Vodafone India Complaints & Reviews

Dear Sir/ Madam,

My Name is Vikas kumar Sinha & my no is [protected].I am having a post paid connection of Vodafone. I have made online payment to vodaphone on 25th Apr, 2008 through credit card for the month of 10-Mar-2008 TO 10-Apr-2008. But payment has not been updated in Vodafone records yet & also have not the payment confirmation from your side through SMS or Email. I have checked my ICICI bank account &...

ADD ON CARD on mobile connection taken by us on 4th April 2008 has not been activated since last 20 days inspite of complaints, reminders and personal visits.
We also wish to bring to your notice the highhandedness and indifferent attitude of MR AYUSH at P9 sector 18 Noida office of Vodafone which has caused us mental agony. For your action we give following details

PRIMARY NUMBER[protected]
ADD ON NUMBER...

To,

Manager Customer Service

VODAFONE

Hyderabad.



Subject: Regarding complaint against my mobile No. [protected]

Dear Sir,


This is with ref. to above subject matter. I undersigned Samrat Khanorkar, mobile No. [protected], has launched a complaint regarding “ No out going calls to Nagpur (STD – Land Line)”....

I got a post paid connection nearly one and half years before having #[protected].For six month, it was well functioning & facing no problems.But, since last six month, i started getting numerous call on daily basis from VODAFONE collection that approx.Rs.7000 are due for payment otherwise you will face so and so problem in name of Dayaram Yadav.I don't know this gentle man.I expalined my problem and concern to all these excutives...

This Vinay Henry (Leaving in Sect-12, Panchkulla - Haryana) . On 12-Apr-08 took a plan of 224/- having top up of 180/- and validity of 2 months. After 2 days on 14-Apr-08 took a STD pack of 125/- so as to have tariff of STD all over India at cost of Rs 1 per minute. Acitivation took place but after 1day passed it stopped and STD charges 2.65/- per minute. Complain was lodged by me with the help of Dealer from whom i took the card. Complain...

We Purchase some corporate postpaid mobile connection from Vodafone's Roorkee Franchisee in the month of September. After using their services we find unsatisfactory & of no use. After making so many complaints, the service remains unaccepted. So all o[censored]s has decided to close all the postpaid corporate connection. So as per the legal requirements we have completed the entire needful obligation. That Franchisee assured us that with...

am Irfan, earlier I was using a vodafone number [protected]. This number is closed in January 2008 and I have paid the outstanding amount 1200 through check in January 2008 it self although the amount was detected on 13 march 2008 from my Bank of India account . I got a call from advocate saying that there is a case against you for not paying the due amount for vodafone. I call the customer care and they are saying in system there is outstanding...

The day Hutch has changed to Vodafone, the quality has gone drastically. I am not getting any incoming call from last 2 days. When ever any one calls me, he/she gets a message saying my phone is not reachable.

I registered a complaint with Vodafone (using misleading IVR system) and got a Complaint Number. I was assured to get a call back with in 24 hrs at my alternate number.

It has been more than 30 hrs, but...

Dear Sir / Madam

I am facing prob due to barring of my outgoing, even i pay my bill before my due date. Your coster care person Mr.Duby behave is very bad. i am going to file a case agains vodafone matrix in consumer coart, if any positive action is not taking by company fast. It has been long time when we have send you the email stating the problem faced because of you people, as per terms you people have to revert in 48 hours...

My self archana was using Vodafone Card [post paid].
i ws disconnected the service on 04/12/2007. bur the vodafone says it ws disconnected in Feb'2008. Vodafone is harrassing us for the paymnet where we haven't used it.
i just want to say how much useless company this is....

i purchase a new connection from vodafone connection bendors
that is a post paid connection now after purchaseing date at18/03/08 then ig ot activation of this connection at 26/03/08
and after the activation i am getting so many call from a ricovery department of the barklays bank before giving the new no.. to any person then he was saying its a no.. of amit jain one of his customer and he is not giving the instlaments of the...

Dear Sir / Madam

It has been long time when we have send you the email stating the problem faced because of you people, as per terms you people have to revert in 48 hours maximum but still after long time you people are least bother to revert which I have been keep facing from your end (Matrix Cellular (International) Services Pvt Ltd.).

Its showing the commitment from your side towards customer anyways because...

Hello

As i was recived a sms from vodafone that was "recharge with BC75 get Rs 38 talk time and call std @ Rs 1 per minute. i got this sms on 10 th of april. then i recharge with BC 75 and i got 0.41 as a talk time on 10 th of april. when i call customer care they tlod me u will get that amount in 48 hour but to till date i have not get that amount. now from more then one week cutomer care number is not responding. my...

dear sir i am post paid custmer during i get ur connection from mr.RISHI mob:[protected].he commet with me in my 250monthly connection u r free from clip & caller tunes charges because i am come in ur post paid services from ur pre paid services.but now start from my connection activation date i pay all these things in last 6-7bills.now there is no good response from ur side againgt my complaints.i want response against this urgently,...

My self is rukam singh.I want to tell you that i had got a hutch connection from vodafone.After actived number([protected]), i got a massage from vodafone that get email, wallpapers, chat, ringtones and other.That's why i used internet.But when i got my bill, i saw there is added internet charged.That's why i did not pay the bill.After 2 month i received a call from a lawyer and he said me you would have to pay the bill.My bill was...

I had activated vodafone sms pack worth 9 rs weakly.
On april 8, 2008 i sent a sms to my friend vodafone charged rs for it but my sms pack was activated.so i called vodafone customer care and said i had being charged but my sms pack was activate, they said yes sir your sms pack is activate on your vodafone you can send sms.
But is i said :sir i had charged for it.
They said: sir we had no any information now you can call...

i am a post paid customer of vodafone before this i was pre paid customer i have recived so many calls on company behalf to change plan just like to 1 vodafone no your call will be free and your velidity will be carry forward and 1000 sms free all these things was written on there letter head but not even a single thing is given by co every time they told me that in next bill we will give you discount but nothing was there i have paid all...

With great regret i wish to inform you that I am facing tremendous problems with my vodafone pre-paid connection activation and I feel that i am cheated by the company in this case. Here are the details:

Mob. No. : [protected]
Sim No. :[protected]
Date Taken : 2nd March
In the name of: Sarmistha Sengupta (My Mother)
All documents: Submitted
Amount Paid : Rs. 450

In order...

I have a Vodafone pre-paid mobile phone connection which i have taken one year before. The number is [removed]. The major problem i face with the connection is that, because of no or very weak network intensity my mobile is of no use at home.
I am staying at [removed], near HSR Layout in Bangalore. This area is coming very much under the Bangalore metro city. It is very inconvenient for a customer like me who is working in the IT sector...

Dear Sir,

My mobile Number is [protected]

Yesterday I had lodged the complain against vodaphone for charging Rs.30/- everymonth for caller tune from prepaid account without my prior permission.

They are not even showing courtesy to enquire whether I am interested to continue with the caller tune.
They are not proving any opportunity to inform them to discontinue the caller tune.
As...