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[Resolved]  Vodafone — Increase of credit limit

This is to inform you regarding my postpaid connection ([protected]) in vodafone (Kolkata)that without my confirmation my postpaid credit limit has been increased from Rs 500/- to Rs 2000/-, where i simply got a SMS that my credit limit is increased. When i talked to the customer care executive of vodafone, they told that i have to write letter to decrease my postpaid credit limit to vodafone store. To clear out my confusion about this i asked them that if without my confirmation my postpaid credit limit is changed, then when i am requesting to drecrease my credit limit to Rs. 500/- why it cannot be canged.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

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dear sir my Vodafone no [protected] plz conect to costomer care
Hi

I would like to inform you I take new voda connection

Thinking I will save my money and same thing was share with me .where I get sim

Now I am watch voda make me fool I don't know what type you can include you should share before I create new connection simply he told me just 299in month I mean he told me lay ... After a month he I paid 450 that was genuine ... After 3 voda call me u have to paid 900


I was shocked


I do no want be dishonest ... I can't pay this huge amount so plz dudcut 50% so I would be able pay bill
Iam the customer of hutch/vodafone from past 10 years but Vodafone is looting customers nowadays I think. They increased my Credit limit without intimation and also Activated new VAS plans w/o my consent and now making me to pay more bill for the mistake which I have not done. Really fed up with this type of service n hidden charges. So wanna move to prepaid..
Dear All,

Please beware i have been similarly conned by setting my limit without consent to 27000 where as my average bill is 2000 max, their is no responsibility towards clients incase usage exceeds as certain limit. i have been charged even above the limit and it is been justified again, this is bigger then any scam.
This is to inform you regarding my postpaid connection ([protected]) in vodafone (Kolkata)that without my confirmation my postpaid credit limit has been increased from Rs 500/- to Rs 5000/-, where i simply got a SMS that my credit limit is increased. When i talked to the customer care executive of vodafone, they told that i have to write letter to decrease my postpaid credit limit to vodafone store. To clear out my confusion about this i asked them that if without my confirmation my postpaid credit limit is changed, then when i am requesting to drecrease my credit limit to Rs. 500/- why it cannot be canged

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    Customer satisfaction rating
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    7918
    Vodafone India Phone
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