Vodafone India Complaints & Reviews

VODAFONE MOBILE CONNECTION — useless value added services

The recharge made for Rs.98 for rate cutter . the service need to get activated in 1 hr from the time of recharge . but it was not getting activated even after 21 hours. i waited for 8 hrs then raised a complaint on it.took over 13 hours still the issue is not resolved.
the customer service executive are really well trained to make customers unhappy and make them loose patience. try this and check urself . make call with a issue ask for supervisor however howmany times you may call will start with transfer and then with a long pause and end with call disconnect. vodafone needs to concentrate on basic things rather building towers all over. transaction id 1.3 (CH[protected])

Dear Sir

I am recharge yesterday vodafone mobile no [protected] order no[protected] amount rs 30 but till time my balance is not showing please rectify my problem immediately.

4 rating

Vodafone — service from distributors

vodafone is very big company but there disributers are giveing very bad service
i am mobile dealer in ahd. but my area distibuter not give me a vodafone accaseries
like vodafone cards,balence etc
i am asking many times to distibuters but thay are very busy,even thay are not give me the answer

Vodafone — Details of mobile disturber

Sir/madam i am getting numerous missed calls and messages from a particular number,,,, harrassing me and not revealing the idendity..... I wish i could get his /her details..... The complaint is against a particular number that is +91-[protected] hope your immediate action regarding this.... Faithfull ..... reply is expected to my mail that is [protected]@yahoo.com....

Vodafone — stop outgoing

dear sir,

I,krishnom bhavsar from ajmer /Rajasthan would like to mention that ...
despite clearing my voda bill regularly which is around avg. 1800/- Rs / month i suffer from unintimated disconnection for outgoing calls which creates lot's of problem in my daily working. mostly the lame reason is given of reaching credit limit . which is unacceptable as i regularly asked to increase my credit limit .

please clear the issue on urgent basis.


Regards,

K.P.Bhavsar
[protected]

dear sir,

I, krishnom bhavsar from ajmer /Rajasthan would like to mention that ...
despite clearing my voda bill regularly which is around avg. 1800/- Rs / month i suffer from unintimated disconnection for outgoing calls which creates lot's of problem in my daily working. mostly the lame reason is given of reaching credit limit . which is unacceptable as i regularly asked to increase my credit limit .

please clear the issue on urgent basis.


Regards,

K.P.Bhavsar
[protected]

Now i paid all money still our month is not over .
No Response !!!

i never expect this type of problem from a valuable company

Vodafone — Service cancelled but still getting the bill

Hi, I had subscribed to two vodafone numbers [protected] & [protected](black berry). I had requested them to close the account by submitting a request at their pune office in the month of March 2010. But their staff refused accepting the same and kept saying that the concerned authority for cancellation is not available.
I had no option as I had to go out of state on official work. In the month of May, I paid all their outstanding dues and asked them to cancel the numbers. I got the confirmation that numbers have been cancelled.

But, these blood suckers sent me a bill amount of Rs 1839 & rs 76 for these two numbers again. I am not sure how to cancel these numbers. Will I end up paying these bills throughout my life ??

Vodafone — Unwanted smses

Sir i own a vodafone no.-[protected] but I want to tell u that i m sick of the unnecessary smses that i get over my phone regularly. Sir I want you to look into this matter otherwise I may have to look out for other alternatives.

try registering at vodafone dnd service
http://vodafone.in/existingusers/Pages/DND.aspx?cid=del

Vodafone — Got unwanted SMS

Got SMS from name Urgent saying !!Urgent! Your number has been selected for a $ 5000 prize guaranteed! To claim prize call [protected].

Receiving SMS from BJP & BJD on my Vodafone no. inspite of NDND registry.

Vodafone — unwanted sms'

Despite having a DND (Do Not Disturb) on my cellphone, Vodafone still ensures that I am harassed by unwanted telemarketing sms'. I have made innumerable calls to vodafone citing the problem, which they promptly say that they have resolved the problem. And two minutes later it is back to the usual. They dont seem to understand the importance of someone's privacy. Lions Club members are possibly having their elections and have started bombarding my phone with 'vote for this one and vote for that one' sms'. All Lions Club sms' come from [protected]. This number should be banned. I am not even a member of Lions Club. After this I dont even want to be their member. I received between ten and fifteen Lions Club sms' and another likely number of telemarketing sms'. Vodafone needs to know the importance of 'DND'

I am receiving sms on daily basis. It says about some offer. I do not want to receive this message at all. I do not know how these guys got my mobile number. Is there any way to punish those fellow. My number is regisered in do not disturb than also they got my number.

my money which was there in my mobile has been automatically became (-) balance.becasue of activation of daily sms of crcket .we did not activated it.

I have registered to DND service but still I am receiving sms from TM-choice and the message contain also fraud which is written as
" Congrats! You have won $500, 000.00 US Dollar in the 2009 (SHELL) INT'L Mobile Draw. To claim contact MR. FRANK on:E-Mail:[protected]@live.com"

Could you please let me know me what I have to do if I don't want to receive such fraud message or please take needful action.

Kindly provide the details regarding this SMS to me too.

Thanks,
Abhishek Khare

what is this ! is traue or fa;se.

joun ajnhjm ojavljsa jamljksa

plz deactivate my unwanted sms

Vodafone — receiving unwanted msgs

Dear sir

i wanted to know the name and adress of this no.([protected]).bcause i'm getting many calls from this no. an nobody speaks whn i receive the call. so plzzz sir send it's details on my yahoo id my id is [protected]@yahoo.in

plzzz it's very very urgent

thanking you
ankit

Respected Sir/Madam,

I have been suffering by the continous unwanted SMS in my Vodafone connection ([protected]).
I have complained about the same through mail to the concerned people, they did reply but and ended up asking for the list of numbers from where the SMS are coming to my number.

Since my Inbox got full more often and I need to empty it for the future wanted SMS.

If the company likes to help then they would have done the vigilance and put some method to block the SMS which is generating automatically from their servers. Inspite of checking from their side they just keep on asking and doing nothing.

Madam/Sir I am very much annoyed and sometimes gets irritated by these unwanted SMS which overrides much awaited SMSs.

Please do the needful

Kind Regards

Neeraj Baluni

Unwanted advertisements sms are coming in my number.my number is [protected], [protected].. like cricket score bollywood question etc.please stop the sendin advertisement sms on my numbers.as soon as posible.

Unwanted advertisements sms are coming in my number... like cricket score india vs srilanka

Vodafone — unwanted sms from TM follow

Dear sir,


I am a Vodafone consumer having my phone number [protected]. for the last few days, i am receiving daily around 10 sms from TM follow, which is rather unwanted. Please do something for that, as I am never interested in those sms.

Thanks and regards

Amarjit Mohanty
[protected]

Dear Sir,
i am vodafone consumer and my no is [protected]. .i want to stop all the msgs that i am receiving frm TM-FOLLOW..please stop the msgs which are unwanted...to me...


thanking you
surya

I keep getting unwanted SMS from phone number [protected]. Can these be stopped.

Thanks
Maneesh

Sir/Madam

Hi,

I am a vodafone customer (No.[protected]) for last 10 years. (previously known as BPL & Hutch) but now I feel that why i took this connection as they are not at all responsive and kind enough to handle customer's hue and cry. I registered myself for DND (Do not Disturb) service. It has been more than 1 year since my services got activated and I have registered a complaint a lot of times to VODAFONE Customer care. I still get CALL & SMS from Vodafone Servers & Other telemarketing company atleast once a day.SMS servicing was problem in last two months, no appropriate action had taken till now But I dont think that Vodafone is following the guidelines that TRAI has issued for unwanted calls for all the telecom service providers. I hope you may solve it as soon as it possible

I am a vodafone customer. My mobile number is [protected]. Kindly stop the daily SMS from
http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1
And also cancel my account in "wap.india times.com" & LM-FOLLOW,DA-FOLLOW,TA-FOLLOW,DM-FOLLOW,LA-FOLLOW

I am getting 40-50 sms daily from all these and i have never subscribed for any of these and i am frustrated because every time my inbox is full with these messages and i have to delete all these messages.

Please solve my problem.

Hi ,

I would like to inform you that before 6 Months I have already activated “ DONOT DISTRUB “ in my connection but still after several reminders to Vodafone I am receiving the unwanted SMS which really disturbing me a lot . Please find some of the details bellow . Which there is no propper action taken by vodafone .

Phone No : [protected]
Name : Prajit Kumar Sahoo

TM-PARAGON
19.05.2010
12.59 PM
PROPERTY

TD-ACD
25.05.2010
8.40 PM
PROPERTY

TM-INV CLNC
12.06.2010
6.23 PM
PROPERTY

TD-VDPL
13.06.2010
9.45 AM
PROPERTY

[protected]
14.06.2010
1.18 PM
EDUCATION

[protected]
14.06.2010
2.06 PM
HEALTH

RM-UNIVERSL
14.06.2010
5.46 PM
PROPERTY

TM-REN
16.06.2010
9.35 AM
INVESTMENT

I m using Vodafone cell no.[protected] ( Post paid ) I am receving unwanted SMS since jan 2010 and i sent DND sms to vodafone on march 2010, Repeated follow up with vodafone gallary and customer care, still i am recieving unwanted SMS and every month i am following up with vodafone gallery but everytime they are saying after 45 days it will be deactivated, every month i am listing same sentence.

What should i do?...

Hi,

I am receving unwanted sms every day after registered DND in Vodaphone. Its really disturbing me. kindly help me out from this.

thx
Nagendra.
[protected]

i am bye new voda fone nunber [protected]
24 ha thy send vodafone service, and other sms day and nigh halp how co i stop it

Vodafone — receiving unwanted sms

I have been receiving cricket updates since last month. But I don't want this service. Pl. cancel this service as soon as possible because I have being charged Rs. 5/- daily.

Hoping for the quick action.

Thanx.

ph.no. [protected]

ph.no. [protected]

pl. tell me procedure to cancel the sms facility of cricket updates that i am getting as earliest as possible.

thanx

Vodafone — unwanted messages from unknown no. regarding advertisement

Dear Sir,

I am using Vodafone prepaid no.+[protected], after intimating vodafone care several times, i am still receiving promotional messages of real estate dealers, educational institute, readymade garments & many others.

They are still not solving my problem.
Kindly provide me the solution for the same.

I am very much thankful to this website and after that your response to query.

Thanks

Vodafone — Receiving unwanted call & sms on my mobile

Fear Sir/Madem
Even though I have registered for DND on my mobile Nos viz [protected] & [protected], I am constantly receiving unwanted calls as well as sms's. Please advise my Mobile service Providers to adhere to the law & let them provide the service customer friendly.

Vodafone — Receiving unwanted sms advertisements

From time to time I am receiving unwanted sms advertisements. The latest was received today[protected] from JAZZ HOLIDAYS, from the number [protected].

(message is in gujarati language)
vodafone company dvara mara nokia 2100 handset nu balance 3 time capvama aavel chhe.E loko dvara mane janavvama aavel chhe k mara dvara ringtone download karvama aavel chhe ane wallpaper download karvama aavel chhe.Maru balance 10th aug 2010 naroj pehli vakhat ane 14th aug , 15 aug 2010 na roj rs.7 , rs.20 koi pan jankari vagar kapvama aavel 6.Me complain kari parantu mane santos purvak javab madel nathi.
(My email ID is biren.[protected]@ymail.com)

I have got disturbing message ans un wanted call from mobile number.[protected]

My number is [protected]

i have got disturbing call from. [protected] vodafone number.
i request plz help me about this and give me details of this no: i hope u take imideat action and try to stop this type of call's.
Thank's
your truly

i have got disturbing message and unwanted calls from mobile number.[protected]

please give me his or her address and details

Vodafone — abusing and disturbing through mobile

sir
A person whose mobile number is [protected] disturbing and abusing on my family cell,please warn him to dont do as either give me his details i will take action
thanks

I have got disturbing call from. [protected] Vodafone number.
I request please help me about this and give me details of this no: i hope u take action and try to stop this type of call's.


Thank's
your truly

Vodafone — Poorest Network & Poor service

Main Problem is

Poorest connectivity in My apartment, when I am talking outside frequent disturbances in outgoing voice, other person cannot hear me clearly, call error connection, couple of time the call going to unknown person, frequently disconnection during conversation. callers unable to trace me. This has caused serious damage to my Business and personal activity.

Being start up entrepreneur, my business and networking activity has been seriously affected from your poor service. When I complained on 5th, you wanted 12 days to correct, even then you did not respond to me single day, showing no concern whatsoever, despite repeated calls. I have called your customer service umpteen number of times, the most unfortunate thing is even your customer service people cannot able to hear me properly, so they promptly put down the phone each time I called them, never bothered to call me back. This has frustrated and annoyed me and my family.

When I got a call for a different purpose from Vodafone, I have mentioned this problem then also, your person did not bother much, infact she told me that some one has closed your complaint, mentioning they have called me and I did not respond so they have closed the complaint which I have done on 5th without any solutions to this problem. When I wanted to speak to one of your manager they made me to hold on for several minutes finally they told I m shobha talking, when I asked her designation. She put down the phone abruptly without any solution.

This type of behavior and diplomatic answers ..some sort of sorry has no meaning.

I really would like to go back to Airtel Network. My impression with Vodafone has lost. We wanted to take further 15 Corporate connection from our Small team members with Vodafone, but we are not considering that option anymore.

I think TRAI policy has been kind to you as I may not able to PORT ASAP. Definitley I will forward this to TRAI and take up this issue on Grounds of Network issue, as I cannot wait 3 months withou proper network connection to my mobile.

I hope concerned authorities take this matter seriously and resolve it within 24 hours.

Our Corporate connection Numbers facing problems are : [protected], [protected], [protected], [protected].

I have complained more than 10 times to Vodofone. Including nodel officers, mumbai office, corporate office. I Have been promised that they put booster, that is the only option. I was promised to that they will put Booster in 7 days on 20 Feb. Till now, they keep on giving elusive answers like, our engineers are working without any timeline. The main problem is 75% of the time my mobile is defunct. I m facing huge losses and huge amount of stress due to this. My business relations have affected very badly.

I want concerned authority to take stringent action against Vodfone. If African country can fine Airtel for Poor customer service. Why dont India can fine Vodofone For poor service. I deeply agitated. I going through this problem since 40 days. I cant afford another 50 days of this.

Your sincerly

Seeking Justice from this Forum

Prasad

[protected]

vodafone services — REVOKING OF SERVICES OFFERED

To,

The Kind Authorities @ COMPLAINTSBOARD


Greetings.


Sir, This complaint is regarding voidafone services. I am subscriber of vodafone services and my SUBSCRIPTION NUMBER IS [protected]...I am receipient of the SMS from the service providers on 6 th Feb regarding the FREE SERVICE OFFER..stating... 2 local vodafone calls will be credited to my account on daily basis till FEB 28 to be used on the same day. Initially i received the offer for 3 days but from 4th day onwards, the OFFER IS BEING REVOKED WITH PROPER, PRIOR INFORMATION ..When i enquired for the same at the service customer care department, many a times, i received varied answers which is unclear, ambigious and rejection of the services for unknown reasons.. ONCE THEY STRAIGHT AWAY DENIED ANY SUCH KIND OF SERVICES BEING OFFERED.. I AM AMAZED..

I registered a complaint bearing No.[protected]. As one of my family members continued to receive 2 LOCAL FREE CALLS till date, i am amazed of the sudden action of VODAFONE SERVICES..IT is NOT just matter of 2 local free calls..BUT THE CONCERN IS REGARDING CUSTOMER BULLYING AND CUSTOMER BETRAYING.

Sir, i request the CORE AUTHORITIES TO PLEASE consider the complaint and help accordingly.

I am, shall ever be greatful to YOU FOR their wonderful help.

Thanking you sir.

My number is [protected] , i am a vodafone service user , i have submitted my identification documents to Vodafone excutive Rahul , his number is [protected] ,three days back, but still my clip service has been deactivated. Can anyone help me on this, if we call Rahul , he says he has submitted my documents in the company , this is very unfair to a vadafone user since last 12 years . Kindly do something about this.


VIMAL

Vodafone — Vodafone revoked CLIP service

I have been using vodafone postpaid service for last 4 years([protected]). Now Iam receving sms/calls stating that I have to resubmit my identification documents, in addition to the ones i had submitted when i subscribed to the service. On dec 24, my CLIP services were revoked without any intimation at all. Later I received another SMS stating that CLIP services will be revoked if the ID proofs are not submit before 27 dec. I contacted the customer care and nodal officer, but all i could get from them was "new TRAI regulation". I asked them to provide the url to the regulation or the document, but received none. None other than me is facing this. What I believe is that vodafone has misplaced the documents i submitted and to get a fresh set, is harrasing me.

Idea — Wrong plan commite

sir,

I beg to say that ,i purchase one sim on date[protected], from ITBL Telecom Pvt.Ltd(ITBL HOUSE B-70 Naraina phase-2 new delhi-110028 ).

i gave cheq to the company name of Rs 450/-
Sales man said that he will give plan 149/-.and Two any other number ulimited free.
sim is not activate till now ,i called up to sales man and to company,but they do not pick up the phone.

so,i request to u please take action as well as soon,and please reply quikly ,what should i do?
if you will not give any response quickly i will take some personal action.

Details:
Sim No.[protected]
ITBL Receipt No.-30931
idea serial no.-1543692
Sales Persion Detail:-Ravi, *hone no.[protected],[protected],[protected],[protected],[protected]

Thanks:
Krishan kumar
[protected]

totally agree with u.i got a similar msg yesterday and within minutes they have deactivated my caller line service.how can they do this wihout giving sufficient time for us to submit the necessary documents? and from what u r saying i guess even after submitting this is going to continue.i am going to shift to another service provider ASAP ! vodafone is the most USELESS of service providers. we must spread the msg and make them lose all their customers!!