Vodafone — EXCESS CHARGING | |
VERY SORRY TO PUT IT ON RECORD THAT FOR TWO CALLS TRIED FROM VODAPHONE (BHADRAK, ORISSA AREA) TO VODAPHONE (HYDERABAD) THOUGH NOT ATTENDED BY THE CALLED PERSON, BUT DEDUCTED @RS.15/-PER CALL. ON ENQUIRY FROM THE VODAPHONE, IT IS VERY ABSURD TO HEAR AND CLUE LESS THAT THE CALLS MADE ARE ISTD. PREFIXING THE NUMBER AS TWO ZEROS. CAN ANY BODY WILL HELP TO LOOK INTO THE ENTIRE CASE AND DO JUSTICE TO THE CUSTOMERS. VERY REGULARLY CALLING TO THE SAME NUMBER FROM THE SAME PHONE JUST BY GETTING THE NUMBER FROM THE MENU ALREADY SAVED AND FOR THE FAULT IN THE SYSTEM OF VODAPHONE SHOULD NOT BE PENALISED THE CUSTOMER. FOR THE CUSTOMER IT COUNTS EVERY PIE. BUT NONE OF THE FAULT THE CUSTOMER SHOULD NOT SUFFER. HOPE IT WILL BE TAKEN SERIOUSLY AND TRACE OUT THE FAULT IN THE SAYSTEM AND RECTIFY IT AND ARRANGE TO REFUND THE AMOUNT, TO OUR SATISFACTION. Was this information helpful? | |
 3 Comments | |
Comments
Dear sir,
My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.
So kindly send the bill details.
Regards/Panchami
My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.
So kindly send the bill details.
Regards/Panchami
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I'm living in kerala, and i am a customer of Vodafone.
On 25th September 2008 I saw my account balance as Rs.161.96/-.
But today(26th september 2008) Just after making three calls, I found my account balance as Rs.43.66/- . Each call could maximum
long to 2 minutes. So I was charged more than Rs.100 for nothing.
No extra services like caller tunes or alerts. When i searched this forum, I found hundreds of similar complaints. But I am ready to pay more potential on this as this is not the first time I am experiencing this. If justice is not on the consumers' phase I am even ready to advance for an appeal in the court, complaining the deceitful behavior.