[Resolved]  Vodafone — Extra Charge on Bill

Concerned Officer,
This is to bring to your kind notice that I have been your valued customer from the last 10 years( Essar days.../ Hutch & now Vodafone). But this is for the first time that I have received a sms on 11/09 stating my present bill amount to be Rs.6080/36 which no doubt is not at all possible since I have never crossed the limit of[protected] per month as the same is provided to me by my office. Regularly paid the same amounts on due date.It is very sad to see that a valued customer be treated as such. It is giving me nightmares since I am not in a position to pay the same as I have not misused my phone.I hope the company will take an action and provide me the fresh bill on actuals as per past for prompt settlement otherwise I will be forced to surrender the connection or will have to lose my job.

A QUICK RESPONSE FROM YOUR DESK IS AWAITED.

Regards

RAJ KUMAR NAKRA
DELHI
MOBILE NO. [protected]

Pls help me to unsubscribe the following with my post paid vadofone connection

1. 100 National [protected]@29
2. SMS30
3. STD1(India One)

Thanks

As per executive from Vodafone, "National Roaming will be activated in 2 Hrs by calling customer Care", however now they are asking to deposit a security amount of Rs. 1500 to activate the Service which was a wrong commitment and a fraud.