[Resolved]  Vodafone — default in recharge & customer care's unprofessionalism

I am very depressed with the way vodaphone has been treated me.It is just like I am serving for the company & for that I am paying to it.
The case with me is like as follows,
on 31st jan, 09 I had recharged with 100 Rs. easy recharge voucher.
But not got the sms about recharge or, balance from company. Iwaited for 1 hr. for that, after that i called customer carre for enquiry.And then what happen is a like a not less than a tragic story.He first refuse to say that my a/c has been recharge . But after 1 hr. discussion he accepted that my a/c was recharged with the 100 rs. voucher and i had got 87 rs. balance.
But in addition of that he mentioned that the balance is for only 1 sec. i already used it in 1 sec.
stranege ???? but it is true. I couldn't belive on my ears.the voice coming from the speaker was saying that my balance was a volatile one.which just evaporated in a moment.
But I refuse to give up. I denied him.& ask for last five transactions.i got the message which clearley showed that htere was not any transaction activity since i got recharge.Icalled him again.
he listen & make a new story.he said that the website is not updated u may contact after 24 hrs. I accepted this as my clock showed me midnight signal.
Since, next morning I stick on phone to calling cus. care & wants to chat with that man.
But customer care has no dare to face me
he blocked my no. from customer care excecutive.

I am fed up with this type of behaviour.
shame for vodaphone customer care service, it is not customer care but it is customer torture.
thats it, i am going to trash it & crush it.
hope u will take lessions from that.
let's wish...
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Aug 14, 2020
Complaint marked as Resolved 
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My Mobile Number is [protected].I am Using this mobile In AT AGRAHARAM area of Guntur Town, AP
The Signal is VERY BAD in this region.

So Please Make Necessary Arrangements to Enhance the Signal
yes. i applied for one new conection and one conection prepaid to postpaid on 4/2/2009 their dsa no.23 intech solution c161, hemkunt house gautam nager, beside community center, yusuf sarai, new delhi. cash amounting to 750/- was deposited on same date but even after passage of 7 days neither sims have been activated nore cash was refunded. no response from any corner. through this mail i request vodaphone office to atleast contect me through mail or at phone no. [protected]
Dear sir, I am vodaphone subscriber and my mobile number is [protected]. I am receiving blank calls from Mobile No. 91 [protected] since morning. I recd about 10 miss/blank calls from this number. I tried to call back this number to find out who is calling, but did not get any response. You are requested to inquire in this matter and give me fed back. Ashok Shah
Please refer to your customer Agreement Form No. 80849472 dated the 25th April 2009 for getting a New connection by your representative Mr.Rakesh Chandra on 25th April 2009 vide his Mobile No. [protected]. I have to complaint that the connection vide your SIM NO. [protected] not been activated till date & Mr. Chandra neither picked up the phone nor the sim activated.

Now I request you to please activate the SIM OR inform me on my Mobile No. [protected] at the earliest.

Thanking you,


(J.P. BHARGAVA)
DEAR SIR IAM VODAFONE SUBSCRIBER AND MY MOBILE NO IS [protected]. MY MOBILE IS LOST TODAY MORNING.SO PLZ BLOCK MY NO.

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