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its absolutely ridiculous that evejn after makin payments and submittin docs. there has been no service provided to me for a month now... n the kind of response given by the agents in the vodafone store (RTNAGAR) is really sad...i dont understand on wat basis they are recruited for the job.. wen they cant provide customer satisfaction or even responsible answers are not given..its been promised that this ll be resolved in 60 days, if not i ll ve to take this issue to a higher level...
I have space availavel in bareilly for moble tower
I purchased Vodaphone World Calling Card with Sr.NO.[protected] Pin No.[protected] in the last week of June 2013.At the time of purchase Your Executve Made it pinless dial. I could make only one call through this Card to UK and thereafter it has not been working.After the Toll-free Access NO.50318 asks me to dial the destination NO. I always get the same response that the dialled no. is wrong and/or the ISD call gets connected to DELHI Police Control Room.
I LODGED two complaints on 31.07.2013 at 02.48 pm(SRNO[protected] and on 03.08.2013 at 08.46 pm(SR NO 2380) . In response to first complaint I was asked through SMS on 03.08.2013 simply to contact 111 . In response to 2nd Complaint, I was advised that your response will come by 07.08.2013 but so far I have not received any response.
In lodging complaints I wasted my two hours as your three Executives including one Senior were not able to initially understand and comprehend the problem.
It appears that the problem is unresolvable at your end since it is pending since 31.07.2013. Hence, Please Transfer the balance amount of Rs 224.7 paise to the credit of my Mobile No.[protected]. and response immediately..
CRSIKRI
I LODGED two complaints on 31.07.2013 at 02.48 pm(SRNO[protected] and on 03.08.2013 at 08.46 pm(SR NO 2380) . In response to first complaint I was asked through SMS on 03.08.2013 simply to contact 111 . In response to 2nd Complaint, I was advised that your response will come by 07.08.2013 but so far I have not received any response.
In lodging complaints I wasted my two hours as your three Executives including one Senior were not able to initially understand and comprehend the problem.
It appears that the problem is unresolvable at your end since it is pending since 31.07.2013. Hence, Please Transfer the balance amount of Rs 224.7 paise to the credit of my Mobile No.[protected]. and response immediately..
CRSIKRI
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36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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very upset with the service provided by you in roaming... [protected].. plz chk the service immediately.. after all u r nt providind the service free of cost..