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Vodafone India Complaints & Reviews

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L
linux65
from Mumbai, Maharashtra
Oct 3, 2010
Resolved
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Resolved

Address: Mumbai City, Maharashtra

To Whom It May Concern:



This is to inform my mobile no [protected] ivr is block when I try to reach customer care. ,



when I called on [protected] from another mobile call got connected but when I had word with executive he said “yes u r ivr has been blocked and I will ask my team leader regarding this and it will get activated you have called more than 10 times so its blocked”



If its like this then whts the use of providing customer care support and now days you ppl are charging 50 paisa for 3 minus I think Vodafone must change slogan to unhappy to help and really I m not at all happy with Vodafone customer care support now why I have called more than 10 times have you ever ask ???????? no ,



CLARIFCATION FROM MY END WHICH YOU MUST UNDERSTAND



I had called you more than 10 times as your executives said me its coz of wrong information’s and different different solutions were provided regarding 49 rs unlimited plan to local Vodafone no my plan was suppose to get activated by 25 as per my bill cycle as said by executive on 16/09/2010 docket no was [protected] [protected] and which is got activated on 26 in real ,another fault was when I visit goregaon galley 1 gentleman said sir u must buy a new connection and then and then only we can provide you this service I said him above mentioned docket no then he said no sir its not possible your pack will go in error ,so again I called on 111



Now I want clarification regarding this if you cant provide proper solution in one shot then you ppl are not suppose to block my ivr



now my 49 rs unlimited services is activated and ivr got block finally so please avoid such kind of thing in future





But as far as http://www.vodafone.in/existingusers/postpaid/offers/pages/offers_landing_mum.as... click on unlimited calls to local Vodafone ,

here as per terms and conditions are given for selected plan as I m using my op 99 I was eligible for that pack so to confirm again I called on 111 so this was the scenario



and now really I don’t know why each and every time you are giving trouble to the customers really horrible service coz of this really frustration level gets increase look into this matters and give me clarification on this



REGARDS



SAGAR DATTARAM DALVI
Aug 13, 2020
Complaint marked as Resolved 
dear sir i am an customer care executive of vodafone of another circle i would like to inform that i[censored] cal to 111 or 198 vodafone has to pay approx 3 rs to us for just pick the call that that is the reson why ivr will get blocked...
another thing _ i[censored] are not clear abt any information provided on 111 or 198 u are not supposed to disconnect the call u always can ask to esclate the call to supervisor and there are many leavels..for taking ur call.bcoz we are for u.
and i know that may be problems with u but remember one thing vodafone cant change his rules for an single customer but i[censored] are really desearving customer then we always have an option u can mark a mail to our Nodal officer abt ur inconvenience..he will help u in a time which u can't belieave that what we can do for u.
and last thing u know why i am giving all this comments to u???




bcoz i have proud to be a part of vodafone and really we are "happy to help"

u always mark me mail at
ganesh.kvk.[protected]@gmail.com
Mr ganesh the so called happy to help

i had a problem with my vodafone number too a bb cell 9860, the settings had a issue...
called 198 3 times and i was blocked, u ppl do tht alwys i have been block 2-3 times...
wht if the range goes or due to some oder reason the call gets cut...

right now i called 198 got a solution for rs1 pack but it didnt work... called back again to check if der is any oder way... no sooner the lady said hi the call got disconnected..!!!

guess wht Mr happy to help I AM SCARED TO CALL 198 AGAIN COZ I KNOW I WILL BE BLOCKED for 15 days!!
It's nishant kumar singh i am disappointed with vodafone services.I am having issues related to my vodafone postpaid number [protected].Vodafone care executive has done fraudism with me.On 13th of sept 2013 i received a call from vodafone care executive saying that sir we have an offer for you on postpaid connection now you can convert your vodafone prepaid number into vodafone postpaid number with best monthly tariff plan or talk plan.I told him to explain about talk plan he told me that your monthly rental will be of Rs 149 and you will get 600 mins std+local calls free and 400 sms local+national free per month without any security deposit after confirming again i told him ok send your executive for collecting documents.

On 15th of sept 2013 they activated my number into postpaid on the sim they provided me.I was happy that my number has activated with best talk plan but on 17th of sept 2013 when i checked my vodafone postpaid number account details i was totally shocked as according to their commitment they had not given me the tariff plan they promised on my number before activation.

Instead of Rs 149 they activated of Rs 199 monthly rental and even benefits they offered me was also changed instead of 600 mins they are giving 150 mins free calls per month and 100 sms. This is not fare you guys have done fraudism with me and cheated me.Such a big firm is playing cheap tricks with customers.If it was matter of lakhs or crores one can think its a big amount so you are cheating customers but it's the matter of only Rs 100 or 200 in such a small amount you are playing fraudism with your value able customers.

I am using four numbers on your network and the monthly rental is same on all the numbers with benefits.Monthly rental is Rs 149 and 600 mins free calls std+local per month and 400 sms national+local free per month on my numbers [protected], [protected] [registered on the name of nishant singh] [protected], [protected] [registered on the name of sumintra devi].


Now you must think that after getting these benefits on my four numbers why i will activate monthly rental of Rs 199 on my fifth number [protected].Your guys told me that your monthly rental will be of Rs 149 and you will get 600 mins std+local calls free and 400 sms local+national free per month without any security deposit after confirming i activated my number [protected] into postpaid.

Now you have changed my monthly rental and benefits that was promised by you.Because of poor service i closed my number [protected] and i think if the situation will remain same then slowly i will have to leave your network or close my numbers permanently.So, its my request please look into the matter and activate my tariff plan with benefits that was promised by your executive as soon as possible.

Otherwise i will have to close my numbers as my previous number [protected] was closed.Do not disappoint customers you should think you are because of customers that are using your network.Such a big firm has given you facilities for satisfying customers not for disappointing customers.
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    ns1001_jdp
    from Ujjain, Madhya Pradesh
    Oct 2, 2010
    Resolved
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    Resolved

    Address: Bastar, Chhattisgarh

    NAME: NARESH SHARMA
    MOBILE NO.[protected]

    Dear Sir,

    This is for best your knowledge to say that on[protected]. I have received a call made by vodafone care (IVR Recorded Call) and in this call they said that my 1 paise plan has been over in few days and we have an offer for you. 1paise scheme for 1 year you will charged Rs. 20 from your main balance and after charging Rs. 20. Rs.10 has been refunded to you means you get 1paise scheme for 1 year just in Rs. 10 only Press 4 choose 1 paise plan and I press 4 then on next day[protected] Rs.20 has been deducted from my main balance. This is for your kind for information Till date[protected] I have not received Rs10 from your side. So I request you to please refund my Rs. 10 as I have listen in your call Dt.[protected].
    One thing I aslo said that when I call 198 or 121 to connect vodafone to talk to customer care I have listen the following words" Sorry to say that we are not able to take action in your request in this time" immediately drop a call. please check why i am not connected to customer care 198 and 121.
    Please refund Rs.10 which is deducted from my main balance as soon as possible.

    Thanking you

    Naresh Sharma
    Aug 13, 2020
    Complaint marked as Resolved 

    Vodafone — for your knowledge

    Yours mobile No. has won 200, 000 GBP in the 2009 int'l Mobile Draw. To claim your prize contact Dr.Lewis on [protected] or E-mail:[protected]@live.com
    Sender:
    TM-Victory
    Message Centre:
    [protected]
    sent:
    30-Apr-2009
    22:31:24
    this is illegal and fake company declaring the won whose some money by sms in your mobile or cell.

    pls I request to abounded this kind of activity and govt should start wake activities toward traping activitites.

    more awareness is should reach through out the country.

    thank u very much

    Vodafone — refund of balance amount

    2.5 yrs back I had raised 2 requests, first in May 2008 and second in July
    2008 to refund my balance amount (Rs. 1048) after closing my mobile
    connection.

    Mobile number was [protected]

    Request numbers:

    [protected]

    [protected]

    I went to Vodafone office at JMD Gurgaon on 2nd June. The helpdesk
    person told me that cheque has been issued, but he couldn't find it and
    told me that he will call me back and will tell status of these
    requests.

    Interesting this thing is that they didn't took my new number even to
    call me.

    I don't know how long these guys will make fool of customers.

    I want my money back.

    Shipra

    Vodafone — not receive balance or service

    I had recharge on my mobile for RS.16 but not get any service for that.I called vodafone customer care 4-5 tomes but the just disconnect my call after listening my problem then i had recorded my conversation with an executive and he is saying that we did not have any service on RS.16 recharge.Than i said if there was not any service then why not my balance is credit for this amount ? he said you have to go to our vodafone customer care centre i can't help you.I have proof of my payment for this recharge and an SMS which states that by recharge of RS/16 you get service of low rates SMS which is 10paise per SMS but still my balance is deducting RS.1 per SMS. my mobile no. [protected] (Himanshu jaswani)..
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      skate.2010
      from Malegaon, Maharashtra
      Oct 2, 2010
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      Address: Mumbai City, Maharashtra

      I have a corporate plan sim card of Vodafone with me since last 2 years.
      Everything was fine untill 20/09/10 since then I am not able to make calls to any non-Vodafone network mobile/landline.

      Whenever I try to make a call to any non-Vodafone network I get a "Nwtwork busy" message on my screen.
      Making a call to a Vodafone network is not a problem and I do get calls from all network phones, including landlines.

      To add to this, I am also not able to dial to Vodafone customer care number,
      I tried calling to the Vodafone customer number from my friends number and every time these good for nothing customer service executives of vodafone just hang up the phone saying that we are transfering your phone to the technical team...and then it is a long endless waiting period which will ultimately force you to diconnect the call.

      I also tried to change my handset just to confirm this problem has nothing to do with my handset and I was correct...this problem persisted in other handset as well which I used for my testing purpose.

      I finally went to the Vodafone store in Nerul seeking for help, but the store was closed. I was late by 15 min. I then tried to use the HOT line service in the bill payment section beside the store and what I found was that the phone kept over there was not working. I complained about this to the security gaurd outside Vodafone store and I was shocked to hear from him that there were complaints raised many times in the past regarding the HOT line service not working but the management of Vodafone store always ignored this!

      I am really ashamed o[censored]sing sim card of such a service provideer whos customer services are so poor and when we call up the customer care number those guys just keep you waiting so as to make money out of your call to customer care number.
      I am having the same problem. I have a corporate postpaid plan last 2 yrs. Last 2 days I am not able to connect to any other network apart from vodafone. Also the customer care number 111 is not working. I have also replaced the SIM card in Vashi Vodafone store as suggested by great customer care executives of Vodafone. But still it is not working. Also I used the sim card in different handset but still same problem. The Executive just keeping on saying that everything is fine from our side. I will suggest everyone to switch to other network and stop using vodafone. Even now mobile number portability is there so no need to change the number.
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        PujaAgr
        from Mumbai, Maharashtra
        Oct 2, 2010
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        Address: Thane, Maharashtra

        Hi,

        I have been using Vodafone prepaid number from last 3+ years. I get a message on saturday night 9 PM from Vodafone that if I don't provide my identity proof and address proof documents my number will be disconnected next day i.e Sunday.

        Now as we all all know Vodafone stores closes at 7:00 every day and they are closed on Sundays. May I know why I was not given a prior message/information? When I called up customer care executive this guy kept me on hold for 20 minutes, telling me "Mam give me a minute" and finally he disconnected. On trying for second time, one executive attended my call and he got nerves to say "Mam there is no problem, you can submit your documents on Monday. Only problem you will face that you wouldn't be able to make any call"

        I am shocked on this customer unfriendly and unprofessional behavior of Vodafone. Some strict actions should be taken against such service provider.

        Puja
        [protected]@yahoo.co.in
        HI,
        IM ROOPASHRI V.G MY CELL NO. IS [protected]

        I ROOPASHRI V.G FROM BANGALORE USING VODAFONE SIM [protected] FROM PAST 3YEARS . I HAVE SUBMITTED APPLICATION, DOCUMENTS AND ID PROOF AT THE TIME OF PURCHASING THE VODAFONE SIM, AFTER 3 LONG YEARS THE VODAFONE STORES HAD SENT ME MESSAGE ON 30/09/2010 SAYING THAT I HAVE NOT SUBMITTED THE APPLICATION, DOCUMENTS AND ID PROOFTILL NOW AND VERY NEXT DAY 0N 01/10/2010 MY INCOMING CALLS WERE BLOCKED. WHEN I CALLED UP VODAFONE CUSTOMER CARE THEY DON'T RESPOND PROPERLY TO ME . EVEN IF THEY RESPOND THEY DON'T GIVE A PROPER REASON FOR THE ABOVE MENTIONED PROBLEM. AS A CUSTOMER I FEEL BAD FOR THIS INCONVENTANCE AND FRIENDLY RELATIONSHIP MADE TO ME BY VODAFONE STORES AND CUSTOMER CARE. PLEASE SOLVE THIS PROBLEM AS SOON AS POSSIBLE .

        THANKING YOU,
        ROOPASHRI.V.G
        (CELL NO. [protected])
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          Rohit Sh
          from Ludhiana, Punjab
          Oct 2, 2010
          Resolved
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          Address: Patiala, Punjab

          I called today at 12:40pm at customer care vodafone to enquire about the scheme they offered me on26.09.2010 .But when i enquired about same executive denied and toldme that i can go to showroom which i denied as I would not be able to go,but later on he start abusing me back to back,to be very honest in reply i also did but he continued and I disconnect the call.
          My cell#[protected]
          Sir,
          I want some explanation and apology from vodafone as it hurt my self respect or else I will go to consumer court .and also i would like to mention about misscumminication committed by vodafone as they told me to recharge of 29 rs sms pack on 26.09.2010,
          on doing it I will get tT of 50rs on 01.102010 which I have not got and now they are saying that it was a lucky draw...
          So please look into matter and revert me back on my email id srohit.[protected]@yahoo.in
          or by call me at [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            AyyappaReddy
            from Vepagunta, Andhra Pradesh
            Oct 2, 2010
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            Address: Visakhapatnam, Andhra Pradesh

            Using the Vodafone Mobile Number, the series of land numbers(0892428****) are unable to get connected..
            The IVR response while calling to the specified landline number is that


            "This facility requires special subscription..
            Please call vodafone care on 111 or [protected].
            Thank You."

            This is the problem faced from 3 years, i have placed several complaints, but no response regarding the COMPLAINT..
            Hope it will be resolved soon..
            Thank You.....
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              vijaymogili
              from Mumbai, Maharashtra
              Oct 1, 2010
              Resolved
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              Resolved

              Address: Guntur, Andhra Pradesh

              Sir, i am connected with vodafone prepaid for the last 6years. yesterday onwords my mobile shows all incoming as UNKNOWN. when i speak to coustmercare support, they said that we deactive the caller ID. How they can deactive the service without inform me.
              Aug 13, 2020
              Complaint marked as Resolved 
              [protected]
              sir, my name is pankaj.i am use [protected]since 5 years..today vodafone company automaticaly activate services job alerts and reduction the rupees...plz dactivatete this service and return my rupees in my modile...urs loyal costmer...i dont know about the procedure of dactivate the services...my no is [protected], punjab
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                S
                sourabhagar1234
                from Kolkata, West Bengal
                Oct 1, 2010
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                Address: Howrah, West Bengal

                I was in mumbai and was receiving unsolicited computerized calls from Vodafone caller tunes. Incoming roaming charges were being cut from my prepaid account and were also harassing me as calls were being made during meetings. I called customer care and was deeply disappointed by their indifference and was forced to lodge complain.
                Because they were calling for their promotional activities It is not my responsibility to pay for them and its their responsibility to reimburse my expense and also pay for harassment.
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                  Raman_s26
                  from Mumbai, Maharashtra
                  Oct 1, 2010
                  Resolved
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                  Address: Patiala, Punjab

                  I had purchased a Internet connection no - [protected] from Vodafone Store Surya complex.
                  It never worked satisfactory. I ad made complaints a no. of times to the store. Also took Mr Sandeep's number an executive sitting in the store to help me out in it.

                  Unfortunately the spped was really really bad it hardy used to connect.
                  I opted to close the connection. Had sent a person to close the same.
                  The people at the store - Mr Sandeep confirmed it is closed on 4th of Sep 2010.

                  Today I went to pay my mobile bill and i come to know that the bill of the internet connect is also generated on inquiring I came to know the connection was never closed.

                  The executives at the vodafone mislead people.

                  Now they r telling that I need to subit id proof while on 4th Sep they said its closed and never demanded the id proof.

                  Its very harrasing to go to the store and see these people neglience make u pay money.

                  Kindly note.
                  Dec 18, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 13, 2012
                  Vodafone India Customer Care's response
                  Hello Saurabh,

                  Thanks for writing to us. Please send us your number at http://bit.ly/LCiWgC so that we may address your concern better.

                  Regards,
                  Vodafone Customer Care

                  Vodafone — not give specific amount of information

                  vodafone customer care not give specific amount of information to the people today they disconnect my data plan of 500 MB while my 450 MB is left for 6 days they said that that is not our problem you use you all MB while i didn't
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                    Pushparaj1234
                    from Mumbai, Maharashtra
                    Oct 1, 2010
                    Resolved
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                    Address: Mumbai City, Maharashtra

                    i dont know what happned to vodafone nowadays?started creating worst image....
                    I am Pushparaj Acharekar with Corporate connection Vodafone [protected] since long...but i think vodafone forgot meaning of word Corporate...
                    On september 19 i made cash payment of rs. 1500 at vodafone kiosk nr nirmal lifstyle mulund.. I got recpt message on my cell.
                    Bt i deleted tht msg nd thrown th receipt coz i was hvng Trust on vodafone...
                    However vodafone disconnectd my outgoing today...i hv made lot of calls at customerDiscare ravindra,prakash, ashok...Mr vinod manager also gt my payment in system and give me transit id and lodgd complaint bt all in vain...my issue not resolve...
                    i also visited vodafone gallary at mulund nimal lifestyle but no help..
                    they asking reeipt..i just wondr and itz illogical if i recd message after after cash payment then why would i keep that message or receipt if i am making payment like this since 5 years
                    I am realy fed up with these service to corporate...as geniune customer since 5 yrs i am just requesting u to please activate my number immediately...
                    shamefull service by vodafone...
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      Loganathan.G
                      from Kalol, Gujarat
                      Oct 1, 2010
                      Resolved
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                      Address: Krishnagiri, Tamil Nadu

                      Hi my name is loganathan i have used vodafone 14 rupees internet bonus,
                      but it was not working properly i activated 14 bonus at 2.28 pm on[protected], i did't receive confirmation message so i called to customer care he said u will receive with in 5 hrs, so i waited 5 hrs after 5 hrs i called again. that time she told wait sir i will check and activate with in 1 hrs.i said its ok i will wait mam. am waiting up to 10.30pm and i browse suddenly my balance deduced( -23.66) that time i have 7.11rs before ha she one told ur account activated at 4.45 pm sir so u can browse nu. thats only i browse. but[protected] morning i recharge my account activation message that time ony i received so what we know about thay spokes all are liying. one more complaint is whatever i called to customer care from my number and one more vodafone number that numbers are all blocked to call to customer care and 198. i want solution about vodafone network they are all forgery persons it was cheating. so i have register my complainted here also to local police station.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        Loganathan.G
                        from Kalol, Gujarat
                        Oct 1, 2010
                        Resolved
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                        Resolved

                        Address: Krishnagiri, Tamil Nadu

                        Hi myself Loganathan.G
                        my mobile number is [protected]
                        last[protected] i activated BIS service(ACT BIS to 111) at the same time i received confirmation sms. but i confirmed once again to called customer care. she told BIS activated on ur number so u can browse using via vodafone mobile connect. then i connected to pc at 9.18am to 10 am i browsed with(5 mb only) at the same time my connection disconnected and i check my balance is -46(i have current balance Rs-55) totaly 101 rupees deduced from my balance.and i again i called to customer care 111 and also 198 both are said wrongly,they spoke irresponsibly. continuously 2 days i called 10 times more they did't response properly.i told him to refound my amount that was not my mistake all are urside mistake so i want my money. so i complaint to vodafone network now.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          Salome Savel
                          from Mumbai, Maharashtra
                          Oct 1, 2010
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                          Address: Thane, Maharashtra

                          I have a vodafone prepaid connection, and my caller ID has been deactivated from 24th Sep 2010 without any information, on 27th when i inquired with the customer care i was told that i have to resubmit my documents again for verification and then only they will start my caller ID and my called ID will be activated immediately. I resubmitted my documents on Tuesday and i was told that called Id will be activated in 2 to 4 hrs, which did not start, eve when again i checked i was told it will take max 12 hrs but today its 72 hrs but the Called Id is still not activated.

                          I have received calls from where even i dont know bcz there is no caller ID. Not only Caller ID was deactivated but at the same time all the incoming calls services were bad and my calls were getting missed.

                          PLEASE DO NOT BUY VODAFONE, THEY DONT KEEP THEIR WORD AND PEOPLE LIKE US SUFFER A LOT AND MISS IMPORTANT CALLS.

                          Thankyou

                          Vodafone — Called ID deactivation

                          This is Ninad Bhat.Mymobile no. is [protected]
                          I have been PISSED OFF with this VODAFONE SERVICES. They deactivated my called ID service within no time and when I have submitted my documents, they told me they will activate it in four hours! It has been 72 hours!! What kinda "HAPPY TO HELP"jargon do you noobs boast of?

                          Help me in this matter or get SUED!
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                            jajati
                            from Pune, Maharashtra
                            Sep 30, 2010
                            Resolved
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                            Resolved

                            Address: Cooch Behar, West Bengal

                            Hi,

                            I would like to surrender my Postpaid number [protected] for personal reason. I have contacted local vendor at Dinhata to submit my surrender application but they did not accept it. It's been 4 months I am not using the Number and they kept me charged every month. Please do the needful.

                            Jajati Mandal
                            Word No. 2, Madan Mohan Para
                            PO Dinhata, Dist-Coochbihar
                            PIN-736135
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              jyoti_superstar
                              from Chennai, Tamil Nadu
                              Sep 29, 2010
                              Resolved
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                              Resolved

                              Address: East Delhi, Delhi

                              Hi,



                              This is in reference to the bill attached for my Vodafone no. [protected].



                              Issue:

                              Bill amount is Rs. 3368 which is the highest ever. I have been with Vodafone since last 9 yrs and this is the first time I have received such high bill.



                              Background:

                              I had called on 6th or 7th Aug and got ‘Blackberry Services’ activated. I was advised by the executive that monthly rental would be Rs. 249 and I will be charged extra only for outgoing mails + net surfing. I was not advised at that point that I will be even charged for incoming mails.



                              If you check, I had used Blackberry Services’ same plan 2-3 months back (Mar or April) and I was not charged anything extra.



                              Complain:

                              1. I was not advised by the executive that I will be charged for incoming mails as well else I would have definitely not taken this plan. About Rs. 1700 has been charged for this.

                              2. Advance rental of Rs. 249 has been charged without any prior information given to me.



                              Steps taken by me after bill received:

                              1. Called on 6th Sept after receiving SMS of my bill generation and spoke to Bhagat Singh (at about 1:20 pm) who promised callback from Complaints team within 2 hrs but no call received.

                              2. Called again at 8 pm on 6th Sept after waiting for almost 6 hours for callback and the executive put me on hold for about 43 mins saying that no supervisor is available and then line got disconnected.

                              3. Got call from ‘Jitender’ at 9:47 am on 7th Sept from 91 [protected] no. to whom I advised to listen to the call recording where I had spoken to the executive and taken blackberry services because I was 100% sure that I was given incomplete information during that time. I have still not received any callback after that.



                              Request from my side:

                              I am confident that I was given incomplete information, hence I have been asking the executives to listen to that call recording wherein I had got ‘Blackberry Services’ activated last month. This is the first time I had to make any such complain in 9 yrs.



                              My bill payment date is 21st Sept and I need this issue to be resolved before that because I would not be paying this amount as its not my fault. I was given incomplete information from your end. Please sort it at the earliest else I will have no other way but to escalate it to consumer forum if it is not sorted as I have right to information and your calls should be retrieved/listened if asked by customer.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                V
                                vishal.cdac
                                Sep 29, 2010
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Postpaid to prepaid conversion not done

                                Initially I was told that after one month of my postpaid connection I will be eligible to convert my postpaid sim to prepaid sim I have raised request regarding this (Request No:[protected]
                                But when I went to nearby Vodafone parlour (Opp. to Shreyas Cinema Hall ,LBS MARG, Gatkoper West,Mumbai-72) they totally disagreed to it .they conveyed us the wrong information at the initial stage and later on when we asked for that we will raise this in consumer court
                                On the spot they gave us a sim which later was confirmed by them was corrupted sim and I was charged 58 rupees and instead of converting the postpaid connection to prepaid connection I was offered discount offers which I have never asked for
                                After then I was asked to go there and collect new one and they are extending my postpaid connection though I don’t want it (sonali and nirmal are the customer care executive whom I asked the same)
                                Everything is still under process.
                                Important dates
                                Activated postpaid connection date 3rd September 2010
                                First time disconnection 9th September 2010 (reason :not able to scan photograph )
                                Again activated 10th September 2010 (no reason and no resubmission of photo)
                                Second time disconnection 14th September 2010 (reason :Document not valid)
                                Again activated 18th September 2010 (reason :Document not valid)
                                Prepaid document submitted 27th September 2010 (reason :conversion for postpaid to prepaid Connection)
                                Corrupt sim information given 28th September 2010 (given discount offers and and for onversion they extended my postpaid connection time period from 48 hours to 72 hours ,postpaid bill paid 523/-)
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  A
                                  arabindap
                                  from Chennai, Tamil Nadu
                                  Sep 29, 2010
                                  Resolved
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                                  Resolved

                                  Address: South Delhi, Delhi

                                  I am Arabinda Pradhan, a Vodafone post-paid subscriber, bearing cell no: [protected].

                                  Last few days I am receiving calls from your designated Vodafone employees to "re-submit address proof" immediately at the Vodafone offices otherwise my connection will be disconnected. I have taken this post-paid connection perhaps in Jan-2010 (submitted all required detail document at your office).

                                  To activate my new address, I have submitted address proof (rent agreement) at your Ansal Plaza (Vodafone Care) office. To understand my change address, I have attached 2 bills (one Feb-2010 for old address and Sep-2010 to new address). I have not changed my address thereafter.

                                  My concern is that, if I have not changed any address then why I will re-submit my address proof again. Your employees give answer that this is due to "government norms".

                                  It is a clear sign of "miss handling of document" by your Ansal Plaza employees. They might have lost my document.

                                  I would request you to sort out the real culprit on this and punish. As I am paying for using your service, I am not in a mood to be disturbed again on this matter.

                                  IF YOU THE GUYS WILL REMAIN SILENT ON THIS MATTER, I HAVE NO OTHER OPTION BUT TO DISCONNECT YOUR SERVICE INSTANTLY AND HAVE NO REGRETS.

                                  Regards
                                  Arabinda
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Vodafone — Requirement of Address proof

                                  I required the voda fone customer of the following number, address proof as he was very much helped me.I want to meet him.presently the Number is not woking.

                                  Please Help me.

                                  The Number is[protected]
                                  not subbmit, id proofs sim registration fald.
                                  I am Alavuthin bathusha, a Vodafone prie-paid subscriber, outgoing bearing cell no: [protected].
                                  plz re-cunect i am RC 124.Rs net curd plz urgent clear all respons thank you vodafone ?
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                                    R
                                    rajareddy
                                    from Kakinada, Andhra Pradesh
                                    Sep 28, 2010
                                    Resolved
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                                    Resolved

                                    Address: Andhra Pradesh

                                    dear sir,
                                    i am geting wrong call from these numbers [protected],[protected] please send the address of these numbers as soon as possible tomy mail
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I am getting many calls from from Vodafone customer care for verifying Someone named " Paul Pratap ", where as he given my mobile number for reference. But I told the same thing as I am unaware about that person. But again & again the calls are coming. Just now I received the call from Phone No: [protected] ( 03 Dec 2008 @ 2.35 P.M.).

                                    So, Please rectify this unwanted call from customer care.

                                    With regards,

                                    Vinod Kumar B
                                    [protected]
                                    sir,
                                    I AM RAJENDER HAVING VODAFONE NUMBER [protected] YESTERDAY I RECEIVED A CALL FROM A LADY STSTING THAT I HAD CALLED HER AND ABUSED HER BUT I DIDNT CALLED HER BUT SHE IS SAYING THAT I HAD CALLED HER BUT I DIDNT CALLED HER. HER NUMBER IS [protected] SO PLESE SEND ME MY CALL DETAILS OF THIS DATE[protected] SO I CAN PLACE A COMPLAINT ON HER SO KINDLY ACCEPT MY REQUEST AND SEND ME THE DETAILS AND TAKE SOME ACTION
                                    I am getting wrong calls from the below mentioned phone number of the vodafone service.
                                    Plz send me the deatils of the number and address as soon as possible.

                                    thanking you
                                    Dear Concern,

                                    This is regarding I have received wrong call from below mentioned no.
                                    # [protected] on 6th Dec'10 time 9.47am to my mobile (#[protected]) he scolleding me and using some abusing words so please im requesting to service provider (Vodaphone) to instruct to there customer regarding this issue other else i will be approach leagally on particular customer and i will be going compliant on # [protected] for leagal action so please service provider instruct strickly next onwards if same issue repeated then i will going legal action boath you and your customer
                                    need confirmation asap.
                                    Pls help in getting the wrong calls to mobile no. 9565XXXXXX. by no. [protected],[protected],[protected].
                                    Dear Sir/Madam,

                                    I am getting wrong calls from this number [protected]. Please update the details (Name & Address).
                                    My Mail id: [protected]@yahoo.co.in & Cell No: [protected]
                                    Dear Sir/Madam,

                                    I am getting wrong calls (wrong words) from this number [protected]. Please take action or tel me that person Name & Address
                                    my number is [protected]

                                    My Mail id: [protected]@yahoo.co.in

                                    Please take actions.......
                                    My mobile is [protected].
                                    iam receiving Blank calls Since few days from [protected].Please give me this Number details.
                                    [protected]

                                    I want the detail and address of the above vodafone no. plzz mail me fast.
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                                      S
                                      sourabhT
                                      from Mumbai, Maharashtra
                                      Sep 28, 2010
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Maharashtra

                                      NETWORK PROBLEM
                                      Mobile No. : [protected]

                                      I Sourbh Tripathi Subsciber of your mobile service for many years would like to bring to your notice regarding poor network and call drop issue faced at my residence, 1508, Vinca, Nahar Amrit Shakti, Off Chandivali Farm Road, Andheri (E), Mumbai - 400 072.
                                      We are facing lot of network problem. So it is my request you to do something to solve the problem.

                                      Best Regards
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Vodafone — Network, Call drop

                                      Hi, In last 5 years, this is the first time i started using vodafone and have been facing numerous problems.

                                      1. First of all, there is a problem of call drop and it happens almost every time i make calls.

                                      2. The network in the local trains in Mumbai is pathetic, to which company said that since the network changes evertime due to different locations, the network is bad. But i still dont understand that does this mean that i cant make calls when i am travelling in local trains in Mumbai.

                                      3. I have already got my sim replaced once due to some connectivity problems, but it seems that the Company doesnt check the new sim provided since the problem is still persisting.

                                      I am hopeful that i willl get some reply.

                                      Thanks and regards,
                                      Dilip Agarwal
                                      [protected]

                                      Vodafone — network drop

                                      Have been complaining to the customercare for network drop since march 2010. Atleast 5-6 times have been told that it is being worked on and yet no improvement in the network coverage.

                                      Vodafone — Network & Call Drop

                                      HI,

                                      MY Vodafone network has gone bizarre since they have launched 3G services, Every where in mumbai & also at my residence i face call drop issues & fluctuating network,
                                      I was ported out from Tata Docomo to vodafone for network issues, However that hasn't solved my purpose,

                                      Can some body tell me by when we can expect a proper 2.5G services as for us proper 3G services are like dream...........

                                      My Mobile number - [protected] & [protected]
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                                        S
                                        shaily naiyar
                                        Sep 27, 2010
                                        Resolved
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                                        Resolved

                                        Address: Patna, Bihar

                                        Dear Sir,
                                        I have received an offer letter from VODAFONE UK .HR.DR.RICHARD EASTON.(HR MANAGER).VODAFONE GROUP PLC.Vodafone House The Connection.Newbury , Berkshire , RG14 2FN , UK.
                                        I just want to confirm whether it is true or not.Following is the copy of the document .
                                        Kindly guide..
                                        +1 photos
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Greetings: From VODAFONE.

                                        CONGRATULATIONS!!!
                                        This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

                                        The mode of selection was based on the following;

                                        1. CV and qualification
                                        2. Mode in which your data is being presented on the employment data sheet.
                                        3. Work experiences.

                                        We employ staff based on four core values namely;
                                        Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.
                                        Also we ensure that all our staff especially our International employees are comfortable.

                                        Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval. Your Job Offer Summary is as follows;

                                        CONTRACT DURATION: 60 MONTHS CONTRACT TERM.
                                        JOB DESIGNATION: NETWORK MANAGER
                                        START-UPDATE: 4TH OCTOBER, 2010.
                                        LEAVE PERIOD: TWICE EVERY 12 MONTHS
                                        JOB REF: 007/01420VF/UKPF/P4-DN
                                        JOB CODE AP/S2653
                                        JOB LOCATION: BERKSHIRE, UNITED KINGDOM

                                        NOTE: You are to report your duty to Human Resource Manager. (DR.RICHARD EASTON)


                                        SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,

                                        This agreement is made today between VODAFONE of the 1st party and you as a 2nd party.
                                        For good consideration, VODAFONE employs the Employee on the following terms and conditions.

                                        ARTICLE 1: CONTRACT PERIOD

                                        The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the Company.

                                        ARTICLE 2: SALARY

                                        VODAFONE shall pay Employee on satisfactory performance of the services the sum of (£8,000) Eight Thousand GBP Basic (Tax inclusive) MONTHLY. i.e. after Tax monthly, equivalent depending on employee's home country.
                                        The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant travelling papers through the assistance of the company's legal adviser on Immigration Matters..
                                        Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)

                                        ARTICLE 3: Duties and Position.

                                        VODAFONE hires the Employee in the capacity of Employee's duties this may be reasonably modified at VODAFONE discretion from time to time.

                                        ARTICLE 4: Employee to Devote Full Time to VODAFONE.

                                        The Employee will devote full time, attention, and energies to the business of the Telecom industry, and, during this employment, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.

                                        ARTICLE 5: Confidentiality of Proprietary Information.

                                        Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the company may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.

                                        ARTICLE 6: Disability.

                                        In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the company may terminate the Employee's employment, and the VODAFONE obligations under this agreement will cease on that date.

                                        ARTICLE 7: Termination of Agreement.

                                        Without cause VODAFONE may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VODAFONE will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Not withstanding anything to the contrary contained in this agreement,


                                        ARTICLE 8: Death Benefit.

                                        Should Employee die during the term of employment, VODAFONE shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.

                                        ARTICLE 9: OTHER BENEFITS

                                        . Free medical care in United Kingdom for you and your family for contract duration.
                                        . Excellent educational assistance benefits with family status contracts.
                                        . Complete meals also for you and your family as deemed
                                        . Appropriate.
                                        . Life insurance Policy.
                                        Maximum and efficient security both in work place and housing.

                                        ARTICLE 10: Effect of Prior Agreements.

                                        This Agreement supersedes any prior agreement between the VODAFONE or any predecessor of the VODAFONE and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.

                                        ARTICLE 11: Settlement by Arbitration.

                                        Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.

                                        ARTICLE 12: Severability.

                                        If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VODAFONE (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.

                                        VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE BRITISH IMMIGRATIONS.

                                        . The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the British Immigration Service for their review and verification.
                                        Kindly note the following Points:

                                        1. PROCESSING O[censored].K WORK PERMIT VISA

                                        Job applicants must contact BARTON CHAMBERS SOLICITORS on Immigration Matters to request the requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VODAFONE will not hesitate to revoke these opportunities as there are lots of Job applicants interested in this opportunity.

                                        BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.

                                        Contact Us

                                        Barton Chambers Solicitors
                                        Barton Chambers
                                        11, Tottington Road
                                        Bolton
                                        United Kingdom
                                        BL2 4BN
                                        TEL: +44 -[protected], +44-[protected].
                                        LANDLINE: +44- [protected]
                                        FAX: +44 -[protected]
                                        Website: http://www.Barton-chambers.com
                                        E-mail:[protected]@live.co.uk
                                        Visit the URL for More Information about Their Law Firm.

                                        2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.

                                        Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any request for re-schedule or extension of joining date can be granted. Applicants must note that we will never grant such requests unless all Visa formalities MUST have been met.



                                        Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British Immigration Service for the booking and purchase of their flight from London city.

                                        Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees VODAFONE of applicant's seriousness and commitment to work for us.

                                        3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE
                                        It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the Company will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.

                                        Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom.

                                        Making an application with the BARTON CHAMBERS guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they have all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.

                                        This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.

                                        4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES


                                        Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that we shoulder such costs as such requests will certainly be turned down.


                                        This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VODAFONE shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court.


                                        For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.


                                        5.REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES
                                        All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.

                                        6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING


                                        All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.


                                        However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.

                                        7. ORIENTATION/ TRAINING PROGRAMME
                                        There will be a mandatory Orientation/ Training Program on 5TH OCTOBER, 2010.

                                        Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.

                                        During the Orientation/ Training Program, newly employed staff of VODAFONE will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.

                                        Additionally, newly employed staff of VODAFONE will be made familiar with the Working environment, Staff and key executives of VODAFONE.

                                        We are glad today because you have taken the very important step in your career;
                                        we congratulate you and look forward to meeting you soon!



                                        Kind Regards,

                                        DR. RICHARD EASTON,

                                        Human Resource Manager,
                                        Vodafone Group Plc
                                        Vodafone House
                                        The Connection
                                        Newbury
                                        Berkshire
                                        RG14 2FN, United Kingdom.
                                        Phone: [protected]
                                        +[protected]
                                        Fax: +[protected]
                                        E-mail: [protected]@vodafone-uk.co.cc
                                        pls chk this link for Fake or True http://scamomatic.com/result.htm
                                        I HAVE RECEIVED A SAME TYPE OF EMAIL LIKE THE BELOW ONE. THERE IS NO SUCH SERVICE LIKE THE BATTOM CHANBERS. PLZ CONFIRM HOW IT IS TRUE TO CONTACT FOR VODOFONE UK


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                                        From: "renganthan"<[protected]@rediffmail.com> | Add to Address book |This is spam
                                        To: <[protected]@yahoo.co.in>, <[protected]@yahoo.co.in>
                                        Subject:
                                        Fw: THIS IS AN AFFIRMATION THAT YOU HAVE EMERGED SUCCESSFUL AND HAVE BEEN APPOINTED
                                        FOR A JOB IN VODAFONE UK.
                                        Date: Sun, 14 Nov 2010 21:59:54 IST
                                        Go to Attachment(s) Download all attachments
                                        Note: To help protect your privacy, images from this message have been blocked.View images | What is this?
                                        received an offer from vodafone UK. pz check their offer details and
                                        suggest me
                                        narasimhan
                                        Note: Forwarded message attached
                                        -- Original Message --
                                        From: VODAFONE UK [protected]@vodafonemobileuk.co.cc
                                        To: [protected]@rediffmail.com
                                        Subject: THIS IS AN AFFIRMATION THAT YOU HAVE EMERGED SUCCESSFUL AND HAVE
                                        BEEN APPOINTED FOR A JOB IN VODAFONE UK.
                                        S.RENGANATHAN
                                        VIKHYAADH ZONE
                                        BUSINESS ASSOCIATE - SIFY TECHNOLOGIES LTD
                                        NO.1/285A, VELACHERY MAIN ROAD
                                        MEDAVAKKAM
                                        CONTACT No: [protected]
                                        ATTENTION: S.RENGANATHAN NARASIMHAN,
                                        Greetings: From VODAFONE UK.
                                        CONGRATULATIONS!!!
                                        This is an affirmation that you have emerged Successful and being appointed for the position stated in your
                                        appointment document.
                                        The mode of selection was based on the following;
                                        1. CV and qualification
                                        2. Mode in which your data is being presented on the employment data sheet.
                                        3. Work experiences.
                                        We employ staff based on four core values namely;
                                        Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core
                                        values.
                                        Also we ensure that all our staff especially our International employees are comfortable.
                                        Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your
                                        perusal and approval. Your Job Offer Summary is as follows;
                                        CONTRACT DURATION: 60 MONTHS CONTRACT TERM.
                                        JOB DESIGNATION: TELECOM ENGINEER
                                        START-UPDATE: 14TH DECEMBER, 2010.
                                        LEAVE PERIOD: TWICE EVERY 12 MONTHS
                                        JOB REF: 007/01420VF/UKPF/P4-DN
                                        JOB CODE AP/S2653
                                        JOB LOCATION: LONDON, UNITED KINGDOM
                                        NOTE: You are to report your duty to Human Resource Manager. (DR.RICHARD EASTON)
                                        SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,
                                        Welcome to Rediffmail: Page 1 of 4
                                        http://f1mail.rediff.com/prism/readmail?file_name=[protected].S.724919.26345.f4m... 11/15/2010
                                        This agreement is made today between VODAFONE of the 1st party and you as a 2nd party.
                                        For good consideration, VODAFONE employs the Employee on the following terms and conditions.
                                        ARTICLE 1: CONTRACT PERIOD
                                        The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive
                                        months; 5 years and could be renewed based on employee's satisfactory services to the Company.
                                        ARTICLE 2: SALARY
                                        VODAFONE shall pay Employee on satisfactory performance of the services the sum of (ı8, 000) Eight
                                        Thousand GBP Basic (Tax inclusive) MONTHLY. i.e. after Tax monthly, equivalent depending on employee's
                                        home country.
                                        The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of
                                        relocation or early termination of leases, storage charges; procurement of travel documents.
                                        Reimbursements shall be made before employees embark on journey not later than Five (5) working days
                                        after submission of employee's expense report and receipts, this after the acquisition of relevant traveling
                                        papers through the assistance of the company's legal adviser on Immigration Matters..
                                        Employer shall also take care of employees' air ticket including that of employees' family only on employees'
                                        early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE
                                        ALLOWED)
                                        ARTICLE 3: Duties and Position.
                                        VODAFONE hires the Employee in the capacity of Employee's duties this may be reasonably modified at
                                        VODAFONE discretion from time to time.
                                        ARTICLE 4: Employee to Devote Full Time to VODAFONE.
                                        The Employee will devote full time, attention, and energies to the business of the Telecom industry, and,
                                        during this employment, will not engage in any other business activity, regardless of whether such activity is
                                        pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal
                                        investments in any other businesses provided those investments do not require active involvement in the
                                        operation of said companies.
                                        ARTICLE 5: Confidentiality of Proprietary Information.
                                        Employee agrees, during or after the term of this employment, not to reveal confidential information from
                                        rendering any services to any entity to whom said information has been or is threatened to be disclosed, the
                                        right to secure an injunction is not exclusive, and the company may pursue any other remedies it has against
                                        the Employee for a breach or threatened breach of this condition, including the recovery of damages from the
                                        Employee.
                                        ARTICLE 6: Disability.
                                        In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more
                                        than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be
                                        reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous
                                        period of over 2 months, the company may terminate the Employee's employment, and the VODAFONE
                                        obligations under this agreement will cease on that date.
                                        ARTICLE 7: Termination of Agreement.
                                        Without cause VODAFONE may terminate this agreement at any time upon 6 days' written notice to the
                                        Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to
                                        the date of termination. In addition, VODAFONE will pay the Employee on the date of the termination a
                                        severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee
                                        may terminate employment upon 6 days' written notice to the Employer. Employee may be required to
                                        perform his or her duties and will be paid the regular salary to date of termination but shall not receive
                                        severance allowance. Not withstanding anything to the contrary contained in this agreement,
                                        ARTICLE 8: Death Benefit.
                                        Should Employee die during the term of employment, VODAFONE shall pay to Employee's Next of
                                        kin/Family any compensation due through the end of the two months in which death occurred.
                                        ARTICLE 9: OTHER BENEFITS
                                        . Free medical care in United Kingdom for you and your family for contract duration.
                                        . Excellent educational assistance benefits with family status contracts.
                                        . Complete meals also for you and your family as deemed
                                        . Appropriate.
                                        . Life insurance Policy.
                                        Maximum and efficient security both in work place and housing.
                                        ARTICLE 10: Effect of Prior Agreements.
                                        This Agreement supersedes any prior agreement between the VODAFONE or any predecessor of the
                                        VODAFONE and the Employee, except that this agreement shall not affect or operate to reduce any benefit
                                        or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this
                                        agreement.
                                        ARTICLE 11: Settlement by Arbitration.
                                        Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by
                                        arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the
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                                        award rendered may be entered in any court with jurisdiction.
                                        ARTICLE 12: Severability.
                                        If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall
                                        remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by
                                        law any prior agreement between the VODAFONE (and any predecessor thereof) and the Employee shall
                                        be deemed reinstated as if this agreement had not been executed.
                                        VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE BRITISH IMMIGRATIONS.
                                        . The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the
                                        British Immigration Service for their review and verification.
                                        Kindly note the following Points:
                                        1. PROCESSING O[censored].K WORK PERMIT VISA
                                        Job applicants must contact BARTON CHAMBERS SOLICITORS on Immigration Matters to request the
                                        requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that
                                        will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be
                                        detrimental and VODAFONE will not hesitate to revoke these opportunities as there are lots of Job applicants
                                        interested in this opportunity.
                                        BELOW ARE THE CONTACT DETAILS OF THE COMPANYıS LEGAL ADVISER.
                                        Contact
                                        Barton Chambers Solicitors
                                        Barton Chambers
                                        11, Tottington Road
                                        Bolton
                                        United Kingdom
                                        BL2 4BN
                                        TEL: +44 -[protected], +44-[protected].
                                        LANDLINE: +44- [protected]
                                        FAX: +44 -[protected]
                                        Website: http://www.Bartonchambers.com
                                        E-mail:[protected]@live.co.uk
                                        Visit the URL for More Information about Their Law Firm.
                                        2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.
                                        Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any
                                        request for re-schedule or extension of joining date can be granted. Applicants must note that we will never
                                        grant such requests unless all Visa formalities MUST have been met.
                                        Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British
                                        Immigration Service for the booking and purchase of their flight from London city.
                                        Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees
                                        VODAFONE of applicant's seriousness and commitment to work for us.
                                        3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE
                                        It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various
                                        locations and when they make applications, their Visas are usually denied especially Job applicants from
                                        Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to
                                        re-apply or make a second application and during this time, the Company will not be patient or wait for such
                                        an applicant, we usually revoke their offers immediately and recruit some other applicants.
                                        Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated
                                        with the Local Immigration & Visa office here in London, the British Immigration Service. They will assist you
                                        with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages
                                        that will be required for your legal entry into the United Kingdom.
                                        Making an application with the BARTON CHAMBERS guarantees your Visa approval and in a lesser time as
                                        compared with applications made directly to the U.K Embassies. Once they have all your necessary papers
                                        processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an
                                        applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.
                                        This is the easiest process for International employees to meet up with Migration Formalities and join us as
                                        soon as possible.
                                        4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES
                                        Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the
                                        purpose of reimbursement. For no reason should Job applicants request that we shoulder such costs as such
                                        requests will certainly be turned down.
                                        This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle
                                        East where VODAFONE shouldered all their Immigration expenses, paid them their Upfront Salaries and till
                                        this time, None of these applicants showed up. The contact numbers and emails they submitted are out of
                                        use at this time, we are currently battling this case with their various embassies in London and the case is on
                                        hearing at the London City Crown Court.
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                                        For this reason, the Management Board revised her International Recruitment Policies which entails that all
                                        Job applicants MUST bear all travel costs and on arrival to London, present receipts of payments made and
                                        will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity
                                        immediately.
                                        5.REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES
                                        All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all
                                        Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to
                                        complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to
                                        transfer funds to any Bank Account designated by such an applicant.
                                        6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING
                                        All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival
                                        to London for the Orientation/ Training Program.
                                        However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.
                                        7. ORIENTATION/ TRAINING PROGRAM
                                        There will be a mandatory Orientation/ Training Program on 17TH DECEMBER, 2010.
                                        Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before
                                        this date to ensure that they meet up with time.
                                        During the Orientation/ Training Program, newly employed staff of VODAFONE will be enlightened on the Work
                                        out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this
                                        period.
                                        Additionally, newly employed staff of VODAFONE will be made familiar with the Working environment, Staff and
                                        key executives of VODAFONE.
                                        We are glad today because you have taken the very important step in your career;
                                        we congratulate you and look forward to meeting you soon!
                                        Kind Regards,
                                        DR. RICHARD EASTON,
                                        Human Resource Manager,
                                        Vodafone Group Plc
                                        Vodafone House
                                        The Connection
                                        Newbury
                                        Berkshire
                                        RG14 2FN, United Kingdom.
                                        Phone: [protected]
                                        +[protected]
                                        Fax: +[protected]
                                        E-mail: [protected]@vodafonemobileuk.co.cc
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                                        Welcome to Rediffmail: Page 4 of 4
                                        http://f1mail.rediff.com/prism/readmail?file_name=[protected].S.724919.26345.f4m... 11/15/2010
                                        my name Is Anil Yadav
                                        Mob no.[protected]
                                        yesterday In My phone has a problem, that no network acces.
                                        so check it and we do all prosses to begain my phone but i am not succesfull so plz check it and write my complaint and urgently
                                        solve my problem.

                                        thanks and rg
                                        anil yadav
                                        Add. Govindpuree(Raneepur more) haridwar (U.K.)
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
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