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D
Dipankar Banerjee
from Chennai, Tamil Nadu
Jul 17, 2009
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VODAFONE web / Email usage Campaign
Vodafone Online Promotions
United Kingdom.

Tell: +[protected]


ATTENTION: Dipankar,
CONGRATULATIONS! Once again, This is to inform you that you have been cleared a winner of the VODAFONE PROMOTIONS 2009, Following the verification and confirmation of the fact that you possesed the true ownership of the Email, which emerge a lucky winner of £950, 000.00 GBP With REF NO: VDF/[protected]. in the ON GOING VODAFONE PROMOTIONS 2009.

I am happy to inform you that this approval was made after due verification and confirmation of the details which you provided.

Please be informed that we have forwarded your Original winning Certificate,
Letter of guarantee from the UK Government, the Lottery License and your mode of
prize collection to the Courier Delivery Company. You are required to contact the Courier office with details as stated below:

Jasco Courier Service Ltd.
Premier House
Sprint Estate
Oyster Lane
Byfleet, Surrey
KT14 7NW,
United Kingdom.
Email: [protected]@live.co.uk
Tel: +[protected]
Contact Person: Eddie Ricky.( Despatch Officer)

You are advised to send the courier company a mail with full introduction of yourself as a winner of
£950, 000.00 GBP in the On going VODAFONE PROMOTIONS 2009. Also include the below details.

FULL NAMES_______________________
FULL CONTACT ADDRESS ___________________________________
ZIP CODE____________________________
SEX______________
DATE OF BIRTH ________________________
POSTAL CODE ____________________________
COMPANY NAME _____________________________
MOBILE NO-______________________
HOUSE PHONE NO-______________________
FAX____________________
COUNTRY _____________________
REF NO: VDF/[protected]
DRAW NO[protected]

Also indicate your:

PREFERRED MODE OF PRIZE COLLECTION:

(A) CASH DELIVERY IN A SAFE BOX ( IMMUNITY )
(B) INTERNATIONAL DEMAND DRAFT

1. To have courier company send your winning by CASH DELIVERY to you in your country through our diplomatic delivery agent. The prize will be packaged in cash and will be transported through the Intercontinental Diplomatic Courier London and will get to you at your door step in your home over there in your country.

2.Barclays bank issued Certified International demand Draft in your name which is transferable to your local account through the Reserve Bank of your country only and a processing officer will be sent to make the transfer from the Reserve Bank of India into your account and he will follow all formalities on your behalf to ensure that your funds are transferred into your account within 48 hours from the time of his arrival to your country.

Everything has been arrange in such a way that our payments mode would meet the standards set by the Lottery boards. After you have sent down this information, a Winning Certificate will be sent to you. This Certificate is your proof of winning from this office to the payment centre you are advised to keep your winning numbers secret for reference purposes.

Also make sure you send a scan copy of your identity International Passport or Drivers Licence or any means of your Identity

Note: you are to Quote your complete names, Ref number/DRAW number and your direct phone number so that they can honour your letter.

For final processing of your claims, you will have to contact the courier company with the
above e-mail address. Send REF: number and fill the above form.

Once again congratulations and always inform me with your dealings with the courier company. Also you must not fail to send your identity prove. Otherwise they will not release your Prize.

Mr.Spencer Williams
Tell: +[protected]
Claim Processing manager
Copyright © 2009 Vodafone Promotion Team! All rights reserved.




And I have also got the confirmation so is it true? Or is there any fraud going on...


JASCO COURIER SERVICES
REG ORDER NO:ES/657252

PAYMENT BEFORE DELIVERY


Dear Customer: Dipankar Banerjee

This is to inform you that you have been officially cleared for payment of £950, 000.00 Pound on a Certified International DEMAND DRAFT issued in your name by the verification/logistic department, at the headquarters of the Vodafone promotions 2009.

The original copy of the winning certificate, together with a covering document (Money Laundering protection and Letter of Affidavit for Claims) from the British government stating that the money was obtained legally through the Vodafone Promotions Programme will be sent to you and the bank as soon as you meet with any of the option selected by you, and your winnings will be couriered or transferred to you immediately.

You can now begin the final step of the claiming process, which is the delivery of your cash prize to you. With regards to this, there are Two options open to you, you are required to select the most convenient of the two for delivery your DEMAND DRAFT in your country.

As soon as we confirmed your readiness to claim your prize by accepting the courier charges payment obligation, we shall send to you the scan copy of your Winning Certificate. Also be informed that your DEMAND DRAFT will be delivered to the Reserve Bank of India by your claims processing officer with good reputation and credibility, who will be sent by the issuing Bank (BARCLAYS BANK PLC London). He will be responsible to deliver your draft to the Reserve Bank of India (RBI) and he will also undertake all formalities in terms of registering the DD at the finance commission or ministry in your country and also the conversion OF YOUR WINNING AMOUNT from Pounds Sterling to Indian Rupees before the cash can be transfered from RESERVE BANK OF INDIA into your personal Bank Account in your city.

COURIER DELIVERY OPTIONS.

A.Normal class delivery: in 48hours

Mailing...200.00(Pounds Steerling)
Insurance...200.00(Pounds Steerling)
Vat (5%)...60.25(Pounds Steerling)
Total...460.25(Pounds Steerling)


B.Normal class delivery: in 72 hours

Mailing...150.00(Pounds Steerling)
Insurance...200. 00(Pounds Steerling)
Vat (5%)... 55.95(Pounds Steerling)
TOTAL...405.95(Pounds Steerling)

The insurance company declined reverse payment for the courier, stating that it is against their professional policy towards ensuring the safe delivery of the draft to you. That if a reverse payment is made, and something goes wrong, that we/you cannot sue the courier company or insurance company to recover the full value of the fund as stipulated in the draft since payment for insurance cover was not made at point of mailing.With the above reason, reverse payment is ruled out.Forward the cost of mailing your DEMAND DRAFT with any of the courier channel cost you choose above to us.

Hunt Ian Mark
Controller
GeoTrust SSL Reseller

Please respond to this email by making a selection from the three options above. Also be reminded that the deadline for the claiming of winnings is exactly Two weeks after the receipt of this email. After this period, your cash prize will be deemed to have been forfeited by you and will be reused in the drawings of the next edition of the lottery.

Please note that you will have to pay for any option you choose before your winning can be delivered to you.
Give me a call as soon as you receive this message.

ONCE MORE CONGRATULATIONS!!!

Best Regards,
MR. Eddie Ricky(Despatch Officer)
Jasco Courier Service Ltd.
Tel: +[protected]
E-mail: [protected]@live.co.uk
================================================================================...
Copyright©[protected], Jasco Courier Service®. All Rights Reserved. Reproduction in whole or in part in any form or medium without expressed written consent of Jasco Courier Service is prohibited.




If anyone have any idea regarding this please get back to me as soon as possible at abhi.[protected]@gmail.com
I am in deep doubt about the same . Anyone except me got this kind of mail plz get back to me soon .
I am in deep doubt about the same . Anyone except me got this kind of mail plz get back to me soon .
Hi yes i too got this
hi, , , i also got the same mail from them...
ye i too got it... its total nonsense...People, dont repond to such bakwas !!!
hi i have also got the same email with same reference and draw number...i think somebody is doing some fraud
hi i have also got the same email with same reference and draw number. on 16th Aug 2009..i think somebody is doing some fraud, on goole search the Jasco Courier Service Ltd.shows totaly dessolved compony, but there is one problem what about our ID proof the can use this any where in india for any fraud
hey guys me too got the same...totally fake i think..also one message came to my cell that saying your courier came to delhi airport..have to claim some custom charges..am not responding..but problem is that i have given my address and all..wat to do...?
hi i have also got the same email with same reference and draw number. on 17th Aug 2009. I send them my ID proof (scan of PAN card) and my address with phone numbers. what to do?
hi i have also got the same email with same reference and draw number. on 17th Aug 2009. I send them my ID proof (scan of PAN card) and my address with phone numbers. what to do?
hello friends, i got 1st two e-mails but being a law student and cyber law diploma holder, i knew about such frauds being going on through internet, and this person whatevr his name has done criminal offence of breach of trust and fraud which are punishable under Indian penal provisions, what is required is to take proper and prudent step in this regard. don't panic.
Even i have recieved this and had sent my proof like scanned copy of passport so what shall i do please help me

jasco courier services — True or Fraud mail

recently i have got a mail from MS Corporation, informing that i have been selected as the winner of Microsoft web / Email usage Campaign. and asked to submit my personal details.
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    S
    Sayantan Mukherji
    from Agra, Uttar Pradesh
    Jul 17, 2009
    Resolved
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    I had a Vodafone Corporate account ([protected]) till the time I was aemployed with my previous organization. I had resigned on Feb 3, 2009. In Feb 2009 I therefore called customer service(on Feb 11, 2009) and requested for a permanent deactivation of the account as I had resigned and was switching to an Airtel connected provided by my organization. Customer service confirmed that the number will be permanently deactivated and that I should just destroy the sim card. Post that I had paid the relevant outstanding on the account by the due date, destroyed the sim card and ended the relationship with Vodafone.

    On 28th June after returning from a week long vacation out of Gurgaon, I was surprised to get a Vodafone invoice (# [protected] Dated 15.06.09) for Rs. 7108.59 with a due date of July 3rd.
    The invoice showed that there were extensive calls including STD and ISD that had been made from the account in the months of May and June'09!

    On the same day, I immediately called customer service to highlight the discrepancy and lodge a fraud/dispute case. I was connected to Kulwinder from the Retention team. I was shocked to hear what he said about the account. The key points that he mentioned are mentioned below.

    He said the account was temporarily disconnected on Feb 11, 2009 (and not permanently deactivated as I had asked. He could not give a reason for this discrepancy).
    He the conveyed that someone claiming to be ME, called up on 11th April and asked for reactivation of the account. His request was turned down at that time.
    The person again called and spoke to the retention team on 17th April and asked for the reactivation.
    On 15th May, the person went to the main Vodafone outlet at Rajiv Chowk and submitted all paperwork including address proof, ID proof etc claiming to be Sayantan Mukherji i.e. ME and his documents were accepted at the store!
    Subsequently a new sim card was issued to him and the account has been again in use till then!

    Kulwinder's attitude firstly was extremely curt, hovering around rude. He was constantly referring to me as if I was at fault. He did not even lodge a dispute case and was not even agreeing to a request to deactivate the account. It was only when I gave him a piece of my mind that he disconnected the number and again, only temporarily ( Deactivation ticket # [protected]).

    I have written to Vodafone as well. They have finally provided in writing that they have disconnected the number but have still not resolved the dispute in my favour and have rather asked to pay up the full outstanding.

    Request you to please look into my case. Vodafone should be pulled up for negligence of services and causing harassment & pain to me!
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      ruchi
      from Pune, Maharashtra
      Jul 17, 2009
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      hi
      i had purchased a vodafone prepaid card from pune bharti vihar .i had furnished pan card and serving certificate on 6 /7/09.on 9/07/09 my out going calls were debarred stating non receipt of documents .on 10 i resubmitted the serving certificate ith a photo proof .till date i.e.17 the phone is not activated .on contacting the dealer they said they have submitted the forms while the customer care says they havent recieved the documents .what should i do?repeated inquires are waste of time .i think airtel would b a better option now .any other suggestions
      give me my outgoing call datile
      my no is[protected]
      hi i want to get my [protected] call log for the month of August.
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        P
        prerana
        from Mumbai, Maharashtra
        Jul 17, 2009
        Resolved
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        Resolved

        Dear Sir/Madam

        Please Disconnect The caller tune. My mobile no is [protected].



        Thanking you,

        prerana
        Aug 14, 2020
        Complaint marked as Resolved 

        Vodafone — disconnetion of caller tune

        I am fed up with their caller tune unwanted calls which will disturbs in between any important meetings and iritates us sometimes. I am using the vodafone prepaid connection and my no is [protected] and this time reducusely I was very busy in with my customer meeting at the same time i have received their prerecorded caller tune call and even after my disconnecting the call they have autometically installed the caller tune on my cell and deducted the caller tune charges from my prepaid account which is totally rediculous.

        I want my deducted balance to be credited back asap as this is totally unacceptable.
        I am using the vodafone postpaid no [protected] and from your end the Callertune is activated in my account which I had not given any request for the same ...

        Kindly remove the callertune from my account from the Bill Cycle date ... I am not going to pay for callertune anymore ...
        or otherwise I will diconnect my connection with you ...
        Plz remove my Caller tune...

        vodafone caller tune — Disconnection of Caller Tune

        1. We have tried to send msg on 141 to disconnect 'Caller Tone" through, whereas this msg is not being passed.

        2. Please disconnect 'Caller Tone' immediately from No [protected]
        i am using vodafone prepaid no [protected]

        kindly remove the caller tune from cell otherwise i will disconnect the connection with you...

        thanks
        Dear Sir / Madam,

        I am using the vodafone postpaid no [protected], kindly remove the callertune from my account from the Bill Cycle date ... I am not going to pay for callertune anymore ...

        Thanks

        Prosenjit Dhar
        Please deactivate the caller tune in my number i:e, [protected], as soon as possible
        please deactivate the caller tune in my mobile number i:e, [protected], as soon as possible.

        thanks
        please dissconnect my caller tune. My number is [protected]
        Dear Sir/Madam

        Please Disconnect The caller tune. My mobile no is [protected]
        Dear Sir/Madam

        Please Disconnect The caller tune. My mobile no is [protected].

        thanking you
        Please deactivate the caller tune in my number as soon as possible. My number is [protected].
        Please deactivate the caller tune in my number i:e, [protected]
        Vodafone Complaints - Please disconnect the caller tune

        NAME-PRAVEEN SINGH NEGI


        MY NUMBER- [protected]
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          P
          PRAKASH.C
          from Chennai, Tamil Nadu
          Jul 16, 2009
          Resolved
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          Resolved

          Dear sir/ Madam,

          In my mobile missed call alert was in activisation for past 8 months i have been charged 10 rupees every month . suddenly de activate that option in my mobile i rice the complaint to customer care .the exe told that problem cleared 48 hours .aft 48 hours they told again activate the missed call alert without any charge. but i have charged 30.again i inform to customer care they told that amount refunded .now it self no response fron our side .so kindly do the need ful in refunding that amount .

          Vodafone complaint NO :[protected].

          Thanking you.

          Regards,

          C.Prakash
          [protected]
          Aug 14, 2020
          Complaint marked as Resolved 

          Vodafone — missed call alert

          hi, from last 10 days im trying to deactivate my MCA service, which you hv given me without my information, you are deducting my bal everyday. your call centre is useless, from last 10 days in trying to deactivate this, c
          hi, from last 1/6months days im trying to deactivate my MCA service, which you hv given me without my information, you are deducting my bal everyday. your call centre is useless, from last 10 days in trying to deactivate this, my mobile no: [protected](karnadaka)


          pls disactivate caller tune also

          vodafone/prepaid — unnecessary call alerts by vodafone

          Dear Sir/ Madam,


          We have two vodafone prepaid nos. ([protected] & [protected]). Fist no using from last one month and second one is using from last one year. on daily basis we have received vodafone call alerts which distrub us time to time when we are busy in our job work and when on drive. This becoem irritate us.

          You are requested kindly stop this unnecessary call alerts as soon as possible.

          Vodafone — Without Permission Activate Alerts

          Respected sir/madam
          My Vodafone No=[protected]
          And that No Activate Alerts VA_STK! Services. But How It Activate I Dont Know. m Sure This Service NotActivate For Me. Plz Chack My details. And Refund My Balence Immidatly.
          Pankaj Kakkar
          Mob:-[protected]

          Vodafone — MISS CALL ALERTS

          SIR, i have deactivated the mci alerts on 29 apr 09 and confirmation for the from the company has been recieved through sms on 29 apr but on 02 may the has been activated without my concorrence as i was not in favour of it so i have deactivated it n 29 apr and Rs 30 has been cut from my pre paid account then i call the customer care for the same problem but they attended it after i called them thrice and given a request no [protected] dt 03 mayand askedme do asms to144 t6o deactivate it, i did the same and got a sms that it will be finally deactivated from my no.and amount wil be returned . but again on 04 may the same was again activated on my no and Rs 30 was reduced fro my accountand there after they are no attending my calls even. sir pls hlep me to come out this promblem created by the company .my mobile no is [protected]

          Vodafone — mca alert

          hello sir humare [protected] ess number per mca alert activate kar diya gaya hai plz ese deactivate kar do and balnce bi wapise kar diya jaye plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...

          Vodafone/Prepaid Mobile — Actvation of service alerts

          I haven't forwrded any service alerts to them but they use to activate and deduct balance, then it becomes our head ache to deactivate and file complaints to get back the deducte amount and they refund will take place in next 48 hrs, this has happening second time in this week 18 th & 22nd august 2009, and before this sometime 2 month back they did the same at that time I didnt notice their message and my balance was deducted and not paid back, kya vodafone walon ka time pass karne ke liye hum baithe hain woh salee service activate karenge aur hum deactivate karne ke liye unhe phone karen complaint karen,
          I have to cancel callertune my no is: {[protected]} last time i recharged rs 30 and my balance was 1.rs
          this is vinoth kumar and im using vodafone more 4 years but the past 8 months i didnt get proper network while im in my native. i think more then 20 times i compliant for this in the coustmer care but i didnt get any proper solution for it. while im in my native means i loss lot of calls even i cant send a msg. if i get any calls then i have to run out of my home and talk . is this proper service pl think of my position and recover my problem. my mobile no is[protected]...

          Vodafone Prepaid — miss call charges

          sir

          i have the prepaid connection no[protected]

          i want to know whether you charge for only giving miss call to other number i.e. i dial the number and ring to them but not talk or taken by receiver person

          thanks

          from

          suresh bajaj
          im bannappa sajjan kadechur
          I would like to have incoming call details for the month of August 2009 dated from 1st august 2009 to 31st august 2009. It is must to have this report, there are some misunderstading due to one miss call. That we want to verify it as soon as possible before it turn very serious matter.

          Vodafone — Missed call Alerts are not Alerted

          Dear Sir/Madam,

          My Cell no is +91-[protected].i had activated missed call alerts on my cell before some days and i hasn`t recive the alerts for some days . i had turned off my cell for last two or three days and after that i had Started my cell i recived no any Message of the Alerts. Even number of callers are tried to me.

          i shall be very thank ful to you for this act of Kindness.

          Vodafone — unnecessary activation of alerts

          alerts are activating without any request sending. when v asked for customer care there is no response

          vodafone/prepaid — Activate astro alert without my permission and deduct 30 Rs from my account

          Respected sir

          This is to inform u that i am a vodafone customer and my no is -[protected]
          Sir i received a msg frm vodafone on 29th may at 4:12:24 PM that ASTRO service
          has been actvated on ur no-and Rs 30 deducted frm ur account .So many times
          this happend to me but this time i realy astonished that i never apply for any alerts
          on my no.when i got this msg i hve onlly 36Rs in my account i was in field and i
          was 70 km far from city there is no mobile shop for mobile account recharge.
          Sir i loss contact with my customer and i loose my deal also.Sir i m a insurance
          agent and that deal was very important 4 me and now i m in very big loss.These
          companies are hidden thieves .Sir kindly take a legal action on this company so that i
          can fulfil my loss.

          Regards
          VIKAS VERMA

          REG MISSED CALL ALERT COMPLAINT - Comment #1805662 - Image #0
          I have vodafone number since very long time.

          I was in Mumbai and number belongs to Mumbai Circle.

          Since I am using this number for Business purpose i am very serious on the output.

          Already Vodafone has lot of network problems in Pune and other rural cities.

          I am chasing them in writing since a year for MCA services but the are saying MCA services are not available in roaming.. Horrible how come this will work. what is the use of this paid services then. I am in Pune now in Maharashtra circle and having lot of VI network issues and loosing many important call. Still i adjusted that, but requested them to atleast send me message so I can call back to my caller.

          But no response from them..

          Important point is that, I have another number in Airtel with same mumbai circle and they are sending messages for missed calls. How?

          Now next i will approach to TRAI for this..

          Another chitting approach, or their software fault, they were charging me twiCe in every month for more than 1 year may be. It's stopped when I noticed them.
          Said will refund extra paid.. but no track of account or no summary email communicated to me.
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            S
            Santanu Datta
            from Mumbai, Maharashtra
            Jul 15, 2009
            Resolved
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            Resolved

            Dear Team,

            I have been using my vodafone connection my no--[protected], i used recd all sorts of info about diff promos, thru sms & calls I recd a caller tune call and with out pressing any botton my caller tune gets activated.
            I spk to the call center executive Name: Mr Madhu, & Some body called Mr Mondol they said that i have pressed activations key so that is why its got activated, More over these callers tunes r fully IVR voice they r not agree to listen to my words as i told them that there might be a technical prob they said no, as they r not willing to faith or rely on my face value. My question is how long these MNC will continue there mal practises & we r consumer harresed & there is no body to hear our complain.
            Rqst you to look into the matter on urgent basis ASAP.

            More on the basis of debate that the songs which they aired on that caller tune call was full of kishore kumar songs & my song which has been activated was from the film called "Kasoor" song is jo meri ruhu ko chain de pyar de now what is this


            Regards

            Santanu
            Aug 14, 2020
            Complaint marked as Resolved 
            Plz send me kishor, lata & Asha bhosle super hits songs, to activation for Caller Tones.

            Thanks
            Kavita
            vodfone
            I too had the same problem... they send the caller tune messages through IVR and have a system that automatically picks the service without a sanction from the customer and then blame you... anyways law of karma of wrong doings spares no one. It is sad that cheating and malpractices as such are existent today by this big names. If they have a service they have their activation rules to be sent on certain number, then why send voice messages and activate it from their end?
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              R
              Raghava Holla
              from Nadapuram, Kerala
              Jul 15, 2009
              Resolved
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              Resolved

              Dear Sir
              I was using mobile no[protected], & at that time i was not able to pay the bill, & they have dissconected connection, i cound not able to pay the bill at that time and i left the job at that
              momvent, and i joined the other co., that is Transcity Developers, in the month of March-09, here
              for salary i am having target, & iam not reaching my target from the first month that is the reason
              i couldnt pay the mobile bill no[protected], but now the people from Vodafone they giving harriesmint
              to me.
              I hope you do need full to me about this, i will pay the bill but i want time to pay it.

              Thanking you
              Raghava Holla
              Aug 14, 2020
              Complaint marked as Resolved 
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                R
                rajeshgupta.t
                from Bengaluru, Karnataka
                Jul 14, 2009
                Resolved
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                Resolved

                This is regarding the Ticket number [protected] created long back from the mobile number [protected]. As we are residing in the KSP Residency, Green Gardens, Saibaba Temple Road, Kundanahalli Gate, Munnekolala, Bangalore 560037, and there are no Vodafone mobile phone network signals since more than 1 year, we have raised plenty of requests on the same. I would like to share all the Vodafone numbers getting issue from this Network Signals, please find them below. We indivisually raised many requests to the Vodafone, and we are tired to fight with Vodafone to get it resolved. As per the next step, we would like to close all the Vodafone connections we have in our apartment, if still there is no response. Here are the list of Vodafone connections with in our apartment.

                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                i am mehboob harlapur residing at azad nagar belgaum and there are no Vodafone mobile phone network signals since more than 1year i would like to close my Vodafone connection b coz ur network is very poor i was complained one year before there is no response
                Its really surprising that 4m past one yr u r having problem and u r still using the connection. r u all still in this age or in lambretta era.
                i am vinay naveen puli residing at HBR layout Banglore and there are no Vodafone mobile phone network signals in my house i would request u to construct a tower or do the needful b coz ur network is very poor i have complained there was no response idea was poor before now its very good...
                We also stay in the same area - Saranya Enclave, Green Garden LYT, Saibaba Temple Road, Munnekolala, Kundalahalli gate, Marathahalli, Bangalore-37. Vodafone has become worst and we always see 'Emergency calls only' or 'No service' all the time. It has become worst from last 1 year. My# [protected]
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                  A
                  Antala Sanjay Laljibhai
                  from Delhi, Delhi
                  Jul 13, 2009
                  Resolved
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                  Resolved

                  dear sir
                  sorry muje english nahi aati isliye me hindi me likh raha hu,
                  sir mene aaj pure 3 month ho gaye detail bill abhi tak mere add. par nahi receive kiya aur mera balance tin bar 50.rs balance cut ho gaya hai.
                  pls help me.
                  my vodafone no. is [protected]
                  state: gujrat
                  dis: rajkot/dhoraji/chitravad
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Call Detail
                  sir mere phone ka mis use kiya gaya hai is liya aap mujhe mujhe 15-may-2009 to 15-july tak ki detail bhej de meri id par [protected]@citibesteam.com
                  Respected Sir

                  My Ph. No. is [protected]. I want bill detail for the month of july 2009. Please send me the bill detail at my ID rana72.[protected]@rediff.com.

                  Thanks

                  Jinder Pal
                  hi please sent me my bill detail [protected] from the 1 aug to 31 aug
                  Hi Sir,

                  I want call detail bill outgoing and incoming of my mobile no.
                  my no. is [protected]. hurry its emergency.
                  Hi...sir,

                  Mera Pura naam Miss Kamal Narayan More.
                  mai ICICI Lombard Me Work Karati Hu?
                  Saturday 12th Sep 2009 Ko Mera Sale gum Ho gaya Tha.Or Ye Muze Sunday Night 9:00.But Sir ye Phone Gum Ho ne K Bad 12 Sep. Swiched Off Tha? 13 Morining Ko mai ne Phone Ki Tabi Jise Mill Tha Ye Mobile Usne Kaha Ki Wo Dadar Mai Hai...Aakar Phone Lekar Jana...So That Time Mere Cilent Mr.Raj...Ye Bi Usne Phone Ki Tha Shayad? Esiliye Ye Phone Retun Raj Ke Pass Se Muje Mill? But Mr. Raj Bolrahe Hai Ki... Ye Phone Retun Line K time Jisne Ye Churaya Tha...Usane RS:2000/- Liye Hai...To Jab Tak Mai 2000/- Deti Nahi Wo Muze PHObe Retun Karege Nahi...



                  So Plz Sir, , , , , , Mala Lovkarat Lovakar...12th Sept to 13 th Sep Che All Call Details maza ID Var Send Kara? Shivay Charges Saagga?
                  PLzzzzzzzzzz...


                  i Am Watting 4 u reply...



                  Your Fathfully
                  kamal N. More.
                  Hi, Sir

                  Mera Pura naam Miss Kamal Narayan More.


                  mai ICICI Lombard Me Work Karati Hu?
                  Saturday 12th Sep 2009 Ko Mera Sale gum Ho gaya Tha.Or Ye Muze Sunday Night 9:00.But Sir ye Phone Gum Ho ne K Bad 12 Sep. Swiched Off Tha? 13 Morining Ko mai ne Phone Ki Tabi Jise Mill Tha Ye Mobile Usne Kaha Ki Wo Dadar Mai Hai...Aakar Phone Lekar Jana...So That Time Mere Cilent Mr.Raj...Ye Bi Usne Phone Ki Tha Shayad? Esiliye Ye Phone Retun Raj Ke Pass Se Muje Mill? But Mr. Raj Bolrahe Hai Ki... Ye Phone Retun Line K time Jisne Ye Churaya Tha...Usane RS:2000/- Liye Hai...To Jab Tak Mai 2000/- Deti Nahi Wo Muze PHObe Retun Karege Nahi...



                  So Plz Sir, , , , , , Mala Lovkarat Lovakar...12th Sept to 13 th Sep Che All Call Details maza ID Var Send Kara? Shivay Charges Saagga?
                  PLzzzzzzzzzz...


                  i Am Watting 4 u r reply...

                  My Mobile No :[protected]


                  Your Fathfully
                  kamal N. More.
                  I am Shafi, using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last two month. if possible as soon as early send me detail. my mail address- [protected]@rediffmail.com thank you.
                  Iam VISHUP GUPTA using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last 2 month. if possible as soon as early send me detail. thank you.

                  no working — Prepaid bill details

                  respected sir,
                  i am Mr. Imam P. Tamboli using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last three month. if possible as soon as early send me detail. thank you.
                  pl send me call details of vodafone no [protected] from 1-nov-09 to 30-nov-09
                  hi please sent me my outgoing call details&sms. [protected] from the 1 nov to 30 nov
                  sir my prepaid mo no is [protected] pls send my email address [protected]@yahoo.co.in to my outgoing and incoming no
                  hiiii i m ashwani kumar..i have prepaid vodafone connection number is [protected].. i want detail of outgoing & incoming calls month of july 2010 ..plz send detail on my mail id
                  Respected sir
                  my vodafone prepaid number is [protected]
                  i want all incoming and outgoing call detail and SMS Details of my number from october 2010 to december 2010
                  please help me as soon as
                  its very important for me

                  Shankarlal Jangir

                  Vodafone — vodafone prepaid bill detail

                  my vodafone prepaid number is [protected], my name is manish g patel my complaint is vodafone prepaid bill 2 month dec-2010,jan-2011 so pls help me my alternate mobile no. [protected] and u can send the email [protected]@gmail.com
                  kindly give the detailed bill of my ph no [protected]
                  i want SMS n incoming outgoing Details of my number .my number is[protected].MY ID is [protected]@yahoo.com.please help me thanks.
                  kindly send a detailed bill of my pre -paid connection [protected] from 1st Dec.2011 to 31st Dec. to my email ID [protected]@ymail.com

                  arya
                  ikindly send a detailed bill of my pre -paid connection [protected] from 1st Dec.2011 to 23 rd 2011. to my email ID [protected]@yahoo.com
                  dear sir,

                  plz sir my prepaid mo no is [protected] pls send my email address mail [protected]@yahoo.co.in to my outgoing and incoming no
                  kindly resqued the bill details
                  hello sir my prepaid no is [protected] please send a bill details of my outgoing and incoming of last two months on my email address [protected]@yahoo.com
                  sir my prepaid no is [protected] please send a bill details of my outgoing and incoming of last two months on my email address [protected]@gmail>com

                  detail bill - Comment #1587301 - Image #0
                  hello sir, myself Surendra Sigh my cell phone no. is [protected], i want the bill detail month of march with all calls and sms's so plz send it to me on my email address rawat.[protected]@gmail.com... thank u... waiting for ur response
                  hello sir, myself S.Satheesh my cell phone no. is [protected], i want the bill detail month of May 2013 with all calls and sms's so plz send it to me on my email address [protected]@cwp.co.in ... thank u... waiting for ur response
                  hello sir, myself S.Satheesh my cell phone no. is [protected], i want the bill detail month of MAY 2013 with all calls and sms's so plz send it to me on my email address [protected]@gmail.com . thank u... waiting for ur response
                  Hello sir may nem is kadambi my cell phone no is [protected]
                  I want the detail bill on my no last to month may & jun 2013
                  With all calls and sms's so plz send it to me on my
                  Email address [protected]@gmail.com thank u i m
                  Waiting for ur response plzplz

                  detail bill - Comment #1661084 - Image #0
                  my no [protected] and i want my prepaid mobile no [protected] call details (incoming and outgoing) for the month of april, may and jun2013. pse send deduct charges from my prepaid balance on my Email ID [protected]@yahoo.com
                  Can I please get the bill details of vodafone :[protected] in my email id: [protected]@gmail.com from 15th Sept to 15th Oct, 2013.
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                    V
                    Vamsi
                    from Pune, Maharashtra
                    Jul 13, 2009
                    Report
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                    SIR,
                    I HAVE RECIEVED THE SMS FROM LOOMIS FIN INT ON 14th july 2009 WHICH IS AS FOLLOWS:-
                    CONGRAT YOUR MOBILE NUMBER HAS WON 1, 000, 000 GBP IN THE 09 LOOMIS FIN INT MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT DR. STEVE ON [protected] EMAIL=[protected]@live.com...
                    sir i have receive sms CONGRAT, YOUR MOBILE HAS WON 1, 000, 000 GBP IN THE LOOMIS FIN INT MOBILE DRAW, TO CLAIM YOUR PRIZE CONTACT DR STEVE ON [protected] EMAIL:[protected]@live.com
                    SIR,
                    I HAVE RECIEVED THE SMS FROM LOOMIS FIN INT ON 14th july 2009 WHICH IS AS FOLLOWS:-
                    CONGRAT YOUR MOBILE NUMBER HAS WON 1, 000, 000 GBP IN THE 09 LOOMIS FIN INT MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT DR. STEVE ON [protected] EMAIL=[protected]@live.com...
                    SIR,
                    I HAVE RECIEVED THE SMS FROM LOOMIS FIN INT ON 14th july 2009 WHICH IS AS FOLLOWS:-
                    CONGRAT YOUR MOBILE NUMBER HAS WON 1, 000, 000 GBP IN THE 09 LOOMIS FIN INT MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT DR. STEVE ON [protected] EMAIL=[protected]@live.com.
                    I have got an sms regarding that i won a draw in loomis mobile draw... so want to just confirm that its not fake or it is...
                    DEAR SIR / MADAM,

                    I HAVE RECIEVED THE SMS FROM LOOMIS MOBILE DRAW ON 02-SEP-09 WHICH IS AS FOLLOWS:-
                    CONGRAT YOUR MOBILE NUMBER HAS WON 1, 000, 000 GBP IN THE LOOMIS MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT DR. ANTHONY ON [protected] EMAIL=[protected]@live.com.

                    REGARDS,

                    JAGADEESHA
                    Dear sir/madam

                    I HAVE RECIEVED THE SMS FROM LOOMIS MOBILE DRAW ON 02-SEP-09 WHICH IS AS FOLLOWS:-CONGRAT YOUR MOBILE NUMBER HAS WON 1, 000, 000 GBP IN THE LOOMIS MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT DR. ANTHONY ON [protected]
                    pls update me immediately
                    EMAIL=[protected]@live.com.

                    REGARDS

                    Raghavendra.v
                    mob:[protected]
                    Dear sir/madam

                    I HAVE RECIEVED THE SMS FROM LOOMIS MOBILE DRAW ON 02-SEP-09 WHICH IS AS FOLLOWS:-CONGRAT YOUR MOBILE NUMBER HAS WON 1, 000, 000 GBP IN THE LOOMIS MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT DR. ANTHONY ON [protected]
                    pls update me immediately
                    EMAIL=[protected]@live.com
                    i have got msg that congrats your mobile has just won 1000000 gbp in the loomis mobile draw to claim your prize call dr anthony on [protected] or email:[protected]@live.com i didnt get what is this
                    i have got mgs that congrats your moblie has just won 1, 000, 000gbp in the LOOMIS MOBLIE DRAW to claim DR.ANTHONY on [protected] or email: [protected]@live.com.
                    wt s dis
                    i have got msg dat congrate ur mobile just won 1, 000, 000gbp in d loomis mobile draw to claim call DR.ANTHONY on [protected] or email: [protected]@live.com.
                    wt s dis
                    wats all this about your offer or 1, 000, 000, GBP please let me know about this. im sending my email id and mobile number.. [protected]. email id. [protected]@yahoo.com
                    with best regards from zeeshan ali
                    me to got the same msg on 3-9-09 to number [protected].
                    pls can u tel me wt it is?
                    my num is [protected].
                    sir i have recieved that our mobile have won 1, 000, 000 gbp in loomis mobile draw.and i want the prize...
                    Dear Sir/Madam,

                    Please let me know whether the message received by me "Congrats! Your mobile has just won GBP 1000000 in the LOOMIS Mobile draw.Contact Williams on [protected] or Email:[protected]@live.com for details " is real one or absurd.


                    Thank You
                    Congrats! Your mobile has just won GBP 1000000 in the LOOMIS Mobile draw.Contact Williams on [protected] or Email:[protected]@live.com for details " .
                    i wanna know that wat does this mean and is it reall or fake
                    sir,
                    i have recieved a message that congrats ! your mobile has just won gbp 1000000 in the LOOMIS MOBILE DRAW contact dr.williams on [protected] or Email: [protected]@live.com for details.my mobile number is [protected]. pls send me a confirmation whether this is fake or real
                    Please let me know whether the message received by me "Congrats! Your mobile has just won GBP 1000000 in the LOOMIS Mobile draw.Contact Williams on [protected] or Email:[protected]@live.com for details " is real one or absurd.
                    congrats your mobile has just won 1, 000, 000GBP in the LOOMIS MOBILE DRAW to claim your prize call DR.ANTHONY on [protected] or Email:[protected]@live.com
                    hi i just receive a message from GLOBAL NET says that i won 550, 000 UK pounds.. is it true? pls email me if you could read message at [protected]@yahoo.com thankyou
                    hi i just receive a message from GLOBAL NET says that i won 550, 000 UK pounds.. is it true? pls email me if you could read message at [protected]@hotmail.com
                    is the message really from globalnet?it says that my phone number have wont prizes in catagories B.
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                      S
                      sanjay prakash saxena
                      from Jabalpur, Madhya Pradesh
                      Jul 13, 2009
                      Resolved
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                      Resolved

                      Sir,
                      I have a retail counter in gwalior morar that name is monish communication. i start retail the vodafone sim on 2-3 months. But your distributer are not give response in any decision. he not give the lapoo sim, and the saler of your company comes only first time when he sold me some sim again he no visit in my shop. I return my customer due to lack of recharge balance & sims.Today your company repotated in M.P. So in future i shaw in best company of the country. please take a right action about that.
                      Thanks
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Reliance GSM — not give the lapoo sim

                      Sir,
                      I have a retail counter in gwalior morar that name is monish communication. i start retail the smart sim on 2-3 months. But your distributer are not give response in any decision. he not give the lapoo sim, and the saler of your company comes only first time when he sold me some sim again he no visit in my shop. I return my customer due to lack of recharge balance & sims. this is bad image for your company. So please take a right decision about that.
                      Thanks
                      i wont 2 know whos number r this i hv the vodafone number this number r trubleing me lot plz gv me the betels of this two numbers [protected] and [protected]
                      dear sir,
                      i want to start a new retail counter in bhopal(annand nagar) M.P.
                      i wan ur agent nu for startin d recharge & sale new connections of reliance, rim.
                      pls solve my problem.



                      Regards,
                      Abhishek sharma
                      [protected]
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                        A
                        Aman kumar choudhary
                        from Noida, Uttar Pradesh
                        Jul 12, 2009
                        Resolved
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                        Resolved

                        I am vodafione customer. My number is [protected].At Mar-10-2009 I send request for starting DND service at this number([protected]) at (START DND) 1909 (toll free number).In response Vodafone give me a registration number [protected] and tell me that your query shall be responded by Apr-15-2009.
                        But still I am receiving marketing SMS and calls. I lodged two complaint in Vodafone customer care regarding to this problem. But yet he has not given any solution regarding to this problem.
                        Please help me regarding to this problem. Thank you.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Vodafone — Marketing calls & SMS

                        Hi All,

                        I have been receiving unwanted marketing call & sms on regular basis inspite of being registered twice on DND - Do Not Disturb facility provided by vodafone, have informed them about the issue time & again & nothing has been done to address the issue. There is no ZERO customer focus & no ears to complaints.

                        Requesting you to kindly deal with this issue on priority.

                        Thanks & Regards

                        Punit Bhatt

                        Vodafone — Unsolicited marketing calls and SMS

                        Unwanted marketing calls selling personal and home loans. this despite number in Do not call registry and also having warned earlier about such calls. Once a complaint is made these calls / SMS do not come for some time and they start after some cool off period. is there no way to destroy this menace? the latest is call from[protected] selling loans from Fullerton India. Some SMS giving information on unwanted products or services. the latest number is[protected]. these desptie the fact that my number is not registered in any commercial website or organisation. this means that the mobile operator / staff have sold these numbers to marketing agencies.
                        I am Vodafone customer. My number is [protected] my mobile registered in DND. but unwanted marketing sms still receiving.

                        Called on 1909 but Vodafone customer care not give me any grantee to stop all kind of marketing sms They don't give any solution.

                        I called the sender stop all sms the but there site no any apology.

                        Please help me regarding to this problem. Please stop all marketing sms and call.

                        Massage details as under
                        time : 9.06 pm
                        Date : 13.5.2011
                        sms type : apparel / accessory/ suit/ dress
                        Contact No. : 43438888



                        Thank you.
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                          R
                          Rashmi Shah
                          from Mumbai, Maharashtra
                          Jul 12, 2009
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                          I Mrs.Rashmi Shah own the following two Vodafone nos

                          [protected] Relationship no: 1.13477999
                          [protected] RElationship no: 1.10596268

                          I had purchased the cell no [protected] from your dealer M/s. M.R.Systems and Devices from the sales person Mr.Raj Parikh on 11 June 2009. the cell number was activated on thew 12th June 2009 itself but was disconnected on the 10th July 2009.
                          the reason for disconnection as quoted by your customer care on 111 is that the documents have not been submitted to us.

                          As such i would like to ask Vodafone Essar Ltd. the following questions;

                          1.How come the cell number was activated without the documents being submitted?

                          2.How was that the bill for usage was sent to me without the company having documents?

                          3.Why was i not intimated that the documents have not been submitted before disconnection my cell no?

                          I had purchased the second number for muy business needs but needless to say due to this abrupt and uncalled for; disconnection of service I have made a loss amounting to thousands not to mention the embarrasment caused by the same.
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                            A
                            aarushi1417
                            from Chennai, Tamil Nadu
                            Jul 12, 2009
                            Resolved
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                            Resolved

                            sir,
                            i am a vodafone customer having no [protected]. i had taken the vodafone no. 2 months back and i am suffering from the starting. Just a few weeks back i recharged my phone with rs 11 sms pack that gave 111 sms free per week then after a week from my balance 11 rs got deducted without any information, when i asked cust. care representative he told me that according to scheme it will get deducted automatically after a week and also told me that i[censored] get your cell recharged with a 35rs sms pack..rs11 sms pack will get deactivated automatically following this i got my cell recharged with a 35rs sms pack on 7th of july..but to my surprise on 8th of july again 11rs got deducted from my balance. i again then contacted customer care and one of your representative told me the process to get rs11 sms pack deactivated, he also assured me that after i deactivate my 11rs sms pack, my 35rs sms pack that i recharged on 7th of july will again get activated. on 12th of july i deactivated on rs 11 sms pack but still my balance get deducted as soon as i msg. on asking a customer care representative he gives me the reason that my 35rs sms pack has got deactivated and to activate it again i will have to again recharge my sim with rs 35 sms pack. Now plz tell me, who is responsible for my loss of 35rs that i spent earlier on sms pack that i didn`t even used due to your customer care representative`s wrong statements.i didn`t knew that vodafone`s service is so poor and they could misguide their customers to this extent by giving false and incomplete statements. i am repenting on my decision to take vodafone connection now and i will never recommend vodafone to anyone in the future..i want you to listen the conversation that i had with your customer care representatives on 12th, 7th and one earlier date that i don`t remember and take the desired action against them respectively and also please improve your representatives so that they don`t misguide some other in the future. plus i want you to COMPENSATE ME FOR THE 35RS SMS PACK that got wasted due to your reprentatives incomplete statements and negligence.I hope you will reply me to the earliest and will take the necessary action so that i dont get forced go to the CONSUMER COURT due to your delay.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Vodafone — Wrong information leading to Monetary Loss.

                            SKU 295 plan is no more fully functional because of wrong information provided by customer care executive.
                            I was told that getting scheme of Rs 48 activated will not hamper my earlier plan of SKU295
                            Now they are denying to revert it back.

                            I need a resolution for the same.

                            Vodafone — Customer care executives providing wrong information

                            Customer care executives providing wrong information when I have purchased new sim card through him and he has activated different plan on my sim card.
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                              A
                              Amrin Fathima
                              from Hyderabad, Telangana
                              Jul 10, 2009
                              Resolved
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                              Resolved

                              I just wanna describe the Worst Customer Service Experience i've ever had and I know Pen is Mightier than a sword... And, the bad service was from the Mobile Phone Service Provider, a.k.a., VODAFONE...


                              Today(10/7/09, 21:00 hrs, I.S.T), I happened to commit the biggest sin of my life.. Call the Vodafone Customer Care... Not because i was jobless, but i was not able to make calls... Every time I dialed a number, i get an error as "NETWORK BUSY"... To me, the network is Vodafone... I called the customer care number:[protected].. And i land up to a great Customer Service Rep.. BADRI... God knows what kinda people vodafone recruits.. Damn guy, never understood English... I had to repeat myself 100 times... Then he came up saying, "I"M UNABLE TO HEAR YOU, DISCONNECT AND CALL US BACK" and the Customer service rep disconnected the call... Then I had to call them back.. I was unable to call anybody else other than the god damn vodafone customer care.. Now we've another person BASHA.. I tell him the entire story, he kept interrupting and without allowing me to speak... den he asked me to try with another mobile phone and call 'em back.. I actually tried that already.. The minute i said that to him he was like "ARE YOU LYING".. I was really angry, called him and hung the call.. 30-minutes later, same problem, called back the customer care again.. MY stinking fate, reached the same guy.. "Badri", who refused to put me to his manager, then placed on long hold and disconnected the call...


                              Then I realized, Vodafone does recruit good people... I Spoke with UdayaKumar.. He was very polite.. That too a customer like me.. He asked me what was required, listened to me and responded accordingly and made sure that my issue was fixed.. I spoke with his manager Gopinath, to give him a pat..

                              But the experience i had with the other two guys was miserable.. Tat too with me!!!. I do the same job...customer service as well... But i felt like shooting myself when i went through such customer service agents.. felt ashamed of myself... If i was their i wuld fire tehem right away...


                              BUT.. No more vodafone... I'll say this to everybody I know.. I cannot expect to reach UdayaKumar each time... Vodafone Customer Service On the whole.. SUCKS...
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                Ramesh Bhradwaj
                                from Mumbai, Maharashtra
                                Jul 10, 2009
                                Resolved
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                                Resolved

                                I am a customer of Hutch / Vodafone Essar Company INDIA for nearly 6 years my Vodafone number is [protected].

                                Recently I have changes my number from a post paid to Prepaid. My sim card was activated after having needed to approach the VODAFONE STORE ( madhapur ) 4 –5 times in that month. They have activated the SIM “[protected]” on 19 June 2009 and I was assured that the services were activated. I was able to recharge on 20th June and was able to use the services till 27th June.

                                On 27th, without any prior notice, all my services were barred. I was unable to reach the customer care as the customer care number 111 was not functioning and the other number [protected] was also unreachable (barred). No one from the VODAFONE ESSAR contacted me with the reason for disconnection.

                                When tried to reach customer care from another number, they were not able to tell the reason for disconnection.

                                On 29th of June I had to walk to the VODAFONE STORE ( madhapur, hyderabad ), they told that some documentation was not submitted

                                1) When converting the Phone from Post Paid to Prepaid, No one from the VODAFONE ( madhapur ) told that I need to submit the proofs (I was their customer for the last 5 years as a post paid user were they providing the service with out proofs?)

                                2) They have not asked me to signed any paperwork for the conversion

                                3) At the time of handing over the SIM they have not asked me for any documentation not told that it is required

                                4) They have activated the SIM allowed recharge; offers for SMS, phone calls were made from that phone.

                                5) All of a sudden with out any prior intimation how can they disconnect my services?

                                6) How could VODAFONE ESSER be so unprofessional to make customers wondering why the services been barred while accepting Re-changes into the same de-activated account.
                                7) Why are they so unprofessional to provide means by which customer Care can be reached.

                                8) Why does customer have to suffer or the immature behavior of the Vodafone Essar Company Mobile phone is used for Emergences purposes, when being disconnected without prior intimation, are they taking responsibilities for misshapes for phone not being handy?

                                9) The Customer Care reluctance to help their customer is Quite OPPOSITE to their Caption “ Happy To Help”.

                                VODAFONE ESSAR Cannot take it for granted that customer are help less and Do not effort to take chance with service utilities which are used for emergency purposes. THEY HAVE NO RIGHT TO PUT CUSTOMERS IN RISK WITH THEIR UNPROFFISIONAL MANNERS.

                                My kind request is that proper action needs to be taken on VODAFONE ESSAR
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                vodafone essar india — still receiving calls from collections everyday even after making the payment back in december 2008

                                To, The manager
                                Vodafone india

                                My name is Savio Dcruz. My late vodafone number was [protected] which i discontinued using due to pathethic service. Then i started receiving collections calls from ur so called legal department day in and day out. I finally walked into a vodafone store at jb nagar andheri east and made a cash payment on 28/12/08 -14:25:11 hrs for 850(receipt acknowledgement no - br479). The total outstanding due was 844.ur company owes me rs 5 which i havnet received yet. What i receive everyday is a phone from ur 3rd grade legal department asking me to pay the outstanding amount of 844. ive told them so many times .Infact the day i made the payment at the vodafone store. I specifically told him that i dont need to receive even a single call again. he did put some notes in his system. May be that pc got formatted or something. I am totally mentally harassed by ur legal department and would need a compensation for the pain ive gone through. Hope this is heard .

                                Yours irately,
                                Savio Dcruz
                                restore
                                restore

                                Vodafone Essar India — LIFELONG VALIDITY

                                I Dr N.V.RAMAMURTHY, HOLD, [protected], WHICH IS LIFE LONG VALIDITY TAKEN IN JUNE 08 WHERE I NEED NOT RC WITH RS200 EVERY 6 MONTHS STILL IT IS DISCONNECTED ON 25.3.09, WITHOUT ANY NOTICE OR SMS OR VERBAL INFORMATION, IT IS UNFAIR ON THE PART OF VODAFONE INDIA, PL, RESTORE MY NUMBER, ORELSE, I MAY HAVE TO APPROACH TRAI, OR THE, MEDIA, NO OTHER NET WORKS DOES LIKE THIS TO THEIR CUSTOMERS.
                                Hello Ramamurthy,

                                This is Anitha from Chennai. I got a same kind of vodafone connection with life long validity in Tirunelveli, TamilNadu. First when I got it, I was not informed about this information (Recharge once in every six months) from the Dealer. when I had to recharge for the first time for the Talk Time, I got a msg saying that, you need to recharge it every six months for min Rs.200 for the account to be in Active after six months. As I already got the phone connection, and gave the contact details to all friends and in office too, I didn't want to change it and using the same. But, the thing I want to mention here is, they are SUPPOSED to tell this information while getting the connection which is apparently hidden from the customers by the dealers. Hence I do agree with you for the complaint on vodafone. But I don't think vodafone can do something in this. Because, it can not get assurance from the dealers that they will give the proper informations to the customers. I also don't tell that it is not a problem of vodafone. They can rectify this by, giving some forms to the dealers for every connections, the customers should fill that and then customers should agree for all these and then they can sign and get the connection.I don't know how far it will be possible. But it is just my opinion by which Vodafone can reduce bad feedback on them from the customers.

                                Regards,
                                Anitha.C
                                Hi,
                                I am out of the AP for sometime.I was trying to deactivate my Vodafone Postpaid service with number [protected].I sent my request to Vodafone Care and sent mail to corporatecare.[protected]@vodafone.com to decativate the service.I got the reply saying I have to pay the due amount. I cleared the due amount asap.But then after they are not deactivating the service saying you to wait till 14th (Which is my Bill generation date).
                                Means now I have to pay the rental without using the service. Since I paid the all rentals + sercice Taxes upto 2nd Nov. 2009, Why should I pay again.

                                Please help me.

                                vodafone essar india — Issue Legal notice though it's their mistake

                                Dear Sir/Madam,

                                I along with my friends has taken a new Post Paid Connection([protected]) in the month of March.
                                Since then I was recieving few Junk messages (Around 300-400 messages per day).You can imagine the frustration of mine because of these unwanted messages.
                                Hence I reported the same to Customer Care in the same month.

                                I clearly mentioned them that I am not going to pay the bill unless the issue gets resolved. Though the issue is not resolved,without any failure I have paid the bill for March. But while paying my bill, i again clearly mentioned them that the issue has to be resolved or else i wont pay the bill for next month.

                                I have lodged numerous complaints on the same issue, but everytime i got the reply from executives that "The issue will be resolved in 4 days",but it didnt happened in the span of next three months, still I have paid the bill for April and May.

                                Because of this junk messages, I have to swith off or keep my mobile Silent which resulted in missing many important calls; infact i have missed certain important business calls.

                                I will be getting a numerous remainders for not paying the bill, but unfortunately no one bothers about the progress of my complaint.

                                I have raised numerous complaints regarding this problem and also there will be proofs of call recordings between me and customer care executives from Vodafone.

                                When this final bill is generated, the amount initially is 726/-,but now with fines it became 1139/-.
                                It is not that i cant pay bill of 726 rs, its just that i want the issue to be resolved. But unfortunately Vodafone approached in a legal way rather than focusing on resolving the issue.

                                Since Four years I have been using Vodafone Prepaid I have never faced any issue.That is the reason I have taken one new postpaid connection.But that resulted in this way.

                                For any further clarifications please reach me on [protected].

                                Thank you.

                                Best Regards,
                                Jaya Krishna

                                Vodafone Essar India — Not flexible to migrate from postpaid to prepaid

                                Hi,

                                This is Bhageerath from Hyderabad. I have vodafone postpaid connection ([protected]). My usage is very less and it is not even crossing the monthly rental so i wanted to migrate to Prepaid. I have contacted customer care to check the process to migrate from Postpaid to Prepaid but to my surprise executive told me that there is no such facility of migrating from postpaid to prepaid. I wonder when a prepaid connection can be converted to postpaid why can't they migrate postpaid connection to prepaid. When other operators like Airtel are providing flexibility to their customers to migrate from postpaid to prepaid or viceversa, why this facility is not available in only Vodafone. This is clearly cheating their customers.

                                So i request concerned authority to take necessary action so that the above mentioned flexibility can be provided to Vodafone Subscribers as well.

                                Regards,
                                Bhageerath
                                [protected]
                                It's possible. Let's collect list of people who wants to do that and try to get petition from consumer court and TRAI to make migration transparent and easy.

                                Please comment at http://dilpu.blogspot.com/2010/03/vodafone-india-postpaid-to-prepaid-plan.html

                                Thanks,
                                Unsatisfied Vodafone user
                                dear sir iam kumbha amaralingeswararao ihave two postpaid sim cards incorporate connections one is [protected] and anotherone is [protected]
                                i lossed one number it is [protected] at one month back 20days back inform to customercare to deactivate the service ihave to pay the rental with out using the number/service scince i paid the allrentals+service taxes up to two moenths why should pay again with out using the service
                                please help me

                                vodafone essar india — OUT GOING CALLS BARRED

                                Dear Madam / Sir

                                I am the user of mobile no # [protected], since yesterday my outgoing calls are barred. All the dues are clear against this account. In-spite of many complaints at Vodafone care, # [protected] dtd 13/12/2010 and [protected] dtd 14/12/2010 my services are not yet reinstated.
                                Can Vodafone customer care reply on the above issue and look into this matter and reinstate my services asap.

                                Regards
                                C M Tickoo
                                [protected]

                                Vodafone — DISCONNECTION OF SERVICE WITHOUT ANY INTIMATION...

                                MY MOBILE CONNECTION NO. IS [protected]....
                                I have postpaid connection of vodafone....
                                but VODAFONE service provider disconnected my service without giving any bill.....i have this connection since 4 or 5 months but till today i didn't get a single usage bill from VODAFONE............

                                I already asked many times to customer care but they always misguided me due to their lack of knowledge.

                                I want hardcopy of my VODAFONE bill.......

                                PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE...........

                                REGARDS
                                SHUBHAM GUPTA

                                vodafone essar india — Wrong and overbilling of internet

                                Dear Vodafone

                                Myself Nimesh Sharma, a Vodafone subscriber since long, and a good contributor to ARPU, a management graduate from a very prominent B-School in India, worked as a journalist for 1.5 years, handled a startup company, and now working with a education & training firm as Corporate Liaison Officer, and Trainer Mobilizer. My parents are both lawyers. My Vodafone no. is [protected], and Customer relationship no. is 1.20711636.

                                I am writing with a very heavy mind but high hopes, after being disappointed by lot of Vodafone Stores and customer care executives. Hope you will get the point that I am trying to send across.

                                The story starts mid of last year- 2010. I had got Vodafone Live (GPRS) activated on my Sony Ericsson K530i, primarily for emailing through gmail application, and for minor googling. It was serving my purpose, as for other bigger uses of internet, I have unlimited internet at home and office.

                                Suddenly, I get this bill from Vodafone which mentions some humgama download pack which I ‘allegedly’ downloaded (I don’t even know what is that pack for), with a charge of Rs 150. And this was separate from VFL charges of Rs 200 pm. I made a complaint at Vodafone, but it was ignored, as they insisted that I downloaded it (amid my very hectic schedule, comprising home, office, social work, family time, discussion of new business plans etc).

                                (Amidst my hectic workload, do you think I have time or bandwidth for such crappy things, which Vodafone launches for college students? And ya, there is no kid at my home, who would do this, just my parents. And my phone remains with me 24 hours- switched on and on non-vibration / non-silent mode. I reply to emails even at 2 am in the night. )

                                This continued for months after that. After 3-4 months I made a strong complaint, and Vodafone executives accepted their mistake and had to give me waiver of Rs 500 for that. They requested me to deactivate it (even though I hadn’t activated it). I complied with their request- Twice. Both times, I get a message – “this service is already Deactivated on your phone”.
                                This problem continued with charges varying between 150 to 250, till I bought a Blackberry Curve 8520 for me, as I had heavy email activity in my new job. Till date, I don’t have an idea, what that pack means.

                                I got subscribed to Blackberry Prosumer Lite (BBPL), because full internet service at Rs600 was very expensive for me. The customer care Exec (CCE) told me that he has deactivated the VFL on my number, and activated BBPL. Fine.

                                I have configured 7 email accounts on that, including personal and official, and I have heavy emailing use on that, with 100s of emails , messages and chats of all kinds in inbox every single day. I constantly miss the full internet as I cant view so many links, from emails. Vodafone Live (VFL) was atleast allowing to me use internet fully.

                                Now I get a bill, which mentions charges of Rs 200, for using VFL, while I had got deactivated by your CCE and technically I can’t use it on a Blackberry. I again asked CCE to deactivate it, and asked why hadn’t they deactivated it earlier when I had asked them. He had no answer.
                                The problem exists till date. In between when I again tried to get it deactivate, there was an error on Vodafone’s part, and my BB service got deactivated (no, billing wasn’t the issue). I thought it was because I had got VFL deactivated, so I sent an SMS for activation of VFL. But it didn’t give me BB service back. My work got stuck. I missed so many business emails, and messages, from my office team, all of whom have blackberry, with full BIS.

                                For three days, there was no BB service only on my phone (all other team members phones had BIS working), and all CCEs suggested me to do various things on BB, one of which worked in between for 2 hours.

                                After that, one bad day, I see in my bill, a charge of Rs 800 for using GPRS. I called up CCE, and ask them hows this possible, when I just have a basic BIS plan. They insisted that I have used it, though they couldn’t prove it as their “system was getting updated and not accessible” (as always). They don’t agree to any of what I say.

                                FYI, I still depend on wi-fi in my office to get full internet on my Blackberry, in which case I find it better to use laptop thru wi-fi, for higher uses of internet.

                                Now, without using any uncivilized language here, I would like to tell you that – had I known that there was a way to use the internet through GPRS, which I craved for, I would not have missed all those links, and websites that I wanted to access on my Blackberry, during my journeys.

                                (FYI, I had used such GPRS in my earlier phone, when I did not have VFL pack of Rs200. I had got a bill of Rs 500, and I had paid for it, without any complaints. I have even paid for some sundry packs, which I was made to subscribe to, and amount was small)

                                For another month, I got such unwarranted charges of Rs 900, for which all the same arguments apply.

                                Now, adding up the all amounts of hungama downloads (150-250 each), Vodafone live (after I bought blackberry), blackberry GPRS charges (1700), the final figure comes to approx Rs.2800.
                                Since last two months, I was trying to get some solution, and had paid my bills upto the valid amount. As of today, I have paid all my bills, excluding this amount.

                                For your convenience, I have attached all my previous 10-12 bills since November last year, for your reference. Please go through them, and let me know if you need some help with understanding the errors. I have also attached last two payment receipts, which reduces the billing amount to Rs.2804 /- net.

                                I don't have a complaint number, as my complaint wasn't registered, VF CCEs said the complaint is not valid, and blamed me for not paying and not understanding.


                                Now, my request to you is to either
                                - Take back my number -[protected] & cancel it, OR

                                - Give me a good reason to keep my number and keep paying these huge unwarranted charges, OR

                                - Deduct this amount of Rs 2800, and ask me to port my number to some other provider

                                - Deduct this amount of Rs 2800 from my final bill, and keep me as subscriber.

                                If you are following last option, please also make sure, that the other sundry charges, like VFL and GPRS (which is very silly and idiotic, When one cant technically use it) are deactivated and not charged to me, unless you teach me how to use them. In any case, I am not paying these charges, when I haven’t used or subscribed to the services even remotely.

                                Lastly, as the last resort, as I am fed up of talking to whole team of CCEs, and visiting VF stores, I am game for any means to prove and win my case, including a consumer court case, if Vodafone wants one.

                                In Essence, I am only asking for my right. If I am given that, I’ll be happy to continue without creating more problems, as I have been.

                                Yours Truly

                                --
                                Nimesh Sharma
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                                  Pradip Dey
                                  from Pune, Maharashtra
                                  Jul 10, 2009
                                  Resolved
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                                  Resolved

                                  Set caller tune without any Permission:

                                  Hello

                                  My Name is Pradip Dey and Mob No is [protected]. I have a Vodafone prepaid connection and i using the same for last 5 years (approximately). Yesterday(09/07/09) at arround 9 p.m. I going to call someone I saw my balance is -12.98(negetive balance). Then someone call me and tell that you have activated caller tune. Then I realise why my balance is negetive. Immediately I deactivated the caller tune with SMS TO 144 by "CAN CT" and immediately I received massage from 56789 that my caller tune has been deactivated. But still my balance has not been updated. Then I call Vodafone customer care at [protected] and someone tell that it is not possible to activate without my confirmation. I told him to as I have deactivated immediately when I know so update my balance, then he told me it is not possible and he can't do anything for that.

                                  It is requested to take immmediate action to restore the amount which was deducted from my account and send sms urgently.

                                  Pradip Dey
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Vodafone — Activate Caller tune without confirmation

                                  These mobile phone companies are hiding secret codes.I did not know that if you are calling someone and you press aster(*) that ring tone will be copied and apllied to your phone.This happened with me and they deducted Rs30.
                                  They have never sent any SMS regarding this secret code so how can a common man know about it who has no reach to television and newspaper.They never ask for confirmation and will just activate the ring tone.
                                  In hindi it is called lootna khule aam.
                                  it to didn't infrom and taking the balance
                                  How to activate my caller tune
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                                    saravanan
                                    Jul 9, 2009
                                    Resolved
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                                    Resolved

                                    Hi,
                                    I don't know weather you guys aware this. I have prepaid Vodafone in chennai. i registered with ICICI bank for mobile banking for any mobile alerts. when I try to register( add payee) i never get confirmation code. i tried this almost 3 days/8 times like remove and add. i sent mail to ICICI customer care they asked me to check with mobile operator. later i came to know this cheater Vodafone, not allowed to receive message then we have low balance that is below 50Rs. This is really makes consumers as mad, why such a policy? i really fed up with Vodafone. and one more issues was, i dont know how the called tune was enabled for me.. stupid system they have... pressing a singe digit number its makes enable caller tune... and they simply deduct amount from our balance(30rs). if we want to disable, we need to send SMS to them. for taking money they have simple system, for stop taking money they complicated system. I would suggest one thing to CEO/owner of Vodafone, instead of doing this cheating business better go and beg infront of all the Indian houses. I really fed up/frustrated with Vodafone.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Kiran Raj
                                      from Mumbai, Maharashtra
                                      Jul 9, 2009
                                      Resolved
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                                      Resolved

                                      Dear sir/ Madam,

                                      1. I have been using Vodafone postpaid Connection from the last 3 years. My No is:- [protected]

                                      2. I paid my last month bill on Date:[protected] and Time: 18:56:45, of Rs.2065/- from my Credit-Card, and after 2 hours my Outgoing service is activated.
                                      And my Bill Pay Transaction Id is: PR-1-[protected],
                                      Bill Pay Location:-Vodafone Store Prabhadevi 1,

                                      3. My Postpaid plane Monthly Rental is Rs.250, this is group plan and Other Call Charge is (50Paise Per-Minute), My Vodafone Mobile Credit Limit of Rs.2500/-.

                                      4. Date:[protected]:-
                                      After all this thing I have made call to my group number this is absolutely free for me, and some other numbers also, and then I checked my bill is Rs.2/-

                                      5. Date:[protected]:-
                                      In the morning I make one call to this Vodafone no: - [protected] for one minute only at 10:30 am and I checked my bill is Rs.102/.
                                      Then I call to (111) customer care and ask to Vodafone Executive why my bill amount is showing Rs.102/-, this guy told me I can’t help you because when your bill is generated then we can explain you why this is happened with your No...
                                      And after that I didn’t call to any number, after few hours again I checked my bill at 2:05pm and my bill was Rs.304/-. I shocked when I saw Rs.304/-. I directly go to nearest Prabhadevi Vodafone Store for doing complaint about my problem and I took 1-Token & go to talk with Vodafone executive, this guy told me same thing, I can’t help you because when your bill is generated then we can explain you why this is happened with your Number. If it’s our mistake or bill showing wrong amount your money will automatic credit in your account. I told him ok no problem.

                                      6. Date:[protected]:-
                                      From the past TWO DAYS, I thought my bill is coming so high without my using.
                                      Today also this problem with Vodafone, I am facing. Now the new exorbitant problem came to me, my outgoing call is deactivated and when I spoke to Customer-Care about it, they just used to tell me that, YOUR OUTGOING CALL HAS BEEN DEACTIVATED BECAUSE OF YOUR BILL AMOUNT OF Rs.9, 909/-
                                      I tell to Vodafone executive How Come my bill is Rs.9, 909/- BECAUSE MY Vodafone Mobile Credit Limit is Rs.2500/-.


                                      7. PLEASE HELP ME WHAT CAN I DO.
                                      NOW I HAVE TEMPORARILY DISCONNECTED MY NUMBER:- [protected], FROM WORLI VODAFONE STORE.

                                      8. Please take action on it within 5 days, otherwise only one option I am thinking of, and that's to LEAVE THE MY ALL VODAFONE NUMBERS PERMANENTLY.


                                      Thanks,
                                      Kiran Raj,
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I agree///... these guys have been cheating me past 2 months...
                                      since i make ISD calls...i assumed they were right ...my bill was as high as 3400 for may-june and in july i got bsnl pre paid ...and completely stopped using my vodaphone no. except for a week and i am shocked to find 2100 rs. bill for july...and 126 ISD talk time and 140 sms roaming...

                                      i havent event sent more than maximum 25 sms entire month..

                                      july month i kept a track of how much i used my vodaphone np. [ used it only for the first week in july and compeletly stopped using it last 3 weeks]

                                      these guys when requested for detailed bills previously ..keep giving excuses ..

                                      i am so mad at them now...

                                      goingto that damn shop and fighting with them for a detailed bill

                                      unethical people...only capable of making zoo zoo ads and dog ads

                                      completely lacking integrity and customer service and support
                                      sir,

                                      i have requested for my vodafone number disconnection for past 3 months and i m not getting any revert back from your side, after the 1 st month and now they have terminated my number . and i want to do full and final settlement, please kindly see upon it ...

                                      DETAILS ;

                                      bill number = [protected]
                                      relationship number = 1.22672522
                                      vodafone number = [protected]
                                      for full and final settlement of my vodafone number ...


                                      my contact number [protected]
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                                        M
                                        MANISH KUMAR
                                        from Delhi, Delhi
                                        Jul 9, 2009
                                        Resolved
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                                        Resolved

                                        Dear Sir/Madam,
                                        I have requested for a top up of Rs. 222/- only from ny ICICI account on 8th at about 2 AM. But till now, the recharge has not been done. Kindly look into the matter and either recharge my account with Rs 222/- or credit my account with Rs. 222/-.

                                        The details are as follows:

                                        Payment details for Payment Id [protected]
                                        Payee Name : PREPAID MOBILE RECHARGE

                                        Payment Information
                                        Payment Amount : INR 222.00
                                        Date of Payment : 08/07/2009
                                        Debit Account :[protected]
                                        Payment Status : Success

                                        Other Details
                                        Payment Remarks : 0201

                                        Kindly do the needful.
                                        Thanks & Regards,
                                        Manish Kumar
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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