[Resolved]  Vodafone — DELAY IN ACTIVATION OF SERVICES

I bought two new vodafone postpaid connection with friends & family pack on 27th Jan. 2010. After complete verification they activated my servecies but forgot to activate frinds & family pack and they even did not inform me. Due to which my bill reached upto max. limit very soon.
Again I forwarded my request on 11th Feb. 2010 & got confirmation sms on 13rd Feb. 2010 that my services has been activated. But till date (16th Feb. 2010 at 16:00) my services are not active and again my credit limit has been crossed. Details are following :

S.No. Cell no Request no. Posted Date Confirmation SMS Rec.

1 [protected] [protected] 11th Feb. 2010 13rd Feb. 2010
2 [protected] [protected] 11th Feb. 2010 13rd Feb. 2010

Till date I have deposited 1000 Rs. & still bill of Rs. 1000 need to clear. Now they are making fool of me & need help regarding this.


________________________________________________________________________________...

Till date I have not received any call from vodafone customer care regarding this problem. Still bills are pending, need to review it (10paisa/min) coz its not my fault.

________________________________________________________________________________...

My no. [protected] which is now temperary blocked is a used number. Ealier it was issued to Mr. Deepak Kumar who did scam of 35 crores and VODAFONE issued this no. to me.
Also I had requested to disconnect my another no. [protected] so why you are not doing this.

Note :- I will note be responsible for any inconvenience if anybody got a call from these no. ([protected] & [protected]) coz m not using these nos. now, only VODAFONE will be responsible for this.
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Aug 14, 2020
Complaint marked as Resolved 
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I bought two new vodafone postpaid connection with friends & family pack on 27th Jan. 2010. After complete verification they activated my servecies but forgot to activate frinds & family pack and they even did not inform me. Due to which my bill reached upto max. limit very soon.
Again I forwarded my request on 11th Feb. 2010 & got confirmation sms on 13rd Feb. 2010 that my services has been activated. But till date (16th Feb. 2010 at 16:00) my services are not active and again my credit limit has been crossed. Details are following :

S.No. Cell no Request no. Posted Date Confirmation SMS Rec.

1 [protected] [protected] 11th Feb. 2010 13rd Feb. 2010
2 [protected] [protected] 11th Feb. 2010 13rd Feb. 2010

Till date I have deposited 1000 Rs. & still bill of Rs. 1000 need to clear. Now they are making fool of me & need help regarding this.
Hi Amit,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/3twaI and we’d be happy to help.

Regards,
Vodafone Customer Care.
Till date I have not received any call from vodafone customer care regarding this problem. Still bills are pending, need to review it (10paisa/min) coz its not my fault.
My no. [protected] which is now temperary blocked is a used number. Ealier it was issued to Mr. Deepak Kumar who did scam of 35 crores and VODAFONE issued this no. to me.
Also I had requested to disconnect my another no. [protected] so why you are not doing this.

Note :- I will note be responsible for any inconvenience if anybody got a call from these no. ([protected] & [protected]) coz m not using these nos. now, only VODAFONE will be responsible for this.
Hi Amit,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yze5opk and we’d be happy to help.

Regards,
Vodafone Customer Care.

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