[Resolved] Vodafone — Postpaid to Prepaid Migration Problem | |
Hi, I am Senthil Kumar S. I am using the Vodafone postpaid connection from Sep 2006 to till date. My number is [protected] and which is coming under the circle of Karnataka - Bangalore. It is a company corporate connection. I would like to migrate my mobile number to prepaid and have requested the same in the Vodafone office @ BTM Layout, Bangalore. But I have received the information from the representatives that there is no option in Vodafone system for postpaid to prepaid migration. They also added that I need to cancel the postpaid connection and can get a new prepaid connection with other numbers. But I found that there is a postpaid to prepaid migration form available in Vodafone website. I don't know how come the form is available even their system is not supporting for the conversion. I assume that there is option available in the Vodafone system for postpaid to prepaid conversion [postpaid to prepaid migration form which I downloaded from Vodafone site is the proof]. Might be the Vodafone is trying to hide the facility [in Karnataka] to retain the postpaid customers [similar to me who is keeping the same number for long period] in Karnataka. Below are the links which I have downloaded the postpaid to prepaid migration forms. I have also enclosed the same as picture. http://vodafone.in/documents/pdfs/migrationpost2pre/postpaid_to_prepaid_migration_tam.pdf http://vodafone.in/documents/pdfs/migrationpre2post/prepaid_to_postpaid_migration_hyd.pdf Hope most of GSM service providers are having the option for postpaid to prepaid migration as assuming that there might be a rule in TRAI. Anticipating the solution for further proceedings. Thanks. Best Regards, Senthil Kumar +[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 10 Comments | |
Comments
Hi Senthil,
Hope your problem has got solved.
If not, Please leave a message here.
I recently got my number migrated from postpaid to prepaid in Bangalore and had a difficult time getting it done, and so i can direct you to the correct people at Vodafone who will get your issue resolved.
Regards,
Ashok
Hope your problem has got solved.
If not, Please leave a message here.
I recently got my number migrated from postpaid to prepaid in Bangalore and had a difficult time getting it done, and so i can direct you to the correct people at Vodafone who will get your issue resolved.
Regards,
Ashok
It's possible. I think all people who want to migrate to prepaid should go together to consumer court and get petition in public interest to make it transparent and easy. Let's collect list of people who wants to do that.
Thanks,
Mehul
Thanks,
Mehul
Vodafone — migration of numbers from postpaid to prepaid
dear sir,i am using vodafone number [protected] earlier it was a prepaid number then i migrate my number from prepaid to postpaid and i have small construction buisness and i get 11 other numbers under some corporate scheme by vodafone and my own number ([protected]) also got migrated to under the same corporate scheme. i used the numbers for almost a year but there was a huge false billing against the numbers under this scheme, infact there was unimited free calling provided in between the same group of corporate scheme, but when i get the itemised bills even those numbers were charged which they suppose to give free calling under the group i complained about it many times but no considerations made by the support centers. and at last i decided to migrate all the numbers to prepaid so i filled a application to migrate all my numbers from postpaid to prepaid. the support members are saying that they cant migrate the numbers from postpaid to prepaid as i run my buisness its all a network based buisness i will loose my network if i change the numbers so kindly help me out. infact they people told me that there is a complete flexibility of changing the plans and to migrate the numbers from postpaid to prepaid while issuing the numbers but they are denying this thing now so that they can charge false bills ... kindly help me out........
Today (22-April-2010) I went to Vodafone Store, Cox town, Bangalore to migrate my postpaid connection to prepaid but straight away they said this is not applicable in Karnataka circle. How can vodafone do like this inspite of TRAI guidlelines..
Guys we need to go to consumer court. How can this possible in other region but not in Karnataka? Do vodafone want to retain postpaid cusotmers?
Regards,
Sunil
Guys we need to go to consumer court. How can this possible in other region but not in Karnataka? Do vodafone want to retain postpaid cusotmers?
Regards,
Sunil
Hi guys we should act against that.. Senthil thanks for come forward and raiserhis issue.. Recently I tried to change ny postpaid number to prepaid and straight away they refuse... And yes they want to keep the customer base of postpaid they called one day later abd offer me a better plan: I am using Corp249 right now which provide 200 SMS free local plus 450 min of local call.. They offer me 199 monthly with 600 min if local call with 200 SMS so I drop the idea of migrating from postpaid to prepaid...
Akhil
Akhil
Vodafone — denying migration from postpaid to prepaid
i have connection of hutch for about last 3years.Then the company was overtaken by vodafone.Now i want to convert from postpaid to prepaid,but the staff at vodafone store ,samrala road is denying . my cell no is [protected] in name of amit kapoor.I have withdrawn roaming from one month as per their rule.But still they are harassing me i[censored]r nearest vodafone store is not hearing u then u can email them @ vodafonecare.[protected]@vodafone.com, even after that if they dnt listen 2 u then get help from Nodal Officer or Appellate Authority from this page below...
http://www.vodafone.in/existingusers/hns/pages/got_a_problem.aspx?cid=pun
http://www.vodafone.in/existingusers/hns/pages/got_a_problem.aspx?cid=pun
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Hope you are now able to choose the best talk plan.Happy calling! Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.
Regards,
Karnataka Vodafone Customer Care.