Vodafone India Complaints & Reviews

I've recharge for Rs. 85/- before recharging I call in customer care and they said that this facility of this voucher is give me i.e. Rs. 75 talk time and free 10 minutes for 7 days and when I called after recharge first time they said you have wrongly recharge so you don't get any talk time then they totally off their line. Then I call another connection that time they said 'please wait 24 hours you get your balance but they...

Iam a vodafone customer ([protected]) for more than 3+years, I have submitted my address & ID proof already to vodafone. But a day before I got an sms to submit the address & id proof to vodafone or else it lead to disconnection.

Immediately from the next day evening my incoming number is not displayed it shows as Unknown Caller. When I contacted the customer care they say that I have to submit the address & id...

Hi,
I just changed my caller tune on 15th of September. No. [protected]. That's when i realised that before every call, there's an IVR 'iss caller tune ko cop karne ke liyea star dabayea. rs. 30 per month'. This takes up 5-6 seconds of time. By whihc time i usually pick up the call. so in the end, nobody actualy hears my caller tune (whihc i pay rs. 30 per month, and rs. 15 for that song). then why am i paying for...

I am user of Vodafone since 5years, I was happy to be with them. since 1year i am not getting network (not even single bar) at my residence which is my billing address at bhandup (w) Mumbai . they are not able to re-establish their tower or network in spite of several promises by them. i requested them many times to allow me to use other service providers network or any special discount for using other service providers connection.
br...

Sir,

I am Harshil Fadia. I have Postpaid Mobile Connection of Vodafone. My number is [protected] (for reference). I have activated SMS pack but they are not allowing user to check what is balance of that SMS, which is very much feasible, possible and necessary facility to be provided as they and all MSPs provides. May I please ask for your help to see to this issue, because all customer use to ignore this and SMS charged are...

An year back I bought an Vodafon prepaid card with complete documentation, before activation of this card I received an verification call as well. I was using this number without any problem. But recently I lost my mobile so I went to Vodafon shop to block my card and they told me that this card cannot be blocked because this card is on the name of some lady from Rangareddy district. Above all the executive says "dont worry about blocking...

HI,
Myself Bidesh Mondal have a customer of vodafone, My mobile number [protected]. I have send a message "start dnd" to 1909 on 17/09/2010,After that I received a message
and service registration number is [protected].

But After 10 minute I have received a message my requested caller tune activation has been received,and also R.S 30 has been deduction from my balance.Why vodafone activated my caller...

Respected sir,
I m neeraj balana having vodafone number [protected]. From last two month i m listening voice for submission of document while calling. On 13th sep of 2010 i had submitted document at vodafone mini store nearby shadipur metro station aroun 5:00 p.m. He commited me that document would be sent to prepaid cell on tuesday and it would be updated with in 72 hour and i would get a message regarding...

dear sir!
i have a vodafone mobile connect USB stick for using an internet surfing and downloading.
i get started it before just 25 days. i already given a full annual payment as per the detail bill of rs.6999/= + tax as per the bill.
my complaints is from when i started using that USB stick for internet surfing i m facing a dam serious probalame its get disconnected in every 15 min. and after that its take 15 min.to...

Ms Kalpana,

As discussed yesterday, I reiterated to you that the earlier supervisor on 09th September, 2010 assured me that my credit card will be credited back in 7 working days, however, in your appended correspondence, you are mentioning 4 more working days.

I am seriously not clear on what Vodafone is up to. There is no consensus or coordination between the two executives of the same organization. Also,...

Hi Sir/Madam
This is Sanjit, my cell No. is [protected]. On Thursday 12.15 a.m. I have activated Rs-4 GPRS pack 40 Mb free for one day, at 11 pm Thursday I see my core a/c Minus 104.42. I had 50+ balance in a/c. It means 154+ balance has been deducted from my core a/c.

Now my question is how balance goes minus though I didn’t surf 40Mb . I am using Nokia 6300 Handset before activating Rs-4 GPRS pack I delete...

sir, i am getting abusive messages and threat messages from the mobile no. [protected]. sir i want to know the owner of the mobile no. and not full address but name of village and block...

I AM VIJAYAVEL . C
NO : 1 VELLALAR STREET
MANALMEDU (PO)
MAYILADUTHURAI (TK)
MY MOBILE NO: [protected]


I AM USING VODAFONE NETWORK, I WANT ACTIVATE GPRS FESILITY I MADE LOT REQUEST TO THIS MOBILE OPARATOR ,BUT NO RESPONSE...

I had asked for an activation of a sms plan of 149 from current billing cycle i.e. from 05/09/2010 and to cancel the old plan of 35.My mobile no is [protected].Inspite of getting repeated assurance from the vodafone customer service thrice ,the plan is still not activated and the old 35 sms plan was scrapped.I am unnecessary being charged a lot for the sms this month.This is really frustrating having come to know about it....

Sir,
I had vodafone postpaid connection no.[protected].Bt due to some basic problems i had to close my postpaid a/c.The last bill was Rs.1010.83(with late fine Rs.100) due date 27.03.2010.As I was out of my home I couldn't pay the amount by going to vodafone store.As they too come to collect the amount at doorstep.But they didn't came nor notified me any reminders about my bill.To my surprise on 15.09.2010 they sent two officials...

The prepaid connection was taken from palakkad Retailer and the connection was activated within 48 hours.

The problem is, instead of giving the connection in My name (SASIKUMAR.TK (no [protected])) as per proofs provided, they had given in another person's name.

Both the retailer and the Vaodaphone Palakkad branch office(kottamaidanam) staff are blaming each other for this and asking me to provide another...

i have taken a vodafone pre-paid connection from one of the vodafone shop in mumbai. At the time of taking the connection, i have submitted all required document. After 5 days the deactivated the services bu saying that document not received. Again i have given all the documents to your vodafone shop for 2nd time. From day before yesterday again you have disconnected the the service. I have given a call to your help li e no to know why it...

my phone njumber is[protected]. on 11 september 2010 i recharged my phone with rs 96 under the scheme of 1 month internet usage. the activation time for scheme is 24 hours and for that vodafone sends settings for the activation. i did my recharge 10:56 am on 11th september but didnt receive the settings on that day. i called customer care next day and they told me the procedure to have the settings that is to send WWW to 52586 then send...

there is no balance in my phone and i havent sent any mms to anyone , but still all my phone list contact are getting mms from my number with msgs.
you have mms from this number.logon to http://125.21.241.88/mms/ with login[protected] and password criho to see your mms.sms to 543210 with mms in.

God how can this kind of sms go when there is no balance in my acocunt .'

I think this is promotional...

All the relevant documents while taking connection was submitted. it is not understood how the Vodafone company is asking again and again to submit the same documents with photo. First the service is poor and now harrasing the customer. My no. is [protected]. Please clarify. In the mean time my out call was suspended. i am not interested to submit the same documents again. Vodafone should make necesary arangement to remburse the expenses...