Vodafone India Complaints & Reviews

I bought a NEW VODAFONE POSTPAID CONNECTION FOR Rs.250/-Plan with the schemes that I would be getting Rs 200/-. I was SHOCKED to see my first bill that was with Rs 444/- Plan. In CUSTOMER CARE I WAS complained so many times, but there is no action. I request that Pl close my post paid no [protected], because of this plan is not affordable to me. If I had any idea regarding 444 plan, then I could call at least of Rs 444/-. So I am again requested to you that Pl close my this no. & adjust your bill in my security deposit. Also I request you that Pl send confirmation letter to me for this connection closing.
With Regarding

Bijender Singh

i am a vodafone postpaid customer -[protected]- i opted for a ten paisa to 1 no. plan from vf on 13 or 16th december 07, ur exe comfirmed me that the plan will be activated within 72 hrs.. late on i caled after 3 days at yr cust care n gt the comfirmation that the plan was activated, i used my connection as per that, on 1st jan i caled cust care n again confirmed the plan n they said that its activated, i was happy bt on 11th i recieved my bill of a huge amount.. which i ws nt expectin.. i again gave a req n a ccomplain bt gt no resp. again i gt confirmation that the plan wil b activated n again they failed n no plan was activated on feb 2... i gt 2 huge bills n then i went for a vf care shop in faridabad n they helped me out n got me a 388rs waver bt i deserved a waver of 800rs nw since then m roamin in vf shops n talkin 2 cce's bt no responce is been given... please help me out guys.. ppl say that i can fine u n sue u in consumer court n recenly vodafone suffered from a 10 lakhs fine from consumer foroum cz of misleadin promotions... i dont expect this from u so simplycorrect my bills n remove all late payments 2bz m not payin til u correct it...

I was on roaming when all of a sudden the mobile started showing SIM rejected and asking me to insert new SIM. Inspite of contacting the customer services both here and in Mumbai...I am yet to get any proper reply from them. Vodafone has just got patented replies..and this was never the case when my number was with Orange or Hutch. Again I never have had any problems with my SIM or mobile as long as I was with them. My second number which...

Hello sir/madam.. i m a vodafone prepaid customer [protected] (booked in the name of Shashidhar ht)from Mysore, Karnataka. I m at Delhi.. roaming since two days.. i dint get any problem till afternoon today. Then my sim stopped getting recognized. other vodafone r working and other's sim is getting recognized by mobile.. i tried all to get signals nothing is working.. Presently i m at Delhi around AIIMS/SAFDARJUNG area..
PLEASE HELP ME.
Dr Vathsala HT

Hi...

I'm Vikas and i'm using vodafone prepaid customer from the past 4 years...
Last month on 22th of april i recharged my vodafone number([protected]) from 451 thru online banking... I saw this plan on the internet and recharged... here's de link to de page http://vodafone.in/Vodafone/Pre/Pages/pre_offer_kar.aspx#great and go to karnataka and Great Deals on Recharges and on the page its calls @ 25paise...

My plan was nt changed even after 24hrs... So, on 25th i complained in Vodafone Store and they registered my complaint and registration number is[protected] and the told they'll call me in 2-3 days and resolve my query... But even after 1 week i didn't receive call from them...
After a week when i asked them to my surprise they said that they had called me and my query was resolved...

So, i registered a complaint again on 7th May with registration number[protected]... and told they'll call me back in 24hrs but as usual didn't receive call from them...

Every time i go there they r giving the same reply...

Please help me out of this...

Regards
Vikas.

Vodafone keeps sending spam SMS messages flogging unwanted and unsolicited services without our permission or request. Similarly, we are flooded with taped phone sales calls which are a nuisance.

Complaints filed at Vodafone online feedback has not elicited proper response.

Also, what is very concerning is that though I had charged my phone with Rs.150 recently and had not called anyone yet, when I tried calling their Call Center to complain about these SPAM problems, I got the message that I had just one minute talk time left!? Where did my money go?

Please help us get proper action and compensation from Vodafone.

Dear,

I have been using your vodaphone prepaid services for two years, my phone number is [protected]. I did not have any complaint or problome till hutch was not acquired by vodaphone. After the acquirement by vodaphone I started receiving unncessary calls, massages & request for caller tunes. For a while i thought it would stop by itself, however, it had crossed the limit when a caller tune was activated automatically by itself and dedcuted money from my phone balance.
I talked to customer care of the said company for several time but it was of no help, it only kept promissing that it would stopped by it self, however, when it deducted the money from my phone account i decided to lodge a complaint against the said company.
I hope my grivances will be addressed as soon as possible.

yours faithfully

Shiv Badan
from Khaitan & Co.

I have booked a request for Vodafone post paid new connection in the name of THE GURUKUL TRUST to their customer care on 07 May 2008. Mr Anant Singh (Mob-[protected]) of M/S Intouch Solution Pvt Ltd having their office at B-66, Naraina Industrial Area, Phase II, New Delhi-110028 visited us on 07 May 2008 and issued us a SIM card No [protected], giving new mobile connection No-[protected] of Vodafone by paying Rs 250.00 in cash and necessary receipt has been obtained. He has promished that the said given number will be activated with next 48 hours. When it was not activated with till 11th of May 2008, we have tried to make contact to the above named representative number of times but he has cut our phone calls knowingly. On 12 May 2008, we have managed to contact his senior Mr Balwant/Varun at his Mobile [protected] and he informed about his requirement of some additional documents. Accordingly, the same were collected by Mr Anant Singh on 13 May 2008 with a promish to activate the new connection within 24 hours. Now neither the above dealing persons of Vodafone are picking our telephones, nor the new connection has been activated. On enquiry from the Vodafone customer care, it has been told to us that without reflection of data of said connection in their system, they can not help us anything.
You are requested to advise further suitable steps for this unwanted harassment to the customer by the Vodafone.

Vodafone sucks BIG TIME.

I got a vodaphone connection and submitted all documents. After couple of days they barred my clip and outgoing saying they have not received documents. Then I resubmitted on their vodaphone shop and now they say they have recieved but will not activate until they verify. Do hell with their process, I bought the connection, paid for it and I am being harassed coz their supply chain is weak. Not to mention umpteen calls I made to their customer care, customer care calls dropping any arbitrary time, and long wait times.

This company is going to hell.

My vodafone # is [protected]

Two months back i changed my plan to group talk, so that i can speak to my friends at free of cost... i was told that the internal calling (friends group) would be free... now i come to know that the sme plan cost me 1 rupee/min. also i had subscribed for an additional pack in which i was suppose to get free caller id and any call at 50 paise/min which now i am deprived from... this is redicules. Initially when we plan to change our billing plan we are promised hell lot of things, out of which i am not getting anyone of them. now i am being charged for my caller id and all the terriff rates have changed to 1 rupee/min.. this is so frustrating... U guys promise us something and do somethings else. now out of this cheos i am planning to change my service to AIRTEL and ill make sure that all my friends who are planning to suscribe for this service stay away from this. All this while i have been fool around by your representatives. It doesnt matter if i make calls or not but my bills remians stagnent. If this is the case i am not paying the bill which is appx 3, 000. All the people from higher management are requested to look into this matter or else this will a fortune for ur company..

Thanks!!

I Mrs Sudha Nikhil Mehta received call in my pre paid vodafone number to subscribe to vodafone post paid services. When i agreed they came home took Rs.300, proof of identity. They gave me acknowledgement in a DSA Scheme Form and a mobile number to follow up. Since then i had been repeatedly calling the number initially a lady responded by telling my new SIM card will be send. Then they stopped taking the calls also. The center from which the agent has come was: M/S M.R System Devices, Utsav Banquet Hall, Ist Floor, Ganapati Bhuvan, Behind New Era Cinema, Malad, Mumbai - 84. ADS -31. Its pathetic that telecom companies like this give agency contract to cheat without verifying thier background. I have decided never to subscribe to post paid services and i will unsubscibe from vodafone. I feel cheated and I am ashamed that I am a vodafone customer

my vodafone number [protected] all of a sudden started displaying this ridiculously irritating message "limited service'. when i tried to contact the customer care, all i got to hear was an even more irritating plan to win cash prizesby answering some stupid questions.

FOR GOD'S SAKE, IF ANYBODY IN VODAFONE GETS TO READ THIS, PLS TRY NOT TO BE A QUIZZING COMPANY...JUST BE A GOOD NETWORK / TELECOM PROVIDER. DO YOU REALLY THINK PPL CALLLING FOR HELP ON CUSTOMER CARE WOULD BE REALLY INTERESTED IN ANY OF YOUR UPSELLING GIBBIRISH.

WAKE UP GUYS, CONSUMERS ARE NOT FOOLS ANYMORE...GIVE SERVICE

I am a prepaid Consumer of Vodafone. The No. is [protected].
on 6th May they set a caller tune without information and deducted. I Complained on that day and it was told that everything will be done."Do not Worry". Till now they have not credited my amt. and providing false information at least 10 times. As a customer I feel helpless and want to take action immediately against vodafone and I claim for my harassment.
Thanking You

many time i got fullish information from custmer of vodafone
if it will cont. i will switch off my cell and go to other plan

i am mohammed mufassir an user of vodfone, my no is [protected] I had made a rechare of RC75 on[protected] at 10.22pm but the call charegers has not been reduced 48 hours has been past so plz a need full help

One of my friends is having Vodaphone#[protected] which is always either busy or keeps ringing. Rqst to give me its address to meet him pls.
Thanks...RK Tangri-[protected]

hi this is d complaint about a lady of mangalore karnataka INDIA whose mob. number is 0091-[protected]. she records the webcam chat on yahoo messenger and saves them in her computer . she then asks other person to get nude on cam as she herself shows her body. but she records the webcam chat then threats d person by uploading recordings on websites. as this is against the laws of privacy i want her pc to be ciezed plz. i[censored] check her computer...

Hi,
My vodafone# [protected].
I have given an application to disconnect my VODAFONE mobile in 31 Dec 07.
Till date I am getting VODAFONE bills to my address.

On 7 March 2008, I called-up VODAFONE customer care and asked why I am getting the bills, they inform me that my connection is still active and asked me to send a email to [protected]@vodafone.com, I sent the email and no response from them.

Then on 4-April-2008, I got a call from Mr. Abhishek Kumar Sinha, Advocate Mobile # [protected] and Threaten me that they are going to file a case againt me in Tish Hajari court in Delhi.

Now I have been billed for 4 months plan charges which I never used and they are asking me to pay, can anyone help me what to do in such situation.

Thanks
Pankaj
[protected]

Dear Sir,

Pls note that I am a Vodafone Prepaid Customer in Punjab (Mobile No:[protected]). I always get unwanted computer generated promotional calls from Vodafone itself. It happens many a times, even sometimes when I am very-very busy in a meeting or some other important work. I am herewith writing some of the numbers of callers: [protected], [protected], [protected]. This is my request that I dont want any of such calls again. I am waiting for your kind immediate reply. Pls note that if you are not responding properly I will send this complaint to TRAI (Telecom Regulatory Authority of India) and all major News Papers in India.

Regards,
Nitin Saini
Dated: 7th April 2008

hi... i'm senthil selvan...i'm a postpaid user my no is [protected] i've got a post paid connection which has one of the best STD offer provided by the network while every mid of month i've to pay the half or full amount of the bill, i'm paying more than the billed amount though i'll be disturbed by saying you've reached more than 80% of your credit limit and this month without any intimation my access to the network has been cancelled.
In the evening time no vodafone mobile can work just you will see a message as network busy, please try again later for this knid i we have to keep on calling the person we've to call atleast 15 times then only we can reach them
i've used a automated service of this network to find the bill payment centre in chennai. i heard you'll receive your requested information as message shortly, i've never received till