Vodafone India Complaints & Reviews

i got a message from company regarding deactivation of smspack around 10:40 pm on 8th jan 2008,and i was charged money for my messages before that time around rs 50.
its a sure fault of company which didnt notify its customer regarding deactivation at proper time.
i contacted customercare,even they agreed that it is a company's fault but they refused to lodge any complaint.
though if my messages were over,vodafone should send deactivation message immediately or even send that sms within 15-20 mins of deactivation but sending that message so late may cause vast decrease in customers balance.

vodafone is a renowned company but its a shame to be a part of it for me.

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

Dear sir,
you services are very poor

to vodafone of india. why does your service have the problem?

i got junk sms to activate vodafone alert, and i was deducted 50 Rs, what the hell of this

i dont wanna spend my money for an unwanted service,
please, considering this complaint

i Mr. Vasant V Mhaismale had filled up a form at the sion vodafone centre for deactivation of our numbers [protected] and [protected], due to personal reasons. even after that they haven't deactivated.

we request u to kindly look into the matter and discontinue this service.

vasant. v mhaismale.

Recently I am having troubles calling the customer care service wherein i can talk bo a vodafone employee for looking into the matter of my FREE SMS scheme. Totally dissappointed ever since the IVR numbers on the toll free number 111 has changed. Why do that? Was happy with the previous one. I[censored] have to do it then u must send an sms or a call to every customer letting them no hw to contact ur employees? Very Upset ever since u have changed it.

details of amount recharge &amount deducted during the period
from 24-04-08 to 03-05-08

HI THESE VODAFONE PEOPLE GIVE ANY COMPANY THEIR SALESMANSHIP ONE DAY I HAD A PERSON AT MY DOOR STEP SAYING HE IS AN AUTHORISED PERSON OF VODAFONE AND THAT HE IS READY TO GIVE ME 25% DISCOUNT ON MY BILL THE PERSON HAD AN OFFICAL VODAFONE I-CARD HE CHANGED MY PLAN AND THEN TOOK 900RS AS DEPOSIT SAYING THAT IT WILL BE REFUNDED IN MY BILL 4 MONTHS INTO THIS PROMISE AND THERE IS NO REFUND TRIED CALLING THE HELP CARE THEY SAY THEY CAN NOT DO ANYTHING. THE COMPANY IN QUESTION IS
GLOBAL DIRECT AND THE PERSON IS MR ALI
PLEASE HELP ME GET MY 900RS FROM CHEATER VODAFONE AND GLOBAL DIRECT

MY NOS [protected], [protected], [protected]

iam vineet .recently i wa ssurprised to see that vodafone is charging me re 1 for local message ssent when i had a talk with the executive he tolde me that i no longer can send 1000 local messages in month though they will charge me.Now they are giving me 100 messages fora week today i was surprised to see that i was again charged re 1 for local message.again asking executive he explains wait for 24 hrs and they will get ity sorted though alreday iam being charged for services that vodafone is not providing .is not vodafone cheat>?

improper deduction of balance
I, ashok kumar is a prepaid customer of vodafone([protected]).They deducted rs 48 from my account on basis of activation of any service which i never opted for..
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.

wewewew

when someone has opted for any service then its the responsibility of this (big in name, flaunting n cheat) company that their sevice is going to get end after 1 day so that the customer can deactivate if he doesnt want to continue it for the next period .e.g. i opted for all india 1 re. plan just to find it out how it works..after one month what happened was deduction of Rs.31 coz it was not deactivated..in frustration i deactivated this service so that they could not deduct it again..i thought i can atleast can utilise this much amount for 1 month but when i called they were deducting re1.30 instead of re.1...this was how they betrayed me..

Vodafone India — vodafone betray its customers

i shashank goel is very disappointed by the bad services of vodafone. i have the up west circle no [protected].
i had bought an 50rs message voucher as a result i got 1000 free messages to do valid for 30 days only.

i hardly send messages because i am an XI standard student.

15 days later my balance is deducted for sending messages. i am shocked .

therefore i request vodafone customer care please return back my balance as well as remainig 500 messages.

otherwise i will take matter to TRAI. i want reply on my mobile with in 24hrs.

regards
Shashank Goel

Vodafone betray its customer:

I shashank goel is very much disappointed due to the bad or worst services of vodafone.
i bought an message voucher of 50rs and i got free 1000 messages to do. apply for 30 days only.

i was hardly sending message . 15 days later money was deducted from my balance for sending messages inspite of the message voucher which is aplicable for 30 days.
hence i request vodafone to do it correct. otherwise i have to take an severe action against it. i will take matter to TRAI.

My Mobile no.[protected] & sim no.[protected]. this sim got blocked. Pl help to release the sim to activate

SIR, THANKS FOR MAKING US TO GIVING OPPORTUNITY TO REDRESSAL OUR COMPLAINTS THROUGH YOUR WONDERFUL, HELPFUL WEBSIT.

I AM SUBSCRIBER OF VODAFONE BEARING [protected]. MY COMPLAINT IS THAT.
I RECEIVED A SMS THROUGH SERVICE PROVIDERS FOR OFFER ON RECHARING WITH RC 75 FOR WHICH AN OFFER FOR FREE VODAFONE LOCAL CALLS WOULD BE GIVEN TO THE SUBSCRIBER UPON RECHARING, BUT TO MY AMAZE, THE FREE LOCAL VODAFONE OFFER IS MISSING FROM MY ACCOUNT AND MADE COMPLAINT ABOUT THE SAME.

MY COMPLAINT No. IS[protected], WHICH IS STILL DUE AND NOT CREDITED TO MY ACCOUNT THE APPROPRIATE DEDUCATED AMOUNT.

THE COMPLAINT No. BEARING[protected] AND[protected] IS STILL NOT RESOLVED..


pLEASE HELP AND TAKE NECESSARY ACTION..

I am sushil yadav . i made the call on customer care on 22nd feb 3:10pm i talked to avdesh my number is [protected] i was asking abt myproblem of flash sms but he put on long hold 20minute and disconnected the call and did not provide the any resolution i am having this number since 1year so i want the resolution and call me on my number...

How to deactivate vodafone 10paise sms

humbly request to vodafore director/chairman...first of all i want to ur kind attention towards vodafone dealr...na to vo koi help karte hain aur na hee customer se theek tarah se baat karte hain...more over vodafone kee image kharaab karne meil lage hue hain...i'd lost my simm in d month of dec 2008...bade jad-o-jehad k baad simm mila aur vo bhi ek maheene ka baad...ye to hai unn dealrs ke services...aur doosri baat...maine apna bill auto debt ke liye diya tha...ap pata nahi main apna bill cash deposit karvaun ya nahi...aur pata hain bill apne aap auto debt hoga k nahi...abhi tak koi reply nahi aaya...sorry sir par kehna padega...aapne sirf khokle workers ko hee appoint kiya hai..jo sirf kahte hain kee mere ko khusi hogi...par sir abhi tak mere ko koi khaas khusi nahi hui hai...my cell no is [protected]

I tried to recharge my mobile([protected]) through Vodafone online. I rechagged with 221 Rs and the amount has been deducted immediately from my account. But I did not got the amount in my mobile. After making many calls I went to a Vodafone store, Koromangala, Bangalore and lodge a complain.
They agreed the mistake and told me the amount will come within 4 workimg days. After 6 days also it didn't come, when again I called to the customer care they told me to go to Vodafone store.
Vodafone doesn't have any respect for his customers, and they doesn't care about the customers.

hi,

M Rajat Kapoor, my vodaphone no.[protected] is continuously forcing me to say that vodaphone is ''FROAD''. the company continuously charging me 50/- Rs per month but without any active service on my no. n i called upto fifty times to vodaphone care but more than 30 times they disconnet my call. N each time they have new reason for this diduction sometimes vsnma, sometimes astro service n bla bla bla... all this to change my mind..

i want full deducted balancetill today 27/03/09,
if vodaphone is unable to solve this problem of mine, then i'll have to surrender this connection...

thankyou,

Rajat Kapoor
cell no. [protected]

Hi
I have been using vodafone since 06/06/2008, since then there were couple of occasion's when i had to call vodafone regarding balance dispute which were promised to be sorted out but actually they were never.
This time when i called vodafone for deactivating the value added services which was on my phone it took me 5 advisors to know the correct code(greatjob done by those guys), now after sending it the facility has been deactivated and the service charge has been deducted and this is just because of bad customer service and lack of proper training.
Last but not the least i just found out that 10 paisa has been deducted from the mobile phone don't know why so if you are doing this with every pre paid or post paid phone you guys are making big bucks and if not please let us know why was it deducted.

Many Thanks

I am a costumer of Vodafone and my number is [protected].I recieved a message from the company "Hello!we are happy to activate vodafone alerts VA_NEW1 on your vodafone obile.Rs30 will be deducted as monthly rental . To deactivate dial *123*31# ". I called costumer care and told why Rs30 was deducted and they told that i had activated the service which i didn`t. He assured me that amount will be returned within 2 days but it didn't come back. when i contacted the costumer care center in my city the concern person told me to have legal action against us.so kindly advice me about it

Sir,
i want to inform u that u'r vodafone sim have sell sim free some shop in patna take some action on this work i[censored] 'll recive my mail. than send your ans i w'll wait for your ans

Vodafone sucks!! Automatic deduction of balance even though not activated any services. Unnecessary and irritating sms and calls from vodafone. Common we've paid for the service, we're not using it for free. My middle finger to vodafone.

Vodafone — Unnecessary advertisement by SMS and calls

I am using vodafone from last 3 years, I am very irritated with the service which vodafone gives to the customers. They always calls from different numbers to promote their caller tunes and other value added services. I dont want any of their same services and I called up the customer care and registered a complaint. Eventhough I got an SMS from them the same will be deactivated soon, but am afraid to see the SMS in that they had written "your query shall be responded by 09.11.09 by 5.35.p.m". I put a request on 01.10.09, why they need 1 month and 8 days?, I tried to connect to there "Happy to Help" customer care several times on several days but there is no use. Still am getting there irritating calls am very much disturbed. I cant change my number because many of my friends and family members I had given this particular number.

i am on roaming.. and suddenly i got a message from vodafone that as per your request CRBT service has been activated on your number & rs30 has been deducted as monthly rent.. just before that i got message that your request for activation of caller tune has been registered please ensure minimum balance of rs 30 as monthly charge, and just before that i got message from number 59876 that "are dwarpalo kanhaiya se keh do" has been set as your caller tune for 90 days.. i never requested any caller tune this is so embarrassing and it really hurts.. i need my balance back as i am on roaming and no recharge option is available here.. now i have negative 33 rs balance now.. i need to call my parents in emergency.. and there is no other phone available right now. please consider this complaint and provide me justice because this is not for the first time. thankyou

regards
rahul sharma

they guys r just activating any useless services on my vodafone no i have not activated any services
and deducted 109rs from my cell.

my balance was Rs 11.03.after sometime i saw that the balance is Rs -10.68. without any reason.

sir..
yesterday night i was surfing net on mobile phone. at that time there was no deduction of may mobile balance but today when i have check my balance i was shoked because my balance was minus 90rup approx.plz solve my problem because i am feeling tention why my balance has been deduct.plz sir my mobile no is [protected]
thanks i am still waiting of your responce sir plz.

Ever since vodafone has acquired hutch, the services have grown poor and they have started cheating as well. The customer care is not working well, many a times the customer care executives call and they activate some stupid schemes without the consent of consumers. It is getting worse day by day.
Shame on you Vodafone.
Even BSNL is better than you.
at least they charge fairly.

Hi There

Today Rs.30 were deducted from my balace (vodafone mobile no.- [protected]) after I received an SMS from Vodafone that some MCI alert request has been accepted and activated though I NEVER OPTED FOR IT OR I EVEN DID NOT SEND ANT SMS/ CALL to their customer care asking them to activate such service on my number.

This is totally unacceptable so request you to pls intervene and help me in getting my money back to my mobile account.

Rgds
Rajani

i activted a service named "friends n family".according to this pack,my call rate to a particular number should now be 20paise /minute.i was deducted rs15 instantly from my balance.n after 2 days when i made a call,i was charged as per previous call rate.after asking to customer executive,i was informed that this service cannot b activated on my number at present,due to availablity of some other service.i asked to refund my service charges,rs 15.n he denied.why should i pay for the service ,i am not being offered.i made a call of whose i was required to be charged 2 rs.but i was charged rs13 ,due to unactivated service.i was not at all informed about the non-avaialblility of the service.i want refund of the balance,i have been deducted.

I have not subsribed for any scheme of Vodaphone Co. But I am astonished to see that after starting of IPL matches scores are coming automically and has deducted hundreds of ruppees. Kindly see that I get my balance Rs150/- back and the mobile companies cannot cheat poor people like us any future.
Sutapa Choudhury.
235/7 Mahendra Bhattacharjee Road. Dalalpukur.
HOWRAH. WEST BENGAL.
MOBILE NO.[protected].

Re: [protected] Ashish Srivastava Your 5 year old customer [REF:[protected]] Inbox
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Vodafone Care to me
show details May 13

Dear Sir,

Thank you for your email dated 13/05/10 regarding Vodafone mobile number [protected].

The mobile number that you have mentioned is registered with UP east circle.

We have forwarded you query to them, you shall receive a response from UP E circle team within 3 working days.

We request you to please contact them directly for any queries regarding your UP E circle number [protected].

Email Id : vodafonecare.[protected]@vodafone.com

Vodafone Care No : [protected]

Happy to help,
Anjana Singh
Vodafone Care


Contact numbers*
Vodafone Care : 111 or +91- [protected]
Fax number : +91- [protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

---- Original Message ----
From: [protected]@gmail.com
Sent: 13-May-2010 9:42:54
To: vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; [protected]@vodafone.in
Subject: [protected] Ashish Srivastava Your 5 year old customer

Dear Sir ,

Myself Ashish Srivastava from Kanpur , U.P. , is using your
network from 5 years . Today morning ( At 8:00 AM approximately time ) i
check my balance dialing *141# and got a message "call *123*88# " and no
other information . I checked thrice time dialing *141# and receive only
this message . So i dialled on this number and after that i received a sms
that some ENGLISH ALERT service is activated for 30 days and cut 30 rupees .


I want you to notice that
it was your fault that while checking the balance you people had showed only
this message (Cal *123*88#) and i do not want to register this alert
service. Please refund me my money. Please coordinate me . I want your
immediate action in this regard .

With Regards ,

Ashish Srivastava

vodafone has done fraud to the customer .

Sir,

I am Aditi.Mine is a vodafone prepaid simcard which i got a month back.But recently i noticed that Rs.1 is being deducted from my account everyday without any reason.I tried calling customercare but couldnt get connected.Pleases help.

Dear sir/mam...
my Mob no:[protected]. I did recharge 95 rupee to my vodafone number on 25th aug 2010 at 10am for Monthly GPRS pack. I got 0 rupee as talk time so after 2 hours i started internet using APN:www. But later i checked my balance it deducted from 84 rupee to 61 rupee so i called to CC they told after 24 hours service will be activated so i continued to use internet after 24 hours but still my balance is deducting and also they blocked my number to call CC. Plz Help me....

Vodafone India — Junk SMSs

Hello,

I dont know if Vodafone is resonsible for this or not but as a service provider they have not done sufficient actions against the Junk SMS senders, nor they have some good mechanism to tackle these Junk SMSers.

I am using Vodafone for past 3+ Years. I have registered for DND and it has been over one year. But still I get hundreds of junk SMS & Calls from companies like TATA AIG, HDFC etc etc. I can not keep track of all these calls but From quite some time now I have kept records of junk SMS.

Please note that this is NOT THE FIRST TIME I AM COMPLAINING ABOUT JUNK SMS/CALLS. I have complained earlier as well on two occasions but I think the actions taken were not strict at all...

Sometimes I get 6-7 SMS back to back... This is not good at all...


Regards,
Ashootosh

mobile operator are not providing the amount which is printed on recharge voucher

I had a recharge of 75 rs(message pack) in which unltd messages are provided, but now its showing message sending failed. I called on 140, its telling the pending messages from 30,000 i.e. 29,557 but still message sending is failed and also balance was deducted yesterday and it was shown in -ve. i recharged it with rs 50, still message sending is failed. Plz solve my problem

SIR,
I HAVE VODAFONE MOBILE CONNECTION. MY MOBILE NO IS [protected].ON 14TH OCT NIGHT, I ACTIVATED A VODAFONE GPRS PLAN OF RUPESS 4, IN WHICH WE GET 40 MB FREE USAGE FOR A DAY. AND AFTER ACTIVATION WHEN I USED THE GPRS ABOUT 15 MIN MY BALANCE WAS CHARGED AND THE SAME THING HAPPENED ON 16.WHEN I CONTACTED VODAFONE ESECUTIVE, I WAS TOLD THAT I MIGHT HAVE FINISHED 40 MB THAT WHY MY BALANCE STARTED DEDUCTING,BUT SIR MY QUESTION IS THAT IN 15 MIN NO CAN DOWNLOAD 40 MB WHEN THE SPEED IS NOT MORE THAN 5 KB/SEC AND THEN WHEN I TOLD THEM ABOUT THIS THEY ALSO AGREED AND TOLD ME TO WAIT FOR 24 HRS & IT WILL BE RECTIFIED, AFTER 24HRS, WHEN AGAIN I CALLED, I WAS AGAIN ASKED TO WAIT, THIRD TIME, I WAS TOLD THAT I HAVE USED INTERNET & HAVE DOWNLOADED MORE THAN 40 MB. BUT MY QUESTION IS ONLY THAT HOW CAN ANY 1 DOWNLOAD 40 MB IN 15 MIN WHEN SPEED IS NOT MORE THAN 5 KB/SEC &
SIR, THE MATTER HERE IS NOT OF ONLY MY MONEY BUT THE WAY THESE COMPANIES TAKE THEY EVEN NOT GAVE ME ANY COMPLAINT NUMBER THEY TAKE THEIR CUSTOMERS FOR GRANTED. WE REQUEST YOU TO TAKE SOME STRICT ACTION AGAINST THIS COMPANY, AS MANY PEOPLE MAY BE SUFFERING WITH SUCH BEHAVIOUR OF THIS COMPANY.HOW CAN THEY DEDUCT MONEY FROM ANYBODY'S ACCOUNT & GIVE USELESS RESONES FOR THE ACT.PLEASE SIR, TAKE SOME ACTION AGAINST THEM & TEACH THEM SOME LESSONS.

A value added service MCI(missed call Info) was started on my phone,without my consent on my phone on 17 Nov 2010 7:30 pm.
I recieved message from service provider vodaphone that the MCI service started.
When I called the customer care they denied the redemption of money back to my account.
I will be very very thankful, if an action is taken in this regard.
Thanking you
Sachin Harle

I fully agree with the complaint as I am constantly disturbed with the unwanted SMS's and calls . I have repeatedly gone personally to the Vodafone store in Sector 18 Noida but they make some excuse and refuse to give any solid answer or help.

MENE Rs 95/- KA GPRS RECHARGE KARAYA OR NEXT DAY AUTOMATIC PLAN CLOSE KAR DIA OR Rs 32/- BHI AUTOMATIC DEDUCT KAR DIA OR BALANCE NEGATIVE ME Rs 24/- KAR DIA & C.CARE CALL KARNE PAR BOLA KI FIR SE RECHARGE KARNA PADEGA.
ITS VERY REDICULAS.

PANKAJ
[protected]

Dear Sir/Madam,


This is Ranjan Ranganath V my Mobile no is +91 [protected] today I recharged my no for Rs 95.00 this is been done for the recharge for handset based Internet. which was done at time 05-01-11. 7.43 Pm Indian Time. after the same is done I have logged into the internet. for the same I have been charged and my balance has been gone to negative balance. Now I am not abel to call any one.

After this Incident I called customer care for the complaint on the same. 1st time when I called the one of the person informed me that he will connect the call to the concerned department and disconnected my call. the second time when I called them the one who tried to solve my problem was Abhinav as they do not mention there employee code I am not able to mention here. he said the company will reimburse me the money been deducted by 24 hours after getting the SMS conformation. I have not received any conformation on through SMS till now.

If there are any emergencies I cannot call any one now and I will be losing my internet Validity by days. as because of there mistake. and this is not the first time it is happening to me last time also it happened the same and around 5 days they have taken to reiumburse my amount and I did not get the extended validity also.

Please do find the details of the recharge code KK[protected]. recharge done through easy recharge.


Please do take the necessary action and please do the needful to me.

Please do contact me on ranjan.[protected]@gmail.com.

Regards,

Ranjan V R
+91 [protected]

Vodafone India — without internet speed money deduction.

In spite of complaining and waiting for more than expected days...they are unable to resolve the problem. Vodafone are fail to provide speed due to some technical fault as they accepted and in spite that they are renewing and deducting service amount from the prepaid account of mine. on complaining they are not ready to refund the amount and so i request them to extend the days of service because it's their fault and they need to solve within the time limit, They also not ready to extend the days as well.It clear shows that they trying to cheat customers those who are not aware of this problem. or don't know how speed and internet works or what ideal speed should be.
Let me repeat they have committed that there is a problem in their service.

I am uploading the written complain email herewith as a photo.

without internet speed money deduction.

i am using vodafone prepaid service my nu is [protected] is of mp&cg circle
i am residing in raigarh cg.automatically balance are deduct from my account.complaining to vodafone customer care they reply with the reason that it was roaming charges i am in cg how can they charge of roaming ..plz clearify me or return my money.....
pulak jaiswal

dear sir,
my name is b. r. pandey and my no. is [protected].
vodafine company always deduct my balance whenever i reacharge.
i also called customer care but they didnt respond me.
many service atomatic activate in my no. and they are continuesly deducting my balance..
please do something...

I have a Vodafone Prepaid Cell bearing No. [protected]. A few minutes back a sum of Rs. 80.00 is deduted from my balance. I did not called any no. but when I checked my redial list I found a no. 56730 against which the above amount has been deducted. I am continuosly calling the Vodafone Customer Care but there is no response from their side.I want to know the full information about this number and why an amount of Rs. 80.00 is deducted from my balance amount.I want to get the refund of Rs. 80.00 from the company.

Kindly do the refund as soon as possible
Thanks
S.Gupta
Cell No: [protected]
E-mail : [protected]@hotmail.com

R/S
I am just Fred up with this Vodafone service in NCR region,on 20th June 2011,morning near 11 am i got a message regarding activation of caller tune,i was shocked,when i checked my balance immediately Rs. 30 was deducted from my Account,after that continuously 3-4 messages come one of was regarding caller tune "YOU And I" that is Vodafone song,and again i checked my balance Rs.15 deducted more from my balance(30+15=45)immediately i called to customer care..but they don't even know their work after trying hard i was able to talk to some Satish who lodge my complaint against Reference no [protected].n told me that i"l get it my refund in 72 hr.but after 3 days on 23 June i tried them to talk to them but they were saying we cant refund your money,asking the reason they told me for that talk to our Sr. manager but the worst thing is they put me hold on 1 hr.,45 min,sometimes 1more than 1 hr...but as a result i have to disconnect it..again making a call one CE said there is nothing like this complaint...i am now helpless somebody help me i am just Fred up with dis service.My cell no is [protected]

dear sir
my name is ashish pandey and my no. is [protected]. vodafone company deduct my balance without any information. please do something

I am using Vodafone number +[protected] in Mangalore, Karnataka. My account balance has been reduced from Rs.28 to Rs.-23 after using GPRS service for less than 2 minutes. I had registered a complain before too regarding same type of problem. That time the balance went down to Rs. -260 due to GPRS usage which was for free at that time. After registering the complaint, the balance was credited back to my account. But they have deducted it again.

I request you to take serious note of this and take suitable action.

Dear Sir,
I have a vodafone no. [protected]. it was BSNL no. I switch to vodafone by usew of MNP. Now I m facing lots of problems of deduction of money from my cellphone. like activation o[censored]nnecessary services or like unnecessary deduction of main balance. I was surfing with my pc by data cable which was connected with my mobile. I got a message that I have finished my limit of 35 mb of free usage of data. Then I disconnect my phone and checked the balance. My balance was Rs. 20 yet. After 1 and half hour I was going to make a call than I found that my balance was in minus Rs. 140.25. I have also complain in vodafone and I got a complain no. [protected]. and I informed that my balance will be returned till 27th of July, 2011 at 6:00 PM.

I m still waiting for my deducted balance. and I n requesting to Indian customers to avoid vodafone and to switch to airtel or BSNL.

3GB NEt plan in vodafone — Account balance in negative

I am a vodafone customer and my number is [protected]. My account blance is -3269.414 /- But 3GB (3G) Net plan already activate in my number, kindly confirmed me why is showing Account blance in Nigetive


Regards
Vikram Chauhan
[protected]

manoj

sir
i recharged Rs.95 intenet plan in my vodafone no [protected] for 2gb internet on 04 august 2011 at 16:00 o'clock then i got a messege from vodafone in my mobile that i can use internet for one month but when i used internet only for 4-5 minutes.they deduct Rs.40 from my main balance.next day 05august2011 agian i recharged Rs.95 internet in my same vodafone number then i used internet after 6 hours only for 6-7 minutes when i got same messege from vodafone that nm i can use use internet then i follow the messege but again Rs.50 deducted from my main balance.so i wanat to refund my balance and please take any action.if you will not refuned my money then i will complaint in DOT.

Useless services of vodafone
I am Abhinav one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services. They usually deducted some amount of Rs 5,10 in a day or two.Also I have not activated any service of vodafone...I don't know why they do this? What problem they have with me....Also useless customer care,When I called there at when my balance is deducted ,they said you have to wait for minimum 6 hrs for update of your account..Even after waiting for 48 hrs...they always saying your account is not updated due to some technical problem..Everytime when I called there for complaint. They ignore me by saying technical problem...What will I do with this rubbish customer care of rubbish mobile operator "VODAFONE"...One word come to my mind. USELESS, Wasting of time with vodafone.

Ignore previous statement..


Dear Sir/Madam,
Yes I am agree with your point regarding Rs 4 deduction service.At that time it shows only Rs4 deducted but when i checked after sometime, what I saw that there is more balance deducted..It happens not only once but several times.. Today i.e 21 Aug 2011, I recharge with Rs30 .After that I use service of Rs 4 twice, then my Rs 8 deducted, thats fine ..Then when i saw it after sometime additional Rs 10 is also deducted..& my balance come to Rs6 by using Rs4 service twice. .Why?Please tell me...Please solve my problem as soon as possible.

I want to use vodafone internet. please send me plans details of this.

i recharged my number [protected] by online recharge of rs 58 for internet usage on 09/09/2011 and got a message from service provider that recharge has been done successfully. But on 12/09/2011 i noticed that rs 250 (approx) have been deducted from by main balance. when i called to enquire then after talking to 5-6 customer care representatives my complaint was logged and i was given assurance that i will recieve a call from higher management and then undue charges cut would be refund and also the internet pack (that i had done on 09/09/2011) will be activated within 24 hours. wen i called again after 24 hours then they said it will b resolved in another 24 hours.
request number for activation of internet pack is [protected]
request number for refund o[censored]ndue balance deduction is [protected]

sir,madam
maine ek vodafone ka new sim buy kiya..usme mujhe 3 months me 3gb net free tha..to maine 3gb use nai kiya aur unhone ne mera net khatam kr diya..aur mera balance v deduct kr liya..pls pls help me..

I am a vodafone customer from kolkata.My name is Dipayan Dutta. My vodafone phone no. is [protected]. On 12/11/11 I got a text message from Vodafone that-"Aapki requst hume mil gayi hai.Aapka SMS pack 24 ghante me activate ho jayega". But i haven't requested for any activation for any SMS pack. Rs. 3 is deducted from my main balance and till now i haven't got any message pack too. This is really disgusting.
Please help me....

Dear Sir,

Regularly since past 4 days balance is been deducted from my mobile phone. In past 4 days i have lost around 50Rs. in this way. However on visiting Vodafone store (Girgaon branch) Mr. Ranjit the stores manager had assured me that further balance will not be deducted and entire amount will be credited in my account. However yet no balance is credited further still amount is debited from my account for some GPRS reason.
My deails are as follows:
Phone No. [protected]
Circle: Mumbai
Name Kavish Arora
Currently active on BB399 plan (using Blackberry handset)
My email id is "[protected]@gmail.com"

I have been using Vodafone since 6 years. I was a loyal customer. But Vodafone first discontinued my campus pack offer which was active since 6 years without informing me. Even when i asked the customer care executives,none of them gave me the proper information or helped me in any matter. And today, they deducted Rs. 300 in just 1 day and claim that i have used some Internet service although i haven't. My phone logs clearly show that. The customer care executives have been least helpful despite calling them again and again. Even the Nodal Office number is not answered by anyone. A company as big as Vodafone has exhibited such unprofessional behaviour. I will be surely discontinuing my 6 years long relationship with it if an action is not taken as soon as possible.

Vodafone — frequently deduction of balance

My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile by Rs. 300/- on dtd. 15.04.12. But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to vodafone customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Rajendra Sawane
[protected]

My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile just befor 2 days by Rs. 300/- . But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Rajendra Sawane
[protected]

I SAVITA MANDAL RES. OF KALYAN DIST-THANE MAHARASHTRA MY CELL NO.[protected].
THAT AS ON 9.03.2013 VODAFONE CO HAS DEDUCT RS.24 FROM MY ACCOUNT.

My name is Savita Mandal and my Mobile No. is [protected]. Vodafone has deducted the amount Rs. 24/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 24/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Savita Mandal
[protected]

Dear Sir/mam,
I am vodafone user my number is [protected] since last 4 yaers and want to complain for the deduction of my balance i.e of Rs 50.Whenever i got a recharge from last 2years they deduct some sort of balance and tell you have used the internet or this VAS services are activated.
But On 10aug, 2013, till 4.30am my balance was Rs58.084 and when again woked up at 6.30am i called one number after ending call i checked balance was Rs18.084.Earlier they have deducted Rs10 saying for Credit they had deducted but i havn't used that service.
Everytime they do like this when my problem is solved.and i can port my number to any service provider but i want to show what are they doing?
Please solve my problem as early as possible.

Dear Sir, today vodafone deduct the balance of Rs.30 without any reason from my prepaid acount. So take the necessary acton.

Sir/madam
Rs 25 & 19 were deducted from my vodafone balance yesterday without my consent. And it was not returned after assertion. Please do needful.

Sir/madam
Rs25 & rs 19 are deducted yesterday
My mob no is [protected]

I am a new vodafone user. Just today a sms came saying Look @ it service has been activated on my number and Rs. 45 has been deducted from my account balance, even though i didn't activate any such services. When i called customer care they said i may have accidentally clicked on some link over the internet leading to its activation. I am very disappointed with vodafone right now. I want my balance back.

my phone,sim card lost

Sir/madam i have phone lost tomorrow and sim cads videophone so i want to sim card block immidently thanks

call ditails

[protected] all call details

call register

hello sir, i want call register of [protected] (vodafone ) for last six months

Migration of post paid to prepaid of mobile No. 9843808728

Sir, I applied for migration of my mobile No. [protected] from post paid to pre paid on 12 Jan itself. But still date it is done. They collected the bill and extra Rs.100/- also. Please intervene.

7838200790 now was closed in october still bills are coming

very poor service, falls bills are always sent, even when no is closed in october still bill is coming. worst telecom service provider.

pin no.loss due to scratching

sir
I have recharged with Rs. 20 voucher .but my pin no is damaged due to scratching. so please send me my secret pin no . my serial no. of voucher is [protected].

SIM Card deactivation required

Dear Sir / Madam, My mobile phone get lost yesterday. Please block my SIM no.[protected] on urgent bassic... Thanks Yeshpal Bairwa

outgoing and incoming calls details

my name is s.Chetana, exiting customer vodafone prepaid plan please arrange all outgoing and incoming calls to my email id my mobile number:[protected] email id - [protected]@gmail.com thank you

not refund security money

Dear Sir i change my vodafone postpaid no into prepaid no. but my secuqirty is not refund till now. i want to back my secqurty money. regards Gyanander [protected]

No Signal

No Signal

Outgoing calls are barred

I am not able to call from my Vodafone number from past two what's use of taking this service even after paying bills on time solve the issue or disconnect my number

require payment receipt

Dear sir Pl provide payment receipt of my voda postpaid no. [protected] ASAP. Yogesh

refund security deposit

my security deposit amounting to rs 500 has not been refunded after closure of my post paid account. my mob No was [protected] and sim No was[protected].LAST bill has been paid.

Call List

dear sir i want to get incoming and outgoing call list of my vodafone no.[protected] for the month of august & September as soon as possible. My email c.[protected]@gmail.com thanks & regards Sita Saha

transaction was not successful

when i tried to make a payment for vodafone postpaid bill payment it was not successful but the money hasbeen detected for two times from my card money detected is :929+929=1858

call sender

dr sir u r vodafone cus assciat is un profosanal call u r cus name arun pandian emp ID 681420 ples be on action

call history of vodafone mobile

i want a call history of vodafone moblie no.[protected] last 1 months pls send my mail id [protected]@gmail.com pls help me & provide me information. waiting for your reply thanking you

Vodafone — Missed Calls from Customer Care numbers

Hi,


These days I am getting missed calls from the Customer Care service. When I call back the automatic answering machine stats about some offers and that too that's not a toll free number. This is very cheep trick by these mobile operators. They should stop these kind of irritating things.



Regards,
Srinivas.

Prepaid connection — dnd customer not treated so & ivr has barred my number

Dear sir/mam
with `due respect i want to state that your ivr had barred my no on the customer care no 121
moreover i am an dnd customer but not treated so plz do needful

hi my name is gaurav im using tis connection since 2 years i stay in bangalore sahakarnagar hebbal post. im facing network prob since d last 2 years n each n every cal has 2 be made more tan 10 times 2 connect not only me al of thm here r facing d same prob pls find n end 2 tis or its a shame ...[protected] my number

I have taken the prrpaid connection on cell no [protected] from Aurangabad (Mah) office, after submitting the documents still the outgoing calls facility is not activated for last 48 hrs. the city operator i s giving excuses like "no power", "sytem fault" etc.

i think from the co. like vodafone, this is not expected & it is giving me lot of stress, unnecessarily.

I am using your services for last 2 years, you are sending unbarable number of SIM massages for your advertisment, you are entering into personal domian, freedom, privecy .I are wasting my time, and creating nusence to me .You donot any right to enter into personla domian with out permission and willingness of the customer .I do not want this headack to be continued any more .If you continue like this I will through away your servicess and swich over to other service provider or I will seake leagal remidiees .Stop this nonsence immediatly.MY CELL NO [protected]

I want a different corporate schemes of vodaphone postpaid. Kindly send it on my email id.

Thanks,
Pritesh

Wthhttout my representation my mobnile no [protected] is deactvated. Now I am in Bangalore taking tratment for heart. I send my daughter lasat weekspcifically to Chennai for making complaint and activation. The officer in T.Nagar told that some mistake was done by them and they will activate in two days.One week had gone and not. thing has been done.Please activate my mobile immedately.
V.V.S.Manian

skeem';networkproblem

vodafone has too many good ideas but the coverage area of voda fone is too bad.

My self ankur bansal. My number is [protected]. I live in pitam pura, delhi. Whenever i got some problem with my connection i use to go to the pitam pura vodafone @ rani bagh. But never ever able to get any solution just only because of the connectivity issue.
Today i went there to pay up my bill but but then also i am not able to pay that because of the same issue in both the areas rohini sector-3 and pitam pura.
Tommorw is my last date of paying up d bill and there is no other place to pay up here.
Am realy very very annoyed with your service and i want cure of my problem. If this problem will not be cured then i have to go by any other connection.
Ankur Bansal
[protected]

My self ankur bansal. My number is [protected]. I live in pitam pura, delhi. Whenever i got some problem with my connection i use to go to the pitam pura vodafone @ rani bagh. But never ever able to get any solution just only because of the connectivity issue.
Today i went there to pay up my bill but but then also i am not able to pay that because of the same issue in both the areas rohini sector-3 and pitam pura.
Tommorw is my last date of paying up d bill and there is no other place to pay up here.
Am realy very very annoyed with your service and i want cure of my problem. If this problem will not be cured then i have to go by any other connection.
Ankur Bansal
[protected]

Hi Ankur,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/X4cqW and we’d be happy to help.

Regards,
Vodafone Customer Care.

Previously ,I have complained against vodafone.
My vodafone number which I used approximately 2&3 years.But there have so many hazard.From my number [protected] above rs.300 deducted on 23.09.2009 and when I COMPLAINED they said as some HUNGAMA Game I was download in 3 times repeatedly same thing ,thats not right .and I was complaind to TRAI dated 30.09.2009.but no result.
Soumya Bhandari
[protected]
08.03.2010

i am vivek sharma my no. is [protected] (Punjab) user of vodafone from 6-7 year. my balance continuity deducted from my account from last 5-6 days and when i mad call on customer care they didn't ready to listen my prob. and drop the call time and again yesterday i had talk with Mr. Rajesh he is swearing to me with his other friends (your executives) and after that i unable to make the call on your customer, so what should i do to punish them and for get my refund back............... vivek s

Dear Mr. Sharma,


We believe our customer care representative has been in touch with you and have given you all necessary information with regards to your complaint about deductions from balance against services that have been activated. Kindly also note, 111 is now our enquiry helpline. The helpline in its IVR form, where you can service your own requests by responding to queries, is free. However, when you choose to speak to customer care representative, the call is chargeable at 50 p for 3 Minutes. In case you need further information, please do write to us at vodafonecare.[protected]@vodafone.com. We would be happy to help.

Regards,

Vodafone Customer Care, Punjab.

details of this no [protected]

I am one of the vodafone custmer and i visited to panchmadi and i didnt get service of vodafone over there/ So that i faced many problems. This is my request to provide vodafone service over there.

Vodafone — there is a very slow service on credit

am using vodafone sim from last 5 years,but know a days,there is a very slow service on credit..if we do credit know means it wil get after an hour...if we have to wait that much of time to get that service in emergency means..what is the use of doing credit,we can easily go and do recharge only.my number is [protected]...so kindly request to vodafone to make a fast service on credit.

It has been over a month now that I am requesting for certain services to be activated on on my cell phone number. I have written numberous emails and even attempted to call the circle managers. calling 111 and being charged to speak to a associate and then getting to know that your request was not even registered is simply horrible.

calling the managers, the auto response is that they are busy in meetings and then they do not even return calls.

This is an attempt to retain the number. Can I have someone address my concerns or does nobody at Vodafone bother about its customers, especially with the tag line like that.

HI,

Whomsoever it may concern,

I Tejal pandya from dhaisar am complaining about the services of my Vodafone (349 E-serve plan) mobile # [protected]…I have been enquiring about the unlimited internet @ 99 package from the 25th of march...was told I have to send an email to corporate assist or I will have to visit the Vodafone gallery so sent a mail...was informed they didn’t receive it...was advised to send a MSG to 111 ( VL_ 99) did the same then called twice after that was informed it was done used the services form then till 4 days ago...then thought about enquiring about the 3g package and then modem services, was informed about it...but at the same time was informed current package isn’t 99 unlimited it’s the 299 package...and was also informed directly that the bill is 7800 approximately...and when called again to dispute about it was informed that the bill isn’t generated once done will be waive off so that would be done was asked to wait till the 21st did the same but then was informed that the bill is 7000 now the mind boggling thing is the way that allowed me to use it as my credit limit earlier was 600 when used to have 2000 mins free didn’t know how it worked, as my services used to get cut off when exceeded 600 asked for it to be increased was informed would have to send an email or will have to be done after a certain time ,But now when i used the internet from a credit limit or[protected] directly it increased to 7000 and received the MSG about the breach only once it reached 7000 no intimation before that not a call nor an email or a MSG...And the MSG received read your services have been restricted as the bill is 7869 and the credit limit is breached...

so my questions is that if was on a 99 unlimited package then hw come i have been charged... and why have i been allowed to use above my credit limit without me increasing it or without me even being informed about it and have been speaking to many people (Karan lad , Marshall,shaan,and even a manger venu) but neither my services restarted it has been 3days ...nor is my internet package active and i have a bill of 7869 which should have been there in the first place also apart from that i would also like to mention about live TV had activated it during the world cup but it is still active even after sending a MSG has spoken to an advisor he said that every details are mentioned but when called back no one knows about it and I am still being charged till date do not want them to take the money from the direct debit they asked me to send a MSG but I am not allowed to send any....and neither will my live TV be deactivated nor my direct debit what should I do...? I have been a loyal customer with them have another two accounts with them feel I am being conned.....i want to know what is going to be done for this loyal customer as i am not going to pay for something that I shouldn’t.....i not assisted with the will cancel l my other account as well..Hope I do not get charged for the live TV any further and insist on my direct debit to be canceled, don’t want youll to touch my account.
Would like to conclude by addressing my needs those are 1.want my charges to be waived off.(The amnt after the credit limit i have agreed for which is 1600 ) 2. Want the live TV and direct debit to be cancelled.
3.want my internet plan to be 99 unlimited
And finally 4.want my services restarted.

Tejal M Pandya

Dear officer,

I am Vodafone user for past few months, before that I was connected with Reliance since 2004, but as of now my experience with Vodafone is not good. The reasons are as following:-


1. My entire services were barred many times within 1 month (08/04/2011, 15/04/2011 & 29/04/2011) while I was on roaming on 8th April & 15th April and today 29th April, I am admitted in hospital for last few days without any information and any reason even there was no bills are pending or the payment is due.

3. I got the message on 09/04/2011 @ 1.45pm and 15/04/2011 @ 7.15pm and on 29/04/2011 @ 5.36pm that “Hello! Your Outgoing Call service has been restored on your Vodafone mobile phone[protected]. To know active services status sms MYSERVICES to 111 (toll free)”

Now I would like to know the reason why the services has been barred on 08/04/2011 and 15/04/2011 and 29/04/2011, I need to have to proper reply on above points, do let me know what Vodafone will be doing to compensate me as on 09/04/2011 my father was admitted in hospital for his heart problem and I was mentally harassed.

As I feel that Vodafone is not a customer friendly company at all, the way it is treating me. Now I may me taking this media and other higher authorities as well.

Thanks,



Deepak Kumar Gupta Kotawala

Hi,

I had activated the DND service for my Vodafone no...after some days i got a reply sms saying that the service is been activated...but still i am receiving atleast 4-5 sms per day , so i again launched a complaint for it with Vodafone regarding the same & they replied that it will take more 25 days to resolve the issue , i told them that i heard that according to TRAI it should take effect with in 7 days...the representative of vodafone that it is the TRAI only which takes so much time we cant do any thing U have to wait fo atleast 24 days to fulfill my request .

Just want to know is this the time limit set by TRAI really if know then what is the time limit & where should i log a complaint against Vodafone......

Vodafone has activated missed call info and caller tune service in my phone without my request and also charge fee for this service but i am not interested in this service and i want to deactivate and company will refund charge fee of service. My email id is [protected]@yahoo.in

Vodafone mobile broadband service is very poor. Vodafone mobile broadband network is very slow.
Company don't support from customer.

my Mobile no:[protected],i was using 5years this Sim same number.there is no problem on past 4 years.but the last year onwards there is no signal in my home.and i was complaint to customer care so many times but there is no response.today i purchase a 20rs recharge card and started but the Mobile no is problem the recharge card is not accepted to recharge the number and the worst service is vodafone.good service is hutch?

Hai this is spartan, i know very well about vodafone and all networks. Recently due to 2G spectrum issue none of the telecom will rise the booster volume. I make sure your network problem never get slove. If you not belive just wait and see. My suggestion is first check in your indoor and your visiting places which network provider signal coming good strength. After that pls port to that network by MNP with out you change your mobile number. This is the correct resolution for you. wait and get network complaint response from your customer care response, sure they going to tell checked your indoor found fair coverage, this is not new site so no plan for immediate future, if this response come form your complaint then think spartan give you correct information ok take care.

Dear Sir,
i got every min vodafone service error 0x5 on my mobile screen & they have 2 option one is ok and another is back i do every things but they have no response what can i do, i don't understand so plz help me.

i have got one another notification that is select connection-they have only one option cancel then again what can i do i don't understand.

Vodafone give us very bad service, i have two no one is vodafone and another is MTS, MTS service is very good but vodafone service very bad, my vadafone No is [protected], that no is Airtel but Air tel have give us service in Pratap Vihar Ghaziabad that's my home place for some goverment roles so then i convert Air tel no to Vodafone but vodafone have give very bad service & i recharge 100 Rs. 50 Rs next day -10 or -12 Rs. what can i do i dont understand.


Plz help me

Thanks & regards
Y.K Singh
+91-[protected]
D-451 Pratap Vihar Sec-11, Ghaziabad.

Sir,
1. I have requested to stop/ deactivation of Vodafone live service on connection no. [protected] through e- mail on 26.02.2012.
2. I was directed to send a sms, DCT VL to 144 and assuring that the Vodafone live service would be deactivated within 30 minutes.
3. I sent sms, DCT VL to 144 on 28.02.2012, in respect of this I received following massages,
i. Deactivation of Vodafone live on your mobile phone, has been registered. This service will be deactivated in 2 hours! on 01.03.2012 6:48 P.M
ii. Hallo! Vodafone live has been deactivated on your mobile phone. For daily alerts on Astor, stock, news etc. dial *123*01#@Rs 50/mnth

4. But till date Vodafone live has not been deactivated
Therefore you are hereby requested to look into the matter & take necessary action.

(Ramesh Kumar)
G-2/31, Sector-15, Rohini
Delhi

UNLAWFUL ACTIVITIES OF VODAFONE.

1. RECORDING OF ALL INCOMING CALLS TO IT'S OFFICES OF BUSINESS BY SUBSCRIBERS WITHOUT ABSOLUTE CONSENT OF THE CALLERS AND USING IT TO TRAINING NEW/OLD STAFFS IN GROUPS PLAYING THE VOICE FILES IN STEREO SPEAKERS ANALYZING SPEECHES BY WHICH THE CALLER'S PERSONAL DETAILS SUCH AS NAME, NUMBER, GENDER, AREA, AND ENTIRE CONVERSATION ARE MADE PUBLIC WITHIN CLOSED WALLS IN THE NAME OF TRAINING. THE STAFFS BOTH MALE/FEMALE MAY NOTE OR RECORD DETAILS THROUGH CELL PHONE, MICRO-RECORDERS OR WRITE DOWN TO PASS IT TO THEIR FRIENDS WHICH MAY BE USED FOR UNDESIRED PURPOSES. IT IS NEITHER ALLOWED IN LAW NOR SAID IN CITIZEN'S CHARTER.
BUT NEED FOR RECORDING ARISES ONLY WHEN THE CUSTOMER GIVES REQUEST FOR ACTIVATION OF ANY REQUESTS WHICH MAY BE ALLOWED.

2. ALLOWING CALLS FROM [CLIR] NUMBERS WHICH IS USED FOR EVE-TEASING AND HARASSMENT OF ALL TYPES. WHEN COMPLAINED ARROGANTLY ADVISED TO CALL POLICE AND GAVE THEIR NUMBERS AND ALSO MAIL-IDS. THEY ARE DETERMINED TO COVER, HIDE AND PROTECT THESE ANTI-SOCIAL AND ANTI-NATIONAL ELEMENTS AT ANY COST IS NOT SURPRISING TO NOTE BECAUSE IT IS A FOREIGN ENTITY.

DOCKETS
1.[protected]
2.[protected]
3.[protected]

Done as requested. Mobile number given to your website. But the dialog box is useless as it prevents me to enter special characters without which I cannot say the response reason. I have elaborately explained my concern and complaint and you want me to rewrite it that too within 300 characters is ridiculous.
This shows your SADISTIC character by rebutting the already aggrieved customer and increasing his grievance.
Before your Agent or Exec. calls on me ask him/her to read this complaint and speak in reply to my grievance and not ask me to repeat the entire Agonizing HISTORY...

MALICIOUS MISQUOTE

To: Mr.Gerad @ Nodal-T.N., 19/10/12, 01.30PM

1. Please note that while we where discussing about this call-tapping by you(vodafone) on 30/09/12, a s said in your mail dt.30/19/12, 06.00Pm sent in the name of M/s.Ajitharaj, I was raising many Law-points against YOU.
2. In one such point, the "Right to Representation in Judiciary" a Fundamental Right in Constitution of India made to ensure "Principle of Natural Justice", I was telling you that cases filed without evidence will be rejected in "any court of law" and call-tapped evidence in your sole hand will make me HANDICAPPED. This point arises because you said the voice-records will be used as evidence in case of disputes. For this you suggested me, also to record the conversations done with YOU and also suggested ways and alternate means.
3. First I thought for the sake of FAIRNESS IN JUSTICE and for the sake of evidence while giving requests for activation of chargeable services I may also try recording.
4.Then on remembering the old saying that "if a dog bites you, you cannot bite it back", I refrained from attempting it, as I CONSIDERed IT UNLAWFUL. I downloaded an app. which could not break the shell of your strong intrusive software, so I discarded it without trying further, and secondly I also have the options of recording it on tape-recorder or other recording devices but have not used any and either of it for recording till-date and will also not do so in future also for the reason said above.
5. So I request Mr.Gerad not to misquote my intention by "part references" of Mails sent to you in regard to this issue.
6. Lastly you have not answered my question on what legal basis you record calls with such strong IMPUNITY..? and desist from divulging details of the private Number confirmed by M/S.Ramya c.care exec. vodafone chennai.

Hello Vodafone,

By the above message and mail sent to you I have clearly clarified that I have no intention of doing the same misdeeds you do such as call-recording and the misusing of the Anonymous which you offer for a price for harassment and other unlawful activities.

COMPLAINT RESOLVED.

DEAR VODAFONE
SEE MY FREIND HAVE GOT OFFER OF RS 33PE 33 KA FULL TALKTIME FOR RS 26.3 BUT SHE AHD CALL TO PUNE THEY HAVE CUT 1 RUPEE EACH FROM HER BALNACE AND HERE THEY CUT 28.3 NOT FROM THERE AND WHY IT URS TAX DEPERTAMENT IS CUT HER 3.63 PAISE PLZ RETURN THE REMMANING BALANCE TO HER .MOBLIE NUMBER IS [protected]

hope they do

we used a postpaid conection of vodafone, in that we use unlimited blackberry services, but some services of blackberry was not given to me like mobile hot spot ( internet services ).Regarding this we had complaint a lot of times to the concerning person but the complain remain same till today. My no is [protected]

i request every one not to take this stupid postpaid connection of VODAFONE. they don't know the way to deal with the customers.

Vodafone — prepaid 2g postpaid

dear sir/madem i have a vodafone prepaid connection ( [protected]) since 2years, my prepaid connection blocked by any known parson,( mr suresh kumar )
and vodafone transfered to my no to.(mr.suresh kumar).without FIR. this is vodafone fault.

thank you sir.
but I mention in query that i didn't get TRANSACTION ID due error.
i have product id only.

Vodafone Connection — Poor service!

your person Mr hareet ([protected]) not proper response due to I called many times but he not recieve my call .
My personel mb. no. [protected] Outgoing & incoming call not active

Vodafone Connection — unable to receive & make call in roaming

my mobile phone having vodafone connection is in roaming. i am unable to make as well as receive a call.

Vodafone Connection — irregularities in vodafone system

I am using the vadofone connection for almost three yrs but for the last 2 months the irregularities have tremondously increased on part of vadofone.

Two months back vadofone gave me a call saying that if i activate my autopay facility through my credit card for paying their bill, It would be convenient for me and I would get 10% disount on every bill.

I agreed for the same.

Now i am finding that the bills are not reaching me and they are withdrawing money from my credit card.

I am continousely in touch with customer care and asking them to stop my auto debit facility from the credit card, which they are not agreeing to do.

The customer care people are giving me different informations at different times based on what they see on their computer screen.I find that the data stored with them on computer is also being being tampered with, as the information status has changed.

Further activation of internet facility always start on its own.When i check with the customer care they tell me that i had put a request to them.Which is not the truth.

The last call i made is today and finally the call was transferred to retention team.I am so annoyed with their services, that i have asked them to stop my services from immediate effect .the official of the retention team has agreed to do it within 2 hrs.But i feel that they will not do it and keep on draining money from my Credit card by showing internet/phone usage.

I gave a phone call to my credit card provider also to stop auto payment of vadofone .They have shown their inability as i had activated my auto debit through Vadaphone.However they are ready to cancel my credit card and issue a new one, so that the misuse of my credit card by Vadofone is stopped.But i dont want to follow that route of getting a new credit card.
M.Gupta
[protected]

do not disturb i m getting calls from vodafone caller tune department so pls do not disturb

Hello, I have mailed many times to costumer support for DO NOT DISTURB then also they are regularly calling me for many products and sending me a lot of SMS ' s regularly.

Vodafone Connection — Getting Bills for Deactivated Connection

I am given an add on connection ( No [protected]) with my old connection that is [protected]

I have de activated my add on Sim card and surrenderd the same to the Sector 18 Noida Vodafone center in May 2008. I have paid all the arrears also with cheque.

I started getting bills from the company and evne legal notice. I spoke to the Customer care manager and up on his advice I sent him an e mail with all the details. ( Annexture 1- Copy of the Email)

Now on 14th Jan 2009, my connection - the no [protected] has been de activated again. Reason I am told that I have unpaid bills on my old de activated connection.

What shall I Do ?? please advice

P M Narayanan

36 B B 9/8 PDIL
Sector 62 NOIDA
+ 91 [protected]


E- MAIL THAT I HAD SEND ON 27th AUG 2008.
In responce to this I am told that this was the mistake from the Company's side




To

The Customer care manager

Vodafone



REF Vodafone no : [protected]



I am disappointed and fed up. So is this mail



The above mentioned number has been de activated w.e.f 19th of April 2008 on my request no[protected]. (please check your record and stop sending me bills).



On 04th May I got a call from Vodofone asking for the payment. I have hardly used the sim card . However I paid an amount of Rs 1743 for the final settlement of the account on 05 May 2008 by cheque no 486969, of State Bank of India. On that, in fact i got a call from vodafone, informing that every thing is settled.



But the Vodafone was aggressive to send me Bills against the above number .



0n 12thJuly, after geting another bill, I met your customer care officer at Sector 18 Noida Vodafone office, His name is Mr Vishal and his phone no is [protected]. He told me that the Vodofone is sending the bill by mistake and this will be corrected immediately and if any one calls, Mr Vishal asked me, to give his number to sort out the problem : That was request no [protected] on 12th July 2008, 11 43 Am



Mean while one of your collection agent came to my house and he also been briefed the story. I spoke to Mr Kailash Nath of mobile No [protected] when I got a letter from him regarding the payment. I have given him all these details and request numbers.



For my relief, I got a call form Vodafone regarding this number, Apologying for the inconvenience I faced.



I do not understand where is the communication gap. Please make sure that I will not get any communication/ call in this connection. This is a waste of My energy and your energy



Regards



P M Narayanan

+91 [protected]










I am disappointed and fed up. So is this mail



The above mentioned number has been de activated w.e.f 19th of April 2008 on my request no[protected]. (please check your record and stop sending me bills).



On 04th May I got a call from Vodofone asking for the payment. I have hardly used the sim card . However I paid an amount of Rs 1743 for the final settlement of the account on 05 May 2008 by cheque no 486969, of State Bank of India. On that, in fact i got a call from vodafone, informing that every thing is settled.



But the Vodafone was aggressive to send me Bills against the above number .



0n 12thJuly, after geting another bill, I met your customer care officer at Sector 18 Noida Vodafone office, His name is Mr Vishal and his phone no is [protected]. He told me that the Vodofone is sending the bill by mistake and this will be corrected immediately and if any one calls, Mr Vishal asked me, to give his number to sort out the problem : That was request no [protected] on 12th July 2008, 11 43 Am



Mean while one of your collection agent came to my house and he also been briefed the story. I spoke to Mr Kailash Nath of mobile No [protected] when I got a letter from him regarding the payment. I have given him all these details and request numbers.



For my relief, I got a call form Vodafone regarding this number, Apologying for the inconvenience I faced.



I do not understand where is the communication gap. Please make sure that I will not get any communication/ call in this connection. This is a waste of My energy and your energy



Regards



P M Narayanan

+91 [protected]





E MAIL SEND TO THE COMPANY ON 15th Jan 2009

Sir

I am fed-up

My mobie no [protected] has been de activatd by the company. The reason I am told is that I have some money pending on a number [protected].


This number has been deactivated on 19th of Apil 2008. Your cusmer care manager Mr Ramankant has confirmd this to me over phone and below is the E mail tht I had sent to him
before that.

now after almost an year, i have asked to pay Rs 720 " That is Pending on my number [protected]. Could you plese clarify? How? on what head? etc.

Plesae send me a writen reply this time.

I request you to activat my mobile Connection ie [protected].

Or you mayspek to me +91 [protected]

Regards

P M Narayanan

Vodafone Connection — Caller tune change without asking for it

I am shocked to state that Vodafone changed my caller tune without any request from me, and deducted Rs. 30 from my account. It me to incovenience and caller tune did not mathc my status as well. Though complained registred on line immediately, i was told to wait for another 20 hours to get it rectified. I am shocked at the behaviour of Vodafone, It should be looked into, pls.

Vodafone Connection — Deactivated

today my vodafone number is deactivated.I can't call from this number.Last saturday it was activated.But I did not confirmed then that I will take this number.A lady from vodafone called me up for this confirmation & told me that she will again call me for that.But she did not call me yet.Now is is deactivated.Please take some action.

Iam a retailer of vadofone cards Iam doing this business past one year in hosur there is no regular supply of copuns.so please give more than one or two distributors in hosur to give prosperous development in business.Kindly take steps on my complaint.

rightnow a groups of people using your vodafone connection in our office HLL Life care Ltd akkulam sreekariyam thiruvananthapuram, in our office are we are not getting your signal very poor and sometime it's not clear and it's so difficult for those using vodafone and we are going to change your connection due to this reason, if your company rectify this probleam very urgently, hope u people will take necessary action on this complaint.

Dear Sir/madam my name R.Manikandan this my number [protected] i want change my caller tune

my caller tune was changed to some old stupid song

can you help me??

ia wnt to change my brother phone callertune change no-[protected]
i want to this song play Gayathri Manthra 15001822

Poor service

Vodafone Connection — connection stop by vodafone

Dear sir,
I was perchage Vodafone connection mobile no. [protected] name satish rai
s/o Gaga Prasad Rai distt. jhajjer(HR) by feb 2011 in first week
location Vodafone shop chute Ram chows sonipat(HR).now some problem
faced on 26.03.2011 by evening i was one call received by this number
[protected]and [protected] he was told me this number [protected] is my
number its number was missing so tell me who are you and your is your
place this type wording use after that i was said him dear this number
i was taken by Vodafone i think you discuss with Vodafone c.c., today
again on 27.03.2011 at 6.15 am approx he was call me told who are you
and spiking from where this is my number i will be complain against you
in police station how to use this number, again same call after 8.30am.
After that i was call to c.c. sonipat and i was problem discuss with
c.c. executive and again conform my ID proof and c.c. executive was
assure this connection issue your name but today by evening my phone
no.[protected]stoped by Vodafone without any discussion with me, again i
was call Vodafone c.c. discuss with Mr. Vikrant c.c executive sonipat
about this problem now he is say i am complain received by other
customer he was say this is my number presently this is missed so
stop, after we have stop your number he was no response given to me. So please take action what is
problem and how it is possible any body will complain and phone stop
and same number how to issue by Vodafone to two different customer and please solve my problem.


Regards
your customer
Satish Rai
sonipat (HR)

My connection number is [protected] .A kolkata Dongle connection .I was suppose to receive my gift by 14.12.13 but there is no trace of delivery .Registration number is 2867.Kindly ensure delivery please .


Siddharth Shah
+[protected]
Pune

Hii my name is giriraj kedia and my no. is [protected] i am using this no for internet in dongle and paid the 3 bill as of 300+842+842 but not got gift till yet.
I had already applied my coupon through online...
Contact me soon @ [protected]

Is somebody looking at my complaint for gift deadline of 14.12.13 ! The complaint was made 20 days back !

Siddharth
[protected]

helo sir, i taken the new vodaphone postpaid connection with gift scheme n after my three months bill paid i hv send the code by my registered cell num. but there is no call came from the vodaphone n i have also complain to the vodaphone customer care num. but there is no response come from the vodaphone...kindly solve my issue plz n i m applicable for the gift acccording to the vodaphone scheme...

Scene: "some body" used my number as their call divert
Problem: i am getting lot, lot n lot of calls for that "some body".
Request for vodafone : when i asked for removing that call divert, they couldn't offer me that.

Complaint: when it is allowed to divert calls to my number (with out my permission) there should be a possibility to remove it upon customer request. (who is ready to bare the pain of attending nonsense calls for others)

suggesion: please change your software such that you can provide much better service to your customer.

I am always with hutch since i started using mobile and now i am very much frustrted with the response i got from your customer care. i expected hutch service will be improved after vodafone take over but, it seems my expectation was wrong.

anyway please try to fix these problems in future, atleast some customers like me still wish to be with you.

sir on on october by mistake my friend copied his caller tune in my mobile, immediately i sent SMS according to procedure to cancel that they cancelled tat and they deducted tat caller tune amount and sms charge. And this month again they have deducted caller tune amount even when i didn request for tat and even im nt getting any caller tune and when i called customer care they said tat amount can't be refunded. and wen i asked them to let me talk to superior they just put my cal on hold. My mobile no is [protected].

please give me suggation for reactivated my mobile no

please give me suggation for reactivated my mobile no

yesterday i bought a new connection from chandigarh vodaphone store. they charged Rs.525 from me. but till today my connection is not ACTIVATED
kindly active as soon aS possible otherwise iwill take a legal action
Maninder Preet Singh
#472 phase 9
Mohali
[protected]

i am trying to connect Vodaphone Customer Support since last 10 days and always getting system update message. i have tried more than 20-30 times in a day..............

Hi,
i m using prepaid vadafone from karnataka India. i have recharged by online through ICICI bank of 221/- rupees. it has not credited in my account.

Hi,
i m using prepaid vadafone from karnataka India. my no is +91 [protected]. i have recharged by online through ICICI bank of 221/- rupees. it has not credited in my account.

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

Hi,
I recharged my prepaid Vodafone SIM card ([protected])with a TOP UP SOC. I got the INR 174/- . After that I can see (By dialing *141#) that my balance is INR 180/-(10 was previous balance).
But still I am not able to make any call.
Every time I try to make a call I am getting Low balance Message.
My cell number is [protected].
I tried calling Customer care .but it was busy every time :)


Please advice

I have been trying to resolve a small problem for the last two months but without sucess. Customer care is polite people who keep on the line for 15 to 20 minutes every time but no results. It is distubing, ifeel they will do a lot good if they provide service rather than long polite talk.My complaint no is[protected] dt 26.2.08.

My son, Neeraj D. Sharma has been using Hutch post paid-corpoorate connection almost for 2 years at Hyderabad, India.the cell no. is [protected].I always pay his bill by cash at Himayatnagar Cash counter which you call vodafone store .I normally do not receive the bill or sometimes they oblige me after sending the bill only after I had paid.
T he burning example is that the bill for last month was generated on 2nd.may but I HAVE NOT RECEIVED as yet whereas I paid the subject bill long back, I had been personally reporting this discrepancy at Himayatnagar but no out come.
I really wonder as to why you want to lose valued customer like my son i.e. I am frustrated with your courier service arrangement.
how many times you expect me to effect the payment without knowing the details of the bill.
can you check up with your staff as to how do they make sure.Some times they would say thatit had been e-mailedwhereas I asked them to send it to my residence.
anyway

Dhaniram Sharma

Today I spoke in Customer Care at 9.54PM with mam Zeba Siddiqui. She is not fit for Customer Care Service. Because I told her to change my Mobile Connection([protected]) from Post Paid to Prepaid. She told me within 24 hours you will get one phone call from our side who can tell you everything. But, she never tell me the neither my Request No. nor she tell me tell me any helpful word which I will satisfy against my quiry. Please acknowledge my complain and do needful action.
Thanks - Regards - Kalyan

I am a hutch customer since last 10 years, however I am sorry to say that their services are not up to expectations.

On May 24 I called customer service for activation of International Roaming after paying necessary amount online via credit card. I got reply that the call was landed on prepaid customers department and was asked to call again. I called again and this time it was told to me that agent is not able to check status due to system upgradation and was asked to call again.I ( know this is just a bogus reply by lazy agents who do not want to do their work properly.) Then I called after 2 hours and it was told to me that the call again landed on prepaid customers department, however somehow he assured me that it will be activated in 4 hours. Next morning, I called and this item again call landed on prepaid customer department and the agent was not able to assist me. I called in afternoon just minutes before my flight and this time agent told me that there is no payment. I asked to transfer call to a senior person, however he hung up and disconnected it after some time.

I wrote e-mail to theit nodal officer and received the cheapest reply. Boss and employees all are just people.

Once I am back from my visit, I will simply kick them out of my life.

plz deactivie my kaal alerts

hi...i have recharged my number with 149 free min bonus card on 6 april 2009 which are anytime minutes..wat happened dat my number was already having 50 v 2 v night min and my 333 v 2 v free anytime min got clubbed withdose night min which should not happen because its clearly mentioned on the dat i[censored] recharge with dis card any existing min would be forfeited...so i thought there would not be any problem... but since dat 2day is 9april its been 3 days dat i have beeen calling cux service for help...on day 1 vich was 6april i was worried because it took long for min to cum n after dat i got min but not anytime ...7april i spoke to man called saurabh, harshit.n pranay at diff timings...i was told dat dere system is showin anytime min but my bal waz getting deducted...pranay promised me a call bk for 8april at 4.00 in eve...but no wonders no one turned ...2continuous dayz 8 n 9april i have tried cux services number but not getting connected...pathetic n hopeless services...not expected such kind of irresponsibilty from vodafone...i think it should not so proud of its name...i am really annoyed wid vodafone...posting my problem here thinking dat i will get some help...

My phone No:+[protected] Please deactivate night talk offer (Rs.22)

Vodafone — Inconvenience

I have taken a Vodafone Prepaid number and have been receiving unnecesary promotional calls from them day and night. When I caled to tell them that I need it stopped immediately as I have some important meetings this week, they say it will take 72 hours to activate and they cannot do anything about it!
How can they automatically activate all these services and inconvenience the customers when they have not asked for it?
They can automatically activate it but cannot automatically de activate it?

my phone number is [protected]..please deactivate night talk offer of Rs .22

Dear Vodafone Support/ Customer care Team,

I am facing similar issue, with Blackberry Internet services. I have observed few detrimental things that could share with Vodafone Team. When we additionally pay for Blackberry Services Plan why is our phone and phone number not registered with Blackberry yet.
It is been weeks that I am using Blackberry Services since the time I came to India from London and strange my services still not enrolled with Blackberry even after 3 weeks o[censored]sage.
These below are the Service Providers Status Details:
Phone Number: Unknown (Why when number is registered and we pay to get this registered services), Raises concerns???
Blackberry Internet Services: Not connected ???
Coverage: edge (It should be EDGE)???
Provider: Vodafone IN
Active Profile: Not Connected ???

If Vodafone is incompetent in providing Blackberry Services than they should say NO and why are we customers being misguided. I have been to Vodafone stores all they say is we can not do anything, and it is really bad to hear from such a big company. You should hire professionals. Very first week I spoke to support Agents and they said it will not happen again. It happened again the second week and then I reported last week and Again again again. I am damn missing out very important emails. All they say is directly take out your battery and insert it again. How on earth you are supposed to do that every hour to receive email. This is really disgusting behaviour from support staff. Neither I am unable to browse internet on browser and nor receive emails.
It is just waste of Time and Money and Vodafone is making us consumers as "Monkeys" and passing the ball from 1 court to another.
It is not only for Vodafone it raises a Question Mark on RIM Blackberry also. Ideally the money that we pay in addition to phone bills should go to RIM to register the sim card and phone, so that consumers unobstructively use required services. All other countries pay the service money to RIM then why not India Vodafone. I pay £5 extra to obtain Blackberry services every month in London UK. RIM should follow up with Vodafone.

I hope this letter and voice of mine could make things go right!!!

Sir,
My mobile number is [protected]. I want the customer identity of incoming call at 12:33 P.M. on[protected].

WANT TO KNOW THE ADDRESS FOR THE BELOVE MENTIONED VODAFONE NUMBER [protected]

Respected Sir .
I want my Call details then what is the procedure of that things
Can i come in ur Vodafone service centre and i can get my call details and
please answer to my email ([protected]@gmail.com)
Iam staying in Green park delhi ! so were is your costomer centre please let me know!
Thanks
Regards
Aneesha

i want complete details of this number [protected] soon.

i'm really desperately in need