[Resolved] Vodafone — WITHDRAWAL OF SCHEME AFTER SELLING NEW CONNECTION
I bought a new vodafone prepaid connection for rs.295 with the schemes that i would be getting 3 months validty, 1500 local sms free, 300 min vodafone to vodafone free, n 25rs talktime n 5 family n friends no. On which i can make calls at half rate... N the expiry date of the connection was 28 june 2008 that means i could have got that connection activated by that date...
But when i got my connection activated from vodafone store at nirman vihar on 10 dec i was shocked to see that i only got 2rs as talktime instead of 25rs n only 1 day validity instead of 3 months & there were no other schemes which i mentioned above.
N when i contacted the customer care i was told that the schemes have been withdrawn & now u will not get any of these schemes.
I want to ask that is it right on the part of the company to not give the schemes for which the customer has bought the connection???
N how can they say that only the connections activated before 3 dec have got these schemes!!!
This is really unfair because for a customer like me that connection is of no use now & my hard earned money has been wasted just because of this ridiculous plicy of the company!!
Plz do something for consumers like me!!!
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Aug 13, 2020Complaint marked as Resolved