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Vodafone India Complaints & Reviews

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F
freedadsouza
Apr 30, 2012
Resolved
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Address: Thane, Maharashtra

Dear Team,

I had logged in a complain to Vodafone India for my mobile number [protected] for an exorbitant bill which is come to me amounting Rs.10700/- for a period of one month. The internet usage shows 854930kb amounting to Rs. 8549.30/- where as i have an unlimited Internet plan active on my phone. After checking with the vodafone team they mentioned the billed amount is for Mobile Connect (which is again an internet plan on phone) and its different from Vodafone Live (I dont seem to understand what is the difference since in a layman's language i have used internet on my phone).

Earlier i had logged a complaint to Vodafone to discontinue Mobile Connect on my phone since Vodafone live and Mobile Connect as per me is the same and the feature is to provide internet facility on the phone. While i had complaint a year back to discontinue one of the services since i had 2 plans active for a single feature they did not discontinue it and i was charged for a period of One year. When asked for a reversal they said it would not be possible since they did not have a permission from me to discontinue the plan (Also they have no permission from me to activate the plan).
While after a back and forth of complaints i documented that i want Mobile Connect to be discontinued no one informed me that it was different from Vodafone Line. After disconnecting the plan i received a bill for this amount.

I dont seem to understand the difference between both these plans since the primary objective is to provide internet on phone while Mobile connect give internet access on laptop (Which i have never used till date).

Interestingly i own an alternate number of Vodafone where i have the Vodafone Live plan active and i dont get charged for mobile connect so i dont see a reason why an postpaid customer should be charged for this. I am sure the plans are the same for any postpaid or prepaid customer.

I request you kindly take strict action toagainst this mobile service provider (Vodafone) since it is cheating a lay man on pretext of complicated internet plans.

Please feel free to contact
Dec 6, 2016
Complaint marked as Resolved 
Verified Support
May 02, 2012
Vodafone India Customer Care's response
Hello Freeda Dsouza,

We would like to inform you that Vodafone Live and Vodafone Mobile Connect are core services. Please note that most handsets have inbuilt settings for both the services and while surfing and downloading, you will have the option to choose between the services. You will be billed depending on the service selected by you to browse/download.

We wish to inform you that the VF Live Unlimited @ Rs.99 service is active on the mentioned Vodafone mobile number, effective 21/04/11. However, while accessing internet on your mobile phone, the access point used by you was www. Hence, you were charged for Vodafone Mobile Connect. Therefore, we are unable to reverse any Vodafone Mobile Connect Usage charges towards your bill dated 25/07/11.

Please select the access point for GPRS as “Hutch_GPRS/ Vodafone_GPRS” on your handset to avoid any further charges.

Regards,
Vodafone Customer Care
Verified Support
May 29, 2012
Vodafone India Customer Care's response
Hello NJVakharia,

Please share your number with us here http://bit.ly/KpmWBL We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care

Vodafone — Exorbitant billing for Internet usage

On 14.03.12, I was surprised to see mobile bill of Rs.10000/-. Time and again i wrote to vodafone that i have not used any internet and still this huge amount is reflected in my bill. Whole day i am in office where there is wifi connection. Morever i had blacberry handset in which i had opted for unlimited internet still vodafone has wrongly charged me such huge amount.

I was a blackberry user since more than 1.5 year and my bill range was between 1000 to 2000. And suddenyl i got a bill of Rs10000/-, which was a shock to me.

I mailed them seeking their help as i didnot want to lose my number. But they have not taken any heed of my genuine request and have already disconnected my number.

I was harassed for more than a month with their constant followup calls. I visited their store but nobody was ready to hear my grievance.

I am submitting this complaint here so that everbody should be aware that such cheating also takes place.
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    dev0867
    from Delhi, Delhi
    Apr 30, 2012
    Resolved
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    Resolved

    Address: Mathura, Uttar Pradesh

    NAME : DEV PRAKASH

    ALTERNET NO. [protected]

    E-MAIL ID:- [protected]@GMAIL.COM

    My vodafone number [protected]

    vodafone company ne mujhe bina bataye mera vodafone number 28/04/2012 ko night mai band kar diya.

    Aur 29/04/2012 kisi or ke naam par issue kar diya.

    But 26/04/2012 ko maine apne vodafone mobile number [protected] ko rechar karvaya tha by flexy..ye recharge maine apne village mai ek dukan wale se kar vaya tha..is maheene maine 1 april se leke 28 april ko har din call ki hai..

    jab mai dist-mathura vodafone compay gya to care walon ne bola ye number 1 saal se band hai..
    mai is number se daily apne bhai or papa or relative ke pas daily fone karta hu or daily 10-15 call aati hai. Ye vodafone store wale jhhot bol rhe hai..

    please help me ....

    [protected] this my business number.

    Vodafone is biggest cheater
    Dec 15, 2016
    Complaint marked as Resolved 
    Verified Support
    Apr 30, 2012
    Vodafone India Customer Care's response
    Hello Dev Prakash,

    Thanks for speaking with our executive. We're looking into the matter and will get back to you within 48 hours.

    Regards,
    Vodafone Customer Care
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      arvindkoomar
      from Mumbai, Maharashtra
      Apr 29, 2012
      Resolved
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      Resolved

      Address: Punjab

      Dear Sir/Madam

      I stay at

      Punchkula Heights
      near Sector 20 Punchkula
      Peer Muchalla
      140603
      Punjab

      Vodafone mobile phone do not function here properly as the signal is very weak
      This results in poor connectivity
      One is not able to hear
      The calls gets disconnected midway while talking

      BUT THE CHARGES ARE DEDUCTED EVEN FOR IN COMING CALLS AT TIMES FROM THE PREPAID AMOUNT

      VODAFONE SHOULD PROVIDE proper signal strength in the area

      MY MOBILE NUMBER IS [protected]

      Please take urgent action
      Best Regards
      Arvind Kumar
      Captain
      Dec 3, 2016
      Complaint marked as Resolved 
      Verified Support
      Apr 30, 2012
      Vodafone India Customer Care's response
      Hello Arvind,

      Please be assured that we're looking into the matter and will get back to you by 11 May with an update.

      Regards,
      Vodafone Customer Care

      Vodafone — very poor signal

      Dear sir,
      for the past three months we are facing a very bad signal, due to this i am suffering many losses, not only me many vodafone customers are facing this problem, due to this bad signal am not able to make any calls or receive calls, really i dont know what this vodafone people are doing there.

      Vodafone — very bad signal

      Their is very bad signal in my area.
      so kindly increase the signal strength
      area: behind madhapur police station guttala begumpet madhapur hitech city 500081
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        G
        Gowtham56
        from Mumbai, Maharashtra
        Apr 29, 2012
        Resolved
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        Resolved

        Address: The Nilgiris, Tamil Nadu

        Vodafone 2g Gprs is too slow often get disconnect. speed drop to 00 Kb/s and its inactive i contacted customer care service they told me the will send settings and to save the setting. i did it for many time but still it is too slow used 98 rs booster 1 Gb free data for 30 days because of slow network i use only 300 Mb to 450 Mb only remaining are wasted for the reason of slow network.
        Dec 3, 2016
        Complaint marked as Resolved 
        Verified Support
        Apr 30, 2012
        Vodafone India Customer Care's response
        Hello Gowtham,

        Please share your number with us here http://bit.ly/IDgTov so that we may be able to address your concern better.

        Regards,
        Vodafone Customer Care
        Vodafone me very slow internet speeed aa rahi hai 10 augest se 2g and 3gp me 1kb/s ki gprs speed aarahi hai in muzaffarnagar khalapar
        my name is shar__? Rko
        my mobile number is [protected]
        Slow gprs of vodafone
        Slow gprs
        Very slow gprs speed problem in vodafone 2g and 3g in muzaffarnagar
        please help
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          A
          Anirudh Damani
          from Mumbai, Maharashtra
          Apr 29, 2012
          Resolved
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          Address: Mumbai City, Maharashtra

          I am trying to port my number for over 30 days and Vodafone keeps making new reasons for not allowing me to port. They wont even give me a UPC code!!!

          They are cheating me every month and this customer service is being given to a corporate customer that has over 20 lines with Vodafone.. I am switcing to Airtel and I would STRONGLY recommend anyone email to do the same...

          Vodafone has only lied and now even though they cannot provide us the services they promised they wont allow us to go anywhere else either...

          Email me at [protected]@gmail.com for more details.
          Dec 2, 2016
          Complaint marked as Resolved 
          Verified Support
          Apr 30, 2012
          Vodafone India Customer Care's response
          Hello Anirudh,

          Please share your number with us here http://bit.ly/Kqm0hk We'll get back to you with assistance at the earliest.

          Regards,
          Vodafone Customer Care
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            S
            sam_cool
            from Delhi, Delhi
            Apr 29, 2012
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            Address: West Delhi, Delhi

            Hello,

            I have a Vodafone prepaid connection and since I have ported my number from Idea to Vodafone I am paying for nothing.I have raised this concern many times but got no resolution.Everytime when they respond to the complaint, they are unable to resolve it and say that they will call me back after finding the problem but no one calls me back.The problem is that they keep deducting Rs3 for nothing after every few minutes, My phone is a simple phone with no internet connection and when its in Idle status, suddenly I will get a message that Last call or message charge Rs3 whereas no call or message is sent and like this they have deducted so much of money and they keep doing it until my balance becomes nil.I have been in situation when I needed my phone in emergency and I am left with no balance because of this problem, Also Since the number has been ported I am unable to recharge it online either from vodafone website or any third pasty website as well.It will say recharge failed.

            Please help me on this.

            Thanks
            Nitin Saluja
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            no reply and resolution so far
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              D
              Divit Mehta
              from Mumbai, Maharashtra
              Apr 29, 2012
              Resolved
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              Resolved

              Address: Thane, Maharashtra

              sir,
              ma no. is [protected],from last 2-3 months im been charged respective bal 4 using internet download....i havent done n e download n em been charged 4 no reason...plzzzz gve me ma refund of RS.600......n deactivate ol d extra services except calls n msgs...
              plzzz revert soon......thank u
              Dec 16, 2016
              Complaint marked as Resolved 
              Verified Support
              Feb 20, 2012
              Vodafone India Customer Care's response
              Hello Ravi,

              Thanks for writing to us. Kindly share your number with us at http://bit.ly/zNQJP3 so that we may assist you better. For any other assistance you can call us on 198.

              Regards,
              Vodafone Customer Care
              Verified Support
              May 01, 2012
              Vodafone India Customer Care's response
              Hello Divit,

              Thanks for writing to us. Please note that the charges are correct and we would be unable to reverse the same. The VUCLIP_ALERT services have been deactivated effective 10/04/12. Please send CAN ONE to 111 to deactivate the Re.1/- store service.

              Kind Regards,
              Vodafone Customer Care, Mumbai

              Vodafone — balance cutting without using

              dear sir,
              MAI NE PAHALE BHI COMPLAIN KI THI COSTOMERCARE PE MAGAR MERE BAAT KO NAHI SUNA GAYA HAI . MERA BALANCE BEECH BEECH ME APANE AAP CUT JATA HAI .AUR YE PARESANI MERI HI NAHI ME FRIENDS KI BHI HAI.
              KRAPYA IS COMPLAIN PAR DYAAN DE.

              [protected]
              PANKAJ

              Vodafone — cutting the balance

              I am kiran. My mobile no. is[protected].I took SIM in July2008.Vodafone people disconnect me on 2nd Jan2009 and I gave complaint, so they activate my Sim on 8th Jan2009. I have Rs.43 normal balance and 55 V-V mins, But they not recharge my account.


              Please accept my request and do the needful
              I WANT TO LOCK THE SIM MY NAME IS DEBASIS BANERJEE
              they are cutting balance Illegly in my mobile. Without use sceme.
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                venkat979
                from Nellore, Andhra Pradesh
                Apr 28, 2012
                Resolved
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                Resolved

                Address: Andhra Pradesh

                Hi, this is venkat from i had a recharge of 135 for vodafone to vodafone calling for 6 months but after 3 months they had disconnected my voda to voda service. i had made many calls to customer care and made complaint against for 4 to 5 times but they didn't respond and they didn't solve my problem. and now when i am trying to complaint against 198 they are connecting to ivr but they are not lifting the call. what a unresponsable care from them. my number is [protected]
                Dec 28, 2016
                Complaint marked as Resolved 
                Verified Support
                Apr 30, 2012
                Vodafone India Customer Care's response
                Hello Venkat,

                We would like to inform you that we're working on addressing your concerns at the earliest.

                Regards,
                Vodafone Customer Care
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                  jimx22
                  from Mumbai, Maharashtra
                  Apr 28, 2012
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  My Vodafone Prepaid # [protected]

                  Since 7days from activation of Blackberry Internet Service I have still not received the said facility on my Blackberry mobile. I have made several complaints at Vodafone over phone & even a Vodafone Stores but there is no solution to my problem and the only answer i receive from them is that wait for next 24hrs. your Blackberry Internet Service should be activated.

                  Contact : Mr.Jimmy Shah - [protected]
                  Dec 3, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 28, 2012
                  Vodafone India Customer Care's response
                  Hello Jimmy,

                  Thanks for your time on our call, trust we were able to assist you with your concern.

                  Regards,
                  Vodafone Customer Care
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                    surinder29/6
                    from Jammu, Jammu and Kashmir
                    Apr 27, 2012
                    Resolved
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                    Address: Jammu, Jammu and Kashmir

                    It is to bring to your notice that i have not received back the security deposit that i had paid at the time of getting the connection of vodafone postpaid sim vide no [protected].I had surrendered the sim in the month of november 2011.But till date i have not recieved the said amount.
                    Dec 25, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 28, 2012
                    Vodafone India Customer Care's response
                    Hi Surinder,

                    Please share your current contact details and an alternate number here http://bit.ly/KhQBIG We'll get back to you at the earliest.

                    Regards,
                    Vodafone Customer Care
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                      sudhakar h pachpute
                      from Mumbai, Maharashtra
                      Apr 27, 2012
                      Resolved
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                      Resolved

                      Address: Ahmednagar, Maharashtra

                      please send me outgoing and incoming and message call list of [protected]
                      Dec 10, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 28, 2012
                      Vodafone India Customer Care's response
                      Hello Sudhakar,

                      To obtain the call details, send ACT(space)BILL Name of the Month bill is required to 144 ie. ACT BILL APR to 144. Kindly note that you will be charged Rs. 49/- for the details (outgoing calls and SMS only), and the same will be deducted from your account. The copy of the details will be delivered to your address by the 7th of the next month.

                      Regards,
                      Vodafone Customer Care
                      please send me outgoing and incoming and message call list of [protected]
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                        mahendrarawat
                        from Mumbai, Maharashtra
                        Apr 27, 2012
                        Resolved
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                        Address: Thane, Maharashtra

                        Dear Sir,

                        I'm customer of Vodafone. I have activated the Blackberry service on my Blackberry 8520. Vodafone has deducted Rs. 399 for BBM services on 22 Apr 2012 whereas the BBM services were inactive since 20 Apr 2012. After complaining Vodafone service centre on several occasions, they are still unable to solve the problem.
                        Dec 22, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 28, 2012
                        Vodafone India Customer Care's response
                        Hi Mahendra,

                        Please share your number with us here http://bit.ly/IxzNQO We'll get back to you with assistance at the earliest.

                        Regards,
                        Vodafone Customer Care
                        my mobile no is [protected], i am using bbm service(prepaid) through vodafone ,on 24/april i received a message for recharge as my recharge was supposed to last till 25th/april . my service got deactivated on 25th/april morning . i paid the recharge amount ,but now i am not sure when they will start my service , they have also deactivated my help service option (when i dial 9 for oprators assitance it goes back to start menu and you have to hear all the nonsense again , so it is like a loop with no end ). i think they should call it helpless service instead of help.i don't understand what they are planning to do with me so help.
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                          D
                          designpm
                          Apr 26, 2012
                          Resolved
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                          Resolved

                          Address: Valsad, Gujarat

                          I am complaining Vodafone No network in my office area but NO response from Vodafone
                          Dec 12, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 27, 2012
                          Vodafone India Customer Care's response
                          Hello Sir/Madam,

                          Thanks for writing to us. Kindly share your current and an alternate contact number with us at http://bit.ly/IJ81jw so that we may assist you better.

                          Regards,
                          Vodafone Customer Care
                          Hi,

                          I am located in Chennai, Shollinganallur, Wipro campus..
                          Here we had such a bad Vodafone network that its very tough to recieve or make any calls.
                          I called the helpdesk but they are not helping.
                          Their are many many employees who is having this problem in WIPRO Campus with Vodafone.
                          Please help us..
                          Hi Aditya,

                          We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/efO2d and we’d be happy to help.

                          Regards,
                          Vodafone Customer Care.
                          my name is puneet sudan or my mobile no is [protected] please not fit my network please action it kindly request you
                          Hiya i am deepu kumar my Vodafone no is [protected], i am using this no
                          from past 5 years, but frm past 10 months i am having a network
                          problem, i gave the 1st complaint in the month of may 2012 and sr # is
                          [protected], , then i got call frm Vodafone regrading my complaint and
                          the executive told he will chk and get back to me but no call after
                          that, , after 1 month i go to the Vodafone store again to check the
                          status of my complaint, the executive told me tat this is been
                          resolved and i told i am still facing the problem, then he took a new
                          complaint in the month of june and the sr # [protected], he said it
                          will take 4 month to resolve by November 5 it will be resolved, i said
                          k, then i got some call from Vodafone for my network, and also the
                          told we will resolve, then in the month of October i face a new
                          problem when some tried to call me the call dose not get connected to
                          me it gets connected to some else and sometimes it says for this no
                          incoming calls are barred, i got to the Vodafone store to register a
                          complaint, they refuse to register saying tat this is not possible,
                          then i asked thm to check my network complaint he said its resolved
                          but i told him i still face the problem, he took a new complaint on
                          [protected] sr #[protected], i told him i want this complaint to be
                          resolved with in Nov 4th 2012, he said it will be done, after November
                          4th the complaint was not resolved then i told them i am not making
                          any payment to wards my bill till you ppl resolve my complaint, i was
                          making only 50% of the bill till they resolve my complaint on and the
                          had bared my outgoing calls more than 5 times, i visited the store
                          each and every time told them activate because u haven't resolved
                          my complaint, they use to activate, but on January 21st 2013 they
                          completely disconnected my connection, when i went to the store they
                          said we will resolve once u make th payment o[censored]r previous month, it
                          will be done in 5 days of time if not we will waive o[censored]r 1 month
                          bill, now till today they haven't resolved my complaint and i
                          still face network problem and on 31st jan 2013 i was not able to make
                          calls from 9 pm till 2:00 am i was getting an error this call cannot
                          be completed now, because of Vodafone i have lost all my business, i
                          am computer service provider when my costumer try to reach me they are
                          not able to reach me and i loose them, and today i don't have any
                          business i am just siting at home as jobless, i need compensation of
                          50 laks from Vodafone because of the mental harassment and the trouble
                          wat i have faced from Vodafone, if they are not doing so i will drag
                          them to the court, i have been visiting the store for my complaints,
                          but thy hav neglected me and my bill every month i pay nearly 2000 rs
                          because of them
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                            A
                            amri
                            from New Delhi, Delhi
                            Apr 26, 2012
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                            Address: New Delhi, Delhi

                            I Amrita mahajan my no is [protected]
                            I have been using tata connection from last 4yrs nd i hvnt faced any kind of problem,but now due to some issue i wanted to port my number from tata to vodafone. I submitted my all documents my id proofs and address proof on 16thapril, monday to the near vodafone store as they told me to do. And today is 26th april ,thursday..its been 9days now my number is not port to vodafone connection. I am very much disappointed to your technical back end...am too much frustrated now..i used to go there vodafone store daily to put up my complaint..they are just saying that even we dont know why is this happen mam..you dont even know how much frustrated i am now..i used to call to ur customer care also daily tht wen my no wil activate...but unfrtunately same reply mam dont worry bla...bla...now you please simlply reply me on this that when my number wil be activated.??.how long it wil take now..??? And the worst thing is that my number is now terminate from tata connection also because of this portability..and no results from VODAFONE also...see how bad services u provided...i am very disappoined..!!
                            Please look after to my complaint as soon as possible...my number is not workin from last 5days and itz a professional number..do check on this.

                            Amrita mahajan
                            [protected]

                            Vodafone — regarding portability

                            dear sir/ mam ,,,, i have a airtel no . but i want to shift in vodafone ,, i am already submitted the form on 6 april and id proof but till now it's not shifted...no is [protected]
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                              K
                              kiranppatil
                              from Pune, Maharashtra
                              Apr 26, 2012
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Hi,

                              My vodafone number has been charged for data usage of 1.1 GB this month . I am using vodafone GPRS since a year and so and never been downloaded this much data in a month. I can bet even if one decide he cannot download 1.1GB of data on Vodafone GPRS.

                              My regular bill for vodafone have never crossed 600 Rs-700Rs. and in Suddenly Apr-2012 bill which got generated yesterday says that my bill amount is 6205.75. Rs. Below are details.

                              A) One time charges. 0.00.
                              B) Monthly charges. 247.00.
                              C) Usage charges. 5288.80.
                              D) Messaging charges. 0.00.
                              E) Conference call charges. 0.00.
                              F) Roaming charges. 0.00.
                              G) Discounts / other charges.-13.00.
                              H) Misc credit / charges. 0.00.

                              Sub Total... 5522.8.

                              I) Tax. 682.61.

                              Total... 6205.41.
                              .

                              I just wonder how can be this happen with vodafone.?

                              My number details are as below.
                              Account no. 1.31282557
                              Current talkplan BUSINESS 149 PLAN
                              Mobile - nine eight two three double seven four eight zero eight.


                              Help appriciated.

                              Thanks,

                              Kiran
                              Dec 5, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 26, 2012
                              Vodafone India Customer Care's response
                              Hello Kiran,

                              Thanks for speaking with our executive. Please note that the charges towards GPRS usage are valid, as you used the service after completion of the free data.

                              Regards,
                              Vodafone Customer Care

                              Vodafone — Reg - GPRS & Downloading Charges

                              Dear Sir

                              This Is M.B. MUTHU KANNA MY MOBILE NUMBER - [protected]. I am Useing VODAFONE Mobile Number Pass 3 Years ( 5 moths before i am useing Vodafone Number [protected] i got GPRS Connection From Vodafone .5 month sback i am Useing Vodafone GPRS i am Downloading Games, That Time My Self Having Rs.50 Balance In my Mobile. When i am Downloading 4 Games after that i cheak it my Mobile Balance is -300...
                              But Airtel Service Good Why? In Airtel You Having Balance then only You Useaing GPRS ang Downloading and Every Thing There is No Balance Means Is Automaticaly GPRS Connection Not Connected. and there is No -BALANCE. YOU HAVEING BALANCE YOU USEING GPRS CONNECTION AUTHORVICE NOT - CONNECTED. BUT Vodafone Not Like That if you having Rs.20 Balance in you mobile Phone you Access GPRS but there is no LIMETTED ACCESS IF YOU WHANT YOU ACCESS BUT AFTER FINESING YOUR ACCESS . YOU JUST CHEAK YOUR BALANCE THERE IS RS. - BALANCE 300 OR 500 SOMETHING . WHY THEY NOT STOP ??? BUT AIRTEL NOT LIKE THAT IF YOU HAVEING BALANCE YOU ACCESS GPRS AUTHORVISE IS NOT CONNECTEDTHAT IS GOOD SERVICE. IF YOU SEE SIR PER DAY MANY POPEL ARE USING SMART WAY OF ACCESS TRUE MOBILE PHONE VIA - GPRS BUT SEE LIKE VODAFONE HOW CHEET THE CUSTOMER.
                              SIR IN MY EXPRIANCE 05.03.2009 pass one month i am Accessing Vodafone GPRS Like Gmail & Yahoo messenger Vodafone they Chargeing per 10KB 10Paise. But in a month Theree times my Balance is -Balance like RS.200 to 500 i just call Custamer Care i just Explain about Problem my self regard that Voice allso . they give 48 hours. but there is no Response till date. and again that same Problem Rs - Balance. again i call Customer Care No Responce They Said You Download Game so that is why - Balance in your mobile phone. i am Ask i am not Access any Download But ther said in our system showing like that only when i said why your doing like that in AIRTEL SERVICE They Not Give any - Balance to our AIRTEL CUSTOMERS But there is No Responce Sir . If like That in India How many People are useing GPRS But Vodafone Cheet The Customers. They Not Follow Like AIRTEL SERVICE SIR, Per Day just Rs 50 - Balance is Not Big Amount But At the SAME Time How Many Peopel are Useing Vodafone GPRS for one person Rs.50 mence 50 * 100 =5000 for per day Rs.5000 * one moth * one Year Is Realy Big Amount Sir Please Kindly Take My Complien and do my Needful Sir

                              REG
                              MUTHU KANNA
                              [protected]

                              Vodafone — GPRS downloading charges

                              Dear Sir,

                              I m Neeraj Gupta, on of the vodafone customer having Mobile No. [protected] (prepaid), There was a deduction for Rs. 99.00 ( Rs. ninety nine only.) for that i did not avail any services. Apart from this GPRS sevices for browsing rates is also seems differ to me. Kindly look into the matter.
                              Thanks for reply .

                              Just had discussion with customer care once again for some more details. It shows that I have downloaded 1.1 GB of data in appx. 13 days. I wonder if Vodafone GPRS (not 3G) is that much faster. what surprised me is there are two entries of downloding data of 350 MB each on a 6-9 APR 2012. IF you can check my previous bills you can found that my regular usage is not more than 300MB.

                              Anyway not expectating anything from Vodafone now. I am already pissed of too much. not left with much energy now. Better to throw away this sim (offcourse without paying bill) and get iDEA onboard . :)


                              Kiran
                              Vodafone is generating fake internet data usage to Vodafone Postpaid users. It time to unite us and lodge a combine complain against Vodafone India Ltd. I am also suffering this huge bill problem by fake data usage shown in my account. If you take my advice loge a complain in consumer court and also register a complain online.

                              For online complain search "portal for public grievances" in Google and register a complain on the first website ( pgportal ) you see.
                              What is G) Discounts / other charges.-13.00.???
                              On what basic this discount is offered.?
                              I too have similar amount under this but not sure how dod vodafone arrive at it.
                              Any help, much appreciated.
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                                H
                                hanuunnam
                                from Delhi, Delhi
                                Apr 26, 2012
                                Resolved
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                                Resolved

                                Address: Kurnool, Andhra Pradesh

                                Dear Sir,

                                I talked with customer care on 23.04.2012 and he said to me an offer (2s/1p) and your mobile will activate on 25.04.2012. But not activated until today as per their instructions.Please activate as early as possible.

                                pls do the needful

                                Regards,
                                Hanumanthu'
                                [protected]
                                Dec 6, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 27, 2012
                                Vodafone India Customer Care's response
                                Hello Hanumanthu,

                                Thanks for writing to us. Please be informed that 1p/2sec offer has been activated on your number.

                                Kind Regards,
                                Vodafone Customer Care, Andhra Pradesh
                                Verified Support
                                Sep 14, 2012
                                Vodafone India Customer Care's response
                                Hello Jagadeep Deepu,

                                Please help us with your current and alternate contact numbers at http://bit.ly/Onowme and we will get back to you with assistance.

                                Regards,
                                Vodafone Customer Care.
                                cell no[protected] IS NOT YET ACTIVATED AFTER60 HOURS OF PURCHASE. 4-5 TIMES INFORMED THRO SOCALLED CUSTOMER SERVICE NO [protected]. SHOULD WE GO FOR SOMEOTHER SERVICE PROVIDER. EVEN A COMPLIET SENT BY A DIFFERENT MAIL ID FOR THE SAME NO REMAINS UNANSWERED.ATLEAST A WORD IN REPLY NOW?
                                I have migrated my prepaid connection into post paid on 25th of july and received the sim on the same day but yet it is not activeted I have visited vodafone store at Sec-18 many times they said that your address verification comes negative but i want to know that how could it possible as i have submitted my office address and bank statement which is on my office address and also copy of pan card.It is too urgent that i took the same number and they simply can not understand my problem.

                                vodafone activation — duplicate vodofone sim card

                                Dear sir,

                                My mobile number [protected]


                                i lost moble thursday morning while in transit. i informed through my cousin's mobile (post paid) they asked us call through prepaid card this is first point why we sould call only through prepaid card while lost card is pre paid card. ok at least after 4 hours my sim is deactivated. yesterday i went to nanganallur vodofone centre and asked them to give duplicate card and paid rs.150/- for that. since last (saturday night) . vodofone centre people said it will be activated within half an hour. but after 2 hours also it was not activated. when we contacted them it will minimum 4 hours . Today i went to vellore thinking that it will be activated .but to my surprise when ever call my home it says call is barred. i cantacted your customer care perople, that time they told me that it will take 4 hours to 24 hours. then last night the person who had given information must be wrong . after that i called your customer care around evening 7.45 pm since 24 hours is over. but to my surprise my monbile is not activated . again i contacted your customer care people they said it is already in active status and u switch of[censored]r mobile and again switch on it will work . i did the same thing and then also my mobile is not activated. then i called your people, they said that ur mobile number not activated and it will be activated with in 4 hours.
                                why people are giving wrong information every time . when i shouted at them they said it will activated with in 20 minutes but nothing has happened .
                                i am literally harrassed by your customer care people. for getting sim activation i have to call minimum 10 times then what service i can expect from you people.
                                because of this i suffered mental agony and so much physical strain . why i can not go for customer redressal cell for compensation.
                                i my mobile sim is not activated with in one hour i am going to give big compaint in paper so that atleast other people u r using ur mobile will come know how much care ur giving for ur customers.

                                i am also working in a big organisation in respectable post. if my complaint is not treated properly i will be forced to go media.

                                hope my prblem will be solved soon
                                Hello Sir/Maam,

                                I have applied for 3 postpaid connection from Vodafone. The executives came to our office to collect the papers and they assured that the connection will be activated by end of business hours next day.Unfortunatly they didnt let me know that i can only apply for 2 connections @ a time.

                                Also they collected 500 Rs for the SIM's. when the verification guy came to our house, he could not speak english nor hindi, i had explain him in the best sing language. Finally i decieded to pay a visit to the near by Vodofone office, There i came to know that the Verification guy has not updated as told by me, i was told that Since i am a Bachelar i cannot take Vodafone connections.

                                I have no complaints about the Proceedures that Vodofone has, my Question is why was i not informed at the begning itself.

                                Now i have informed my Admin and would like to give a stall to Airtel in my Office.

                                Regards,
                                Devraj RG
                                Sir/Madam
                                I would like to register a complaint against activation of my mobile no.[protected]. I had lost my original sim card on 14/07/09 and I had applied for a duplicate sim on 31/07/09(sim no.HLR[protected]) and has not been activated yet. I asked the salesman about this at the Vodafone ministore, adoor and he misbehaved. So please take necessary action on this situation and I need it immediately

                                I hope you would take necessary action

                                Yours sincerely
                                Pradesh
                                i really need to activate internet on my phone
                                nokia..pleae can somethin be done
                                after 03 days of my post paid connection [protected] till now it not been activated. tried to contact customer care no [protected] message coming no doesnot exist
                                I M very upset!!!

                                Hope for a positive response

                                siddhesh
                                Dear sir,
                                I have purchase a vodafone prepaid sim card on 7/09/2010 but this is not activated in 12 hours.I'm so sad. Please do the needful.

                                Sim No.[protected]
                                Vodafone No. [protected]

                                Thanks,
                                Kapil
                                my mobile no [protected]
                                Bill amount paid Rs. 650/- but not yet activate and registering sim failed is displaying kindly release and activate
                                Receipt No. 1148510
                                my mob no [protected] idea user but mnp service transfer to vodafone operator then i'll give my id 3 times but they not be activate my mob. no. so plz help me .

                                with regards
                                sudhir rose
                                [protected]
                                I have a purchased a vodafone card,cell no.[protected] for internet use purpose through Vodafone USB. After a month it got deactivated as Document not submitted then i visited vodafone customer Care centre - Shankarseth road and submitted a new document on 21/03/11 at 2.00 PM and requested for the same. still service not activated. Called many times on Customer Care Executive -whose name is Anup and Cell No.[protected] -Only promising it will get activated soon. please do the needful


                                Thanks and regards
                                Kapil Nadgeri
                                [protected]
                                I have purchase an postpaid connection on 12th, April, 2010 till it is not activated; i have purchase it from shankarshet road Vodafone store in pornima house coordinating with Mr.Amol No.[protected].
                                Please activate my sim card ([protected]) as soon as possible. I have given my all alternet addres of pune itself.
                                i have purchased vodafone sim no. [protected] from mohan teecom station road kota jn on[protected] with Rs 174 recharge talk time and deposited application form along with photo,pan card copy, telephone bill copy,on same date company activated the sim on same day,but unfortunately on[protected],company stopped outgoing call facility on behalf that application and documents were not submitted by mohan telecom to vodafone subsequently i visited vodafone store at ghorewala chouraha shopping centre kota, they gave me another application form and said kindly again refill it and submit at vodafone store,i submitted alongwith documents at vodafone store at ghorewala chauraha to a girl sitting in store at shopping centre kota on[protected],she assured me that activation of sim start very soon but unfortunately all invain,sim is not activated yet ,when i contacted to customer care, the call was recorded but he was helpless to help, mow i am fed up of this vodafone,my only request is kindly reimburse my balance unused recharge amount soon.

                                jitender singh, [protected]
                                New Postpaid connection is not activated after 3 days([protected] Sim:[protected], When i called to the Ms. Kushi Sales Executive Agent are not responding, but when i visit vodafone care at Gandi Bazar, DVG Road, Bangalore, Mr. Akram Front End Executive is not eligible to work there because he is not aware of his job profile, he said he is not representing the company & don't know how to talk to customer's, he said am not working am just playing with customer, he know only to use slang with customer's. It was my bad day with Vodafone. I suggest all my friends, colleges & family to choose other operators but not to use vodafone because of only 2 Executives 1. Ms. Kushi & 2. Mr. Akram. **** YOU VODAFONE.
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                                  A
                                  aashok.kr
                                  from Agra, Uttar Pradesh
                                  Apr 26, 2012
                                  Resolved
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                                  Resolved

                                  Address: South Delhi, Delhi

                                  Hello sir,

                                  I am Ashok Kumar. I am using Vodafone connection (#[protected]). On 25/03/2012, I received Massage for there activation of Vodafone app “My News Alert” and charged Rs. 5 on spot.

                                  When I call to customer support, Representative told it is activated from my side via “WAP”, I asked for time so said before 10 Minute (time 18:55 IST). I informed him I was traveling for past 1 hour to reach home it was not possible to do such activity. He became ruid to me and said it is activated now if want to deactivate them Message CAN MYNEWS on 111.
                                  I asked him to resister complain for this he refuse to do that and said Thank you. I massage the same to 111, I was receiving Message Please Resend your Request. I did it 3 times.

                                  On, 26/03/2012, again I tried to send the message to 111. I was receiving the same Message.

                                  Again I called up Customer support to resolve the problem but he just told he is removing service but he will not file any complain. For other support, He asked to call on #198.

                                  I called on the no. #198 and Representative Name was “VIJAY” to file complain so that I will have some compensation he not only refuse but also not listening to me and no complain will be file. Asked to do whatever wants to do.

                                  I want to have that call I made in morning time at 08:45AM IST. I am looking for Compensation for my refusal as well interruption by other service that I was looking for. As well I Filed for DND service with Vodafone before 15 days but nothing is happening.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    sanvi
                                    from Mumbai, Maharashtra
                                    Apr 26, 2012
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    To,
                                    Customer care
                                    Vodafone


                                    Hello sir, My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile just befor 2 days by Rs. 300/- . But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
                                    Hope for your co-operation.
                                    Thanks

                                    Rajendra Sawane
                                    [protected]
                                    Dec 2, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 29, 2011
                                    Vodafone India Customer Care's response
                                    Hi Kavish,

                                    Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

                                    Regards,
                                    Vodafone Customer Care, Mumbai
                                    Verified Support
                                    Mar 02, 2012
                                    Vodafone India Customer Care's response
                                    Hi Kanika,

                                    Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you at the earliest to address the matter.

                                    Regards,
                                    Vodafone Customer Care
                                    Verified Support
                                    Apr 27, 2012
                                    Vodafone India Customer Care's response
                                    Hello Rajendra,

                                    Thanks for writing to us. Please note that an incorrect recharge was done by your retailer and the amount for the same has been reversed to his account. Kindly get in touch with the retailer for the info.

                                    Kind Regards,
                                    Vodafone Customer Care, Maharashtra & Goa
                                    Verified Support
                                    May 02, 2012
                                    Vodafone India Customer Care's response
                                    Hello Rajendra,

                                    Thanks for writing to us and for your time on the call. Trust we were able to help you with the required info.

                                    Kind Regards,
                                    Vodafone Customer Care, Maharashtra & Goa
                                    i got a message from company regarding deactivation of smspack around 10:40 pm on 8th jan 2008,and i was charged money for my messages before that time around rs 50.
                                    its a sure fault of company which didnt notify its customer regarding deactivation at proper time.
                                    i contacted customercare,even they agreed that it is a company's fault but they refused to lodge any complaint.
                                    though if my messages were over,vodafone should send deactivation message immediately or even send that sms within 15-20 mins of deactivation but sending that message so late may cause vast decrease in customers balance.

                                    vodafone is a renowned company but its a shame to be a part of it for me.
                                    I wont suggest vodafone to anyone because:

                                    Sub: Vodafone cheats customers:
                                    [protected]
                                    Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

                                    We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

                                    Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

                                    Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

                                    An unfortunate customer,
                                    P.Karthigayan
                                    Dear sir,
                                    you services are very poor
                                    to vodafone of india. why does your service have the problem?

                                    i got junk sms to activate vodafone alert, and i was deducted 50 Rs, what the hell of this

                                    i dont wanna spend my money for an unwanted service,
                                    please, considering this complaint
                                    i Mr. Vasant V Mhaismale had filled up a form at the sion vodafone centre for deactivation of our numbers [protected] and [protected], due to personal reasons. even after that they haven't deactivated.

                                    we request u to kindly look into the matter and discontinue this service.

                                    vasant. v mhaismale.
                                    Recently I am having troubles calling the customer care service wherein i can talk bo a vodafone employee for looking into the matter of my FREE SMS scheme. Totally dissappointed ever since the IVR numbers on the toll free number 111 has changed. Why do that? Was happy with the previous one. I[censored] have to do it then u must send an sms or a call to every customer letting them no hw to contact ur employees? Very Upset ever since u have changed it.
                                    details of amount recharge &amount deducted during the period
                                    from 24-04-08 to 03-05-08
                                    HI THESE VODAFONE PEOPLE GIVE ANY COMPANY THEIR SALESMANSHIP ONE DAY I HAD A PERSON AT MY DOOR STEP SAYING HE IS AN AUTHORISED PERSON OF VODAFONE AND THAT HE IS READY TO GIVE ME 25% DISCOUNT ON MY BILL THE PERSON HAD AN OFFICAL VODAFONE I-CARD HE CHANGED MY PLAN AND THEN TOOK 900RS AS DEPOSIT SAYING THAT IT WILL BE REFUNDED IN MY BILL 4 MONTHS INTO THIS PROMISE AND THERE IS NO REFUND TRIED CALLING THE HELP CARE THEY SAY THEY CAN NOT DO ANYTHING. THE COMPANY IN QUESTION IS
                                    GLOBAL DIRECT AND THE PERSON IS MR ALI
                                    PLEASE HELP ME GET MY 900RS FROM CHEATER VODAFONE AND GLOBAL DIRECT

                                    MY NOS [protected], [protected], [protected]
                                    iam vineet .recently i wa ssurprised to see that vodafone is charging me re 1 for local message ssent when i had a talk with the executive he tolde me that i no longer can send 1000 local messages in month though they will charge me.Now they are giving me 100 messages fora week today i was surprised to see that i was again charged re 1 for local message.again asking executive he explains wait for 24 hrs and they will get ity sorted though alreday iam being charged for services that vodafone is not providing .is not vodafone cheat>?
                                    improper deduction of balance
                                    I, ashok kumar is a prepaid customer of vodafone([protected]).They deducted rs 48 from my account on basis of activation of any service which i never opted for..
                                    inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.
                                    wewewew
                                    when someone has opted for any service then its the responsibility of this (big in name, flaunting n cheat) company that their sevice is going to get end after 1 day so that the customer can deactivate if he doesnt want to continue it for the next period .e.g. i opted for all india 1 re. plan just to find it out how it works..after one month what happened was deduction of Rs.31 coz it was not deactivated..in frustration i deactivated this service so that they could not deduct it again..i thought i can atleast can utilise this much amount for 1 month but when i called they were deducting re1.30 instead of re.1...this was how they betrayed me..

                                    Vodafone India — vodafone betray its customers

                                    i shashank goel is very disappointed by the bad services of vodafone. i have the up west circle no [protected].
                                    i had bought an 50rs message voucher as a result i got 1000 free messages to do valid for 30 days only.

                                    i hardly send messages because i am an XI standard student.

                                    15 days later my balance is deducted for sending messages. i am shocked .

                                    therefore i request vodafone customer care please return back my balance as well as remainig 500 messages.

                                    otherwise i will take matter to TRAI. i want reply on my mobile with in 24hrs.

                                    regards
                                    Shashank Goel
                                    Vodafone betray its customer:

                                    I shashank goel is very much disappointed due to the bad or worst services of vodafone.
                                    i bought an message voucher of 50rs and i got free 1000 messages to do. apply for 30 days only.

                                    i was hardly sending message . 15 days later money was deducted from my balance for sending messages inspite of the message voucher which is aplicable for 30 days.
                                    hence i request vodafone to do it correct. otherwise i have to take an severe action against it. i will take matter to TRAI.
                                    My Mobile no.[protected] & sim no.[protected]. this sim got blocked. Pl help to release the sim to activate
                                    SIR, THANKS FOR MAKING US TO GIVING OPPORTUNITY TO REDRESSAL OUR COMPLAINTS THROUGH YOUR WONDERFUL, HELPFUL WEBSIT.

                                    I AM SUBSCRIBER OF VODAFONE BEARING [protected]. MY COMPLAINT IS THAT.
                                    I RECEIVED A SMS THROUGH SERVICE PROVIDERS FOR OFFER ON RECHARING WITH RC 75 FOR WHICH AN OFFER FOR FREE VODAFONE LOCAL CALLS WOULD BE GIVEN TO THE SUBSCRIBER UPON RECHARING, BUT TO MY AMAZE, THE FREE LOCAL VODAFONE OFFER IS MISSING FROM MY ACCOUNT AND MADE COMPLAINT ABOUT THE SAME.

                                    MY COMPLAINT No. IS[protected], WHICH IS STILL DUE AND NOT CREDITED TO MY ACCOUNT THE APPROPRIATE DEDUCATED AMOUNT.

                                    THE COMPLAINT No. BEARING[protected] AND[protected] IS STILL NOT RESOLVED..


                                    pLEASE HELP AND TAKE NECESSARY ACTION..
                                    I am sushil yadav . i made the call on customer care on 22nd feb 3:10pm i talked to avdesh my number is [protected] i was asking abt myproblem of flash sms but he put on long hold 20minute and disconnected the call and did not provide the any resolution i am having this number since 1year so i want the resolution and call me on my number...
                                    How to deactivate vodafone 10paise sms
                                    humbly request to vodafore director/chairman...first of all i want to ur kind attention towards vodafone dealr...na to vo koi help karte hain aur na hee customer se theek tarah se baat karte hain...more over vodafone kee image kharaab karne meil lage hue hain...i'd lost my simm in d month of dec 2008...bade jad-o-jehad k baad simm mila aur vo bhi ek maheene ka baad...ye to hai unn dealrs ke services...aur doosri baat...maine apna bill auto debt ke liye diya tha...ap pata nahi main apna bill cash deposit karvaun ya nahi...aur pata hain bill apne aap auto debt hoga k nahi...abhi tak koi reply nahi aaya...sorry sir par kehna padega...aapne sirf khokle workers ko hee appoint kiya hai..jo sirf kahte hain kee mere ko khusi hogi...par sir abhi tak mere ko koi khaas khusi nahi hui hai...my cell no is [protected]
                                    I tried to recharge my mobile([protected]) through Vodafone online. I rechagged with 221 Rs and the amount has been deducted immediately from my account. But I did not got the amount in my mobile. After making many calls I went to a Vodafone store, Koromangala, Bangalore and lodge a complain.
                                    They agreed the mistake and told me the amount will come within 4 workimg days. After 6 days also it didn't come, when again I called to the customer care they told me to go to Vodafone store.
                                    Vodafone doesn't have any respect for his customers, and they doesn't care about the customers.
                                    hi,

                                    M Rajat Kapoor, my vodaphone no.[protected] is continuously forcing me to say that vodaphone is ''FROAD''. the company continuously charging me 50/- Rs per month but without any active service on my no. n i called upto fifty times to vodaphone care but more than 30 times they disconnet my call. N each time they have new reason for this diduction sometimes vsnma, sometimes astro service n bla bla bla... all this to change my mind..

                                    i want full deducted balancetill today 27/03/09,
                                    if vodaphone is unable to solve this problem of mine, then i'll have to surrender this connection...

                                    thankyou,

                                    Rajat Kapoor
                                    cell no. [protected]
                                    Hi
                                    I have been using vodafone since 06/06/2008, since then there were couple of occasion's when i had to call vodafone regarding balance dispute which were promised to be sorted out but actually they were never.
                                    This time when i called vodafone for deactivating the value added services which was on my phone it took me 5 advisors to know the correct code(greatjob done by those guys), now after sending it the facility has been deactivated and the service charge has been deducted and this is just because of bad customer service and lack of proper training.
                                    Last but not the least i just found out that 10 paisa has been deducted from the mobile phone don't know why so if you are doing this with every pre paid or post paid phone you guys are making big bucks and if not please let us know why was it deducted.

                                    Many Thanks
                                    I am a costumer of Vodafone and my number is [protected].I recieved a message from the company "Hello!we are happy to activate vodafone alerts VA_NEW1 on your vodafone obile.Rs30 will be deducted as monthly rental . To deactivate dial *123*31# ". I called costumer care and told why Rs30 was deducted and they told that i had activated the service which i didn`t. He assured me that amount will be returned within 2 days but it didn't come back. when i contacted the costumer care center in my city the concern person told me to have legal action against us.so kindly advice me about it
                                    Sir,
                                    i want to inform u that u'r vodafone sim have sell sim free some shop in patna take some action on this work i[censored] 'll recive my mail. than send your ans i w'll wait for your ans
                                    Vodafone sucks!! Automatic deduction of balance even though not activated any services. Unnecessary and irritating sms and calls from vodafone. Common we've paid for the service, we're not using it for free. My middle finger to vodafone.

                                    Vodafone — Unnecessary advertisement by SMS and calls

                                    I am using vodafone from last 3 years, I am very irritated with the service which vodafone gives to the customers. They always calls from different numbers to promote their caller tunes and other value added services. I dont want any of their same services and I called up the customer care and registered a complaint. Eventhough I got an SMS from them the same will be deactivated soon, but am afraid to see the SMS in that they had written "your query shall be responded by 09.11.09 by 5.35.p.m". I put a request on 01.10.09, why they need 1 month and 8 days?, I tried to connect to there "Happy to Help" customer care several times on several days but there is no use. Still am getting there irritating calls am very much disturbed. I cant change my number because many of my friends and family members I had given this particular number.
                                    i am on roaming.. and suddenly i got a message from vodafone that as per your request CRBT service has been activated on your number & rs30 has been deducted as monthly rent.. just before that i got message that your request for activation of caller tune has been registered please ensure minimum balance of rs 30 as monthly charge, and just before that i got message from number 59876 that "are dwarpalo kanhaiya se keh do" has been set as your caller tune for 90 days.. i never requested any caller tune this is so embarrassing and it really hurts.. i need my balance back as i am on roaming and no recharge option is available here.. now i have negative 33 rs balance now.. i need to call my parents in emergency.. and there is no other phone available right now. please consider this complaint and provide me justice because this is not for the first time. thankyou

                                    regards
                                    rahul sharma
                                    they guys r just activating any useless services on my vodafone no i have not activated any services
                                    and deducted 109rs from my cell.
                                    my balance was Rs 11.03.after sometime i saw that the balance is Rs -10.68. without any reason.
                                    sir..
                                    yesterday night i was surfing net on mobile phone. at that time there was no deduction of may mobile balance but today when i have check my balance i was shoked because my balance was minus 90rup approx.plz solve my problem because i am feeling tention why my balance has been deduct.plz sir my mobile no is [protected]
                                    thanks i am still waiting of your responce sir plz.
                                    Ever since vodafone has acquired hutch, the services have grown poor and they have started cheating as well. The customer care is not working well, many a times the customer care executives call and they activate some stupid schemes without the consent of consumers. It is getting worse day by day.
                                    Shame on you Vodafone.
                                    Even BSNL is better than you.
                                    at least they charge fairly.
                                    Hi There

                                    Today Rs.30 were deducted from my balace (vodafone mobile no.- [protected]) after I received an SMS from Vodafone that some MCI alert request has been accepted and activated though I NEVER OPTED FOR IT OR I EVEN DID NOT SEND ANT SMS/ CALL to their customer care asking them to activate such service on my number.

                                    This is totally unacceptable so request you to pls intervene and help me in getting my money back to my mobile account.

                                    Rgds
                                    Rajani
                                    i activted a service named "friends n family".according to this pack,my call rate to a particular number should now be 20paise /minute.i was deducted rs15 instantly from my balance.n after 2 days when i made a call,i was charged as per previous call rate.after asking to customer executive,i was informed that this service cannot b activated on my number at present,due to availablity of some other service.i asked to refund my service charges,rs 15.n he denied.why should i pay for the service ,i am not being offered.i made a call of whose i was required to be charged 2 rs.but i was charged rs13 ,due to unactivated service.i was not at all informed about the non-avaialblility of the service.i want refund of the balance,i have been deducted.
                                    I have not subsribed for any scheme of Vodaphone Co. But I am astonished to see that after starting of IPL matches scores are coming automically and has deducted hundreds of ruppees. Kindly see that I get my balance Rs150/- back and the mobile companies cannot cheat poor people like us any future.
                                    Sutapa Choudhury.
                                    235/7 Mahendra Bhattacharjee Road. Dalalpukur.
                                    HOWRAH. WEST BENGAL.
                                    MOBILE NO.[protected].
                                    Re: [protected] Ashish Srivastava Your 5 year old customer [REF:[protected]] Inbox
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                                    Vodafone Care to me
                                    show details May 13

                                    Dear Sir,

                                    Thank you for your email dated 13/05/10 regarding Vodafone mobile number [protected].

                                    The mobile number that you have mentioned is registered with UP east circle.

                                    We have forwarded you query to them, you shall receive a response from UP E circle team within 3 working days.

                                    We request you to please contact them directly for any queries regarding your UP E circle number [protected].

                                    Email Id : vodafonecare.[protected]@vodafone.com

                                    Vodafone Care No : [protected]

                                    Happy to help,
                                    Anjana Singh
                                    Vodafone Care


                                    Contact numbers*
                                    Vodafone Care : 111 or +91- [protected]
                                    Fax number : +91- [protected]
                                    E-mail : vodafonecare.[protected]@vodafone.com
                                    Website : www.vodafone.in

                                    ---- Original Message ----
                                    From: [protected]@gmail.com
                                    Sent: 13-May-2010 9:42:54
                                    To: vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; [protected]@vodafone.in
                                    Subject: [protected] Ashish Srivastava Your 5 year old customer

                                    Dear Sir ,

                                    Myself Ashish Srivastava from Kanpur , U.P. , is using your
                                    network from 5 years . Today morning ( At 8:00 AM approximately time ) i
                                    check my balance dialing *141# and got a message "call *123*88# " and no
                                    other information . I checked thrice time dialing *141# and receive only
                                    this message . So i dialled on this number and after that i received a sms
                                    that some ENGLISH ALERT service is activated for 30 days and cut 30 rupees .


                                    I want you to notice that
                                    it was your fault that while checking the balance you people had showed only
                                    this message (Cal *123*88#) and i do not want to register this alert
                                    service. Please refund me my money. Please coordinate me . I want your
                                    immediate action in this regard .

                                    With Regards ,

                                    Ashish Srivastava
                                    vodafone has done fraud to the customer .
                                    Sir,

                                    I am Aditi.Mine is a vodafone prepaid simcard which i got a month back.But recently i noticed that Rs.1 is being deducted from my account everyday without any reason.I tried calling customercare but couldnt get connected.Pleases help.
                                    Dear sir/mam...
                                    my Mob no:[protected]. I did recharge 95 rupee to my vodafone number on 25th aug 2010 at 10am for Monthly GPRS pack. I got 0 rupee as talk time so after 2 hours i started internet using APN:www. But later i checked my balance it deducted from 84 rupee to 61 rupee so i called to CC they told after 24 hours service will be activated so i continued to use internet after 24 hours but still my balance is deducting and also they blocked my number to call CC. Plz Help me....

                                    Vodafone India — Junk SMSs

                                    Hello,

                                    I dont know if Vodafone is resonsible for this or not but as a service provider they have not done sufficient actions against the Junk SMS senders, nor they have some good mechanism to tackle these Junk SMSers.

                                    I am using Vodafone for past 3+ Years. I have registered for DND and it has been over one year. But still I get hundreds of junk SMS & Calls from companies like TATA AIG, HDFC etc etc. I can not keep track of all these calls but From quite some time now I have kept records of junk SMS.

                                    Please note that this is NOT THE FIRST TIME I AM COMPLAINING ABOUT JUNK SMS/CALLS. I have complained earlier as well on two occasions but I think the actions taken were not strict at all...

                                    Sometimes I get 6-7 SMS back to back... This is not good at all...


                                    Regards,
                                    Ashootosh
                                    mobile operator are not providing the amount which is printed on recharge voucher
                                    I had a recharge of 75 rs(message pack) in which unltd messages are provided, but now its showing message sending failed. I called on 140, its telling the pending messages from 30,000 i.e. 29,557 but still message sending is failed and also balance was deducted yesterday and it was shown in -ve. i recharged it with rs 50, still message sending is failed. Plz solve my problem
                                    SIR,
                                    I HAVE VODAFONE MOBILE CONNECTION. MY MOBILE NO IS [protected].ON 14TH OCT NIGHT, I ACTIVATED A VODAFONE GPRS PLAN OF RUPESS 4, IN WHICH WE GET 40 MB FREE USAGE FOR A DAY. AND AFTER ACTIVATION WHEN I USED THE GPRS ABOUT 15 MIN MY BALANCE WAS CHARGED AND THE SAME THING HAPPENED ON 16.WHEN I CONTACTED VODAFONE ESECUTIVE, I WAS TOLD THAT I MIGHT HAVE FINISHED 40 MB THAT WHY MY BALANCE STARTED DEDUCTING,BUT SIR MY QUESTION IS THAT IN 15 MIN NO CAN DOWNLOAD 40 MB WHEN THE SPEED IS NOT MORE THAN 5 KB/SEC AND THEN WHEN I TOLD THEM ABOUT THIS THEY ALSO AGREED AND TOLD ME TO WAIT FOR 24 HRS & IT WILL BE RECTIFIED, AFTER 24HRS, WHEN AGAIN I CALLED, I WAS AGAIN ASKED TO WAIT, THIRD TIME, I WAS TOLD THAT I HAVE USED INTERNET & HAVE DOWNLOADED MORE THAN 40 MB. BUT MY QUESTION IS ONLY THAT HOW CAN ANY 1 DOWNLOAD 40 MB IN 15 MIN WHEN SPEED IS NOT MORE THAN 5 KB/SEC &
                                    SIR, THE MATTER HERE IS NOT OF ONLY MY MONEY BUT THE WAY THESE COMPANIES TAKE THEY EVEN NOT GAVE ME ANY COMPLAINT NUMBER THEY TAKE THEIR CUSTOMERS FOR GRANTED. WE REQUEST YOU TO TAKE SOME STRICT ACTION AGAINST THIS COMPANY, AS MANY PEOPLE MAY BE SUFFERING WITH SUCH BEHAVIOUR OF THIS COMPANY.HOW CAN THEY DEDUCT MONEY FROM ANYBODY'S ACCOUNT & GIVE USELESS RESONES FOR THE ACT.PLEASE SIR, TAKE SOME ACTION AGAINST THEM & TEACH THEM SOME LESSONS.
                                    A value added service MCI(missed call Info) was started on my phone,without my consent on my phone on 17 Nov 2010 7:30 pm.
                                    I recieved message from service provider vodaphone that the MCI service started.
                                    When I called the customer care they denied the redemption of money back to my account.
                                    I will be very very thankful, if an action is taken in this regard.
                                    Thanking you
                                    Sachin Harle
                                    I fully agree with the complaint as I am constantly disturbed with the unwanted SMS's and calls . I have repeatedly gone personally to the Vodafone store in Sector 18 Noida but they make some excuse and refuse to give any solid answer or help.
                                    MENE Rs 95/- KA GPRS RECHARGE KARAYA OR NEXT DAY AUTOMATIC PLAN CLOSE KAR DIA OR Rs 32/- BHI AUTOMATIC DEDUCT KAR DIA OR BALANCE NEGATIVE ME Rs 24/- KAR DIA & C.CARE CALL KARNE PAR BOLA KI FIR SE RECHARGE KARNA PADEGA.
                                    ITS VERY REDICULAS.

                                    PANKAJ
                                    [protected]
                                    Dear Sir/Madam,


                                    This is Ranjan Ranganath V my Mobile no is +91 [protected] today I recharged my no for Rs 95.00 this is been done for the recharge for handset based Internet. which was done at time 05-01-11. 7.43 Pm Indian Time. after the same is done I have logged into the internet. for the same I have been charged and my balance has been gone to negative balance. Now I am not abel to call any one.

                                    After this Incident I called customer care for the complaint on the same. 1st time when I called the one of the person informed me that he will connect the call to the concerned department and disconnected my call. the second time when I called them the one who tried to solve my problem was Abhinav as they do not mention there employee code I am not able to mention here. he said the company will reimburse me the money been deducted by 24 hours after getting the SMS conformation. I have not received any conformation on through SMS till now.

                                    If there are any emergencies I cannot call any one now and I will be losing my internet Validity by days. as because of there mistake. and this is not the first time it is happening to me last time also it happened the same and around 5 days they have taken to reiumburse my amount and I did not get the extended validity also.

                                    Please do find the details of the recharge code KK[protected]. recharge done through easy recharge.


                                    Please do take the necessary action and please do the needful to me.

                                    Please do contact me on ranjan.[protected]@gmail.com.

                                    Regards,

                                    Ranjan V R
                                    +91 [protected]

                                    Vodafone India — without internet speed money deduction.

                                    In spite of complaining and waiting for more than expected days...they are unable to resolve the problem. Vodafone are fail to provide speed due to some technical fault as they accepted and in spite that they are renewing and deducting service amount from the prepaid account of mine. on complaining they are not ready to refund the amount and so i request them to extend the days of service because it's their fault and they need to solve within the time limit, They also not ready to extend the days as well.It clear shows that they trying to cheat customers those who are not aware of this problem. or don't know how speed and internet works or what ideal speed should be.
                                    Let me repeat they have committed that there is a problem in their service.

                                    I am uploading the written complain email herewith as a photo.
                                    without internet speed money deduction.
                                    i am using vodafone prepaid service my nu is [protected] is of mp&cg circle
                                    i am residing in raigarh cg.automatically balance are deduct from my account.complaining to vodafone customer care they reply with the reason that it was roaming charges i am in cg how can they charge of roaming ..plz clearify me or return my money.....
                                    pulak jaiswal
                                    dear sir,
                                    my name is b. r. pandey and my no. is [protected].
                                    vodafine company always deduct my balance whenever i reacharge.
                                    i also called customer care but they didnt respond me.
                                    many service atomatic activate in my no. and they are continuesly deducting my balance..
                                    please do something...
                                    I have a Vodafone Prepaid Cell bearing No. [protected]. A few minutes back a sum of Rs. 80.00 is deduted from my balance. I did not called any no. but when I checked my redial list I found a no. 56730 against which the above amount has been deducted. I am continuosly calling the Vodafone Customer Care but there is no response from their side.I want to know the full information about this number and why an amount of Rs. 80.00 is deducted from my balance amount.I want to get the refund of Rs. 80.00 from the company.

                                    Kindly do the refund as soon as possible
                                    Thanks
                                    S.Gupta
                                    Cell No: [protected]
                                    E-mail : [protected]@hotmail.com
                                    R/S
                                    I am just Fred up with this Vodafone service in NCR region,on 20th June 2011,morning near 11 am i got a message regarding activation of caller tune,i was shocked,when i checked my balance immediately Rs. 30 was deducted from my Account,after that continuously 3-4 messages come one of was regarding caller tune "YOU And I" that is Vodafone song,and again i checked my balance Rs.15 deducted more from my balance(30+15=45)immediately i called to customer care..but they don't even know their work after trying hard i was able to talk to some Satish who lodge my complaint against Reference no [protected].n told me that i"l get it my refund in 72 hr.but after 3 days on 23 June i tried them to talk to them but they were saying we cant refund your money,asking the reason they told me for that talk to our Sr. manager but the worst thing is they put me hold on 1 hr.,45 min,sometimes 1more than 1 hr...but as a result i have to disconnect it..again making a call one CE said there is nothing like this complaint...i am now helpless somebody help me i am just Fred up with dis service.My cell no is [protected]
                                    dear sir
                                    my name is ashish pandey and my no. is [protected]. vodafone company deduct my balance without any information. please do something
                                    I am using Vodafone number +[protected] in Mangalore, Karnataka. My account balance has been reduced from Rs.28 to Rs.-23 after using GPRS service for less than 2 minutes. I had registered a complain before too regarding same type of problem. That time the balance went down to Rs. -260 due to GPRS usage which was for free at that time. After registering the complaint, the balance was credited back to my account. But they have deducted it again.

                                    I request you to take serious note of this and take suitable action.
                                    Dear Sir,
                                    I have a vodafone no. [protected]. it was BSNL no. I switch to vodafone by usew of MNP. Now I m facing lots of problems of deduction of money from my cellphone. like activation o[censored]nnecessary services or like unnecessary deduction of main balance. I was surfing with my pc by data cable which was connected with my mobile. I got a message that I have finished my limit of 35 mb of free usage of data. Then I disconnect my phone and checked the balance. My balance was Rs. 20 yet. After 1 and half hour I was going to make a call than I found that my balance was in minus Rs. 140.25. I have also complain in vodafone and I got a complain no. [protected]. and I informed that my balance will be returned till 27th of July, 2011 at 6:00 PM.

                                    I m still waiting for my deducted balance. and I n requesting to Indian customers to avoid vodafone and to switch to airtel or BSNL.

                                    3GB NEt plan in vodafone — Account balance in negative

                                    I am a vodafone customer and my number is [protected]. My account blance is -3269.414 /- But 3GB (3G) Net plan already activate in my number, kindly confirmed me why is showing Account blance in Nigetive


                                    Regards
                                    Vikram Chauhan
                                    [protected]
                                    manoj

                                    sir
                                    i recharged Rs.95 intenet plan in my vodafone no [protected] for 2gb internet on 04 august 2011 at 16:00 o'clock then i got a messege from vodafone in my mobile that i can use internet for one month but when i used internet only for 4-5 minutes.they deduct Rs.40 from my main balance.next day 05august2011 agian i recharged Rs.95 internet in my same vodafone number then i used internet after 6 hours only for 6-7 minutes when i got same messege from vodafone that nm i can use use internet then i follow the messege but again Rs.50 deducted from my main balance.so i wanat to refund my balance and please take any action.if you will not refuned my money then i will complaint in DOT.
                                    Useless services of vodafone
                                    I am Abhinav one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services. They usually deducted some amount of Rs 5,10 in a day or two.Also I have not activated any service of vodafone...I don't know why they do this? What problem they have with me....Also useless customer care,When I called there at when my balance is deducted ,they said you have to wait for minimum 6 hrs for update of your account..Even after waiting for 48 hrs...they always saying your account is not updated due to some technical problem..Everytime when I called there for complaint. They ignore me by saying technical problem...What will I do with this rubbish customer care of rubbish mobile operator "VODAFONE"...One word come to my mind. USELESS, Wasting of time with vodafone.
                                    Ignore previous statement..


                                    Dear Sir/Madam,
                                    Yes I am agree with your point regarding Rs 4 deduction service.At that time it shows only Rs4 deducted but when i checked after sometime, what I saw that there is more balance deducted..It happens not only once but several times.. Today i.e 21 Aug 2011, I recharge with Rs30 .After that I use service of Rs 4 twice, then my Rs 8 deducted, thats fine ..Then when i saw it after sometime additional Rs 10 is also deducted..& my balance come to Rs6 by using Rs4 service twice. .Why?Please tell me...Please solve my problem as soon as possible.
                                    I want to use vodafone internet. please send me plans details of this.
                                    i recharged my number [protected] by online recharge of rs 58 for internet usage on 09/09/2011 and got a message from service provider that recharge has been done successfully. But on 12/09/2011 i noticed that rs 250 (approx) have been deducted from by main balance. when i called to enquire then after talking to 5-6 customer care representatives my complaint was logged and i was given assurance that i will recieve a call from higher management and then undue charges cut would be refund and also the internet pack (that i had done on 09/09/2011) will be activated within 24 hours. wen i called again after 24 hours then they said it will b resolved in another 24 hours.
                                    request number for activation of internet pack is [protected]
                                    request number for refund o[censored]ndue balance deduction is [protected]
                                    sir,madam
                                    maine ek vodafone ka new sim buy kiya..usme mujhe 3 months me 3gb net free tha..to maine 3gb use nai kiya aur unhone ne mera net khatam kr diya..aur mera balance v deduct kr liya..pls pls help me..
                                    I am a vodafone customer from kolkata.My name is Dipayan Dutta. My vodafone phone no. is [protected]. On 12/11/11 I got a text message from Vodafone that-"Aapki requst hume mil gayi hai.Aapka SMS pack 24 ghante me activate ho jayega". But i haven't requested for any activation for any SMS pack. Rs. 3 is deducted from my main balance and till now i haven't got any message pack too. This is really disgusting.
                                    Please help me....
                                    Dear Sir,

                                    Regularly since past 4 days balance is been deducted from my mobile phone. In past 4 days i have lost around 50Rs. in this way. However on visiting Vodafone store (Girgaon branch) Mr. Ranjit the stores manager had assured me that further balance will not be deducted and entire amount will be credited in my account. However yet no balance is credited further still amount is debited from my account for some GPRS reason.
                                    My deails are as follows:
                                    Phone No. [protected]
                                    Circle: Mumbai
                                    Name Kavish Arora
                                    Currently active on BB399 plan (using Blackberry handset)
                                    My email id is "[protected]@gmail.com"
                                    I have been using Vodafone since 6 years. I was a loyal customer. But Vodafone first discontinued my campus pack offer which was active since 6 years without informing me. Even when i asked the customer care executives,none of them gave me the proper information or helped me in any matter. And today, they deducted Rs. 300 in just 1 day and claim that i have used some Internet service although i haven't. My phone logs clearly show that. The customer care executives have been least helpful despite calling them again and again. Even the Nodal Office number is not answered by anyone. A company as big as Vodafone has exhibited such unprofessional behaviour. I will be surely discontinuing my 6 years long relationship with it if an action is not taken as soon as possible.

                                    Vodafone — frequently deduction of balance

                                    My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile by Rs. 300/- on dtd. 15.04.12. But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to vodafone customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
                                    Hope for your co-operation.
                                    Thanks

                                    Rajendra Sawane
                                    [protected]
                                    My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile just befor 2 days by Rs. 300/- . But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
                                    Hope for your co-operation.
                                    Thanks

                                    Rajendra Sawane
                                    [protected]
                                    I SAVITA MANDAL RES. OF KALYAN DIST-THANE MAHARASHTRA MY CELL NO.[protected].
                                    THAT AS ON 9.03.2013 VODAFONE CO HAS DEDUCT RS.24 FROM MY ACCOUNT.
                                    My name is Savita Mandal and my Mobile No. is [protected]. Vodafone has deducted the amount Rs. 24/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 24/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
                                    Hope for your co-operation.
                                    Thanks

                                    Savita Mandal
                                    [protected]
                                    Dear Sir/mam,
                                    I am vodafone user my number is [protected] since last 4 yaers and want to complain for the deduction of my balance i.e of Rs 50.Whenever i got a recharge from last 2years they deduct some sort of balance and tell you have used the internet or this VAS services are activated.
                                    But On 10aug, 2013, till 4.30am my balance was Rs58.084 and when again woked up at 6.30am i called one number after ending call i checked balance was Rs18.084.Earlier they have deducted Rs10 saying for Credit they had deducted but i havn't used that service.
                                    Everytime they do like this when my problem is solved.and i can port my number to any service provider but i want to show what are they doing?
                                    Please solve my problem as early as possible.
                                    Dear Sir, today vodafone deduct the balance of Rs.30 without any reason from my prepaid acount. So take the necessary acton.
                                    Sir/madam
                                    Rs 25 & 19 were deducted from my vodafone balance yesterday without my consent. And it was not returned after assertion. Please do needful.
                                    Sir/madam
                                    Rs25 & rs 19 are deducted yesterday
                                    My mob no is [protected]
                                    I am a new vodafone user. Just today a sms came saying Look @ it service has been activated on my number and Rs. 45 has been deducted from my account balance, even though i didn't activate any such services. When i called customer care they said i may have accidentally clicked on some link over the internet leading to its activation. I am very disappointed with vodafone right now. I want my balance back.

                                    my phone,sim card lost

                                    Sir/madam i have phone lost tomorrow and sim cads videophone so i want to sim card block immidently thanks

                                    call ditails

                                    [protected] all call details

                                    call register

                                    hello sir, i want call register of [protected] (vodafone ) for last six months

                                    Migration of post paid to prepaid of mobile No. 9843808728

                                    Sir, I applied for migration of my mobile No. [protected] from post paid to pre paid on 12 Jan itself. But still date it is done. They collected the bill and extra Rs.100/- also. Please intervene.

                                    7838200790 now was closed in october still bills are coming

                                    very poor service, falls bills are always sent, even when no is closed in october still bill is coming. worst telecom service provider.

                                    pin no.loss due to scratching

                                    sir
                                    I have recharged with Rs. 20 voucher .but my pin no is damaged due to scratching. so please send me my secret pin no . my serial no. of voucher is [protected].

                                    SIM Card deactivation required

                                    Dear Sir / Madam, My mobile phone get lost yesterday. Please block my SIM no.[protected] on urgent bassic... Thanks Yeshpal Bairwa

                                    outgoing and incoming calls details

                                    my name is s.Chetana, exiting customer vodafone prepaid plan please arrange all outgoing and incoming calls to my email id my mobile number:[protected] email id - [protected]@gmail.com thank you

                                    not refund security money

                                    Dear Sir i change my vodafone postpaid no into prepaid no. but my secuqirty is not refund till now. i want to back my secqurty money. regards Gyanander [protected]

                                    No Signal

                                    No Signal

                                    Outgoing calls are barred

                                    I am not able to call from my Vodafone number from past two what's use of taking this service even after paying bills on time solve the issue or disconnect my number

                                    require payment receipt

                                    Dear sir Pl provide payment receipt of my voda postpaid no. [protected] ASAP. Yogesh

                                    refund security deposit

                                    my security deposit amounting to rs 500 has not been refunded after closure of my post paid account. my mob No was [protected] and sim No was[protected].LAST bill has been paid.

                                    Call List

                                    dear sir i want to get incoming and outgoing call list of my vodafone no.[protected] for the month of august & September as soon as possible. My email c.[protected]@gmail.com thanks & regards Sita Saha

                                    transaction was not successful

                                    when i tried to make a payment for vodafone postpaid bill payment it was not successful but the money hasbeen detected for two times from my card money detected is :929+929=1858

                                    call sender

                                    dr sir u r vodafone cus assciat is un profosanal call u r cus name arun pandian emp ID 681420 ples be on action

                                    call history of vodafone mobile

                                    i want a call history of vodafone moblie no.[protected] last 1 months pls send my mail id [protected]@gmail.com pls help me & provide me information. waiting for your reply thanking you
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                                      D
                                      DebjyotiB
                                      from Mumbai, Maharashtra
                                      Apr 26, 2012
                                      Resolved
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                                      Resolved

                                      Address: East Delhi, Delhi

                                      I got a missed call from [protected]. I called the no. back, A man picked it up and said that my no. is chosen for lucky draw being held by Vodaphone and I have won Rs 10 lakh prize money. he also gave me a no. [protected] and give a no. 8991 as draw no. I googled the no. and found it to belong to Pakistan. I am concerned about this and dont want to fall into any sort of trouble. Pls Help Me!!!
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Vodafone — Missed Calls from Customer Care numbers

                                      Hi,


                                      These days I am getting missed calls from the Customer Care service. When I call back the automatic answering machine stats about some offers and that too that's not a toll free number. This is very cheep trick by these mobile operators. They should stop these kind of irritating things.



                                      Regards,
                                      Srinivas.
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                                        div.jose90
                                        from Mumbai, Maharashtra
                                        Apr 24, 2012
                                        Resolved
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                                        Address: Mumbai City, Maharashtra

                                        i recharged for Rs.4 at around 12.15 am and use only 9 messages till 3 am.then in the morning i used 6 messages..and was charged for every message! when i messaged "*222*1#" i get a machine generated message u have used 15 out of 50 messages ...when i call customer care...i talk to a executive.she says machine is showing all 50 messages r used.u r getting wrong messages..when i knew i have only used 15 messages and charged for 5 ..when i still had 41 messages free!!!
                                        she tells check again and call back.i say if i call back u not going to answer obviously someone else will answer..but no..she cuts the call and i check and cal the care center back..someone else answers...again i had to explain everything..he too says system says u have used 50 messages so cant do anything ...then i was forwarded to senior he said go to customer care and show your sent messages!!! i mean what is this ..ur e messages tells me i used 15 message..which is my only proof.if i go 2 days later i will not get this e message which works on daily basis...and they will say u deleted the sent messages.. so i will proved wrong!!

                                        kindly take action...i just want my 5 messages charge back and 50 messages free again!! just coz of their faulty system why should i not be able to use a service i have paid for?
                                        Dec 24, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 25, 2012
                                        Vodafone India Customer Care's response
                                        Hello Jose,

                                        Kindly share your number with us here http://bit.ly/IhH2Kh so that we may be able to address your concern as soon as possible.

                                        Regards,
                                        Vodafone Customer Care
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