[Resolved] Vodafone — Address proof | |
My native place is hyderabad and recently shifted to mumbai. After so long enquiry, on jan-10 2009, i have taken new prepaid connection from vodafone in Mumbai. Its life time free. I have submmited photocopy of passport as address proof and also signed declaration form instead of submitting local address proof. I was told within 2 days all the enquiries to be completed. After 7 days I recharged my mobile with Rs.305. To my horror. I received so many messages in the last 10 days. The connection is nolonger life time free. It is valid upto 2014 only if for every 6 months, i have to recharge for Rs.200. Then I got SMS form vodafone to submit the local address proof withing 48 hrs. If failed, the connection will get deactivated. When i approached local vodafone centre, they mislead me and told it is mandatory to submit the local address proof and the same is mentioned in vodafone kit, which comes along with new connection. They also told that all mobile services are made it mandatory.I also inquired other mobile services like airtel, tata. They told signing a declaration form is sufficient. I called up customer care center couple of times for the help . They told if my company is reputed company, then company Id card is sufficient as local address proof. But local vodafone centre refused to accept the same. Now my number is deactivated. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
8 Comments | |
Comments
sir i have proffs
Reply
Dear Sir
Please send me name & address of mobile number [protected] at my email ID as soon as possible.
Please send me name & address of mobile number [protected] at my email ID as soon as possible.
Address proof for this Num [protected]
my no [protected]. i had submitted my detaile twice .but once again they called me to give me address proof and identity .i had given it on 21st dec2009. but again they called me to submit the same on 1st vjan 2010.
How many times i should do it?
How many times i should do it?
hello sir, i am using my vodafone connection from 5 year bfore there is no problem but now your company creating problem with my proof or indentification . i submitted my all document last time but they told me a new proof what is this. my no is [protected].
From,
K. lilly ( s.raj)
mob no [protected]
no :111 model line 3rd street
old washermenpet
chennai:600 021
[protected]@yahoo.co.in
raj.[protected]@gmail.com
To,
The vodafone manager,
chennai
sir,
As i am using this vodafone sim for past 5 years. Suddenly they need address proof and there is no response in costumer-care ... And i called to 456 they replayed all address proof is correct . So accept my proof anc clear my num as soon as possable . and replay for to my mobile num or to my mail id soon
Thanking You!
yours faithfully
s. raj
K. lilly ( s.raj)
mob no [protected]
no :111 model line 3rd street
old washermenpet
chennai:600 021
[protected]@yahoo.co.in
raj.[protected]@gmail.com
To,
The vodafone manager,
chennai
sir,
As i am using this vodafone sim for past 5 years. Suddenly they need address proof and there is no response in costumer-care ... And i called to 456 they replayed all address proof is correct . So accept my proof anc clear my num as soon as possable . and replay for to my mobile num or to my mail id soon
Thanking You!
yours faithfully
s. raj
My No:[protected] in bangalore, i submitted the address proff details to nearest distibutor in Malur/Kolar Dist. they said with in 48 hrs my no will come to regular, but still "Private No " only shows at the time of incomming & missed calls, Pl activate ...
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