Vodafone India Complaints & Reviews

I AM VIJAYAVEL . C
NO : 1 VELLALAR STREET
MANALMEDU (PO)
MAYILADUTHURAI (TK)
MY MOBILE NO: [protected]


I AM USING VODAFONE NETWORK, I WANT ACTIVATE GPRS FESILITY I MADE LOT REQUEST TO THIS MOBILE OPARATOR ,BUT NO RESPONSE

I had asked for an activation of a sms plan of 149 from current billing cycle i.e. from 05/09/2010 and to cancel the old plan of 35.My mobile no is [protected].Inspite of getting repeated assurance from the vodafone customer service thrice ,the plan is still not activated and the old 35 sms plan was scrapped.I am unnecessary being charged a lot for the sms this month.This is really frustrating having come to know about it.

Sir,
I had vodafone postpaid connection no.[protected].Bt due to some basic problems i had to close my postpaid a/c.The last bill was Rs.1010.83(with late fine Rs.100) due date 27.03.2010.As I was out of my home I couldn't pay the amount by going to vodafone store.As they too come to collect the amount at doorstep.But they didn't came nor notified me any reminders about my bill.To my surprise on 15.09.2010 they sent two officials alongwith a summon letter from Berhampore(WB) court at my home for the payment & threatened to either pay the bill or go to the court for hearing.

They collected Rs.1399 insted of Rs.1010.83 from my father at home.

My complain is that is it the procedure to collect the bill.Or they should atleast send me a reminder letter for the remaining bill.Without any notifications they sent me a summon letter from court.

It was really harrassing & a prestigious issue for me as I am an bank employee from a nationalised bank.

What should I do.

Thanking You

Suvendu Paul

The prepaid connection was taken from palakkad Retailer and the connection was activated within 48 hours.

The problem is, instead of giving the connection in My name (SASIKUMAR.TK (no [protected])) as per proofs provided, they had given in another person's name.

Both the retailer and the Vaodaphone Palakkad branch office(kottamaidanam) staff are blaming each other for this and asking me to provide another set of proof.
The main risk is whether my id proof is being misused to give connection to another person.

When I asked how did they activate the connection without a proper check on my credentials, Vodapone palakkad staff are telling it is done by the retailer. I was surprised to hear this. How can a retailer update the system details maintained by Vodapone?

I can provide another set of proof but I need to Vodapone to make sure they should not give another connection usig my ID as there is a chance of misuse here and also they should provide a email or written proof for this..

Thanks
Sasikumar.T.K
[protected]

i have taken a vodafone pre-paid connection from one of the vodafone shop in mumbai. At the time of taking the connection, i have submitted all required document. After 5 days the deactivated the services bu saying that document not received. Again i have given all the documents to your vodafone shop for 2nd time. From day before yesterday again you have disconnected the the service. I have given a call to your help li e no to know why it has been disconnected. They have again saying that they have not received the same. May i know how much more time i have to give the document to you. Wheather will be able to solve the problem permanently or not. My email id is [protected]@yahoo.co.in. And my vodafone connection no is [protected]. I request you to acrivate my service as early as possible or else i will go to consumer forum to complain agains you. If the same has not been activated within 1hour from now.



Regards

Sushmita Chakraborty

my phone njumber is[protected]. on 11 september 2010 i recharged my phone with rs 96 under the scheme of 1 month internet usage. the activation time for scheme is 24 hours and for that vodafone sends settings for the activation. i did my recharge 10:56 am on 11th september but didnt receive the settings on that day. i called customer care next day and they told me the procedure to have the settings that is to send WWW to 52586 then send my phone IMEI number. i did that and i got the settings and i installed the settings and used the internet. after 4 hours of activation i checked my balance and found it to be in negative that is rs -30 which before deduction was rs 25 in positive. i called customer care back and they told me that my status is not updated as it will update after 4 hours.so i called again after 4 hours and i talked to the executive about my problem.he told me to be on line as he was going to tranfer my call to their technical deptt who handles this problem regarding internet. i wait for around 15 minutes and after that without any response the call was disconnected from their end. i again tried on their number but again the same thing was repeated by another executive. then on 13 september, i went to vodafone store in phagwara and told my problem. they did not talked even properly and told that they dont handle these complaints and gave me the number[protected] and also 198 . i am calling on these numbers but nobody replies on these numbers.
so due to the negligence of company, i have faced the loss of rs 70 and also still i have not been able to use the internet service of rs96 . so total loss of rs 160 i have faced and also the harrassment by their executives.
so kindly look into hte matter and do the appropriate

thanks
gurdial singh

there is no balance in my phone and i havent sent any mms to anyone , but still all my phone list contact are getting mms from my number with msgs.
you have mms from this number.logon to http://125.21.241.88/mms/ with login[protected] and password criho to see your mms.sms to 543210 with mms in.

God how can this kind of sms go when there is no balance in my acocunt .'

I think this is promotional trick from Vodafone , i don`t know wat the mms is its not opening but it is mental harrasment , my friends r calling me and asking abt it ..what shall i do now . pls help

All the relevant documents while taking connection was submitted. it is not understood how the Vodafone company is asking again and again to submit the same documents with photo. First the service is poor and now harrasing the customer. My no. is [protected]. Please clarify. In the mean time my out call was suspended. i am not interested to submit the same documents again. Vodafone should make necesary arangement to remburse the expenses for the repeated documents. Thanks. P. Naha. e-mail ; [protected]@yahoo.co.in, Mob. [protected].

I had several times made complaints to Customer care executive of Vodafone but till date my problems has not been solved. The problems is - I receives daily message from SwimSuitUSA. And my balance is deducted. I told my grievance to customer cell but they told me to unsubscribed from my mobile. But I could not do so. As I dont have the idea the disrupt the services. How can I do so? Please help. [protected]

I have a vodafone connection in the name of Mr. Santilal Verma and the phone no is [protected] .
Daily some messages are coming and everyday Rs 3 is getting deducted from my balance .
You are requested to investigate into the matter , stop undesired Messages and stop this unwanted deduction of Rs 3 per day .

Thanks & regards

sir,
my mob no is [protected].
i'm not able to recharge my phone from gujarat state.
they says unsupported network
punjab customer care says that everything is clear from our side and gujarat customer care says that the problem is from punjab.
i recharged my mob fom punjab its done but getting prob while recharging from gujarat.please solve my problem as soon as possible

I Shri Sikdar, using vodafone mobile connection since last 3 years...my mobile number is [protected]....For last 20-25 days whenever I want to make a call always a long speech is throwing that " submit your voter ID card, photo etc. as a documentary proof" though at the time of new connection of this number I had already submitted all these documents...

Even on 02.09.10 I have re-submitted all these documents at our nearest Vodafone Service Center - Habra...Even after re- submitting all these documents still the same dialog is continuing which is highly irritating..

I have called the customer care number thousand time but all efforts went fail...Now the situation is so discomfort for me sothat I am thinking to change my Sim from vodafone connection to some other better service...

If after this complaint the service will be same as it is then I would be bound to first inform this to Consumer Forum and then will change the connection..This is really high time to provide me the best service being a valuable customer of Vodafone.

1. Refer to Mobile No. [protected] ( Maharashtra/ Goa Circle). The number was recharged for Rs 333/- and Rs 95/- and the details are as following.

(i).
Payment Id [protected]
Amount (Rs) INR 333.00
Date of Payment 07/09/2010
Payment Status Success

(ii).
Payment Id [protected]
Amount (Rs) INR 95.00
Date of Payment 07/09/2010
Payment Status Success

2. The amount are debited from the account but are not yet credited to the prepaid account.

Kindly credit the same as early as possible.

Regards

Sajeesh KV

Dear sir,
Jai Sri Radhey! I am retailer of your world famous company (Vodafone Mobile). So, I want to inform my local area distributor (Vrindavan Communication) is not providing the good service of our local area retailers.
Not so good communication in customer & retailers because we (retailers) proper work in favour of your company.
Pls, immediately action this complains.
Thanking you,

(Mangalam Electronics)
All Retailer of Vrindavan
Distt. Mathura

Dear Sir,
I added A Complaind About the Bad Servicies of Vodafone. They Activated Caller Tune Without take My any Permission, Cut 30Rs from my Vodafone Account Without take My any Permission,

My Vodafone number is"[protected]"

When I Deactivated This Caller Tune Under 4 hours & Tell him to give My Money Back, Then they said to me
(Sir Under 48 hours Your 30 Rs
This is Second Time In 5 months They Activated Caller Tune & Never Give Money Back

Sir This Time I'm Feel Totelly Disturbed to Vodafone Servicies.
They Never listening to my Complaind

27/08/2010 I Call to Customer Care & Talk to Mr. Saravjeet Rana, tell him to Give My Money Back then He asking to me,"Sir U send A Request to deactiveted This Caller Tune is Now in Processing, So Plz wait only 24 hours & then Ur 30Rs Balence Automatically comes to Your Vodafone Account"
&
The Last day 01/09/2010 in the Evening I call Again To Customer Care Talk to Miss Meenakshi, tell her the Whole Story About the Misunderstanding but She asked to me,"Sir There is No Request Sending By U, So We can't do Help In This Case, when I said to her to Talking Ur Senior Then she Hold My Line till 15 minutes & Never Give Responce"

Vodafone never trying to Help Our Customers, They Giv No Good Responce to Me

Plz Sir I Need Ur Help, Plz do something,tell me Sir What can I Do In this Case
Plz do Contact to Me, I must Need Ur Help

Thanks & Regards
Maneet Soni
[protected]

sir
Taht i pruchase new vodafone mobile connection for my personal purpose, becuase in my friend circle have already vodafone mobile connection and they are satisfied with network of vodafone, so i purchased new connection and i found that the network service is satisfactory, but vodafone " stop my outgoing service during the reason that my Advocate ID is not proper then i suplly a copy of Voter i Card copy to the dealer, but my outgoing service after five or Six days stoped Why?
So please take action agaisnt vodafone

Dear Sir/Madam,
I have face problem for wrongly charged two times for daily SMS pack on my Vodafone number [protected]. I activate daily plans via *444# for 100 SMS at Rs.4 after giving request for activate i check my balance Rs 8 is charged from my number and 200 SMS are credited in my SMS account . I give request for one time but i have charged two times i am not happy for getting this type of problem because if i give request for activate pack one time why i have charged multiple times..so request you to kindly resolve my problem.....

Regard's

Kunal Sindhi
mob:-[protected],[protected]
Tech Mahindra--CSA backend (TATA DOCOMO)

i have send the request for cancellation of Itemsied Bill for my vodafone no. [protected] on 24th Aug.
Next Day i get Confirmation of cancellation of Itemised Bill.

My Bill Generate on 1st of every month and i get statement on 5th Sep and find after cancellation they have added the itemised Bill amount Rs.50/- which i dont needed any way

its totally miss use and nobody to hear any complaint how the company are charging customer from unneccessary bill to clients which they dont wanted.

Plz look into the matter

I am receiving unwanted sms such as TM followed by an advertise it is disturbing me all the time.
My number is 0-[protected].
I have also registered on DND but still I receive it

Abhilash Sheth

dear sir i woule like to tell you,i am unhappy with vodafone servis bcoz they cut my balancc evry month,i recharge also value voucher rs. 119,on 18 august its 1000 minutes free according my knowlege i used only 300 minutes and i am the only use my cell after that they cut my balance and when i try to call to customer care,always says "unable to acess" plz help me,my no is [protected]