[Resolved]  Vodafone — 61 SMS Booster Pack for Lifetime Prepaid plan

I live in Chennai and i recently purchased a Vodafone Prepaid Lifetime Validity Pack. I also bought a 61 SMS booster pack. Apparently, it was not mentioned anywhere that its 750 messages FOR 30 DAYS for Lifetime Validity Prepaid Plan. But according to the 61 SMS Booster Pack, its supposed to be 750 messages free PER DAY! I came to know of this, only today when i called customer care. I feel this is very unfair. The vodafone dealer didnt tell me about this and i guess he cheated me. And this little thing has not been mentioned on the vodafone website either. So im highly disappointed.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

boster card details & rate cuter & talkvale
I have activated SMS30 pack..but how should i get to know how many SMS's are remaining..
nothing i want to know about booster pack
The vodafone is a great fraud in cheating our money.I had a post paid connection in ECS .I enquired with the customer support people to cancel my card and they told me to send a mail to vodafone customer care to cancel my card.After sending a mail i never got any reply.So enquired them again on this.They told me to bring my id proof and they will refund my money paid snce i didnot use their services.Finally i gave them the proof they didnot give me any money...I dont know for what reason they want to take my hard earned money...
The vodafone is a great fraud in cheating our money.I had a post paid connection in ECS .I enquired with the customer support people to cancel my card and they told me to send a mail to vodafone customer care to cancel my card.After sending a mail i never got any reply.So enquired them again on this.They told me to bring my id proof and they will refund my money paid snce i didnot use their services.Finally i gave them the proof they didnot give me any money...I dont know for what reason they want to take my hard earned money...
Can you provide free message facilities as in airtel network as rs.26 pack with 16, 000msg per month or rs.49 pack with 48, 000 pack for three month validity.. iam using vodafone network since 2 yrs..now iam tinking to move on to airtel for getting message offrs at low cost. booster61 is waste but it ll be good when you intorduce new msg booster packs for low cost
Dont you have common sense...are they fools to make themselves fools by providing us such kind of offers...
Facing Same problem in Kolkata Vodafone with 80 SMS pack marked unlimited sms but Customer care told me it's max 500 per day.

Regards,
Arun Verma
sir i wan std sms in free of cost plz give me advice for solving this
How get Vadafone Booster Pack Validuty...
89 Rate cutter Plan...

Vodafone — Termination of Lifetime Incoming Number

Dear Sir/Mam,

I own one vodafone connection [protected] with a life time validity.I have not recharged that number for a long period of time but that was still running fine just few days ago.Recently its stops functioning and as I approach to vodafone store they are not telling any appropriate reason that why they have terminated my connection as I have already paid for life time incoming.First they said that according to their rules if consumer will not do any recharge within six months then they will terminate that number.But if that was the case than my number has to be terminated much before.Even though if their rules states that as well I don't think that they can terminate any number without intimating to the customer. I asked them to tell me the date of termination of my number but they are not providing me the details.I am sure that its their fault only so why should I suffer as I have distributed this number to all my friends and relatives.You are kindly requested to look into this matter and do the needful.

You are also thankful if you can provide me the contact details of the NODAL OFFICER for vodafone in bangalore.

Regards,
SANJIL
You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name: Maithi H
Address: Vodafone Essar South Limited, Sunningdale, 3rd Floor, Embassy Golf Links Business Park, Koramangala Intermediate Ring Road, Bangalore 560071 India
Phone: +[protected]
Fax:[protected]
Email: Maithri.[protected]@vodafone.com
Start national and local sms booster for low cost.
I buy new vodafone simcard, the shopkeeper collect 110rs from me, Then One week later I saw Vodafone Website actually simcard rate is 62rs, This is my num([protected]), ple take any action against the shopkeeper.
I feel happy for using vodafone sim. Because good tower in any place and more offer for message booster and call booster.I think your way of journey is correct. So keep it this activity and gives more facility to customer... Hmmmmmmm...thats all...
Mobile companies dont give a damn about providing service of comfort to users. Its just money and nothing else. SMS marketing can reach quite a lot of people and many companies were getting profit without giving share to TRAI. Look the issue practically...whats that we gonna loose by getting 5-10 SMS?? almost nothing..When these dumbos think too much, they will forget the basics and othe simple things. IAS isn't of much hype, afterall.
India is sick.
hai now could not sent msg from airtel to aircel because i will move to another network from airtel

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information