[Resolved]  Vodafone — Fraud done by vodafone executives

Address:

Mumbai City, Maharashtra

This is really a worst service experience.
I had called up customer 111 from my existing number 96199XXXXX . for a new sim card.

The executive was sent to collect the documents. He also collected a sum of Rs. 300 from me. which i guess normally its not there for an add-on card.
However when i asked for receipt he said that would reflect in bill.

He gave me a sim with number H-5 post[protected] . ..

now as on 3rd april 2012. when i am complaining that my number is not activated.
It comes to my knowledge that the sim given to me is the wrong one
My new number [protected] has been activated on a sim which is not with me.
Even the contact numbers given are not mine.
This is a fraud done by vodafone executive.

Over all its now 6th day and i am still following up vodafone galleries and guys. with no output.. all in vain.
I had repetitively asked vodafone to trace the guy who has filled up the form but they fail to do so...
Even the numbers given on the portal for nodal officers etc arent functional
Its seems vodafone lacks a grievance cell in its departments.
Above that the executive on 111 asks me to visit a gallery instead of co-ordination and searching out where my sim is.