Vodafone India Complaints & Reviews

I have got disturbing message ans un wanted call from mobile number.[protected]

My number is [protected]

i have got disturbing call from. [protected] vodafone number.
i request plz help me about this and give me details of this no: i hope u take imideat action and try to stop this type of call's.
Thank's
your truly

i have got disturbing message and unwanted calls from mobile number.[protected]

please give me his or her address and details

Vodafone — abusing and disturbing through mobile

sir
A person whose mobile number is [protected] disturbing and abusing on my family cell,please warn him to dont do as either give me his details i will take action
thanks

I have got disturbing call from. [protected] Vodafone number.
I request please help me about this and give me details of this no: i hope u take action and try to stop this type of call's.


Thank's
your truly

Vodafone — Poorest Network & Poor service

Main Problem is

Poorest connectivity in My apartment, when I am talking outside frequent disturbances in outgoing voice, other person cannot hear me clearly, call error connection, couple of time the call going to unknown person, frequently disconnection during conversation. callers unable to trace me. This has caused serious damage to my Business and personal activity.

Being start up entrepreneur, my business and networking activity has been seriously affected from your poor service. When I complained on 5th, you wanted 12 days to correct, even then you did not respond to me single day, showing no concern whatsoever, despite repeated calls. I have called your customer service umpteen number of times, the most unfortunate thing is even your customer service people cannot able to hear me properly, so they promptly put down the phone each time I called them, never bothered to call me back. This has frustrated and annoyed me and my family.

When I got a call for a different purpose from Vodafone, I have mentioned this problem then also, your person did not bother much, infact she told me that some one has closed your complaint, mentioning they have called me and I did not respond so they have closed the complaint which I have done on 5th without any solutions to this problem. When I wanted to speak to one of your manager they made me to hold on for several minutes finally they told I m shobha talking, when I asked her designation. She put down the phone abruptly without any solution.

This type of behavior and diplomatic answers ..some sort of sorry has no meaning.

I really would like to go back to Airtel Network. My impression with Vodafone has lost. We wanted to take further 15 Corporate connection from our Small team members with Vodafone, but we are not considering that option anymore.

I think TRAI policy has been kind to you as I may not able to PORT ASAP. Definitley I will forward this to TRAI and take up this issue on Grounds of Network issue, as I cannot wait 3 months withou proper network connection to my mobile.

I hope concerned authorities take this matter seriously and resolve it within 24 hours.

Our Corporate connection Numbers facing problems are : [protected], [protected], [protected], [protected].

I have complained more than 10 times to Vodofone. Including nodel officers, mumbai office, corporate office. I Have been promised that they put booster, that is the only option. I was promised to that they will put Booster in 7 days on 20 Feb. Till now, they keep on giving elusive answers like, our engineers are working without any timeline. The main problem is 75% of the time my mobile is defunct. I m facing huge losses and huge amount of stress due to this. My business relations have affected very badly.

I want concerned authority to take stringent action against Vodfone. If African country can fine Airtel for Poor customer service. Why dont India can fine Vodofone For poor service. I deeply agitated. I going through this problem since 40 days. I cant afford another 50 days of this.

Your sincerly

Seeking Justice from this Forum

Prasad

[protected]

vodafone services — REVOKING OF SERVICES OFFERED

To,

The Kind Authorities @ COMPLAINTSBOARD


Greetings.


Sir, This complaint is regarding voidafone services. I am subscriber of vodafone services and my SUBSCRIPTION NUMBER IS [protected]...I am receipient of the SMS from the service providers on 6 th Feb regarding the FREE SERVICE OFFER..stating... 2 local vodafone calls will be credited to my account on daily basis till FEB 28 to be used on the same day. Initially i received the offer for 3 days but from 4th day onwards, the OFFER IS BEING REVOKED WITH PROPER, PRIOR INFORMATION ..When i enquired for the same at the service customer care department, many a times, i received varied answers which is unclear, ambigious and rejection of the services for unknown reasons.. ONCE THEY STRAIGHT AWAY DENIED ANY SUCH KIND OF SERVICES BEING OFFERED.. I AM AMAZED..

I registered a complaint bearing No.[protected]. As one of my family members continued to receive 2 LOCAL FREE CALLS till date, i am amazed of the sudden action of VODAFONE SERVICES..IT is NOT just matter of 2 local free calls..BUT THE CONCERN IS REGARDING CUSTOMER BULLYING AND CUSTOMER BETRAYING.

Sir, i request the CORE AUTHORITIES TO PLEASE consider the complaint and help accordingly.

I am, shall ever be greatful to YOU FOR their wonderful help.

Thanking you sir.

My number is [protected] , i am a vodafone service user , i have submitted my identification documents to Vodafone excutive Rahul , his number is [protected] ,three days back, but still my clip service has been deactivated. Can anyone help me on this, if we call Rahul , he says he has submitted my documents in the company , this is very unfair to a vadafone user since last 12 years . Kindly do something about this.


VIMAL

Vodafone — Vodafone revoked CLIP service

I have been using vodafone postpaid service for last 4 years([protected]). Now Iam receving sms/calls stating that I have to resubmit my identification documents, in addition to the ones i had submitted when i subscribed to the service. On dec 24, my CLIP services were revoked without any intimation at all. Later I received another SMS stating that CLIP services will be revoked if the ID proofs are not submit before 27 dec. I contacted the customer care and nodal officer, but all i could get from them was "new TRAI regulation". I asked them to provide the url to the regulation or the document, but received none. None other than me is facing this. What I believe is that vodafone has misplaced the documents i submitted and to get a fresh set, is harrasing me.

Idea — Wrong plan commite

sir,

I beg to say that ,i purchase one sim on date[protected], from ITBL Telecom Pvt.Ltd(ITBL HOUSE B-70 Naraina phase-2 new delhi-110028 ).

i gave cheq to the company name of Rs 450/-
Sales man said that he will give plan 149/-.and Two any other number ulimited free.
sim is not activate till now ,i called up to sales man and to company,but they do not pick up the phone.

so,i request to u please take action as well as soon,and please reply quikly ,what should i do?
if you will not give any response quickly i will take some personal action.

Details:
Sim No.[protected]
ITBL Receipt No.-30931
idea serial no.-1543692
Sales Persion Detail:-Ravi, *hone no.[protected],[protected],[protected],[protected],[protected]

Thanks:
Krishan kumar
[protected]

totally agree with u.i got a similar msg yesterday and within minutes they have deactivated my caller line service.how can they do this wihout giving sufficient time for us to submit the necessary documents? and from what u r saying i guess even after submitting this is going to continue.i am going to shift to another service provider ASAP ! vodafone is the most USELESS of service providers. we must spread the msg and make them lose all their customers!!

I sent this message to vodafonecare.[protected]@vodafone.com . The reply was not satisfactory. The problem I am facing for last 3 yrs and no body seems to resolve once for all.

Vodafone / Blackberry — service issue

I am using Blackberry curve 8310 for last two years and my service provider is Vodafone UP(E)
Today suddenly my hand set stopped working and I reached Vodafone store in Lucknow, It was shocking to know that they don’t have anyone to help me and I was told that they will be sending my hand set to your Bangalore office for repair and I will get it back in next 25 days.
I just want to learn form you that is this the only way out to get any Black berry handset repaired apart from this I came to know from Vodafone that your company does not provide any center in Lucknow to help BB customers.
If this is correct then I must say that only Bangalore people should purchase Black berry because in such a fast moving time how can a Back berry company or vadafone expect that a user should give them 25 days for repair of a mobile it is ridiculous.

Vodafone — Promo gifts not given

HI

I took a connection in an corporate offer. When the sim was activte, I received a confirmation call from helpdesk asking about the feedback and checking whether you had got the red folder, table calender and an vodafone pen. As, I had not got it, I conveyed the same. The helpdesk person confirmed that you will receive the gift on Monday i.e 25.6.08, I havent received the same.

Nor anyone has contacted me.

Regards.

Vodafone — against the promotional call and msg

sir/madam,
This complaint against the telecom company due to there lack of presence in there work.these company makes the customer fool with there words. few months before i have activated the donot disturb services but services is not started when ever i made remind against the complaint they cant help and also using bad behaviour. plz gave me suitable way so i can do something against these bad company.



warm regards
mohit kumar
[protected]

hi i am Amit Sharma I have called so many times but no solution i want portability to all my numbers [protected], [protected], [protected].because of call rates are very high without information they increase the call rates. I have spoken to ur customer service representative ( Name :- Imran ) he transfer my call to his superior i have waited 1 hour to speak to him but he had not pick the call even dont bothered about the customer service it's happened on reguler basis .previously i also tried they said our customer service executive will call.they have given me complaint no also complain no is [protected] .without spoken they closed my complain.i want resolution for that .really wat happ to vodafone previous it's gud now becoming phatetic. contact me amit [protected]

Vodafone Connection — Junk calls

I get a lot o[censored]nwanted soliciting calls for credit cards, loans, etc.etc. on my mobile phone No.[protected].
Recently, I received SMS from Vodaphone asking me to register
for a "call filter" at Rs. 99/- per month(plus taxes, of course).
In the first place, my number(including my full name) was
provided to the tele-marketeers by this company itself(formerly
known as Hutch/Orange, etc.etc.)
So how come they want to charge us for filtering calls which
have been possible only with their help?

Prepaid connection — unwanted calls

hello sir,

now a days I am unhappy from vodafone services because every day I ma getting more than ten(10) unwanted calls, please block it
my no. is [protected].

vinod kumar

vodafone,Prepaid — some unwanted calls

Dear Sir, Please for your kindness,I would like to knows last one month call log details on this number [protected].If there is any payment to get this let me know.I believe your kind cooperation. Thanks.

Ramesh Pillai,[protected]@yahoo.co.in

vodafone phone number — unwanted calls

plz send me the details of this number as i hav been getting late night and unbearably cheap calls from dis number
i need its details so that iwill be able locate the person and file a police complain if i needed to.
number is [protected].

i will appreciate your help

Vodafone — unwanted phone calls

I have a vodafone post paid connection. I have fully activated DND by which i should receive no unwanted phone calls, but inspite of that i receive phone calls from various banks, insurance companies etc during working hours. In spite of so many complaints to the company they are not taking any actions against these companies.

If you are not expecting any other calls, switch off the mobile at night and have a good sleep.
or call your mobile srvice provider and block that number or if your handset has an option of blocking the number, use it.

VODAFONE ESSAR LIMITED — Cancellation of Sim Numbers

I had requested to cancell 5 numbers of my family members & convert one number from post paid to Prepaid on 22.08.2008. Till date they have cancelled only one number and they are going on sending monthly bills. When contacted the vodafone store at Borivli, they intimated me to send me a mail to vodafonecare. I send mail twice to that number but nobody is ready to listen or even address my query. I have sent a mail to them that I will not be paying the rentals after 22.02.2008. Still there is no response. I think the punch line of Vodafone should be changed to Happy to Harrass instead of Happy to help

vodafone essar Mobile Services Limited — Security Deposit has not returned even after 6 months have passed

My post paid cell phone number [protected] had deactivated on 29 th June 2008 in Delhi. (Gurgaon). Now i have left Delhi permentely, but i have not recived the security deposit. Once I have personally gone to Vodafone store in JMD Tower in Gurgaon on 10th October and told all the facts to one of the representative Mr. Gyan. The complaint number is [protected]. But no action taken still date.

Vodafone mobile — Return the Deposit

Dear Sir/Madam,

I work for CGI India and I approached one of the Vodofone delars at 189 Brigade (Brigade Vodafone) and I paid Rs 300 for the Marketing executive who came to my door step and provided the sim 3 weeks back. Once I recieved SIM I waited for 1 week and I didnt get any connection and I was told I will not get the Plan as promised and now I didnt get the cell # and also RS 300 from them...I hope somebody will work on this and help me to get my money back...


Regards,
Murali.

Vodafone — Mobile no. Closed

Dear Sir/Madam

Our Mobile has been lost today, kindly disconect this following Mobile no - [protected]


Thanks

Vodafone Essar Mobile Services Ltd — Payment against disconnected no-9811712037

To

Consumer Court
New Delhi
India

(Sub-Payment against Disconnected No-[protected])

Dear Sir/madam,

I, Drigesh Duggar Staying at B-5&6/4573, vasant kunj Newdelhi, is getting unwanted calls from Vodafone for Bill Payment of Disconnected No -[protected] (Amount paid for disconneted is Rs.700 on 5th march 09 at 12.22 pm and Application no is SR[protected].

I have visted the Vodafone store at South Extention for Disconnection of [protected] and paid the settlement amount and given written application also for closing of [protected]. Application receipt and Payment details is also with me.Application Receipt no is SR[protected].

I have received a bill dated 6th april amount Rs.789/- for Vodafone no [protected].
i am getting tortured by there Vodafone executive for payment of disconnected no-[protected].
i am Disturb due to this and need Legal action against the company responsible for this.

Kindly Lodge formal Compalint against Vodafone Essar Mobile Services Limited.

i have all Document with me and submit on demand by court for action against by complaint.

Thanks

Drigesh duggar
[protected]

vodafone essar Mobile Services Limited — Getting Call for Payment of Disconnected Mobile No

Dear Sir
( Sub- unwanted Calls from Vodafone for Payment of Disconnected No -[protected])

Greetings!!!

Sir, I, Drigesh Duggar, working with Integrated Hotels & Travels, Bhikhaji, Getting Harras by Vodafone Executive for Payment of Doisconnected no [protected].

i have visted Vodafone Store on 05/03/09 at 11.am and paid payment at 12.22 pm for [protected]. and Given request for Closing of the above no.And paid rs.700 for closure settlement as asked by executive there in South extention.

i have asked for refund of Security amount and he told me that you will be getting the amount through cheque at billing address.
i have conveyed him that my home is now changed and need my cheque at B-122, Somdutt Chamber-1, Bhikhaji cama place, new delhi.

But Till date i have not received my refund and i have received there bill of Rs.789 dated 06th april 09. against my close no. they are telling me that my no is not closed and you have to pay the amount and for closing you have to give complaint to vodafone.
i have given them Complaint/Closure form no -SR[protected].
But till date nothing has happen.

I am getting unwanted calls regarding payment and i am disturb due to that.

please guide me so that i can lodge legal action as they are not bother about any thing.

Please revert on [protected]@gmail.com or [protected]@yahoo.com

a simple change of contract but keeping my same number as it is used for business has left me uncontactable, stressed and several hundred pounds out of pocket.
I had a 5 year contract with 3 mobile prior to this and never had a problem. I recently went into my local phones for you shop and took out 2 contracts with vodaphone on 2 telephones.
1 telephone was for my son on a monthy contract and 1 was for myself. My only stipulation was that I needed my origional phone number to be ported to my new contract.
This however was not that simple for your company who spent 3 days muddling up sim cards and contracts, porting the wrong number to the wrong sim and then the wrong sim to the wrong contract etc..etc... wasting more of my time on the telephone.
I was then offered £3 compensation to be credited to my account, this was almost the straw that broke the camels back, when I have lost over £600 in business!!!
I have been with vodaphone for less than 1 week and am seriously considering returning to 3 mobile.

Vodafone Essar Ltd. — Not Able get Service from Vodafone

Dear Sir/Madam,

This Sachin, Bangalore. I am old user of Vodafone Service, one day I got a IVRS call from Vodafone to activate 299 plan, as per the details, I was activated plan and recharged the same plan, one month I use the service but second month I recharged for the same, they are saying that they cant able to give this service, I dont no, why the such big company is doing like this, atleast as per componsation they should give full talk time if they are not able provide the service, customer care people saying that the IVRS call was wrongly dailled to my no.

Requesting to get proper justification from the company.


Regards

Sachin

Hi Sachin,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bno0Xy and we’d be happy to help.

Regards,
Vodafone Customer Care.

vodafone essar Mobile Services Limited — Interruption in services due to fault of Vodafone

Dear Mam/Sir,

I am a customer of Vodafone from 14.10.2009. My Vodafone Relationship Number for my mobile number [protected] is 1.26692806 and credit limit is Rs.2500. I have taken a SMS pack of Rs. 199 which provides 20000 free Local and National SMSs. This pack is already activated on my number from 06.05.2010. I have got the advance rental amount for the duration 06.05.2010 to 05.06.2010 in my last bill whose due date is 24.05.2010. I also want to include that I have always paid the bills on time, before or on the due date.

On 15.05.2010, I have got a SMS from the Vodafone regarding the reaching the credit limit for my number [protected]. When I talked to the customer complaint cell (198), they said that my unbilled amount has already crossed my credit limit due to my SMS usage and I have to pay some amount for my uninterrupted services. I have also talked to the nodal officer's office on Monday (17.05.2010) but they said there will be no interruption of any kind in your service as the bill will be calculated based on the call charges not on SMS usages charges. But today I have started getting the informational instruction with every outgoing call for payment and don't think my service will continue longer.

Following are some of my queries as a customer for which I want the answers:
1. I want to know, when I am using a SMS pack, which gives me 20000 free SMSs and whose advance rental is already present in my bill whose due date is yet to come, why I need to pay that amount?
2. As the full utilization of Rs 199 SMS pack, the credit limit must be more than Rs. 30000. Then why Vodafone activated the same on my number when my credit limit was only Rs. 2500?
3. Who will be responsible for any interruption that may come in my service due to fault of Vodafone?
4. Why Vodafone has created such SMS pack for which customer will pay the rental and will never be able to use the same?
5. As your customer representatives have no authority to resolve this type of problem, where and how a customer will get the service for which you have promised as a provider specially when its weekend?

vodafone essar Mobile Services Limited — BILLING AGAINST CANCELLED CONNECTION

Sir,
I would like to inform you that I have already cancelled my both numbers ([protected] and [protected]) in July end. The SIM was destroyed in front of vodafone employee at Karol bagh branch near Metro Station. He insist for new SIM and better plan, but I have refused. By that time I have cleared all my dues. Later on I used to get calls regarding non payment of Rs.187 for connection no. [protected] which was duly paid out on 23rd Sept 2010 through cheque no. 017648 drawn on SCB. With the cheque again I request that I have already cancelled my connection and also clear my dues, so please do not disturb me going forward. Letter was attached with the cheque. But still I am getting calls and they are insisting to visit our nearest branch and ask for cancellation, as we don't consider any letter from the customer. As I said both connection was cancelled and SIM destroyed in July end, today again I got two bills of Rs.938.84 and 875.96 without using their services. (SIM [protected]- bill no. [protected]) and (SIM [protected]- bill no.[protected]). By this time I fed up and not able to handle them as they keep on calling and disturbing through out the day...

vodafone essar Mobile Services Limited — number closed because my no lost

[protected],
i am bharat upadhyay..
my number lost after 1 month ..
i am not pay the bill....
talkplan 199 super
Please,

VODAFONE ESSAR LIMITED — Mobile Service

Hi,

My self Gyanendra.

I have taken a new number ([protected]) from Vodafone and submitted required ID proof (DL), but after one week out going calls is bared on this number.
I have resubmitted again ID proof both DL and rasan card but till date unable to get service.

Please help us.

Thanks & Regards,
Gyanendra

Vodafone — Migrating postpaid connection to prepaid

Hi,
I have been using vodafone (it was hutch) post paid connection from past seven years. Now I asked vodafone customer care to switch my post paid connection to prepaid connection. They are refusing to do so. I have personally visited vodafone office and also sent an email asking for the same. I got same response saying 'currently this facility is not available' and they have some internal system problem.
I do not understand why I should pay the post paid bills as they have some internal issues. I appreciate any help on this to get rid of vodafone post paid connection and get waiver on post paid bills from the date of request I made to convert prepaid connection. And also I am incurring lot of cost in following up on this issue. Is there a way to get this cost back? I am trying to find a good advocate to deal this. If possible please refer a good advocate. I totally frustrated with vodafone service.
Thanks

Hi Wilson,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/3goCv and we’d be happy to help.

Regards,
Vodafone Customer Care.

It's possible. Let's collect list of people who wants to do that and try to get petition from consumer court and TRAI to make migration transparent and easy.

Please comment at http://dilpu.blogspot.com/2010/03/vodafone-india-postpaid-to-prepaid-plan.html

Thanks,
Unsatisfied Vodafone user

Respected

I Want to migrate my voda poatpaid ([protected]) to prepaid. simply i go to kanpur head branch & tell him, they give me complaint no.([protected]) dated 13/8/10. after 1&1/2 month there is no action taken regaurding me. I did not receive any call for migration, after this I sent them few reminder mails for which I did not receive any response. plz take any action my mo - [protected]
kamal nigam
C-444, gujaini ratanlal nagar kanpur up
my other no. is [protected]

I'm registered on the NDNC Directory, and I have not applied for any services to receive updates about properties and products with any individual/ company either.
However I am receiving unsolicited marketing messages and calls from various companies/individuals.
I Tried registering the complaint with the service provider i.e. Vodafone India via the customer care service my number is [protected]

Vodafone — NDNC Violation

I am still receiving the UCC even after registering the number into NDNC registry.

I know the above issue is from NDNC organisation.

My number is [protected].

I want to complaint against the telemarketer as well as NDNC rorganisation. If they have any issues with thier database then the telemarketers should be intimated about the same.

The UCC received were from registered telemarketers.


Regards,
RS