[Resolved] Vodafone — improper deduction of balance

 
559 Reviews
India
 prakhar gupta
I,prakhar gupta is a prepaid customer of vodafone([protected]).They deducted rs 200 from my account on basis of activation of any service which i never opted for..
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.

Complaint marked as Resolved Dec 2, 2016
Verified Support
Vodafone India Customer Care's response, Nov 30, 2011
Hi Sandeep,

We tried calling you, but there was no response. Please share a convenient time for us to get in touch with you to address the issue.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Feb 06, 2012
Hello Anuj,

We would like to inform you that you should be able to contact Customer Care now. You can email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Haryana
Verified Support
Vodafone India Customer Care's response, Mar 16, 2012
Hello Anupam,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, West Bengal & Andaman and Nicobar
Verified Support
Vodafone India Customer Care's response, May 10, 2012
Hello B.S. Gehlot,

We would like to inform you that the mentioned offer is not available.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Oct 16, 2012
Hello Priyanka,

Please note that we could not reach you on your number. Kindly share an alternate number here http://tinyurl.com/79emtab so that we can get back to you with assistance.

Regards,
Vodafone Customer Care, Mumbai.
Complaint comments  558 Comments     Updated: Share0Tweet0

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Comments

Hi,

I was using the Vodafone in Mumbai. now I shifted to delhi. I want to close my Mumbai's number. I requested this to the customer care. According to them I have to go the Vodafone showroom. I went there but they are also not accepting my request to close my postpaid connection. Please do something needful.

regards,
Ravi
hi,
i am using vodafone in hyderbad. i had requested for GPRS settings in my mobile ,so they told me send sms to 52586 as vodafone. after that i got the sms that the gprs and mms settings have been sent to my phone but ididn't get setting then how i can access internet in my moible so please send the setting throw my email-id and my mobile no -[protected] and my mobile is Imate jam .so please help me
Regards,
Tito Thomas
i'm a vodaeone pre-paid custimer in bangalore.
now i'm in roaming state. i.e. now i'm in west bengal.
i've complain that my vodafone cell *([protected]) does not deduct local call rate whenever i stay in local area.
i.e i mean that every call charge be 2.40p/m where as call rae rate 1.40p/m.
improper deduction of my balance
Hi,

I am using my Vodafone no. (91-[protected]) in Delhi.
For last 3 days, its not working till now.

I requested this to the customer care but coustomer care not responsed.

Please do something needful.

Regards

Suchita Rani
1) network problem (area:-suti & dhuliyan of dist msd state wb).
2) coustomer care executives are irresponsible to consumer.
3) more delay to receive consumer calls to coustomer care.
4) after receiving calls & talking about formalities they put the consumers in hold till line dissconnect.
Dear
I want to know Gallery in Near ChurchGate

anup
Hello Sir/Madam,

Yesterday I activated Romance service. I am just wondering that will I get any message or call. I even searched through your web sites but didn't get any Information.

Basically I would like know how do I use this service.

Thanks,
Dear Sir,
I am client of your mobile service. I was purchase your colour set-225 with new connection on dated[protected] from local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi for Rs. 1600.00 the bill no is 1211 dated[protected].
The IMEL No of set is [protected] &
M.S.N. No is[protected].
On dated[protected] I found the screen of that set is damage. For repairing purpose I give that set to Harsh Language & watch Co. on dt. 13.11.2007.
Today they told me that the local distributor & service provider is not repairing that set and also not giving any details when they are able to repair that set. Please consider this matter on your level and shot out the problem as soon as possible for trouble free services.

Thanking you

(Devesh Sumit)
varanasi
[protected]
Hi,

I'm using vodafone in hyderabad i had requested for STD facility for which they informed me to recharge with 54rs which i did and after two days facility has been barred which cost me to more and is lost my valuable bussiness and whch give me bad immpression towards my coustomers . and when i calld up to customer care the keep on saying with in 24 hrs it will be activated but till time no result and whn i tried to call they are keeping my call on hold and dissconnecting it .. more important is my time which im waisting call 2 customer care please my request is remove customer care . And help me with my problem .. i want STD facility and 75rs tariff plan
more importantly customer care service where i can speak
My prepaid connection [protected] was given away when I was out of the country for 6 months. This was after repeated requests from Vodafone asking them to either give international roaming so that the account could be charged and not dissconnected- which did not take place. When I returned in November hutch/vodafone said that I could retrieve my number from Bangalore. They put in a request saying I was back and had requested for my number. 2 weeks later I reached Bangalore and went to the vodafone shop where I unapologetically informed that my number had been given away to someone else just a week after I put in the request for my number. Not only is it inconvenient for me but also for the person who has been answering my phone calls on my behalf. This is certainly not 'customer care/ service'
My prepaid connection [protected] was given away when I was out of the country for 6 months. This was after repeated requests from Vodafone asking them to either give international roaming so that the account could be charged and not dissconnected- which did not take place. When I returned to India ( Kolkata) in November hutch/vodafone said that I could retrieve my number from Bangalore. They put in a request saying I was back and had requested for my number. 2 weeks later I reached Bangalore and went to the vodafone shop where I unapologetically informed that my number had been given away to someone else just a week after I put in the request for my number. Not only is it inconvenient for me but also for the person who has been answering my phone calls on my behalf. This is certainly not 'customer care/ service'
My prepaid connection [protected] was given away when I was out of the country for 6 months. This was after repeated requests from Vodafone asking them to either give international roaming so that the account could be charged and not dissconnected- which did not take place. When I returned to India ( Kolkata) in November hutch/vodafone said that I could retrieve my number from Bangalore. They put in a request saying I was back and had requested for my number. 2 weeks later I reached Bangalore and went to the vodafone shop where I unapologetically informed that my number had been given away to someone else just a week after I put in the request for my number. Not only is it inconvenient for me but also for the person who has been answering my phone calls on my behalf. This is certainly not 'customer care/ service'
I have had issues with Hutch, but at that time they even credited my account with Rs. 100 of talktime when I complained(to hutch service). But recently after hutch became vodafone, I found that my gmail application fails to work complaining about connection problems while the integrated browser continues to work. Also I have got odd technical messages regarding failure in oledb while trying to send service commands. Their service and reliability seems to be degrading with time.
CLIENT/EMPLOYER: (SAHARA OIL LTD LONDON)
LABOUR CONSULTANT
RECRUITMENT AGENCY: ROBERT RECRUITMENT AGENCY
LONDON 21 NEW CASTLE STREET EC . LONDON GREAT BRITAIN

Contact Email: [protected]@gmail.com

JOB REF: ARI 41/21267

ATTN: APPLICANT

AT SAHARA OIL LTD LONDON we specialize in
Managerial careers moves for professionals engaged
in the E&P sector. Interestingly, most of our
clients are not actively looking for a new job, but
are keen to
consider the right opportunity.

We listen carefully to what is important to you with
regard to career, family and lifestyle. We then use our connections and investigative skills to identify interesting opportunities that meet your criteria.

DETAILS:
SAHARA OIL LTD LONDON with the mandate to recruit
expatriate services employees` for the fulfillment
of the requirements of SAHARA OIL LTD in LONDON , seek to write your consent after recommendation from our labour
consultants based on recent expatriate vacancies with our client.


SAHARA OIL LTD LONDON intends to invite prime
experienced individuals/expatriates capable of
rendering expertise services in fields below:

MECHANICHAL ENGINEER

CHEMICAL ENGINEER

OTHER ENGINEERING RELATED POSITIONS

ACCOUNTING/AUDITOR

PRODUCTION/TOP MANAGER

MARKETING/MANAGEMENT

COPERATE PLANNING/HR

SECRETARIAL OPERATOR

MARKETING/MR/MEDIA/PR
PACKAGING
HUMAN RESOURCE

ART DIRECTOR/DESIGNER


PROJECT SHALL REQUIRE:
A cooperate project management team, Productions
Services, procurement, Marketing and Sales,
transportation and installation, safety, drawing, Designs, Geological services, maintenance and commissioning.

Entitlement, Compensation and Benefits packages
include;
A very attractive net salary paid in Pounds
Sterling, US Dollar or Euros equivalent depending on employee home country and currency preference.
Quality single or family housing accommodation in
company community.


Free medical care in LONDON for employee and family.

Excellent educational assistance benefits with
family status
employment.

Paid airfares allowing full flexibility with holiday
travel.

Personal effects shipment and excess baggage
allowances.
Full access to some to some of the finest and social
recreational
facilities in LONDON.


CONTRACT DURATION:

Level 1: 12 Months, (One Year) and renewably only on
satisfactory
performance by employee.

Level 2: Full time
Interested candidates must have not less than 4
years experience in any
of the above listed fields.

Interested candidates should forward their
resumes/CV with verifiable
reference(s) as word attached document to:

E-Mail: [protected]@gmail.com

Note: Interested candidates are also required to
contact our LONDON Local Office strictly for the
purpose of this project.

CONTACT: MR ROBERT WILL
Head of Recruitment Services.
ROBERT RECRUITMENT AGENCY
21 NEW CASTLE STREET EC . LONDON GREAT BRITAIN
LONDON
Contact Email: [protected]@gmail.com

Note, we shall forward your cv/resume to our
screening department for proper screening, only the
successful candidate shall be contacted after
screening, if you are not successful after the
screening, we shall not contact you again.
Hello,
I was having a negative balance from Sunday Dec 9th onwards, because i have dowloaded two themes in to my mob, but I have recharged yesterday with RS 111, i didnt Get any sms message confirmation regarding the recharge and when dialing to my mobunumber its still saying "Temprorarily Disconnected". So please help me regarding this. My Mob number :[protected]
With Thanks and Regards
JITHENDRAN
Dear Sir,
with regsrds i want to say that i am not satisfied with Vodafone connection which i have, which i am using No [protected].
Following are my complaints
1/Changed of caller tune without permission (complaint no.[protected]th of dec 2007)
2/unlimitted useless calls from VODAFONE
3/unlimitted useless messages from VODFONE
4/recharged STD pack of 79 but coldnt get the benefit, STD calls are still @RS 2.60. (My new complaint).
Looking good responses in future.
So now tell me the solution. Here we are hundreds of students having VODAFONE connnection....
We think we should quit VODAFONE now.
Thanking you
Inam ul Rasool
they are changing their information method in their toll free no
we are getting problem to talk to customer care
dear Sir,
Iam u r costamer since 6years. I have a problem on my phone that is it was asking puk number can u help me out and my sim no is[protected].

Vodafone Co-operate plus plan) — Caller tune

Hi ,
I think the serive of copying the caller tune is a crap, its been thrice i have received the SMS from 56789 that your caller tune has been copied from a particular number and i know that i cannot make a mistake all three times and i called the customer service dept. at least 20-30 times ,
fisrt the line is always busy and we do not have time to keep wating and after talking to the team leader (Gargi) and several agents i have not got any solution.

I am also from a International BPO so i knw the kind of customer service we have to provide to our customers and if this is what we get from you people its seriously a crap.......


and i dont think that my team and me will continue with this service provider....and not reversing the charges ...



Regards
Gourav Singhal

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    Vodafone - improper deduction of balance