[Resolved]  Vodafone — Caller Tunes Activate without request

That is the thing every one is fasing.Please try to avod those type o[censored]seless things.

there is no code or means by which you can find out validity of your bonus card except customer care which is always busy or suffers 4m poor connectivity . I by mistake got my mobile charged with another bonus card (rs. 69) when my previous card( same rs.69 card) was NOT expired . i just want to know now what will happen
because customer care is always busy or they cant hear my voice they say that validity will remain that of previous card.....CAN ANYONE PLEASE HELP ME??????

I was recharged my [protected] at rupees 100/- + Bonus card rupees 37/-for UP,Bihar,Jharkhand & Gujraton 18 Dec 07, but all call charged @ of rupees 2.65 per minute. Your all add and publicity was false. At present your cusumer care take no response.My complaints Nos are[protected] dt 27 Dec[protected] dt 31 Dec[protected]Jan08. Please intimate present position of the complaint. It will be solved or not.

I was recharged my [protected] at rupees 100/- + Bonus card rupees 37/-for UP,Bihar,Jharkhand & Gujrat on 18 Dec 07, but all call charged @ of rupees 2.65 per minute. as per vodafone all add and publicity , all STD calls will be provide at Rs 1/- but after recharged all are charged at 2.65 per minute. everythings was false. At present your cusumer care take no response.My complaints Nos are[protected] dt 27 Dec[protected] dt 31 Dec[protected]Jan08. Please intimate present position of the complaint. It will be solved or not.

sir,
i request u that in my area a big network problem.so plz help usssssssssssssssssssssss

Sir,
I'm not satisfied with vodafone's service.My number is [protected].Vodafoone activated caller tune without my permission. when i complained in vodafone care they told me that this service was activated by me but i hadn't any call from vodafone for caller tune. vodafone service also cut my 30 rs.
Thus, I'm not satisfied with vodafone service and answred by exucative members of vodafone care,
This was my first bad experience of vodafone service.
It will be solve or not.
reply as soon as possible.
Hoping good respons.

vodafone,relince — activating services without permission

I AM CUSTOMER OF VODAFONE FROM PAST 2 YEARS.BUT NOW I AM VERY UPSET WITH SERVICE OF VODAFONE.I DON'T UNDERSTAND WHY THEY ACTIVATE THEIR LOWER CALL CHARGES SCHEME ON MY NO.[protected].I HAD A TALK WITH THEIR REPRESENTATIVES MANY TIME AND DEACTIVATED THE SEVICE.FOR THIS SERVICE THEY HAD CHARGE ME Rs.12 TWO TIMES WITHOUT MY PERMISSION AND NEVER REFUNDED.I HAD A TALK WITH THEIR SUPERVISOR MISS SEEMA WHEN I TOLD HER THE COMPLETE ISSUE SHE PUT MY ON HOLD AND NEVER COME BACK AGAIN.BECAUSE OF THIS INCONVINIENCE I AM NOT ABLE TO RECHARGE MY PH.BECAUSE WHENEVER I RECHARGE I CANT MY USE MY PH ON TIME.I AM VERY UPSET WITH THIS AND WANT A SERIOUS ACTION TO BE TAKEN AGAINST THIS.THAT WILL BE VERY MUCH APPRETIATED.

dear sir,
i am using vodafone service from past, but now they blocked my outgoing call. when i called customer care they are saying ur document not verified and you have to go in vodafone store again. but where i am living there is no vodafone store. when i dicussed this problem with them, they said they cant help me. already i have submitted my all govenment attested true copies which they needed. at the time of submission also they cheked my originals. i am living at washim - 444505 (maharastra). pls help me.

thanking you.

regards

anil ambhore

Vodafone — abt service

dear sir,
i am using vodafone pepaid service from past and my mob no is [protected]. but now they blocked my outgoing call. when i called customer care they are saying ur document not verified and you have to go in vodafone store again. but where i am living there is no vodafone store. when i dicussed this problem with them, they said they cant help me. already i have submitted my all govenment attested true copies which they needed. at the time of submission also they cheked my originals. i am living at washim - 444505 (maharastra). pls help me.

thanking you.

regards

anil ambhore

Caller Tunes Activated without request

Dear Sir,

with regsrds i want to say that i am not satisfied with Vodafone connection which i have, which i am using No [protected].
Following are my complaints
1>Changed of caller tune without any information or permission. Then deducted the charge for caller tune
activation. When the caller tune activated immediately I deactivate the service by "CAN CT" to 144 and
also the got the deactivation confirmation from Vodafone. But my balance not been updated. It is a
fully cheating service.

2>Unlimitted useless calls from VODAFONE for select caller tunes
3>Unlimitted useless messages from VODFONE like VK-offer/free tone/movie/ganabolo etc.

Looking good responses in future. So now tell me the solution. We have huge corporate connection of
Vodafone.

We think we should quit VODAFONE now.

Thanking you
Pradip Dey

Dear Sir,

I am regular customer of Vodafone and have many of numbers with me. But This is the complaint for Mobile No.-[protected] which is now disconnected. In this number, this was earlier purchased from Sant Nagar East of Kailash, but from last long time from Feb-May, My brother was out of station and not used this, so I requested to close this number to Mini Store (Sant Nagar) many of time but nobody Listen and denied to close this number. This results I pay bill without using number and In Month May, I used some talktime and request to close connection permanently and wasted half day for this operation.
Service in this store is very poor by all executives, they didnot listen to customers.

During close of connection, extra charges are also taken without giving any details, so I again visit the Store as on Aug.19, 2009. I requested again for settlement and waste my 2 hours in store. Nobody Give details of settlement and also denied for duplicate copy of previous bill as hard copy and Soft copy. They insult me in front of many of persons.

So Now you are requested to solve the issue and give details for settlement on my alternate number [protected] and above mentioned mail. Also request you to visit this store and see the working of your staff member (NITIN, ABHINAV and other Colleques). Also requested to solve the problem for [protected], there is problem with other networks other than Vodafone.

Plz send any of docs on below mentioned address ;
H.No.-127, Ground Floor, Block-i, Pocket-3, Sec.-16, Rohini, New Delhi.

Vodafone — Caller tune getting activated continuously without request

We have a vodafone mobile prepaid connection in hyderabad that is being used by my parents. In this connection, caller tunes are getting activated without any o[censored]s requesting for them. I already deactivated the last caller tune which we didn't request for. Again, the vodafone brand caller tune got activated without any request from our end! Sometimes, the activated caller tunes are not good also. We are unnecessarily paying money because of these and in addition to that we sometimes feel bad when our callers tell us the caller tunes they hear while calling us. This is totally bad on Vodafone's part and the company should refrain from doing such things.

Vodafone India — Callertune activated without request

Vodafone India is sending autodialler calls to customers like a normal call and if anyone picks up the call unknowingly the caller tune is activated and the very next day Rs. 30 is deducted as monthly rental. No money will be refunded even after contacting the customer service. Vodafone is robbing the customers. I think we all should appreciate our present very liberal government for allowing such foreign stealing companies to florish in India. I think it is best in the interest of everyone to quit Vodafone India immediately.

My father shri D.A.Pimplapure is also a similar victim. His age is 76 and he is using mobile just to be in touch with the family and never wants to get activated any callertunes in his mobile. But the company always activates caller tunes in his phone against his wishes. At present, a very absurd caller tune has been activated on his phone which is very hurting and it doesn't suit his age. Kindly do some thing to correct this Vodafone. I discarded using vodafone for so many different problems which were never attended properly.

Dear Sir,

I got the message form Vodafone on dated[protected] time - 10:30:19, size of message -1.0 Kb, Message center number - [protected].

Message : Dear Customer, black berry strom handset winner for Aug, 09 is Mr. Lokesh B. continues to pay yr vodafone bill before due date and you too may win black barry storm handset or a i10 car.

I already visited your vodafone center but they told me they will contact me. know still I am waiting from your response kindly let me know the status.

Regards,
Lokesh Bagri
[protected]

Vodafone — about bad service of caller tune

hello vodofone ,

the bad service about callertune in vodofone because in airtel we can get all songs from the world (old r new)it is but in vodofone only limited songs no (old songs, no new songs) it is very bad about vodofone servoice.
so make all the the old songs & new songs in vodofone caller tune (this is for your kind infermation make all
the MGR song in vodofone it will be very use full to the cuttomer u will all so get good name in the customer
so change like AIRTEL & WORK LIKE AIRTEL (MAKE CALLERTUNE SERVICE LIKE AIRTEL MAKE ALL SONGS IN THE CALLER TUNE DO IT IMIDITLY

Dear Sir,
with regsrds i want to say that i am not satisfied with Vodafone connection which i have, which i am using No [protected]
Following are my complaints
1/With out my permission activated chat service, and reduct 30 rupees.
2/Any time i make a call asking address proof, iam alread two times sumit douments.What should i do .
Looking good responses in future.

Hi Lokesh,

We believe that you have been contacted by our Customer care team and hope that your concern regarding Pre due date contest gift has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

please free callertune in my mobile

I am disagree with your answer