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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 1241

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R
rajareddy
from Kakinada, Andhra Pradesh
Sep 28, 2010
Resolved
Report
Copy
Resolved

Address: Andhra Pradesh

dear sir,
i am geting wrong call from these numbers [protected],[protected] please send the address of these numbers as soon as possible tomy mail
Aug 13, 2020
Complaint marked as Resolved 
I am getting many calls from from Vodafone customer care for verifying Someone named " Paul Pratap ", where as he given my mobile number for reference. But I told the same thing as I am unaware about that person. But again & again the calls are coming. Just now I received the call from Phone No: [protected] ( 03 Dec 2008 @ 2.35 P.M.).

So, Please rectify this unwanted call from customer care.

With regards,

Vinod Kumar B
[protected]
sir,
I AM RAJENDER HAVING VODAFONE NUMBER [protected] YESTERDAY I RECEIVED A CALL FROM A LADY STSTING THAT I HAD CALLED HER AND ABUSED HER BUT I DIDNT CALLED HER BUT SHE IS SAYING THAT I HAD CALLED HER BUT I DIDNT CALLED HER. HER NUMBER IS [protected] SO PLESE SEND ME MY CALL DETAILS OF THIS DATE[protected] SO I CAN PLACE A COMPLAINT ON HER SO KINDLY ACCEPT MY REQUEST AND SEND ME THE DETAILS AND TAKE SOME ACTION
I am getting wrong calls from the below mentioned phone number of the vodafone service.
Plz send me the deatils of the number and address as soon as possible.

thanking you
Dear Concern,

This is regarding I have received wrong call from below mentioned no.
# [protected] on 6th Dec'10 time 9.47am to my mobile (#[protected]) he scolleding me and using some abusing words so please im requesting to service provider (Vodaphone) to instruct to there customer regarding this issue other else i will be approach leagally on particular customer and i will be going compliant on # [protected] for leagal action so please service provider instruct strickly next onwards if same issue repeated then i will going legal action boath you and your customer
need confirmation asap.
Pls help in getting the wrong calls to mobile no. 9565XXXXXX. by no. [protected],[protected],[protected].
Dear Sir/Madam,

I am getting wrong calls from this number [protected]. Please update the details (Name & Address).
My Mail id: [protected]@yahoo.co.in & Cell No: [protected]
Dear Sir/Madam,

I am getting wrong calls (wrong words) from this number [protected]. Please take action or tel me that person Name & Address
my number is [protected]

My Mail id: [protected]@yahoo.co.in

Please take actions.......
My mobile is [protected].
iam receiving Blank calls Since few days from [protected].Please give me this Number details.
[protected]

I want the detail and address of the above vodafone no. plzz mail me fast.
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    S
    sourabhT
    from Mumbai, Maharashtra
    Sep 28, 2010
    Resolved
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    Copy
    Resolved

    Address: Maharashtra

    NETWORK PROBLEM
    Mobile No. : [protected]

    I Sourbh Tripathi Subsciber of your mobile service for many years would like to bring to your notice regarding poor network and call drop issue faced at my residence, 1508, Vinca, Nahar Amrit Shakti, Off Chandivali Farm Road, Andheri (E), Mumbai - 400 072.
    We are facing lot of network problem. So it is my request you to do something to solve the problem.

    Best Regards
    Aug 13, 2020
    Complaint marked as Resolved 

    Vodafone — Network, Call drop

    Hi, In last 5 years, this is the first time i started using vodafone and have been facing numerous problems.

    1. First of all, there is a problem of call drop and it happens almost every time i make calls.

    2. The network in the local trains in Mumbai is pathetic, to which company said that since the network changes evertime due to different locations, the network is bad. But i still dont understand that does this mean that i cant make calls when i am travelling in local trains in Mumbai.

    3. I have already got my sim replaced once due to some connectivity problems, but it seems that the Company doesnt check the new sim provided since the problem is still persisting.

    I am hopeful that i willl get some reply.

    Thanks and regards,
    Dilip Agarwal
    [protected]

    Vodafone — network drop

    Have been complaining to the customercare for network drop since march 2010. Atleast 5-6 times have been told that it is being worked on and yet no improvement in the network coverage.

    Vodafone — Network & Call Drop

    HI,

    MY Vodafone network has gone bizarre since they have launched 3G services, Every where in mumbai & also at my residence i face call drop issues & fluctuating network,
    I was ported out from Tata Docomo to vodafone for network issues, However that hasn't solved my purpose,

    Can some body tell me by when we can expect a proper 2.5G services as for us proper 3G services are like dream...........

    My Mobile number - [protected] & [protected]
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      S
      shaily naiyar
      Sep 27, 2010
      Resolved
      Report
      Copy
      Resolved

      Address: Patna, Bihar

      Dear Sir,
      I have received an offer letter from VODAFONE UK .HR.DR.RICHARD EASTON.(HR MANAGER).VODAFONE GROUP PLC.Vodafone House The Connection.Newbury , Berkshire , RG14 2FN , UK.
      I just want to confirm whether it is true or not.Following is the copy of the document .
      Kindly guide..
      Aug 13, 2020
      Complaint marked as Resolved 
      Greetings: From VODAFONE.

      CONGRATULATIONS!!!
      This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

      The mode of selection was based on the following;

      1. CV and qualification
      2. Mode in which your data is being presented on the employment data sheet.
      3. Work experiences.

      We employ staff based on four core values namely;
      Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.
      Also we ensure that all our staff especially our International employees are comfortable.

      Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval. Your Job Offer Summary is as follows;

      CONTRACT DURATION: 60 MONTHS CONTRACT TERM.
      JOB DESIGNATION: NETWORK MANAGER
      START-UPDATE: 4TH OCTOBER, 2010.
      LEAVE PERIOD: TWICE EVERY 12 MONTHS
      JOB REF: 007/01420VF/UKPF/P4-DN
      JOB CODE AP/S2653
      JOB LOCATION: BERKSHIRE, UNITED KINGDOM

      NOTE: You are to report your duty to Human Resource Manager. (DR.RICHARD EASTON)


      SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,

      This agreement is made today between VODAFONE of the 1st party and you as a 2nd party.
      For good consideration, VODAFONE employs the Employee on the following terms and conditions.

      ARTICLE 1: CONTRACT PERIOD

      The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the Company.

      ARTICLE 2: SALARY

      VODAFONE shall pay Employee on satisfactory performance of the services the sum of (£8,000) Eight Thousand GBP Basic (Tax inclusive) MONTHLY. i.e. after Tax monthly, equivalent depending on employee's home country.
      The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant travelling papers through the assistance of the company's legal adviser on Immigration Matters..
      Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)

      ARTICLE 3: Duties and Position.

      VODAFONE hires the Employee in the capacity of Employee's duties this may be reasonably modified at VODAFONE discretion from time to time.

      ARTICLE 4: Employee to Devote Full Time to VODAFONE.

      The Employee will devote full time, attention, and energies to the business of the Telecom industry, and, during this employment, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.

      ARTICLE 5: Confidentiality of Proprietary Information.

      Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the company may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.

      ARTICLE 6: Disability.

      In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the company may terminate the Employee's employment, and the VODAFONE obligations under this agreement will cease on that date.

      ARTICLE 7: Termination of Agreement.

      Without cause VODAFONE may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VODAFONE will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Not withstanding anything to the contrary contained in this agreement,


      ARTICLE 8: Death Benefit.

      Should Employee die during the term of employment, VODAFONE shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.

      ARTICLE 9: OTHER BENEFITS

      . Free medical care in United Kingdom for you and your family for contract duration.
      . Excellent educational assistance benefits with family status contracts.
      . Complete meals also for you and your family as deemed
      . Appropriate.
      . Life insurance Policy.
      Maximum and efficient security both in work place and housing.

      ARTICLE 10: Effect of Prior Agreements.

      This Agreement supersedes any prior agreement between the VODAFONE or any predecessor of the VODAFONE and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.

      ARTICLE 11: Settlement by Arbitration.

      Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.

      ARTICLE 12: Severability.

      If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VODAFONE (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.

      VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE BRITISH IMMIGRATIONS.

      . The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the British Immigration Service for their review and verification.
      Kindly note the following Points:

      1. PROCESSING O[censored].K WORK PERMIT VISA

      Job applicants must contact BARTON CHAMBERS SOLICITORS on Immigration Matters to request the requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VODAFONE will not hesitate to revoke these opportunities as there are lots of Job applicants interested in this opportunity.

      BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.

      Contact Us

      Barton Chambers Solicitors
      Barton Chambers
      11, Tottington Road
      Bolton
      United Kingdom
      BL2 4BN
      TEL: +44 -[protected], +44-[protected].
      LANDLINE: +44- [protected]
      FAX: +44 -[protected]
      Website: http://www.Barton-chambers.com
      E-mail:[protected]@live.co.uk
      Visit the URL for More Information about Their Law Firm.

      2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.

      Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any request for re-schedule or extension of joining date can be granted. Applicants must note that we will never grant such requests unless all Visa formalities MUST have been met.



      Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British Immigration Service for the booking and purchase of their flight from London city.

      Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees VODAFONE of applicant's seriousness and commitment to work for us.

      3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE
      It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the Company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.

      Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom.

      Making an application with the BARTON CHAMBERS guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they have all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.

      This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.

      4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES


      Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that we shoulder such costs as such requests will certainly be turned down.


      This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VODAFONE shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court.


      For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.


      5.REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES
      All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.

      6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING


      All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.


      However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.

      7. ORIENTATION/ TRAINING PROGRAMME
      There will be a mandatory Orientation/ Training Program on 5TH OCTOBER, 2010.

      Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.

      During the Orientation/ Training Program, newly employed staff of VODAFONE will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.

      Additionally, newly employed staff of VODAFONE will be made familiar with the Working environment, Staff and key executives of VODAFONE.

      We are glad today because you have taken the very important step in your career;
      we congratulate you and look forward to meeting you soon!



      Kind Regards,

      DR. RICHARD EASTON,

      Human Resource Manager,
      Vodafone Group Plc
      Vodafone House
      The Connection
      Newbury
      Berkshire
      RG14 2FN, United Kingdom.
      Phone: [protected]
      +[protected]
      Fax: +[protected]
      E-mail: [protected]@vodafone-uk.co.cc
      pls chk this link for Fake or True http://scamomatic.com/result.htm
      I HAVE RECEIVED A SAME TYPE OF EMAIL LIKE THE BELOW ONE. THERE IS NO SUCH SERVICE LIKE THE BATTOM CHANBERS. PLZ CONFIRM HOW IT IS TRUE TO CONTACT FOR VODOFONE UK


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      From: "renganthan"<[protected]@rediffmail.com> | Add to Address book |This is spam
      To: <[protected]@yahoo.co.in>, <[protected]@yahoo.co.in>
      Subject:
      Fw: THIS IS AN AFFIRMATION THAT YOU HAVE EMERGED SUCCESSFUL AND HAVE BEEN APPOINTED
      FOR A JOB IN VODAFONE UK.
      Date: Sun, 14 Nov 2010 21:59:54 IST
      Go to Attachment(s) Download all attachments
      Note: To help protect your privacy, images from this message have been blocked.View images | What is this?
      received an offer from vodafone UK. pz check their offer details and
      suggest me
      narasimhan
      Note: Forwarded message attached
      -- Original Message --
      From: VODAFONE UK [protected]@vodafonemobileuk.co.cc
      To: [protected]@rediffmail.com
      Subject: THIS IS AN AFFIRMATION THAT YOU HAVE EMERGED SUCCESSFUL AND HAVE
      BEEN APPOINTED FOR A JOB IN VODAFONE UK.
      S.RENGANATHAN
      VIKHYAADH ZONE
      BUSINESS ASSOCIATE - SIFY TECHNOLOGIES LTD
      NO.1/285A, VELACHERY MAIN ROAD
      MEDAVAKKAM
      CONTACT No: [protected]
      ATTENTION: S.RENGANATHAN NARASIMHAN,
      Greetings: From VODAFONE UK.
      CONGRATULATIONS!!!
      This is an affirmation that you have emerged Successful and being appointed for the position stated in your
      appointment document.
      The mode of selection was based on the following;
      1. CV and qualification
      2. Mode in which your data is being presented on the employment data sheet.
      3. Work experiences.
      We employ staff based on four core values namely;
      Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core
      values.
      Also we ensure that all our staff especially our International employees are comfortable.
      Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your
      perusal and approval. Your Job Offer Summary is as follows;
      CONTRACT DURATION: 60 MONTHS CONTRACT TERM.
      JOB DESIGNATION: TELECOM ENGINEER
      START-UPDATE: 14TH DECEMBER, 2010.
      LEAVE PERIOD: TWICE EVERY 12 MONTHS
      JOB REF: 007/01420VF/UKPF/P4-DN
      JOB CODE AP/S2653
      JOB LOCATION: LONDON, UNITED KINGDOM
      NOTE: You are to report your duty to Human Resource Manager. (DR.RICHARD EASTON)
      SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,
      Welcome to Rediffmail: Page 1 of 4
      http://f1mail.rediff.com/prism/readmail?file_name=[protected].S.724919.26345.f4m... 11/15/2010
      This agreement is made today between VODAFONE of the 1st party and you as a 2nd party.
      For good consideration, VODAFONE employs the Employee on the following terms and conditions.
      ARTICLE 1: CONTRACT PERIOD
      The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive
      months; 5 years and could be renewed based on employee's satisfactory services to the Company.
      ARTICLE 2: SALARY
      VODAFONE shall pay Employee on satisfactory performance of the services the sum of (ı8, 000) Eight
      Thousand GBP Basic (Tax inclusive) MONTHLY. i.e. after Tax monthly, equivalent depending on employee's
      home country.
      The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of
      relocation or early termination of leases, storage charges; procurement of travel documents.
      Reimbursements shall be made before employees embark on journey not later than Five (5) working days
      after submission of employee's expense report and receipts, this after the acquisition of relevant traveling
      papers through the assistance of the company's legal adviser on Immigration Matters..
      Employer shall also take care of employees' air ticket including that of employees' family only on employees'
      early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE
      ALLOWED)
      ARTICLE 3: Duties and Position.
      VODAFONE hires the Employee in the capacity of Employee's duties this may be reasonably modified at
      VODAFONE discretion from time to time.
      ARTICLE 4: Employee to Devote Full Time to VODAFONE.
      The Employee will devote full time, attention, and energies to the business of the Telecom industry, and,
      during this employment, will not engage in any other business activity, regardless of whether such activity is
      pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal
      investments in any other businesses provided those investments do not require active involvement in the
      operation of said companies.
      ARTICLE 5: Confidentiality of Proprietary Information.
      Employee agrees, during or after the term of this employment, not to reveal confidential information from
      rendering any services to any entity to whom said information has been or is threatened to be disclosed, the
      right to secure an injunction is not exclusive, and the company may pursue any other remedies it has against
      the Employee for a breach or threatened breach of this condition, including the recovery of damages from the
      Employee.
      ARTICLE 6: Disability.
      In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more
      than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be
      reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous
      period of over 2 months, the company may terminate the Employee's employment, and the VODAFONE
      obligations under this agreement will cease on that date.
      ARTICLE 7: Termination of Agreement.
      Without cause VODAFONE may terminate this agreement at any time upon 6 days' written notice to the
      Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to
      the date of termination. In addition, VODAFONE will pay the Employee on the date of the termination a
      severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee
      may terminate employment upon 6 days' written notice to the Employer. Employee may be required to
      perform his or her duties and will be paid the regular salary to date of termination but shall not receive
      severance allowance. Not withstanding anything to the contrary contained in this agreement,
      ARTICLE 8: Death Benefit.
      Should Employee die during the term of employment, VODAFONE shall pay to Employee's Next of
      kin/Family any compensation due through the end of the two months in which death occurred.
      ARTICLE 9: OTHER BENEFITS
      . Free medical care in United Kingdom for you and your family for contract duration.
      . Excellent educational assistance benefits with family status contracts.
      . Complete meals also for you and your family as deemed
      . Appropriate.
      . Life insurance Policy.
      Maximum and efficient security both in work place and housing.
      ARTICLE 10: Effect of Prior Agreements.
      This Agreement supersedes any prior agreement between the VODAFONE or any predecessor of the
      VODAFONE and the Employee, except that this agreement shall not affect or operate to reduce any benefit
      or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this
      agreement.
      ARTICLE 11: Settlement by Arbitration.
      Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by
      arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the
      Welcome to Rediffmail: Page 2 of 4
      http://f1mail.rediff.com/prism/readmail?file_name=[protected].S.724919.26345.f4m... 11/15/2010
      award rendered may be entered in any court with jurisdiction.
      ARTICLE 12: Severability.
      If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall
      remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by
      law any prior agreement between the VODAFONE (and any predecessor thereof) and the Employee shall
      be deemed reinstated as if this agreement had not been executed.
      VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE BRITISH IMMIGRATIONS.
      . The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the
      British Immigration Service for their review and verification.
      Kindly note the following Points:
      1. PROCESSING O[censored].K WORK PERMIT VISA
      Job applicants must contact BARTON CHAMBERS SOLICITORS on Immigration Matters to request the
      requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that
      will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be
      detrimental and VODAFONE will not hesitate to revoke these opportunities as there are lots of Job applicants
      interested in this opportunity.
      BELOW ARE THE CONTACT DETAILS OF THE COMPANYıS LEGAL ADVISER.
      Contact
      Barton Chambers Solicitors
      Barton Chambers
      11, Tottington Road
      Bolton
      United Kingdom
      BL2 4BN
      TEL: +44 -[protected], +44-[protected].
      LANDLINE: +44- [protected]
      FAX: +44 -[protected]
      Website: http://www.Bartonchambers.com
      E-mail:[protected]@live.co.uk
      Visit the URL for More Information about Their Law Firm.
      2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.
      Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any
      request for re-schedule or extension of joining date can be granted. Applicants must note that we will never
      grant such requests unless all Visa formalities MUST have been met.
      Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British
      Immigration Service for the booking and purchase of their flight from London city.
      Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees
      VODAFONE of applicant's seriousness and commitment to work for us.
      3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE
      It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various
      locations and when they make applications, their Visas are usually denied especially Job applicants from
      Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to
      re-apply or make a second application and during this time, the Company will not be patient or wait for such
      an applicant, we usually revoke their offers immediately and recruit some other applicants.
      Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated
      with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you
      with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages
      that will be required for your legal entry into the United Kingdom.
      Making an application with the BARTON CHAMBERS guarantees your Visa approval and in a lesser time as
      compared with applications made directly to the U.K Embassies. Once they have all your necessary papers
      processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an
      applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.
      This is the easiest process for International employees to meet up with Migration Formalities and join us as
      soon as possible.
      4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES
      Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the
      purpose of reimbursement. For no reason should Job applicants request that we shoulder such costs as such
      requests will certainly be turned down.
      This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle
      East where VODAFONE shouldered all their Immigration expenses, paid them their Upfront Salaries and till
      this time, None of these applicants showed up. The contact numbers and emails they submitted are out of
      use at this time, we are currently battling this case with their various embassies in London and the case is on
      hearing at the London City Crown Court.
      Welcome to Rediffmail: Page 3 of 4
      http://f1mail.rediff.com/prism/readmail?file_name=[protected].S.724919.26345.f4m... 11/15/2010
      For this reason, the Management Board revised her International Recruitment Policies which entails that all
      Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and
      will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity
      immediately.
      5.REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES
      All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all
      Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to
      complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to
      transfer funds to any Bank Account designated by such an applicant.
      6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING
      All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival
      to London for the Orientation/ Training Program.
      However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.
      7. ORIENTATION/ TRAINING PROGRAM
      There will be a mandatory Orientation/ Training Program on 17TH DECEMBER, 2010.
      Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before
      this date to ensure that they meet up with time.
      During the Orientation/ Training Program, newly employed staff of VODAFONE will be enlightened on the Work
      out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this
      period.
      Additionally, newly employed staff of VODAFONE will be made familiar with the Working environment, Staff and
      key executives of VODAFONE.
      We are glad today because you have taken the very important step in your career;
      we congratulate you and look forward to meeting you soon!
      Kind Regards,
      DR. RICHARD EASTON,
      Human Resource Manager,
      Vodafone Group Plc
      Vodafone House
      The Connection
      Newbury
      Berkshire
      RG14 2FN, United Kingdom.
      Phone: [protected]
      +[protected]
      Fax: +[protected]
      E-mail: [protected]@vodafonemobileuk.co.cc
      VODAFONE PROPERTY.pdf
      (Size 484.21 KB)
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      Copyright © 2010 Rediff.com India Limited. All rights reserved.
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      Welcome to Rediffmail: Page 4 of 4
      http://f1mail.rediff.com/prism/readmail?file_name=[protected].S.724919.26345.f4m... 11/15/2010
      my name Is Anil Yadav
      Mob no.[protected]
      yesterday In My phone has a problem, that no network acces.
      so check it and we do all prosses to begain my phone but i am not succesfull so plz check it and write my complaint and urgently
      solve my problem.

      thanks and rg
      anil yadav
      Add. Govindpuree(Raneepur more) haridwar (U.K.)
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        S
        sehgal.preet
        from Delhi, Delhi
        Sep 27, 2010
        Resolved
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        Address: West Delhi, Delhi

        I had applied for Additional Mobile connections under a scheme launched by the company at DElhi Transport Corp. and had paid advance Rs.1110/- to their repres. Mr. Nitin, for 2 Connections. Since over a month I am Making Regular Calls to Mr. NItin/ Mr.Dharminder Kumar, Team Leader for Dealing on Corporate Bookings For D.T.C. I.P. Estate, New Delhi, and above all Mr. Neil Jacob, Regional Manager. All are just harrasing and just passing time without honouring their words for activation/ Refund . Pl. help me in Getting my refund. If there is any additional form to put my complaint, pl. let me know.

        Navneet Sehgal. email address. sehgal.navneet.[protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          bipin jha
          from Mumbai, Maharashtra
          Sep 27, 2010
          Resolved
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          Address: Mumbai Suburban, Maharashtra

          My (Cell No. [protected]) caller line identification have been deacitivated. I had submitted all the required documents at the time of going for Vodafone services and also submitted the documents some three months back. It seems Vodafone is not keeping the records in proper way and passing the onus to customer. When I have submitted the documents twice, why I need to again give the documents? At the Vodafone stores, they are not giving receipt of the documents.



          Vodofone being responsible organization should avoid this.Vodafone should remember that it is not monopoly market. If it continues to harrass the customer, customer will switch over to other services. We have not seen any govt. notification in this regard which the Vodafone claims.
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            rajendran.pts
            from Jammu, Jammu and Kashmir
            Sep 27, 2010
            Resolved
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            Address: Bangalore, Karnataka

            Hai sir/ Madam


            This is my Moblie Number [protected],
            [protected]today) Morning 10.55am I sent a one national SMS...But contionuesly Going charges for 6 times 1.50paise ...that time i had 10 rupees after sent the sms my balance 1 rupees.....i dont know why its going, please check and imform me, this is my email address rajendarn.[protected]@gmail.com


            Regards,

            T.Rajendran
            Dec 3, 2016
            Complaint marked as Resolved 
            Verified Support
            Jan 27, 2012
            Vodafone India Customer Care's response
            Hello John,

            Thanks for writing to us. Please share the details of your concern(phone no., time of call/sms, content, etc) so that we may assist you better. Kindly write to us at vodafonecare.[protected]@vodafone.com Happy to help!

            Kind Regards,
            Vodafone Customer Care, Chennai
            my sms service not working properly.........however please introduce 1p sms again..........
            my mob no is [protected].mine is a manipal offer which my friend gifted.i have a offer of 100 free sms per day.but now from 15-04-08 onwards its charging me 50 ps per sms.please do check with it.
            Sir,
            I have been receiving unwanted sms about different offers from [protected] everyday which clutter my inbox. I'm fed up of deleting them everyday. I request you to look into my problem at the earliest. Else i would change my sim card.
            Thanking you,
            Bharathi([protected])
            i've been using hutch for the past 2yrs. messages sending by u creates a lot of problem. especially callertune, push msg like this
            are causing unnecessary debits in our a/c. only whichs very important can be sent. unwanted msgs mentioned above should be compusorly debarred. like that ur dedectiong daily rs.1/- daily on prepaid cards and the call charges are varieng . these should be considered and implement accordingly.we expect ur valuble customer care
            pandit

            Vodafone — sms

            sir,
            i want to unpack my cricket sms which i have activated
            from last 6 months my mobile number is [protected]
            my vodafone help dask very bad service
            sms
            kindly send me the details of my sms recived and sent on phone no [protected] from april to june on my email id. and comunicate me on my email in future also.
            Thanks
            Dr. anu
            I belong to jalandhar...vodaphone coustmer care is tooo bad...its always not connected...actually i cant take the msg pack service...but when m msg reaches to 20 near about...its cut m 10 rupess and convert it into the msg pack 100...i dont need that facility...please give me number so that i can contect to ur vodaphone coustmer care service...
            sir,
            i have received a sms from TA-DEMO that my mobile-number ([protected]) was selected for drawn "batch"
            please explain me
            sir
            i have recived your followingmessage in 2722010 "your mobile number has been awarded 250,000GBP in the 2010 shell INT'L.TO CLAIM YOUR PRIZE,CONTACT US".SO I M NOT CONFIRM ,IT IS IRUE OR NOT.PLEASE TELL ME IN DETAIL. MY NO. IS [protected].
            THANKYOU.
            respected sir
            we are not able to sms from our mobile
            we try to send a message we get an message (sending failed)
            we request u to solve the problem immediately
            our simcard company is vodafones
            our mobile number :[protected]
            Dear Sir,
            I have an instument of china mobile 'MBO LXD W715".
            first time i have sent many sms with the same instrument to many cellphone no. but at present i can't. I recieve a massage ' Massage send failed" from the network whenever i send sms to any cellphone no.
            So, please look into the matter and set the sms setting for the above said instrument.

            Thanking you.
            Mr. Durgesh Ramnarayan Kohali.
            Mob.NO. [protected].
            I am a vodafone customer now for more than three years. The sms pack of Rs80 is a great offer but there is no process to check the sms balance or the validity of the recharge. Thus its quite hard to keep track that when the recharge was made last month and as a result when it expires suddenly a lot of money is deducted from the main balance as sms costs become Re1. I would request the vodafone authorities to do something about this problem and come up with a solution.
            in my vodafone recharged for sms bundle service but last few days this service did not working with one airtel no. ( i send lot of sms for this air tel no. but not delivered.i try another vodafone no to air tel no that sms is delivered. so please give correct explanation that problem
            Hi All,

            Please stop sending continuous quiz sms to my cell number [protected], as this is eating my battery consumption. I registered for DND but still this is continuing.
            Please take this complaint with high priority or else i will change the service provider.
            Whenever I go out of Mumbai, I get sms from Channel 50. This is in every 50 seconds and it it irritating. If I do not delete the sms my mobile stopped working. A number of times I complained to vodafon, but no use.
            Dear sir,
            i am Chennai vodafone customer my mobile no is [protected], i activated DND 0 but still now i received SMS . many time i complained customer care but no response pls action
            DEAR SIR,
            MY VODAFONE NO. VERY 2 DAYS MESSAGE SENDING FAIL . I COMPLAINT MANY TIME TO CARE...
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              B
              betraying
              from Delhi, Delhi
              Sep 26, 2010
              Resolved
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              Resolved

              Address: Faridabad, Haryana

              vodafone has the worst & poorest service I have evr seen...earlier wen I took the connection ,they activated certain service from their end indeed, and they did apologise.I was calling their customer service numerous times but evryone used to hang up the call....i belive there is no action taken against the agent who hung up the call deliberately....n den i registered a complaint online as am doing ryt now....then a person from vodafone called me named Puneet and he deactivated that service from his end and apologised...
              n told me my money would be refunded in ma next bill....but its been 2 months since then n reimbursement is being done as yet.....dis is d poorest service and it will be more and more poorer coz of their service......dese people just wan to sell their connection and then forget that a normal person takes the connection as an add on to the luxury but dese peple makes the lyf of a luxurios person to be hell.....kindly dont penalised people for taking your connection....indeed u shud shutter down o[censored]r company.......u people goes for a big blunder.......dont move on just wid wat happening in ur arena but give it an endeavour to change ur service system.....i[censored] want to socialize ur network.....just rendering adds on the television doesnt go for any big damn things.....anyone can do it as it involves a lot of money and anyone who is deceiving others can go for it without a scanty of thought.

              Chetna
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              sir, I am your old customer. I'm using your mobile since when your company start, name was essar.since then never complained but suddenly what happen. we have two mobile display vanish.I have been show to mobile company it is fould from vodafone.so please thank you
              [protected] - [protected]
              my mobile no. is [protected][protected] both display vanish so please make good.thank you
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                Sneha Gonsalves
                from Mumbai, Maharashtra
                Sep 26, 2010
                Resolved
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                Address: Maharashtra

                My outgoing calls had been barred by vodafone due to non-payment of my bill for my vodafone no. [protected]. However, i needed to use my phone on an urgent basis, hence, i went and made a payment for the same at 10:09 pm, 25th Sept 2010 and was promised that my outgoing services would be started in a maximum of 2 hrs.. but it was not done.
                later i called vodafone cust service again to check on the status, again i was assured that the line would be started in 2 hrs.. it was not done this time as well..I called them yet again and was assured the line would get active in a maximum of 30 mins by a Mr. Dharmendra, i even explained to him the urgency of the situation, after an assurance from him i waited for my line to begin but to no avail this time as well.
                I called vodafone customer service again at around 3:00 am and was attended by Punit Carpenter, at this point of time I had already been saturated with providing them the details of my payment, i however, went ahead and provided them with the same again, all i got was an assurance from him again, this time i couldn't do only with an assurance and asked him to transfer my call to his supervisor, after a lot of argument he agreed to do the same, and i was kept on hold for more than 10 mins and even after that when the call was retrieved it was still Punit himself on the phone telling me that he had a word with his supervisor and that his supervisor would get my line activated himself. On asking him the name of the supervisor I was told to hold the line again and then when retrieved answered that the supervisors name is Mervin D'souza. I waited eagerly for my services to start this time as well but it wasn't done yet again. By this time the purpose that i needed to use my phone for had been defeated and i wasn't able to use my phone when i crucially needed to.
                On waking up in the morning i tried to use my phone to make a call but i was shocked to notice my services had not been activated even by then. I again called vodafone customer service at 10:00 am and was promised the same thing again, my services was supposed to get activated within 2 hours which ofcourse, did not happen again. I yet again called the customer care at 3:00 pm,today, again the same promises were made. Unfortunately my line hasn't been activated even as I am writing this mail. Everytime I called I had to provide the same details to each one of them. This has just caused me too much of mental stress and frustration. I spent the entire last night and half of my day today in anticipation for my services to get activated but am just disappointed. A small issue as this couldn't be attended to causing mental harrassment to the customer. Pathetic way of interaction and dealing from vodafone whose slogan proclaims "HAPPY TO HELP". Moreover, even their staff need to be trained on customer service, they are plain rude. All they do is make fake promises and are argumentative. This kind of response after being their customer for almost a period of 5 yrs now came in as a rude blow.
                Request you to pls look into this urgently.

                Best Regards,
                Sneha Gonsalves.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  Devanand Jha
                  from Mumbai, Maharashtra
                  Sep 26, 2010
                  Resolved
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                  Address: Ludhiana, Punjab

                  Dear Sir
                  My mobile no is [protected] i have recharge vodafone 96 Rs. Pack for gprs pack but after recharge this pak using gprs less my balance so i have contct vodaf. Coustomer care 10 to 15 chance but not solve my problem so sir. please action my complaints.
                  Devanand Jha
                  10-A, Labour colny,Jamal Pur, focal point Ludhiana(Punjab) India 141010
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    bhola_comsumer
                    from Pune, Maharashtra
                    Sep 25, 2010
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                    Address: Bangalore, Karnataka

                    Hi,

                    I have found in my september Vodafone bill that there are false/fake ISD calls happened from my Mobile no [protected].

                    When i raised a query on same, vodafone is not ready to accept the same and stressing that the calls happened from mu mobile nokia N70 only.
                    Since i know if didn't call these numbers and none of my friend used the same.
                    As vodafone is not intersted in doing an investigation why these calls are made or someone hacked the number or not.
                    Will you please investigate and let me know the results.

                    The log for calls are :-

                    01/09/10-01:40:48 [protected]
                    03/09/10-02:25:25 [protected]
                    03/09/10-03:20:34 [protected]
                    03/09/10-04:15:43 [protected]
                    03/09/10-05:11:02 [protected]
                    03/09/10-08:31:09 [protected]
                    03/09/10-10:23:41 [protected]
                    05/09/10-21:22:20 [protected]
                    07/09/10-10:18:24 [protected]
                    09/09/10-00:11:41 [protected]
                    09/09/10-01:07:47 [protected]
                    09/09/10-02:03:09 [protected]
                    11/09/10-03:31:18 [protected]
                    11/09/10-06:35:03 [protected]
                    11/09/10-07:30:13 [protected]
                    11/09/10-08:27:32 [protected]
                    11/09/10-09:22:43 [protected]
                    13/09/10-03:22:12 [protected]
                    13/09/10-10:40:18 [protected]


                    Thanks
                    Bhola
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                      A
                      adityasudhalkar
                      from Delhi, Delhi
                      Sep 25, 2010
                      Resolved
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                      Resolved

                      Address: Vadodara, Gujarat

                      Respected Sir,
                      My name is Dr. Aditya Sudhalkar. I am a customer of Vodafone's post paid service. Recently I had activated the one year unlimited Internet usage scheme, on the basis of payment of Rs. 6999/- on 28th July,2010. At that time I had specifically asked about GPRS tracking services and use of Youtube website and whether it was included in the package. I was told that it was part of the unlimited scheme and that I would not be charged for that. However the next bill i.e. for the month of August showed that I had been charged for the same, under the name of Vodafone Live.. I have registered several complaints in that regard but I have not gotten any satisfactory answers.The details of my transactions are as follows:
                      My phone no. is [protected]. Email address [protected]@gmail.com.
                      The Vodafone agent who did not supply complete information is Miss Isha who works at the Vodafone Store in Fatehgunj, Near Narhari Hospital, Vadodara 390002. No details about internet usage, charges and services was given in writing or in verbal communication.
                      1) Payment for One year Unlimited Internet Access via receipt no. 0631007Q0000002, Date 28 Jul'10
                      Payment done via cheque no. 444437
                      2) I first came to know about the excess charge on 27th Aug'10 and registered a complaint with Mr. Sandeep Tejwani at Vodafone Care(phone no. 111)
                      3) I was asked to contact the nodal desk for our region phone no. [protected], which I did on the 1st Sept.'10 I was told my query would be responded too by 3rd Sept ;10 but no answer came
                      4) I waited for a few more days and again got in touch with the nodal desk on 16th Sept '10, yet I did not receive a satisfactory answer.
                      5)On Thursday 23rd Sept '10 I paid the undisputed amount of Rs. 960 as per bill no. [protected] via transaction ID GJ[protected] and again contacted Vodafone care. My complaint no. was [protected]. I was told someone would contact me by25-09-10 but I had to call them and they said nothing could be done.
                      Meanwhile, inspite of my having paid part of the bill amount and inspite of there being a dispute registered with Vodafone, the company stopped my outgoing call services and I had to pay another Rs. 1000 before it was reactivated. This payment was done on Friday 24th sept '10 via transaction ID GJ[protected].
                      I have the requisite documents and SMSes of various communications that I have received from the company. Kindly help me with my problem and help me get the false bill charge revoked.
                      Yours sincerely,
                      Dr. Aditya Sudhalkar, MS
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Vodafone Post Paid — unjustified bill amount against my name

                      I am a seven year old customer of essar phone using their facilities for so many years, on 22 nd january 2009 i went to vodafone shop at preet vihar to change my plan from 199-00 per month to life time plan.
                      and requested them to deactivate all other services like caller tunes, phone identifiation service, SMS services, so that i pay only for airtime used and no other charges., but when i recieved my bill in feburary their again they had charged me for these services, on my call to customer care they informed me to SMS a message to deactivate these services, i am not a cell geek and hence informed them that i dont know how to SMS and that is exactly due to this i visited their office.
                      They really want to flees their customers by doing such things and hence i asked them to deduct the charges and collect the balance amount, but to no avail, now they have sent me a legal notice for an
                      outstanding amount of Rs1100-00.just to mentally harass me. i again through your office want to inform them that iam willing to pay the amount charged against airtime used by me.other than that i will not pay a single paise more come what may.
                      Please do the needful so that my voice can be heard at the right place as iam using the same number for the past 7 years and never defaulted on any of my earlier payments.
                      thanking you,
                      With Regards,
                      Kapil Sood
                      ([protected])
                      my billed amount has been more . kindly confirm it.
                      Vodafone is a Swindler company and I would like to register a case of Fraud against it.
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                        kumaramitpersonal
                        from Mumbai, Maharashtra
                        Sep 25, 2010
                        Resolved
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                        Address: Siwan, Bihar

                        DEAR SIR,
                        I WAS AN EXISTING CUSTOMER OF VODAFONE (BIHAR & JHARKHAND CIRCLE) AND MY NUMBER IS [protected]. DUE TO SOME PERSONAL REASON I WANT TOTAL CALL DETAILS OF[protected] OF MY NUMBER [protected].. PLEASE SEND IT SEND TO MY E-MAIL ADDRESS: [protected]@yahoo.co.in AS SOON AS POSSIBLE. I WILL BE GRATEFUL TO YOU FOR THIS DEED.]

                        WITH REGARDS,
                        ABHINAW VIKASH
                        SIWAN (BIHAR)
                        MOB. [protected], [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        DEAR SIR,
                        I WAS AN EXISTING CUSTOMER OF VODAFONE (MAHARASHTRA) AND MY NUMBER IS [protected]. DUE TO SOME PERSONAL REASON I WANT TOTAL CALL DETAILS OF[protected] TO[protected] OF MY NUMBER [protected].. PLEASE SEND IT SEND TO MY E-MAIL ADDRESS: [protected]@yahoo.co.in AS SOON AS POSSIBLE. I WILL BE GRATEFUL TO YOU FOR THIS DEED.]
                        DEAR SIR,
                        I WAS AN EXISTING CUSTOMER OF VODAFONE (RAJASTHAN) AND MY NUMBER IS [protected] AND [protected]. DUE TO SOME PERSONAL REASON I WANT TOTAL CALL DETAILS OF 30 TO 60 DAYS .. PLEASE SEND IT SEND TO MY E-MAIL ADDRESS: [protected]@gmail.com AS SOON AS POSSIBLE. I WILL BE GRATEFUL TO YOU FOR THIS DEED.]
                        thanks...
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                          psaiya
                          from Pune, Maharashtra
                          Sep 25, 2010
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I am using a Vodafone Postpaid no. I wanted to convert the number from postpaid to prepaid.
                          The executive at the vodafone gallery asked to bring the SIM card and some documents for the same.
                          On the day of visit they tell that you have to come after the billing cycle date only.
                          Next month I visited after my billing cycle date and the executive gave me new plan with rental Rs. 99/-. Also I have asked him to stop all the other services such as Itemised Bill, VoiceMail, etc which was charged to me unnecessarily.

                          The next bill which I got was charged with 199 rental and also was charged for Itemised bill, VoiceMail. Again I visited and the executive told that I will waive off the extra charges which are charged.
                          However after few days the issue remained the same and it was not waived off.
                          Again I visited the gallery, and the senior executive told that he will to it by today only and it will reflect on your account within couple of days.
                          However now with the bell it is still not done.

                          In their system it is mentioned that the waive off needs to be done, however I have still not recieved it.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          VODAFONE ESSAR LIMITED — Incorrect Charges

                          I have a Vodafone Number (+91-[protected]) for Last few Months. I have informed Vodafone many times about not receiveing my monthly bills for last 3months. However, I haven't seen any difference yet. Above all, they have charged me late fee on those bills. Also, they have been charging Rs30.00 for Mobile Box Office from the month of November, 2010 which I never enrolled. Please look into the matter as these is happening on contionious basis ever after continious complaint made to customer service.

                          VODAFONE ESSAR LIMITED — Wrong Charges of Reconnection

                          Dear Sir,

                          As per conversation with vodafone customer service executive. who told me after paying due amount of Rs. 1230 your service deactivated. But after that vodafone send me another bill of Rs. 942 & mention their re- connection charges.
                          Recently Vodafone has charged Rs 30 in my vodafone bill for downloading MOBILART_VALUEPACK-30.and Rs 49 for dwap_wal_0049_ppu_fut00130. But I have never downloaded such value pack from from their site or any other site. I strongly protest against such forceful charges by the company. I demand that vodafone must remove such charges from my bill. Please STOP such illegal charges without consent of consumer. My vodafone no [protected]. I want to get back the balance.
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                            MANISANKAR BISWAS
                            from Jodhpur, Rajasthan
                            Sep 25, 2010
                            Resolved
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                            Address: Sri Ganganagar, Rajasthan

                            Respected Sir,
                            I am JWO MS Biswas from Indian Air Force had a Vodafone mobile connection from Utarlai no. [protected]. Now i am posted to Suratgarh. Same mobile connection I am using as Suratgarh is also in Rajasthan. Few days ago I was asked to deposit my address proof with photo identity under verification scheme. I did it around twenty days ago to Mr. Satish ( Mob No. [protected]) at Vodafone care centre Sratgarh. Before 7/8 dyas ago my out going is blocked. I visited Mr. Satish on 23 Sep 10 and requested to do the needful. Mr. Satish promised to do the needful within one hour. But no result. I rang up to Mr. Satish many times from another mobile and land line number. But he picked up once or twice. So far out going from my mobile is not restored .
                            Now i want to know from vodafone authority why my out going from my mobile is blocked though i have deposited the necessary document and immediate restoration og out going from my mobile.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              ch_mustu
                              from Mumbai, Maharashtra
                              Sep 24, 2010
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                              Address: Pune, Maharashtra

                              Sir,
                              I had recharged my mob-[protected] with the internet pack VL 16 which is valid for 3days as i was informed by the retailer and the SMS i got from the vodafone company that the pack is valid for 3days.

                              when i visited the Vodafone store on 10th Sep. 2010 to enquire about the deduction of the bal. from my main balance Miss Khusbu (Vodafone Store) at Wanorie Pune informed me that the amount is deducted for the downloading i am doing on my phone but when i visited the same store again and i asked the same query that why the amount of INR 5.33 is deducted daily she informed me that i have to cancel the VL 16 pack for which this amount is deducted.

                              please let me know how i can know that the pack is renewed automatically if i dont get any information neither from the retailer nor from the company Vodafone. As i was not having the information about the automatic renewal i had already taken the VL 95 pack which is in use of my phone.

                              i need to know how i can get the refund of my money from vodafone.
                              Regards

                              Mustafa
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                Raju2910
                                from Chennai, Tamil Nadu
                                Sep 24, 2010
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                                Address: Chennai, Tamil Nadu

                                Data card no([protected]) i was given a false statement by Vodafone store manager that data card is a high speed connectivity device and charged me Rs7974/Year while getting the data card,but the same product is available at just Rs98/Month in Vodafone with 2GB download at 170-220Kbps speed i have paid 10 times the cost but still getting 170-220Kbps speed then what is the difference why i was charged 10 times the cost for the same product,i dint get any reply still from vodafone.Vodafone has not specified the speed in the pamplet and in the website http://www.vodafone.in/existingusers/vbs/pages/usbstick.aspx , Vodafone is confusing all the customer and charging 10 times the cost for the product which is available at Rs98/month and still not giving clear information about the speed which is the basic requirement to be in written while selling the product.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  rahul kharya
                                  from Pune, Maharashtra
                                  Sep 24, 2010
                                  Resolved
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                                  Address: Pune, Maharashtra

                                  Dear Sir/ Madam;

                                  With reference to my previous vodafone mobile number [protected], I would like to draw your attention towards the unpleasant events that happened today.

                                  I am an employee at a highly respected MNC and my husband is at managerial position in another big MNC. We have NEVER been involved in any kind of illegal / unprofessional activities nor even ever blamed for it. And so do we expect from employees working at Vodafone. But this was not the case today. A brief description of events follows.

                                  Today afternoon, I received a call from one Mr. Kiran from vodafone claiming that I have not made the complete payment of my above mentioned number while shifting from Bangalore to Pune.
                                  I was sure that I have made the final settlement already before moving to Pune. Therefore, I told him that let me check and confirm first that I have really missed some payment and then if its a mistake from my side I will definitely make a payment. However, the person on the other side was an extremely rude and uncivilized person and resorted to shouting that the payment should be made today itself.

                                  As a result my husband intervened and tried to sort out things but he started abusing my husband badly. He did not stop at this and called my in-laws at Sagar, Madhya Pradesh and started abusing them in a totally uncivilized manner. His language was something which we cannot even dare to repeat and had no boundaries. .

                                  We tried to talk to Mr Kiran's supervisor - Mr Satish Kumar, but he himself turned out to be same type.
                                  We have already raised a complain with the Vodafone customer care. The complaint number for the same is - [protected].

                                  I, my husband, and my in-laws are under severe mental stress after this incident. We expect a prompt and proper action from your side in this case.
                                  If we do not get that from you, we have no other option but to take this matter to the Consumer Forum.

                                  Regards,
                                  Richa Gupta
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  The same story again. My landlord at mumbai is getting calls from a person named Rupali and it is abusive. To be frank I now regret being a vodafone customer.
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                                    peeyu48
                                    from Noida, Uttar Pradesh
                                    Sep 23, 2010
                                    Resolved
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                                    I, Peeyush Jain, s/o Late Dr. Usha Jain, have been using Vodafone Essar mobile services vide the postpaid connection number [protected] since last 3-4 years. I make monthly payments using their Cash Kiosk options due to my working in night shifts, which limit my ability to make visits to Vodafore Shops in daytime.

                                    When on 15th. September, 2010 my services got affected due to my delay in making the payment, I made an emergency stop on route to my office to make Cash payment of Rs. 2000 at Vodafone Kiosk located at Shop No. 42, Gaur Gravity Mall, Gaur Green City, Indirapuram, Ghaziabad - 201010. I made cash payment using four five-hundred rupee notes, and got a printed reciept from the machine containing Transaction code of HSIP[protected] and Recipet no. KHSIP[protected]. The reciept contains date/time stamp of 15-Sept-2010 11:14 pm.

                                    I used this Kiosk location for the first time to make my payment, earlier I had made payments using Kiosks located at M2K, Rohini, New Delhi and West Punjabi Bagh, New Delhi, and sometimes in Ansal Plaza, Khel Gaon, Near South Extension. Previously I have never had any major hiccups in payment updation, but this month's payment made at Indirapuram Kiosk mentioned above, never got updated in Vodafone's systems. The tell-tale sign is non-delivery of a confirmation SMS which I used to receive everytime I made a Kiosk payment in the past. I then called Vodafone Customer Care at 111 to inform them of my payment, and got my services activated.

                                    The next day I started getting calls about non-payment of my bills. Most calls came in daytime during the week, when I was asleep as I work night-shift between 8pm evening to 5:30am in the morning. I could not attend all calls, but on every call I did attend, I explained patiently about my payment, giving them details of the transaction from the reciept I had from the Kiosk machine. The customer care staff sternly refused to believe the transaction/reciept numbers, refused to check their server records, and told me to present them a copy of my reciept. On every call I told them about my night shifts, my limitation of not being able to visit a Vodafone store in their daytime hours, and offered to hand over copy of the reciept if a Vodafone executive come to collect it from my home/office locations.

                                    On 17-Sept-2010 I was told an executive would arrive next day between 4-5 pm, but no one came next day which was 18th. So on 18-Sept-2010 I called Vodafone Customer Care at 111, told them about my entire plight, gave them transaction and reciept numbers again, and asked them to update my payment in Vodafone system. I was given Request number [protected], and was promised my payment would be updated in 48 hours. However, 30 mins. after this promise I got another call once again insisting that I visit a Vodafone store and show the reciept I have. I sternly refused since I was unable to make such a visit during weekdays, and told them check and update their servers using the transaction and reciept numbers as a reference. I was not given any concrete assurance it would be done, and the Vodafone staff on the phone kept the phone down saying that he will call back. However I received no immediate callback.

                                    Then on 19th. September 2010 my services were barred for second time. I immediately called Vodafone Customer Care at 111 , told them about the payment details, gave transaction and reciept numbers again. This time I was given another request number [protected] to enable my outgoing services, which indeed got fulfilled in due time. I was sceptical but satisfied that I have made full cash payment at a legitatimate Vodafone Kiosk, and surely now they would update my payment and there would be no more harassment.

                                    However, on 22-Sept-2010 I found my mobile services completely suspended, this time both incoming as well as outgoing. I now wanted to log a complaint, so tried to call their Toll-Free number 198, but found that Vodafone has barred me from making calls to that number as well. I then called Vodafone Customer Care at 111 again, gave them my plight, this time the customer care agent sternly refused any help, citing various vague reasons and kept on telling me that my services have been suspended due to non-payment of bills. I tried to explain a lot that this a fault in Vodafone servers and it must be investigated at their end, but my plight fell on deaf years. After much coaxing, all i got is a promised call back next day around 8am. But I got no such callback, which is not very surprising as my incoming has been barred as well.

                                    On 23-Sept-2010, I sent scanned copy of my reciept to vodafonecare.[protected]@vodafone.com, and then forwarded that email to Sushma Khanna, their Nodal Officer at her email id given on their site (http://www.vodafone.in/existingusers/hns/pages/got_a_problem.aspx?cid=del) which is Sushma.[protected]@vodafone.com.

                                    Then on 24-Sept-2010, which is today, I used a colleague's Vodafone phone to dial 198 which is their complaint number, but after reciting my entire situation, the shift supervisor told me that I have no "genuine" cause for complaint, and he would not lodge a complaint from my side. He asked me to wait indefinitely until my payments details are being updated in the system. I have not received replies from either of the emails.

                                    I find myself in a fix, and resorting to legal solution, I want to file a legal complaint in Consumer forums of Govt. Of India, so that not only my services are restored, but I am compensated for the enormous time, efforts and energies I am investing for no fault of mine. Quite simply put, Vodafone is not honoring its commitement time of four hours for payment updation for cash payments made at their Kiosk machines. Please help.
                                    Dec 9, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 19, 2012
                                    Vodafone India Customer Care's response
                                    Hello Jagatpani,

                                    Thanks for writing to us. Please be assured that we are working on your concern and we'll get back to you in 48 working hours. For any assistance in the meanwhile, please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

                                    Kind Regards,
                                    Vodafone Customer Care, Orissa

                                    Vodafone Mobile Service — Payment Not Updated after week time

                                    I have made payment for intrim payment on 22nd September at Mumbai ATS Machine thru Cash for amount of INR 650.00.though they have Disconnected my services incoming / Outgoing when i tried to contact custoner care they ask me it takes min. 3 Days to activared again i have a made a payment on 27th Sep at Mumbai ATS Machine thru cash amount of INR 2100.00 provided the details of payments several times to customer care with all details finally om 29th i asled for my first payment updation of INR 650.00 which i have made on 22nd this time executive told me that it takes min. 15 days to update payment if someone making payment outside the home state it takes min. 15 days, i really confuse whom to count as my phome was not in servive till almost 7/8 days i suffered a lot for this issue after reaching in my home state on 1st of October my sevice got activated .
                                    I dont know why these customer care executive not giving true information ? Vodafon No.[protected]
                                    he is right, i have experienced the same.....

                                    VODAFONE ESSAR LIMITED — Incoming Barred while Outgoing working

                                    Dear Sir,

                                    This is Third time, My incoming calls are barred, while outgoing call s are working. Last time I had to change my mobile number after 2 months of frustation.
                                    Now I have validity up to 30st Jan 08. I tried to call to customer care up to 3 days, but nobody attanded my call.
                                    After 2 days i went to Vodafone center at sec 18, Noida and meet a executive. He replied me that only if you convert your service to PostPaid than we (Vodafone) will activate your account, Otherwise you have to purchase another number.

                                    But how can i change my no. I have given that no. to many companies, my resume, Business contacts, friend and relatives etc.
                                    I have also mailed to [protected]@vodafone.in the only email id I could arrange. But that email was Bounced.

                                    MY details are follows -
                                    Name - Shahzad Khan
                                    Mobile no - [protected]
                                    Address - B-168, Ist Floor, Sec - 20, Noida -201301

                                    Kindly look into the matter and do the needful at the earliest.

                                    Vodafone — Payment updation and disconnection of services

                                    Hi, my name is manoj thakur and I am a vodafone subscriber ([protected]). I made the payment through my Debit Card on 12th Jan.08 in the Corporate Office (Exec Name: Jagruti Mistry, Peninsula Park, Lower Parel, Mumbai) since I was out of town on an official trip. the payment debited from my account on 13th Jan. But still the payment has not been updated. Till now, my phone services have been barred 4 times without any intimation to me. When I called up their customer care, I got to know the payment has not been updated and thats the reason its happening. Every executive assuring me that services wont get disturbed hencrforth but thats been happening every now and then. I visited Vodafone Store in okhla and provided the copy of the receipt on 29th Jan.. Gopika - the exec. has collected the receipt but still the payment is not updated. I really dont know whats wrong with Vodafone. They are not ready to pass on our requests to their seniors. I am being harassed for the last 18 days. Every alternate day I am getting calls from Vodafone and am wasting 30 min. every time to give them the details. Is there any solution to this problem or should I go to court for this???
                                    I have been using the vodafone no. [protected] since Sep 2007 but for last ten days I am facing a problem that the fone indicates INSERT SIM SIM REJECTED and this goes on throught the day during night it works fine .This is something not understandable. I have lodged several complaints on your customer care no. 111. but to no avail. Can you help you poor consumer by rectifying this problem.

                                    Thanks.
                                    hi! in vijender wants to complaint against your dealer, i want his dealership to be taken back by vodafone, he told me pay Rs.190 and you will get Rs.173 as calling value but when i called the customer care they told me it was for validity
                                    of 1 year, but i already have 1 year valitidy on my number, so i want action to taken against him!
                                    As i am not happy with your service, please disconnect my vodafone no [protected]

                                    VODAFONE ESSAR LIMITED — Outgoing calls barred

                                    I have purchased a vodaphone prepaid conection from a retail store on 18/09/2008.Iwas asked to deposit certain ID proof. I submitted a xerox copy of my driving license. As such, my connection was activted instantly. Now after almost a 10 days my outgoing calls are barred and on contact the vodafone customer care says that certain documents are required for the activation of the connection and I fail to understand why was the connection activated on the first instance. Hence, I have to visit the Vodafone store. I am totally perturbed and am not willing to use the connection anyore. I need my money refunded immediately. I am made to suffer for no fault of mine which is creating some unhealthy social feelings within me.

                                    Kindly have the matter resolved else I will be forced to act unsocially.

                                    Thanks & regards

                                    Shamsher Singh

                                    Vodafone Essar — Dissconnection of services

                                    Dear Sir/ Maam,


                                    I am a valued customer of Vodafone Essar Company Limited, Today; I am forced to write this email cause of the unsatisfactory services provided by your company. My Vodafone number from the past year and half is [protected]. This was a post paid connection, but due to unsatisfactory services I filed an application for conversion from Postpaid to prepaid on 19th January 2009.



                                    Now I would like to bring to your notice the events in the chronological manner for your reference and the account o[censored]nsatisfactory manner of handling my problem,



                                    19th January 2009 – submitted all the necessary documents for the migration plan from postpaid to prepaid at Vodafone Store – Hyper City. (i.e relevant proofs and outstation declaration).



                                    19th January 2009 to 21st January 2009 –Number activated as prepaid



                                    22nd January 2009 – Connection deactivated. On further inquiry I was informed that the service was deactivated due to non submission of outstation declaration.



                                    24th January 2009 – Resubmitted all the documents with reference to conversation with customer care. In addition I also provided a NOC from my Uncle Mr. Vinod Surana ( a Mumbai resident ) alongwith his Pan card copy and electricity bill copy for reference. I also provided my identity proof as well as address proof with outstation declaration from. This time I asked for receipt from the Vodafone store. However, I was informed that the store does not provide receipt of any sort.



                                    24th January 2009 to 26th January 2009 – Service momentarily connected.



                                    26th January 2009 to 1st March 2009 – I was in New York on a business visit.



                                    During the above period I got to know that my number was not working due to non-availability of enough balance (as informed by the customer care). Here I would like to bring to your attention that I had asked for international roaming while I was in India. But on reaching New York I realized that there was no network, inspite of having a balance of more than Rs. 125.



                                    Note that due to non connectivity I was not able to communicate with my clients missed some very important business meetings which caused me innumerable losses. If I have to measure the losses than it would be anywhere between 2000 – 3000 US Dollar (on the lower side) and to top it all the mental harassment that this caused to make ends meet.



                                    2nd March 2009 to 7th March – Again contacted Vodafone customer care. To my dismay I was informed that my number was not working because of non- submission of documents, contrary to what I was told when I was in New York.



                                    I was really annoyed when on further inquiry, the customer care executive answered that “You should ask this to Govt. of India (TRAI) because Vodafone do send all document to TRAI and that my document were rejected by TRAI.” This is a very unprofessional reply from the so called professional executives that you have.



                                    On verification of the answer with TRAI, I was astonished to discover the false pretext of the so called “customer care” executive.



                                    8th March – Re-Resubmitted the documents (Third time). This time around I gave the address proof of my brother in law Mr. Manoj Kajanchi at Vodafone Store-Hyper City, The new contact information was provided after consultation with the consulting with the executive. (i.e. relevant proofs and outstation declaration).



                                    This time I also requested the Vodafone Store to return my documents submitted on 19th January 2009. I still have to receive these documents as of today.



                                    9th March-10th March - Service momentarily connected.



                                    11th March – 16th March - Connection deactivated. Again on inquiry I was informed that the service was deactivated due to non submission of outstation declaration. (How many times do I need to submit my outstation declaration? Is there a proper procedure??) This is the height of harassment.



                                    17th March - Again gave a written complain and miraculously my number was temporarily activated. I was again told to re-submit my document. I was furious as I had submitted my documents so many times. This time I just asked them to written all my documents. But how can Vodafone be helpful, and I didn’t receive any of my documents..



                                    18th March to 27th May – I was out of town on some client projects and my number stayed deactivated during this period.



                                    29th May – On my return, when I visited Vodafone Store – Hyper City and I found a new TWIST. The present executive very kindly informed me that my number is permanently disconnected due to non submission of document with in the 30 day period and this number will be available only on postpaid connection.(New connection for which of course I would have to pay extra MONEY).



                                    When I inquired about the documents submitted by me on earlier days, the executive told me that she would be calling me with in 48 hours. (Still awaiting to hear from Vodafone)



                                    So to summaries, the above fall of events has highly affected my good opinion about Vodafone and its executive. The executives are not professionally trained to handle the queries and complaints and their replies are very irrelevant and in some cases very pathetic. Finally I would say that it is their duty to arrange a call to nodal office then to the appellate authority, but they didn't do it.



                                    I would really appreciate if you could look into this and give me the prepaid connection with my original number [protected]. I am right now not even asking you to compensate me for the loss of business that I suffered due to the mishandling by Vodafone.

                                    Vodafone — Non Disconnection

                                    I am Vodafone Service user for last 6-7 years. I have bought one number from Vodaphone 8 months back and asked for the disconnection of my number +[protected]. Since then despite several request & reminders and personal visits too my number is still not disconnected. And moreover I am asked to pay the bill also for the same. And I was warned, failing which my other number will also get disconnected. I am sick of this hassrassment and request you to kindly look into the matter and do the needful. Thanks.

                                    Vodafone Essar — outgoing not activated

                                    Outgoing discontinued in prepiad
                                    Dear Sir,

                                    Recently I took a new vodaqfone prepaid conncetion. And I have submitted my indian identitycard & photograph as identity proof.
                                    Today (05.06.2010) onwards they have discontinued my outgoing. I can receive incoming. I talked to the Vodafone customer care. Thay said there are some problem in document filling up. As my address proff is accurate.

                                    Please tell me where is my fault. I am suffrering. Even not able to contact anyone. As my phone is dicontinued by the vodafone.

                                    Worst part is that they even did not informed me regarding this discontinuation.
                                    I am realy unsatisfy in this problem
                                    My vodafone number is [protected].

                                    Please do something.

                                    Thanks,
                                    by major singh
                                    i paid my bill via online payment (Axis Bank) till date not credited to my account

                                    Mobile No. :- [protected]
                                    Payment Id:- MCIT[protected]
                                    Date & Time:- 27/7/10 @ 17:11:29
                                    Bill Amount :- 220/-

                                    Vodafone Essar Mobile Services — ID calling Barred

                                    Vodafone's management has taken a decision that those clients that have not RESUBMITTED documentation the caller ID is & outgoing service is barred.

                                    1] Why bar caller ID? It put's the client at risk. There are also lost opportunities due to ID not recognized.
                                    This decision is a harassment to the client for no fault of theirs. It's OK to bar outgoing services in such circumstances. Please discontinue the barring of ID in the interest of self security and respect.

                                    It is reported in the press that over 60 % of the mobile users have given incorrect/false documentation. Why was the service commenced without following the proper norms of spot verification? The balance 40% are also suffering due to lapses of Vodafone.

                                    2] Clients must visit the store and give fresh documents. The store is not open on SUNDAY. Working people have no option but to take leave/off from work to do the needful. No effort has been made to extend working hours or work on holidays to clear the mess created by them.

                                    3] Help line 198 ( Specially created to deal with such problems) is not any help. The only ask you to visit their store and find out why your documents have not been forwarded. The store gives an assurance that full service will be resumed by the end of the day. The help line gives the impression to you that you are at fault. You are pushed from one to the other.

                                    4] No compensation/ reimbursement of expenses incurred for visiting the store for resubmit ion of documentation is given. On the contrary it is point blankly refused. Verification and collection of required mandatory documents is the function of the service provider they must compensate the clients.


                                    All along the staff attitude is not the most ideal. No apology is offered. You are just bossed around. If you want the service do as they ask and hope to see your mobile services resumed however long/short it takes.

                                    By the Way emails sent to the corporate care are not responded to except for a computer generated " Will revert Shortly.

                                    Vodafone Essar Mobile Services — not availing internet schemes

                                    I beg to state that i rajan chadha purchased a USB stick from vodafone essar mobile services no [protected] sim no [protected] the services were for only two days and my services were terminated after two days when i call the company i was told to visit vodafone store . i went there at vodafone store and my services started again and the next day it was again terminated. so please help me to get my deposite of rs 1950 bcs i am not satisfied with the services and policies of this company.
                                    name : rajan chadha
                                    mob;[protected]
                                    adress:expressions f -14 kamla nagar delhi 1100007.

                                    Vodafone — Service & non disconnection after full payment of bill

                                    I had taken 2 numbers of vodafone in orissa circle...The numbers are [protected] & [protected]. I've already ported [protected] & since many months not using [protected]. Vodafone orissa circle has a pathetic service, i have paid all my bills to disconnect [protected] & bought in writing for the disconnection from the Vodafone store.

                                    Now they have send me a new bill no. [protected]. I am herewith scanning the copy of the receipt & deactivation note from Vodafone store. As my number is been suspended i have no usage & i want to deactivate the number asap.
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                                      ruchisingh
                                      from Pune, Maharashtra
                                      Sep 23, 2010
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi,

                                      From last three month it is happening third time that when i am sending message to any number messages(sms) is not getting delivered.Last two times i have to complain and after so many calls issue got solved.

                                      I am not undersatnding what the hell is with this issue provided by this "Vodafone prepaid service".

                                      My number is [protected].I am callling to customer care but no one is picking up the call.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Vodafone Prepaid — msgs are not delivering properly

                                      hi my msg is not delivering properly to my friend pls help now one msg is also no delivered yet pls help me
                                      Hi,
                                      Greetings of the Day!

                                      I am Swati arora, I am using N73 music edition since 2007 and from last 2 months I am facing a problem while delivering a message to anyone it is showing unable to send msg to:---.
                                      If you can provide me the feedback then I will be appericiated to everyone please helpme please...
                                      once check the m, essage centre number in your mobile

                                      Vodafone — message not delivering

                                      from last 3 week my text messages are not delivering and also to call at vodafone customer care number is not getting connected. I have Bangalore vodafone service.Now i m in roaming and facing this difficulty. my number is [protected]. If this problem will not solve within this week i will go to consumer court.
                                      vodafone is one of the careless service providers in india.
                                      not only you many of vodafone customers are facing same problem. so if you are near to vodafone store write a complaint and post to them throug hard copy.
                                      sir i want details sending message for all mob no
                                      my mob no [protected]
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                                        medha2408
                                        Sep 23, 2010
                                        Resolved
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                                        Resolved

                                        Address: Mumbai Suburban, Maharashtra

                                        Sir,

                                        I have noticed 15 fraudulent transactions to Vodafone billdesk on 22nd Sep 2010 .I contacted HDFC bank and lodge complaint on the fraudulent transactions.

                                        I request you to investigate this matter and help me in getting the money back from Vodafone since I am not the customer of Vodafone.

                                        Thanks/Regards
                                        Medha Patke
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I have recharged my prepaid mobile for Rs.555 from vodafone bill desk. CITIBANK deducted the amount from my credit card account but I did not get the talk time. Kindly do the needful.
                                        Regards Rajan Alakandy
                                        Mobile no-[protected]
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