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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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A
akvikram
from Chennai, Tamil Nadu
Mar 22, 2012
Resolved
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Address: Coimbatore, Tamil Nadu

I have been using Vodafone prepaid [protected] since April 2003...i.e from BPL to Hutch to Vodafone.
On March 1st I have activated the conference service, (that was preactivated - but i was forced to follow up for the same service).
Post activation of conference, My FNF plan is changed to 10Paise to 20 Paise, when i called the customer they simply said no option to lodge complaint like this and visit Vodafone store.

On repeated calling up customer, after preessing 4, 9 etc... i was able to get in touch with the customer care - Unhappy to help....
They said, there is no scheme like this.,,, all FNF are 10 paise i have to explain them all from first and they transfered to their higher official...
he said... since i activated the conference my validaity is extended from short term to long term.
I asked them to cancel the con call activtion and revert back to the previous plan,, they said no option to do so.
So i asked them to lodge a complaint, they said there is no option to take this issue as a complaint.
Finally when i asked for a solution, those irresponsible persons were asking me to rechare every time...

After a long argument.... their suggestion is to go to a network, from which i can get this offer... even they sufggested the network alos....

What kind of customer care does vodafone is having???
Guys wake up....

Now - Change my FNF call traiff... or force me to move and my friends, total to change from Vodafone to [protected]@@@
Dec 24, 2016
Complaint marked as Resolved 
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello AKVikram,

We would like to inform you that we're looking into the matter and will get back to you as soon as we can. Please email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also call us on our toll free number 198, we'll do our best to help.

Regards,
Vodafone Customer Care, Tamil Nadu
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    P
    pahwaarun
    from Ghaziabad, Uttar Pradesh
    Mar 22, 2012
    Resolved
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    Respected Sir/Madam,

    I was a using one Corporate Connection of Vodafone India 3G Stick which i bought from my company. The number of that sim is +91-[protected]. The plan which I was informed by the vodafone executive was that initially I will be getting 4GB download for 2 months or whatever shall be consumed first and also I was told by him that it will be stopped immediatly if 4GB is consumed before time and bill be generated NIL for that initial plan. I was using that plan keeping in mind that it will stop automatically. Now the bill which vodafone has generated against my 3G stick number is about Rs. 6500. Sir if I am not wrong I should not be getting any bill according to their plan. I have mailed to them also regarding my concern but initially they said its my fault and now as when they have accepted that its their mistake, then also they are asking me to pay the bill.
    Sir, with due respect please look into this matter, as they are calling me each and every day for about 20 times. I told them give me a documented mail for the same but they are not doing so. I am a working man, i am usually in office when they keep on calling me from diffrernt numbers and its unbearable to attend their call all day.
    Atlast, I would like to say that they are disturbing my personal and professional life simultaneously and which is impacting very muCh.

    Please sir/madam, look into this matter ASAP.

    Kind Regards,
    Arun Pahwa
    Dec 4, 2016
    Complaint marked as Resolved 
    Verified Support
    Mar 22, 2012
    Vodafone India Customer Care's response
    Hello Arun,

    Thanks for writing to us with your concern. Please share your contact number with us at http://bit.ly/GKSUHF we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care
    Hello,

    I believe I wrote this complaint against Vodafone Inda because I was not at all satisfied with their services and that is why I was expecting a faithful reply, but unfortunately I got the same responce. I have talked to Vodafone many times but this is not at all working in good direction. Is there anyone who can give me a better response? Or should I go ahead and escalate this to another level?

    Kind Regards,
    Arun Pahwa
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      E
      erfaa
      from Hyderabad, Telangana
      Mar 22, 2012
      Resolved
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      Address: Karnataka

      Sir, I Recharged my mobile no. [protected] for Rs 250 by using my HDFC Credit card online.Transaction was almost complete and at the last page i got an error.At that moment itself amount 250 got deducted from my credit card and i got notification sms from HDFC.Its been more than 2 days and i haven't got recharge.Walked into nearby Vodafone store ,provided authorization code 005202 that i got from HDFC.Now Vodafone customer executive is telling that the authorization code is invalid n all .Please help me to get my amount refunded back.
      Thank you.
      Dec 3, 2016
      Complaint marked as Resolved 
      Verified Support
      Dec 16, 2011
      Vodafone India Customer Care's response
      Hi Bharti,

      Thanks for writing in. As checked, the mentioned recharge transaction has not been processed for your number. We kindly request you to get in touch with your bank for assistance with the issue. You can email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

      Regards,
      Vodafone Customer Care, Delhi & NCR
      Verified Support
      Mar 24, 2012
      Vodafone India Customer Care's response
      Hello Erfaa,

      We kindly request you to get in touch with your respective bank for assistance with the matter. You can email us at vodafonecare.[protected]@vodafone.com for additional assistance, we'll do our best to help.

      Regards,
      Vodafone Customer Care, Karnataka

      Recharge — recharge not yet done

      Payment Id [protected]

      Amount (Rs) INR 111.00
      Date of Payment 06/09/2010
      Debit Account ********566
      Payment Status Success
      Payment Remarks 0713
      Mobile No:[protected]


      re-charge not yet done

      Please do the needful
      Regards
      Arun Sundaram

      Vodafone — online recharge not done

      i did online recharge on no.[protected].the balance from my account has been deducted..but no balance came on my no.
      Its nothing to be done from HDFC bank, its all Vodafone who got my money and not yet recharged my no. Vodafone online recharge is a FRAUD.Hi all please never ever try to recharge Vodafone online, its waste of money.
      i did online recharge my number is [protected] through visa my balance deducted but recharge not done yet...
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        L
        lekykant
        from Bengaluru, Karnataka
        Mar 21, 2012
        Resolved
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        Address: Jalandhar, Punjab

        I have a postpaid VODAFONE No. and i request so many times for a little change in address. I submit my ID Proof at VODAFONE OFFICE, PHAGWARA DISTT. KAPURTHALA, PUNJAB 3 times but no action had been taken till today. please help me.

        Thank you

        Leky Kant
        V.P.O Mahal,
        GORAYA
        Dec 7, 2016
        Complaint marked as Resolved 
        Verified Support
        Mar 22, 2012
        Vodafone India Customer Care's response
        Hello Leky Kant,

        Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/GGeBrK we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

        Regards,
        Vodafone Customer Care
        Dear all,

        We have 54 postpaid connections of Vodafone at our comapny.In that 16 numbers we have to change to another address.We submitted all formalities to Vodafone store owner Mr.Saprit.Hora ([protected]).But he do not giving proper response from six months.Please help me to solve this problem.

        With best regards,

        Balaji.N ([protected])
        RESPETED SIR /MAM MY SELF SWINDER SINGH PURI S/O S GURBACHAN SINGH 132/133 SANT AVENUE LANE NO 6 AMRITSAR PUNJAB . sir mere pass woda phone ke 2 no hai [protected] . [protected] . mera ek cell kahi lost hoo gayea jis ki maine fir police station main ki or jab main apna sim duplicate [protected] lene gayea tu pata chala ke mera cell no ka sim kisi or ke name par chal raha hai jab maine apna 2nd no ka addresss confirm kiyea tu wo be change hooo chuka tha jab ke maine dono no apne prof de kar jama krwaye the abb mera sin [protected] mere liye bohat jada importend tha woo vodafone wale nahi de rahe jab ke muje woo hi no chiyea main trai ko request karta hooo ke yeh system be theeek kyea jaye nahi tu koi be teroiest no issu karwa ke koi be ghatna ko injam de sakte hai iss k liyea trai ko or stiric role karne chayea or mera sim muje dilwayea jaye
        I RAJ KUMAR GUPTA.USING YOUR VODAFONE NUMBER [protected] MY RECENT ADDRESS IS G-265 PREET VIHAR,NEAR SHIV MANDIR GUFA WALA.NEW DELHI 110092. BUT NOW I WANT TO CHANGE MY ADDRESS TO C-78 ANAND VIHAR,BACKSIDE RAM MANDIR.NEW DELHI 110092
        Dear Sir / Madam, Hi, my name is Saurin Tana and my Number is [protected]. I am old costumer of Vodafone more then 8 to 10 years. I have requested them to do the change of address, as I have been shift to new house. They informed me that the change of address will not happen, as I am a prepaid costumer, for doing a change of address then I need to convert my prepaid to postpaid connection, which i feel is very wrong. I have changed all my document address to new house only my mobile thing is pending and they are not doing it. At the time of problem, they are creating a problem saying that they need my address proof which is of old house as I have mansion earlier that I do not have any old house proof so now they are not ready to help me. Request you to look into it at the earliest. Thanks.
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          C
          capra87
          from Chennai, Tamil Nadu
          Mar 21, 2012
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          Address: Ghaziabad, Uttar Pradesh

          I ported my Idea number [protected] from Idea to Vodafone under MNP. Number was successfully ported but after 4-5 days my services were suspended claiming that docuuments are not accepted. Again i submitted my documents in Vodafone store Sec-18 Noida vide reference No. [protected]. They promised to activate the number within 72 hours but still the number has not been started.
          How much time will it take to start my Number? Why vodafone claims to be the best service provider in Delhi-NCR if it is taking more than 5 days to update one document.
          The last remedy available with me would be to approach the consumer forum only.
          Please look into the matter urgently.

          Regards,
          CA Pramit Kumar Mishra
          Mobile No. [protected]
          [protected]
          Dec 14, 2016
          Complaint marked as Resolved 
          Verified Support
          Mar 24, 2012
          Vodafone India Customer Care's response
          Hello Pramit,

          We appreciate the time on our call and trust that your concern has been resolved. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'd be glad to help.

          Regards,
          Vodafone Customer Care, Delhi & NCR
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            B
            bhushanam kondaveeti
            from Hyderabad, Telangana
            Mar 21, 2012
            Resolved
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            Address: Andhra Pradesh

            Hai sir, this is Bhushanam ,i take a vodafone sim in banglore number is [protected],it is working in banglore but it is not working in ap,i already submitted my election id card XEROX ,it shows simcard regisration fail ,please solve the above problem as early as possible it is important number for me
            Dec 14, 2016
            Complaint marked as Resolved 
            Verified Support
            Mar 21, 2012
            Vodafone India Customer Care's response
            Hello Bhushanam,

            Thanks for writing to us. Kindly share your alternate number and contact details here http://bit.ly/GHM8Ox so that we may get in touch with you with assistance. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

            Kind Regards,
            Vodafone Customer Care, Karnataka
            hi sir
            my vodafone no [protected] shows sim card registration failed
            how do i fix this problem as i lost this sim nd some how found it nd when inserted this sim it shows sim card registration failed
            nd recently i uploaded my account with a balance of 33.66 nd transaction id is kk[protected].
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              S
              sujay1606
              from Robertsonpet, Karnataka
              Mar 21, 2012
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              Address: Bangalore, Karnataka

              Just now I called up your call center and a lady attended to my call and was not able to give convincing answer and she just put me on hold which is very uncalled from such a service provider like Vodafone. I hope you employ staff who know manners and have knowledge.
              Dec 8, 2016
              Complaint marked as Resolved 
              Verified Support
              Mar 21, 2012
              Vodafone India Customer Care's response
              Hello Sujay,

              Thanks for writing to us with your concern. We apologise for the inconvenience faced. Please share your number with us at http://bit.ly/GHMswL we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

              Regards,
              Vodafone Customer Care
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                V
                Vineet Saini.007
                from Allahabad, Uttar Pradesh
                Mar 21, 2012
                Resolved
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                Address: South Delhi, Delhi

                Dear All

                Good day to all concerns

                With respect to above i hear by attaching/Quote my correspondence with the vodafone.

                Quote

                Subject: Re: Services of Vodafone mobile number [protected]
                From: "Vineet Saini"<vineetsaini.[protected]@rediffmail.com> Mon, 19 Mar 2012 23:50:41
                To: "Vodafonecaredel (DEL-NE)"<[protected]@vodafone.com> and others
                View blocked images in this message
                Dear Vodafone Team

                It seams you all are careless and also stop checking your mails update from consumers.

                I have already put my reply for your mail dated 16.03.2012 as Quote below :

                Quote
                ================================================================================...
                Subject: Services on your Vodafone mobile number [protected]
                From: "Vineet Saini"<vineetsaini.[protected]@rediffmail.com> Mon, 19 Mar 2012 12:46:00
                To: "Vodafonecaredel (DEL-NE)"<[protected]@vodafone.com> and others
                View blocked images in this message
                Final Reminder (Without Prejudice)

                Dear Vadafone Team

                We regret to inform you that inspite of my various Telephonic discussion, Visit to Your Vodafone Store, Clarification mails, request mails and repeated reminder till date, there is no positive response from your end.

                In the view of above I once again request you to do the requirement at the earliest by end of day, or i will assume that you all are not admitting your fault/crime and i can proceed for Consumer Court by 20.03.2012. (Without informing you again)

                Vineet Saini.


                From: "Vineet Saini"<vineetsaini.[protected]@rediffmail.com>
                Sent: Sat, 17 Mar 2012 11:10:11
                To: "Vodafonecaredel (DEL-NE)"<[protected]@vodafone.com>,"appellate.[protected]@vodaf...
                Subject: Re: Services on your Vodafone mobile number [protected]
                Dear Vodafone team

                It seams you all peoples are foolish or making me foolish.

                1st You have not attached anything.

                It seams you all are uneducated.

                2nd you have not read my trailing mail care fully. (I clearly mention that i have visit 2 times at your Vodafone store and also submit both token slip details with date) or what they said i highlight in my trailing mail.

                It seams you are not "Happy to Help"

                You need Help from consumer to make your pocket happy.

                My all visit + expenses + other charges details is listed in my trailing mail.

                When you can send your field boy to give your product at my premise then you can also send him to collect your product from the same premises. (Other vise i have to add 1 visit (all expenses) amount to previous (INR. 3,040.96) claim amount. Which would be my revised Claim amount to you.

                I give you suggestion. Pay my legal liability claim ie. INR. 3,040.96 By Cash or cheque at the same time when your representative visit to collect you product from my premises.

                Please also mind that this is my last communication with you and I also provide you the solution for the inconvenience caused by you to the consumer.

                Your representative can visit on 19.03.2012 in between 9:30 Am to 11:30 Am (Calling me before coming)

                In my trailing mail we request you to inform "Where consumer/we are wrong"

                In our earlier communication with you your mails are self explanatory that we have no fault at any side either in cooperating you in all way or in submission of all requested documents/information as requested/instructed by you in all possible way which Vodafone like. Inspite of all what we are getting - These foolish mails and bad commitments or wastage of time.

                Hope matter is clear to you all, We are waiting for you till 19.03.2012 or we shall proceed with Consumer Court finally with your names, data, all charges proofs and other related information on 29.03.2012

                Silence means admitting your fault.

                My all communication till date with you is "Without Prejudice"

                Vineet Saini.
                Contact Address and details - As informed in trailing mail
                ================================================================================...
                Unquote
                On 20.03.2012, I will proceed as i inform you all earlier.

                Vineet Saini.


                From: "Vodafonecaredel (DEL-NE)" <[protected]@vodafone.com>
                Sent: Mon, 19 Mar 2012 15:10:31
                To: "vineetsaini.[protected]@rediffmail.com" <vineetsaini.[protected]@rediffmail.com>
                Cc: "Appellate Delhi (DEL-NE)" <appellate.[protected]@vodafone.com>, "Nodal.[protected]@vodafone.com" <Nodal.[protected]@vodafone.com>, "vodafonecare.[protected]@vodafone.com" <vodafonecare.[protected]@vodafone.com>, "Vodafonecaredel (DEL-NE)" <[protected]@vodafone.com>
                Subject: Services of Vodafone mobile number [protected]
                Dear Mr. Saini,

                Thank you for writing to Vodafone regarding the services of your Vodafone mobile number [protected].

                We sincerely regret the inconvenience caused to you.

                We would like to inform you that as per our earlier communication we have already informed you that kindly visit nearest Vodafone store (list attached) along with valid document regarding refund of net cruise so that we can do the needful and assist you in best possible manner.

                Assuring you with best of our services and we value your association with us.

                Happy to help,
                Ashwani Malik
                Vodafone Care

                Contact numbers:
                Vodafone Care : 111 or +91-[protected]
                Fax number : +91-[protected]/[protected]
                E-mail : vodafonecare.[protected]@vodafone.com
                Website : www.vodafone.in

                Subject: Re: Services on your Vodafone mobile number [protected]
                From: "Vineet Saini"<vineetsaini.[protected]@rediffmail.com> Sat, 17 Mar 2012 11:10:11
                To: "Vodafonecaredel (DEL-NE)"<[protected]@vodafone.com> and others
                View blocked images in this message
                Dear Vodafone team

                It seams you all peoples are foolish or making me foolish.

                1st You have not attached anything.

                It seams you all are uneducated.

                2nd you have not read my trailing mail care fully. (I clearly mention that i have visit 2 times at your Vodafone store and also submit both token slip details with date) or what they said i highlight in my trailing mail.

                It seams you are not "Happy to Help"

                You need Help from consumer to make your pocket happy.

                My all visit + expenses + other charges details is listed in my trailing mail.

                When you can send your field boy to give your product at my premise then you can also send him to collect your product from the same premises. (Other vise i have to add 1 visit (all expenses) amount to previous (INR. 3,040.96) claim amount. Which would be my revised Claim amount to you.

                I give you suggestion. Pay my legal liability claim ie. INR. 3,040.96 By Cash or cheque at the same time when your representative visit to collect you product from my premises.

                Please also mind that this is my last communication with you and I also provide you the solution for the inconvenience caused by you to the consumer.

                Your representative can visit on 19.03.2012 in between 9:30 Am to 11:30 Am (Calling me before coming)

                In my trailing mail we request you to inform "Where consumer/we are wrong"

                In our earlier communication with you your mails are self explanatory that we have no fault at any side either in cooperating you in all way or in submission of all requested documents/information as requested/instructed by you in all possible way which Vodafone like. Inspite of all what we are getting - These foolish mails and bad commitments or wastage of time.

                Hope matter is clear to you all, We are waiting for you till 19.03.2012 or we shall proceed with Consumer Court finally with your names, data, all charges proofs and other related information on 29.03.2012

                Silence means admitting your fault.

                My all communication till date with you is "Without Prejudice"

                Vineet Saini.
                Contact Address and details - As informed in trailing mail


                From: "Vodafonecaredel (DEL-NE)" <[protected]@vodafone.com>
                Sent: Fri, 16 Mar 2012 17:37:08
                To: "vineetsaini.[protected]@rediffmail.com" <vineetsaini.[protected]@rediffmail.com>
                Subject: Services on your Vodafone mobile number [protected]
                Dear Mr. Saini,
                Thank you for writing to Vodafone regarding the services on your Vodafone mobile number [protected].
                We sincerely regret the inconvenience caused to you.
                We would like to inform you that kindly visit nearest Vodafone store (list attached) along with valid document regarding refund of net cruise so that we can do the needful and assist you in best possible manner.
                Assuring you with best of our services and we value your association with us.

                Happy to help,

                Vinay Kumar Saxena
                Vodafone Care
                Contact numbers*
                Vodafone Care : 111 or +91-[protected]

                Fax number : +91-[protected]/[protected]
                E-mail : Vodafonecare.[protected]@vodafone.com
                Website : www.vodafone.in




                _____________________________________________
                From: Vineet Saini [vineetsaini.[protected]@rediffmail.com]
                Sent: 13-Mar-2012 13:29
                To: appellate.[protected]@vodafone.com,nodal.[protected]@vodafone.com,vodafonecare.[...
                CC: vineetsaini.[protected]@gmail.com
                Subject: Fw: Vodafone Harassment to Consume Fwd: Services of Vodafone mobile number [protected]




                Dear Ashwani

                It seams you have not read the mail carefully.

                My trailing mail dated 11/03/2012 is not pertaining to mobile phone. (It is regarding to your product Vodafone net cruise mobile internet stick MDN [protected])

                I already provide you all your device/products reg'n no (You need not to ask for having the mail from the registered id)

                For your information ID vineetsaini.[protected]@gmail.com and vineetsaini.[protected]@rediffmail.com is registered with one user.

                As i inform earlier "I don't want your further clarifications/sympathies mail from your side. Just pay the loss suffered by me due to vodafone, if you can."

                Also consider the said mail as Final Reminder for my request for today by 14:30 as refer in trailing mail dated 11/03/2012 Or i shall proceed further in this matter. (Consumer court)

                I have already provide you all data pertaining to your record (For your checking and verification), please don't wast my more time to provide you the same date again and again.

                Vineet Saini.

                Contact details - As mentioned in trailing mail dated 11/03/2011


                From: Vineet Saini <vineetsaini.[protected]@gmail.com>
                Sent: Tue, 13 Mar 2012 12:38:24
                To: vineetsaini.[protected]@rediffmail.com
                Cc: [protected]@gmail.com
                Subject: Fwd: Services of Vodafone mobile number [protected]


                Subject: Fw: Vodafone Harassment to Consume Fwd: Services of Vodafone mobile number [protected]
                From: "Vineet Saini"<vineetsaini.[protected]@rediffmail.com> Tue, 13 Mar 2012 13:21:20
                To: "[protected]@vodafone.com"<[protected]@vodafone.com> and others
                View blocked images in this message
                Dear Ashwani

                It seams you have not read the mail carefully.

                My trailing mail dated 11/03/2012 is not pertaining to mobile phone. (It is regarding to your product Vodafone net cruise mobile internet stick MDN [protected])

                I already provide you all your device/products reg'n no (You need not to ask for having the mail from the registered id)

                For your information ID vineetsaini.[protected]@gmail.com and vineetsaini.[protected]@rediffmail.com is registered with one user.

                As i inform earlier "I don't want your further clarifications/sympathies mail from your side. Just pay the loss suffered by me due to vodafone, if you can."

                Also consider the said mail as Final Reminder for my request for today by 14:30 as refer in trailing mail dated 11/03/2012 Or i shall proceed further in this matter. (Consumer court)

                I have already provide you all data pertaining to your record (For your checking and verification), please don't wast my more time to provide you the same date again and again.

                Vineet Saini.

                Contact details - As mentioned in trailing mail dated 11/03/2011


                From: Vineet Saini <vineetsaini.[protected]@gmail.com>
                Sent: Tue, 13 Mar 2012 12:38:24
                To: vineetsaini.[protected]@rediffmail.com
                Cc: [protected]@gmail.com
                Subject: Fwd: Services of Vodafone mobile number [protected]


                [protected] Forwarded message[protected]
                From: Vodafonecaredel (DEL-NE) <[protected]@vodafone.com>
                Date: Tue, Mar 13, 2012 at 10:40 AM
                Subject: Services of Vodafone mobile number [protected]
                To: "vineetsaini.[protected]@gmail.com" <vineetsaini.[protected]@gmail.com>


                Dear Mr. Saini,

                Thank you for writing to Vodafone regarding the services of your Vodafone mobile number [protected].

                We would like to confirm you that, as per our records, the e-mail Id updated in the Vodafone account [protected] and the e-mail Id from which we have received the e-mail are different. Hence we request you to kindly send us an e-mail from your registered e-mail Id so that we can address your query.

                Assuring you with best of our services and we value your association with us.

                Happy to help,
                Ashwani Malik
                Vodafone Care

                Contact numbers:
                Vodafone Care : 111 or +91-[protected]
                Fax number : +91-[protected]/[protected]
                E-mail : vodafonecare.[protected]@vodafone.com
                Website : www.vodafone.in



                _____________________________________________
                From: Vineet Saini [vineetsaini.[protected]@gmail.com]
                Sent: 11-Mar-2012 13:11
                To: appellate.[protected]@vodafone.com,nodal.[protected]@vodafone.com,vodafonecare.[...
                CC:
                Subject: Vodafone Harassment to Consumer




                Dear All

                I want your kind concentration.

                I have call to the vodafone customer care on 16.02.2012 for Billing related information pertaining to my Vodafone no. [protected]. Your representative talk and transfer my phonecall to your sales department, Some Sanchita named lady attend my call, she insist me to buy the Vodafonet crus net stick, i inform her that i dont have any current resident id, she inform to provide any older resident/contact id. As per the information provided by her i inform her "I don't want this service as i dont have any current resident id proof" I request her to inform my billing relater information. She told me that in the month of march they have targets and all those performance related issues. She again insist me to buy the same net stick again and also ensure to make the positive verification from her own department at her own risk and start informing the feature of your product.

                On 18.02.2012 Your Field boy named Sunil Kashyap call to come and tell me the reference to buy the net stick and inform that he is nearby my resident location, He came to my Temp residence address on same day around 01:00 pm . He request me to provide same documents as informed by sanchita, i once again inform your field boy that i don't have current resident proof, he inform to put the current resident address (Which is my temp address) in your form for billing address, he write the same and have the old address Bank passbook copy and pan card copy (After verification of original) duly signed by me (As guided by him). He take Rs. 799.00 from me and hand over me the net stick box with Cash receipt.

                On 19/20.02.2012 i receive phoncall from your rep'n Amit Chauhan, he told me to send the scan copy of pan card (I was out of station at that time). On 20.02.2012 at 11:54 Pm i send him on his request. I think it's no problem and it's my duty of cooperate with your staff.

                Vodafone start Harassing me from here

                Vodafone guide me procedure in wrong way, (When i am not interested to have vodafone product, vodafone emotionally sell product) insist me to submit wrong documents (When i have no current address proof), {Vodafone take the Address proof documents without informing/objection and also verify the same in his presence}. On submitted signed document at once again asking for scan copy (I dont have scanner and all it instruments at my home, although i arrange scan copy in late night Hrs (While i just return from our station)

                After two or three days i recieved a call from your rep'n regarding address verification, again i tell him that i am not the resident of passbook address (Which i already inform earlier to all your rep'n) and also inform the same to him and request him to contact sanchita. (Insist me to by vodafone product in such way)

                Some days passed i again contact your customer care for informing the matter, fortunately my call was attended by Sanchita, I politely inform her all the matter. She told to solve the matter at her responsibilities. After that she call me from her personal Phone no. (Which i have not saved in my phone ) i make several call to her at that no to refund the amount paid by me and take your net stick back. She is continuous saying she is engaged in making the device functional.

                Vodafone start Physical harassment from here
                She stop piking phone after same day i again make call to the customer care, they inform me to contact sout extn vodafone store. On 24.12.2011 i went to the South exnt store from A-2BLOCK, CHATTARPUR EXTN, NED DELHI (which is more then15 Kmr away) refer Token no. 803 dated 24.02.2012 at 14:44 Hrs, I discuss all above to NEHA, she request me to inform the present address for change in some ware in your system entry. (I also request her to refund your product, but she told that she had changed the billing and verification address and the verification boy will make verification till 26/27.02.2012. (On same day I thanks neha and come back to home).I need to take the half day leave for this purpose)

                Few days passed no one has call me and not visited my premises, nither i receieved any call or any related help from vadafone side.

                I again call to the vodafone, vodafone tell me that verification boy will call me itsellf, in evening i again call to vodafone, vodafone again tell me to go to the South Extn store again. On 10.03.2012 i again take half day leave and went to your store (Aab to hum hi vodafone ki seva me hazir hona tha kyoki ab to vodafone ne HELP he karni band kardi thi, vODAFONE KO 1 CUSTOMER MILL GAYA THA, MARCH K TARGAT K LIYE BHI KAAM HO GAYA THA OR PAISA BHI MILGAYA THA).

                On 10.03.2012 i reached at vodafone store around 13:11 Pm refer Token no. 10/03/2012 i meet Neresh I told him all matter in all polite way, he leave his seat/counter went some ware without informing us and i keep standing for 15/20 Minutes in front of his counter. After a wile he came and tell us to go to some another place for refund the net cruise stick. (And also inform that he can't help and will not provide any other information), I request him to tell me his senior person details or customer complain book. He start saying "Jo dekho complain ki baat karta hai" I hear his these words very clearly. When i politely ask him not to frustrat customer he start protecting him.

                My question is
                1st. when I told sanchita that i dont have current address proof why she insist me to have the product and call me from his personal phone no. (Please verify the same)

                2nd. Your field boy came and take verified documents form me why he not objected me while taking documents.

                There are so many questions when my address verification is not good than why neha (At sout Extn Store) change my address on 24.02.2012, and why inform me that the verification will be done in 2-3 days. and if matter is some another why vodafone not call/inform/Msg the matter to me

                Now you all decide where customer is wrong.
                (Customer always pay to have good services)

                On more thing i want to inform that on 11/03/2012 "Vodafone barreled my voice call service to contact vodafone customer care on my phone" I call vodafone for complain all the matter the selected key wodrs dos't forwarding my call to your representative.(If you want then you can check your record.)

                So i need to write mail to you all on 11/03/2012 (Not to have your sympathies or charity)
                And
                I don't want to keep using Vodafone services and in future also share my this experience with vodafone to my all known's. (And the all credit behind that will goes only to vodafone.)

                As I experience, you all are from vodafone and connected with each other some ware (You will not see the mistake from your side because all the relevant data pertaining to the above harassment is in your hand.)

                But i will not keep my self silent and shall proceed with you with all my consumer rights.

                Now i want all my payment and dues and expenditure from vodafone.

                I once again personal/Politely request vodafone to refund all payment and dues and expenditure for my sufferings also for Vodafone Net cruise product.

                Details are as under : MY CLAIM BILL IS AS UNDER

                Net cruise (Product) charges - INR 799.00 (Cash voucher available with me)
                Month Interest on INR 799.0 @ 4% - INR 31.96
                Half day charges on 24/02/2012 - INR 975. (Half day leave application is available with me)
                Conveyence to and fro Minimum 30 Kmr @ INR. 4/Kmr on 24/02/2012 - INR. 120.00 (Token no 803 is available with me)
                Parking charges on 24/02/2012 - INR. 10.00 (Parking slip is available with me)
                Half day charges on 10/03/2012 - INR 975.00 (Half day leave application is available with me)
                Conveyence to and fro Minimum 30 Kmr @ INR. 4/Kmr on 10/03/2012 - INR. 120.00 (Token no 789 is available with me)
                Parking charges on 10/03/2012 - INR. 10.00 (Parking slip is available with me)

                TOTAL CLAIM BILL IS INR. 3,040.96 (Proof Phone call charges till date are not available hence not claimed)

                Please arrange to pay the same at the earliest and inform the same to me by mail by 13.02.2012 (End of day before 14:30 Pm) or i will assume you are not interested in to except your fault/ paying the loss suffered by me due to vodafone Or i shall proceed further in this matter. (Consumer court)

                I don't want your further clarifications/sympathies mail from your side. Just pay the loss suffered by me due to vodafone, if you can.

                For shot time Vodafone Contact no - [protected] (I will close this no shortly
                My Short time vodafone Contact no. [protected] (I will close this no shortly
                My alternate contact no. is [protected]
                Net cruise device no is - [protected]

                My rest contact details are available with you.

                Please check my all phone calls and all communications ways with above record (These details is to check your own record not my personal Details)

                The above details are for your information and for earliest payment of my dues.

                Declaration - Till date all my way of communication with you is Without Prejudice.

                For what i Thanks you
                Customer
                Vineet Saini
                Contact - As above


                This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.



                Follow Rediff Deal ho jaye! to get exciting offers in your city everyday.

                Unquote

                Kindly inform what should i do.

                Vineet Saini
                [protected]
                Dec 8, 2016
                Complaint marked as Resolved 
                Verified Support
                Mar 24, 2012
                Vodafone India Customer Care's response
                Hello Vineet,

                Thanks for writing to us. Trust your services are working fine now. Please write to us at vodafonecare.[protected]@vodafone.com if you need any further assistance. We'd be happy to help!

                Kind Regards,
                Vodafone Customer Care, New Delhi

                Vodafone — BAD SERVICES BY VODAFONE

                I was Aircel customer, due to bad network i port my number to Vodafone, but its the worst service provider, After Activation Of my MNP, they charged RS. 2 for daily news update, when i called 198 they did't took complain, but after long fight they returned. after recharge of 34 twice i did't got my desired plan, i called customer care [protected], 198, visited Vodafone MINI store near me, but they all are use less, I don't have so much time to run after mobile. plz help me out. they did't even took complain.
                Vodafone peoples call me on 22.03.3012 and they are still not going toward the solution or again protecting them self only. (They have nothing to say on what they are doing to the consumer.

                Vineet
                [protected]
                Vodafore people (Kanika) call me on 22.03.2012 as I inform In my earlier comment, she told to call in 2 Hrs, But till date no call received from her neither my claim amount is refund by vodafone.

                One major harassment to me on 23.03.2012, when some Priynka named lady call me about 13:00 - 13:45 Hrs. (She again ask me what service problem i had), when i ask her "is she read my earlier mails or is she have done any discussion with seniors before calling me", She was speech less. She talk me around 15:00 to 20:00 MIN, All time she is talking totally nonsense she had no knowledge what vodafone make blunder.

                When i told her that on 22.03.2012 some Kanika named lady also call me and kanika also talking same nonsense things on phone and also promise me to call in 2 Hrs on same day but she never call. Priynka immediately said me "I am is not the handler of your service"

                And Now Vodafone put a fake mail as above my this mail saying that :

                Quote

                Thanks for writing to us. Trust your services are working fine now. Please write to us at vodafonecare.[protected]@vodafone.com if you need any further assistance. We'd be happy to help!

                Unquote

                Till date i don't receive my Claim money back and their Net cruse Internet stick is still lying with me.

                I have evidence (Recordings) of above telephonic conversation on 22 & 23.12, 2012 with Kanika & Priynka. (I have already convey the same to both before Taking recordings)

                Regards

                Vineet
                [protected]
                It seams vodafone team has no words to say because there blunder is written above. Till date there in no positive action/reply on my application by any one of them. Shame..., Very Shame...

                Vodafone co. is a group of fools commanded by . Top to bottom chain of this company is layer or cheats his consumer . (Yes it's true, can understand by reading the above communication mail/Comments).

                Vineet
                [protected]
                One more statement from vodafone. "On 27.03.2012 at 1:30 - 2:00 HRS when I make call to vodafone customer care. They inform that there shift is changed at 00:00 Hrs and no body is available in there concern department (Vodafone commits to serve 24x7, and from my discussions i dont't think so) to attend the call. I have there voice recording (As evidence), I told him to arrange a call when your concern department will come. (But Till now there is no response from there end).

                Vodafore team stop responding now, and it seams they assume that i will quite after some time. (But i will not, now i shall proceed with them threw Consumer Court"

                Vineet
                In the above comment consider me as Disagree.

                Vineet
                On 02.04.2012 when i call to the vodafone customer care, Vodafone representative (Gaurav) told me that Vodafone NetCruise Mobile Internet USB Stick is not a Vodafone product. Discussing, Very Discussing.

                They also refuse to register my any complain also.

                Shame to Vadafone authorities. Very Shame.
                Vodafone peoples have nothing to say on there mistake.
                Shame to the Vodafone, Till date they have no words to say on there blunder.
                bad bad bad bad service baimani chori sab kuch haiaap ke passs
                2, 4 aise hi baiman log aap aapni company me rakhiye airtel company bhi aapkhojayegaa
                [protected]
                i hate all people of vodafone...becoz of all are fool and stupied. they never know.. how deal with client...
                Hi,

                I too had a very bad experience with vodafone customer care.

                Vodafone customer care ppl always try to divert from the issue and try to show how gr8 is vodafone.

                they never try or are interested in solving customer issues.

                Sometimes they do not even reply to customer mail.


                Above all they do false promises that xyz service will be done within 48 hours or so.


                I hate vodafone.
                Dear Vodafone Team

                I am Vodafone prepaid customer, I am apply for change my prepaid service to postpaid service on 29th October, 2012 and I request to you to please come for verification only Sunday or after office time but my verification have not done till date.

                If you do not want to change my prepaid service to post paid service, please inform me as for as possible than I am going to apply for other post paid service to other post paid service provider.

                Thanking You

                VIVEKA NANDAN JOSHI
                MOBILE NO. [protected]
                I DINESH CHOUDHURY MY NO.IS [protected], WE COMPLAIN FOR 25 TO 30 TIMES AGAINST NET WORK PROBLEM FOR OUR GROUP PH.NO.[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] AND OTH 10 TO 15 NUMBERS USE IN MATIUBRUZ, KOLKATA BUT NETWORK PROBLEM FACEING SO MANY TIMES BUT CUSTOMER CARE OFFICER NOT TAKING ANY ACTION, IF THE ARE NOT TAKING ANY ACTION WITHIN 7 DAYS WE CHANGE OUR SERVICE PROVIDER COMPANY.
                Hi, This is timoti I have a problem with Vodafone service Phone numbers.I canceled the [protected]
                [protected] numbers and I converted the [protected] number from postpaid to prepaid (near secundrabad railway station vodhaphone store) they said [protected]
                [protected] two numbers canceled and for [protected] number from postpaid to prepaid convertion take 5 days time.they given new sim with [protected] number. but after 5 day i checked with new sim but that one is not working.

                Now they are sending the Postpaid bills for that numbers.and demand notices for payment Please look into this problem. my number is [protected].

                Thanks
                timoti.
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                  M
                  me hu na
                  from Jaipur, Rajasthan
                  Mar 20, 2012
                  Resolved
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                  Resolved

                  Address: Jhunjhunu, Rajasthan

                  Respected sir,
                  My mobile no. is [protected] (VODAPHONE ). Pls send me call history (IN AND OUT COMING ) for the DAY of 24 Febraury 2012 only one days .this is very urgent sir . this is my lifes queasstion.
                  Thank you sir.
                  Dec 22, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 21, 2012
                  Vodafone India Customer Care's response
                  Hello Sir/Madam,

                  Thanks for writing to us. As conveyed before, kindly walk in to any of our stores with the relevant documents for further assistance. You may also write to us at corporatecare.[protected]@vodafone.com Happy to help!

                  Kind Regards,
                  Vodafone Customer Care, Rajasthan
                  Dear Sir You are requested to activate Rs 99 2G internet Plan on my postpaid No [protected] which is recently port out from Idea at earliest My Name is Suhail aziz c/o Teamwork Facilities my alternate no is [protected]
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                    C
                    chand42
                    from Puducherry, Puducherry
                    Mar 20, 2012
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    [protected] from this number I am getting frequent wrong calls to my number idea number .i was just irritated with it .

                    pleasesuggest me to get rid off?

                    from last 3 months he is calling and harassing me like un talk-able words.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    whatever i know:

                    - File a complaint in the women's police station where they can help u track and identify the caller
                    (or)
                    - few phones like Blackberry, some android phones can use the application called Efficient Call Blocker. This program will allow you place numbers in the software (3rd party software) and when those numbers show up on caller-id, then it auto-ignore the call
                    (or)
                    - better change your number
                    sir this number([protected]) doing the par day wrong call on mobile number if you not doing any thing i will complain in police
                    [protected](Vodafone-GSM, Punjab) may be in the name or gurpreet singh or karan chabra from ludiana, punjab theft my all ATM card and withdrawal some money from card and again doing blckmail too me. everyday he use to call 5-6 time from different cell no. -[protected], delhi voda, [protected], delhi, voda. i made a complained against this case . so help me to trace this theft guy and i need his call summary. details mail me- [protected]@gmail.com
                    N.b_ m attaching the above theft guy photos.
                    Plz need help for delhi and punjab police to trace this theft guy. help help..
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                      S
                      swarup.iyer
                      from Ernakulam, Kerala
                      Mar 19, 2012
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      I'm getting random calls from people saying that they have received missed calls from this number, though I've not called them.when i inquired about the missed call number they have told altogether a different number( the number as said by one of them [protected]).I have been complaining the same to Vodafone customer care since couple of weeks which is of no use. they had told me they would set it right by 17th March 2012. but of no use. when i called them again regarding the same. they said they can't do anything and i'm hoping that this forum will help me out. come out of this unnecessary trouble. The Vodafone has been least successful in helping me out.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        R
                        rameez.tmv
                        from Mumbai, Maharashtra
                        Mar 18, 2012
                        Resolved
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                        Resolved

                        Address: Nashik, Maharashtra

                        dear sir ,my mobile no. is [protected] i have ported from reliance to vodafone & its completed on 14 mar 2012, but i have not got the offer. The offer was is 1.2p/2sec for 2 months & 35 rs bal. in main a/c .
                        Last 4 days i am calling customer care they said wihtin 24 hr u will get the offer but it does not. i am fed up tihs c.c plz help me
                        Dec 20, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 19, 2012
                        Vodafone India Customer Care's response
                        Hello Rameez,

                        Please note that the MNP plan is active and an amount will be credited to your account in 24 hours. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

                        Regards,
                        Vodafone Customer Care, Maharashtra and Goa
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                          H
                          Himanshu Kr Lal
                          Mar 17, 2012
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                          vodafone customer bearing with number [protected] has stolen my mobile phone from park near my residence when i have went to relax with my family on weekend. I got his number via mobile tracker preloaded in my phone. So i kindly request you to give me his location and all its information.
                          THANKING YOU
                          HIMANSHU
                          [protected]
                          [protected]@ovi.com
                          I want a details and address of the above vodafone number. please mail me fast.
                          thank you [protected]
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                            R
                            Ram Kishan chandel
                            from Mumbai, Maharashtra
                            Mar 17, 2012
                            Resolved
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                            Resolved

                            Address: Fatehabad, Haryana

                            I (Ram Kishan chandel) of village Ratta Tibba would like to file a complaint agains Vodafone. Vodafone have disconnected my phone, claiming that I have not submitted the documents. I submitted a copy of my driving licence then they issued the sim card and phone number. Now the dealer at fatehabad branch is claiming that they have forwarded the documents to vodafone. I called the Vodafone customers service and they are not helping aswell. If Vodafone doesn't have my documents then who does? Due to this I have been hassled for few days and still no solution. I have lost lots of time and money due to this. Please help me find justice. Vodafone has worst customer service and staff attitude is even worst.
                            My details are:
                            Ram Kishan chandel
                            V&PO Ratta Tibba
                            Phone Number (Vodafone[protected]
                            If you need more information pls contact me on [protected].
                            Thank you very much
                            Dec 18, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 17, 2012
                            Vodafone India Customer Care's response
                            Hello Ram Kishan,

                            Thanks for speaking with us. Please be assured that we're working on your concern and will get back to you as soon as we can. You can email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

                            Regards,
                            Vodafone Customer Care, Haryana
                            I got a Vodafone connection having number [protected] on 11.4.11 from M/s Pooja Communication, Mehrauli Road, Guraon. I filled the form,submitted photocopy of my Driving license and also submitted 2 photos. But yesterday my phone line got disconnected saying that documents were not submitted.
                            In the last week also Vodafone has disturbed me a lot by activating caller tunes, updates etc on my phone although I did not subscribe to any of these.
                            I took a Vodafone Connection last week and provided them with all the documents. After a week, I received an SMS from them saying that my address verification had failed and Outgoing will be barred. I was all the time present at home and I was not sure how the Address Verfication can fail, as I have been staying at the address for last 5 years.

                            So i called up Customer Service (111) and requested them to do a re-verification. After 2 days (today), my outgoing was stopped. I called up Customer Service and they tell me that your address verification has failed. I asked them, what about the request for Re-Verification. They said that will be done in 24-48 hours, but till then Outgoing will remain suspended. SO MUCH FOR CUSTOMER SERVICE, IF YOU CAN CALL IT SO.

                            Then I went to the Vodafone Store and there also I received the same response. I stayed put for 3 hours at the Store. Then they realized that they need to do something. Then they started sending mails to some people and finally told me that the following had happened:

                            My form said &quot;ACCENTURE&quot; and in the Data Entry they had input &quot;ARICENT&quot;. As a result Address Verification failed because they could not locate ARICENT at my office address.

                            Now they say it will take another 24-48 hours for this thing to be rectified and there is no way for it to be expedited.

                            CLEARLY IT IS VODAFONE&#039;S ERROR OF DATA ENTRY AND I AM BEING MADE TO SUFFER BECAUSE OF THAT. HOPE SOME SANITY PREVAILS IN THE FIRM AND THIS CAN BE TAKEN UP ON PRIORITY.
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                              M
                              murtaza9636
                              from Mumbai, Maharashtra
                              Mar 16, 2012
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Hi,
                              i am vodafone customer from last 1 to 2 years, my mobile no [protected] my name is mobin tanwar i have request that cancell the sim loss no other user can use it.
                              so pls take this note do as early as possible.
                              Dec 14, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 17, 2012
                              Vodafone India Customer Care's response
                              Hello Mobin,

                              Please email your request to vodafonecare.[protected]@vodafone.com so that we may be able to do the needful. You can also write to us at the aforementioned email ID for assistance in future, we'd be glad to help.

                              Regards,
                              Vodafone Customer Care, Maharashtra and Goa
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                                G
                                gurvishvraj
                                from Mumbai, Maharashtra
                                Mar 16, 2012
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh

                                I had just brought a vodafone bue 555 which had a scheme that facebook will be free on my handset for the whole year.But after only 1 month the scheme got deactivated.Vodafone people told me that this does not exists now.I had only purchased this phone for the sake of free facebook.Pease look into the matter.
                                My no.-[protected]
                                Dec 4, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 17, 2012
                                Vodafone India Customer Care's response
                                Hello Gurvishvraj,

                                We regret to inform you that the scheme has been withdrawn. Please email us at vodafonecare.[protected]@vodafone.com if there is anything else we may assist you with, we'll do our best to help.

                                Regards,
                                Vodafone Customer Care, Punjab
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                                  A
                                  Amal Kh
                                  from Gurgaon, Haryana
                                  Mar 15, 2012
                                  Resolved
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                                  Address: New Delhi, Delhi

                                  Hi
                                  I got miss call from an international no [protected]
                                  as i was nt able to pick it up i called back.
                                  On other side there was a person who said that je was calling from Vodafone
                                  customer care. i realized it was a fake call.
                                  I searched on net and this area code belongs to pakistan.
                                  Also many people have complained of such calls.
                                  Please look into this
                                  Jan 3, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 16, 2012
                                  Vodafone India Customer Care's response
                                  Hi Amal,

                                  Please share your number with us here http://bit.ly/yEZ2UK We'll get back to you in a short while to address the matter.

                                  Regards,
                                  Vodafone Customer Care

                                  Vodafone — Getting Miss Call

                                  Dear Sir,
                                  Please look this matter..

                                  ================================================================================...

                                  Dear Mr. Pandey,



                                  Greetings from Vodafone!



                                  Thank you for your e-mail dated May 24, 2012 with regard to your connection [protected].



                                  We wish to confirm that the privacy of our customers is our solemn concern and we zealously protect the same under all circumstances hence we regret our inability to process any request against the number [protected]. However we would request you to get in touch with the local law enforcement authority in order to process your request.



                                  In case you need further help, please do call or email us. We’ll do our best to help you.





                                  Happy to help



                                  Soumyajit Dutta



                                  Vodafone Care



                                  Contact numbers



                                  Vodafone Care



                                  For Enquiries: 111 or +91-[protected]

                                  For Complaints / Requests: 198 (toll free)

                                  Fax number: +91-([protected])

                                  E-mail: vodafonecare.[protected]@vodafone.com

                                  Website: www.vodafone.in







                                  From: sachin pandey [mailto:sachin.[protected]@gmail.com]
                                  Sent: 24 May 2012 4:44 PM
                                  To: VODAFONECARE KOL (KOL-NE)
                                  Subject: Complain against the no.



                                  Dear Sir/Ma'm,
                                  I am sachin Pandey and my mobile no. is [protected]. Currently i am facing big problem. Everyday i got minimum 100+ miss call from this no([protected]). I know this no. from vodafone that's why i am complaining against this no([protected]). Please resolve this matter asap.





                                  Sachin Pandey
                                  no more calls for past 1 year
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                                    monimoni0077
                                    from Kanpur, Uttar Pradesh
                                    Mar 15, 2012
                                    Resolved
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                                    Address: North 24 Parganas, West Bengal

                                    Please send me call details .my phone no. [protected] my email id [protected]@yahoo.com
                                    Jan 11, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 15, 2012
                                    Vodafone India Customer Care's response
                                    Hello Sk Moni,

                                    We tried calling, but no one answered the phone. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to get in touch with you.

                                    Regards,
                                    Vodafone Customer Care
                                    Dear Sir,

                                    Request you to please provied outgoing call details of no [protected].. please send it to my registered e mail id .
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                                      payu2sweetu
                                      from Bengaluru, Karnataka
                                      Mar 14, 2012
                                      Resolved
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                                      Address: Thane, Maharashtra

                                      THERE HAVE BEEN UNNECESSARY BALANCE DEDUCTIONS FROM MY PREPAID ACCOUNT AMOUNTING TO APPROX RS.125 SINCE 7TH MARCH. IT HAS CAUSED ME GREAT INCONVENIENCE AS THE CALL CENTER PERSONEL ARE NOT TAKING MY COMPLAINT.THE BALANCE DEDUCTIONS HAVE BEEN CATEGORISED AS DOWNLOAD CHARGES WHEN I HAD AN ACTIVE DATA USAGE PLAN AND NO SUCH DOWNLOADING DONE.I WANT A REFUND OF THE BALANCE DEDUCTIONS AS SOON AS POSSIBLE. IS ALL THAT CAN BE SAID FOR SUCH UNETHICAL AND ANTI-CONSUMER TREATMENTS OF VODAFONE. I HOPE MY COMPLAINT WILL BE ADDRESSED ASAP.
                                      Dec 14, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 16, 2012
                                      Vodafone India Customer Care's response
                                      Hello Sir/Madam,

                                      We would like to inform you that the balance has been deducted as per your usage. Kindly refer to the itemized bill for further clarification. To obtain the bill, send ACT BILL Name of the Month to 144 ie. ACT BILL MAR to 144. Please note that you will be charged Rs. 49/- per bill and you can request for the itemized bill for not more than the previous 6 months or before the completion of the calendar month. Email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also call us on our toll free number 198, we'll do our best to help.

                                      Regards,
                                      Vodafone Customer Care, Mumbai

                                      Vodafone Prepaid Service — unnecessary deduction of balance

                                      i took a vodafone sim card. my phone number is [protected]. my scheme is unlimited with call charges 1p/sec vodafone to vodafone and1.2p/sec too other snumbers. but everyday after the 1st call rs 3 is deducted from my account. and i am getting unnecessary flash messages too. i dont know whether they are charging rs 3 for these flash messages. i havenot subscribed for any such flash message service. pls tell me what to do.
                                      my mobile number is [protected]
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                                        iamkris01
                                        from Bengaluru, Karnataka
                                        Mar 14, 2012
                                        Resolved
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                                        Address: Karnataka

                                        I am disgusted at the kind of service Vodafone Karnataka has provided me with for the last 4 years. Firstly my post paid connection was overcharged but I paid the bill anyway. Secondly, even before the messages were being charged, I got charged for free sms' though I never used my entire quota of 100 / 150 messages per day. Now, without any warning they have started deducting 2 rs per day for caller tunes which I wasn't even aware that it was activated. I have lost a lot of money..I request vodafone to stop fleecing customers to improve their balance sheet. I would also like them to refund at least my caller tunes money and de activate caller tunes.
                                        Dec 11, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 14, 2012
                                        Vodafone India Customer Care's response
                                        Hello Kris,

                                        We regret any inconvenience caused. Please share your number with us here http://bit.ly/x92Rol so that we may be able to address your concern better.

                                        Regards,
                                        Vodafone Customer Care
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