Vodafone India Complaints & Reviews

I am using, Vodofone GSM number, according to my tariff plan, i shall get 100SMS per day, at 12AM sms counter has to reset. But between 12AM to 1AM i get charged INR 0.50. I registered a complaint with their customer care, then as usual Customer rep gave me lots of idiotic reasons and he finally agreed that i have been charged for SMSes, I got a call from their technical department, he agreed that their is fault in their servers, then he...

Dear Sir,

I, Ketan D Sardesai, user of you mob. connection - [protected]. I have been using this no since almost 1.5 yrs. Last 4-5 months I was not using this no as I was on customer's site & was using other no. This no was kept idle at home. During this period my bill was pending approximately for 1-2 months. That time your recovery executives were calling on my other no for recovery & even were sending mails...

I have taken this no

[protected] last month

and activated the following plan 249 + 499 blackberry plan after calling ur customer care and visiting ur website, strangely today that 499 plan is nomore there on the website.

on december 28th 2009 i got this message that my account is nearing the credit limit a whooping 4k i was shocked and called up Vodafone customer care at 1:30 in the night,
br...

Hi,

I am their customer for last 10 years(BPL Mobile -> Hutch -> Vodaphone ) holding 3 connections. All of them are prepaid connections and are activated for Rs.999 Lifetime service. I recharge all these connections on regular basis without fail even if i am not using that number for couple of days during travellling abroad so that i keep them active all the time.

Currently I am abroad for last few months...

I had been using vodafone number [protected] since July 2007. After my transfer from Bhuj-kutch(Gujarat) to Ajmer (Rajasthan) I surrendered my postpaid SIM at the Ajmer office of the company in Aug- Sep 09. I deposited a sum of Rs. 500 at the time of connection activation. But after a time span of more than three months I have not received my security deposit of Rs. 500 from Gujarat Vodafone Essar Ltd.

Please send the action...

Sir,
I was a Vodafone postpaid customer for more than 8 months since feb 08.
My But due to some personal reasons i couldn't pay the bill of one month on time.
Hence the Vodafone people first started calling all the numbers to which i had called started harrassing them for my information.
As soon i came to know about it , i paid the bill and asked the Vodafone customer care executive to disconnect my connection...

This is Sharmila Basu using Vodafone no [protected].



On 28th morning I got a call from Alpha Telecom Bhandup (B – 1003, Station Plaza, Station Rd, Bhandup West, Mum – 78) for an additional Sim Card and if I get the Card with an initial payment of Rs. 350.00, they will give me the following benefits on my existing card :



1 paisa – 1 sec 199 plan
3 Vodafone nos on...

Dear Sir,
With this mail I just want to draw your kind attention towards the fraud made by CCC sales team. In November, I made a request for postpaid connection to customer care and after the follow up by CCC I got Vodafone no. [protected] along with the application form. Same evening I received the call from CCC that this no is already in the process of activation for another customer and after 3-4 day activation done for other customer...

Please treat this mail as a customer complaint e-mail, I am complaining due to unnecessary harassment when i was on roaming and dissatisfactory service provided by Vodafone.

My number is [protected], On[protected] I had sent a request to change my existing corporate plan CUG 199 to Enterprise Advantage 150 (TM code 866) which should include all the discounts available in CUG 199 plan. I was under impression that this would...

HI I WAS TOLD THAT WITH EVERY NEW POSTPAID CONNECTION I WILL BE GIVEN ONE ASSURED GIFT WHICH I HAD TO CHOOSE FROM AMONG THE LIST THEY HAD PROVIDED
I TOOK TWO NO.[protected] AND [protected] ON 21/09/09
I WAS GIVEN TWO VOUCHER ON PAYMENT OF MY FIRST BILL AND I WAS TOLD THAT I HAD TO COURIER IT TO CHANDIGADH AND WITHIN 45 DAYS I WILL GET MY GIFT
I HAD COURIER IT ON 04/11/09 IT WAS DELIVERED ON 06/11/09
TILL NOW I HAVEN'T...

My Andhra Pradesh number [protected] is not working .When i am trying to insert the sim it is showing insert number.please solve my problem.i want that number to work.its been more than 6 months that i have used that sim number because now i am in bangalore.but i want that number.please help me out.....if i have to recharge means i shall do that .......please reply



Abhinay...

As th ecompany is a cheater whose take the employee service but does not give the salary if they live the job. As already the resignation was submitted thrice not accepted and then left on the spot. but the TL of borivali Vodafone Store State that we required the 1 month notice period but inform them that already submitted the resignation thrice in Bhayander store but accepted is not my fault They have to give me the last month salary as...

I am Rajesh Kumar, i've been a customer of vodafone for past 4 years...before 6 months vodafone has stopped the call waiting service and call conference facility from their service.I spoke to customer care they dont give proper response against this...they repeatedly saying "we dont have information about this". Except Vodafone, other networks like Aircel,Airtel,Bsnl,Reliance,Tata Docomo,Idea,others gives call waiting service...

Hi,

I am using Vodafone Post-paid connection from almost 8 months. Bill pyment mode is either through online netbanking or credit card IVR Mode.

From last 2 months, I have using Credit Card mode through their IVR system. on both the occasions, I paid on the due date, however, the payment did not got processed. While, i tried calling their customer care..Did not get any help, and they always said that their system...

I M HARJOT SINGH.I M VODAFONE USER. MOB. NO:[protected]. I WANT TO MIGRATE MY NO. FROM POSTPAID TO PREPAID. LAST FOUR TIME I HAVE BEEN VISITED AT VODAFONE STORE AMRITSAR. AND LAST ON 24-DEC-2009 I CALLED NODAL DESK VODAFONE FOR THIS MATTER. AFTER THAT VODAFONE EXECUTIVE TOLD ME UR NO. WILL BE MIGRATE WITHIN FIVE DAYS. BUT STILL NOTHING HAPPENED LIKE THAT. TODAY I DID VISIT AGAIN AT VODAFONE STORE. BUT VODAFONE EXECUTIVE MS. AMAN TOLD ME THAT...

I have been often asked by the Vodafon service over phone that whether i want to change the caller tune. though i reject any change, they will deduct Rs.15 as caller tune change charges. Even today they have smsed me that they have charges Rs.15/- for caller tune downloading. whether i hav e not downloaded any caller tune.

Also i receive unsolicited calls or rather pushed advt. calls on my mobile which is very irritating....

Hi,

This is Tarun Gupta, I am using two Vodafone numbers. I want to disconnect both numbers as i am reloacting to some other place. As per the process i send an Official email regarding this on Mon 12/21/2009 4:57 PM. And Today is 30th December. Till now this connection is active. I called so many times to customer care but every time, they told me that they will do soon.

Please do the needful.

The...

My Vodafone Mob No is [protected].On 20/12/09, I filled in Rs51/- for 40p/min(local) and 50p/min(STD/other Service Providers) Scheme.Even after recharging Rs 198( talk timeRs177.51) Re1/min is still being deducted for local calls and Rs 1.50/min for STD calls.
I have complained several times to 111-they said that I should be getting the 40p/min benefit- but it is not so yet.
If this is not sorted out in next 3 days, I shall take...

I have eleven mobile connections in the name of Shri Murlidhar B.Ed. College,Rajkot.There is a problem of network in my office at Shri Murlidhar B.Ed. College, Kanaknagar Main Road, Rajkot-3. I have to go out of my office to attend a call or conversation going on gets automatically disconnected which causes adverse and unfair impression on the listener.I have already lodged a complaint to the company vide e-mail dated 18-12-09 and requested...

Sir,

I had placed a request with the Vodafone Customer care for cancelling my connection after a Vodafone executive calls me and clears my querries on tarrif. But the request was placed without a Vodafone executive calling me and my outgoing was barred. I went to the Vodafone store next day, 19thDec 2009 and the services were restored. I had also asked them to close the older request for cancelling the connection and issued...