Vodafone India Complaints & Reviews

Vodafone — CHANGE MY POST PAID MOBILE NO.

DEAR OFFICERS

I AM JAVED KHAN FROM SRI GANGANAGAR. I HAVE A POST PAID MOBILE CONECTION OF VODHAPHONE COMPANY. IT'S NO. IS [protected]. NOW I WANT TO CHANGE THIS NUMBER.
BUT VODAPHONE OFFICER MR. ASSISH MATHUR IS NOT LISSTEN MY PROBLEM. ALSO I HAVE
GAVE APPLICATION TO HIM AND DONE MANY MOBILE TO HIM BUT HE GIVE ME ONLY NEXT DATE
EVERY TIME.

I AM GOING TO VODHAPHONE STORE OF SRI GANGANAGAR FROM 13-AUGEST-2010. I HAVE GONE THERE MINIMUM 5 TIME BUT THEY ARE NOT GIVE ME SPACIFIC RESSION THAT HOW THEY CANN'T CHANGE MY NUMBER. I HAVE TIRED. PLEASE HEELP ME FOR CHANGE MY NUMBER

Vodafone — CHANGE OF MOBILE NO.

On 7th Feb. 2012 from 10 AM to 3 PM my Mobile Number was changed by the service provider & I was using someone else's number. Similarly my number was used by other person.

Vedofone network — Network not available

There will be no network between Dange chowk & Kalewadi pahatha area near Khanniha Apartments, since from 2 months,
Ii had spoken to Customer care 4-5 times they had regestred a compliant on the same, but no action taken so far.

Pl solve the network problem urgently,

Hi Hussain,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9e6zrz and we’d be happy to help.

Regards,
Vodafone Customer Care.

[protected], when i insert my no. ([protected]), it show SIM card registration failed and my Vodafone no. doesn't show the network, please reply immediately on my email ID [protected]@gmail.com

Dear Sir, I would like to bring to your kind notice that how few unauthorized people have been misusing special BPRT and E-top up numbers (which are meant for employees and authorized dealers) and causing a lot of trouble to general customers, like me.Few authorized dealers and your employees are assisting them in their silly acts. As far as I know, the people who have helped them to acquire these nos. or who have remained negligent towards the whole issue (in spite of knowing each and every thing), are:
Shipra Communication (Vodafone Mini Store, Bijnor [protected])
The problem or the misuse which I have been talking about is:
Suspending others' numbers.Getting other customers' information and interfering in their privacy.Intimidating the customers by pretending as if these people are the authorized company employees (which they are not and had never been).Making money by reactivating the numbers which have been suspended by them.
These nos. are used by these two persons:
Saurabh Kumar S/O Devendra Singh R/O Rani Bag Colony, Dhampur &Vansh kumar S/O yogendra pal singh R/o Rani Bagh callony Dhampur
And the nos. are as follows:E-top up nos.:
971983192097192020639719217786975897161697589719839758675467 [ all are replaced ]
Though I have provided you the details of the persons who are using all these E-Top Up nos. and I am damn sure about their identity, these details may not match with your records as most of the numbers have been issued on fake IDs.Now. the question arises that how these ordinary people are using these numbers which comes with special priviledges (such as low call costs, recharging others' numbers). Well, the answer for this is that these numbers are issued on ordinary SIM cards (and not on blank e-top up SIM cards). As per the information gathered by me, these nos. have been swapped by Shipra Communication, Bijnor. He has charged Rupees 200 for this and did not even bother to collect the authenticated ID proofs and other necessary documents. Because, these SIMs are not issued on the blank E-top up SIMs, so recharging can't be done through these nos. but still these nos. come with lower call rates and are thus being negogiated for a price of more than 1500 Rupees.In addition to these nos., they are also using few BPRT nos. which are as follows:
97580071209758007390975800760897580076019758338364975833738397583383649758338219 [all are replaced]
As you must be knowing, these nos. come with following special features:
Every month balance is credited into these nos. by the Co.These nos. can get assistance from 765Can check the status of any other prepaid / pospaid vodafone number.
These numbers belong to different circles but are being used in Dhampur and that too by these two unauthorized persons. For your kind information, I would like to stress this fact that neither these persons nor any of their relatives have ever worked with Vodafone or Hutch.Also they got access to a D.S.E. SIM ([protected] Gupta Enterprises, Dhampur). This number came with the facility of Hac/Dehac. They Dehac'd many numbers through this number. Let me tell you that even I have been a victim of the misuse of these nos. and that's why I took pains to bring it to the higher levels, i.e., your knowledge.Few of the nos. Dehac'd by [protected] are:
[protected] (Channel Partner, Muzaffarnagar)[protected] (Channel Partner, Muzaffarnagar)[protected] (Gupta Enterprises Dhampur, Former Channel Partner)[protected] (Gupta Enterprises Dhampur, Former Channel Partner)
I am thankful as you have taken time out of your precious schedule to read this mail but I hope that it was worth giving your time and you will surely take appropriate action to stop misuse of these numbers. If you are not capable to any action against illegal use of these numbers, then please guide me so that I can escalate to the higher authorities and contact the right person. I shall be highly obliged.Thanks and Regards...
Atul kumar [protected]

sir
i have reqestto plase give up my id

IN MY LAST BILL, ITS SHOWING THAT I HAVE SEND 420 SMS. BUT ITEMISED BILL SHOWING THAT I HAVE SEND ONLY 220 SMS.
PL MAKE CORRECT BILL BCZ SMS CHARES IN BILL IS 121 RUPEES AFTER DISCOUNT. MY NO-[protected]
BILL- 499/- OF NOVEMBER MONTH 2010

Dear Team,

I am not satisfied with your bill so request to you send me itemized bill from 1-dec to till date on my email Id as soon as possible which is mentioned below----
goenka.[protected]@yahoo.com

Cell No-- [protected]

Regards
Prachi Goenka

send me itemized bill for the month of Aug 10 on my email Id as soon as possible which is mentioned below----
[protected]@gmail.com

Phone No [protected]

Hi This is jeeven Raj Kumar am not satisfied with your bill so request to you send me itemized bill from OCT to till date on my email Id as soon as possible which is mentioned below-...
[protected]@gmail.com

Phone No[protected]

hia

HI,
This is Rohit here... am unable to view my itemzed bill.. kindly mail to me for the above id from sept-2010 to till date... ASAP

[protected]@gmail.com

ph.no.[protected]

DEAR SIR,

PLS SEND ME ITEMIZED BILL FROM 09.11.10 TO 08.12.10 TO MY MAIL ID [protected]@gmail.com as soon as possible

[protected]
AKSHAYA REALTORS MADURAI

respected sir,
This is khomdram birjit singh sir i have not recieved my bill at my residence till now from my date of activation,
So iam not satisfied with your bill so request to you send me itemized bill from the first day of my connection to till date on my email Id as soon as possible which is mentioned below-..
[protected]@yahoo.com
[protected]@gmail.com
[protected].

I understand backup staff of vadafone are not competetive in solving the customers queries. Recently I have requested to send the itemized bill. The executive has suggested me to register qwith vadafone for the same. When I argued man has switched on the music for 25 minutes and then said you need to contact local vadafone gallary and discuss there. Vadafone agents promise gifts for new connection and then finally they say we are sorry it is not there in our plan. In total I am not happy with them now I am planning to disconnecting vadafone.
P.S. Acharya, Mobile No. [protected]

FRAUD committed by Vodafone Company


Sir/madam,



This is with reference to my Vodafone Mobile No [protected], I had purchased on the 15th of April 2007 for a price of Rs 2100/-. According the Plan I was offerred the following tariff:



V2V - 50 p

V2O – Re 1

STD – Rs 1.50



Recently I went to a Vodafone Store wherein I was given a “THANK YOU CARD”, free of cost as a special gift stating that it will add to the benefits of my plan.



After I dialed to avail of the benefit of the Special Gift to my utter surprise instead of giving benefit, I was penalized and without my acceptance my local call rates were increased as follows:



V2V - Re 1

V2O – Re 1

STD – Re 1



I constantly called Vodaphone office from the 16th March asking for a justification and reason for the change in call rates without my prior knowledge, I was asked to call the next day so that their accounts are updated. On the next day none of the executives were able to find the actual reason for this change of Plan. On the 18th I was suggested to go to a vodafone store at Preet Vihar. On my visit there, after waiting for almost an hour, I was informed that my query would be resolved within 24 hours. After waiting for the stipulated time, I received no response from their end so I called the customer care. I had a word with the floor supervisor Mr Rajinder who informed me that the revised call rates were due to recharging with the Thank You card. When I informed him that I am a local Student and do not make STD Calls his behaviour was very Rude and Shocking and he disconnected the Phone by saying that recharging with the Tahnkyou Card was my fault.



I feel I have been Cheated By offering a Thankyou Card as there was no written or verbal warning on the Thank you card which has not only put me to Financial Loss but also Mental harassment as being a student and my Examination are due I can not afford the present Call rates. Because of the Call rates I had Spent Rs 2100/- initially to accept this Scheme.



As such type of behaviour is not Expacted from a Multi National Company Like VodfoneI, I request you to revert Back my Orignal Plan and Call rates without Delay which were prevailing prior to offering Thankyou Card and the necessary compensation henceafter.



ANKITA KOHLI

Ph No[protected]

Hi i am Anurag Rastogi, mbl no [protected], i am from lucknow

i am also facing the same prob.i got a vodafone thank you card today when i paid my postpaid bill. But then after sending the msg as per the instruction i got the sms.“Sorry! You are not eligible for this offer” What crap is this? Is this a joke? What was the whole Thank You letter for?

even i don’t understand why these people do such nonsense. We haven’t asked for any thank you from them.if they have to do such kind of foolish thing, why have they given us such cards … its shameful from such a big service provider.

I have prepaid connection. Every day there is atleast 1 Rupee deduction from my balance. But I still don't know under which scheme Vodafone deduct money from my balance. When I call customer care, the recorded voice plays but there is no option to known about my scheme. What would I do ? My Vodafone number is [protected].

dear Sharma,

please use the right option of number portability and don't keep any hopes on the Vodafone persons.
i bet they will never resolve your problem.i[censored] want to know my problem pl ring up[protected] and find the latest status after paying advance rental for one year ! ( they have disconnected my services )

pl change the network immediately,

bye

pls job in vodaphone

[protected]

My cell phone no. [protected]. I live in Kalena agrahara, bannerghatta road, Bangalore-72. My phone says that there's no network. I have had this problem for 24 hours. I am put to hardship.

There's no network, says my cell phone. I live in Kalena agrahara, Bangalore. I have expereinced this problem for about 24 hours. What is the solution?

what do you expect me to do?

No response yet. Be clear about your communication.

Dear sir,

My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.Vodafone make fool the customer.

So kindly send the bill details.

Regards/Panchami

I am requesting you to stop my postpaid vodafone connection. My mob nos. are
[protected]. am using two vodafone postpaid connection. am realy sorry to say that am feeling financial problem to pay this two vodafone bills.
any ferther clarification contact to my another nos.[protected].

I wanted to change my postpaid connection into prepaid, so I had visited vodafone care centre, Mulund(W) near Shoppers stop, they had told me that my bill is Rs.780 & I have to pay Rs.280 after deducting Rs.500 deposit. I had deposited Rs.280 in cash in one of the kiosk machine at vodafone cetre in Mulund(w). The amount is not updated yet and they are asking me to make the bill payment again. I have told this to the persons who were coming to me or calling me. Now they are continuosly calling me, harassing me & my family for the payment from last 3 months and there is no positive response for my resquests.

I'm attaching the message which I had received from vodafone after making the payment of Rs.280.
This message was received on 04th January 2009, Sunday at 7.20pm
We are processing your Bill payment of Rs. 280 by Cash. The amount will be credited to your Vodafone Account subject to verification.

have deposited 1054 rs. in cash in one of the vodafone mini store in shalimar garden ext - 2. The amount is not updated yet . i hav visited them thrice and made them several calls, every time they say i willl be done in 20 min. but the payment is not updated since past five days and all calls are barred inspite of making the payment before due dt. cust care ppl are not ready to help and asking to resolve on my own and they are asking me to make the bill payment again.there is no positive response for my resquests

I have bought vodadone sim last saturday 07/03/2009 form M/s. Navkar Telecom, Nangloi. My sim card no. is[protected] and vodafone contact no. is [protected]. I told to vodafone customer care department a number of time but my problem is not shortout yet. I discussed with Mr. Pankaj Luthra in vodafone customer care department. when I bought vodofone sim they have given sim activation period 18-48 hours it will be activated. it was not activated and sim activate on friday 13/3/2009 afternoon. My vodafone and others outgoing calls has been activated but incoming call is not being activated only vodafone incoming call taking received.

Vodafone — my prepaid card not active

sir i have bought a lifetime card of vodafone and had miss to recharge in six month when i went to refill it they told me that you regharge for Rs 200 and phone will get activate with 2 hours which did not happen . then I want vodafone gallery opp passport off they told it will be active within 48 hours affter which i again went to the same gallery the person again made my wife pay Rs 99 for activation of same number and Rs 10 for talktime and still the phone did not start after some time the person at the gallery told my wife that the had some technical problem & she can leave and the phone will start within 2 hours my wife had asked the person that if that requires any document regarding activation as for last 3 days she was coming daily to the gallery the person there said he did not required any thing from her and she can go but still phone did not get activated when we called up 111 the told us the that your document are not there and my self to your costumer care service mr krisid he told me the same and on insisting he gave me complian number[protected] Sir i have simple request you start that phone and if you cannot start that phone i request you transfer the bal in that phone to vodafone no [protected] for any other detail talk you call on my mobile [protected]

If you guys can't do anything then also inform me then I can take my step

i have bought a vodafone prepaid simcard with the number of [protected] on 24.10.2009 from my local dealer in salem, Tamilnadu but till now my outgoing call is not get activated eventhough i tell the problem to vodafone care but they r not responding for the above problem.

Vodafone — Prepaid not activate yet

Most pathetic service vodafone have, i am waiting since a long time after converting postpaid to prepaid.

No one is giving satisfactory answer to me.

Sir, how should i find anyones address? i need it badly. someone is literally teasing my finance.
when i call back he says that he got her number from vodafone's office. Its unbearable. what should i do now?

Sir, how should i find anyones address? i need it badly. someone is literally teasing my finance.
when i call back he says that he got her number from vodafone's office. Its unbearable. what should i do now?

This number is my old friend vodafone numbers please find him address and send to e.mail me.
Mr.vijay sena reddy.
[protected]

Vodafone — please give his/her address to me

hello sir/madam.. I am frequently receiving msg from an unknown number.. this person had known some personal information about me and he is threatening me to pay money by top up or else he may call my parents and tell all my personal issues.. I cant approach the police please help me to find the address of the person… thank you [protected]

do an fir..

Dear sir,
yesterday i ranged up to my friend, by mistake i lost his number, so that i need his number as soon as possible... number is a bsnl one starts with 949, i just remembered only that starting three digits, i ranged him around 1.45pm, he is my childhood friend and i got his number after many days.so, please send me that number and help me, plzeeeeeeeeeee, plzeeeeeeeeeeeee, plzeeeeeeeeeeee

plz give the information of this number [protected]

I have lost my friends new mob number could u plz send me the number of sagar Rajiv Kamath, Pune

this number is [protected] disconnected can i know what is the new number of her

There is this nutcase who keeps bothering a friend of mine. i know his network but am not able to find who it is.. i don mind going to the authorities (which i would if i don get a reply soon and if his nuisance continues).. i think its best if i find out who it is first. i don wanna get him in trouble with the cops. i jus want to warn him. help me sir... [protected]

If I have my friend's number, can I find out his new address???? If yes how?

I am getting so much disturbance from one number in late night. COuld you please give the address details of [protected]

hello sir/madam.. I am frequently receiving CALLS from an unknown number.. this person had known some personal information about me .. I cant approach the police please help me to find the address of the person… thank you [protected]

plz information this number [protected]

sir,
i have been continuously disturbed by one caller([protected]) since 25-30 days..he uses slang words, just say some meaningless things and many more. how can i get any information about him to get rid of this.
please suggest me.
with respect,
neelam kumar sarma
assam

thanks for giving me the details. atleast i can give him the unusual identity to him/.

I searh a number who calling every person in every time

who is this number [protected]


answer me now

pls send me this vodafone address [protected]

hii sir actualy i just want o get the details like name and address of the person who is using this vodafone number, this number is stillunknown to me from past 2 and half years but we both r messaging each other, but that person is not revealing his/her identity, i really need the help, thank u!

the number is [protected], its punjab based number

I am getting so much disturbance from one number in late night. COuld you please give the address details of [protected]

hi, my cell no. is [protected]
I am getting blank calls for last three months from private number. last time i have received 7-8
blank calls on 14th feb 2010. I think she is my gf so i want to know that number and other details
but ur call centre people are not ready to give it. It's very important for me so i[censored] can help me
pls do it .

[protected] this numberil irundhu Wrong Sms a varudhu . pachai pachai ya vairanga. pls this number address and name vendum.

my email id: kmk[protected]@gmail.com

Sir, last one week my wife got a call from [protected], please let me know the address of the phone number. Otherwise I want to go the cyber police. I know this is from chennai. please

I am getting so much disturbance from one number in last night. It's need badly. Could u plz give me the address details of this number [protected]. plz it's very urgent.

From this number ([protected]) in last night I am getting so much disturbance. plz could u give me the information of this number. I need it badly. Plz do it.

sir,
i have been continuously disturbed by one caller([protected]) since 25-30 days..he uses slang words, just say some meaningless things and many more. how can i get any information about him to get rid of this.
please suggest me.
with respect
r.prasad

from last 2 weeks someone is calling me and using abused languages...so kindly give me the full information and adress of mobile number [protected]...
contact me on my E_mail id [protected]@YMAIL.COM OR CALL ME ON [protected]...

sir.
please give the details of this number. the number is [protected].
plese help me.

i need the details of this number as i lost him.number is [protected].email me at [protected]@yahoo.com

sir,
I'm a Vodafone customer from last three years, i want the address & user's name of this No.+91 [protected] it's really urgent pl help me out kindly send me details on my no. (i.e +91 [protected])

hie i wanted n adress of the following number [protected] this number is of a fake person who gave us n data entry job n has not paid any one an amount of rupees 80, 000...please help me with the adress..plz mail me the address at [protected]@gmail.com

sir i am getting missed call from this vodafone no [protected].please tell me distric.

i m karuna & my cell no is- [protected]
i was recharge my cell 25th april 2008 with e top 124 recharge and still they don't providing me any services. he was deduct my 100 Rs balance also. vodaphone customer care is very bad.
plz providing me services.

Vodafone Customer Care Services are drastic, I went to their Lajpat Nagar, Delhi store and submitted an amount of Rs. 3000 for activation of International Roaming to My Vodafone No. [protected]. And, they at that time confirmed me that i will get activated within 2 -4 working hours and after exactly 6 hours i called up Vodafone Customer Care as I didn't get any confirmation message or call from vodafone regarding the above mentioned, they told me that your payment is not reflecting and also my HDFC bank confirmed me about the payment as i paid this through my credit card.

They told me to go back to particular vodafone store where i paid that amount, when i reached there actually the store was closed at that point of time. And even the gentleman sitting at Ansal Plaza Vodafone store didn't even bothered to see me as he was too busy talking with somebody in personal.

Now, as i am travelling at 4.35 early morning tomorrow, there is no option but to go without roaming facility on my number which will lead to a great caos.

I totaly agree with you since i have been try their noodle officers and appellate officers there phone are not bein gpicked up and what kind off mobile services they are running its totaly fraud bussiness. to squeeze the customers money they are fishing the people.

I fully agree with.

On feb 2011 i got a call from vodafone customer service that they have 50% off on caller tunes. That is 180Rs for 12 months. So i have replied them i can pay 180 in the same bill. Try to make it monthly payment of 15rs per month. Even they replied "sure sir we have that offer". You will receive a confirmation call in next 2 hrs just tell them ok to activate . I replied the same . And i received a payment on march 2 nd they have charged total 180 Rs at same time.

How irresponsible and don't they have a sense of mind to provide the wrong information.

I have called to customer care to ask the information about complaint they said sorry sir we don't know info. This is the way to answer.. Then what is the use of being a customer care? If they want to give info they will call from customer care and will say Blaaa.. blaa blaa... to trap the people .

And also i am requesting all the people please don't take post paid connection if you do they wont allow you to change it to prepaid. They will say with in 6 months you can change to prepaid sir. But it is all false info. I suffered a lot to change to prepaid .

Hence i comment vodafone Essar customer service is very bad.

Please call me on [protected] if any issues.
Reply With Quote

Vodafone — provide wrong information

I have a connection of VODAFONE (postpaid) , i m very much happy with its services but when need a internet plan i call to customer care to know the details of the internet plans he told me some plans , in that plans i like the plan of Rs- 299/- in that he told me that there is 5GB is free per day , but actual thing is that it will calculated 5GB per month, i got to know all that things when i received my bill that time i talked to customer care he told me that what ever i used i have to pay all that amount. he is not agree that he provide me wrong information about the plan after asking 4-5 times .he always saying this thing that they never convey wrong detail.
he dont clear my doubt and i pay my bill because i like its services.




ASHOK DESAI

[protected]

shaji.v.t
valiyakathu (house)
[protected]@yahoo.com
[protected]@gmail.com
trichoor, kerala