Vodafone India Complaints & Reviews

Vodafone — Wrong information leading to Monetary Loss.

SKU 295 plan is no more fully functional because of wrong information provided by customer care executive.
I was told that getting scheme of Rs 48 activated will not hamper my earlier plan of SKU295
Now they are denying to revert it back.

I need a resolution for the same.

Vodafone — Customer care executives providing wrong information

Customer care executives providing wrong information when I have purchased new sim card through him and he has activated different plan on my sim card.

vodafone essar india — still receiving calls from collections everyday even after making the payment back in december 2008

To, The manager
Vodafone india

My name is Savio Dcruz. My late vodafone number was [protected] which i discontinued using due to pathethic service. Then i started receiving collections calls from ur so called legal department day in and day out. I finally walked into a vodafone store at jb nagar andheri east and made a cash payment on 28/12/08 -14:25:11 hrs for 850(receipt acknowledgement no - br479). The total outstanding due was 844.ur company owes me rs 5 which i havnet received yet. What i receive everyday is a phone from ur 3rd grade legal department asking me to pay the outstanding amount of 844. ive told them so many times .Infact the day i made the payment at the vodafone store. I specifically told him that i dont need to receive even a single call again. he did put some notes in his system. May be that pc got formatted or something. I am totally mentally harassed by ur legal department and would need a compensation for the pain ive gone through. Hope this is heard .

Yours irately,
Savio Dcruz

restore

restore

Vodafone Essar India — LIFELONG VALIDITY

I Dr N.V.RAMAMURTHY, HOLD, [protected], WHICH IS LIFE LONG VALIDITY TAKEN IN JUNE 08 WHERE I NEED NOT RC WITH RS200 EVERY 6 MONTHS STILL IT IS DISCONNECTED ON 25.3.09, WITHOUT ANY NOTICE OR SMS OR VERBAL INFORMATION, IT IS UNFAIR ON THE PART OF VODAFONE INDIA, PL, RESTORE MY NUMBER, ORELSE, I MAY HAVE TO APPROACH TRAI, OR THE, MEDIA, NO OTHER NET WORKS DOES LIKE THIS TO THEIR CUSTOMERS.

Hello Ramamurthy,

This is Anitha from Chennai. I got a same kind of vodafone connection with life long validity in Tirunelveli, TamilNadu. First when I got it, I was not informed about this information (Recharge once in every six months) from the Dealer. when I had to recharge for the first time for the Talk Time, I got a msg saying that, you need to recharge it every six months for min Rs.200 for the account to be in Active after six months. As I already got the phone connection, and gave the contact details to all friends and in office too, I didn't want to change it and using the same. But, the thing I want to mention here is, they are SUPPOSED to tell this information while getting the connection which is apparently hidden from the customers by the dealers. Hence I do agree with you for the complaint on vodafone. But I don't think vodafone can do something in this. Because, it can not get assurance from the dealers that they will give the proper informations to the customers. I also don't tell that it is not a problem of vodafone. They can rectify this by, giving some forms to the dealers for every connections, the customers should fill that and then customers should agree for all these and then they can sign and get the connection.I don't know how far it will be possible. But it is just my opinion by which Vodafone can reduce bad feedback on them from the customers.

Regards,
Anitha.C

Hi,
I am out of the AP for sometime.I was trying to deactivate my Vodafone Postpaid service with number [protected].I sent my request to Vodafone Care and sent mail to corporatecare.[protected]@vodafone.com to decativate the service.I got the reply saying I have to pay the due amount. I cleared the due amount asap.But then after they are not deactivating the service saying you to wait till 14th (Which is my Bill generation date).
Means now I have to pay the rental without using the service. Since I paid the all rentals + sercice Taxes upto 2nd Nov. 2009, Why should I pay again.

Please help me.

vodafone essar india — Issue Legal notice though it's their mistake

Dear Sir/Madam,

I along with my friends has taken a new Post Paid Connection([protected]) in the month of March.
Since then I was recieving few Junk messages (Around 300-400 messages per day).You can imagine the frustration of mine because of these unwanted messages.
Hence I reported the same to Customer Care in the same month.

I clearly mentioned them that I am not going to pay the bill unless the issue gets resolved. Though the issue is not resolved,without any failure I have paid the bill for March. But while paying my bill, i again clearly mentioned them that the issue has to be resolved or else i wont pay the bill for next month.

I have lodged numerous complaints on the same issue, but everytime i got the reply from executives that "The issue will be resolved in 4 days",but it didnt happened in the span of next three months, still I have paid the bill for April and May.

Because of this junk messages, I have to swith off or keep my mobile Silent which resulted in missing many important calls; infact i have missed certain important business calls.

I will be getting a numerous remainders for not paying the bill, but unfortunately no one bothers about the progress of my complaint.

I have raised numerous complaints regarding this problem and also there will be proofs of call recordings between me and customer care executives from Vodafone.

When this final bill is generated, the amount initially is 726/-,but now with fines it became 1139/-.
It is not that i cant pay bill of 726 rs, its just that i want the issue to be resolved. But unfortunately Vodafone approached in a legal way rather than focusing on resolving the issue.

Since Four years I have been using Vodafone Prepaid I have never faced any issue.That is the reason I have taken one new postpaid connection.But that resulted in this way.

For any further clarifications please reach me on [protected].

Thank you.

Best Regards,
Jaya Krishna

Vodafone Essar India — Not flexible to migrate from postpaid to prepaid

Hi,

This is Bhageerath from Hyderabad. I have vodafone postpaid connection ([protected]). My usage is very less and it is not even crossing the monthly rental so i wanted to migrate to Prepaid. I have contacted customer care to check the process to migrate from Postpaid to Prepaid but to my surprise executive told me that there is no such facility of migrating from postpaid to prepaid. I wonder when a prepaid connection can be converted to postpaid why can't they migrate postpaid connection to prepaid. When other operators like Airtel are providing flexibility to their customers to migrate from postpaid to prepaid or viceversa, why this facility is not available in only Vodafone. This is clearly cheating their customers.

So i request concerned authority to take necessary action so that the above mentioned flexibility can be provided to Vodafone Subscribers as well.

Regards,
Bhageerath
[protected]

It's possible. Let's collect list of people who wants to do that and try to get petition from consumer court and TRAI to make migration transparent and easy.

Please comment at http://dilpu.blogspot.com/2010/03/vodafone-india-postpaid-to-prepaid-plan.html

Thanks,
Unsatisfied Vodafone user

dear sir iam kumbha amaralingeswararao ihave two postpaid sim cards incorporate connections one is [protected] and anotherone is [protected]
i lossed one number it is [protected] at one month back 20days back inform to customercare to deactivate the service ihave to pay the rental with out using the number/service scince i paid the allrentals+service taxes up to two moenths why should pay again with out using the service
please help me

vodafone essar india — OUT GOING CALLS BARRED

Dear Madam / Sir

I am the user of mobile no # [protected], since yesterday my outgoing calls are barred. All the dues are clear against this account. In-spite of many complaints at Vodafone care, # [protected] dtd 13/12/2010 and [protected] dtd 14/12/2010 my services are not yet reinstated.
Can Vodafone customer care reply on the above issue and look into this matter and reinstate my services asap.

Regards
C M Tickoo
[protected]

Vodafone — DISCONNECTION OF SERVICE WITHOUT ANY INTIMATION...

MY MOBILE CONNECTION NO. IS [protected]....
I have postpaid connection of vodafone....
but VODAFONE service provider disconnected my service without giving any bill.....i have this connection since 4 or 5 months but till today i didn't get a single usage bill from VODAFONE............

I already asked many times to customer care but they always misguided me due to their lack of knowledge.

I want hardcopy of my VODAFONE bill.......

PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE...........

REGARDS
SHUBHAM GUPTA

vodafone essar india — Wrong and overbilling of internet

Dear Vodafone

Myself Nimesh Sharma, a Vodafone subscriber since long, and a good contributor to ARPU, a management graduate from a very prominent B-School in India, worked as a journalist for 1.5 years, handled a startup company, and now working with a education & training firm as Corporate Liaison Officer, and Trainer Mobilizer. My parents are both lawyers. My Vodafone no. is [protected], and Customer relationship no. is 1.20711636.

I am writing with a very heavy mind but high hopes, after being disappointed by lot of Vodafone Stores and customer care executives. Hope you will get the point that I am trying to send across.

The story starts mid of last year- 2010. I had got Vodafone Live (GPRS) activated on my Sony Ericsson K530i, primarily for emailing through gmail application, and for minor googling. It was serving my purpose, as for other bigger uses of internet, I have unlimited internet at home and office.

Suddenly, I get this bill from Vodafone which mentions some humgama download pack which I ‘allegedly’ downloaded (I don’t even know what is that pack for), with a charge of Rs 150. And this was separate from VFL charges of Rs 200 pm. I made a complaint at Vodafone, but it was ignored, as they insisted that I downloaded it (amid my very hectic schedule, comprising home, office, social work, family time, discussion of new business plans etc).

(Amidst my hectic workload, do you think I have time or bandwidth for such crappy things, which Vodafone launches for college students? And ya, there is no kid at my home, who would do this, just my parents. And my phone remains with me 24 hours- switched on and on non-vibration / non-silent mode. I reply to emails even at 2 am in the night. )

This continued for months after that. After 3-4 months I made a strong complaint, and Vodafone executives accepted their mistake and had to give me waiver of Rs 500 for that. They requested me to deactivate it (even though I hadn’t activated it). I complied with their request- Twice. Both times, I get a message – “this service is already Deactivated on your phone”.
This problem continued with charges varying between 150 to 250, till I bought a Blackberry Curve 8520 for me, as I had heavy email activity in my new job. Till date, I don’t have an idea, what that pack means.

I got subscribed to Blackberry Prosumer Lite (BBPL), because full internet service at Rs600 was very expensive for me. The customer care Exec (CCE) told me that he has deactivated the VFL on my number, and activated BBPL. Fine.

I have configured 7 email accounts on that, including personal and official, and I have heavy emailing use on that, with 100s of emails , messages and chats of all kinds in inbox every single day. I constantly miss the full internet as I cant view so many links, from emails. Vodafone Live (VFL) was atleast allowing to me use internet fully.

Now I get a bill, which mentions charges of Rs 200, for using VFL, while I had got deactivated by your CCE and technically I can’t use it on a Blackberry. I again asked CCE to deactivate it, and asked why hadn’t they deactivated it earlier when I had asked them. He had no answer.
The problem exists till date. In between when I again tried to get it deactivate, there was an error on Vodafone’s part, and my BB service got deactivated (no, billing wasn’t the issue). I thought it was because I had got VFL deactivated, so I sent an SMS for activation of VFL. But it didn’t give me BB service back. My work got stuck. I missed so many business emails, and messages, from my office team, all of whom have blackberry, with full BIS.

For three days, there was no BB service only on my phone (all other team members phones had BIS working), and all CCEs suggested me to do various things on BB, one of which worked in between for 2 hours.

After that, one bad day, I see in my bill, a charge of Rs 800 for using GPRS. I called up CCE, and ask them hows this possible, when I just have a basic BIS plan. They insisted that I have used it, though they couldn’t prove it as their “system was getting updated and not accessible” (as always). They don’t agree to any of what I say.

FYI, I still depend on wi-fi in my office to get full internet on my Blackberry, in which case I find it better to use laptop thru wi-fi, for higher uses of internet.

Now, without using any uncivilized language here, I would like to tell you that – had I known that there was a way to use the internet through GPRS, which I craved for, I would not have missed all those links, and websites that I wanted to access on my Blackberry, during my journeys.

(FYI, I had used such GPRS in my earlier phone, when I did not have VFL pack of Rs200. I had got a bill of Rs 500, and I had paid for it, without any complaints. I have even paid for some sundry packs, which I was made to subscribe to, and amount was small)

For another month, I got such unwarranted charges of Rs 900, for which all the same arguments apply.

Now, adding up the all amounts of hungama downloads (150-250 each), Vodafone live (after I bought blackberry), blackberry GPRS charges (1700), the final figure comes to approx Rs.2800.
Since last two months, I was trying to get some solution, and had paid my bills upto the valid amount. As of today, I have paid all my bills, excluding this amount.

For your convenience, I have attached all my previous 10-12 bills since November last year, for your reference. Please go through them, and let me know if you need some help with understanding the errors. I have also attached last two payment receipts, which reduces the billing amount to Rs.2804 /- net.

I don't have a complaint number, as my complaint wasn't registered, VF CCEs said the complaint is not valid, and blamed me for not paying and not understanding.


Now, my request to you is to either
- Take back my number -[protected] & cancel it, OR

- Give me a good reason to keep my number and keep paying these huge unwarranted charges, OR

- Deduct this amount of Rs 2800, and ask me to port my number to some other provider

- Deduct this amount of Rs 2800 from my final bill, and keep me as subscriber.

If you are following last option, please also make sure, that the other sundry charges, like VFL and GPRS (which is very silly and idiotic, When one cant technically use it) are deactivated and not charged to me, unless you teach me how to use them. In any case, I am not paying these charges, when I haven’t used or subscribed to the services even remotely.

Lastly, as the last resort, as I am fed up of talking to whole team of CCEs, and visiting VF stores, I am game for any means to prove and win my case, including a consumer court case, if Vodafone wants one.

In Essence, I am only asking for my right. If I am given that, I’ll be happy to continue without creating more problems, as I have been.

Yours Truly

--
Nimesh Sharma

Vodafone — Activate Caller tune without confirmation

These mobile phone companies are hiding secret codes.I did not know that if you are calling someone and you press aster(*) that ring tone will be copied and apllied to your phone.This happened with me and they deducted Rs30.
They have never sent any SMS regarding this secret code so how can a common man know about it who has no reach to television and newspaper.They never ask for confirmation and will just activate the ring tone.
In hindi it is called lootna khule aam.

it to didn't infrom and taking the balance

How to activate my caller tune

I agree///... these guys have been cheating me past 2 months...
since i make ISD calls...i assumed they were right ...my bill was as high as 3400 for may-june and in july i got bsnl pre paid ...and completely stopped using my vodaphone no. except for a week and i am shocked to find 2100 rs. bill for july...and 126 ISD talk time and 140 sms roaming...

i havent event sent more than maximum 25 sms entire month..

july month i kept a track of how much i used my vodaphone np. [ used it only for the first week in july and compeletly stopped using it last 3 weeks]

these guys when requested for detailed bills previously ..keep giving excuses ..

i am so mad at them now...

goingto that damn shop and fighting with them for a detailed bill

unethical people...only capable of making zoo zoo ads and dog ads

completely lacking integrity and customer service and support

sir,

i have requested for my vodafone number disconnection for past 3 months and i m not getting any revert back from your side, after the 1 st month and now they have terminated my number . and i want to do full and final settlement, please kindly see upon it ...

DETAILS ;

bill number = [protected]
relationship number = 1.22672522
vodafone number = [protected]

for full and final settlement of my vodafone number ...


my contact number [protected]

anu — vodafone

Dear Sir/Medam


[protected]
please
i want name & address
of above cell No i am just looking for the call details of last 6 months, will u be able to please email me the list ... thx

Kindly send me the sms details on my email id [protected]@yahoo.com, of sent and recieved from april, may and june, from my phone no-[protected].i shall be thankful to you if you comunicate me always on my email id and not on my mobile phone.i want to know who is using my phone.
Thanks
dr anu

sir kindly send me the details of sent and recieved messages from my phone no-[protected] on my e-mail id.from april to june2009 .sir in future please communicate me on my given e-mail id.
thanks
dr anu

jfggdfgfdg

i want last 2 months call and sms details with number in sms...[protected]
vandegujarat.[protected]@gmail.com

Vodaphone is fraud. I have pre paid vodaphone and they keep adding value added services on their own, and then they dont even cancel it when requested. FRAUD.

They make it very difficult to reach a manual operator.

And after an argument with their customer care executive, now they have blocked my phone's access to their manual customer care executive. FRAUDS.

last month a vodafone executive offers me a scheme in wich m gettng 700 mins free n unlimited msgs free n he also told me that i can suggest 1 number on wich he wil make my calls unlimited free. but nw wen i got the bill nuthng i found except 700 mins. that bloody executive also told me not 2 pay the bill if i dont found d discounts. so i want 2 hv ful discount on my bill then only i wil pay it. the executive name is rohit n his number is [protected]. i want u to expel him nw from his job n make my bill discounted so that i can pay it n convert my number into prepaid again as soon as possible.

Vodafone — ridiculous billing

Hi,
I am Sagar Jhobalia, a vodafone user since past 4years. Currently I have a plan that offers me free 1000messages and then ps.30 per national/local message.I have been charged at ridiculous rates for all the messages.Also every month without fail I am being charged an additional Rs.5 for an international message.I have no international contacts!!
The vodafone helpline kept me on hold for 20mins,until I finally hung up.The vodafone outlet employees treated me with disrespect and seemed grudging to even answer my queries.Is this what vodafone a multi billion industry does to it's hapless clients? I am on the verge of switching to another service provider,one who actually provides service.

the same problem i am also faced with the Vodafone. i am also in 199 plan onmy third billin they charged 250 /- from for misc credit&charges which didnt informed to me preorly.and every month they are charging a amount of 48/- from on the name of internet usage which i am not using any internet on vodafone network. the vodafone people are big cheaters

Personal — sim unregistered

I have one new connection which at present not working .the problem it showing is sim unregistered.let me know what is the reason for this problem.my no. is [protected]

I recharged my mobile for 200 + 65. Unfortunately the shop guy done for 300 + 65. After two days from vodafone they deduct the amount in my account(Rs.200 instead of Rs.100). Then I called the customer care thrice and all of them told its deducted only one time. Unfortunately I called at last one guy told me from vodefone they deduct the amount twice instead of one time. So I shouted them regarding this. In the next day my friend call to my number and he got the message "Number temporarly disconnected". I learn a lot from vodafone.

I am using your Vodafone Card from last 4 years as a postpaid but sum problem now I convert its to prepaid on 15.11.2008 but till date this number is closed due to non receipt of documents but I have submitted my documents 4 times. I am going to your Vodafone Office at least 9-10 times for transfer this card from postpaid to prepaid and one then I have given 1 card and this card is prepaid and it is active on 2-3 days but your office mistake & he is given me the post paid card then I am going to your office and give him to this card & took new prepaid simcard but till date this is closed. What can I do now?


V A Ghawate

on[protected] i have subscribed prepaid no.[protected]. and added Rs. 50 currency. Now situation is "Number temporarly disconnected"

Customer care is dead to all

Dear Sir/Madam,

My vodafone number is [protected]. I want my last 4 months (from 01/11/2008 to 23/02/2009)bills for checking. (with time and dialed and received numbers) my e-mail address is [protected]@yahoo.in. Please do the needfull.

Regards,
Kalpana Almeda.

dear sir

my vodafone number is [protected]. sir i want to remove caller tune from my vodafone ([protected]).
sir plz. this caller tune remove in my mobile.
plz. as soon as posibal.
thank's

Vodafone — unavailability of lifetime cards

i have recieved this following s.m.s from ur company"LIFETIME VALIDITY FOR 199!RECHARGE WITH 199 BY 30 JUNE & GET LIFETIME VALIDITY.validity to e extended on 1 july. limited period offer "but the following cards are uavailable in every shop.pls confirm that ur offers are available to the people and the send the messages to the people.

Vodafone SIM — Lime Time Sim

Sir plese tell me


Rate of Life Time Sim.


Thanking you

Dear friend,

i was also a loyal customer to hutch (excellent) and of late Vodafone ( the lousiest )
having made payment for one year advance rental for my no.[protected], they have disconnected my services.

i waited for the option of number portability and soon will change to airtel/reliance.
i want to share this info.with as many persons as possible and so
I SUGGEST YOU TO USE NUMBER PORTABILITY OPTION AND SIMPLY SWITCH OVER TO OTHER NETWORK.
pl do it immediately and enjoy good services.

Hi Pooja, I am in a similar situation, unfortunately. I have lost my SIM card and I am abroad. Could you please share how you went about it and if the issue was resolved? Thanks!

i want the address of the phone number send the address of the phone number which i have given to my mail id as early as possible phone number is [protected]

am geting wrong call's with this no plZ help me 4rm his no [protected] plz tel me her details yare...

i want these phone details


+91-[protected] this is vodafone subscriber

an unknown person doing unwilling massages

dear sir i am a girl i am geting too much irritation from one vada phone no is [protected] please take siviour action me to a voda phone custemar

pls tell me the below nu. address. its urgent.
[protected]
[protected]

Thank u

i want name and address of no.[protected]

want the address of the phone number send the address of the phone number which i have given to my mail id as early as possible phone number is [protected]

hello sir i want a address of this vodafone number [protected] plsss be fast he call me but no answering

sir,
i want the address of the phone no-[protected].plz send the address and call details of these no.i have got the missed call as well as call but not answering.kindly give me the details on my mail id.





thanking you.

i want the adress of the vodophone number [protected].he is my frind. now he didnt speek to me.i miss him more. i want to see him. pls send the adrss to my mail id

i want the adress of the vodophone number [protected].he is my frind. now he didnt speek to me.i miss him more. i want to see him. pls send the adrss to my mail id

i want the details of the number [protected] address and total details

Sir,
I kindly take your attention to my complaint that today I had received a call of [protected]. This no. aperson talk to me very badly .So, I kindly had a complaint against this no.

i want the address of the phone number send the address of the phone number which i have given to my mail id as early as possible phone number is [protected]

i want the detail of the number [protected] name and add.

IF genuind people in VODAFON mail you, then their email looks like that. eg. [protected]@vodafon.com or [protected]@vodafone.in or anything @vodafone.com

First I would like to inform you that VODAFONE is not making any promo. did any one see advt. of notice on VODAFONE website about draw?

Any one can make email id on live.com and mail you that YOU WON MOBILE/ LOTTERY/ MONEY etc... They are trying to collect your personal information to hack your bank account . They all are fake.

Just think, why any one want to give you mobile, lottery, money without you participated in them.???

They are hackers, and they required your personal information/ bank details and they claim that they will send you money after you sending your personal information to them, Actully non of them are sending money or mobile. They just want you personal info. to hack your bank account and transfer money from your account to their account.

SO PLEASE BE AWARE OF THIS FRAUD MAILS. THERE IS NO PERSON WHO WIN THE BIG AMOUNTS.

GOVERNMENT ALREADY BANNED ON LOTTERY, DRAW in USA, UK, AUSTRALIA ETC...

Today i received the same mail from same mail id... i am not even thinking of doing anything... cause i am sure its a fraud...


But why do we receive this kinda mail.. ??


Govt. should take some action against it...cause for some one its a serious business..

I too recievd d same mail fom same sender...
I think they r having alot ov time 2 kil ova here... Yes, itz rite dat dey r hackerz bcoz em using airtel n vodafone ez paying lottery. These hackerz realy duno hv brain...
Govt. Shud du sumthng against dem...

ATTENTION:
This is to inform you that you have been selected for a cash prize of £950, 000.00 (British Pounds)from International V o d a f o n e Promotion programs held in the year 2009 in London Uk.The selection process was carried out through random selection in our computerized email selection system (ess) from a database of over 250, 000 email addresses drawn from all the continents of the world which you were selected.
FOR CONFIRMATION PLEASE CALL ([protected]) (Pin-3478)

To begin the processing of your prize you are to contact our
fiduaciary claims department :

Name:...
Country:...
Sex:...
Age/Tell Number:..

Contact Name: Spencer Williams.
Contact Email: [protected]@live.com
Tel: [protected]

Online co-ordinator
Mrs Judith Harris.




today, I too m in reciept of the same mail from the same id. I also know one person who contacted them through phone and was demanded 29000 cash(Rs.) so as to complete all the formalities. They were also to send person from British Embassy in India to collect the cash. On enquiry from the British Embassy it was made clear that no such person exist and was reported fraud there too. The accent of the officer calling from Chennai was appeared as of Brions and probably was sitting in one of the BPO's in Delhi and around. Its all fake and i am sure they have made fool many of innocent people like those natwarlal gang of Delhi recently unearthed. BEWARE... there is no free lunch in this world, you have to pay some always...

I feel very sorry for the so-called cyber law watchdogs. Many people r fooled by the same msg & nobody is there to heed to the desperate complaints &protests. What a pity! This is the right time AntifraudIntl. prove their mettle.

i dnt know abt this i also recieved a same mail . is it correct

Vodafone Promo 2009 — Clarification

vodafone promo 2009 <[protected]@comcast.net> is it your company related Mail ID are Not? Because I got a mail from that mail ID that i had won the prize money.in LONDON lottery..Scheme.

So Please give me reply whether it is right mail OR fraud mail...

Hi,
I also got the same email and exchange 3-4 mail communication.
They are asking some charge to process it.
It's more than 32000/-.They are not able to process the winning amount without these money as they mentioned.So What is it??

vodafone prom0 2009 — whether it is fake or not

just i received mail regarding my Email Won £950, 000.00 GBP email ( [protected]@live.com )
mailed-by comcast.net please tell me about this message

Hi, yesterday I also received same kind of mail. written on the mail is "You won £950, 000, 00 GBP, in the Vodafone Promo.for claims please contact Spencer Williams [protected] Email : [protected]@live.com
Name:...
Country:..."


when I rply and ask who is this and tell me abt that the got a rply mail over that is"-----


VODAFONE web / Email usage Campaign
Vodafone Online Promotions
United Kingdom.
Tell: +[protected]


___________________
Attn:
I am Mr.Spencer Williams, VODAFONE licensed and accredited agent assigned to your case to help you in the claims process of your funds. I wish to congratulate you and to say you are a lucky person to have won this VODAFONE AWARD PROMOTION.

All the winners in the Promotion were selected by an advanced automated random computer ballot system drawn from 25, 000 company emails providers, and 30, 000, 000 individual emails from the 45 emails providers networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions Program, which is conducted annually in UK,

This promotion is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promotion is the 1st of its kind and we intend to sensitize the public. To begin the verification process of your prize, you are required to fill the claims form below:

SECTION A
First Name:...
Middle Name:...
Last Name:...
Gender:...
Year Of Birth:...
Marital Status:...
Nationality:...
Occupation:...
Mobile phone No:...
House Phone No:...
Fax No:...
Next Of Kin:...

NOTE: YOU ARE TO FILL THE VERIFICATION FORM AND SUBMIT ALONGSIDE A SCAN COPY OF AND MEANS OF YOUR IDENTITY .

DECLARATION:


I...HEREBY DECLARE THAT THE ABOVE DATA ARE TRUE. IN CASE OF ANY UNFORSEEN CIRCUMSTANCE, MY NEXT OF KIN HAS THE RIGHT TO CLAIM MY TOTAL WINNINGS.(SUPER STANDARD AGENT) SHALL ACT AS MY AGENT IN FACILITATING THE TRANSFER OF THE TOTAL FUND TO ME.
DATE:...

ELIGIBILITY:
This promotion is offered only electronically via the Internet with effect from the 1st of January 2009 and is open to all natural persons age of at least 16 years and older with a valid email address recorded in our central database. This promotion is void where prohibited. Principals and employees of the Vodafone International and its respective parents, subsidiaries and immediate family members of each are not eligible to claim their prize awards. We have always strived to keep the games easy to play and win, keep the games fresh and interesting, respond to emails from players/advertisers and lucky winners as quickly as possible and pay our winners as fast as possible after all statutory obligations have been duly completed on the part of Overseas winners. We feel we have accomplished this and this is probably one of the main reasons that we have been able to stay in business and rated the best organization among others.

Warm Regards,
Yours sincerely,
Mr.Spencer Williams . Tell: +[protected]
========================================================
This email and its attachments are confidential and intended for the exclusive use of the addressee(s).This email and its attachments may also be privileged or protected by legal rules. If you have received this by mistake please let us know by reply immediately and/or destroy the email and its attachments without reading, copying or forwarding the contents.


let me know shuold i responde them and delete it.

thanks

Even i Got the same, as

This has qualified you to claim the total cash prize Of £950, 000.00 Pounds in the Vodafone Promotion, contact:Spencer Williams, Email: [protected]@live.com
Name:...
Country:...

Any body can suggest wht to do? should i proceed or not?

FRAUD VODAFONE PROMOTIONS 2009 — sending fraud emails and asking for personal details..

This email is send on the name of vodafone company, please tell me weather its true or somebody is doing some fraud.


ATTENTION: Amit Kumar Bajhaiya,
CONGRATULATIONS! Once again, This is to inform you that you have been cleared a winner of the VODAFONE PROMOTIONS 2009, Following the verification and confirmation of the fact that you possesed the true ownership of the Email, which emerge a lucky winner of £950, 000.00 GBP With REF NO: VDF/[protected]. in the ON GOING VODAFONE PROMOTIONS 2009.

I am happy to inform you that this approval was made after due verification and confirmation of the details which you provided.

Please be informed that we have forwarded your Original winning Certificate,
Letter of guarantee from the UK Government, the Lottery License and your mode of
prize collection to the Courier Delivery Company. You are required to contact the Courier office with details as stated below:

Jasco Courier Service Ltd.
Premier House
Sprint Estate
Oyster Lane
Byfleet, Surrey
KT14 7NW,
United Kingdom.
Email: [protected]@live.co.uk
Tel: +[protected]
Contact Person: Eddie Ricky.( Despatch Officer)

You are advised to send the courier company a mail with full introduction of yourself as a winner of
£950, 000.00 GBP in the On going VODAFONE PROMOTIONS 2009. Also include the below details.

FULL NAMES_______________________
FULL CONTACT ADDRESS ___________________________________
ZIP CODE____________________________
SEX______________
DATE OF BIRTH ________________________
POSTAL CODE ____________________________
COMPANY NAME _____________________________
MOBILE NO-______________________
HOUSE PHONE NO-______________________
FAX____________________
COUNTRY _____________________
REF NO: VDF/[protected]
DRAW NO:...16/IN

Also indicate your:

PREFERRED MODE OF PRIZE COLLECTION:

(A) CASH DELIVERY IN A SAFE BOX ( IMMUNITY )
(B) INTERNATIONAL DEMAND DRAFT

1. To have courier company send your winning by CASH DELIVERY to you in your country through our diplomatic delivery agent. The prize will be packaged in cash and will be transported through the Intercontinental Diplomatic Courier London and will get to you at your door step in your home over there in your country.

2.Barclays bank issued Certified International demand Draft in your name which is transferable to your local account through the Reserve Bank of your country only and a processing officer will be sent to make the transfer from the Reserve Bank of India into your account and he will follow all formalities on your behalf to ensure that your funds are transferred into your account within 48 hours from the time of his arrival to your country.

Everything has been arrange in such a way that our payments mode would meet the standards set by the Lottery boards. After you have sent down this information, a Winning Certificate will be sent to you. This Certificate is your proof of winning from this office to the payment centre you are advised to keep your winning numbers secret for reference purposes.

Also make sure you send a scan copy of your identity International Passport or Drivers Licence or any means of your Identity

Note: you are to Quote your complete names, Ref number/DRAW number and your direct phone number so that they can honour your letter.

For final processing of your claims, you will have to contact the courier company with the
above e-mail address. Send REF: number and fill the above form.

Once again congratulations and always inform me with your dealings with the courier company. Also you must not fail to send your identity prove. Otherwise they will not release your Prize.

Mr.Spencer Williams
Tell: +[protected]
Claim Processing manager
Copyright © 2009 Vodafone Promotion Team! All rights reserved.



many peoples are getting the same email with similar draw and reference number.

even i got the same mail. I would like to know if it is genuine or fraud

i received the same

Unfortunately i provided them my details and just now checked the vodafone site. It says it is fraud. can anyone tell me how r they going to misuse my details and whom should i contact or complaint

Vodafone Promotions 2009 — winner of vodafone promotions 2009

i have recieved a mail stating that i have won a vodafone promotions 2009. and the demand draft of 950,000 pounds was sent to a jasco couriour services. and to recieve the demand draft then please send a mail to jasco couriour services. as i have sent a mail to it then they replied that we need to pay courier charges of nearly 600 pounds to jasco courier services. i hope this is a fraud . which you are doing. please reply to me . venkat. s/o g.k.raju advocate (HIGHCOURT OF A.P).

I received the following mail
You are qualified to claim the total cash prize Of £750, 000.00 GBP in the VODAFONE Promotions;please contact : [protected]@live.com
Name:...
Country:...
Along with a gentleman's name William Spencer and his telephone number[protected]

Is this fake or real? Who can give the right info?

Warm Regards
Priya

Iwas informed.

Vodaphone is morally bound to put an end to this privacy infringement. First they are taking vidaphone name and second their network. Can't such messages/mails be blocked?

network problem in hassan dist, karanataka state

Yeah, .. you are correct.. most of the mobile network operators are doing the same.. I got up one day and my balance was zero .. I remembered my balance was 460+ the last night, and the next day it was zero.. called up cc, but no answer from them, , I kept on calling them, and finally they blacklisted my mobile no. :O

Yeah, the same problem is faced by me. I took a BONUS coupon on 17.12.09 and tried several time to activate the message bonus card of RS. 35 but the thing is that i my not able to activate it till today.Even i am not able to contact the CUSTOMER CARE EXECUTIVE.

VODAFONE INDIA CHARGED ME 192 RUPEES FOR AN ISD CALL WHICH I NEVER MADE ON 29/6/2010. SO FRIENDS WATCH OUT FOR THIS FAKE TELECOM OPERATOR .

Airtel is better.Vodafone is a big time looser.Loosing their clients for providing the worst service ever.i had postpaid and guess what .i was charged 400 for local call of 50 mins.Thats vodafone.I had 5 connections just shifted to AIRTEL...Far far better in service and plans..

Vodafone — NOT ACTIVE SIM 192 HOUR

DEAR SIR,
I ISSUE NEW SIM ,BUT NOT ACTIVE PROPER TIME,THEY COMMITMENT NEXT 24 HOUR ACTIVE, BUT TODAY192 HOUR OVER ,
MOBILE NO [protected]
SIM NO[protected]
PLS TAKE ACTION
PLSSSSSSSSSSSSSSSSS

i would like to inform you that i am Sharad K.C . as per telephonic discussion with your sales Exev. Mr. amit

i have Prepaid no [protected] to change Postpaid connection for Deposite Rs.300 at Live Wire Call Centre Services Pvt Ltd H-1 C-Block Community Center Naraina Vihar Nr. Gurudwara New Delhi -110028
Phone No[protected]
Receipt No 0360 Dated 18.10.2008 SIM No.[protected] CAF No.80355882 Till Date not Activeted Prepaid to postpaid
so how meany time to take yours service to get

it is not good service from vodafone please if not possiable to convert returne my Rs.300 take that above SIM Packet

thanking you
sharad k.c

i had received a call from Vodafone regarding postpaid tarrif plan and offers(prepaid to Postpaid connection). And i had 149 postpaid plan to my same number . A guy came from Coretree Agency And he said that you had received call from our agency regarding your connection. i had submitted ID & Residence Proof With RS 300 (refundable charges)on 20-11-08. and on 24-11-08 they given me a sim card . but that sim card is not on my number they given me anothers customers sim card . when i spoke to them, they just saying that . by mistake our executive you other sim . you just aproach to a vodafone care thay well give you your sim. but till now they didnt collected the sim which they have given to me . and i didnt get my sim till now . when i had a talk with vodafone care they said that they are not reponsible for my simcard. So, i request to take Action on Coretree Agency hyderabad .this are the number which i received calls ([protected], 17, 18, 42). and am nat responsible of that sim which they had given to me .

Hi,

I am from Delhi- having Postpaid number i would like to know can i convert this number to prepaid.

you earliest reponse will be highly appreciated,

regards,
Kunal

Dear All,

Im the vodafone postpaid user from last 03 yrs and having no problems till yet.
02 or 03 times they make me angry but when I complained I got it soon solved.
Because of few people, you cannot blame entire organisation.

pls my vodafone postpaid details

i wanna change my number to postpaid my mobile number is [protected]

On Saturday, 7th November '09 a sales person Mr. Mohammad Ehsan from Global Direct
visited my residence A 701/704 Veena Sargam, Mahavir Nagar, Dahanukar Wadi,Kandivli (W),
Mumbai 400 067 with an offer to convert my prepaid number to post-paid.(offer STD @299)

I issued a cheque in favor of Global Direct for Rs.350/- for the said purpose. I was told by Mohammad
Ehsan that after the cheque was cleared my number would be converted to post paid within a few
hours after being de-activated. The mobile number provided by Mohammad Ehsan [protected]
also does not belong to him,but to a person called Rafik Shaikh. Mohammad Ehsan was also
not available in the Global Direct office.

On 10-11-09 I received a call from Global Direct (Tel:[protected]to verify the details provided by me
and to say that my phone would be deactivated after my cheque is cleared.

On 12-11-09 my number was de-acivated at 5.45p.m.without any intimation to me.

On 13-11-09 I contacted Global Direct and was informed that my number would be activated
before 6.00 pm.after receiving a new post-paid SIM Card.

On 13-11-09 I also contacted Vodafone call centre but was disconnected twice and the call
centre personnel refused to register my complaint. On contacting them a third time I
was told that my number would be activated by 14-11-09 after receiving a new post-paid SIM Card.

If this is the unprofessional behaviour from Vodafone & Global Direct I would like to change
my service provider. You are requested to refund the amount of Rs.350/- paid to Global
Direct as well as the balance of approximately Rs.935:00 in my prepaid card.

I am a working woman with senior citizens depending on me. I am without a mobile phone
for the last two days.

You are requested to take prompt action in the matter failing which I will be compelled to take legal
action in the matter at your risk and cost.

P.S. Your network is also pathetic.

Vodafone slogun has been changed HAPPY TO WORRY U

sir
i am chittaranjan samal,just i am converting vodafone prepaid to postpaid on 23.05 2011.the vodafone postpaid customer care service told me that your postpaid sim will activate within 48hour work time.when it will activate you will get a message that "sim registertion is failed" and then you insert your postpaid sim.yesterday 24.05.2011.i got that message in 11.00p.m.then after i inserted the postpaid sim but still its not work.the vodafone no is -[protected].And i have a alternet no to call me is - [protected].
Plz sir kindly halp me.Tell them that if they dont give me the connection then i will put vodafone in to my reject list.Plz immidiarely.
Thank you

My Invoice no. 72542 and my
sim hasnt been activated since past 10 days.

Vodafone converted my Prepaid number to a Corporate Postpaid number on my friends request, they have even changed the name on the connection, it was under my name for 5-6 years, and now its under my friends name, They didn't ask for my consent then, and now when I m asking for converting the number back to Prepaid on my name , they are talking about several formalities to be done and asking for my friends consent and documents, If they didn't take the consent while changing a connection from Prepaid to Postpaid, why do they need the consents now.??

Number: [protected]
Name Rohit Bali

I have submitted the documents to Vodafone executive twice in month month for pre to post migration.
1 months has past but still no action has taken.
When i call on customer care number and press 9 to speak to agent they disconnected my call.

Now when I asked from higher authorities they told me within 48 hrs my problems will be solved but nothing happened.

Now they are asking the documents for 3rd time.

I think they are miss using my documents (id proof) also i have signed on those papers they can use them as a id.
I suggest to all of you never choose this Vodafone. Very bad experience.

Anuj Jain
+91-[protected]

Four days i moved a pre paid to post paid connection, till now it is not activated its making me to wasting the time back of this, last three days i am keep calling to cust care and the sales executive but there is no response, i want response

Four days i moved a pre paid to post paid connection, till now it is not activated its making me to wasting the time back of this, last three days i am keep calling to cust care and the sales executive but there is no response, i want response

I am a vodaphone customer. My no is [protected] I am getting calls and vulgar messages from unknown number. Can you please give me the details of the said contact we need file a police complaint.

If i get a reply i will think that it is very useful having vodaphone connection.

No is [protected]

Waiting for your reply. Pl do the needful.

Thanks & Regards,
Anu

I have been receiving calls from this number on a regular basis.When i pick the phone the caller will be silent.When I call back, the number is made busy.I have also received messages from this number on a couple of occassions. This is causing mental strain as well as waste of time for me. Kindly do the needful.

ive been getting calls continously from this no.[protected] on regular basis.
thhis disturbs me to do my work...and also they call and use vulgar words, and may pepole talk, from this number.I want you to take necessary steps.

I would be thankful i[censored] do the needful

I have been receiving calls from this number ([protected]) on a regular basis.When i pick the phone the caller will be silent.When I call back, the number is made busy.I have also received messages from this number on a couple of occassions. This is causing mental strain as well as waste of time for me. Kindly do the needful.

If the call is anonymous it means u dont know the number!!

Goto the police and register an FIR for obscene phone calls

Sir

I'm receiving anonymous calls from a range of nos. from past 2-3 months. All the nos. complain that i have sent an sms to them and when informing them that its not so they still call and give missed calls. If you can get information regarding there address and which service (ie, Vodafone or airtel or reliance etc) it would be very helpful.

The nos. are [protected], [protected], [protected], [protected], [protected], [protected], [protected].

Thanking You

Patrick

Vodafone — Anonymous Missed Call

This is Ramkumar from Nagpur.
My mobile no. is [protected] (Vodafone).
I'm getting more than 50 missed calls per day from the mobile no. [protected] (Vodafone) for the past three days.

Please make help of me to get the details of the person ([protected]) giving disturbance to me.

Vodafone — receiving messages from an anonymous number

Hello.
I want to know the details of this number: [protected]. i have been receiving anonymous messages and calls from this number..i would be grateful if you could kindly help me and let me know who this number belongs to..
thank you