nov.ho gyi lekin koi channel start nhi huye..ham roj call kar k pareshan ho gye h..kehte h jaldi hi apki problem solve ho jayegi.roj naya kisi ka no.de dete h aur call receive nhi karte..d2h walo ne hame bahut pareshan kar diya.inki service bahut ghatia...

Dear team

with this i would lie to update you that i purchased a Videocon D2H set top box on 20th Oct.12

at the time of purchase they assure me that i would get a one month free package but after 10 days i received a message from videocon that kindly recharge your acoount then i called up to videocon customer care and update the same thing to them so they replied that your account has been debited because at...

I had purchased on HD set box through http://www.d2honline.com on 07/11/2012. I have paid Rs 2190. I am asking costumer care people so many (30 time) time about my order but they didn't give any information about the order even though I am giving all the details of my order. They simply connect their higher authority phone but they not responding properly or even they dot lift phone. They didn't call me even singe time as I had...

Respected Sir,
My name is S T P SARATH CHAND. I am a resident of Vijayawada town. I had bought Videocon refrigerator model no. 220SSDLX on 14.02.2009 through SONOVISION show room in Eluru road branch of Vijayawada. Recently it has a complaint that the water is coming out from the front door and the front door is damaged. Hence I booked a complaint on Videocon toll free number in the month of Sept-12. The service engineer came to my...

Date: Mon, Nov 5, 2012 at 6:24 PM
Subject: irresponsible customer care
To: [protected]@d2h.com

raised a case with videocon d2h call centre on sunday 10 am ( complaint number[protected]
stating that i am not getting signal.
Same day evening i got another message saying that the issue has been resolved automatically.
again called the call centre and the person raised 2 more complaints[protected]...

I have purchased two connections of TATA SKY D2H from one of your authorized dealer "Shilpy Electronics" Khanpur New Delhi , On 3rd Nov 2012 at the time of making the payment Rs 2600 ( Bill no:6936 ) to the dealer I was promised that installation of my d2h will be done in next 48 Hours time but since that i am only making calls to tatasky Executive but that has also gone in vain as none of the promises made to me by the Customer...

I have lodge the complaint bearing no.[protected] on dated 3/11/2012 and till date there is no any satisfactory response from the videocon d2h co. Despite my repeated call to the customer care i got only scripted answer we r doing .... we r seeing.. but not any appropriate solution from them.Although on 17th october engineer of the videocon had visited my home and replace the setop box and antenna LNB and they charge 525/- for the same. Now...

I Chhitiz Anand (my email id: [protected]@gmail.com, ph num: [protected]) had booked a new d2h sd connection worth Rs 4040 on 4th of november,2012 but the transaction failed despite deduction of money from my account.I talked to this representative of your company rahul006 and he asked me to rebook a connection and I was told that the amount for failed transaction will be refunded within 2 days and also my new connection will be installed...

Hi, I have a Videocon d2h connection ID: 72162594. I had been having lots of problem with the connection. Let me tell you the latest issues that has been "only escalated" from many days.
* On the 27th of Oct I placed a request to relocate my connection to a new address- request number:[protected] and I was told that someone will be coming to shift the connection to new address in 24 hours. which never happened.
* 28th...

I booked a new connection on 1st november 2012 and paid for full 12 months pack online which includes free set top box. Their team member karthik007 insisted me to buy it online and i paid the full amount. He promised me to get it installed the same day but since then I have been calling the customer care and I get no response.

6 days have been past but My connection is still not installed. I have not even received the set...

I'm using videocon d2h for last 9 months, my cust ID is 64007029.Suddenly from yesterday I am getting an error message on my screen saying signal not available only for few channels like HBO, star movies and south Regional channels. But I am able to view other channels fine.When I called your customer service, first he asked me to wait for 2 hrs to resolve this problem, but its not fixed. Then when I called today your agent told me that...

I booked Viceocon D2H after confirmation of installation on the same day. My Order No.D2H[protected] . I placed order on 03 Nov 2012 for 2 Multi Room connection, and was informed by representative that they will install by today or by tomorrow. But when i call him, he is not picking phone. The name of Person is Rahul and his id is RAHUL006.
The response of this person is very bad. This is one of the type of mis-selling. I want my...

I am using Videocon D2H for last 8 months.
For any Package or recharge related issues they are pretty fast & solves the issues within minutes.
But their real character pops when you face some Hardware issues : Once I faced with remote change(it took week) & Second I am facing with Disc relocation in same building.
Backend team is really annoying, unresponsive bunch (Ready to take answer like "KHALI NAHIN...

I am forgote my password. I want reset it. but cimpany not any kind help me. I write many times complent, not replay me. I don't know what can I do?Please help me!!...