Vodafone India Complaints & Reviews

sir,
i recently change my hutch prepaid to postpaid, for some days it works and the procedure of verification is also done by vodafone executive, but after few days of verification they stopped all service of my mobile. i made a contact to customer care and to vodafone shop also i mnot getting the proper response from them, i had given all my residence proof twice but still i m suffering. please do the needfull.
mobile no:[protected]...

I had given a security deposit oif Rs 6500/- to vodafone online when i was planning to travel to singapore.

The services were activated and when i came back it was told to me that I should be visiting nearest Vodafone store to get the deposit back.

Today, Monday, May 5th when I visted the store in Dwarka Sector 12 market, to my shock I was informed that the amount will be adjusted against my bills...
br...

I am Abhishek Shastri, I m a Vodafone Prepaid Customer in Lucknow U.P.East. I have a problem that whenever i recharge my number with a topup, the messege is displayed that Recharging is not allowed. I talked to customer care they told me your sim is damaged and you have to convert it on post paid or change the number because it is recharged 20 times a day with a wrong code. Regarding this i am complaining about Vodafone Customer that on same...

Hello,

I am writing to you with regard to the Vodafone connection [protected] which I hold with you all.
I have been charged Rs. 25 for international sms which claims to be sent from my number.
I called in your vodafone customer care who start the conversation with "I am happy to assist you" but land up not assisting us customers in one single way.

I want to make it very clear that I...

I have a Vodafone dead SIM that does not work, but I have been getting the bills for the previous 2 months as the account is active.

I reasoned with Sapna at Mulund Vodafone gallery and she informed me that the account is active and the bill is generated irrespectie of faulty or blocked SIM.

You must pay for not being able to use your SIM as you are a Vodafone customer....

I am a post paid vodafone customer and to my amazement I discovered this month that I have been paying my vodafone bill twice over from August 2007.

Vodafone charged the bill to my credit card and I also made payment through my ICICI account. The payments were being duplicated for the last 9 months but Vodafone never ever sent me a SMS informing me of the double payment being made.

If I would not have paid the...

we wre a small retailer of vodafone balance in vyara. we get balance to sell alternate days i.e. Monday Wednesday & Fridays. over that we are forced to buy coupons against balance or else we are not provided with any balance to sell. hence we are not able to arrange for money as the coupons stock goes on increasing un necessarily as we havelimited sale of it. this has resulted into financial crisis in our house. today also against balance...

'AFRAID TO HELP' should be the avdertisement instead of 'HAPPY TO HELP'. Its diffcult to contact vodafone customer support( whats their present toll free number?; who knows?).
One time i could contact on 111 & compalined about a gprs issue; but they didn't provide any support.
its too irritating(!).....

Vodafone moto is "Happy to help" but it should rather be changed to "We are here to bug you". I have had Vodafone post paid connection for about a year now. My bill generally comes in the range of 600-900. Last month, I had been to Mumbai on official purpose and due to roaming charges, my bill went high. Since then I get calls and messages daily from Vodafone asking me to make an interim payment . Though I explained many...

these is regards to vodafone number [protected]. i took this postpaid number on 12th of April n hv been told to activate the international roaming on it. i hv also buyed ur new product vodafone USB modem using which i can surf net.

I m a seafarer n b most of the times out of country so i need to b in touch wthy my family. i was told tht within 4 days my international roaming will b activated n to surf net using ur vodafone usb...

Hi,

I have written below email-1: to Vodafone Care...
and got use-less response as email-2: from Usha Nandini from vodafone...
I ask again as in my email-3: but there is no response there after...

I would request you if anyone can help/save me...
I would like media to tell me if they can help me and save others as well...

I would not left with any other option then to make...

NOT DEAR SIR / OR MADAM


I WAS LUCKY, WHEN VODA PHONE WAS HUTCH, I M LUCKIEST CUSTOMER OF HUTCH SINCE JULY 2006, I NJOY FACILITIES WHAT EVER COMMITTED BY HUTCH .

... RECENTLY I BOUGHT VODA PHONE FOR MY WIFE..
BUT NOW I M U N L U C K Y CUSTOMER OF VODA PHONE SINCE MARCH 2008, SEVERAL TIME I HAD SMS "CAN CT' TO 144, COMPLAIN FOR THE DEACTIVATION O[censored]NWANTED CALLER TUNE . BUT INSTRUCTIONS...

I have two vodafone connections obtained from their outlet in Malad - Hypercity. My numbers are [protected] and[protected]. I recntly moved my apartment in the same area and the address change was asked for . I was asked to go to the Vodafone counter and on 29th March I went there in Hypercity ( Malad west). I was instructed to give documents of address change . I went back with a letter from citibank reflecting the address change . That was...

Besides TRAI notice, Vodafone constantly unfair practise to activate unwanted services to their customers. If we do complaint against it, their customer care executives just say "We are sorry or helpless." the statement has been learnt by heart.

The operator do not care about their existing and old customers faith and its goodwill. It is keen to make a big hole (loot) to their customers pocket.

My April'08...

Dear Sir/Ma'am



I am Mohd Abeed Khan with the phone no. [protected].Since I was out of station for around 3 and half to 4 months I could not pay the bill on time. Since I didn’t have a credit card I could not pay online and since there is no Vodafone store in Manipur I was really facing problem of paying my bill on time.



Few days back I spoke to the Customer Care from...

Respected Sir/Madam,
I had a vodafone prepaid connection of the number [protected].In the month of March they called me and convinced me to take a postpaid connection of same number. They said that I will only have to pay Rs300 as security deposit which will be refunded back to me and I will have to do nothing. I will get back the money just after I pay my third bill. They didn’t say anyrthing about CLI charge of Rs50 after...

hi sir/mam
this is varun sidana,
actually i was using vodafone prepaid connection then i got a call from vodafone, they said we have a postpaid plan for u
plan details (i heard on that call)
rent 249
free local calls 500
vodafone to vodafone 10p/min
vodafone to other mobiles 60p/min
std all @ 1re/min

i was impressed with that plan nd i decided to go with that planbr...

it has past more than 14 days that i apply for a conversion of prepaid to post paid. the boy named kuldeep from KOSMIC ENERGY DIALNET, SEC. 2, NOIDA, came and told that a new technology has been devised which don't require a new sim card for the pre to post paid conversion. now three days back my prepaid connection is blocked and post paid is activated but i don't have the simcard. so there is a great fear that sim can be misused...

sir,
This month 11th i taken one post paid connection no;[protected], unfortunatly the sim locked after three days . i enquired in your costomer care and they replaied me that ''its a non service are aconnection, and we will send one requiest to the regional office, and it will activate after two or three days.'' still now nothing happend ...the most irresponsible service i have ever seen.
thank you
ambarish...

I have purchased a WCC from Vodafone in 2500/= with a validity of 9 months. It worked first few day after that it became difficult to get 50118. I am registered for pin less service 9n phone [protected] and lodged at least 60 complaints at CARE / CORPORATE CARE / 111 / by fax but no body cared to attend it. The WCC effectiveness can be seen from my bills where calls made on card / without card are recorded and charged
accordingly....