Vodafone India Complaints & Reviews

Nothing can be worst than this. I've got the connection cancelled one year back but so far my money has not been refund back.




[protected][protected][protected][protected]
From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Thursday, May 05, 2011 11:00 AM
To: [protected]@gmail.com
Subject: Re: RE: RE: RE: RE: RE: RE: RE: RE: Service termination Request - [protected] [REF:[protected]]


Dear Mr. Nikhil,

Thank you for your email dated 04/05/11 regarding your mobile number [protected].

We would like to inform you that kindly provide the scan copy of written request with address mentioned on which you want to get the delivery of refund cheque at the earliest.

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in





---- Original Message ----
From: [protected]@gmail.com
Sent: 04-May-2011 23:38:33
To: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: RE: RE: RE: RE: RE: RE: Service termination Request - [protected]

Hi,

Can you please update if I am going to get my remaining amount ever?

Regards
Nikhil


_____

From: Nikhil [mailto:[protected]@gmail.com]
Sent: Saturday, April 16, 2011 2:46 PM
To: 'vodafonecare.[protected]@vodafone.com'
Subject: RE: RE: RE: RE: RE: RE: RE: RE: Service termination Request -
[protected] [REF:[protected]]


Hi,

Can you please update if I am going to get my remaining amount ever?

Regards
Nikhil


_____

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Saturday, April 02, 2011 1:54 PM
To: [protected]@gmail.com
Subject: Re: RE: RE: RE: RE: RE: RE: RE: Service termination Request -
[protected] [REF:[protected]]



Dear Mr. Nikhil,

Thank you for your email dated 02/04/11 regarding your mobile number
[protected].

We would like to inform you that we have forwarded your concern regarding
refund to the concerned department and we will get back to you with in 72
working hours.

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail :
<mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
Website :
<http://www.vodafone.in/> www.vodafone.in




---- Original Message ----
From: [protected]@gmail.com
Sent: 02-Apr-2011 13:03:11
To: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: RE: RE: RE: RE: RE: Service termination Request -
[protected]

I don't want to change my address in vodafone account as I've already
requested for number portability to airtel.

Please send me the refund amount at -

Nikhil Agrawal
G-3 Lotus, Esteem Park Apartments
3/6 Rose Garden Road,
J P Nagar 5th Phase (Near Mom & Me/Kalyani Magnum IT Park)
Bangalore-560078
Karnataka
Ph- [protected]

Regards
Nikhil


_____

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Friday, April 01, 2011 10:02 AM
To: [protected]@gmail.com
Subject: Re: RE: RE: RE: RE: RE: RE: Service termination Request -
[protected] [REF:[protected]]



Dear Mr. Nikhil,

Thank you for your email dated 31/03/11 regarding your mobile number
[protected].

We would like to inform you that if you want to change the address, request
you to kindly visit nearest Vodafone Store with written request and latest
documents for the same.

We would also like to inform you that kindly provide your new address, so
that we can deliver the refund cheque at your new address.

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail :
<mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
Website :
<http://www.vodafone.in/> www.vodafone.in




---- Original Message ----
From: [protected]@gmail.com
Sent: 31-Mar-2011 22:27:20
To: vodafonecare.[protected]@vodafone.com
Cc: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: RE: RE: RE: RE: Service termination Request - [protected]

Hi,

There is no doubt that this thing has frustrated me a lot so I've
decided to port my vodafone Karnataka number to Airtel. I find so many funny
things with Vodafone service and one of them is certainly not being honest
with customer money and second is to not to allow the change of address even
when I requested on phone with customer rep. Now, I've to struggle to get my
check from my old company address; let me know if there is any possibility
of issuing new check at different address otherwise I am ready to forget
whole money.

I strongly feel that this was very unfair from Vodafone but I don't want to
continue to waste my time anymore. Thanks.

Regards
Nikhil
_____

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Thursday, March 31, 2011 10:37 AM
To: [protected]@gmail.com
Subject: Re: RE: RE: RE: RE: RE: Service termination Request - [protected]
[REF:[protected]]




Dear Mr. Nikhil,

Thank you for your email dated 31/03/11 regarding your mobile number
[protected].

We appreciate your concern and thank you for bringing this to our notice. We
sincerely regret the inconvenience caused to you due to this unpleasant
experience.

We would like to inform you that we have analyzed your account details and
found that on the mail which was send by you on dated 31/07/2010 it was
informed to clear the pending billed amount of Rs 190 and then send a
request for disconnection was informed to you.

We would also like to inform you that billing cycle was 20 so again your
bill amount of Rs 432 got generated for unbilled usage on dated 20-aug-2010.

Also we would like to inform you that we have not received payment against
the 432 bill after disconnection so same was adjusted from you security and
refund of Rs 568 after adjustment with the bill was send to you at your
billing address via cheque number 592883 on dated 16/10/2010.

The docket number for your future correspondence is[protected].



We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail :
vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
<http://www.vodafone.in/>




---- Original Message ----
From: [protected]@gmail.com
Sent: 31-Mar-2011 0:12:03
To: vodafonecare.[protected]@vodafone.com
Cc: vikram.[protected]@vodafone.com; mandeep.[protected]@vodafone.com
Subject: RE: RE: RE: RE: RE: Service termination Request - [protected]

Hello,

This is getting very frustrated from your side. I've been
telling you that I had sent an email to vodafonecare.[protected]@vodafone.com asking
my service to be disconnected on 31st Jul 2010 but you are not at all
considering that and just talking about your analysis. If you are telling me
that email can't be considered for service disconnection then I am going to
this matter up further.

Regards
Nikhil



_____

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Wednesday, March 30, 2011 11:44 AM
To: [protected]@gmail.com
Subject: Re: RE: RE: RE: RE: Service termination Request - [protected]
[REF:[protected]]



Dear Mr. Nikhil,

Thank you for your email dated 30/03/11 regarding your mobile number
[protected].

We would like to inform you that we have analyzed your above mentioned
number and found that we have received the request for disconnection of
number on 20/08/10 and charges levied to you are absolutely correct. Hence,
we are unable to pass any adjustment in this regard.

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail :
<mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
Website :
<http://www.vodafone.in/> www.vodafone.in




---- Original Message ----
From: [protected]@gmail.com
Sent: 30-Mar-2011 10:11:15
To: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: RE: RE: Service termination Request - [protected]

Hi,

My point is that when I've sent email on 31st July 2010 itself for
cancellation then why that is not being considered here. Why should I pay
for the duration between[protected] to[protected]; isn't it unfair?

Regards
Nikhil


_____

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Wednesday, March 30, 2011 9:42 AM
To: [protected]@gmail.com
Subject: Re: RE: RE: RE: Service termination Request - [protected]
[REF:[protected]]



Dear Mr. Nikhil,

Thank you for your email dated 29/03/11 regarding your mobile number
[protected].

We would like to inform you that we have analyzed your above mentioned
number and found that there was no usage on your number after 31/07/10.

We would also like to inform you that bill of Rs 432 generated was for the
period of 21/07/10 to 20/08/2010 and charges levied to you are correct.

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail :
<mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
Website :
<http://www.vodafone.in/> www.vodafone.in




---- Original Message ----
From: [protected]@gmail.com
Sent: 29-Mar-2011 22:42:32
To: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: RE: Service termination Request - [protected]

Hi,

I would request you to review the below email, which was sent on
31st July, immedialy after I subscribed vodafone service in Bangalore and as
per the suggestion from vodafone customer rep at store in Chandigarh (Name-
Sandeep in 36C sector). She clearly told me to send email after reaching
Bangalore to vodafonecare.[protected]@vodafone.com, which I did and vodafone care
had responded back saying Rs 190 is due and my reply gone back immediatly.
So my original request should have been considered for cancellation.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> ---- Original Message ----
> >> From: [protected]@gmail.com
> >> Sent: 31-Jul-2010 23:01:37
> >> To: vodafonecare.[protected]@vodafone.com
> >> Subject: Service termination Request - [protected]
> >>
> >> Hi,
> >>
> >> My name is Nikhil Agrawal and I am holding Vodafone connection with
> >> number [protected], which was subscribed by me in Chandigarh in Feb
2010.
> >> Since I've moved to Bangalore permanantely, I would like you to cancel
> the
> >> service effective immediately. Below are the details, which might be
> >> helpful
> >> in validating the request -
> >>
> >> Name - Nikhil Kumar Agrawal
> >> Mobile- [protected]
> >> Relationship No. - 1.2015046
> >>
> >>
> >> Please let me know if any other details are required.
> >>
> >> Regards
> >> Nikhil
> >>
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

You can also check the account details and confirm if there was any usage of
service from 31st July onwards to make sure that. I will again request you
to go through the whole email chain below and then respond back.


Regards
Nikhil



_____

From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Tuesday, March 29, 2011 1:07 PM
To: [protected]@gmail.com
Subject: Re: RE: RE: Service termination Request - [protected]
[REF:[protected]]



Dear Mr. Nikhil,

Thank you for your email dated 29/03/11 regarding your mobile number
[protected].

We would like t inform you that we have analyzed your above mentioned number
and found that request for disconnection of above mentioned number received
from your side on 20/08/10 and on 21/08/10 bill got generated of Rs 432 and
same has been adjusted with security deposit and remaining amount will be
refunded to you.

The docket number for your future correspondence is[protected].

We hope, we have been able to resolve your concern to your satisfaction.
However, in case you need further assistance, do call or email us. We'll do
our best to help you.

Happy to help,


Vodafone Care

Contact numbers
Vodafone Care : 111 or +91-[protected]
For complaints/requests : 198 (toll free)
Fax number : +91-[protected]
E-mail :
<mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
Website :
<http://www.vodafone.in/> www.vodafone.in




---- Original Message ----
From: [protected]@gmail.com
Sent: 29-Mar-2011 8:12:41
To: vodafonecare.[protected]@vodafone.com
Subject: Re: RE: RE: Service termination Request - [protected]

Hi,

Can you please provide me the calculation on this amount because
as per this below email chain, I had requested to cancel the connection on
31st July itself via email and that time only 190 Rs was the due amount so
not sure where is remaining.

Regards
Nikhil

On Mon, Mar 28, 2011 at 1:24 PM, Vodafone Care <
vodafonecare.[protected]@vodafone.com> wrote:

> Dear Mr. Nikhil,
>
> Thank you for your email dated 27/03/11 regarding your mobile number
> [protected].
>
> We would like to inform you that refund cheque of amount Rs 568/- vide
> cheque number 592883 has been delivered at your billing address on
22/10/10.
>
>
> We would also like to inform you that if you have not received the refund
> cheque then kindly give written request with photo id proof at your
nearest
> Vodafone Store and we will re-dispatch the cheque at same store with in 30
> days.
>
> The docket number for your future correspondence is[protected].
>
> We hope, we have been able to resolve your concern to your satisfaction.
> However, in case you need further assistance, do call or email us. We'll
do
> our best to help you.
>
> Happy to help,
>
>
> Vodafone Care
>
> Contact numbers
> Vodafone Care : 111 or +91-[protected]
> For complaints/requests : 198 (toll free)
> Fax number : +91-[protected]
> E-mail :
> vodafonecare.[protected]@vodafone.com
> Website : www.vodafone.in
>
>
>
>
> ---- Original Message ----
> From: [protected]@gmail.com
> Sent: 27-Mar-2011 0:10:28
> To: vikram.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com;
> mandeep.[protected]@vodafone.com
> Subject: RE: RE: Service termination Request - [protected]
>
> This has been so frustrating to see that even nodal officer doesn't care
of
> customer complain. Monday, I am going to file a complain in consumer court
> and make it legal care.
>
> Regards
> Nikhil
>
>
> _____
>
> From: Nikhil [mailto:[protected]@gmail.com]
> Sent: Saturday, March 26, 2011 11:56 PM
> To: 'vodafonecare.[protected]@vodafone.com'
> Subject: RE: RE: Service termination Request - [protected]
> [REF:[protected]]
>
>
> Can you please let me know if there was any decision on my complain?
>
> Regards
> Nikhil
>
>
> _____
>
> From: Nikhil [mailto:[protected]@gmail.com]
> Sent: Thursday, October 07, 2010 7:56 AM
> To: 'vodafonecare.[protected]@vodafone.com'
> Subject: RE: RE: Service termination Request - [protected]
> [REF:[protected]]
>
>
> I don't understand why can't you check my account online for security
> deposit details? It clearly shows Rs 1000 under security deposit; is it
how
> vodafone serve its customer?
>
> Regards
> Nikhil
>
> _____
>
> From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
> Sent: Wednesday, October 06, 2010 11:57 AM
> To: [protected]@gmail.com
> Subject: Re: RE: Service termination Request - [protected]
> [REF:[protected]]
>
>
>
> Dear Sir/Madam,
>
> Thank you for your email dated 04/10/10 regarding Mobile number
[protected].
>
> We regret to understand that you have been left with a feeling of
> dissatisfaction during the course of your recent interaction with us. We
> wish to assure you that your experience has sensitized us to introspect
and
> improve our efforts in providing excellent service to our valued
customers.
>
> You are requested to provide us the detail of amount of security deposited
> and also provide us the scan copy of receipt which shows security
deposited
> of this amount so that we can expedite further.
>
> The Docket number for your future correspondence is[protected]
>
> We hope, we have been able to resolve your concern to your satisfaction.
> However, in case you need further assistance, do call or email us. We'll
do
> our best to help you.
>
> Happy to help,
>
>
> Vodafone Care
>
> Contact numbers
> Vodafone Care : 111 or +91-[protected]
> For complaints/requests : 198 (toll free)
> Fax number : +91-[protected]
> E-mail :
> vodafonecare.[protected]@vodafone.com
> Website : www.vodafone.in
> <http://www.vodafone.in/>
>
>
>
>
> ---- Original Message ----
> From: mandeep.[protected]@vodafone.com
> Sent: 04-Oct-2010 11:13:24
> To: vodafonecare.[protected]@vodafone.com
> Subject: Re: RE: Service termination Request - [protected]
>
>
> ---- Original Message ----
> From: [protected]@gmail.com
> Sent: 03-Oct-2010 13:11:10
> To: vikram.[protected]@vodafone.com; mandeep.[protected]@vodafone.com;
> vodafonecare.[protected]@vodafone.com
> Cc: [protected]@cagchandigargh.org
> Subject: RE: Service termination Request - [protected]
>
> Can someone respond to me and let me know when will I get my remaining
> security deposit back? Do you guys have any conscience?
>
> Regards
> Nikhil
> _____
>
> From: Nikhil Agarwal [mailto:[protected]@gmail.com]
> Sent: Sunday, August 22, 2010 9:08 AM
> To: vikram.[protected]@vodafone.com; mandeep.[protected]@vodafone.com
> Cc: vodafonecare.[protected]@vodafone.com; [protected]@cagchandigargh.org
> Subject: Re: Service termination Request - [protected] [REF:[protected]]
>
>
> Vikram, Mandeep,
>
> I had to shift to Bangalore from Chandigarh so taken new
> vodafone connecction in Bangalore. However, the closing of Chandigarh
> connection has been nightmare for me; I've been sending mails to
disconnect
> the connection and adjust the remaining balance but so far the response
has
> been quite disappointing.
>
> It is quite funny that vodafone is not integreted across states but
atleast
> they should be able to respond to e-mail and take timely action..Also,
they
> says, the security deposit check will be processed after 45 days....isn't
> joke on the name of service? It has already been 20 days already and more
> 45
> days only if they take action to disconnect my service today..
>
> Please help.
>
> Regards
> Nikhil
>
>
> On Sun, Aug 22, 2010 at 8:57 AM, Nikhil Agarwal <[protected]@gmail.com>
> wrote:
>
>
> Next time I am going to take my issue to TRAI with below proofs.
>
>
> Regards
> Nikhil
>
>
> On Wed, Aug 18, 2010 at 8:24 PM, Nikhil Agarwal <[protected]@gmail.com>
> wrote:
>
>
> I've been communicating from last 10 days but till now no action has been
> taken; please note that I am not liable for any monthly rental since the
> day original request was placed. Also, please contact me at [protected] for
> further communication.
>
>
> On Wed, Aug 18, 2010 at 9:24 AM, Vodafone Care
> <vodafonecare.[protected]@vodafone.com> wrote:
>
>
>
> Dear Mr.Nikhil,
>
> Thank you for your email dated 14/08/2010 regarding mobile number
> [protected]
>
> Your decision to discontinue your subscription is of great concern to us.
>
> If you however, you choose to discontinue your number we will process your
> request.
>
> Our executive would contact you on your mentioned alternate number in
48-72
> working hours to address to your concern at the earliest.
>
> Security amount will be refunde to you in 45 to 60 days after the
> deactivation of your vodafone account.
>
> The docket number for your future correspondence is [protected].
>
> We hope, we have been able to resolve your concern to your satisfaction.
> However, in case you need further assistance, do call or email us. We'll
do
> our best to help you.
>
> Happy to help,
>
>
> Vodafone Care
>
> Contact numbers
> Vodafone Care : 111 or +91-[protected]
> For complaints/requests : 198 (toll free)
> Fax number : +91-[protected]
> E-mail :
> vodafonecare.[protected]@vodafone.com
> Website : www.vodafone.in
> <http://www.vodafone.in/>
>
>
>
>
> ---- Original Message ----
> From: [protected]@gmail.com
> Sent: 14-Aug-2010 17:04:37
> To: vodafonecare.[protected]@vodafone.com
> Subject: Re: Service termination Request - [protected]
>
> Please update on this request and my refund process.
>
> Regards
> Nikhil
>
> On Wed, Aug 4, 2010 at 8:11 PM, Nikhil Agarwal <[protected]@gmail.com>
> wrote:
>
> > Hi,
> >
> > I've deposit amount of Rs 1000 so please deduct the due from that and
> > pay back me the remaining due.
> >
> > Thanks
> > Nikhil
> >
> > On Wed, Aug 4, 2010 at 6:26 PM, Vodafone Care <
> > vodafonecare.[protected]@vodafone.com> wrote:
> >
> >> Dear Mr.Aggarwal,
> >>
> >> Thank you for your email dated 31/07/2010 regarding mobile number
> >> [protected]
> >>
> >> Your decision to discontinue your subscription is of great concern to
> us.
> >>
> >> We would like to confirm you that there is billed outstanding of Rs 190
> >> standing against your aforesaid mobile numbers [protected]
> >>
> >> You are requested to clear the said billed and unbilled amount of Rs
190
> >> and send a fresh request for suspension, so that we can expedite the
> matter.
> >>
> >>
> >> The service request numbers for your future reference are[protected]
> >>
> >> We hope, we have been able to resolve your concern to your
satisfaction.
> >> However, in case you need further assistance, do call or email us.
We'll
> do
> >> our best to help you.
> >>
> >> Happy to help,
> >>
> >>
> >> Vodafone Care
> >>
> >> Contact numbers
> >> Vodafone Care : 111 or +91-[protected]
> >> For complaints/requests : 198 (toll free)
> >> Fax number : +91-[protected]
> >> E-mail :
> >> vodafonecare.[protected]@vodafone.com
> >> Website : www.vodafone.in <http://www.vodafone.in/>
> >>
> >>
> >>
> >>
> >> ---- Original Message ----
> >> From: [protected]@gmail.com
> >> Sent: 31-Jul-2010 23:01:37
> >> To: vodafonecare.[protected]@vodafone.com
> >> Subject: Service termination Request - [protected]
> >>
> >> Hi,
> >>
> >> My name is Nikhil Agrawal and I am holding Vodafone connection with
> >> number [protected], which was subscribed by me in Chandigarh in Feb
2010.
> >> Since I've moved to Bangalore permanantely, I would like you to cancel
> the
> >> service effective immediately. Below are the details, which might be
> >> helpful
> >> in validating the request -
> >>
> >> Name - Nikhil Kumar Agrawal
> >> Mobile- [protected]
> >> Relationship No. - 1.2015046
> >>
> >>
> >> Please let me know if any other details are required.
> >>
> >> Regards
> >> Nikhil
> >>
> >
> >
> >
> > --
> > Regards
> > Nikhil
> >
>
>
>
> --
> Regards
> Nikhil
>
>
>
>
>
> --
> Regards
> Nikhil
>
>
>
>
>
> --
> Regards
> Nikhil
>
>
>
>
>
> --
> Regards
> Nikhil
>
>
>


--
Regards
Nikhil

Vodafone — Unauthorized Charge

PLS PLS NEVER TAKE VODAFONE CONNECTION. THEY CAN JUST MAKE GOOD ADS AND REST IS ALL PATHETIC. SYSTEMS ARE PATHETIC, CUSTOMER SERVICE IS PATHETIC & NETWORK IS PATHETIC.

I AM BLACKBERRY USER, THEY CHARGED ME DOUBLE MOR MY BLACKBERRY CHARGE AND DEACTIVATED MY PATHETIC CONNECTION...

TILL DATE THEY HAVE NOT RESOLVED MY PROBLEM. PLS GIVE AWAY YOUR VODAFONE CONNECTION

my vodafone postpaid scheme was over in month of may when i asked to my connection prepaid again the vodafone excutive changed my scheme without asking me and i got double charges in one month and till now my bill charges are unacceptable please charge my bill correctly or atleast give me some discount so i pay my bill

Vodafone — Unauthorized message

Vodafone is a company , which is working like “Dadagiri” with vodafone customer in west UP.
My mother got a sms “Wolrd Alter seva. 3 june ko aapke balance se 30 rs katege.” Like that. Is it service of any company. Without any recommandation of customer. She did not request for this type of service, but company is providing them this service in villages on 30 rs charges for the same
Is this valid and appropriate service in villages? Just send a sms to them and detect money from their account.

Vodafone Prepaid Connection — unauthorized charges.

from my vodafone no [protected] 60rs has been deducted which is 30rs of astro pack and 30rs of callertune charges.although i havent tell them to activated any scheme on my no. So pls kindly refund my charges.

Vodafone — charged 5 rs daily

Respected sir,

I am now using vodafone mobile is charged for hungama activation Rs 5 daily.
please deactivate that service. i dont need that service. pleease help me as soon as possible.

My no is [protected]

Vodafone — daily am getting charged for unauthorized messages service

daily am getting 5rs charges for hungama service pack but i have not activate that service..daily 5rs am getting charges for that service...even i have complain to vodofone care execuctive more than 2 times but still daily am getting 5 rs charges..so plz help me and do stop that service as soon as possible

sir,
i hv vodafone sim with no. [protected]. , a international match day pack service is getting activated automatically on this no, i m again and again deactivating dis service by sending sms " CAN
IMD" on 144, den i m geting messg of its deactivation, but after sm
tym again m geting messg frm 567889.. """ based on your
request international match day pack has been activated . """ and evry tym
i m charged Rs 5. i calld customer care.. but every time they said that i m
activating this service ..by pressing some button while i get promotional call
frm vodafone..but i told them every time that i do not even attend these calls
.. and they say dat we are puting a complain to further check my no.. but i
got no response. then on saturday i went to vodafone store in new shimla. i
explained them evrything.. they also sent the msg frm my cell for
deactivation of dis service.. bur after de-activation again it got acivated
automaticaly.. then they said thet they are sending complaint . . on sunday it
remained deactivated ..and on monday i got call frm vodafone.. dat in
future i will nt face these kinda problem.. at 11:52am i got dis call and
at 1:52pm this service again got activated..daily this service is getting activated and they are charging me Rs 5 daily .i m again and again calling 198 and 111. i also sent mail regarding this complaint to vodafone nodal officer .and appellant authority.. but m not getting response .. i hv activated internet pack
for 1 month on dis no . dats why m nt changing operator...m fed up nw.....
Please help solving dis problem . ..

Regards
Saurabh Soni
[protected]

Vodafone — Unauthorized charge for a Service

Hi,

My Name is Pushkin Bansal and I am in possession of a Vodafone Number [protected] which was activated in the month of August 2009.
Since the Month of December 2010(exact date 11/12/2010), Vodafone has been charging me for some "Hungama Song Download" service which cost Rs.5 per day till last week when i had to manually deactivate the service.

When i asked for clarification for the same they told me that they can not revoke the charges as the service was activated on my request and the Activation Date is 03/02/2011 that is almost 2 months after the actual date from which i am being charged.

This ambiguous statement is not being given a clarification too and they said they will not repay me the charges.

Also during the course of my conversation with them over Email, they supposedly informed me that my email address has also been changed even though i did not request for any.

your expert assistance is requested in this matter.


Best Regards,
Pushkin Bansal

Hello,

I'm being charged for the services I have never opted or used. In my previous bill on both my numbers [protected] and [protected] with corporate plans, I found charge of 15/- for callertunes. My numbers have no callertunes and the default is normal tring tring. I've contacted vodafone a number of times to waive off the charges but got the same reply that callertunes is activated for my numbers.

If I was charged for the boring TRING TRING every mobile phone user should also be charged the same.

I request the concerned team to investigate on this and take the appropriate action.

Regards,

VIvek K

Vodafone — Unauthorized yearly charges for internet

I had requested Vodafone on April 15th 2011 for unlimited activation of blackberry services (599/month plan) on my blackberry bold hand set. The same was activated but they charged me a one time payment of 4999/year for the services even though it wasnt authorized by me. I made several complaints and had been to the Fort Mumbai branch and met the manager who promised me to do an reversal on the amount which is 4999. But to my horror the bill was passed and i pay my bill thru ECS and even after my repeated requests, an amount of 7038 was auto debited from my account. The customer service of Vodafone is really pathetic and they are so cold to customer requests. I wish to sue them over this. Can some pls help me

i am using this no. [protected] of Vodafone. They always charge extra balance and costumer care executive argues with us when we complaint them.
Kindly please help me!

Vodafone — unauthorized charges

Hi
1) I was in roaming and for every msg i send in roaming the msg populate that 1.5 rs deducted bt after few days i realised that everyday my 30-40 rs extea are getting deducted. what i called to customercare they told me that due to raoming every msg cost 4 rs. dis is already too high..n if they r sending msg that 1.5 rs are deducted then y 4 rs are deducted...

2) Once i subscribed for vodafone to vodafone free service den after that for around 2 months i didnt subscrcibe this service bt suddenly on the 3rd month my 250 rs got deducted from my account balance saying that nw V2V is free. however i didnt susbcribed that. when i talked to customercare regarding the same they said it was auto renewed on ur mobile no.
dis vodafone agai deducted my 25o rs... eriously vodafone sucks...taking out my money lik anything.. so so much hidden charges they hav.. and any time dey wil renew any scheme on ur account and u would b having no clue for this.. and deduct money ..and den will say it was auto renewed...

my moblie no. is [protected]
mail id : nupur.[protected]@rocketmail.com

its true

Dear sir,

I am having problem with my vodafone Prepaid no [protected] due to Some unauthorized charges deduted by ur organisaton.I talked ur customer care for theabout the reason they said i activated caller tune by pressing keys. but i remember that i never done that and also said that caller tune activated on 20th oct and followed by a text message but i never got any message from ur end. Finally the funny thing i got a message from no 6789(ur customer care TA Sh Gurvinder Singh280) about my satisfactions. Kindly Reply Y or N and it will be toll free when i replied then Rs.5/- deducted. alas how service ur organisation!!!!!

pl revert back the deducted money........Rs.45/- and Rs.5/-

Mazumdar
[protected]

HI I Am using vodofone no [protected], every time my mobile restarts they are charging around 15 RS, and there are charges for unsubscribed data plan, blindly taking the money. even if we call to cc they are not responding properly. they simply cut the calls, no remedy at all. made complaints so many times. and some times they are sending the full taktime offer, if we recharge for that amount again there will be the service charges and tax reduction even if we recharged within that time frame, I really fed up with vodofone services, I never faced such n number of problems within few days in some other service provider.

VODAFONE ESSAR LTD — unwanted phone calls

sir,
we are getting unwanted phone call and message from phone number [protected],
[protected].please send me details of this phone number on my email
ID.

Hello Sir,
i want to knw the complete name and address of the mobile no. [protected]

Dear Sir/ Madam,
Salute and warm regards. Last month my sister and bro-in-law complained of getting unwanted calls from some vodafone user whom i have traced is active in Tamilnadu. one day my bro-in-law picked up the call of that unknown number and the caller himself identified as bikas bora and wanted to talk to my sisters daughter, whom alongwith us the family members she even does not know. later those calls were diverted to my mobile so that I can teach him a lesson. the caller continued to do so every night with a new number all of which were forwarded to me.one day the caller sent a threatening message to my cell of killing me on 20/12/2011. Please look into the matter and do the needful. Callers numbers are-[protected],[protected],[protected],[protected], [protected] and [protected]

i am getting unknown calls from [protected]..
please somebody help me and teach this guy a lesson that we should respect girls and women , don't to tease us..
a request from me guys please do something..

than k you everybody..now nothing worry to me...
this problem is solved..

please sir
sent me the details of this no. which i am sending to you because it is disturbing me a lot
ph. no. -[protected]

he is fraud against to the consumer

Sir,
My name Ajay kumar, Billing Adrress VPO Atali Tehshil Ballabgarh Faridabad 121004.Land Mark Near Kutti Mandir. I have applied for new post paid connection under Vodafone on 25th of May2012 through Datasys E- service Private limited, 8, Rani jhansi, 3rd floor. Ph no [protected]. Receipt No: 54538. With sum of Rupees 250/- which is not been activated till today and i have not receive any information from them. I am not secure by leaving my ID, Photo and other information with them. I have also visited my nearest Vodafone outlet at Neelam bata road faridabad (Hr.), after putting my problem to them they have promise to give me a new no which I have applied on 1st of May, even than I am not been able to use my phone till today. I need your concern on the matter as soon as possible.

Vodafone — call logs

sir i am a vodafone customer having d no [protected].i need the previous weeks incoming & outgone numbers details so plse mail me immeadietly

Respected sir

i want the call history of the month aug & sep so pls do the favour soon to my id of this num [protected]

hi sir

I want the call history of the month october so pls do the favour soon to my id of this num [protected]

i need the whole month call history of my number which is [protected]. can u plzzzz do it soon as possible????????

Hi Abdul,

We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure to get the call history for your prepaid number. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

i want call histoy [protected] of this number in month of march

i want call history [protected] of this number in the month of march

i want to get the call history of my mobile no(0091 [protected]), pls send to my email : [protected]@yahoo.com, urgent plzzzz

Dear Sir,
Pursuing for my business (IT) i need to have the call history of my vodafone number [protected]. Kindly benevolent to help me.

Prince. S

i want the call history of last two months of this number +[protected].plz send me it.

I want to know the call history of my vodafone number [protected] on 31st december 2010 from 6pm to 9pm

i want the call history of [protected]

Respected Sir / Madam

I,m looking for my Vodafone Prepaid [protected] call history for April May 2010.

It is too urgent.

Thanks.


Deepak Kumar

Dear Sir,
I want call history of vodafone number [protected] for a personal reason, please send me on my mail id [protected]@ocularconcepts.us. This would be a great help!

Please send me the detail call history of last 15 days for this number [protected] at [protected]@gmail.com.

Please send me the details of [protected]. its issued unde the name of Mrs. Saroj bala... Please mail me the details on raghavs.[protected]@gmail.com... Please its urgent
Thanks

i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly make it as soon as possible on my email id,

[protected] is the give me the whole information of this number call history and last 6 months detais.

i want to get call history details our vodafone prepaid number [protected] to our email address.

i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly mke it as soon as possible on my email id, [protected]@yahoo.com

Idea — I want to know my call details from 1st April to 7th April

Dear Sir/Mam

I want to know about my cell phone call details from 1-Apr-2012 to 4-Apr-2012.

only april month call history send to my mail id.

my mail ID:-kapil.[protected]@essar.com

Hi sir/mam,

This is with regards to get call details of my vodafone no. [protected]. I just need to get the call history from 18th of april 2012 to 22nd of april 2012. Once you get this please mail me to my gmail id- [protected]@gmail.com
Pleas help me, if i wont get this i would be in trouble.
Would be much appreciated!
Thank you!!
Nishit

Hi sir/madam,

i am selvam i want some details about call history of this number( [protected]) from the date of last three month. kindly sent the details as soon as possible


Thanks & Regards
selvam

Call history

I want a complete call history ( of the month August, September and October, 2012) including all INCOMING and OUTGOING calls from my mobile. My mobile number is [protected]. I need it at early as possible. Going to "MY ACCOUNT" in www.Vodafone.in , I searched for it a lot but could not get it. So please help me and let me have my call history as early as possible.

try ur luck. as per trai rules call details mut b provided free of cost online or Rs.50 for post

I[censored] r pre-paid myvodafone wil give u only 10 day's details... nothing more. dey say dat they follo trai rules but nt giv call-history on demand as per trai rules.

further dey also send and route numberless calls which is strictly prohibited by trai...

dis is deir usual trait. dey say v contactd u but u wr nt avbl and ask fr time and altrnat number, but the truth is dey would hv nevr calld u...

Dear sir,

My name muzammil, my number is [protected], i need call history for 1 nov 2012 to 15 Nov 2012.

Please help me, its very urgent.
My Email ID is [protected]@yahoo.co.in

Thanks
Muzammil
[protected]

Dear sir,
My name NIWAS GHUGE my number is [protected] i need MY MASAGE SENT DITEAL TO 01/11/2012 TO 18/11/2012 Please help me, its very urgent. MY EMAIL ID [protected]@gmail.com

Dear sir,
i want my in coming and out going call history plz send to my mail id asadi.[protected]@gmail.com

i want my incoming and out going calls [protected]

i want my vodafone call history from 1 oct 2012 to 31 nov 2012..... It will be very kind of you if you let me know my call log within 24hrs. my mobile no-[protected]...[protected]@live.com

Dear Sir,
Please help me to find my call history (incoming / outgoing) and messages (incoming / outgoing) from my Vodafone number [protected] on the duration of last two months. Please help me. This one can save my life because some one has cheated me very badly.

Sir mera naam bapi hai mujhe [protected] is mobile Ka call history chahiya agar ho sake toh mujhe bhej dena

Please send me the call history of my mobile number +91 [protected] on my email address which is
[protected]@yahoo.com urgently.

thanks

dear sir,
someone is blackmailing me to take my personal call history from vodafone call centre of my incoming and outgoing calls.
how can a vodafone executive reveal my personal data to anyone not from my family??
please help me regarding this and help me how can i stop such thing so that no one can share my call history...
can u please block my entire call history urgently by today or tomorrow????

please mail me on [protected]@gmail.com
urgently

please get me the call history of the vodafone number- [protected] on my email id.

regards
paulpaccino

i need call history of the number [protected] prepaid number please send to the email address

pls send [protected] call history to my email id

I want to know my call details of my own mobile number [protected] for dated 24.07.2013 as i have lost my costly mobile. The FIR IN ORIGINAL was submitted in vodaphone office Baijnath for the said request. But the response was Nil.my number was used by that person for 2/3 days as the balance was nil on the receipt of duplicate SIM.I talked to vodaphone care but they told me that your number was used on dated 24.07.13 but no call detail was submitted to me. Please help me to get my mobile number call detail on the said date so that i could able to trace my mobile .

Dear Sir / Madam,


call history of prepaid mobile number
i want to get call and sms history of a vodafone prepaid number i.e.,[protected] kindly make it as soon as possible on my email id [protected]@yahoo.com

Please provide as much information as possible...

please send me call history of mobile no [protected] in my email ID [protected]@rediffmail.com

regards

kanwar

Dear Sir,
I want call history of vodafone number [protected] for a personal reason, please send me on my mail id jamgade.[protected]@gmail.com. This would be a great help!

someone using my phone and making its use in wrong way

sir am vodofone customer. i want last week incoming and outgoing call details.[protected]

sir am vodofone customer. i want last week incoming and outgoing call details.[protected]

Please send me the detail call history of august, sep. and oct. ..plz send it as soon as possible on my mail id ..here it is ... [protected]@yahoo.in

Please send me the detail call history of august, sep. and oct. ..plz send it as soon as possible on my mail id ..here it is ... [protected]@yahoo.in
my no. is [protected]

hi sir
my no [protected]
plz send mi my call history is emergency hi is so important
only 2 mounth

I want Outgoing incoming call History

I want call history of my vodafone number [protected]from aug1to15thaugust

Please send vodafone no. [protected] call history in my g mail

Please send vodafone no. [protected] call history in my g mail

Respected sir;

Sir pls sent me the call history of my vodafone number of 2015 feb 27, 28, 2015 March 1, 2, 3. my urgent call logs were lost. sir pls help. my number [protected] kerala

Sir i want to my no [protected] call history last 1 month plz helpme

Sir i want call history march 2015 my num. [protected] name vinod kumar

wrong calls

hi i need complete call details for the past 30 days for the number [protected]

Surrender vodafone sim card

I want to surrender vodafone sim card. Because is my personal issue. Plz surrender sim..

calls detail

dir sir please give me a only one day call details[protected] outgoing and incoming please i request you sir [protected] thank you vodafone

bill amount after deactivation services

Hi, I am indrajeet Singh, working as Associate Assistant in Oracle Financial Software services in chennai. I had Vodafone post pad connection till last month, after Deactivated all services i have to pay bill more.

I NEED PUK CODE NO.

HOW TO NOW MY PUK CODE NO.

no recharge done

i recharged my no with rs 58 order no 90696645 n the recharge hasnt been done yet.also the money has been debited from my account.kindly look into d matter.

Bill came more than assumed

I had calculated the usage of the bill it was calculated to be less.
But Vodafone billed me a-lot.
They also provide very bad service.

hi pls details 2 me as fast as u can by email or sms

Hi Frm this vodafone mobile no. Call is c. ing frm 2 days but no answer Only disturb ing Numbr is _[protected] Give me mail All his name, address current city, state n full details pls

3G Network

3G problem Name:- Ranchhodbhai P. Dholakia Contact Nom:- [protected]

call history

i have need for call history of [protected] please give me a call history of this number its my life question

need customer address

I send two vodafone customer.You have send me any one customer address.This my Spacal requested to you.Please sir help.This fall me a big trabule.

My number 9143409298 is not under any Relationship Manager

Whenever I call on 222, I am asked to call 111 or [protected] as my number [protected] is not under any Relationship Manager. Kindly look into the matter and let me know my RM on my mobile no. [protected] or mail at rohit.[protected]@gmail.com.

Massages Receive from Company

I have activated DND service on my vodafone prepaid number [protected] but i still receiving massage from companies. So what can i do now?

Deduction of 25 rs for a service that i didn't activate

While browsing internet i got a message saying that a service named 'follo' had been activated. But i didn't request for it. The offer was activated without my request. I deactivated it and now kindly request you to help me get my money back.

Hello Sir,
Please provide me my call details from 1st Dec. 2016 to till date, because of my personal issue, its very urgent...
please send me on my brothers email id - [protected]@gmail.com

mobile no - [protected]
name - shivani lomate

Dear Sir,
I want to my Vodafone call History for the month of January 2013 to February 2013.

Thanks & Regards
Ali Hossain Molla

Dear Sir,
I want to my Vodafone (M-[protected]) call History for the month of January 2013 to February 2013.

Thanks & Regards
Ali Hossain Molla

Vodafone Essar — Plan & bill dispute

Already we have raised complaint against Vodafone Essar regarding the bill & plan dispute (i.e) Wron plan activation


As directed by you ,I have called Customer care for waiver ,But they didn't give any proper response ,They asked me to pay bill amount else they will stop the service


Regards
Sridhar .R
[protected]
Alt no [protected]

Dear sir,


We already registered a complaint regarding the billing & CUG (Docket no [protected] )

Already sent mail to vodafone.[protected]@vodafone.com,corpcare.[protected]@vodafone.com,outbound.[pr...⇄

But No response from your side ,Already the number [protected] get barred (this creates loss for me )

This is the 6th time ,I m sending the mail to you towards the bill dispute

As per the last mail received on 28th April 2012 from Vodafone stated that ,we have to wait for another 5 working days .So the complaint is still in processing ,Then how come the number [protected] is got terminated (i.e Outgoing service has been barred)

So we want this number ([protected])to be released .


Make sure that ,we are not going to pay the bill anymore, without waiver or any positive response from Vodafone care

because the wrong plan activation had been done by the Vodafone executives


Note :

Regarding this issue ,we Once again called up for Vodafone customer care(198 complaint line) .We didn't get any proper response ,the agent Mohan had took that call ,and we asked him to escalate the call to any one of the higher officials on the floor.
the call has got escalated to Ibrahim .He said like he is a team leader .We had a 20 minutes conversation regarding this issue .In the 20 min ,we didn't get any proper response .And again what he said is like ,he cannot do anything for this issue, and he blindly says that ,to contact the executive where we have taken the connection and he hang up the call on us without our permission .
we planned to activate the CUG 199 plan .That because of your(Vodafone) promotional call before a year . You called us ,and explained about all the CUG plans so we have taken ,from that plans ,we just gone for 199 plan for both the numbers (unlimited lifetime free).Regarding this we submitted all the proof .This what happened,we came to know that our mobile numbers([protected]&[protected]) not in CUG connection and also wrong plan activation has been done.

Without knowing this ,we blindly paid bills for last 11 months

Please do some needful ,don't need any unwanted explanation .Because we know that this what happened .


Regards
Sridhar.R
[protected]
[protected]