Vodafone India Complaints & Reviews

I am using vodafone network from 2005, as prepaid customer. when it was new the service was excellent. Now they become very big network and not respect the customers. Last year i migrated that number into postpaid and the billing also good, at last they increased my bill upto 10000. but my credit limit was 5000.
where in prepaid if we are using internet for 1GB, If it finish then msg will come mentioned that 'the package has...

Hello,

My bill for Feb was Rs. 2000/- when I checked the reason for a high bill, I was informed that I have some service activated for STD on my no. I had not asked for any service to be activated. I then got to know that the service was activated from October. The manager named Kiran at the Viman Nagar branch confirmed that I had not requested for any services and sent a request for waiver to the head office.

Now,...

Hello Sir,

As you can see i am trying to get in touch with Vodafone since 4 days back but unable to do so my sim balance is increasing automatically and i am also not getting proper response pls find the below conversation and resolve my issue.

Regards,
Subhash Sharma


Dear Mr. Sharma,


Thank you for writing to Vodafone regarding the services on your Vodafone...

Dear Sir/Madam
I have bearing a vodafone connection mobile number [protected],last last day my balance was detected(reduce) automatically .i call on helpline no 111 no one response me correctly they say that i game downloaded by you but for your information i don't have a Vodafone profile for using internet .than how the game downloaded by me? so please provide my refund amount ASAP.....and revert me....

RESPECTED SIR ,

I DR.PRATHVIRAJ PURCHASED ONE RECHARGED COUPEN FROM VODAFONE SERVICES BEARING SERIAL NO [protected] ,WHILE SCRATCHING THE CARD THE PIN NO HAS BEEN ERASED DUE TO POOR QUALITY OF CARD.THE SAME THING HAPPEN TO SOME OF MY FRIENDS ALSO ,WHEN I CANTACTED TO CUSTOMER CARE AND VODAFONE SERVICE STORE THEY ARE TELLING ITS OF NO USE ,
...

By mistake dialled *567*810# and got a message saying "your mci WILL BE activated in sometime"
Before Vodafon could activate that service, I immediately messaged CAN MCI to 144 to deactivate this service.
The service deactivation message was received, but to my surprise Rs 30 were immediately deducted as well.
This is ridiculous. As no confirmation message for SERVICE ACTIVATION was given, but within 2 mins...

i hav taken mobile prepaid connection in Vodafone for the month Dec 11,
Name - K. Rajkumar
Mobile no - [protected]
1st of March 2012 mobile symbol shows invalid sim after i went vodafone store, they told the sim got damed due some technical reason and given one new sim and told that sim will be activated with 48 hrs, more than 7 days the sim not activated, again i went to vodafone store they have given again one new sim...

I use two corporate post paid connections. I have one of them Vodafone Corporate ( Post Paid ) mobile connection with the number[protected]. But the for billing period[protected] to[protected], I was shocked to see the billing error charges unnecessarily for the GPRS Rs. 144.1/- for the date 12/03/2012 and Rs. 1042.3/- for the 13/03/2012. I never did use the GPRS itself on the mobile.

When mailed to corpcare.[protected]@vodafone.com...

I already submitted various compliant regarding to stop the generation of bill and deactivation of account of mobile number [protected] but i am sorry to say that no action taken by them .i once again requested that please take matter seriously and stop the generation of bill.I paid all the due amount .
I have taken this vodafone post paid cug connection on Nov.2011 and surrender the same on Nov.2011.This connection provided me at...

Caller Id is not diaplying in vodafone number...

i m mohit gupta and my no. is [protected]. my Vodafone postpaid plan is talk 199. As per our discussion with your executive he has provided me the services ie 600 local mins free and 200 std mins free for 5 months.But the services has been deactivated without any prior information and extra charges has been charged in the bill.So, kindly take serious action asap for any further inconvienence.

Thanks n Regards
Mohit Guptabr...

I have ported my number [protected] from reliance to vodafone.I had submitted all the documents properly.They have stopped my connection 5 times till now and asking to visit that gallery for the reason their verification department cant find my address.I have been to their gallery 4 times to submit the documents and have waited for more then 45 minutes each time.Height is there my other vodafone number comes to the same address on time from...

Vodafone prepaid connection disconnect...

This is really a worst service experience.
I had called up customer 111 from my existing number 96199XXXXX . for a new sim card.

The executive was sent to collect the documents. He also collected a sum of Rs. 300 from me. which i guess normally its not there for an add-on card.
However when i asked for receipt he said that would reflect in bill.

He gave me a sim with number H-5 post[protected]...

Dear New Buyers/ Existing Users / Vodafone Team

Hope someone from Vodafone is listening and taking corrective actions

Please think 100 time before you are planning to buy a broadband/internet based service. The service is sub-contracted to MTS where Vodafone have absolutely no control. I have purchased a dongle from Vodafone store in Koramanagla (near Rejeh. They are mis-selling the product. They insisted on...

Hi,
This is Yogesh, My number is [protected]. I am using Vodafone postpaid telecommunication services for last one year. But in January 2012, I faced 198 extra charges for the services which was not taken by me. I raised this complaint at vodafone customer care center (Sec-18 Noida). At that time Miss Shivani(mat on 26/02/2012) who was looking at my complaint (Reff No.=[protected] promised that the extra amount i.e 198 will be deducted...

I am a user of Vodafone Prepaid connection since last 4 years. But since last 1 year I am finding lot of difficulties to maintain the service of Vodafone. I have recharged my no. with Rs. 555pe 600 on 3rd April, 2012 and the customer care executive also confirmed that Rs. 555/- has been credited in my a/c instantly & rest Rs. 45/- will get credited in next 4 hours. But till time, I have not received Rs. 45/- in my account. & now...

Hello,

This is an VERY BAD experience I am having from Vodafone. Here are the details -

I was using Vodafone number - [protected] with IBM corporate plan. I have received my December'11 bill. When I checked the details I was shocked by getting 513.78 bill. Then I checked it in detail and I found that it is having 259.78 as GPRS charges. I never asked to activate GPRS facility and it has been activated automatically....

I am a user of Vodafone Prepaid connection since last 4 years. But since last 1 year I am finding lot of difficulties to maintain the service of Vodafone. Today I have recharged my no. with Rs. 555pe 600 and the customer care executive also confirmed that Rs. 555/- has been credited in my a/c instantly & rest Rs. 45/- will get credited by next 4 hours. But after crossing 5 hours, still I have not received Rs. 45/- in my account. &...

SUMMARY:

Vodafone website and IVRS tell Rs. 45 recharge for getting 1 paisa per sec local as well as STD calls. On doing the recharge I am being charged at 1.2 paisa per sec.


DETAILS:

On vodafone website, when you go to the site:
http://www.vodafone.in/online_prepaid_recharge/online_recharge_mobile.aspx
Enter your cell number and see offer for Rs. 45.
It clearly says:br...