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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 1266

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S
sinthya
from Hyderabad, Telangana
Mar 2, 2010
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Hi,

My Sister is continually getting dirty sexual harassment & unwanted messages from a Vodafone Number i.e.[protected] in spite of warning several times.

We are scared to give a police complaint as we are not sure of the person, it would be of great aid if you could provide us with the Name, address, area or any details pertaining to this number so that we can take it forward legally.

Your early attention to this matter will be highly appreciated as the requirement is very critical,

Many thanks in advance,
i am also getting same problem, please share how u handled the situation and where u complained. that would be a great help
Unwanted dirty sms and calls

Dear Sir/Madam,

Me and my mother are continually getting dirty sexual harassment & unwanted messages from [protected], [protected] & [protected] numbers. in spite of warning several times.

We are scared to give a police complaint as we are not sure of the person,
i request u to take some serous action against this .

Many thanks in advance,
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    B
    bharat boda
    from Jammu, Jammu and Kashmir
    Mar 2, 2010
    Resolved
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    Resolved

    how to activate DND services
    Aug 14, 2020
    Complaint marked as Resolved 
    Hi Bharat,

    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/gCFtC and we’d be happy to help.

    Regards,
    Vodafone Customer Care.
    Hi Bharat,

    It’s was nice to speak with you. The DND service has been activated on your number and hope we have been able to address your queries regarding DND. For further information on DND, you may visit our DND Frequently Asked Questions (FAQs) page at http://www.vodafone.in/existingusers/pages/dndfaqs.aspx. We are committed towards making your Vodafone experience a pleasure. Hope you enjoy your Vodafone connection. For further assistance please write to us at vodafonecare.[protected]@vodafone.com.

    Regards,
    Vodafone Customer Care, Punjab.
    i have registered for vodafone dnd activation service. My Service registration no is: [protected]. You have to give time for dnd activation till 16th Nov-10. But you have not activate still this time. So Please activate as early as possible.

    Thanking you.
    Suresh.
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      J
      Jeevitha
      from Bengaluru, Karnataka
      Mar 2, 2010
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      i wana cancel my FF Plan on my vodafone number but i am not getting line to vadafone care i tried both the 111 and 121 numbers but i am not at all getting the lines so please tell me for which i have to call to talk vadafone customer care.......
      Hi Jeevitha,

      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/vf0iw and we’d be happy to help.

      Regards,
      Vodafone Customer Care.
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        M
        manujith
        from Chennai, Tamil Nadu
        Mar 2, 2010
        Resolved
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        Hello all,

        I had made Payment's on this account even after my repeated request at customer service to deactivate the connection and internet service as it was not compatible for my usage .

        However this was after ward's confirmed that each request was confirmed as an inquiry when the request was deliberate and was a complaint and vodafone continued to charge the same.

        Hence forth ie;you can waive off the balance and have me as a customer after you those call recording's which proves whether if i am saying the truth or not.


        If you want top go ahead with the hassle i would not mind paying the bill.

        However then you should consider this request my a reply and i can go ahead with a consumer dispute with Ombudsman and allow the case to be listened in the court of Indian Judiciary.

        I dont have to challenge and say that i am speaking truth as this has caused me mental harm and loss of sleep .

        I had paid off the connection by paying off an amount of 7000 which you could say was by not abiding to term's however i asked them to disconnect the service however later as i awaiting response i had to go outstation and was receiving incoming calls which caused a bill however i was expecting a call from you guy's .

        Later the same month the charges for mobile connect continued accruing in statement even after repeated request to deactivate.

        I knew if i these guys still would keep charging so i paid off and still they did not close the connection

        i paid another 3000 and a 655 just without even the sim being worked and they sent bill's by email no body is able to explain why.


        I have lodged this complain with themail i sent them around a month back . They wont even reply and they still can break the rule's .That 's a corporate company isn't it ? YES FOR SURE BUT NOT IN INDIA NOT WITH ANY ONE ELSE..

        Request you to kindly do the needful.


        Manujith Das
        Aug 14, 2020
        Complaint marked as Resolved 
        Hi Manujith,

        We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yahvtky and we’d be happy to help.

        Regards,
        Vodafone Customer Care.
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          D
          Diwakar Reddy.D
          Mar 1, 2010
          Resolved
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          Resolved

          Hi,
          I am a Bangalore based postpaid customer (Number [protected]). In some strange way vodafone has activated some add ons to my existing talkplan Enterprise 199 (Add Ons - INR 200 for STD calls, 30 for SMS & 49 for local V2V calls) in the month of February 2010 which is totally an unwanted service.
          Regarding this I visited the Vodafone store twice (before Feb 25th, as my billing cycle is 25th of every month) which is located at ITPB, white field road Bangalore and requested for deactivation of all the add ons and also the change of plan to Enterprise 99. Surprisingly my plan alone is changed from 199 to 99 but the add ons were not deactivated.
          I want to ask the guys at Vodafone ITPB a small question. Are you human beings or animals? Once again I'm asking you guys to deactivate all the add ons by tomorrow i.e 2nd of Mar 2010. If not I request you to cancel my number. Or else I'm not going to pay any of the bills.
          Aug 14, 2020
          Complaint marked as Resolved 
          Hi Diwakar,

          All the add-on services have been deactivated on your number as per your request. You can always mail us in case you have any further queries at vodafonecare.[protected]@vodafone.com & we would be happy to help.

          Vodafone Customer Care, Karnataka.
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            D
            D Mohan
            from Kanpur, Uttar Pradesh
            Mar 1, 2010
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            Rate Cutter System in Vodafone Telecom is going very poor .... whatever they are saying is not implemented in that process. Besides Customer Care systems making irresponsible answers to all customers queries.
            They are not generating NEW PLAN which is all are FORGERY.
            Hi Mohan,

            We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/x3vvo and we’d be happy to help.

            Regards,
            Vodafone Customer Care.
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              H
              Hemaa
              from Delhi, Delhi
              Feb 28, 2010
              Resolved
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              Resolved

              Dear Sir,

              We just shifted from Malleswaram 8 th cross to Malleswaram 13 th cross next to MES college 3 days back.But to our horrible nightmare there is no signal not even one bar on the signal bar in my Nokia 5233 mobile.Also i tried sim in other mobile but no signal.I have to come out of house to the main road.Its very difficult .Please advice.
              Aug 14, 2020
              Complaint marked as Resolved 

              Vodafone mobile — no signal

              i am using mobile staying in visakhapatnam old town or 1 town area there no tower install tower there r more coustmers

              mobile service — No signal

              I obtained a mobile connection at Bangalore, I moved to Mumbai but I cannot use my mobile because
              of No signal. Even in Delhi also same. I sent mail to Mumbai circle also a month ago, no action taken till date. Only on TV the advertisement is good about BSNL network but practically WORST NET WORK. I cannot use the mobile.
              Hi Hemaa,

              We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/Qqsak and we’d be happy to help.

              Regards,
              Vodafone Customer Care.
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                A
                ankita pal
                from Chennai, Tamil Nadu
                Feb 27, 2010
                Resolved
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                my phone balance was cut off with out any cause.and whenever i called the customercare of vodafone tthey said that my account has not been updated yet.so they cannot do anything about it. through the whole day they can't even do just one updation of my account. then why the heck should i suffer? what reason for they cut my balance and not giving it back?whenever i call the customer care either they puts me on hold or they tell me call back after some time.i want justice.
                Aug 14, 2020
                Complaint marked as Resolved 
                ur mobile no pls
                Hi Ankita,

                We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yf3y9rt and we’d be happy to help.

                Regards,
                Vodafone Customer Care.

                Vodafone — stole

                my mobile no.has been stollen.
                so i want to stop service of my vodafone no.*[protected]
                my name- baleshbar kashyao
                home- gajiabad
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                  S
                  skpuhan
                  from New Delhi, Delhi
                  Feb 27, 2010
                  Resolved
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                  Resolved

                  I have taken an Vodaphone SIM card No. [protected] having the mobile no. [protected] which was life time card but now its not working & the customer care is not responding for the same
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi Suresh,

                  We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yjmdvjk and we’d be happy to help.

                  Regards,
                  Vodafone Customer Care.
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                    S
                    Sushil Kaur
                    from Panipat, Haryana
                    Feb 27, 2010
                    Resolved
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                    I am a connection holder of your mobile company having No. [protected] having the instrument o[censored]r company. I want to disconnect my connection bkz. ur company is charging much amount from me as I am not saying to provide any kind of service to me as songs etc. so I am very fad up of you service. So kindly disconnect it . I[censored] want to talk abt this then kindly ring at Mobile No.[protected]. This number is used by my husband S. Randhir Singh.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I appreciate all you that just updating complaints here. It is at least good then thousands of people not doing anything..

                    However, I would like to tell you that instead of just saying it here, can't we get together (online only) and complaint about the same so that they get compel to hear??

                    It is my personal experience that when you will complaint to the authority ( call centre never helps), you will get it sorted out. I experienced it with ICICI bank, vodafone, BSNL, Pantaloon future group's Big Bazar, TATA Indicom, dish TV, india infoline and many more. We have many rights as consumer under consumer protection act 1986 reserve bank of india guidelines for banking, SEBI for securities and share trading, TRAI for telecom, broadband and DTH service providers and MRTP act.

                    Don't you think we should use it??

                    I am not a professional lawyer but still never let anybody make fool of me because i know value of my money. I am a salaried person and would like to help everybody who wish and want my help. I am not after money at all, if you want to, you can pay me a few bucks or send me a chocolate, can be even a halls or mintofresh worth 0.50 rupees... lol... just want to say, i am not writing this to you for money but only to have couple of friends who can roar against any injustice in their life, any damn thing... If you are ready, I am ready to help you with no intention to make any money, just want to support..

                    I WILL NOT SPAM YOUR INBOX IN FUTURE, SORRY IF YOU FEEL AM SPAMMING YOR INBOX.. THANKS FOR YOUR TIME

                    Pratik
                    [protected], [protected]
                    Hi Sushil,

                    We believe that you are now aware of the value added services that are active on your number and hope that your concerns have been addressed to satisfaction. Do e-mail us for further queries at vodafonecare.[protected]@vodafone.com. We would be happy to help.

                    Vodafone Customer Care, Punjab.
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                      R
                      RAVI KUMAR
                      from Delhi, Delhi
                      Feb 26, 2010
                      Resolved
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                      DEAR SIR/MEM,
                      I WAS A EMPLOYEE OF AEGIS BPO SERVICES PVT LTD NOIDA SINCE 6TH MARCH 2009 TO TILL 2-FEB-2010.
                      SIR I HAVE A PROBLEM WITH OUR TEAM LEADER NITIN DUDEJA.
                      I WAS PUNCTUAL ON TIME ALWAYS BUT SOMETIMES WHENEVER I LATE A LIL BIT HE'S TREATED ME AS A PRISONER OF HIS JAIL, AND WHEN I SAID WHY ARE YOU BEHAVING LIKE THIS HE'S START ABUSING ME..
                      AFTER A MONTH I WAS BUSY IN HOME DUE TO FAMILY WORKS AND I ASKED HIM FOR LEAVE HE DIRECT SAID NO & WHEN I SAID I WILL TAKE LEAVE HE SAID I TERMINATE YOU FROM THIS CENTRE.
                      I JUST WANT THAT YOU PLEASE TERMINATE THIS PERSON IS NOT WELL FOR THE EMPLOYEES AS WELL AS FOR YOUR COMPNY...
                      IF YOU DON'T TRUST THIS YOU CAN ASK ANY OF OTHER EMPLOYEE WHICH IS TRAINED BY NITIN DUDEJA.
                      THANK YOU.

                      EMPLOYEE NO : 80072751
                      MOBILE NO : [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Y
                        yousuff nawaz
                        from Chennai, Tamil Nadu
                        Feb 26, 2010
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                        As i have a postpaid connection in the number [protected] and i am paying my bill at regular intervals and also with late fees charges. vodafone has dis connected my incoming as well as out going without giving any notice to me. i want to know wether vodoafone is misuing my cell number
                        thanks & regards
                        yousuff
                        Hi Yousuff,

                        We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/ydtqjnu and we’d be happy to help.

                        Regards,
                        Vodafone Customer Care.
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                          N
                          Nishu Arora
                          from Patiala, Punjab
                          Feb 25, 2010
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                          Dear Sir/Madam

                          I am Nishu Arora using the Vodaphone no [protected] in India.the company is charging for ring Tune which is not reqested by me and call center is saying that
                          Talk at 8 Pm why should i talk to them ,for talking they also charge.They charge me 45 rupees. kindly Refund my charges and tell the company to not harrash the costomers because same thing was happened to my mother in also

                          regards
                          Nishu Arora
                          Computer Faculty GHS School Daun Kalan Patiala.,[protected].
                          Hi Nishu,

                          The Caller tune service has been deactivated on your number. We believe that all your concerns have been addressed to your satisfaction. Do e-mail us for further queries at vodafonecare.[protected]@vodafone.com. We would be happy to help.

                          Regards,
                          Vodafone Customer Care, Punjab.

                          Vodafone — ring

                          i am mhaveer parsad one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "Customer Care Services.
                          My purpose of writing is only to tell other people of Vodafone how much Useless


                          so bad company byeeeeeeeeeeeeeeeeeeeeee
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                            A
                            arunagirinathan.V
                            from Chennai, Tamil Nadu
                            Feb 25, 2010
                            Resolved
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                            Resolved

                            Hi ,
                            I had corporate post paid connection ([protected]) from vodafone and iam put up in BTM first stage. I had complaint Indoor network problem to customer care (111 and spoken to vodafone customer center )and nodal officer latest month Jan 2010 and till now no response I had bad experience.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Hi Arunagirinathan,

                            We believe your concern regarding the network coverage of vodafone in your area has been clarified by our customer care team. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

                            Regards,
                            Karnataka Vodafone Customer Care.
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                              M
                              Manphool Singh
                              from Chandigarh, Chandigarh
                              Feb 25, 2010
                              Resolved
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                              Resolved

                              sir .., i have been telling them to deactivate the voice chat since from two months.. the customer care executive tells me that type CAN_VC and send it 144 but when i do the same, i receive the message from 144 is wrong key words and after that the customer care executives din,t respond .,now the customer care number will come busy when ever you call them. Please help.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Hi Manphool,

                              We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yjzzumy and we’d be happy to help.

                              Regards,
                              Vodafone Customer Care.
                              I like to inform you that i having DSE of Vodafone at a name of MS sales corporation in Mdel town extension Ludhiana (Punjab).I wanna to complaint that your company employ in this area never satisfies me about your product details, as i got big trouble satisfies vodafone customers.He is always gaving fake details about each product of your company and cheating to me at each time whenever visited to me.
                              So kindly help me and take some serious action angaist him otherwise i will take some action angaist him.
                              is you have any contact number to communicate with direct custemar care...i tried more than 50 times on111 to contact with you but ther is no link to connect with custemar care...for this i am very angry...you will contact me as soon as possible on [protected]...other wise i will go to complain against you in head office...
                              me having similar problem...voice chat enabled without any request from my side...Rs. 30 deducted...and now it is not getting deactived...!!!
                              sir .., i have been telling them to deactivate the voice chat since from two months.. the customer care executive tells me that type CAN_VC and send it 144 but when i do the same, i receive the message from 144 is wrong key words and after that the customer care executives din, t respond ., now the customer care number will come busy when ever you call them. Please help.
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                                V
                                vinod nale
                                from Chennai, Tamil Nadu
                                Feb 24, 2010
                                Resolved
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                                Resolved

                                I have given all the documents at Dombivali branch with (Mr. Vinit) on 18th of Feb 2010 and after 2 hrs they started the connection of my services. But after 2 days again my servises are disconnected again i went to Thane branch i after waiting 1.5 Hours and good conversation with miss Bhavesha she said it was our mistake that we had not written your cell number on your documents properly so sorry for that . O K . Again my servises will make activate after 2 hours. Thanks a Lot. But Again yesterday 23re Feb my servises are Disconnected......I Dont Understand Whats the Bloody Hell is Going This........Pls Do the needful ........and HELP ME OUT THIS....

                                Regards,
                                vinod nale
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  airex rail cargo
                                  from Vadodara, Gujarat
                                  Feb 23, 2010
                                  Resolved
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                                  Resolved

                                  we have started a cug plan in which we got four no. [protected]-904 in which from starting the credit limit was fixed of Rs. 1500/- and for that we have told by executive of vodafone that i[censored] crossed the limit of Rs. 1500/- ur mobile will automatically cut off & ur outgoing calls going to be stopped. so we gave the mobile to our employee to use it . mean while one of our employee ([protected])used the mobile in the promotional system which are coming in the television. and vodafone gave us a huge bill of Rs. 2747/- . we have given a complaint for the same compt no.[protected] & [protected] . we told them that we were ready to pay the bill amount which is fixed Rs. 1500/- but the vodafone had given reply on phone that u have to pay full amount because ur credit limit was fixed on 5th feb 10. and one the executive was closed the complaint by his own. we are waiting for the positive reply, .......... happy to help!
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    G
                                    gmayank85
                                    from Lucknow, Uttar Pradesh
                                    Feb 23, 2010
                                    Resolved
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                                    Resolved

                                    Dear Vodafone,





                                    I took a blackberry on feb 19th & ask the Vodafone customer care to suggest me a plan ,dey suggest me a plan of rs 499 pm ,in which dey said u can use 500 mb + free gtalk and mails .i checked my bill on 22 nd morning n it was around 2300 .i have been to the Vodafone store at 1pm on feb 22nd n asked bout the bill ,den dey said me ,its 500 kb not mb & gtalk n mails are not free. I didnt check mails after dat n signed out from the gtalk etc.i am messaging after every hour to check my bill to 111 and the amount is increasing by at least 12rs .please find the details of my msg n the increasing billing amount .



                                    Date messaging time to 111 Bill Diff in Rs I messaged to 111 message from vodafone

                                    21-Feb 20:35:31 2061.7



                                    21-Feb 21:09:14 PM 2206.45 144.75 in half an hr rs 140 added without any calls



                                    22-Feb 8:06:56AM 2666.1 459.65 your limit is xceeding rs 2666.01



                                    22-Feb 8:31:05 AM 2439.15 how can the amount be reduced



                                    22-Feb 11:06:47AM 2488.8 49.65 made a call for 4 min



                                    22-Feb 12:08:48PM 2501.1 12.3 check few mails



                                    22-Feb 13:07:27PM 3104 602.9 your limit is xceeding rs 3104



                                    22-Feb 13:33:50 PM 2501.1



                                    22-Feb 14:26:30 PM 2509.65 8.55



                                    22-Feb 16:57:13 2522.85 11.2



                                    22-Feb 17:08:13 499 plan deactivated



                                    22-Feb 18:52:15PM 2529.6 6.8 talked for 20 minson aairtel no ([protected],[protected]



                                    22-Feb 20:05:17PM 2534.85 5.25 No calls made & net used



                                    22-Feb 21:10:53PM No calls made & net used 299 plan activated



                                    22-Feb 21:23;19PM 2545.35 10.5 No calls made & net used



                                    22-Feb 21:37:59 2546.4 1.05 No calls made & net used



                                    22-Feb 22:19:43PM 2555.75 11.35 No calls made & net used



                                    22-Feb 23:05:40PM 2578.8 23.05 No calls made & net used



                                    22-Feb 23:28:59PM 2586 7.2 No calls made & net used



                                    22-Feb 23:51:41PM 2595.9 9.9 No calls made & net used



                                    23-Feb 7:55:07AM 2672.7 76.8 as I was sleeping so no call made n net used



                                    Amount is in bold & time is underline .



                                    .



                                    Call to cutomer care

                                    Ref no contact person Call to

                                    59960771 Naresh 55666

                                    [protected] suhaib 111





                                    Now just tell me how the bill can be increased without any calls or mailing.

                                    First of all justify me the bill .i am not going to pay any amount ,coz ur people only misguided mre about the plan

                                    --
                                    Thanks & Regards
                                    Mayank Gupta
                                    ([protected])
                                    B-15/192,Pharma Appartment ,patparganj,Delhi-110092
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi Mayank,

                                    We believe you have been contacted by our customer care team & hope your concern regarding discount on blackberry usage has been clarified. Do e-mail us at vodafone.[protected]@vodafone.com for any further queries. We would be happy to help.

                                    Regards,
                                    Delhi Vodafone Customer Care.
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                                      I
                                      Imran Valji
                                      from Mumbai, Maharashtra
                                      Feb 22, 2010
                                      Resolved
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                                      Resolved

                                      Hi,

                                      My VOdafone No - [protected]
                                      Name - Imran Valji

                                      i have been suing this connection for over 6 yrs now but i am really not happy with the internet packages that you have to offer. In Mumbai everyother provider is offering about 1GB to 2GB of Internet @ just Rs100 / Month on a postpaid connection.
                                      But i donno why you guys have failed to comeup with any internet addons.
                                      If this is the state then i would switch operators the day MNP in introduced.

                                      Regards,
                                      Imran
                                      Complaint marked as Resolved 
                                      Resolved Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.
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                                        B
                                        BARIA SUNIL M
                                        from Delhi, Delhi
                                        Feb 22, 2010
                                        Resolved
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                                        My colleuge having VODAFONE Postpaid connection slapped bill of Rs.3300 for 15 days and asked him to pay or face disconnection

                                        Upon investigation it was observed that on a particular day for each 3 min ,1 SMS sent to specific number begin from 5 for cricket score and there were 800 SMS shown on one day chargin Rs. 3 per SMS

                                        As this was the MIRACLE by VODAFONE itself my collegue is in difficult situation and no other way but pay to vodafone to continue his account

                                        Be aware about such miraculous activities of company like VODAFONE

                                        Have anybody in forum same this situation ,any suggestion to solve ?

                                        Thanks
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi Raj,

                                        We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/r0fLl and we’d be happy to help.

                                        Regards,
                                        Vodafone Customer Care.
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