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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 1261

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R
ratheesh
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad customer care

Address:Palakkad, Kerala

didnot get any satisfactory reply from your Nodal officer Ms Jency for my query about Voice chat but my own enqirey i know that jency told wrong messeges

.While using Vodafone voice chat IC and chat with different person but I came to realized that their your own person appointed by you ,it vodafone I can through neccessary.

vodophone appoint through an another company that"s name was spice digital...
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S
sujay bhattacharya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized deduction of charge

Address:Mumbai City, Maharashtra

dear sirs,

my phone no. is [protected]. i had kept Rs50/- balaance in my prepaid mobile. suddenly phone rang i pressed the mobile to receive the call but some recorded voice massege flashed telling to record the caller tune. i switched off but later found Rs74/- deducted from my account giving Rs-24.59/- balance(negetive). this is forcr full entry to me personal mobile by the vodaphone service. this very disturbing by the cell...
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C
cvillakg2k1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Assumptive Selling

Dear SIr

I recently purchased a new Vodafone Postpaid Connection (Talk 299 Super Plan ) which was explained as follows ::

Monthly rent – 299
Clip - Free
Local Calls – 60p
STD Calls – 60p
SMS – 1/1.5/5
Local / STD 299 M2M mins free
50 rs. talktime next 6month v2v
1 localvodafone no. free lifetimebr...
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K
kunal kaul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Harassment

Address:Delhi

I am getting calls again and from the following people. asking abour Akansha and Kushagra from
Arun Tiwari
HAFC bank – Rajori garden
Ansal Clasic Tower – 5th Floor
Phone number –[protected]

His boss name is Kapil Chouhan. Both of the have been using absuve language and are unprofessional over the phone. the people who these 2 people call every day as Kushagra and Akanksha, do not own the phone...
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P
Praveen Kapoor
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Request No - 2145054260 dated 26 Mar 10 for Mobile No

Address:North Delhi, Delhi

Dear Ms Sushma / Team



This is regarding activating Vodafone Live Service on above mobile no. I would to bring to your kind notice that this service has been deactivated on my number on 25 Mar 10 after I Deactivated Vodafone Mobile Connect Service. I was surprised when I received a message of deactivating Vodafone live service for which I haven't sent any message. After this I tried to activate Vodafone...
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P
Pradeep
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Charges in bill

Address:Bangalore, Karnataka

Hi,

I have requested Vodafone to terminate my postpaid connection on the grounds of poor network and signal quality 3 months back. Immediately I recieved a call from a manager of Vodafone saying that the quality issue will be resolved with in 4 months. He said that the Vodafone will give weiver of monthly rental till the problem is resolved and requested me not to terminate the connection and so I accepted. But suprisingly...
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R
rajat
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction in sms

Address:Uttar Pradesh

To,
THE VODAFONE EXECUTIVE,
NCR/DELHI/GHAZIABAD
respected sir,
i beg to say that on my no the teriff of 89 rs which has 20000 sms free across india. i use aprox 9000 sms (i check yesterday then it showed 11000 sms) but at this time when i check my free sms it show only 993 sms. it is mistakely cut by the company.
br...
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R
Rajen Samani
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO ACCESS TO www.zedge.com ON VODAFONE GPRS

Address:Gujarat

I am using nokia 5233. I am not able to open a website "www.zedge.com" and various other sites on my phone,using vodafone GPRS.

I had made a complaint via email on (25,March 2010)and I received a call from Ms Priyanka (Tele caller) on (26, MArch 2010) but she was not able to handle he query and said that due to availabity of virus on these sites ,it has been blocked by Vodafone.Then after she transferred my call...
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Address:Maharashtra

Vodafone I think its the world fully hopeless company, neither they have the business sense nor the ethics of business. Reliability is the matter far away from their custormer care executives. Simply ask them to do timepass with either gender colleagues. I had enrolled for postpaid connections before 10 days ago but till date it's not started. I am continiously calling on one of the executive no.[protected] but not receiving the calls....
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S
sagardubey
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ADAPTER PROBLEM

Address:Maharashtra

I PURCHASED LAPTOP HP PAVILION DV4 1319TU HAVING SERIAL NUMBER
s/n: CND9271F54
P/n: VB644PA#ACJ
AC Adapter serial
SPS[protected] ADT
Date Code 7J0974
MY ADAPTER IS NOT WORKING SO I SUBMITT IT TO VINTECH ELECT., PUNE AT YOUR SERVICE STATION IN PUNE, HAVING TOKEN NUMBER 19409 ON 22 MAR 10, THEY REFUSE TO CHANGE THE ADAPTER AS IT IS IN WARRANTY. PLS RESOLVE PROBLEM...
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R
rubydeep
from Noida, Uttar Pradesh
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EXCESS MONTHLY RENTAL CHARGES

Address:Punjab

I have taken three post paid connections in the name of my wife bearing No.[protected],
[protected] and [protected] on 03.03.2010 under corporate scheme. My wife is
working as bank officer in Punjab & Sind Bank. I was told by VODAFONE
care centre sector 35 by Ms Megha that the monthly rent will be
Rs.99/- and I also signed a document in which full plan was written
that the monthly rent will be Rs.99/-...
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A
Arup K Datta
from Delhi, Delhi
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Erroneous billing to GPRS

Address:West Bengal

I am Mr A K Datta (No.[protected] at present the users of ‘Vodafone’ are not getting good services from them on the other hand they are misbehaving to the customers, not only that they are sending vague bills. In my case, they hv sent a Erroneous bill in case of my GPRS which I hv not used at all.

After calling them, ‘The Vodafone telecallers’ was unable to extend expected assistance to the old user which is...
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M
Mazin Mahmood
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiver of bill amount paid

Address:Tamil Nadu

Hi,

I had enabled Vodafone mobile connect on my postpaid mobile phone and i had agreed to pay Rs 250 rental for the same. Under this plan, I was promised 100 MB o[censored]sage free.

Once i had activated and received a confirmation, i was sent the settings of Vodafone Live (which i already have). Once i saved the settings in my mobile phone I was able to access various websites which I was not able to access previously...
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R
Rajashree shinde
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disable ISD facility and not receiving e bills

Hello,

Vodafone service is now become worst. They simply dont want to answer customer queries and dont want to assist their customers. They should change their slogan to "Not Happy to Help" :(

When we call 111 , there is all mess. I tried to understand it by dialing 3-4 times and requested their IVR system to email me itemized bill for the month of january , february and march 2010. Once I disconnected...
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U
uttam sujata
from Delhi, Delhi
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cheating and torturing

My plan was 222-talk time for [protected], but just three months back, I got a bill where the plan was changed automatically without any request from my side for this number. Vodafone changed the plan lifetime and I got a bill of Rs 500 extra. I immediately visited your nearest service centre, East of Kailash, and after waiting almost one hour, I complained the same, and they promised that I will get revised bill… within next 72 hours. Please...
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M
m.goel
from Delhi, Delhi
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poor network/customer service .

I am a doctor working and living in delhi and have been using vodaphone no [protected] for last 4 yrs now . there has been a poor network service for couple of years now . inspite of repeated complaints to the costumer service , the problem still persists . I get false assurances frm vodaphone that it will be resolved .
the problem is that there is low singnal strength near my home- i live in south delhi near alaknanda . the call...
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H
HARISH KUMAR MITTRA
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service

Dear Sir,

I am a vodafone customer of Punjab circle at Chandigarh with mob no. [protected]. The customer service of vodafone is very poor. Inspite of lodging my request for deactivating caller tune service to my mob no. repeatedly on 22 Mar 10, they have not deactivated the same. Whenever their customer service is approached, rather than giving any satisfactory reply, they redirect a customer to some other number. Except speaking...
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S
Sukumaran K
from Gonda, Uttar Pradesh
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Alert service charged without my consent

Prepaid Vodafone No. [protected]

I have received an SMS from Vodafone mentioning that they have charged Rs. 30 for the `Alert' service and my present balance is Rs. -15. I have never opted for this service, and the Vodafone has activated this service at their own. When I want to deactivate the service I could not do so. I have talked their dealer as well as their customer care. The customer care is saying that they...
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A
ABHIJIT PAUL
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNABLE TO REFUND THE AMOUNT

I wrongly recharged an amount of Rs. 610/- for my vodafone number, which I accidentally typed as [protected] instead of [protected] (my number).

I have conveyed my problem to Vodafone Care. They replied that they will try to resolve it as soon as possible. But it is almost 3 months no action has been taken as yet for the refund of the accidental recharge. Also the person (Mobile No. [protected]) is not picking up my phone and...
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M
M.Madhavi
from Hyderabad, Telangana
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call gets abrubtly cut after every few seconds

I have a Vodafone postpaid connection (299 plan). My calls get cut abruptly after few seconds even if the signal is good. this happens with every number....
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