Vodafone India Complaints & Reviews

Sir, this is prakash from Indira mata nagar, Hinaga Rd, nag-16..
I've purchased one simcard of vodafone numbered..[protected]
i have used it for 6 months with no interruption...but now after 6 months my service been expelled.
After asking to CC...they replied u haven't submitted the doc..yet hence it resulted into interruption or disconnection..
So i demand that please look into the matter..and take the necessary action...
If possible restart my no...
Reply me on my alternate no...
My alternate no...is [protected]..

Thank you

The Vodafone company (Madhapur, Hyderabad) has offered a Fila Shoes coupon on booking a new postpaid connection and has taken Rs 300 extra for that and promised us that the coupon will be handed over at the time of first bill payment. But after paying the bill, they said the coupon is out of stock. and asked to come next week. Like that we went there atleast 10 times for the coupon but hear the same thing . They say they will do home delivery or Monday you can come and collect. But till now we have'nt received anything. Only waste of time and petrol. We have requested them to deduct the amount from our next bill. But they say they cannot.We've also requested to give the other coupoun of Provouge. But they said the same. Kindly give a solution. I am planning to go to the consumer court if this is not solved in the next one week time. KIndly help.

Thanks

Roshan

I am having Mobile no [protected]. On 21 May i got an sms from the co, that my Music station has been activated and Rs. 50/- will be debited. on 22 May I talked with executive on No. 111 and he refused to help me and by that time Rs. 12 was debited and on two more occassion Rs. 12/= each time debited upto 5th June 09.
refund my Rs. 36/- immediately and activated 111 executive talk connection
guldeep bhatia
[protected]
gulde4ep bhatia, F- 25 A Hari Nagar, New Delhi 64.
presently i am posted at Bank of India Moga Br. Moga 142001

Dear Sir

As an user of Vodafone Prepaid-Bihar/Jharkhand circle, I'm facing a very great problem in signal receiving inside my home. Whereas on the roof my home there is mostly full signal & I also selected my network selection manually. From my home 02 towers are situated at a distance of approx 1 to 1.5kms.
My Address is
Deep Prakash
S/O Mr Naresh Prasad Singh [Retd.S.M.]
Village-Sikharichak
Post-Mokamaghat
Distt-Patna
Bihar-803303
Near Mahadev Sthan Area

My cell nos which are facing problems are [protected], [protected], [protected]. Please try solve out my problem at your earliest.

Rgds,

Deep Prakash
Cell-[protected]

respected sir/madam,
i am a prepaid user of vodafone(uttarakhand) for the last five years but in past two days i suffered a lot.i have a complaint against a no.[protected] who is calling in vodafone customer care and again and again barring my number.these vodafone care people also not providing some decent information.
so i want some action shoud be taken against this no and send me detail of this number so that i can lodge a complaint in police.
i will be highly oblised if i get some help.

Hey,

I am getting missed call from the no. [protected]. Using some tool I found that he cell origins from Bangalore or Mysore of karnataka state. Can anyone help me out to get this ...

Finding difficult to send sms to BNSL(Arunachal Pradesh) subscriber. If i send sms, balance is deducted but msg is not delivered & it shows msg sending failed. My vodafone no. is [protected]. DO HELP ME OUT N PLIZ solve this problm for others too.

recently i had got a message, that i have won the prize of $500, 000.00 USD, to calim this, i contacted on mobile number of belongs to person UK, he told to contact his agent staying in Newdelhi, and also contacted that person, he asked me to pay the tax $2000, to claim my prize money, then i asked him proof, how i had got prize. further, he had send the all proofs that, DD, Award Certificate, Income tax Notice from British Government, and his passport, these are all scan copies send to mail address, so please enquiry it whether it fraud or correct, how can i send these proofs to you.




thank you

Dear Sir,

Today morning I got SMS of Voice Chat Service has been activated on your vodafone prepaid phone, without any activation request by me and vodafone executive told me recd request from my number.

I told the Vodafone Customer support executive that I did not send any SMS. The Vodafone Customer support executive Argument with me without help me, he has to check with their system and log a complaint for me (as a Customer Support Executive).

Why we are (as Customer) suffer for Liar Activation by Vodafone.


Vodafone COMPLAINT ID :[protected]
Vodafone Execitove Name : Ubaid Siddiki



Thanks & Regards

JAFAR HANIF KHAN
Email Id: [protected]@yahoo.com
Contacts:[protected]

hi, vodafone,
my self maddy, i need a contact detail for vodafone number=[protected],
plz send on my email add.
thanks

Dear Sir,

I (Rita Dixit) am using Vodafone Blackberry Services on my mobile no.[protected] and right now I am visiting Germany. At present, I am unable to avail international roaming facilities. For the same, I have paid Rs. 3000/- (Rupees Three Thousand Only) for activation charges of International Roaming. You are requested to kindly activate international roaming on my blackberry mobile No.[protected].

You are requested to kindly do the needful at the earliest (by today).

Best regards,
RITA DIXIT
0-[protected]
0-[protected]

I was called by a customer service person from vodafone (Phone Number : +91 [protected]) on 11/6/2009 at 7:23 pm. He said that I have free internet access for a period of one month ( June 2009 ), he said it was a promotinal offer. I accessed internet for some time and checked for balance. It remained the same for two to three days.My phone balance was Rs.35.50. After two days I recharged my phone with Rs.100. Now all of a sudden my account has become Rs -28.00. I havent used the vodafone live website because the customer care person said that if anything is downloaded from that website, it would be charged.

Dear Sir,

I am to state that I have submitted the application form for change of my pre paid connection to post paid ( Mobile No. [protected])on 12.06.09 at the Vodaphone store located in Kharghar, Navi Mumbai..I paid Rs. 299/- as deposit and security charges drawn on branch CC-CITIBANK(2216) OF THE COMPANY.I was told by Mr. Rushikesh, an employee of vodaphone store that my number will be activated within 48 hours. The verification was done on 14.06.09 and the fellow who came for verification also confirmed that by the evening of the same day the number will be activated. After the lapse of the said period I kept enquiring from the voda phone store( visiting the store personally everyday) regarding as to when my number will be activated and everytime a different person from the store- Mr. Chirag, Mr shailesh, Ms Audrey and many others kept lying to me by giving false assurances that the number will be activated in the morning or afternoon or evening.With no positive responses and action from voda phone store personnels, I called up the customer care yesterday (17.06.09) and today(18.06.09) and could not get satisfactory answers from them as well and they also gave the false assurancesAND THE END RESULT IS THAT TILL DATE THE NUMBER HAS NOT BEEN ACTIVATED and my cell phone is lying as a dead piece( as my communications have been snapped pending activation of my no.) for no fault of mine. Honestly speaking, I feel myself as a cheated consumer who has been harrassed for the so called crime of going for a change from pre paid to post paid connection. I firmly believe that you will take immediate action to deliver me out of this problem and redress my grievances and ensure that consumers can't be just fooled out by the service providers.
Hoping positive response from your side.

An aggrieved consumer
ANSHU SAXENA
FLAT NO. 203, VAISHALI-CHS.
PLOT NO.62, SECTOR-11
KHARGHAR, NAVI MUMBAI-410210
[protected]@yahoo.com

On 5-June-2009 at 7 PM two people came to my home saying that they are from Vodafone Corporate Office, Lower Parel. They showed there Global Direct, (associate of Vodafone) identity cards. There name were Ms. Simran Chopra and Ms. Sweta Singh. They asked me for my itemised bill and suggested me a new tariff plan to reduce the monthly billing amount. To change this plan they asked for Rs. 1200/- as a processing fee. I paid them Rs.1200/- in cash. They gave me a slip of the vodafone form as receipt. They said that you will receive a call from customer care for confirmation of plan at 9 PM in the evening and in next billing cycle your new plan will get activate. I didn't receive any confirmation call.


In this regard, I visited vodafone Mulund West Store but they are not taking any responsibility. They also mentioned that these girls are not from Global Direct office.

Kindly request to help

Thanking you,

Regards,

Ketan Lodaya
Cell: [protected]

PLS STOP ALL THIS FAKE SMS. HOW COULD VODAFONE IS ALLOW TO SEND THE SMS.VODAFONE SHOULD TAKE CARE OF SUCH KIND OF FAKE SMS AND MAILS


TELECOMMUNICATIONS.
Claims Department - O2 Promotions
260 Bath Road, Slough, Berkshire SL1 4DX - United Kingdom
Tel: +44 [protected]/ Fax: + 44 [protected]






ATTENTION: DIPAWNITA DUTTA,


We received your e-mail regarding winning notification sent to you earlier by our Awards Department. Please be informed, the 2009 Award of O2TELECOMS is no doubt 'rather a momentous achievement in the chequered history of this Organization. All participants were selected randomly from World Wide Webs through computer draw system. Phone numbers were extracted from over 170, 287 Companies and 454, 980, 476 Web-sites for this winning coupon draw. This promotion is part of our financial empowerment program to individuals and companies for 2009 Award Promotions.

After due confirmation of your mobile number: which subsequently won you five hundred thousand Great Britain Pounds (£500, 000.00 GBP) organized by O2TELECOMMUNICATIONS company; your prize claim has been approved and processing of payment will commence by our remitting department upon identification of whom payment is made to.

You are further advised to identify yourself by sending a valid copy of your *identification either driver's license, international passport, working ID or voter's card via e-mail attachment: [protected]@live.com for quick approval of your prize payment by our remitting department.

Note, payment can be made to you - via swift telegraphic bank transfer which requires your *full banking details for successful bank transfer into your account within (24) hours or payment can be made to via certified cashier's cheque which requires your *full current residing address for accurate delivery of prize cheque to your address within (48) hours. You are further advised to inform us with *full details, method of payment you want to receive your won prize-money.

congratulations once again being one of the lucky winners.

Thank you,




Dr. Mathew Ralph,

{Claims Department}

Dear,

I am using a vodafone (hutch) postpaid connection since 2007. My number is [protected]. On 6th of june i went to vodafone store, kamla nagar to change my connection from postpaid to prepaid, but got to know that my plan will change from 10th of that month. I was told to come there by 11th or 12th of june for the change. On 12th afternoon i went to store for the change but i was convinced by Mr.Ashish Arora to retain it as postpaid connection with zero rental plan by paying rs499/-. After negotiating they came down to rs350/- after a discount of rs150/-. According to them my plan would have been changed in next three days i.e. till 15th or 16th of june. So that same day i gave request for change of plan and cancellation of clip for which there was a rent of rs49/- because there was no point o[censored]sing that service (clip) for me. But that service (cancellation of clip) was executed within hours but change of plan is still pending. WHY IS IT SO.???



KANTA CHHABRA
Relatioonship number 1.17069548

Dear Sir,

My name is Virendra from Bardoli, Dist : Surat (Gujarat). My complaints is that our sub broker names Jignesh patel who are work in sub broker in main vodafone dealer in Bardoli city. So that all near bardoli area 's agent can take a e-topup balance from that man.
Than in Nov-2008 i can give him Rs. 15000 than he passed out sum of 10000 of balance on my phone than i can buy sim card of 1000 after he asked me that rest of 4000 i can passed tomorrow because of his limit. i said ok. and i can take receipt also of Rs. 15000. and than to still date he or dealer not give me e-topup or my money back.
so please sir help me for my this type of problem.
my mobile no is [protected]. if any question so please contact me any time.

Thanking You.

dear sir,

my name is c.h.prabhakar, my no is [protected] i using postpaid connection in vodapone, i want details of my bill, how to check in the web, give metails...and password and planing of my no. plz give these details ...thanking u

Hi my name is Sachin Chandran, resident of Pune, Maharashtra. I was really appalled to find that even big players like Vodafone can get in to cheap tricks to get new customer.
I was happily hooked on to my Airtel network for 2yrears – absolutely no complaints. One day I came across a sales representative from Vodafone for corporate offers in my office building in ICC trade tower, Senapati Bapat Road, named Vinayak – PHONE number [protected]. This particular person told me about a corporate offer where I can get two SIM cards with inter calling free. I was really thrilled to hear this offer without realizing it was just bait.
I got two sim cards on same day only with sim numbers – H1 A[protected] and H1 A[protected].
Now almost 8 days have passed and in spite of my numerous requests and calls to their representative and call centers only one of my two numbers, H1 A[protected], got activated.
The lame excuse which I hear when I talk to the representative I got SIM cards from is that the Vodafone requires a cancelled cheque and have a sign a form which gives them authority to auto detect money from my account to pay the bill.
I find it completely ridiculous especially when I was kept in dark when I availed this offer. What I understand is that they should have informed me when I wanted to avail the offer. And if there were gaps in my understanding of their terms and conditions, which honestly I really don’t believe, why one of my two numbers got activated? Wasn’t it a bait to force a person to use their services? I never wanted a single number from Vodafone, my area of interest to change from my area of comfort – Airtel was just free inter - calling between two numbers.
When I requested Vodafone people to give the reason for not activating my number in written they simply refuted which again explains the foul play.
I enquired this with my colleagues and found out that it is Vodafone’s common way to fool people.
As promised I should have got both my numbers activated on same day .I have got myself in to a huge trouble and mental trauma as I have already surrendered my Airtel number and now these Vodafone people have literally trapped me with no option but to use their services.
Through this column I would like to tell this to fellow members of this forum never trust Vodafone and their promises. They are trying to use cheap tricks to achieve their targets.
I would certainly request responsible people from Vodafone to look in to this issue and bring justice to this incident.

Hi,

One fine day my old Hutch sim card registration has been cancelled, when I approached customer care they asked me to buy a new Vodafone sim paying 99 Rs.

Vodafone company has really gone mad, if the want to upgrade the sim, they should provide free of cost.

Asking me to pay is really non-sense.

Chandana Siri