Vodafone — Harassment in the name of address proof & ID proof
Iam a vodafone customer ([protected]) for more than 3+years, I have submitted my address & ID proof already to vodafone. But a day before I got an sms to submit the address & id proof to vodafone or else it lead to disconnection.
Immediately from the next day evening my incoming number is not displayed it shows as Unknown Caller. When I contacted the customer care they say that I have to submit the address & id proof to get the service. Is this the way the vodafone people give service for the 3+ years customer eventhough i have submited all the stuffs earlier. They not even bother to collect it from the customer instead the harrass us by disconnecting some of the services that to not giving enough time to the customer.
If the vodafone needs the stuff, they should arrange in such a way that the customer can easily submit their address & id proof by online submission or by keeping stalls on roadside which they use to do while selling the simcard or should go to the doorstep of the customer by their own cost.
How can they expect the customer to submit all these stuffs on the customers cost, when it has been already submitted & using the number for more than 3+years?
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