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Vodafone India Complaints & Reviews

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V
vkrockyrocks
from Mumbai, Maharashtra
Apr 22, 2012
Resolved
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Resolved

Address: Sri Ganganagar, Rajasthan

YESTERDAY i recharged my vodaphone number [protected] online through internet banking SBBJ bank.
RS. 35 deducted from my account but i didn't get talktime.
After clicking CONFIRM buton in my bank account it said redirecting to VODAPHONE site but
few seconds later
it show error session erroR thats why here i don't get transaction ID But i saved product
order number Prodot9844638.

IT WAS FIRST TIME I TRED TO RECHARGE ONINE.
I saw my bank statement where it show me details below :
21-apr[protected]apr-2012)
To transfer
INB vodaphone VODAPHONE
Payments MSBJ[protected]IGA3048215
TRANSFER TO [protected]
INTERNET BANKING TRANS RS.35

My bank account number is [protected] .
This account refer to my sister USHA KUMARI in State bank of bikaner and jaipur.

After 2-3 hours i contact vodaphone customer care . I don't get satisfied with him.
And he registered my problem . I got messege from vodaphone as below:
Hello! Your service registration number is [protected]. We shall respond to your query by
Monday 23-Apr-12 06:00p.m.


I have given all informatioo i have. Please REFUND my amount.
Please do not refer to problem registaration number because i don't think that he registered
my problem well. It is only for your information .

My contact number is [protected] and contact email- [protected]@gmail.com


AGAIN i want to tell you i don't any transaction number due error .

I WANT REFUNDED AMOUNT..
Dec 9, 2016
Complaint marked as Resolved 
Verified Support
Apr 23, 2012
Vodafone India Customer Care's response
Hello Sir/Madam,

Please note that in case of a failed online recharge transaction, the amount will be credited to your bank account in 7 working days. If the amount is not credited, kindly email the following details to vodafonecare.[protected]@vodafone.com so that we may be able to help with the matter:1) Mobile number 2) Amount of recharge 3) Date of Recharge 4) Transaction ID

Regards,
Vodafone Customer Care
thank you sir.
but I mention in query that i didn't get TRANSACTION ID due error.
i have product id only.
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    Dhanesh Narvekar
    from Mumbai, Maharashtra
    Apr 21, 2012
    Resolved
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    Resolved

    Address: Maharashtra

    Hi, I've received two gift coupons for my new postpaid connection with vodafone. I've mailed both to the required chandhigarh address. My first coupon was received on time, but second got a bit late, hence rejected. I received the rejected coupon back by mail today, but haven't yet received my first gift. They promised that it would be shipped within 18 working days. Its more than 25 working days now, yet i haven't received the gift. Please look into this. My number is [protected]. [REF:[protected]] [#755836]
    Dec 2, 2016
    Complaint marked as Resolved 
    Verified Support
    Apr 24, 2012
    Vodafone India Customer Care's response
    Hello Dhanesh,

    We would like to inform you that we're looking into the matter and will get back to you at the earliest.

    Regards,
    Vodafone Customer Care

    Vodafone Connection — Poor service!

    your person Mr hareet ([protected]) not proper response due to I called many times but he not recieve my call .
    My personel mb. no. [protected] Outgoing & incoming call not active

    Vodafone Connection — unable to receive & make call in roaming

    my mobile phone having vodafone connection is in roaming. i am unable to make as well as receive a call.

    Vodafone Connection — irregularities in vodafone system

    I am using the vadofone connection for almost three yrs but for the last 2 months the irregularities have tremondously increased on part of vadofone.

    Two months back vadofone gave me a call saying that if i activate my autopay facility through my credit card for paying their bill, It would be convenient for me and I would get 10% disount on every bill.

    I agreed for the same.

    Now i am finding that the bills are not reaching me and they are withdrawing money from my credit card.

    I am continousely in touch with customer care and asking them to stop my auto debit facility from the credit card, which they are not agreeing to do.

    The customer care people are giving me different informations at different times based on what they see on their computer screen.I find that the data stored with them on computer is also being being tampered with, as the information status has changed.

    Further activation of internet facility always start on its own.When i check with the customer care they tell me that i had put a request to them.Which is not the truth.

    The last call i made is today and finally the call was transferred to retention team.I am so annoyed with their services, that i have asked them to stop my services from immediate effect .the official of the retention team has agreed to do it within 2 hrs.But i feel that they will not do it and keep on draining money from my Credit card by showing internet/phone usage.

    I gave a phone call to my credit card provider also to stop auto payment of vadofone .They have shown their inability as i had activated my auto debit through Vadaphone.However they are ready to cancel my credit card and issue a new one, so that the misuse of my credit card by Vadofone is stopped.But i dont want to follow that route of getting a new credit card.
    M.Gupta
    [protected]
    do not disturb i m getting calls from vodafone caller tune department so pls do not disturb
    Hello, I have mailed many times to costumer support for DO NOT DISTURB then also they are regularly calling me for many products and sending me a lot of SMS ' s regularly.

    Vodafone Connection — Getting Bills for Deactivated Connection

    I am given an add on connection ( No [protected]) with my old connection that is [protected]

    I have de activated my add on Sim card and surrenderd the same to the Sector 18 Noida Vodafone center in May 2008. I have paid all the arrears also with cheque.

    I started getting bills from the company and evne legal notice. I spoke to the Customer care manager and up on his advice I sent him an e mail with all the details. ( Annexture 1- Copy of the Email)

    Now on 14th Jan 2009, my connection - the no [protected] has been de activated again. Reason I am told that I have unpaid bills on my old de activated connection.

    What shall I Do ?? please advice

    P M Narayanan

    36 B B 9/8 PDIL
    Sector 62 NOIDA
    + 91 [protected]


    E- MAIL THAT I HAD SEND ON 27th AUG 2008.
    In responce to this I am told that this was the mistake from the Company's side




    To

    The Customer care manager

    Vodafone



    REF Vodafone no : [protected]



    I am disappointed and fed up. So is this mail



    The above mentioned number has been de activated w.e.f 19th of April 2008 on my request no[protected]. (please check your record and stop sending me bills).



    On 04th May I got a call from Vodofone asking for the payment. I have hardly used the sim card . However I paid an amount of Rs 1743 for the final settlement of the account on 05 May 2008 by cheque no 486969, of State Bank of India. On that, in fact i got a call from vodafone, informing that every thing is settled.



    But the Vodafone was aggressive to send me Bills against the above number .



    0n 12thJuly, after geting another bill, I met your customer care officer at Sector 18 Noida Vodafone office, His name is Mr Vishal and his phone no is [protected]. He told me that the Vodofone is sending the bill by mistake and this will be corrected immediately and if any one calls, Mr Vishal asked me, to give his number to sort out the problem : That was request no [protected] on 12th July 2008, 11 43 Am



    Mean while one of your collection agent came to my house and he also been briefed the story. I spoke to Mr Kailash Nath of mobile No [protected] when I got a letter from him regarding the payment. I have given him all these details and request numbers.



    For my relief, I got a call form Vodafone regarding this number, Apologying for the inconvenience I faced.



    I do not understand where is the communication gap. Please make sure that I will not get any communication/ call in this connection. This is a waste of My energy and your energy



    Regards



    P M Narayanan

    +91 [protected]










    I am disappointed and fed up. So is this mail



    The above mentioned number has been de activated w.e.f 19th of April 2008 on my request no[protected]. (please check your record and stop sending me bills).



    On 04th May I got a call from Vodofone asking for the payment. I have hardly used the sim card . However I paid an amount of Rs 1743 for the final settlement of the account on 05 May 2008 by cheque no 486969, of State Bank of India. On that, in fact i got a call from vodafone, informing that every thing is settled.



    But the Vodafone was aggressive to send me Bills against the above number .



    0n 12thJuly, after geting another bill, I met your customer care officer at Sector 18 Noida Vodafone office, His name is Mr Vishal and his phone no is [protected]. He told me that the Vodofone is sending the bill by mistake and this will be corrected immediately and if any one calls, Mr Vishal asked me, to give his number to sort out the problem : That was request no [protected] on 12th July 2008, 11 43 Am



    Mean while one of your collection agent came to my house and he also been briefed the story. I spoke to Mr Kailash Nath of mobile No [protected] when I got a letter from him regarding the payment. I have given him all these details and request numbers.



    For my relief, I got a call form Vodafone regarding this number, Apologying for the inconvenience I faced.



    I do not understand where is the communication gap. Please make sure that I will not get any communication/ call in this connection. This is a waste of My energy and your energy



    Regards



    P M Narayanan

    +91 [protected]





    E MAIL SEND TO THE COMPANY ON 15th Jan 2009

    Sir

    I am fed-up

    My mobie no [protected] has been de activatd by the company. The reason I am told is that I have some money pending on a number [protected].


    This number has been deactivated on 19th of Apil 2008. Your cusmer care manager Mr Ramankant has confirmd this to me over phone and below is the E mail tht I had sent to him
    before that.

    now after almost an year, i have asked to pay Rs 720 " That is Pending on my number [protected]. Could you plese clarify? How? on what head? etc.

    Plesae send me a writen reply this time.

    I request you to activat my mobile Connection ie [protected].

    Or you mayspek to me +91 [protected]

    Regards

    P M Narayanan

    Vodafone Connection — Caller tune change without asking for it

    I am shocked to state that Vodafone changed my caller tune without any request from me, and deducted Rs. 30 from my account. It me to incovenience and caller tune did not mathc my status as well. Though complained registred on line immediately, i was told to wait for another 20 hours to get it rectified. I am shocked at the behaviour of Vodafone, It should be looked into, pls.

    Vodafone Connection — Deactivated

    today my vodafone number is deactivated.I can't call from this number.Last saturday it was activated.But I did not confirmed then that I will take this number.A lady from vodafone called me up for this confirmation & told me that she will again call me for that.But she did not call me yet.Now is is deactivated.Please take some action.
    Iam a retailer of vadofone cards Iam doing this business past one year in hosur there is no regular supply of copuns.so please give more than one or two distributors in hosur to give prosperous development in business.Kindly take steps on my complaint.
    rightnow a groups of people using your vodafone connection in our office HLL Life care Ltd akkulam sreekariyam thiruvananthapuram, in our office are we are not getting your signal very poor and sometime it's not clear and it's so difficult for those using vodafone and we are going to change your connection due to this reason, if your company rectify this probleam very urgently, hope u people will take necessary action on this complaint.
    Dear Sir/madam my name R.Manikandan this my number [protected] i want change my caller tune
    my caller tune was changed to some old stupid song
    can you help me??
    ia wnt to change my brother phone callertune change no-[protected]
    i want to this song play Gayathri Manthra 15001822
    Poor service

    Vodafone Connection — connection stop by vodafone

    Dear sir,
    I was perchage Vodafone connection mobile no. [protected] name satish rai
    s/o Gaga Prasad Rai distt. jhajjer(HR) by feb 2011 in first week
    location Vodafone shop chute Ram chows sonipat(HR).now some problem
    faced on 26.03.2011 by evening i was one call received by this number
    [protected]and [protected] he was told me this number [protected] is my
    number its number was missing so tell me who are you and your is your
    place this type wording use after that i was said him dear this number
    i was taken by Vodafone i think you discuss with Vodafone c.c., today
    again on 27.03.2011 at 6.15 am approx he was call me told who are you
    and spiking from where this is my number i will be complain against you
    in police station how to use this number, again same call after 8.30am.
    After that i was call to c.c. sonipat and i was problem discuss with
    c.c. executive and again conform my ID proof and c.c. executive was
    assure this connection issue your name but today by evening my phone
    no.[protected]stoped by Vodafone without any discussion with me, again i
    was call Vodafone c.c. discuss with Mr. Vikrant c.c executive sonipat
    about this problem now he is say i am complain received by other
    customer he was say this is my number presently this is missed so
    stop, after we have stop your number he was no response given to me. So please take action what is
    problem and how it is possible any body will complain and phone stop
    and same number how to issue by Vodafone to two different customer and please solve my problem.


    Regards
    your customer
    Satish Rai
    sonipat (HR)
    My connection number is [protected] .A kolkata Dongle connection .I was suppose to receive my gift by 14.12.13 but there is no trace of delivery .Registration number is 2867.Kindly ensure delivery please .


    Siddharth Shah
    +[protected]
    Pune
    Hii my name is giriraj kedia and my no. is [protected] i am using this no for internet in dongle and paid the 3 bill as of 300+842+842 but not got gift till yet.
    I had already applied my coupon through online...
    Contact me soon @ [protected]
    Is somebody looking at my complaint for gift deadline of 14.12.13 ! The complaint was made 20 days back !

    Siddharth
    [protected]
    helo sir, i taken the new vodaphone postpaid connection with gift scheme n after my three months bill paid i hv send the code by my registered cell num. but there is no call came from the vodaphone n i have also complain to the vodaphone customer care num. but there is no response come from the vodaphone...kindly solve my issue plz n i m applicable for the gift acccording to the vodaphone scheme...
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      mrlakshaysharma
      Apr 20, 2012
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      Address: North Delhi, Delhi

      I had a VIP number of Vodafone which i bought almost 8 yrs back of rs 15000. I went to Uk for 6 months, It was a post paid number. Vodafone deactivate my number without informing me once and sold my VIP number to another user. Some vodafone agent has done forcefully just to earn some profit out of it. That agent has changed my registered email address fro their system just avoid any communication to reach me. the he modify my other contact details and when the customer care people contacted me on other contacted detaild, he asked to deactivate my number. Now the current user has ported my number to another network and when i asked for any information from vodafone they simply says that every thing is removed from our database u ported yr number. I still have 6 months left on my advance rental plan, i just not paid my one bill and they did this to me. Is anybody else faced similiar experince. What i can do against it, where should i go now.
      Aug 13, 2020
      Complaint marked as Resolved 
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        megh6
        from Bengaluru, Karnataka
        Apr 20, 2012
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        hello,

        I am actually using the current vodafone number since 3yrs now.I have activated a plan on my phone which
        reduces the call tariff to any other vodafone number to 10paise/min but they charged me an excess for 4 days
        where my call tariff to any other vodafone number was 50paise/min.I called the customer service they told me that they had a technical glitch due to which this was happening and told it will be sorted as soon as possible and when i asked them about the additional charge they levied they told it cant be refunded when the mistake was from their end.The associate whom i spoke to told me that i wont be done when i asked if i could talk to any seniors on this matter they disconnected my call four times.It was the worst customer service i experienced and also they have not refunded the extra they charged on my phone till now.

        Kindly do the needful. You can contact me on my email_id meghana.[protected]@gmail.com
        Dec 15, 2016
        Complaint marked as Resolved 
        Verified Support
        Apr 21, 2012
        Vodafone India Customer Care's response
        Hello Meghana,

        Please share your number with us here http://bit.ly/HPFFmy We'll get back to you with assistance at the earliest.

        Regards,
        Vodafone Customer Care
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          A
          arnavbhushan
          from Gurgaon, Haryana
          Apr 20, 2012
          Resolved
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          Address: New Delhi, Delhi

          my mobile no. is [protected] i switch this no. from reliance Gsm to Vodafone. my no. was successfully ported but after seven days ( i.e. 27 march 2012 )from port my services star barred by vodafone saying your documents are not submitted i did not submit any document but suddenly on 8 april 2012 they star my no. and all services were ok
          vodafone unnessesary trouble me for 10 days. this inconvinience cost me alot
          Dec 10, 2016
          Complaint marked as Resolved 
          Verified Support
          Apr 21, 2012
          Vodafone India Customer Care's response
          Hello Arnav,

          Thanks for speaking with us, we trust your concern has been resolved.

          Regards,
          Vodafone Customer Care
          Scene: "some body" used my number as their call divert
          Problem: i am getting lot, lot n lot of calls for that "some body".
          Request for vodafone : when i asked for removing that call divert, they couldn't offer me that.

          Complaint: when it is allowed to divert calls to my number (with out my permission) there should be a possibility to remove it upon customer request. (who is ready to bare the pain of attending nonsense calls for others)

          suggesion: please change your software such that you can provide much better service to your customer.

          I am always with hutch since i started using mobile and now i am very much frustrted with the response i got from your customer care. i expected hutch service will be improved after vodafone take over but, it seems my expectation was wrong.

          anyway please try to fix these problems in future, atleast some customers like me still wish to be with you.
          sir on on october by mistake my friend copied his caller tune in my mobile, immediately i sent SMS according to procedure to cancel that they cancelled tat and they deducted tat caller tune amount and sms charge. And this month again they have deducted caller tune amount even when i didn request for tat and even im nt getting any caller tune and when i called customer care they said tat amount can't be refunded. and wen i asked them to let me talk to superior they just put my cal on hold. My mobile no is [protected].
          please give me suggation for reactivated my mobile no
          please give me suggation for reactivated my mobile no
          yesterday i bought a new connection from chandigarh vodaphone store. they charged Rs.525 from me. but till today my connection is not ACTIVATED
          kindly active as soon aS possible otherwise iwill take a legal action
          Maninder Preet Singh
          #472 phase 9
          Mohali
          [protected]
          i am trying to connect Vodaphone Customer Support since last 10 days and always getting system update message. i have tried more than 20-30 times in a day..............
          Hi,
          i m using prepaid vadafone from karnataka India. i have recharged by online through ICICI bank of 221/- rupees. it has not credited in my account.
          Hi,
          i m using prepaid vadafone from karnataka India. my no is +91 [protected]. i have recharged by online through ICICI bank of 221/- rupees. it has not credited in my account.
          I wont suggest vodafone to anyone because:

          Sub: Vodafone cheats customers:
          [protected]
          Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

          We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

          Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

          Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

          An unfortunate customer,
          P.Karthigayan
          Hi,
          I recharged my prepaid Vodafone SIM card ([protected])with a TOP UP SOC. I got the INR 174/- . After that I can see (By dialing *141#) that my balance is INR 180/-(10 was previous balance).
          But still I am not able to make any call.
          Every time I try to make a call I am getting Low balance Message.
          My cell number is [protected].
          I tried calling Customer care .but it was busy every time :)


          Please advice
          I have been trying to resolve a small problem for the last two months but without sucess. Customer care is polite people who keep on the line for 15 to 20 minutes every time but no results. It is distubing, ifeel they will do a lot good if they provide service rather than long polite talk.My complaint no is[protected] dt 26.2.08.
          My son, Neeraj D. Sharma has been using Hutch post paid-corpoorate connection almost for 2 years at Hyderabad, India.the cell no. is [protected].I always pay his bill by cash at Himayatnagar Cash counter which you call vodafone store .I normally do not receive the bill or sometimes they oblige me after sending the bill only after I had paid.
          T he burning example is that the bill for last month was generated on 2nd.may but I HAVE NOT RECEIVED as yet whereas I paid the subject bill long back, I had been personally reporting this discrepancy at Himayatnagar but no out come.
          I really wonder as to why you want to lose valued customer like my son i.e. I am frustrated with your courier service arrangement.
          how many times you expect me to effect the payment without knowing the details of the bill.
          can you check up with your staff as to how do they make sure.Some times they would say thatit had been e-mailedwhereas I asked them to send it to my residence.
          anyway

          Dhaniram Sharma
          Today I spoke in Customer Care at 9.54PM with mam Zeba Siddiqui. She is not fit for Customer Care Service. Because I told her to change my Mobile Connection([protected]) from Post Paid to Prepaid. She told me within 24 hours you will get one phone call from our side who can tell you everything. But, she never tell me the neither my Request No. nor she tell me tell me any helpful word which I will satisfy against my quiry. Please acknowledge my complain and do needful action.
          Thanks - Regards - Kalyan
          I am a hutch customer since last 10 years, however I am sorry to say that their services are not up to expectations.

          On May 24 I called customer service for activation of International Roaming after paying necessary amount online via credit card. I got reply that the call was landed on prepaid customers department and was asked to call again. I called again and this time it was told to me that agent is not able to check status due to system upgradation and was asked to call again.I ( know this is just a bogus reply by lazy agents who do not want to do their work properly.) Then I called after 2 hours and it was told to me that the call again landed on prepaid customers department, however somehow he assured me that it will be activated in 4 hours. Next morning, I called and this item again call landed on prepaid customer department and the agent was not able to assist me. I called in afternoon just minutes before my flight and this time agent told me that there is no payment. I asked to transfer call to a senior person, however he hung up and disconnected it after some time.

          I wrote e-mail to theit nodal officer and received the cheapest reply. Boss and employees all are just people.

          Once I am back from my visit, I will simply kick them out of my life.
          plz deactivie my kaal alerts
          hi...i have recharged my number with 149 free min bonus card on 6 april 2009 which are anytime minutes..wat happened dat my number was already having 50 v 2 v night min and my 333 v 2 v free anytime min got clubbed withdose night min which should not happen because its clearly mentioned on the dat i[censored] recharge with dis card any existing min would be forfeited...so i thought there would not be any problem... but since dat 2day is 9april its been 3 days dat i have beeen calling cux service for help...on day 1 vich was 6april i was worried because it took long for min to cum n after dat i got min but not anytime ...7april i spoke to man called saurabh, harshit.n pranay at diff timings...i was told dat dere system is showin anytime min but my bal waz getting deducted...pranay promised me a call bk for 8april at 4.00 in eve...but no wonders no one turned ...2continuous dayz 8 n 9april i have tried cux services number but not getting connected...pathetic n hopeless services...not expected such kind of irresponsibilty from vodafone...i think it should not so proud of its name...i am really annoyed wid vodafone...posting my problem here thinking dat i will get some help...
          My phone No:+[protected] Please deactivate night talk offer (Rs.22)

          Vodafone — Inconvenience

          I have taken a Vodafone Prepaid number and have been receiving unnecesary promotional calls from them day and night. When I caled to tell them that I need it stopped immediately as I have some important meetings this week, they say it will take 72 hours to activate and they cannot do anything about it!
          How can they automatically activate all these services and inconvenience the customers when they have not asked for it?
          They can automatically activate it but cannot automatically de activate it?
          my phone number is [protected]..please deactivate night talk offer of Rs .22
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            M
            Murali.TT
            from Chennai, Tamil Nadu
            Apr 20, 2012
            Resolved
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            Resolved

            I con't speak to customer care for any grievance.
            Dec 25, 2016
            Complaint marked as Resolved 
            Verified Support
            Apr 20, 2012
            Vodafone India Customer Care's response
            Hello Murali,

            Kindly share your number with us at http://bit.ly/IsrJjs so that we may assist you better.

            Regards,
            Vodafone Customer Care
            Dear Vodafone Support/ Customer care Team,

            I am facing similar issue, with Blackberry Internet services. I have observed few detrimental things that could share with Vodafone Team. When we additionally pay for Blackberry Services Plan why is our phone and phone number not registered with Blackberry yet.
            It is been weeks that I am using Blackberry Services since the time I came to India from London and strange my services still not enrolled with Blackberry even after 3 weeks o[censored]sage.
            These below are the Service Providers Status Details:
            Phone Number: Unknown (Why when number is registered and we pay to get this registered services), Raises concerns???
            Blackberry Internet Services: Not connected ???
            Coverage: edge (It should be EDGE)???
            Provider: Vodafone IN
            Active Profile: Not Connected ???

            If Vodafone is incompetent in providing Blackberry Services than they should say NO and why are we customers being misguided. I have been to Vodafone stores all they say is we can not do anything, and it is really bad to hear from such a big company. You should hire professionals. Very first week I spoke to support Agents and they said it will not happen again. It happened again the second week and then I reported last week and Again again again. I am damn missing out very important emails. All they say is directly take out your battery and insert it again. How on earth you are supposed to do that every hour to receive email. This is really disgusting behaviour from support staff. Neither I am unable to browse internet on browser and nor receive emails.
            It is just waste of Time and Money and Vodafone is making us consumers as "Monkeys" and passing the ball from 1 court to another.
            It is not only for Vodafone it raises a Question Mark on RIM Blackberry also. Ideally the money that we pay in addition to phone bills should go to RIM to register the sim card and phone, so that consumers unobstructively use required services. All other countries pay the service money to RIM then why not India Vodafone. I pay £5 extra to obtain Blackberry services every month in London UK. RIM should follow up with Vodafone.

            I hope this letter and voice of mine could make things go right!!!
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              Anand Sharma 1
              from Bengaluru, Karnataka
              Apr 20, 2012
              Resolved
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              Address: Haryana

              Dear Sir/Madam
              I become a first time user ofVodafone, but now I think that Vodafone is the poorest service provider in the Telecome
              industry.Because when I called on your customer complaint no 198 & told my problem but executive was not ready to listen me. He save his average handling time (AHT), He make me a fun & ask me that Plz aap mujhe kisi educated person se baat kara dijiye.he used rude tone.
              I want to ask you a question that when you sale a sim card in the market why you do not take a qualification certificate. I do not want to talk with you more because I know that you do not have any solution. I want to ask a query that I want to port mo no vodafone to idea so what is the procedure.Plz sand a mail in hindi because I am a illiterate person.(acc. to your customer care executive.)
              India's poorest poorest poorest poorest (10 times) service provider.
              I want to give call details which was a bad call for me.
              call details:- call date :[protected]
              call time-- Between 3:00 TO 3:30
              Agent name --- Rajesh

              Thanks & Regards
              Anand Sharme
              contact no.--[protected]
              e-mail id: [protected]@gmail.com
              Jan 3, 2017
              Complaint marked as Resolved 
              Verified Support
              Apr 20, 2012
              Vodafone India Customer Care's response
              Hello Anand,

              Thanks for speaking with our executive, we trust we were able to address your concerns.

              Regards,
              Vodafone Customer Care
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                narendrakbaheti
                from Baghdogra, West Bengal
                Apr 20, 2012
                Resolved
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                Address: Udaipur, Rajasthan

                hi,

                i want to file a complain that i want to close/ disconnect/ deactivate a vodafone post paid connection permanently but the company people are not co-operating neither they are giving satisfied answer. i want to close the connection ASAP.

                regards-
                Narendra K. Baheti
                Dec 16, 2016
                Complaint marked as Resolved 
                Verified Support
                Apr 20, 2012
                Vodafone India Customer Care's response
                Hello Narendra,

                We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/I6wvV6 so that we may be able to address your concern better.

                Regards,
                Vodafone Customer Care
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                  S
                  samkhan123
                  from Bengaluru, Karnataka
                  Apr 20, 2012
                  Resolved
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                  Address: Karnataka

                  i want call details of my vodafone prepaid number [protected] of 3months
                  actually i lost my phone nd all contacts were deleted
                  i had some important contacts which are very important
                  can u plz help me out, i'm ready to submit any original
                  documents neccesary for this process....
                  Dec 2, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 21, 2012
                  Vodafone India Customer Care's response
                  Hello Samkhan,

                  Thanks for writing to us. We request you to walk into any of our stores for better assistance with your concern.

                  Kind Regards,
                  Vodafone Customer Care, Karnataka
                  Sir,
                  My mobile number is [protected]. I want the customer identity of incoming call at 12:33 P.M. on[protected].
                  WANT TO KNOW THE ADDRESS FOR THE BELOVE MENTIONED VODAFONE NUMBER [protected]
                  Respected Sir .
                  I want my Call details then what is the procedure of that things
                  Can i come in ur Vodafone service centre and i can get my call details and
                  please answer to my email ([protected]@gmail.com)
                  Iam staying in Green park delhi ! so were is your costomer centre please let me know!
                  Thanks
                  Regards
                  Aneesha
                  i want complete details of this number [protected] soon.
                  i'm really desperately in need
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                    N
                    Nilesh3162
                    Apr 20, 2012
                    Resolved
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                    Address: Maharashtra

                    I have purchased a vodafone top up recharge card of Rs.50. However the secret pin number on it is damaged and I am not able 2 recharge it. Please email me the pin number or recharge my number. The following are my details

                    Mobile number: [protected]
                    Serial number of the recharge card:[protected]
                    Date of package:4/4/2012
                    Dec 14, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 20, 2012
                    Vodafone India Customer Care's response
                    Hello Nilesh,

                    Please visit your nearest Vodafone Store with the recharge card for better assistance.

                    Regards,
                    Vodafone Customer Care
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                      J
                      JAGANNATH BOSU
                      from Karnal, Haryana
                      Apr 19, 2012
                      Resolved
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                      Address: Bankura, West Bengal

                      dear sir,
                      my contact number is [protected]
                      My retailers helpline 129 service has been stopped frm 2 month....I am not able to customers service frm my cell from past two month. i complained on ur call local distributors as well as in vodafone main distributors.No care of my problem my distributer s. My problem is still not solved.I need compensation for this inconvience . Plz solve the problem as soon as possible n do compensation in your own way in way of balance or recharge. A lot has been wasted on enerjil from my home to vadafone store..Solve the problem as soon as possible.


                      your 4 ear old retailers.
                      piyali mobile center
                      indas Bankura
                      JAGANNATH BOSU.
                      Dec 10, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 19, 2012
                      Vodafone India Customer Care's response
                      Hello Jagannath,

                      We would like to inform you that we're looking into the matter and will get back to you as soon as we can.

                      Regards,
                      Vodafone Customer Care
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                        R
                        Raaj7
                        from Mumbai, Maharashtra
                        Apr 19, 2012
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        Sir,
                        I need a demo card at low call rate vodafone to vodafone 10p and other mobil at 30p and daily free 200 local and national messages.. How much does that sim cost and from where can i get that demo sim.. I want it for lifetime use of sim
                        Dec 4, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 19, 2012
                        Vodafone India Customer Care's response
                        Hello Raaj,

                        Please share your current contact details and an alternate number here http://bit.ly/I6IJsQ We'll get back to you at the earliest.

                        Regards,
                        Vodafone Customer Care

                        Vodafone- low call cost — Poor service

                        From, 02. 01. 2008
                        H.C.Nagaraja,
                        Advocate,
                        T- 14, ‘Nisaraga’, Treasury Lay out, Bogadi 2nd stage, Mysore – 26

                        To,
                        The CEO
                        M/s Vodaphone Ltd.
                        Sir,
                        Sub: Deficiency in service.
                        Ref: My prepaid subscription No.[protected]

                        I am the subscriber of the above pre-paid connection.. I would like to bring the inconvenience faced by me regarding recharge (for low tariffs) to your notice seeking redressal.
                        My subscription was renewed with 12 months validity during October 2007. At that time I was advised that I had to recharge for Rs. 96.00 only under the said plan to avail the low call tariff facility. It was done.
                        Subsequently some time during Nov 2007or so there was a message from your office saying that I could recharge for Rs.77.00 to avail the low tariffs and I did the same.
                        On 28.11.2007 I recharged with Rs.96.00 and from then on made it a point the make note of the date of renewal. Subsequently on 28.12.2007 I recharged with the same amount of Rs.96.00 for using low tariff rates. Probably on 30.12.2007 I got a message that the low call cost period had ended ant that I should recharge with Rs.77.00 if want to utilize the said facility. At this juncture I am to inform you that every time before recharging for low call rates I was making enquiries with your agent regarding the amount of recharge.
                        There upon I contacted your customer care ( Mr. Shiva Kumar) and briefed the entire thing. I was told that I should have recharged for Rs. 77.00 and not Rs.96.00 towards low rates. I was further advised that I should contact the agent who recharged my connection and demand refund of the amounts from him. This was strange, I felt. However at my insistence that person ( M Shiva Kumar) verified the records and told me that the matter was rectified and low call cost rates facility was restored.
                        To my surprise on 01.01.2008 I noticed that the calls I was making were being at full rates and not the concessional rates. Thereupon I got in touch with your customer care once again but in vain. They expressed their inability to do any thing in the matter and I was given to understand that recharges of 96.00 done on 28.11 and 28.12.2007 had gone waste and I had no access to the same. Now being aggrieved by this I am sending this letter to you seeking redressal.
                        1. It is undisputed that I was allowed low call cost scheme in October 2007 (after obtaining 12 months validity) and November 2007 by accepting Rs.96.00. Since I was under the said plan you should have rejected when I sent SMS for Rs.77.00.
                        2. Why at all the SMS for Rs.77.00 was sent to me when I was on a plan of Rs.96.00. Such things are highly misleading and confusing.Besides how was that amount was accepted for low cost facility.
                        3. Why SMS be sent to me during the currency of a low call cost period. Only to confuse me and several others like me since we would not be remembering the previous date of recharge. Thinking that the period has ended we press the buttons as prescribed by your office. I have a feeling that you are encashing our weakness of not remembering the dates of recharge to your advantage. It may not be easy for me and thousands like me to make note of such things amidst our work schedule and other occupational hazards.
                        4. Supposing I attempt to get the recharge (for low call rates) done for a wrong figure even out of ignorance the same should have been rejected or credited to my regular currency credit balance. The reply given by your customer care saying that the recharges for Rs. 96.00 dt.28.11 and 28.12.2007 have gone WASTE is highlyd displeasing and illogical. How could these amounts be retained by you without rendering any service. You are not justified in keeping my amounts with you just like that.
                        5. What attempts have you made to enlighten any customer regarding the particular pre paid plan he / she is under, and amount of recharge to be done for utilizing low call rates offer. When I renewed with 12 months validity offer not material was given to me regarding your terms and conditions of the particular 12 months validity offer.
                        6. You are misguiding and fooling the public by flashing SMS during intermittent periods with sole intention of making money. Such service is not in public interest. One SMS speaks of recharge with 30 days validity at low call costs and there is one more SMS within two or three days with 15 days validity after we opt the 30 days facility. Such things definitely lends one to doubt your bonafides.

                        In the back drop of the facts narrated above I request you to rectify and make good the deficiency in service failing which I may be constrained to approach the prescribed forum seeking appropriate relief.
                        Thanking you, Yours faithfully,

                        .

                        Vodafone — about call n rates

                        vodaphone had intro a new plan with 10rs rental n can add 5 local Vodaphone no's n talk @20p/min, i activated it on 4th n again the add on number got deleted n i reactivated it on 14th of same month but again they deleted the number by 4th itself. and each time i'm calling to someone the call gets cut suddenly each n every time but no response from them, they are taking money... unnecessarily, i am really unhappy with this network n going to change my sim soon

                        Vodafone — tm-demo

                        your mobile number has been awareded 850,000 usd in the 2010 bt mobile draw,to claim your prize send your name,age,tel and addres to email:[protected]@gmail.com (what is this)
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                          Mrs. Sriram
                          from Bengaluru, Karnataka
                          Apr 19, 2012
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Dear All,

                          My number: [protected]

                          Last month i received an sms from Vodafone dated 11 Mar stating my account has been debited for Rs.30/- for missed call alerts and my subscription for missed call alert has been renewed. I have not activated such alerts.... On mailing Vodafone customer care, i received a reply from them stating they have cancelled my alert and have credited back 30 rs to my acct. I have not received any credit from them.. Somebody called me up and said they have credited back to my acct and assured this wil not happen.Again this month on 07/04/12, recd an sms asking me to keep sufficient balance so that they can debit 30 rs for the MCA- Miised call alert. This time i sent an sms to 111 FOR CANCELLING.. But no use..

                          To my dissapointment again the cycle repeated. I have lost rs.60/- from my vodafone prepaid account in these two months...

                          Am very unhappy with vodafone customer service and am planning to change my service to airtel.

                          My complaint numbers:
                          REF:63564​5721687
                          REF:64139​7814644
                          REF:64173​8376860
                          REF:64216​7642395
                          REF:64241​7517562
                          REF:64243​4455665
                          REF:64272​7714792

                          Regards,
                          Mrs. Sriram
                          Dec 11, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 21, 2012
                          Vodafone India Customer Care's response
                          Hello Mrs.Sriram,

                          Thanks for writing to us. Please be assured that one of our executives will get in touch with you at the earliest with assistance.

                          Kind Regards,
                          Vodafone Customer Care, Karnataka
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                            S
                            snehalraval
                            from Mumbai, Maharashtra
                            Apr 18, 2012
                            Resolved
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                            Resolved

                            Address: Mumbai Suburban, Maharashtra

                            Respected Sir,

                            Sir I used portability service (Air tel to Vodafone) before few (20-25)days.

                            But after few days i got service problems from vodafone even though submitted satisfactory documents at twice or thrice.

                            Every time for the same reason they discontinued my service although i solved it.

                            I am suffering this problem since last few months but not received proper solution.

                            What i should do now?
                            Dec 23, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 19, 2012
                            Vodafone India Customer Care's response
                            Hello Snehalraval,

                            Please share your number and an alternate number here http://bit.ly/InCfZk We'll get back to you with assistance at the earliest.

                            Regards,
                            Vodafone Customer Care
                            Reminder - 2

                            Pls Note My Complain no.[protected].



                            --- On Wed, 2/16/11, viral joshi <[protected]@yahoo.com> wrote:


                            From: viral joshi <[protected]@yahoo.com>
                            Subject: Re: Problem In Connection.
                            To: vodafonecare.[protected]@vodafone.com
                            Cc: [protected]@welspun.com
                            Date: Wednesday, February 16, 2011, 4:00 PM


                            Reminder 1

                            If realy fill to help for customer so,pls contact on my other cell no.

                            [protected]

                            --- On Wed, 2/16/11, Viral Joshi <[protected]@welspun.com> wrote:


                            From: Viral Joshi <[protected]@welspun.com>
                            Subject: Problem In Connection.
                            To: vodafonecare.[protected]@vodafone.com
                            Cc: [protected]@yahoo.com
                            Date: Wednesday, February 16, 2011, 2:39 PM


                            Dear Vodafone,

                            We have facing problem in Vodafone Connection in last two days but till time no any salutation recd from customer care side.

                            Pls note my problem and solve on urgent basis otherwise we disconnected my all Vodafone connection and divert on other service.

                            My Mobile No.[protected] Postpaid Connection Transfer Government CUG group to welspun CUG Group but in this time my all service like incoming and outgoing worked stop without any future intimation and till time not working. so many time request to Mr. Rajesh( Vodafone stores, Anjar-Kutch ) and other complaint to Mr.Baliram (On no.198) but both are said wait few minutes but no any action against my complain.


                            Total 2 day suffer in this problem and all Vodafone customer care person said wait few minutes.

                            Pls confirm you solve my problem otherwise we complain Grahak Shurkha with this mail and all communication detail .

                            We wait your reply otherwise pls provide form of mobile portability service form so we transfer my mobile connection and also bellow mobile connection.


                            Regards,

                            Viral Joshi

                            Vodafone — Service Problem

                            I am not satisfied from Vodafone service. I am postpaid customer and Vodafone service provider not support. Provider Without notification stop incoming & outgoing service. My mobile number[protected] name JASRAJ OJHA s/o BANSI LAL OJHA , Address – Pansal Choraha Bhilwara.
                            Maine vodafone se 1 postpiad no [protected] liya tha lgbhag 1 sal pahle fir maine us no ko post to prepaid krvane k liye application di, jiske bad mujhe 4 month tk aaj nhi kl aana kah k vodafon mini store k chakkar lgvaye, fir jb maine jor de k kaha to vha mujhe mna kr diya hm aapki sim ko prepaid nhi kr skte, usne mujhe jodhpur jane ko kaha, mai vaha gya to unhone mujhe bkaya payment jma krane ko kaha tb maine kaha maine 4 month se vo sim use bhi nhi kri hai to bhi unhone mujhe kaha sir roj roj tng hone se achha h jma krva lo fir aapko bhatkna nhi pdega to maine Rs.385 jma krva kr diye. fir unhone mujhe 1 new prepaid sim de di, jo 4-5 dim me start ho jane ki bat kahi thi mgr aaj tk vo sim start nhi hue hai aur vodafon se Rs. 400/- ka new bill bhej diya mujhe. kindly give me solution
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                              V
                              vishakhakhadse
                              from Mumbai, Maharashtra
                              Apr 18, 2012
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Hi,
                              I had taken a 3g plan for 650rs which was giving 2GB data. After using the plan for some 15 days i tried to know the remaining data balance for my plan because i thought i am overusing it and then charges are more if i exceed 2GB limit. I called vodafone Customer care 6 times all the time they said "Dont worry" "you will get an sms when u u use 80% of data and one sms when u use 100% of data" but still i was not convinced and was calling customer care and they said they are forwarding my request to "Seniors" and they will email me but nobody contacted me. I tried *111# which was giving "No 3G plan activated on this number". Also one relationship manager from vodafone called me and took my request but i did not receive any response.
                              And my fear came true, i received a bill of rs 3329rs because my 2GB limit was cross. Why your customer care people kept on saying "Dont worry" when they were not sure about me getting the sms?
                              I have gone through lot of frustration because whenever i called customer care i need to explain the situation to them everytime. I could have closed the plan if i knew that my data limit is over. I am not willing to pay a single penny for such a bad service of Vodafone.

                              Another complaint is - as above thing happened i put a request to close 650rs plan for april month and activate 850rs plan. But *111# is still showing 650rs plan is activated and no details abt 850rs plan. Today I put a request to close even that 850rs plan but *111# is still showing 650rs plan and remaining balance is 617MB.When i called customer care they said "Dont worry" its technical error. I asked them to transfer my call to any of their seniors they kept me on long hold and nobody responded. My experience with vodafone Customer care is they dont know anything and just talk meaningless.
                              I will be closing this number.

                              why should i pay for vodafone customer care's mistakes?

                              Thanks for your bad service.
                              Dec 5, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 19, 2012
                              Vodafone India Customer Care's response
                              Hello Vishakhakhadse,

                              Please send us your number at http://bit.ly/I4g23W so that we may address your concern better.

                              Regards,
                              Vodafone Customer Care

                              Vodafone — excess of meanless msgs

                              i have a vodafone mobile no [protected] but here is problem since a number started by me.nearabout 50 messages which r not related any useful information for me .i aoso told to customer care abt that.but they did not take any action till now.plz needful help
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                                R
                                rakeshs1
                                from Pune, Maharashtra
                                Apr 18, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai Suburban, Maharashtra

                                Hi,

                                My problem is

                                I had discussion with Vodafone Customer Care executive regarding bill payment and they told me to pay final settlement amount Rs 850 which i did and got the commitment that my no will be disconnected ( as it was disconnected that time) this was cleared in Dec 2011.

                                After 2 months from feb 12 i again getting call for bill payment and they are threatening me to send a notice and saying pay final settlement now the number will be disconnected how can i believe them now as my previous commitment was not kept true.

                                Importantly i havent used my number all the charges are accumulated because of rental.
                                Please help me what can i do now i m really feeling uncomfortable ????
                                Jan 3, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 18, 2012
                                Vodafone India Customer Care's response
                                Hello Rakesh,

                                Please share your current contact details and an alternate number here http://bit.ly/Jf0YzX We'll look into the matter and get back to you at the earliest.

                                Regards,
                                Vodafone Customer Care
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                                  ursalamerry
                                  from city , Tamil Nadu
                                  Apr 17, 2012
                                  Resolved
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                                  Resolved

                                  Address: Cuddalore, Tamil Nadu

                                  dear vadafone care center, i am ursalamerry i have missed some importand mob number from my phone dairy.so i traced my back phone call history so you co oprate to send jan2012 to apral my e mail id [protected]@gmail.com please elook in to urgent required
                                  Dec 14, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 18, 2012
                                  Vodafone India Customer Care's response
                                  Hello Sonu,

                                  We appreciate your time on our call, and trust that we were able to help with your concern.

                                  Regards,
                                  Vodafone Customer Care
                                  Dear sir/mam

                                  With the due some respect i want say that i got a massage fron your side below:-
                                  UR MOBILE NUMBER HAS WON £500, 000GBP IN ESPN Star CRICKET MOBILE DRAW, TO CLAIM YOUR PRIZE SEND YOUR, NAME, PHONE, ADDRESS.TO: [protected]@live.com
                                  so according to your requierment
                                  my name sonu singh
                                  my add. prithviraj rode delhi.
                                  [protected]
                                  plz send confirmation on my cell no.
                                  With the due respect and humble consideration i want say that i got a massage from [protected] on 10 july 2012 at 5:46 am:-

                                  UR MOBILE NUMBER HAS WON £500, 000GBP IN ESPN Star CRICKET MOBILE DRAW, TO CLAIM YOUR PRIZE SEND YOUR, NAME, PHONE, ADDRESS.TO: [protected]@live.com

                                  so according to the reqirement. here are the details:-
                                  Name:- Mukesh
                                  Address:- 18-c prahlad nagar, Meerut
                                  Ph No:- [protected]

                                  Please reply as soon as possible.
                                  With the due respect and humble consideration i want say that i got a massage from [protected] on 10 july 2012 at 1:27 am:-

                                  UR MOBILE NUMBER HAS WON £500, 000GBP IN ESPN Star CRICKET MOBILE DRAW, TO CLAIM YOUR PRIZE SEND YOUR, NAME, PHONE, ADDRESS.TO: [protected]@live.com

                                  so according to the reqirement. here are the details:-
                                  Name:- jamsher singh chouhan
                                  Address:- p 2/6 kamath enclave sector 52...noida-201301
                                  Ph No:- [protected]

                                  Please reply as soon as possible.
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                                    riteshkumar.05
                                    from Chennai, Tamil Nadu
                                    Apr 17, 2012
                                    Resolved
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                                    Address: Karnataka

                                    Due to not being well, today at 10:25 am, I did vodafone online prepaid mobile recharge on mobile no. [protected]. The mobile recharge didn't get successful and the amount of Rs 222 was deducted from my ICICI account no.[protected].

                                    My Transaction ID is MICI[protected]
                                    Payment Ref. No. prodcit9880315

                                    When I contacted the customer care service for the same at 10:31 am, their representative Mr. Naveet told me that I will get balance withing 4 hours. After waiting for more than 5 hours, when again I called Vodafone Customer Care Service at 2:19 pm, their representative MR. Sunil Kumar told me that online recharge is not being done and my money will be refunded within 7 working days. When I asked him to transfer the call to his supervisor, my phone line was cut.

                                    My question is if their online recharge was not working, why there was no communication on site through highlighter or scrolling message? Why they accepted the payment?

                                    Due to not being well, I did online recharge but rather getting my mobile recharged, I got mentally harassed by them. Now I want proper explanation from the Vodafone Company side and compensation on this matter.

                                    Kindly take the matter seriously and do the needful.

                                    Regards
                                    Ritesh Kumar
                                    Mobile no. [protected]
                                    Dec 8, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 18, 2012
                                    Vodafone India Customer Care's response
                                    Hello Ritesh,

                                    Thanks for writing to us. We would like to inform you that if any online recharge is failed, amount will be credited back to your respective bank account within 5 - 7 working days.

                                    Kind Regards,
                                    Vodafone Customer Care, Karnataka
                                    dear sir plz.. gve me details on this no. coz this person is a part of a frod EVENT MANAGEMENT COMPANY [protected] plz.. sir with name nd ful adress
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                                      pragyajain888
                                      Apr 17, 2012
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                                      Address: South Delhi, Delhi

                                      Hello Team,

                                      Please be informed that under portability i got converted my phone from aircel to Vodaphone( [protected]) from south ex part-1 vodaphone store last year. I submitted the documents that very day and my number worked fine for 15 days and i got a message saying that your number will be barred submit the documents at vodaphone stored and within 2 hours my vodaphone number services were terminated.
                                      I went again on vodaphone store and submit my documents to ms kavita ([protected]) saying if ANY ISSUE IN FUTURE MAY CONTACT HER.
                                      My number was working fine from last year but suddenly i got following messages yesterday..
                                      ''Outgoing calls on your Vodafone phone will be barred due to non submission of documents. Pls submit your documents in 48hr to avoid Outgoing Services.''
                                      Within 2 hours my outgoing services were barred while it was 8'o clock in the night and i called for times customer care number and all were liers said they will arrange a call back but no body did and also said that the have lost my documents (such a poor database). And in the later late night very day my outgoing and incoming both were barred. I missed my office and all important calls due to which got loss of 50000.
                                      I just wanted to request please take a action against vodafone store based in south ex they befool people and as already i have submitted my documents last year y shud again face all the troubles..?
                                      please help.

                                      Please contact me on [protected].
                                      Dec 5, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 24, 2012
                                      Vodafone India Customer Care's response
                                      Hello Pragya,

                                      We would like to inform you that the services have been deactivated due to non-submission of documents. Please submit your documents at the earliest.

                                      Regards,
                                      Vodafone Customer Care

                                      Vodafone — Barred my phone number

                                      Hi Team,

                                      I am really fedup with vodaphone services...I already complaint a week ago..and nothing happened as my phone number was barred says non submission of documents.while my number was perfectly fine from last year. Barred my phone number neither can call or receive bot outgoing and incoming are barred within 2 hours.
                                      I waited for sunday to come so i can go and submit my documents to vodaphone store and i saw my phone nymber was working fine. So i didn't went as all work fine.
                                      And again on monday when i was in office receive an message that my number has been barred. Again i stucked for a week.
                                      VODAPHONE----they are just making fools.
                                      Last recharge i got was rs 125 and also message card 49 rs.
                                      But now when i msg also detucting money.
                                      And till monday my outgoings are barred cannot call facing so much troubles. Please help.

                                      kindly contact me on:
                                      [protected]
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                                        Piu13
                                        from Bengaluru, Karnataka
                                        Apr 17, 2012
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                                        Address: Bangalore, Karnataka

                                        Hi,

                                        Today morning i got a missed call from International number [protected] at 10:43am on 17th Apr 2012 and when i searched under ISD code, i found that the number is from Pakistan as it starts from 0092. I dont know anyone from there so please see how come i received a call. the call got disconnected just after 2 ring.

                                        I saw in consumer forum that in the past people used to receive calls for prize money and all and recently one of the known person also received ISD call with same code.

                                        thanks.
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