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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 1244

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R
Rajan Saini
from Mumbai, Maharashtra
Sep 4, 2010
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Address: Gurdaspur, Punjab

To Whomsoever It May Concern,
My Vodafone Mobile no. Is [protected], I have already submitted my Valid photo I.D Proof Of My Own twice at VODAFONE STORE ,GURDASPUR But I again got the message from vodafone to do the same. Vodafone is again & again asking me to do the same and they had dissconnected my NO. I AM NOT SATTISFIED FOR THESE TYPE OF SERVICES PROVIDED BY VODAFONE.


RAJAN SAINI,
Vill-RAIPUR
TEH-DINANAGAR
DISST-GURDASPUR
Aug 13, 2020
Complaint marked as Resolved 
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    A
    arjun.c
    from Gurgaon, Haryana
    Sep 4, 2010
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    Address: Kolar, Karnataka

    SIR
    I'M A CUSTOMER OF VODAFONE FROM PAST 2 YEARS AND MY NUMBER IS [protected] I'D LIKE TO SAY THAT YUOR COMPANY'S CUSTOMER CARE EXECUTIVES ARE RUDE, RECKLESS AND IRRESPONSIBLE PERSONS.THEY BEHAVE WITH THE CUSTOMER VERY HARSHLY WITH ABSURD WORDS.
    NETWORK IS NOT AS EXCELLENT AS AIRCEL AND TATA DOCOMO IN THE AREA WHICH I'M SITUATED AND BALANCE DEDUCTION IS THE PROBLEM WHICH REDUCES TO MINUS 100 RS. IF YOU PEOPLE WON'T IMPROVE YOUR SERVICE ALL CUSTOMERS OF VODAFONE WILL SWITCH TO AIRCEL
    Aug 13, 2020
    Complaint marked as Resolved 

    Vodafone — Poorest Network & Poor service

    Main Problem is

    Poorest connectivity in My apartment, when I am talking outside frequent disturbances in outgoing voice, other person cannot hear me clearly, call error connection, couple of time the call going to unknown person, frequently disconnection during conversation. callers unable to trace me. This has caused serious damage to my Business and personal activity.

    Being start up entrepreneur, my business and networking activity has been seriously affected from your poor service. When I complained on 5th, you wanted 12 days to correct, even then you did not respond to me single day, showing no concern whatsoever, despite repeated calls. I have called your customer service umpteen number of times, the most unfortunate thing is even your customer service people cannot able to hear me properly, so they promptly put down the phone each time I called them, never bothered to call me back. This has frustrated and annoyed me and my family.

    When I got a call for a different purpose from Vodafone, I have mentioned this problem then also, your person did not bother much, infact she told me that some one has closed your complaint, mentioning they have called me and I did not respond so they have closed the complaint which I have done on 5th without any solutions to this problem. When I wanted to speak to one of your manager they made me to hold on for several minutes finally they told I m shobha talking, when I asked her designation. She put down the phone abruptly without any solution.

    This type of behavior and diplomatic answers ..some sort of sorry has no meaning.

    I really would like to go back to Airtel Network. My impression with Vodafone has lost. We wanted to take further 15 Corporate connection from our Small team members with Vodafone, but we are not considering that option anymore.

    I think TRAI policy has been kind to you as I may not able to PORT ASAP. Definitley I will forward this to TRAI and take up this issue on Grounds of Network issue, as I cannot wait 3 months withou proper network connection to my mobile.

    I hope concerned authorities take this matter seriously and resolve it within 24 hours.

    Our Corporate connection Numbers facing problems are : [protected], [protected], [protected], [protected].

    I have complained more than 10 times to Vodofone. Including nodel officers, mumbai office, corporate office. I Have been promised that they put booster, that is the only option. I was promised to that they will put Booster in 7 days on 20 Feb. Till now, they keep on giving elusive answers like, our engineers are working without any timeline. The main problem is 75% of the time my mobile is defunct. I m facing huge losses and huge amount of stress due to this. My business relations have affected very badly.

    I want concerned authority to take stringent action against Vodfone. If African country can fine Airtel for Poor customer service. Why dont India can fine Vodofone For poor service. I deeply agitated. I going through this problem since 40 days. I cant afford another 50 days of this.

    Your sincerly

    Seeking Justice from this Forum

    Prasad

    [protected]
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      M
      manoj786786
      from Kolkata, West Bengal
      Sep 3, 2010
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      Address: Mumbai City, Maharashtra

      MY NAME IS MANOJ THAKKAR MY NUMBER IS [protected] I M DOING JOB IN MUMBAI NEAR MANISH MARKET IN AMANAH SHOPPING CENTER FROM LAST 3 MONTHS I AM FACING NETWORK PROBLEM BY USING VODAFONE SERVICE FOR THIS ISSUE I CALLED TO CUSTUMER CARE THEY TOLD ME TO CHANGE THE SIM CARD PURCHASE THE LATEST VODAFONE NAMED SIM CARD AND I DID SO BUT IT IS WASTE OF MONEY UNNESSARILY I PAID THE 100 RUPEES BUT STILL I AM FACING SAME PROBLEM AND IF I AM USING BPL SERVICE THAT IS GIVING BETTER NETWORK THEN VODAFONE AND EVEN NEW SERVICE PROVIDER AIRCEL THAT COMPANY NETWORK IS ALSO FINE BUT THIS TOO MUCH OLD COMPANY IS USE LESS AND WASTE OF MONEY SO I REQUEST TO VODAFONE COMPANY TO GIVE BETTER NETWORK TO US ELSE THIS COMPLAINT COLUM WILL BE NEVER GET THE SPACE IT WILL BE REMAIN FULL MY MAIL ID IS [protected]@yahoo.com
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sehra23
        from Mumbai, Maharashtra
        Sep 2, 2010
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        Address: Maharashtra

        I AS A CUSTOMER WAS ASKED TO SUBMIT MY IDENTIFICATION DETAILS , i MADE IT A POINT TO SUBMIT IT THE VERY SAME DAY 24TH AUGUST 2010 AFTER A WEEKS TIME THAT IS TODAY 2ND SEPTEMBER 2010 I STARTED RECEIVING THE SMS THAT VODAFONE WAS NOT UPDATED BY MY DETAILS AND MY CLIP SERVICE WILL BE DEACTIVATED. AGAIN I TOOK XEROX COPIES OF ALL THE DOCUMENT AND RESUBMITTED IT TO THE GALLERY WHERE MR.NADEEM A CUSTOMER REP. ATTENDED TO ME AND APOLOGIZED, FOR THE INCONVENIENCE AND ASSURED ME THAT WITHIN 30 MINUTES THE SERVICE WILL BE ACTIVATED AND NOW ITS 4HRS AND NOTHING HAS HAPPENED YET. THIS IS A TOTAL HARASSMENT AND MY WORK REQUIRES ME TO BE AVAILABLE 24X7.
        THIS IS WHAT VODAFONE IS. CAN SOMEBODY HELP.
        mY E-MAIL IS [protected]@yahoo.co.in
        Aug 13, 2020
        Complaint marked as Resolved 

        vodafone services — REVOKING OF SERVICES OFFERED

        To,

        The Kind Authorities @ COMPLAINTSBOARD


        Greetings.


        Sir, This complaint is regarding voidafone services. I am subscriber of vodafone services and my SUBSCRIPTION NUMBER IS [protected]...I am receipient of the SMS from the service providers on 6 th Feb regarding the FREE SERVICE OFFER..stating... 2 local vodafone calls will be credited to my account on daily basis till FEB 28 to be used on the same day. Initially i received the offer for 3 days but from 4th day onwards, the OFFER IS BEING REVOKED WITH PROPER, PRIOR INFORMATION ..When i enquired for the same at the service customer care department, many a times, i received varied answers which is unclear, ambigious and rejection of the services for unknown reasons.. ONCE THEY STRAIGHT AWAY DENIED ANY SUCH KIND OF SERVICES BEING OFFERED.. I AM AMAZED..

        I registered a complaint bearing No.[protected]. As one of my family members continued to receive 2 LOCAL FREE CALLS till date, i am amazed of the sudden action of VODAFONE SERVICES..IT is NOT just matter of 2 local free calls..BUT THE CONCERN IS REGARDING CUSTOMER BULLYING AND CUSTOMER BETRAYING.

        Sir, i request the CORE AUTHORITIES TO PLEASE consider the complaint and help accordingly.

        I am, shall ever be greatful to YOU FOR their wonderful help.

        Thanking you sir.
        My number is [protected] , i am a vodafone service user , i have submitted my identification documents to Vodafone excutive Rahul , his number is [protected] ,three days back, but still my clip service has been deactivated. Can anyone help me on this, if we call Rahul , he says he has submitted my documents in the company , this is very unfair to a vadafone user since last 12 years . Kindly do something about this.


        VIMAL

        Vodafone — Vodafone revoked CLIP service

        I have been using vodafone postpaid service for last 4 years([protected]). Now Iam receving sms/calls stating that I have to resubmit my identification documents, in addition to the ones i had submitted when i subscribed to the service. On dec 24, my CLIP services were revoked without any intimation at all. Later I received another SMS stating that CLIP services will be revoked if the ID proofs are not submit before 27 dec. I contacted the customer care and nodal officer, but all i could get from them was "new TRAI regulation". I asked them to provide the url to the regulation or the document, but received none. None other than me is facing this. What I believe is that vodafone has misplaced the documents i submitted and to get a fresh set, is harrasing me.
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          neha batra1986
          from Mohali, Punjab
          Sep 2, 2010
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          Address: Ludhiana, Punjab

          Mobile no- [protected] running as Postpaid connection, but at the time of docs receiving Plan quote was (Rental Rs-99, Free mins 500 M2M, SMS-200 free, CLIP Free, Bill detail free), but we receive bill with Rental Rs-250. Also Mr Gaurav Soi [protected] commit to change the plan but still their not any updation by any one. Kindly process the required waiver of last two months and change this number in to commited plan. Also take the necessary action to responsible persons.

          Geeta
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 

          Idea — Wrong plan commite

          sir,

          I beg to say that ,i purchase one sim on date[protected], from ITBL Telecom Pvt.Ltd(ITBL HOUSE B-70 Naraina phase-2 new delhi-110028 ).

          i gave cheq to the company name of Rs 450/-
          Sales man said that he will give plan 149/-.and Two any other number ulimited free.
          sim is not activate till now ,i called up to sales man and to company,but they do not pick up the phone.

          so,i request to u please take action as well as soon,and please reply quikly ,what should i do?
          if you will not give any response quickly i will take some personal action.

          Details:
          Sim No.[protected]
          ITBL Receipt No.-30931
          idea serial no.-1543692
          Sales Persion Detail:-Ravi, *hone no.[protected],[protected],[protected],[protected],[protected]

          Thanks:
          Krishan kumar
          [protected]
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            R
            r_noorani
            from Bengaluru, Karnataka
            Sep 2, 2010
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            Address: Karnataka

            How can Vodafone charge customer for a complaint? I called customer care (111) to register a complain on August 29. 2010. IVR service tells you that you will be charged 50/3 min if I talk to customer care executive. It does no tell to call 198 at all. They should have any option to divert call to 198 in case customer needs to register complaints. Any how I am stuck with a problem so I continue and talk to customer care person. He told me its a rule from TRAI an all service providers from May 1, 2010 must following it. Later he told me to call 198 if I have any complaints.

            I recently called BSNL customer care for one of the issue I have with their service and they did not tell me about any charges. Is it only private service provides charging customers for their complaints?
            Aug 13, 2020
            Complaint marked as Resolved 
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              kshabbir
              from Mumbai, Maharashtra
              Sep 2, 2010
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              Address: Thane, Maharashtra

              Hi,

              I am shabbir from thane.

              I got a message from vodafone that *according to the new govt. rules i had to resubmit the documents at the nearest vodafone center* and i submitted it. After a few weeks i got the same message again, i ignored it as i had already submitted the documents.

              But after few days, they de-activated my *Calling Line Identification*, on contacting customer care, found out my documents dint reached vodafone and i had to resubmit it.

              Vodafone is one of the worst provider i had ever seen, they charge so much and dint provide the expected services.

              My mobile no. is: [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              totally agree with u.i got a similar msg yesterday and within minutes they have deactivated my caller line service.how can they do this wihout giving sufficient time for us to submit the necessary documents? and from what u r saying i guess even after submitting this is going to continue.i am going to shift to another service provider ASAP ! vodafone is the most USELESS of service providers. we must spread the msg and make them lose all their customers!!
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                K
                K G Pankajakshan
                from Delhi, Delhi
                Sep 1, 2010
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                Managing Director,
                Vodafone

                Dear Sir,

                My name is KG Pankajakshan and holder of the mobile no [protected]. I don't know whether this letter may reach u or not because of the bureaucracy existing in ur organization. I have facing a perennial problem of not receiving bills in time. Every month I have to make calls to your customer care centre or make representations to your Vodafone store in Sector 12, Dwarka. Every time they say they will take care of it. My dear it is very very difficult to speak to a senior official in your prestigious organization there because it is blocked in between. I find the call centre useless as my problem is not resolved till date. After numerous calls they commit to send a duplicate copy and there by a waiting time of 7 working days. Pl note that I make the payment before time just by looking at the intimation in the mobile phone instead of proper bill.

                Your couier Service BSA have a track record of either delivering late or not delivering to the customer. They show bills as delivered using false signature on their receipts. I have brought to the notice of the management the bills shown as delivered but not delivered to me (shown as delivered using false signature of the customer by the courier boy). I asked twice at different times for six months record of delivery details of my bills, it was found the courier putting false signature of the customer and showing as delivered. This is known to courier agency also and also to your management

                On the month of June when I asked the supervisor of the local BSA Agency why there is delay on delivery of bills he said he told "Ihna hi hoga, hum be insan hai" and told me rubbish which I borught to the notice of you management but no action was taken.

                This time my bill for August received and it turned out to be of July instead of August. Great. !!!!

                My dear please note I am one of the oldest customer. It is not duty to write and complain to you every time. I am waisting my time for this. If you do not taking it seriouly and resolve it immediatly once for all I have no option but to change the service provider.

                One request your help line 111 and 198 is very confusing. I could not get to a customer care executive to talk about the problem. It should be user friendly.

                Request pl send me a hard copy instead of soft copy as I do not have access to computer

                Regards/kg Pankajakshan
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                I sent this message to vodafonecare.[protected]@vodafone.com . The reply was not satisfactory. The problem I am facing for last 3 yrs and no body seems to resolve once for all.
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                  D
                  dangra n l
                  from Chandigarh, Chandigarh
                  Sep 1, 2010
                  Resolved
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                  Address: Bhilwara, Rajasthan

                  Reminder
                  Reference my mobile no[protected]
                  My services are partially discontinued for no reason.I am not getting incoming call ID for last about a week. Is it effect of writing you a complaint?
                  However I had submitted Photo ID & address proof on 29/08/10 , the same document which was given at the time of issuance of the connection ,but still my services are not restored
                  I fail to understand necessity as the connection was issued me 3 years back after complying all formalities.while ur vodashop is not able to explain discrepancy. Ur persons are not only non- helping but having discourteous behavior has compelled me to write u. I request u to keep my services regular otherwise .i[censored] want to stop services than arrange to refund my initial payment deposited for the connection prior to depriving me to use the services .
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    D
                    deepak santhwal
                    from Hyderabad, Telangana
                    Aug 31, 2010
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh

                    My vodafone mobile no [protected], this mail is regarding the issue related
                    to my august month bill

                    (*Bill no: *[protected] *| Bill period: *14.07.10 to 13.08.10 *| Bill date: *
                    14.08.10)

                    *

                    Monthly charges Charges (Rs) Reversals (Rs) Net
                    charges (Rs)
                    *

                    Blackberry Adv Rental-3999-6M (14.07.10 to 13.08.10) 1099.00

                    Monthly Rental (14.07.10 to 13.08.10)
                    249.00*

                    Total 1348.00

                    I have activated blackberry Internet service package of 3999 for six month
                    plan in the month of feb2010, so it seem the services will get deactivated
                    when its six month period is completed. but in the the month of July 2010
                    the bb service should deactivate. instead of deactivating its still active
                    and there is no information or massage from your end regrading the
                    deactivation or activation of services as i have completed my six month
                    plan. now when i see the bill you added blackberry rentals 1099 + tax with
                    out any prior permission from me weather to continues the service after six
                    month plan, well i have paid for six month its mean that i will using for
                    six month. now the main issue is the after speaking to customer care dept
                    still my service are on, and there no wavier of the rental for august bill
                    and even this service will be shown on my next bill also coz its not
                    deactivated yet so two month rental including tax for that.

                    --
                    Regards,
                    Deepak Santhwal
                    [protected]
                    Sep 23, 2017
                    Complaint marked as Resolved 
                    Ok

                    Vodafone / Blackberry — service issue

                    I am using Blackberry curve 8310 for last two years and my service provider is Vodafone UP(E)
                    Today suddenly my hand set stopped working and I reached Vodafone store in Lucknow, It was shocking to know that they don’t have anyone to help me and I was told that they will be sending my hand set to your Bangalore office for repair and I will get it back in next 25 days.
                    I just want to learn form you that is this the only way out to get any Black berry handset repaired apart from this I came to know from Vodafone that your company does not provide any center in Lucknow to help BB customers.
                    If this is correct then I must say that only Bangalore people should purchase Black berry because in such a fast moving time how can a Back berry company or vadafone expect that a user should give them 25 days for repair of a mobile it is ridiculous.
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                      K
                      koonal_s
                      from Mumbai, Maharashtra
                      Aug 31, 2010
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                      I am a vodafone customer since last 2 years.I have activated callertune on my no. & from the day I have activated I am repenting. Everytime anyone calls he hears " To copy this callertune press * & then 9 & premium charge of RS 15/- ". Its such an irritating message which you have to hear everytime someone calls. Callertune being a premium service @ Rs30/- per month you have to listen such a message each time. By the time it starts ringing I answer the call. It was better if it rings instead of listening to this irritating message.

                      I have given complaint regarding same thrice at customer care & I was assured that it wont be repeated but still its not resolved.Now I have no option other than discontinuing the callertune service & bear the unnecessary callertune fee for 3 months.I personally think that everyone must be having a problem with this start message & by default it should be deactivated. Its a premium chargeable service & no one wants to hear such an irritating message when a caller calls. I know this wont make any difference but still I would like to bring to notice.

                      A person activating Caller Tunes does not pay for the annoying advt. a caller should listen to!
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Vodafone — Promo gifts not given

                      HI

                      I took a connection in an corporate offer. When the sim was activte, I received a confirmation call from helpdesk asking about the feedback and checking whether you had got the red folder, table calender and an vodafone pen. As, I had not got it, I conveyed the same. The helpdesk person confirmed that you will receive the gift on Monday i.e 25.6.08, I havent received the same.

                      Nor anyone has contacted me.

                      Regards.

                      Vodafone — against the promotional call and msg

                      sir/madam,
                      This complaint against the telecom company due to there lack of presence in there work.these company makes the customer fool with there words. few months before i have activated the donot disturb services but services is not started when ever i made remind against the complaint they cant help and also using bad behaviour. plz gave me suitable way so i can do something against these bad company.



                      warm regards
                      mohit kumar
                      [protected]
                      hi i am Amit Sharma I have called so many times but no solution i want portability to all my numbers [protected], [protected], [protected].because of call rates are very high without information they increase the call rates. I have spoken to ur customer service representative ( Name :- Imran ) he transfer my call to his superior i have waited 1 hour to speak to him but he had not pick the call even dont bothered about the customer service it's happened on reguler basis .previously i also tried they said our customer service executive will call.they have given me complaint no also complain no is [protected] .without spoken they closed my complain.i want resolution for that .really wat happ to vodafone previous it's gud now becoming phatetic. contact me amit [protected]
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                        sharma.akhil1990
                        from Mohali, Punjab
                        Aug 31, 2010
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                        Address: Chandigarh, Chandigarh

                        Hi Team,

                        I am a Chandigarh based prepaid customer (number [protected] ) and have been facing a problem regarding UNWANTED PHONE CALLS. I have already registered for DND services so many times. DAILY I RECEIVED 10-15 CALLS FROM VODAFONE CUSTOMER NUMBER.These make me upset

                        This is the no of vodafone which i received so many times.
                        1. [protected]
                        2. [protected]
                        3. [protected]
                        4. [protected]

                        Plz stop these at all ASAP.

                        Thanks
                        Akhil
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Vodafone Connection — Junk calls

                        I get a lot o[censored]nwanted soliciting calls for credit cards, loans, etc.etc. on my mobile phone No.[protected].
                        Recently, I received SMS from Vodaphone asking me to register
                        for a "call filter" at Rs. 99/- per month(plus taxes, of course).
                        In the first place, my number(including my full name) was
                        provided to the tele-marketeers by this company itself(formerly
                        known as Hutch/Orange, etc.etc.)
                        So how come they want to charge us for filtering calls which
                        have been possible only with their help?

                        Prepaid connection — unwanted calls

                        hello sir,

                        now a days I am unhappy from vodafone services because every day I ma getting more than ten(10) unwanted calls, please block it
                        my no. is [protected].

                        vinod kumar

                        vodafone,Prepaid — some unwanted calls

                        Dear Sir, Please for your kindness,I would like to knows last one month call log details on this number [protected].If there is any payment to get this let me know.I believe your kind cooperation. Thanks.

                        Ramesh Pillai,[protected]@yahoo.co.in

                        vodafone phone number — unwanted calls

                        plz send me the details of this number as i hav been getting late night and unbearably cheap calls from dis number
                        i need its details so that iwill be able locate the person and file a police complain if i needed to.
                        number is [protected].

                        i will appreciate your help

                        Vodafone — unwanted phone calls

                        I have a vodafone post paid connection. I have fully activated DND by which i should receive no unwanted phone calls, but inspite of that i receive phone calls from various banks, insurance companies etc during working hours. In spite of so many complaints to the company they are not taking any actions against these companies.
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                          V
                          Victor25
                          from Delhi, Delhi
                          Aug 30, 2010
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                          Address: Delhi

                          Getting continuously calls from an unkonwn number in midnight, which is really disturbing me. The number is [protected]. Can you please hemp me out?
                          If you are not expecting any other calls, switch off the mobile at night and have a good sleep.
                          or call your mobile srvice provider and block that number or if your handset has an option of blocking the number, use it.
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                            saurabh_singh0
                            from Mumbai, Maharashtra
                            Aug 30, 2010
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                            Address: East Delhi, Delhi

                            My vodafone number is: [protected].
                            I had completed all steps to activate Vodafone Mobile Connect Service on my Cellphone and also Vodafone has charged me amount for it.
                            It should take maximum of 4 hours( as written on vodafone website www.vodafone.in) to active this service on my cell phone, because my this is pre paid SIM.
                            So after this period of time, I had contacted to Vodafone Customer Care which is now not toll free.
                            I had tried to get resolution of VMC activation issue on my mobile from Customer care yesterday, So i had made many calls. But everytime i have got different - different unmanaged answers from all customer executives and had said to put call on hold to check details.
                            Again they had never continued the call because it on hold till when i disconnected my call from myself.
                            Hold call does not mean 10 mins or more than it, as you know this call is paid also.

                            Till now Vodafone Mobile Connect Services are not active on my phone and never got any resolution for it while balance is already has been deducted for it by vodafone.
                            So either revert me that balance or activate this VMC service for my number immediately.


                            Thanks,
                            Saurabh Kumar Singh
                            Mail Id: [protected]@gmail.com
                            Mobile: [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            VODAFONE ESSAR LIMITED — Cancellation of Sim Numbers

                            I had requested to cancell 5 numbers of my family members & convert one number from post paid to Prepaid on 22.08.2008. Till date they have cancelled only one number and they are going on sending monthly bills. When contacted the vodafone store at Borivli, they intimated me to send me a mail to vodafonecare. I send mail twice to that number but nobody is ready to listen or even address my query. I have sent a mail to them that I will not be paying the rentals after 22.02.2008. Still there is no response. I think the punch line of Vodafone should be changed to Happy to Harrass instead of Happy to help

                            vodafone essar Mobile Services Limited — Security Deposit has not returned even after 6 months have passed

                            My post paid cell phone number [protected] had deactivated on 29 th June 2008 in Delhi. (Gurgaon). Now i have left Delhi permentely, but i have not recived the security deposit. Once I have personally gone to Vodafone store in JMD Tower in Gurgaon on 10th October and told all the facts to one of the representative Mr. Gyan. The complaint number is [protected]. But no action taken still date.

                            Vodafone mobile — Return the Deposit

                            Dear Sir/Madam,

                            I work for CGI India and I approached one of the Vodofone delars at 189 Brigade (Brigade Vodafone) and I paid Rs 300 for the Marketing executive who came to my door step and provided the sim 3 weeks back. Once I recieved SIM I waited for 1 week and I didnt get any connection and I was told I will not get the Plan as promised and now I didnt get the cell # and also RS 300 from them...I hope somebody will work on this and help me to get my money back...


                            Regards,
                            Murali.

                            Vodafone — Mobile no. Closed

                            Dear Sir/Madam

                            Our Mobile has been lost today, kindly disconect this following Mobile no - [protected]


                            Thanks

                            Vodafone Essar Mobile Services Ltd — Payment against disconnected no-9811712037

                            To

                            Consumer Court
                            New Delhi
                            India

                            (Sub-Payment against Disconnected No-[protected])

                            Dear Sir/madam,

                            I, Drigesh Duggar Staying at B-5&6/4573, vasant kunj Newdelhi, is getting unwanted calls from Vodafone for Bill Payment of Disconnected No -[protected] (Amount paid for disconneted is Rs.700 on 5th march 09 at 12.22 pm and Application no is SR[protected].

                            I have visted the Vodafone store at South Extention for Disconnection of [protected] and paid the settlement amount and given written application also for closing of [protected]. Application receipt and Payment details is also with me.Application Receipt no is SR[protected].

                            I have received a bill dated 6th april amount Rs.789/- for Vodafone no [protected].
                            i am getting tortured by there Vodafone executive for payment of disconnected no-[protected].
                            i am Disturb due to this and need Legal action against the company responsible for this.

                            Kindly Lodge formal Compalint against Vodafone Essar Mobile Services Limited.

                            i have all Document with me and submit on demand by court for action against by complaint.

                            Thanks

                            Drigesh duggar
                            [protected]

                            vodafone essar Mobile Services Limited — Getting Call for Payment of Disconnected Mobile No

                            Dear Sir
                            ( Sub- unwanted Calls from Vodafone for Payment of Disconnected No -[protected])

                            Greetings!!!

                            Sir, I, Drigesh Duggar, working with Integrated Hotels & Travels, Bhikhaji, Getting Harras by Vodafone Executive for Payment of Doisconnected no [protected].

                            i have visted Vodafone Store on 05/03/09 at 11.am and paid payment at 12.22 pm for [protected]. and Given request for Closing of the above no.And paid rs.700 for closure settlement as asked by executive there in South extention.

                            i have asked for refund of Security amount and he told me that you will be getting the amount through cheque at billing address.
                            i have conveyed him that my home is now changed and need my cheque at B-122, Somdutt Chamber-1, Bhikhaji cama place, new delhi.

                            But Till date i have not received my refund and i have received there bill of Rs.789 dated 06th april 09. against my close no. they are telling me that my no is not closed and you have to pay the amount and for closing you have to give complaint to vodafone.
                            i have given them Complaint/Closure form no -SR[protected].
                            But till date nothing has happen.

                            I am getting unwanted calls regarding payment and i am disturb due to that.

                            please guide me so that i can lodge legal action as they are not bother about any thing.

                            Please revert on [protected]@gmail.com or [protected]@yahoo.com
                            a simple change of contract but keeping my same number as it is used for business has left me uncontactable, stressed and several hundred pounds out of pocket.
                            I had a 5 year contract with 3 mobile prior to this and never had a problem. I recently went into my local phones for you shop and took out 2 contracts with vodaphone on 2 telephones.
                            1 telephone was for my son on a monthy contract and 1 was for myself. My only stipulation was that I needed my origional phone number to be ported to my new contract.
                            This however was not that simple for your company who spent 3 days muddling up sim cards and contracts, porting the wrong number to the wrong sim and then the wrong sim to the wrong contract etc..etc... wasting more of my time on the telephone.
                            I was then offered £3 compensation to be credited to my account, this was almost the straw that broke the camels back, when I have lost over £600 in business!!!
                            I have been with vodaphone for less than 1 week and am seriously considering returning to 3 mobile.

                            Vodafone Essar Ltd. — Not Able get Service from Vodafone

                            Dear Sir/Madam,

                            This Sachin, Bangalore. I am old user of Vodafone Service, one day I got a IVRS call from Vodafone to activate 299 plan, as per the details, I was activated plan and recharged the same plan, one month I use the service but second month I recharged for the same, they are saying that they cant able to give this service, I dont no, why the such big company is doing like this, atleast as per componsation they should give full talk time if they are not able provide the service, customer care people saying that the IVRS call was wrongly dailled to my no.

                            Requesting to get proper justification from the company.


                            Regards

                            Sachin
                            Hi Sachin,

                            We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bno0Xy and we’d be happy to help.

                            Regards,
                            Vodafone Customer Care.

                            vodafone essar Mobile Services Limited — Interruption in services due to fault of Vodafone

                            Dear Mam/Sir,

                            I am a customer of Vodafone from 14.10.2009. My Vodafone Relationship Number for my mobile number [protected] is 1.26692806 and credit limit is Rs.2500. I have taken a SMS pack of Rs. 199 which provides 20000 free Local and National SMSs. This pack is already activated on my number from 06.05.2010. I have got the advance rental amount for the duration 06.05.2010 to 05.06.2010 in my last bill whose due date is 24.05.2010. I also want to include that I have always paid the bills on time, before or on the due date.

                            On 15.05.2010, I have got a SMS from the Vodafone regarding the reaching the credit limit for my number [protected]. When I talked to the customer complaint cell (198), they said that my unbilled amount has already crossed my credit limit due to my SMS usage and I have to pay some amount for my uninterrupted services. I have also talked to the nodal officer's office on Monday (17.05.2010) but they said there will be no interruption of any kind in your service as the bill will be calculated based on the call charges not on SMS usages charges. But today I have started getting the informational instruction with every outgoing call for payment and don't think my service will continue longer.

                            Following are some of my queries as a customer for which I want the answers:
                            1. I want to know, when I am using a SMS pack, which gives me 20000 free SMSs and whose advance rental is already present in my bill whose due date is yet to come, why I need to pay that amount?
                            2. As the full utilization of Rs 199 SMS pack, the credit limit must be more than Rs. 30000. Then why Vodafone activated the same on my number when my credit limit was only Rs. 2500?
                            3. Who will be responsible for any interruption that may come in my service due to fault of Vodafone?
                            4. Why Vodafone has created such SMS pack for which customer will pay the rental and will never be able to use the same?
                            5. As your customer representatives have no authority to resolve this type of problem, where and how a customer will get the service for which you have promised as a provider specially when its weekend?

                            vodafone essar Mobile Services Limited — BILLING AGAINST CANCELLED CONNECTION

                            Sir,
                            I would like to inform you that I have already cancelled my both numbers ([protected] and [protected]) in July end. The SIM was destroyed in front of vodafone employee at Karol bagh branch near Metro Station. He insist for new SIM and better plan, but I have refused. By that time I have cleared all my dues. Later on I used to get calls regarding non payment of Rs.187 for connection no. [protected] which was duly paid out on 23rd Sept 2010 through cheque no. 017648 drawn on SCB. With the cheque again I request that I have already cancelled my connection and also clear my dues, so please do not disturb me going forward. Letter was attached with the cheque. But still I am getting calls and they are insisting to visit our nearest branch and ask for cancellation, as we don't consider any letter from the customer. As I said both connection was cancelled and SIM destroyed in July end, today again I got two bills of Rs.938.84 and 875.96 without using their services. (SIM [protected]- bill no. [protected]) and (SIM [protected]- bill no.[protected]). By this time I fed up and not able to handle them as they keep on calling and disturbing through out the day...

                            vodafone essar Mobile Services Limited — number closed because my no lost

                            [protected],
                            i am bharat upadhyay..
                            my number lost after 1 month ..
                            i am not pay the bill....
                            talkplan 199 super
                            Please,

                            Not Able to use Vodafone Mobile Connect Services - Comment #1822111 - Image #0

                            VODAFONE ESSAR LIMITED — Mobile Service

                            Hi,

                            My self Gyanendra.

                            I have taken a new number ([protected]) from Vodafone and submitted required ID proof (DL), but after one week out going calls is bared on this number.
                            I have resubmitted again ID proof both DL and rasan card but till date unable to get service.

                            Please help us.

                            Thanks & Regards,
                            Gyanendra
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                              prabhatjy
                              from Pune, Maharashtra
                              Aug 30, 2010
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              Hello,

                              Few months back I have moved from Karnataka to Gujarat and Thats why I requested vodafone to convert my PostPaid connection to Prepaid on 16th July 2010. I received a mail stating that process has been started and they will let me know once it is complete.

                              After few days I received a call from Vodafone and she asked reasons. She started suggesting new plans in Vodafone postpaid, But when I was firm on my decision she said someone will contact me for the migration. Then again I did not receive any call for migration, after this I sent them few reminder mails for which I did not receive any response. when I sent a mail saying that I will complain against them then I received a call from Vodafone and Then same thing they suggested new plans but after sometime when I was firm on my decision Vodafone told me that they will migrate and Let me know.

                              Now It has been more than 1.5 months for whole process and I have not received any update.

                              I have taken a new Vodafone postpaid connection in Gujarat and I want my other connection to be migrated to prepaid. But Vodafone is not co-operating. I have been a Vodafone Postpaid customer for more than 3 Years and I never expected that Vodafone will not co-operate like this.

                              Thanks & Regards,
                              Prabhat Pandey
                              Mo# [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Vodafone — Migrating postpaid connection to prepaid

                              Hi,
                              I have been using vodafone (it was hutch) post paid connection from past seven years. Now I asked vodafone customer care to switch my post paid connection to prepaid connection. They are refusing to do so. I have personally visited vodafone office and also sent an email asking for the same. I got same response saying 'currently this facility is not available' and they have some internal system problem.
                              I do not understand why I should pay the post paid bills as they have some internal issues. I appreciate any help on this to get rid of vodafone post paid connection and get waiver on post paid bills from the date of request I made to convert prepaid connection. And also I am incurring lot of cost in following up on this issue. Is there a way to get this cost back? I am trying to find a good advocate to deal this. If possible please refer a good advocate. I totally frustrated with vodafone service.
                              Thanks
                              Hi Wilson,

                              We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/3goCv and we’d be happy to help.

                              Regards,
                              Vodafone Customer Care.
                              It's possible. Let's collect list of people who wants to do that and try to get petition from consumer court and TRAI to make migration transparent and easy.

                              Please comment at http://dilpu.blogspot.com/2010/03/vodafone-india-postpaid-to-prepaid-plan.html

                              Thanks,
                              Unsatisfied Vodafone user
                              Respected

                              I Want to migrate my voda poatpaid ([protected]) to prepaid. simply i go to kanpur head branch & tell him, they give me complaint no.([protected]) dated 13/8/10. after 1&1/2 month there is no action taken regaurding me. I did not receive any call for migration, after this I sent them few reminder mails for which I did not receive any response. plz take any action my mo - [protected]
                              kamal nigam
                              C-444, gujaini ratanlal nagar kanpur up
                              my other no. is [protected]
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                                TheShashankAgarwal
                                from Mumbai, Maharashtra
                                Aug 29, 2010
                                Resolved
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                                Resolved

                                Address: Mumbai Suburban, Maharashtra

                                I'm registered on the NDNC Directory, and I have not applied for any services to receive updates about properties and products with any individual/ company either.
                                However I am receiving unsolicited marketing messages and calls from various companies/individuals.
                                I Tried registering the complaint with the service provider i.e. Vodafone India via the 111 customer care services.
                                The person over the phone asked me to wait for a long time, even though he knew i was being charged. took all the details, and then asks me to contact the 198 services, which are not functional.
                                Now, when i call the company, they say that 198 services are active. and do not take the complaint.
                                I couldn't visit the vodafone store due to time constraints, but when we have the telephone services to our disposal, why do we need to visit their gallery.
                                Besides this, i even tried putting a mail to the company, to which i have still not got a revert.

                                This here is violation of NDNC and of customer support.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I'm registered on the NDNC Directory, and I have not applied for any services to receive updates about properties and products with any individual/ company either.
                                However I am receiving unsolicited marketing messages and calls from various companies/individuals.
                                I Tried registering the complaint with the service provider i.e. Vodafone India via the customer care service my number is [protected]

                                Vodafone — NDNC Violation

                                I am still receiving the UCC even after registering the number into NDNC registry.

                                I know the above issue is from NDNC organisation.

                                My number is [protected].

                                I want to complaint against the telemarketer as well as NDNC rorganisation. If they have any issues with thier database then the telemarketers should be intimated about the same.

                                The UCC received were from registered telemarketers.


                                Regards,
                                RS
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                                  pinkyp
                                  from Mumbai, Maharashtra
                                  Aug 29, 2010
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Vodafone m-shop is an extremely poor service by Vodafone group.Bought watch thru it. Without asking for any other detail, they first asked to pay the amount using credit card. After paying the amount, it gave a message that 'Their partner will call within 24 hrs to take note of the Shipping address'. Why cant they say before taking the money that transaction will not be fully completed.
                                  Even after 10 days when nobody called, i had to connect to call their partner on my own. They had a silly excuse that file upload between Vodafone and them takes time for them to know the details and hence it is not their fault to have not called so far.
                                  Waiting for delivery of the watch to happen now.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Vodafone Mshop — Fraudulent Service

                                  Around 10 days before i have tried to recharge my prepaid account by using Vodafone Mshop.
                                  I had given all my credit card details by following the voice instruction, i got payment successful message with transaction number but i dint get my mobile recharged..
                                  I had called up the customer care, these people they picked up the phone...asked all the details...
                                  and just one reply "ok sir i will call u after half an hour" i tried calling them upto 3 days but i dint get any solution... everybody i spoke with all are same answer.. i will call u back, i will report the complaint into MSHOP dept. etc etc...

                                  I recharged through MSHOP bcoz i had to make an urgent call but i couldn't.

                                  So be careful about Vodafone MSHOP.
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                                    meettopraveen
                                    from Indore, Madhya Pradesh
                                    Aug 29, 2010
                                    Resolved
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                                    Address: Chandigarh

                                    My Phone no is [protected]
                                    I am really very unhappy with the service of vodafone.
                                    In a week vodafone deduct 70rs from my account by activating different-2 service.
                                    one day i was informed that in your phone MCIis activated and deduct 10 rs for it.
                                    next day i was informed that astro service is activated and 30 rs is deducted. and the next day after 30 rs deducted for music service.
                                    Inspide of Do not disturb service activated.
                                    so really this is not acceptable.
                                    I am plaaning to send the copy of mail to consumer forum.
                                    and when we tried to call customer care no one pick phone in 4-6 min.

                                    Thanks,

                                    Depressed customer of vodafone,
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      rahul.batra
                                      from Kaveripattinam, Tamil Nadu
                                      Aug 28, 2010
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                                      Address: South Delhi, Delhi

                                      I have a vodafone connection of no. "[protected]" since May 2010. I have registered for DND services in May itself. But even then I am receiving adds via messages & phone calls related to stock market, flats and insurance etc.
                                      The other problem I am facing is that the no. "[protected]" i am using is earlier registered with some other customer "SHAMIM MOHAMMAD".I am receiving phone calls related to him regularly from ICICI life insurance, Airtel particularly and others also.
                                      I have already complained to Vodafone but I am still facing the problem.
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                                        aakashchips
                                        from Bengaluru, Karnataka
                                        Aug 28, 2010
                                        Resolved
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                                        Resolved

                                        hey ppl, are you getting response to the numbers that u have asked for>?? are they mailing you any details that u asked them?
                                        plz reply
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Reliance Communication — service use nahi ki phir bhi paise ke liye.

                                        I am sanjeev kashyap, pehowa (Kurukshetra) Haryana and my mobile no. is [protected]. I have not activated any value added services i.e. Mitti ke rang but in my mobile account every month the reliance communication has charge the amount from my account. I have file a companint against this but threre is no any soluation.

                                        Reliance comm. is a fraud company who charges fraudently from people's account. they activated services on their own behalf and chanrged the expences from people.
                                        koi service use nahi ki phir bhi paise kaat liye.
                                        I am abdul khabir, from delhi and my mobile no. is [protected]. I have not activated any value added services i.e. cut the amount from my account(date[protected] evening that time i called customer care they say server down again next day after 3 days they said they dont have any record they cant help me. I have file a companint against this but threre is no any soluation. if with in one week not back my balance i will case consumer court

                                        Reliance comm. is a fraud company who charges fraudently from people's account. they activated services on their own behalf and chanrged the expences from people.
                                        Mene 6th april ko naya vodafone card liya. 7th April ko GPRS activate karke 99 ka recharge mara. 7th april se vodafone gallery ja rahun abhi tak mujhe GPRS access nahi mila hai. wo keh rahe hai GPRS department se problem hai hum kuch nahi kar sakte.humne mail kiya hai. Par aajj tarik 13 mene kaha activate nahi ho raha toh mujhe refund de do woh bhi nahi de rahe.
                                        abhi tak mene LOOP MOBILE, AIRTEL, DOCOMO network use kiya hai. aur uske problem ke liye unke gallery bhi gaya hun. waha customer ko respect dete hai. par VODAFONE gallery me Executive khud customer ko ulata jawab dete hai. Sion gallery do baar gaya dono din waha Zagada ho raha tha me waha maujud tha par galti executive ki thi. Prabhdevi me bhi aisa hi hai. rudely baat karte hai. problem agar 2-3 din me solve nahi hua toh customer chillyenge hi par woh group banake customer ke upar chillate hai. kal mene khud Aurat ke upar chillate hue dekha woh Farhan executive tha. I THINK EXECUTIVE SHOULD BE POLITE! par vodafone ke har ek gallery me zagda hota hai bcz of rudeness.
                                        i had requested for the Mobile portability (From Airtel to Vodafone) and submitted all the require documents on 24/05/2011.

                                        i was told that, it will be converted withing seven days.till date i am using the same service provider (Airtel).
                                        when i went to Rapm Communication near Medical Square area then they ask me to again submit new portability Number.

                                        even staff is not courtious to say sorry for the inconvenience caused and returned documents when i asked them to return the same.

                                        i know if i dont go for the services of Vodafone company will not get any problem since its a well known brand now.

                                        it was my thinking that, as vodafone Communicating about there services they are also providing.
                                        Hi,

                                        I am not agree from your customer care service. I called to customer care for get the knowledge about my last online recharge but he told me that please hold i check and tell you. I hold the call till 10 minutes but i got no response from your telly caller. My contact no is
                                        Sometimes I feel that my phone is getting tapped. Is the company takes care of this or we need to be aware of it? How a normal user will know about this and do a complaint? Do the company has that kind of vigilance system in place?
                                        I am jeetan Kumar Mehta, I am unhappy from Vodafone since 6 month .
                                        meri problem yah hai ki l purchase the Nokia lumia phone in August 2012 and insert the simcard in my phone.nokia lumia ka taraf sa ya kaha gaya tha ki eash Vodafone number([protected]) per three month tak 3G data 2 GB diya jayaga.lakia maina dekha ki ya offer 2month tak Mila aur uska badd nahi Mila.maina jab Nokia care sa Batt kiya to bataya ki sari data ek hi bar activate kar diya jata hai eska bad maina Vodafone care ma call kiya to bataya ki 24 hour ma mil jayaga lakin data to nahi Mila lakin mera call band kar diya.eska badd ma easy karata aur 19-200mb, 4-40mb, data activate karata. Ma kabhi bhi 70 sa kam ka recharge nahi karata tha Kyoki isma full talktime milta tha. Jab bhi ma 19-200mb data activate karata uska badd mera Sara balance Kat kar call (Vodafone care) band kar deta.ya condition maina 4 month tak dekha eska badd maina eash sim ko khol kar samsung(so simple.no any music and internet) ma insert kar diya.aaj jab maina eash sim ko Karib 01:00pm ma maina eash sim ko khol kar phir sa nokia710 ma insert kiya to insert karta hi ek message aaya aur 35 rupees ka balance katt Lia gaya .jab maina Vodafone care sa Batt kia to bataya gaya ki aapka number per internet ki seva activate hai jisma aapki 35 rupees ka balance kam hua hai.aapka number sa internet use kia gaya hai 02:00am(night) ma.jabki yah number night ma mera samsung(so simple)ka set ma laga hua tha.aab aap hi bataiya ki aap kiska batt sahi managa.mera pass aur koi options nahi hai islia- sala maderchod company chalata hai custember ka rupya katt kar sala apni bahan ko bech kar rupaya company ma laga.nahi to sala road per bhikh maang aur apna pett bhar.aur custember ko tang na kar...
                                        We are sorry.but what I do I am a poor student. I gmhave no extra money so I recharge..
                                        Then I think I really close the MNP in reliance prepaid because maina 1month use kia internet aur ya company na mera dil jeet Lia...
                                        Vodafone is running with a new fraud recharge on their website.
                                        It is with an SMS rechage of 35 Rs in Karnataka region.
                                        As per recharge customer shud get 150 SMS for 28 days. But that actually is not true. My money is still deducted for every sms.
                                        upon calling cust care, they said we dnt hv such offer and my calling rates are now changed to 1.2 paisa per sec. What a bull .
                                        Not sure how many people are looted every day like dis.
                                        My no is [protected] Vodafone really cheating for customers. please dont go for Vadafone post paid network. Actually had vadafone network past 1 Year and bill was i cant imagine also then to i was made the complete pending amount. then i change the network vadafone to idea, so even still they are sending the bills, and Disconnect idea net work. If i talk to manager is blackmailing me i forget his name.
                                        Hi,

                                        I have request so many time to change credit limit 2000 to 3000 however no response received.
                                        I have join vodafone before three year.


                                        I am really not satisfy with your service. There are no customer value.


                                        Please contact me on my alternate.


                                        [protected]


                                        Regards,
                                        Umesh Kr.
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