Vodafone India Complaints & Reviews

It was really nice that the company reverted back to my complaint and solved it. Mr. Hamza from Vodafone store at Thakur Village called up and clarified all my doubts. GR8 you guys were really Happy to help. Thanks once again.

Dear Team,

Every time come error 0x5 in vodafone how to fix.

Hello Friends,
I also got mail and call from Nikunj Agarwal and number is [protected]. Friends, please don't share your friend mobile number to anybody if he asked you and threat you of police case and all. These all are bull . vodafone stop some faltu tricks.
Vodafone have same kind of operandi in all outstanding bill.

Friends if you receive any mail or call from Nikunj Agarwal don't be afraid. Ask him to do what you want to do.

Friends,

i also got such call last Saturday 6the Oct, 2012. This time thee police officer name is Mr.Sunil Walte (no calling from: [protected]) and he told me theat "theere is a warrant issued on my name. If you want any more details call thee Maharashtra high court advocate Mr.Mahesh Shalvi[protected]". When i called up theat number Mr.Mahesh says theat he is a high court advocate in Maharashtra and theis case is about vodafone bill payment. i told him theat theey charged me for thee service which i never requested for (Data Services - may be vodafone live) and i told theem i ready to fight legally. Then didn't get further call till now at-least.

Vodafone — Hard Copy of the Bill not received

My name is Imran Haider Zaidi and I am using Vodafone Post Paid connection. My cell no is :[protected].
I am using this no from the past 3 or 4 months. But from past 2 months I have not received any hard copy of my bill.
Kindly Look into the matter

Hello Vodafone

I have been tired to make phone calls to customer care. I sent sms BNR to 111 many times but didn't get any result. I sent email to vodafone but did not get any result. Still I did not get my bill. Customer care representative say that Original Bill and Duplicate Bill both have been received Mr Rabish Kumar. I am Rabish Kumar. I did not receive any bill then why they are saying so. They are just making fool to their customers. I am very upset with its service.

If you cannot sent bill at lease tell me the procedure of disconnecting the service of Vodafone. I would be grateful for this kind deed.




On Wed, Mar 28, 2012 at 9:43 AM, Rabish Kumar <[protected]@gmail.com> wrote:
Dear Vodafone

Seven days have been passed and I did not get Bill at my mailing address. Worst service ... i have seen in my life. I called many times to customer care also. No one is willing to provide any right solution... just creating stress and nothing... I would be better for me to stop the service of Vodafone. Thank you thank you for your worst service.

On Fri, Mar 23, 2012 at 7:11 PM, Vodafonecaredel (DEL-NE) <[protected]@vodafone.com> wrote:
Dear Mr. Kumar,

Thank you for writing to Vodafone regarding the billing on your Vodafone mobile number [protected].

We would like to confirm you that as per our records, “Not to Print Bill” service was activated on your Vodafone account since dated 18/01/12, due to which we were unable to provide you the hard copy of your Vodafone bill. Hence, the same has been deactivated on dated 25/02/12.

We would like to inform you that as per our records, hard copy of your Vodafone bill for the billing period of 03/02/12 to 02/03/12, has been delivered at your registered billing address on dated 14/03/12. However, we have forwarded your request for hard copy of your Vodafone duplicate bill for bill dated 03/03/12, to our specialized Vodafone care team on dated 22/03/12. Your service request number is [protected]. We assure you that hard copy of your Vodafone duplicate bill will be delivered at your registered billing address with in 7 working days from the date of request taken i.e. 22/03/12. We request you to kindly wait for remaining period.

Assuring you with best of our services and we value your association with us.

Happy to help,

Umesh Pandey

Vodafone Care

Contact numbers:
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in



_____________________________________________
From: Rabish Kumar [[protected]@gmail.com]
Sent: 22-Mar-2012 12:27
To: [protected]@vodafone.com
CC:
Subject: Re: Duplicate bill on Vodafone mobile number [protected]




Hi

I am talking about Hard Copy Bill not E-Bill. I am not getting Hard Copy Bill at my mailing address. I have sent an SMS, BNR to 111, but I get revert sms of "System is busy, please try later. I seems that Vodafone is not going to give any solution. I am very upset with its service.

On Thu, Mar 22, 2012 at 11:43 AM, Vodafonecaredel (DEL-NE) <[protected]@vodafone.com> wrote:
Dear Mr. Kumar,

Thank you for writing to Vodafone regarding the duplicate bill on your Vodafone mobile number [protected].

We would like to inform you that as per our records we have already delivered your E-bill at your registered E-mail id on dated 06/03/2012 and the hard copy at your registered billing address on dated 14/03/2012. However, we have registered your request for duplicate bill with service request number [protected]. Hence, we assure you that you will receive the duplicate bill on your billing address within 7 working days from the date of request. Further, you may certainly check status of the payment received, amount due and the credit limit assigned to your Vodafone account on dialing 1111 (toll free).

Further, we would like to inform you that you may certainly check and download your Vodafone bill from your “My Vodafone” account. All you need to do is, follow the simple instructions mentioned below:

· Visit Vodafone website www.vodafone.in
· Select My Vodafone
· Select Delhi region
· Register in case you are a new user and you will get an option to receive your password via e-mail or SMS
· After selection any of these option you will receive your password within few minutes
· Enter the user ID as your Vodafone mobile number and the password
· Click on My bill
· Click on View bill


Further, if you have any concern kindly confirm us back so. that we can assist you in best possible manner.

Assuring you with best of our services and we value your association with us.

Happy to help,
Anit Kaur

Vodafone Care

Contact numbers:
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in




_____________________________________________
From: Rabish Kumar [[protected]@gmail.com]
Sent: 21-Mar-2012 10:22
To: vodafonecare.[protected]@vodafone.com
CC:
Subject: Not Getting Hard Copy Bill




Hello Sir / Madam

I have Vodafone postpaid connection since January. Since then I am not getting hard copy bill at my mailing address. I need hard copy bill. It is necessary for me. Before taking connection Vodafone executive promised that hard copy bill will be delivered time at my mailing address. I called customer care many times but I didn't find any solution. This month (perhaps on 14 march) one lady executive told me your bill has been sent and you will be delivered withing 2-3 days. Today is 21 March (the last date to pay my bill) but I did not get my bill yet. One thing more I need hard copy bill only. If I didn't get bill on e-mail, it doesn't matter.

I also have read this type of problems created by Vodafone on many online forums and sites. It seems Vodafone is not interested in providing hard copy bill to its customers. The company is only fooling people and promising false.

I hope you will solve my issue soon and send previous two month hard copy bill also. Otherwise I am free to switch to other operators.


--
Rabish Kumar
Mob: [protected]


This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.




--
Rabish Kumar
Mob: +91-[protected]

This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.




--
Rabish Kumar
Mob: +91-[protected]

How can I trust. Each time Vodafone say that your bill has been delivered. But since my connection I did not get any bill.

My name is Lokenath acharjee and I am using Vodafone Post Paid connection. My cell no is :[protected]
I am using this no from the past 3 or 4 years . But I have not received any hard copy of my bill.
Kindly Look into the matter

Vodafone — not satisfied will the billing method

I am Mahesh Tanawade, wants to complaint regarding the the billing method of the Vodafone Mobile Services . I have been using the services for more than 4-6 years. prior to the Postpaid connection was a prepaid customer.
I have been recieving the bills for the the calls that i have not made. i have intimated about these issues for the past couple of months, this time i have recieved a bill of 3420 /- Rs. for the office purposes i have also activated the GPRS connection on the mobile. the very next day i have recieved a bill for the GPRS connection worth 2640 /-Rs. i again informed the customer support saying the it is not affordable for a common user to pay suc an amount of money all the time. i was pretty much sure that the calls were not made by me..
The the customer support agent agreed for the full and final settlement of 2640 Rs..Where an executive was sent to my address for the collection of the dues. I made the payment and the reciept no...866574
the relationship number is = 8.11469486.00.00.104571.
Now, i have recieved Two letters concerning the the same, One is sent By an Vodafone asking me to pay the 3420 Rs which includes the 2620 Rs as well as 850 rs which was for GPRS. I informed that vodafone care about this. Also informed that the SIM card is already been removed and the card is not active any more..
The Second letter i have recieved from an Advocate stating me to pay bills as soon as possible or Necessary Actions will be taken... Finally, An agent calls on the Alternative number which is my fathers personal number, Using Abusive language forcing to pay the bills.
Now what kind of Service is This...? i am an IT tech working Night Shifts for an American company.. I dont get time rather to spend with my family...
Now I am not at all Interested using this service or rather paying for it...
Hence, I Request to Disconnect the Services..

Vodafone — Bad service and not refunding the initial amount

SIr/Madam,
My name is pooja. I buy a Vodafone postpaid connection 3 months ago.
I am not satisfied with following points;
1. customer care service is worst, they never attend my phone call .
2. billing method was not appreciate,they have charged me for unnecessary things,
my first bill came 15 days late just before one day from the last due date.

Mob. No. [protected]

Vodafone — fraud by not returning deposit amt

i dhruv dhingra took a postpaid connection og vodafone. the no which was alotted to me is not being provided to me. further when i told them to cancel my no they are not returning back the security amt. when i calles d respective agent, he started talkin to me in a very rude manner n used abusive words.

dhruv
[protected]

The irresponsible replies are incredible.

Shri JP Mundkur
Head customer Service.

Shri Zillah V
Nodal Officer.

Dear Sirs

This refers to your trailing mail dt 29/08/2012. It is again reiterated that the original offer agreed to, was for the combo plan offer of 149/375 (3G). This plan was never activated meaning that in both cases Vodafone failed to provide the service promised. Instead on 19nth August 2012 sent me a welcome note against mobile number: [protected] with a talk plan of 199 without mention of the plan I wanted.
Please note that the number for which the welcome note was sent was never alloted to us, on the other hand vodaphone executive Anuja Nair informs by trailing mail dt 25/07/2012 that this number has been permanently disconnected on 4/4/2012 which is many months before I even applied for.

As regards the other mobile number: [protected] immediately on observing that there was neither 3G allotted and well after after the date promised another unasked plan seems to have been assigned against my name and a false bill raised. The trailing communications with vodafone executives establish that either vodafone systems or the executives have failed to deliver. What is most disheartening is that even after these are pointed out in no uncertain terms Vodafone shamelessly raises a cooked up bill for both the numbers.

From the amount of correspondence caused from such casual responses right from initial communications is something to be seriously looked into by vodafone. Your's is a Service Industry and such casual attitude in responding to customers really does not augur well.
Since no serious efforts have been made on my complaints I intend to reproduce this in Vodaphone's forums disillusioned and hoping some corrective steps will result. I demand full refund of the amount of Rs 598/- and an apology (if not compensation), from the Management of Vodaphone.

Paul Varghese
[protected]@aol.com







Dear Mr. Varghese,

Thank you for your email dated 26/08/12 regarding the amount due towards your Vodafone mobile number [protected].

We once again tried contacting you on the number [protected] however were unable to speak to you.

We request you to refer to our interaction with Ms. Varghese on 31/07/12 where we have already informed you that the 3G service could have been activated
in the next two working days.

However as the same was not acceptable by you the same was not activated. Hence the data usage featuring in your bill dated 01/08/12 is payable
from your side.The security deposit and the activation fee cannot be adjusted towards the amount due of your account.

We confirm that you have paid a Security deposit of Rs.200.00 and a SIM card cost of Rs.99.00 at the time of purchase of the above mentioned Vodafone mobile number.

As per the deposit clause which reflects on the scheme enrollment form duly signed by you, we have clarified that the above mentioned Security deposit would stand refunded
only if the above mentioned Vodafone mobile number remains active for one year.

Hence we are unable to adjust the security deposit or the SIM card cost towards the amount due on your account.

Vodafone mobile number [protected] currently reflects an amount due of Rs.521.83. We request you to kindly clear the same at the earliest.

Mr. Varghese, given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us.

Service Request Number:[protected]

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Parikshit Rao
On behalf of Nodal Officer
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in



From:
paul varghese[SMTP:[protected]@ME.COM]
Sent:
Sunday, August 26, 2012 1:46:00 PM
To:
Nodal Mum (MUM-NE)
Subject:
Re: Withdrawal of application / request for disconnection request no [protected]
The 3G plan asked by me on both occasions was not activated. A false bill showing high usage after my several requests on telephone and also showing
a large usage after my desperate written request dt[protected] at Vodaphone store, Thakur village has been raised by vodaphone. All the while I am being
informed that system is down. One of the two payments made in advance against the different numbers is adjusted against the fraudulent inflated bill raised
by Vodaphone. Interestingly several similar complaints fill the Internet in your forums as well as customer forums. You will be well advised to look at your
systems for frauds and billing the customer wrongfully. An investigation and refund of Rs 598/- on your part is the least I expect from the Nodal officer.
My wife has never agreed to make payment of this bill which please note. Refund the advances taken from me immediately.

Paul Varghese

Sent from my iPhone






On 24-Aug-2012, at 4:49 PM,

"Nodal Mum (MUM-NE)" <
Nodal.[protected]@vodafone.com> wrote:



Dear Mr. Varghese,

Thank you for your email dated 22/08/12 regarding the payment made by you for the new Vodafone Mobile number.

We once again tried contacting you on your alternate number [protected], however have been unable to speak to you.

The credit of Rs.300.00 was already given to you for the payment made by you to the dealer. This credit has been given on your Vodafone mobile number [protected]

and has featured in your bill dated 01/08/12, under the head “Misc credits / charges”.

We request you to refer to our conversation with Mrs. Varghese on 31/07/12 where we have already addressed your concerns about the 3G service.

The balance amount due for your Vodafone mobile number [protected] is Rs.521.83 and we request you to clear the same at the earliest to enable us to restore

the services on your account.

Mr. Varghese, given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us.

Service Request Number:[protected]

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Parikshit Rao
On behalf of Nodal Officer
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in




On 10-Aug-2012, at 6:37 PM, "Nodal Mum (MUM-NE)" <
Nodal.[protected]@vodafone.com
> wrote:





Dear Mr. Varghese,

Thank you for your email dated 10/08/12 regarding the payment made by you for the new Vodafone Mobile number.

We once again tried contacting you on the alternate number [protected], however have been unable to speak to you.

As mentioned in our earlier email dated 09/08/12, we would require the scanned copy of the receipt to investigate the matter and revert to you accordingly.

We look forward for the scanned copy of your payment receipt.

Mr. Varghese, given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us.

Service Request Number:[protected]

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Parikshit Rao
On behalf of Nodal Officer
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in




[protected][protected]---
From:

paul varghese[SMTP:[protected]@ME.COM]
Sent:

Friday, August 10, 2012 9:49:32 AM
To:

Nodal Mum (MUM-NE)
Subject:

Re: Withdrawal of application / request for disconnection request no [protected]

Why is a scanned copy required when the payments are available on your system. Why do you guys make us work more than the service you provide.
Haven't you got proofs enough. We have of the quality of your service and systems and integrity too. Please note that such dilly dallying is not

acceptable from Vodaphone. We have had enough and reconsidering our relationship.
A very casual approach indeed even at the nodal levels. Pl re- read the series of messages below if you have not got the point.

Paul Varghese

Sent from my iPhone


On 09-Aug-2012, at 6:30 PM, "Nodal Mum (MUM-NE)" <
Nodal.[protected]@vodafone.com
> wrote:



<image001.jpg>

Dear Mr. Varghese,

Thank you for your email dated 08/08/12 regarding your concerns towards your Mobile number [protected].

We tried contacting you on the number [protected] however were unable to speak to you.

You are requested to refer to our interaction with Mrs. Varghese on 31/07/12 where we have clarified that the 3G service would be activated in two working days.

However as the usage was done without the 3G plan being active the usage is payable from your side which is featuring in your bill dated 01/08/12.

The amount due for your bill dated 01/08/12 is Rs.521.83. We request you to clear the same by 19/08/12.

We once again request you to provide us with the scanned copy of the receipt issued by the sales associate for the payment made by you to him for the new connection.

On receipt of the same, we will surely arrange for its refund after co-ordinating with the respective sales associate.

Mr. Varghese, given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us.

Service Request Number:[protected]

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Parikshit Rao
On behalf of Nodal Officer
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in



From:

paul varghese[SMTP:[protected]@ME.COM]
Sent:

Wednesday, August 08, 2012 5:29:52 AM
To:

Nodal Mum (MUM-NE)
Subject:

Re: Withdrawal of application / request for disconnection request no [protected]
There are already records in your system for your collection of payments of Rs 299 on bothoccasions that is against two Sims
Never activated with the 3G service we asked Obviously the services we asked were never activated. Please get your systems checked and
do not try to confuse the issues. You may also check with your executve Shri Santosh . We are seriously considering whether we can continue
to rely on Vodaphone for our other numbers. Not happy with the service at all.
Paul Varghese

Sent from my iPhone


On 31-Jul-2012, at 11:59 AM, "Nodal Mum (MUM-NE)" <
Nodal.[protected]@vodafone.com
> wrote:


Dear Mr. Varghese,

Thank you for your email dated 28/07/12 regarding the Vodafone mobile number [protected].

Further to our conversation with Mrs. Varghese, we wish to inform you that the request for the 3G service and a plan was to be initiated after two working days.

The plan was to then start after two working days from the time the request was made.

However if there is any data usage done prior to the activation of the 3G service with its plan, the same is chargeable at 10p per 10kb.

There is credit of Rs.300.00 passed in your account by our stores in Kandivli as a very special gesture.

However the bill which will be generated for your account, will be payable from your side as there is a usage in your account.

We request you to provide us with the scanned copy of the receipt issued by the sales associate for the payment made by you to him for the new connection.

On receipt of the same, we will surely arrange for its refund after co-ordinating with the respective sales associate.

Mr. Varghese, given below is the Service Request reference number; in case you need to check the status on your e-mail, you can share this number with us.

Service Request Number:[protected]

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Parikshit Rao
On behalf of Nodal Officer
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198



From: paul varghese[SMTP:[protected]@ME.COM]
Sent: Saturday, July 28, 2012 9:09:53 PM
To: Nodal Mum (MUM-NE)
Subject: Fwd: Withdrawal of application / request for disconnection request no [protected]


This is in reply to Anuja Nair"s mail. Surprised to see mail below. The number [protected] was only offered to me on 10/07/2012 for which an advance amount of Rs 299/- was paid. This number was never activated in my name. Hence amount be refunded immediately. Another number [protected] was offered by Vodaphone store on 15/7/2012 by Kuldeep your executive at the store. The offer was for 149/375 combo 3G plan which never came through only a talktime time of Rs 99/ was wrongly activated after collecting another amount of Rs 299/- from us. Regretting the mess created by the vodaphone systems we withdrew both requests and asked for refund of total amt pf Rs 598/- to the account at my bill for Vodaphone number [protected] in my name. This number as well as other connections with Vodaphone continue to be retained by us trusting that Vodaphone shows improved services. Please ensure that the full refund is effected without further confusing the issues. Expect a specific reply from you as the nodal officer

Paul Varghese


Sent from my iPhone

On 25-Jul-2012, at 2:49 PM, Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com> wrote:



Dear Mr. Varghese,
Thank you for your email dated 22/07/12, regarding disconnection of your Vodafone mobile numbers.

We confirm that your request for disconnection of Vodafone number [protected] has been processed.

We confirm that the Vodafone number [protected] was temporarily disconnected due to non payment of bills with effect from 04/12/11 and has been permanently disconnected with effect from 04/04/12 as per your request

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Anuja Nair
Contact numbers
Vodafone Care
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

Now, activation/deactivation of services can be done easily via an SMS command to 111(toll free) and the service would be activated/deactivated accordingly. We have attached herewith a list of SMS service commands for reference.




Begin forwarded message:
From: paul varghese <[protected]@me.com>
Date: 22 July 2012 6:17:16 PM GMT+05:30
To: "nodal.[protected]@vodafone.com" <nodal.[protected]@vodafone.com>
Subject: Withdrawal of application / request for disconnection request no [protected]
Dear Ms Vaz

I give below the replies received from your offices regarding my above request and follow up. Surprised at the casual attitude In complying with my requests. Please ensure that the numbers given to me are immediately disconnected and refund of Rs 598 is made to me as requested:



"Pl confirm disconnection immediately of mobile nos [protected] and [protected] as desired service never commenced. Delay in doing this is harassment to the consumer. Pl treat this as our notice on your failure to comply with our instructions.

Paul Varghese"

Vodaphone reply
"Hello! Thank you for writing to us. We will revert to you soon."

"Hey three months ? Why? Is Vodaphone on a vacation?
Paul Varghese"
Vodaphone reply
"Hello! Your service registration number[protected] is registered on 21-Jul-12 01:35p.m. We shall respond to your query byThursday 04-Oct-12 01:35p.m."




From: paul varghese [mailto:[protected]@me.com]
Sent: Sunday, July 22, 2012 1:29 PM
To: Vodafonecare Mum (MUM)
Subject: [protected] Re: Automated Reply

Pl confirm disconnection immediately of mobile nos [protected] and [protected] as desired service never commenced. Delay in doing this is harassment to the consumer. Pl treat this as our notice on your failure to comply with our instructions.

Paul Varghese
Sent from my iPhone








TEXT MESSAGES messages exchanged with vodaphone store 's Abhishek.

21st July 2012 12:17 pm
Mr varghese its not possible for me to disconnect ur number through messages, u have to come to store or else u can send mail to our dpt.

20th July 2012 8:17 pm
Sorry Abhishek . My 149|/375 plan is not activated yet. There is no point sending such message. I have lost interest in Vodaphone services.
Consider my request for the Vodaphone connection as withdrawn and refund the charges collected on two occasions from me and thanks for your efforts.
Paul Varghese

18th July 2012 11:11 am
Sir ur 149 plan is active..n ur 3g plan 375 request given will be activate wth 24 hours, for which u will rcv a sms..
Than

18th july 2012 8:14 am
Abhishek, sry to say, still no response / help from Vodaphone side, Please ensure that the 3G is activated on newly alloted number [protected] as requested
to Kuldeep and to you. The plan I agreed is 375/149 . The plan 99 for calls has been activated on my phone without my consent which please note is unacceptable,
Also inform me status and if no action possible in so many days from Vodaphone I do not want to go ahead with the services. Regards
Paul Varghese

Vodafone Mobile Recharge — At debited from bank but mobile not recharged

Dear Sir,

I would be happy if yo could spare some time and consider my query

This is with regard to the internet recharge for my mobile number :+[protected]

On Friday 6.3.09 I have given a request for Prepaid Mobile recharge from my ICICI Bank account for amount of Rs 251/- at around 6:15 pm as it was the last day of the FUll Talk time offer.The amount has got debited from my ICICI Bank account but the recharge is not reflecting till date.

On Friday when I contacted the Vodafone Customer Care I was told that there was no recharge amount in the pipeline and that the amount shall be credited within 3 working days.I was just peeping through my ICICI bank account to see if there was any such credit.But till now no reflection of the reversal has taken place

Could you kindly look into the issue and resolve it at the earliest.I shall be happy if I could get a fast reply from U regarding the same.

Thanking you in advance and anticipating a quick and favourable reply
Details:
Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD, WEST QUADRANT, II FLOOR, City : MUMBAI ;Zip Code : 400051

Customer Reference :[protected]

Payment Information
Payment Amount : INR 251.00
Date of Payment : 06/03/2009
Debit Account : 035001*** ****
Payment Status : Success

Other Details Payment Remarks : 0205

Vodafone — balance deducted but recharge not done

my balance deducted during recharge of vodafone on01.01.10 at 07.30 am.details are
MOBR[protected]
[protected]
50
but recharge not done please take the matter seriously as it is joined with reputation of the company

dear sir
i agree with the above mentioned complaint.
it happened with me last night.. when i tried to recharge my cellphone via internet banking .
my account has been debited but recharge has not been done yet.
please take some serious action
thank you

Hi Poonam,

We are unable to contact you on your number [protected]. We wish to confirm that the talktime of Rs. 50 is credited to your account on 01/01/2010. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — mobile recharge not received

Hi i have not recieved my mobile which recharge yesterday my mobile number is [protected] pls help out. the transaction for INB avenues India pvt ltd CCA11EAZK9851G51566480 to [protected].

thanks and regards
Saleem

Vodafone Recharge — balance deducted but not recharged

I HAVE TRIED TO RECHARE MY NO [protected] OF VODAFONE WITH RS. 125, ORDER NO 1891688, I GOT MSG. FROM U THAT SORRY WE COULD NOT COMPLETE YOUR RECHARGE REQUEST, BUT RS.125 HAD BEEN DEDUCTED FROM MY AC. PLEASE REVERESE MY MONEY TO MY AC. THANKING U TARSEM LAL

Vodafone — mobile not recharged yet

Order Number : 7593971
Order Date : 28-Oct-11 23:58:13
message received recharge sucessfull but no balance not received after 3 days in mobile.

MOBILE RECHARGE — amount debited but no recharge

I recharged my number [protected] two times first 09/01/2013 & secound 14/01/2013 through this website.They took 100 rupees both times from my account but recharge not done.I paid money through HDFC bank credit card. Please look in to & resolve this issue.

Vodafone — money deducted my ac but mobile not recharge

money deducted my ac but my mobile not recharge details as under-
order number-MM[protected]
Date-27/03/2013
amount-110/-
provider-vodaphon
utter pradesh (east)

Sir,
I have recharge d at 8pm on 15/02/2014 of Rs.74 on my number [protected] but the same has been debited in my ICICI Bank acct. Bt not yet recharged..
Below are the details:
Mob No. [protected]
Recharged Amt.Rs.74.00
Trans Id. BIL/[protected]/Recharge/VODAESP_MICI32.


kindly the needfull at earliest. .

Regards,
Amardeep Prasad.

Vodafone — proofs

sir / madam

despite my submission of proof of identity and address still before making call voice mail is coming and after that call is going, regarding this i have mailed before in reply you had asked for the same and also i have sent proofs for the same, and plz find the attachment of the same. my mobile number is [protected] vodafone connection

thank u

Dear Sir / Madam,
My Mobile Number [protected]
My Sim Serial Number HLR1 [protected]
My Name Is Jalamsingh Rajput
Distric Jalore Rajashthan India
sir plz urgent mera sim card sim card chalu kar dijiye request ke sath

Regards
Jalamsingh M
Contact Vodafone no. [protected]
And [protected]
Contact e Emails [protected]@gmail.com

Vodafone-prepaid — Change the Plan of 9986477911

Dear Sir/Madam,
I had recharged as Rs.100 through ATM(Online) to get the TalkTime and had been 2 years validity with V2V 30.ps and Other Mob.69.ps for the mentioned number([protected]-Karnataka).By mistake this recharge reached as Unlimited Validity and it was 99.ps M2M.I would like to go back to my previous plan(Mentioned above).

Vodafone - Prepaid — My Vodafone PrePaid connection Mobile is lost

Hi,

This is Vinay here.

I have lost my mobile which had Vodafone PrePaid connection in India.

Its no was [protected]. I have lost it in Bangaluru Airport.


Thanks
Vinay MN

Hi,

This is Vaibhav here

I didnt receive the scheam of Rs 58 (1paisa/1second)
I also want to comlain about Vodafone costomer executive
Mr.Kalubhai Prajapati
Mr.Sanjaybhai
Mr.Vijedra Bhavsar
these three people kept me in hold and after all cut my call whithou talk
and my prepaid was recharge on 5th November by Demo card No.[protected]
I have your balance receive 2 msg from 191
I want my complaint no.
I hope you help me

Hi
I here Vaibhav
I want to complaint about your costomer executive
Mr. Kalubhai Prajapati,
Mr. Sanjaybhai,
Mr. Vijendra Bhavsar,
these tree executives not gave satisfide answer

I rechareged My prepaid connection by Demo card No.[protected]
I rechareged My prepaid Connection by Rs.58 and I received your 2 msg from the No.191 the on 5th November 2009 msg are

(1). Processing request for a refill of INR.58.0. (Transaction id GJ[protected]), Please pay to retailer.
(2). Your account has been refilled successfully by INR 0.0.Your vodafone Prepaid account balance is Rs 354.29. Your Transaction ID is GJ[protected]

but I did not receive your scheam of 1 paisa / 1 second
and did not receive satisfid answer from your executive

Vodafone-prepaid — Don't Send News and Quizzes from Vodafone Messages

My Name is Adesh Kumar my Mob. No. is [protected] . pls dont send me uneccesary messagess and any services of messages type


with regards,
Adesh Kumar
TRAI

pls find this vodafone prepaid number [protected]

pls we need foriegn incoming and outgoing number list of last 2011 & 2012

pls we need foriegn incoming and outgoing number list of last 2011 & 2012

pls very urgent to send my yahoo id is [protected]@yahoo.com

Dear Sir,
Please see the below mention Mob: No; [protected]
I need this No: last month ( May 2012) all Incoming and out going call details.
So please do need full.
thanks,
Nabeesa.

Hello,

I believe I wrote this complaint against Vodafone Inda because I was not at all satisfied with their services and that is why I was expecting a faithful reply, but unfortunately I got the same responce. I have talked to Vodafone many times but this is not at all working in good direction. Is there anyone who can give me a better response? Or should I go ahead and escalate this to another level?

Kind Regards,
Arun Pahwa

Recharge — recharge not yet done

Payment Id [protected]

Amount (Rs) INR 111.00
Date of Payment 06/09/2010
Debit Account ********566
Payment Status Success
Payment Remarks 0713
Mobile No:[protected]


re-charge not yet done

Please do the needful
Regards
Arun Sundaram

Vodafone — online recharge not done

i did online recharge on no.[protected].the balance from my account has been deducted..but no balance came on my no.

Its nothing to be done from HDFC bank, its all Vodafone who got my money and not yet recharged my no. Vodafone online recharge is a FRAUD.Hi all please never ever try to recharge Vodafone online, its waste of money.

i did online recharge my number is [protected] through visa my balance deducted but recharge not done yet...

Dear all,

We have 54 postpaid connections of Vodafone at our comapny.In that 16 numbers we have to change to another address.We submitted all formalities to Vodafone store owner Mr.Saprit.Hora ([protected]).But he do not giving proper response from six months.Please help me to solve this problem.

With best regards,

Balaji.N ([protected])

RESPETED SIR /MAM MY SELF SWINDER SINGH PURI S/O S GURBACHAN SINGH 132/133 SANT AVENUE LANE NO 6 AMRITSAR PUNJAB . sir mere pass woda phone ke 2 no hai [protected] . [protected] . mera ek cell kahi lost hoo gayea jis ki maine fir police station main ki or jab main apna sim duplicate [protected] lene gayea tu pata chala ke mera cell no ka sim kisi or ke name par chal raha hai jab maine apna 2nd no ka addresss confirm kiyea tu wo be change hooo chuka tha jab ke maine dono no apne prof de kar jama krwaye the abb mera sin [protected] mere liye bohat jada importend tha woo vodafone wale nahi de rahe jab ke muje woo hi no chiyea main trai ko request karta hooo ke yeh system be theeek kyea jaye nahi tu koi be teroiest no issu karwa ke koi be ghatna ko injam de sakte hai iss k liyea trai ko or stiric role karne chayea or mera sim muje dilwayea jaye

I RAJ KUMAR GUPTA.USING YOUR VODAFONE NUMBER [protected] MY RECENT ADDRESS IS G-265 PREET VIHAR,NEAR SHIV MANDIR GUFA WALA.NEW DELHI 110092. BUT NOW I WANT TO CHANGE MY ADDRESS TO C-78 ANAND VIHAR,BACKSIDE RAM MANDIR.NEW DELHI 110092

Dear Sir / Madam, Hi, my name is Saurin Tana and my Number is [protected]. I am old costumer of Vodafone more then 8 to 10 years. I have requested them to do the change of address, as I have been shift to new house. They informed me that the change of address will not happen, as I am a prepaid costumer, for doing a change of address then I need to convert my prepaid to postpaid connection, which i feel is very wrong. I have changed all my document address to new house only my mobile thing is pending and they are not doing it. At the time of problem, they are creating a problem saying that they need my address proof which is of old house as I have mansion earlier that I do not have any old house proof so now they are not ready to help me. Request you to look into it at the earliest. Thanks.

hi sir
my vodafone no [protected] shows sim card registration failed
how do i fix this problem as i lost this sim nd some how found it nd when inserted this sim it shows sim card registration failed
nd recently i uploaded my account with a balance of 33.66 nd transaction id is kk[protected].