Vodafone India Complaints & Reviews

Prepaid connection — dnd customer not treated so & ivr has barred my number

Dear sir/mam
with `due respect i want to state that your ivr had barred my no on the customer care no 121
moreover i am an dnd customer but not treated so plz do needful

hi my name is gaurav im using tis connection since 2 years i stay in bangalore sahakarnagar hebbal post. im facing network prob since d last 2 years n each n every cal has 2 be made more tan 10 times 2 connect not only me al of thm here r facing d same prob pls find n end 2 tis or its a shame ...[protected] my number

I have taken the prrpaid connection on cell no [protected] from Aurangabad (Mah) office, after submitting the documents still the outgoing calls facility is not activated for last 48 hrs. the city operator i s giving excuses like "no power", "sytem fault" etc.

i think from the co. like vodafone, this is not expected & it is giving me lot of stress, unnecessarily.

I am using your services for last 2 years, you are sending unbarable number of SIM massages for your advertisment, you are entering into personal domian, freedom, privecy .I are wasting my time, and creating nusence to me .You donot any right to enter into personla domian with out permission and willingness of the customer .I do not want this headack to be continued any more .If you continue like this I will through away your servicess and swich over to other service provider or I will seake leagal remidiees .Stop this nonsence immediatly.MY CELL NO [protected]

I want a different corporate schemes of vodaphone postpaid. Kindly send it on my email id.

Thanks,
Pritesh

Wthhttout my representation my mobnile no [protected] is deactvated. Now I am in Bangalore taking tratment for heart. I send my daughter lasat weekspcifically to Chennai for making complaint and activation. The officer in T.Nagar told that some mistake was done by them and they will activate in two days.One week had gone and not. thing has been done.Please activate my mobile immedately.
V.V.S.Manian

skeem';networkproblem

vodafone has too many good ideas but the coverage area of voda fone is too bad.

My self ankur bansal. My number is [protected]. I live in pitam pura, delhi. Whenever i got some problem with my connection i use to go to the pitam pura vodafone @ rani bagh. But never ever able to get any solution just only because of the connectivity issue.
Today i went there to pay up my bill but but then also i am not able to pay that because of the same issue in both the areas rohini sector-3 and pitam pura.
Tommorw is my last date of paying up d bill and there is no other place to pay up here.
Am realy very very annoyed with your service and i want cure of my problem. If this problem will not be cured then i have to go by any other connection.
Ankur Bansal
[protected]

My self ankur bansal. My number is [protected]. I live in pitam pura, delhi. Whenever i got some problem with my connection i use to go to the pitam pura vodafone @ rani bagh. But never ever able to get any solution just only because of the connectivity issue.
Today i went there to pay up my bill but but then also i am not able to pay that because of the same issue in both the areas rohini sector-3 and pitam pura.
Tommorw is my last date of paying up d bill and there is no other place to pay up here.
Am realy very very annoyed with your service and i want cure of my problem. If this problem will not be cured then i have to go by any other connection.
Ankur Bansal
[protected]

Hi Ankur,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/X4cqW and we’d be happy to help.

Regards,
Vodafone Customer Care.

Previously ,I have complained against vodafone.
My vodafone number which I used approximately 2&3 years.But there have so many hazard.From my number [protected] above rs.300 deducted on 23.09.2009 and when I COMPLAINED they said as some HUNGAMA Game I was download in 3 times repeatedly same thing ,thats not right .and I was complaind to TRAI dated 30.09.2009.but no result.
Soumya Bhandari
[protected]
08.03.2010

i am vivek sharma my no. is [protected] (Punjab) user of vodafone from 6-7 year. my balance continuity deducted from my account from last 5-6 days and when i mad call on customer care they didn't ready to listen my prob. and drop the call time and again yesterday i had talk with Mr. Rajesh he is swearing to me with his other friends (your executives) and after that i unable to make the call on your customer, so what should i do to punish them and for get my refund back............... vivek s

Dear Mr. Sharma,


We believe our customer care representative has been in touch with you and have given you all necessary information with regards to your complaint about deductions from balance against services that have been activated. Kindly also note, 111 is now our enquiry helpline. The helpline in its IVR form, where you can service your own requests by responding to queries, is free. However, when you choose to speak to customer care representative, the call is chargeable at 50 p for 3 Minutes. In case you need further information, please do write to us at vodafonecare.[protected]@vodafone.com. We would be happy to help.

Regards,

Vodafone Customer Care, Punjab.

details of this no [protected]

I am one of the vodafone custmer and i visited to panchmadi and i didnt get service of vodafone over there/ So that i faced many problems. This is my request to provide vodafone service over there.

Vodafone — there is a very slow service on credit

am using vodafone sim from last 5 years,but know a days,there is a very slow service on credit..if we do credit know means it wil get after an hour...if we have to wait that much of time to get that service in emergency means..what is the use of doing credit,we can easily go and do recharge only.my number is [protected]...so kindly request to vodafone to make a fast service on credit.

It has been over a month now that I am requesting for certain services to be activated on on my cell phone number. I have written numberous emails and even attempted to call the circle managers. calling 111 and being charged to speak to a associate and then getting to know that your request was not even registered is simply horrible.

calling the managers, the auto response is that they are busy in meetings and then they do not even return calls.

This is an attempt to retain the number. Can I have someone address my concerns or does nobody at Vodafone bother about its customers, especially with the tag line like that.

HI,

Whomsoever it may concern,

I Tejal pandya from dhaisar am complaining about the services of my Vodafone (349 E-serve plan) mobile # [protected]…I have been enquiring about the unlimited internet @ 99 package from the 25th of march...was told I have to send an email to corporate assist or I will have to visit the Vodafone gallery so sent a mail...was informed they didn’t receive it...was advised to send a MSG to 111 ( VL_ 99) did the same then called twice after that was informed it was done used the services form then till 4 days ago...then thought about enquiring about the 3g package and then modem services, was informed about it...but at the same time was informed current package isn’t 99 unlimited it’s the 299 package...and was also informed directly that the bill is 7800 approximately...and when called again to dispute about it was informed that the bill isn’t generated once done will be waive off so that would be done was asked to wait till the 21st did the same but then was informed that the bill is 7000 now the mind boggling thing is the way that allowed me to use it as my credit limit earlier was 600 when used to have 2000 mins free didn’t know how it worked, as my services used to get cut off when exceeded 600 asked for it to be increased was informed would have to send an email or will have to be done after a certain time ,But now when i used the internet from a credit limit or[protected] directly it increased to 7000 and received the MSG about the breach only once it reached 7000 no intimation before that not a call nor an email or a MSG...And the MSG received read your services have been restricted as the bill is 7869 and the credit limit is breached...

so my questions is that if was on a 99 unlimited package then hw come i have been charged... and why have i been allowed to use above my credit limit without me increasing it or without me even being informed about it and have been speaking to many people (Karan lad , Marshall,shaan,and even a manger venu) but neither my services restarted it has been 3days ...nor is my internet package active and i have a bill of 7869 which should have been there in the first place also apart from that i would also like to mention about live TV had activated it during the world cup but it is still active even after sending a MSG has spoken to an advisor he said that every details are mentioned but when called back no one knows about it and I am still being charged till date do not want them to take the money from the direct debit they asked me to send a MSG but I am not allowed to send any....and neither will my live TV be deactivated nor my direct debit what should I do...? I have been a loyal customer with them have another two accounts with them feel I am being conned.....i want to know what is going to be done for this loyal customer as i am not going to pay for something that I shouldn’t.....i not assisted with the will cancel l my other account as well..Hope I do not get charged for the live TV any further and insist on my direct debit to be canceled, don’t want youll to touch my account.
Would like to conclude by addressing my needs those are 1.want my charges to be waived off.(The amnt after the credit limit i have agreed for which is 1600 ) 2. Want the live TV and direct debit to be cancelled.
3.want my internet plan to be 99 unlimited
And finally 4.want my services restarted.

Tejal M Pandya

Dear officer,

I am Vodafone user for past few months, before that I was connected with Reliance since 2004, but as of now my experience with Vodafone is not good. The reasons are as following:-


1. My entire services were barred many times within 1 month (08/04/2011, 15/04/2011 & 29/04/2011) while I was on roaming on 8th April & 15th April and today 29th April, I am admitted in hospital for last few days without any information and any reason even there was no bills are pending or the payment is due.

3. I got the message on 09/04/2011 @ 1.45pm and 15/04/2011 @ 7.15pm and on 29/04/2011 @ 5.36pm that “Hello! Your Outgoing Call service has been restored on your Vodafone mobile phone[protected]. To know active services status sms MYSERVICES to 111 (toll free)”

Now I would like to know the reason why the services has been barred on 08/04/2011 and 15/04/2011 and 29/04/2011, I need to have to proper reply on above points, do let me know what Vodafone will be doing to compensate me as on 09/04/2011 my father was admitted in hospital for his heart problem and I was mentally harassed.

As I feel that Vodafone is not a customer friendly company at all, the way it is treating me. Now I may me taking this media and other higher authorities as well.

Thanks,



Deepak Kumar Gupta Kotawala

Hi,

I had activated the DND service for my Vodafone no...after some days i got a reply sms saying that the service is been activated...but still i am receiving atleast 4-5 sms per day , so i again launched a complaint for it with Vodafone regarding the same & they replied that it will take more 25 days to resolve the issue , i told them that i heard that according to TRAI it should take effect with in 7 days...the representative of vodafone that it is the TRAI only which takes so much time we cant do any thing U have to wait fo atleast 24 days to fulfill my request .

Just want to know is this the time limit set by TRAI really if know then what is the time limit & where should i log a complaint against Vodafone......

Vodafone has activated missed call info and caller tune service in my phone without my request and also charge fee for this service but i am not interested in this service and i want to deactivate and company will refund charge fee of service. My email id is [protected]@yahoo.in

Vodafone mobile broadband service is very poor. Vodafone mobile broadband network is very slow.
Company don't support from customer.

my Mobile no:[protected],i was using 5years this Sim same number.there is no problem on past 4 years.but the last year onwards there is no signal in my home.and i was complaint to customer care so many times but there is no response.today i purchase a 20rs recharge card and started but the Mobile no is problem the recharge card is not accepted to recharge the number and the worst service is vodafone.good service is hutch?

Hai this is spartan, i know very well about vodafone and all networks. Recently due to 2G spectrum issue none of the telecom will rise the booster volume. I make sure your network problem never get slove. If you not belive just wait and see. My suggestion is first check in your indoor and your visiting places which network provider signal coming good strength. After that pls port to that network by MNP with out you change your mobile number. This is the correct resolution for you. wait and get network complaint response from your customer care response, sure they going to tell checked your indoor found fair coverage, this is not new site so no plan for immediate future, if this response come form your complaint then think spartan give you correct information ok take care.

Dear Sir,
i got every min vodafone service error 0x5 on my mobile screen & they have 2 option one is ok and another is back i do every things but they have no response what can i do, i don't understand so plz help me.

i have got one another notification that is select connection-they have only one option cancel then again what can i do i don't understand.

Vodafone give us very bad service, i have two no one is vodafone and another is MTS, MTS service is very good but vodafone service very bad, my vadafone No is [protected], that no is Airtel but Air tel have give us service in Pratap Vihar Ghaziabad that's my home place for some goverment roles so then i convert Air tel no to Vodafone but vodafone have give very bad service & i recharge 100 Rs. 50 Rs next day -10 or -12 Rs. what can i do i dont understand.


Plz help me

Thanks & regards
Y.K Singh
+91-[protected]
D-451 Pratap Vihar Sec-11, Ghaziabad.

Sir,
1. I have requested to stop/ deactivation of Vodafone live service on connection no. [protected] through e- mail on 26.02.2012.
2. I was directed to send a sms, DCT VL to 144 and assuring that the Vodafone live service would be deactivated within 30 minutes.
3. I sent sms, DCT VL to 144 on 28.02.2012, in respect of this I received following massages,
i. Deactivation of Vodafone live on your mobile phone, has been registered. This service will be deactivated in 2 hours! on 01.03.2012 6:48 P.M
ii. Hallo! Vodafone live has been deactivated on your mobile phone. For daily alerts on Astor, stock, news etc. dial *123*01#@Rs 50/mnth

4. But till date Vodafone live has not been deactivated
Therefore you are hereby requested to look into the matter & take necessary action.

(Ramesh Kumar)
G-2/31, Sector-15, Rohini
Delhi

UNLAWFUL ACTIVITIES OF VODAFONE.

1. RECORDING OF ALL INCOMING CALLS TO IT'S OFFICES OF BUSINESS BY SUBSCRIBERS WITHOUT ABSOLUTE CONSENT OF THE CALLERS AND USING IT TO TRAINING NEW/OLD STAFFS IN GROUPS PLAYING THE VOICE FILES IN STEREO SPEAKERS ANALYZING SPEECHES BY WHICH THE CALLER'S PERSONAL DETAILS SUCH AS NAME, NUMBER, GENDER, AREA, AND ENTIRE CONVERSATION ARE MADE PUBLIC WITHIN CLOSED WALLS IN THE NAME OF TRAINING. THE STAFFS BOTH MALE/FEMALE MAY NOTE OR RECORD DETAILS THROUGH CELL PHONE, MICRO-RECORDERS OR WRITE DOWN TO PASS IT TO THEIR FRIENDS WHICH MAY BE USED FOR UNDESIRED PURPOSES. IT IS NEITHER ALLOWED IN LAW NOR SAID IN CITIZEN'S CHARTER.
BUT NEED FOR RECORDING ARISES ONLY WHEN THE CUSTOMER GIVES REQUEST FOR ACTIVATION OF ANY REQUESTS WHICH MAY BE ALLOWED.

2. ALLOWING CALLS FROM [CLIR] NUMBERS WHICH IS USED FOR EVE-TEASING AND HARASSMENT OF ALL TYPES. WHEN COMPLAINED ARROGANTLY ADVISED TO CALL POLICE AND GAVE THEIR NUMBERS AND ALSO MAIL-IDS. THEY ARE DETERMINED TO COVER, HIDE AND PROTECT THESE ANTI-SOCIAL AND ANTI-NATIONAL ELEMENTS AT ANY COST IS NOT SURPRISING TO NOTE BECAUSE IT IS A FOREIGN ENTITY.

DOCKETS
1.[protected]
2.[protected]
3.[protected]

Done as requested. Mobile number given to your website. But the dialog box is useless as it prevents me to enter special characters without which I cannot say the response reason. I have elaborately explained my concern and complaint and you want me to rewrite it that too within 300 characters is ridiculous.
This shows your SADISTIC character by rebutting the already aggrieved customer and increasing his grievance.
Before your Agent or Exec. calls on me ask him/her to read this complaint and speak in reply to my grievance and not ask me to repeat the entire Agonizing HISTORY...

MALICIOUS MISQUOTE

To: Mr.Gerad @ Nodal-T.N., 19/10/12, 01.30PM

1. Please note that while we where discussing about this call-tapping by you(vodafone) on 30/09/12, a s said in your mail dt.30/19/12, 06.00Pm sent in the name of M/s.Ajitharaj, I was raising many Law-points against YOU.
2. In one such point, the "Right to Representation in Judiciary" a Fundamental Right in Constitution of India made to ensure "Principle of Natural Justice", I was telling you that cases filed without evidence will be rejected in "any court of law" and call-tapped evidence in your sole hand will make me HANDICAPPED. This point arises because you said the voice-records will be used as evidence in case of disputes. For this you suggested me, also to record the conversations done with YOU and also suggested ways and alternate means.
3. First I thought for the sake of FAIRNESS IN JUSTICE and for the sake of evidence while giving requests for activation of chargeable services I may also try recording.
4.Then on remembering the old saying that "if a dog bites you, you cannot bite it back", I refrained from attempting it, as I CONSIDERed IT UNLAWFUL. I downloaded an app. which could not break the shell of your strong intrusive software, so I discarded it without trying further, and secondly I also have the options of recording it on tape-recorder or other recording devices but have not used any and either of it for recording till-date and will also not do so in future also for the reason said above.
5. So I request Mr.Gerad not to misquote my intention by "part references" of Mails sent to you in regard to this issue.
6. Lastly you have not answered my question on what legal basis you record calls with such strong IMPUNITY..? and desist from divulging details of the private Number confirmed by M/S.Ramya c.care exec. vodafone chennai.

Hello Vodafone,

By the above message and mail sent to you I have clearly clarified that I have no intention of doing the same misdeeds you do such as call-recording and the misusing of the Anonymous which you offer for a price for harassment and other unlawful activities.

COMPLAINT RESOLVED.

DEAR VODAFONE
SEE MY FREIND HAVE GOT OFFER OF RS 33PE 33 KA FULL TALKTIME FOR RS 26.3 BUT SHE AHD CALL TO PUNE THEY HAVE CUT 1 RUPEE EACH FROM HER BALNACE AND HERE THEY CUT 28.3 NOT FROM THERE AND WHY IT URS TAX DEPERTAMENT IS CUT HER 3.63 PAISE PLZ RETURN THE REMMANING BALANCE TO HER .MOBLIE NUMBER IS [protected]

hope they do

we used a postpaid conection of vodafone, in that we use unlimited blackberry services, but some services of blackberry was not given to me like mobile hot spot ( internet services ).Regarding this we had complaint a lot of times to the concerning person but the complain remain same till today. My no is [protected]

i request every one not to take this stupid postpaid connection of VODAFONE. they don't know the way to deal with the customers.

Vodafone — prepaid 2g postpaid

dear sir/madem i have a vodafone prepaid connection ( [protected]) since 2years, my prepaid connection blocked by any known parson,( mr suresh kumar )
and vodafone transfered to my no to.(mr.suresh kumar).without FIR. this is vodafone fault.

thank you sir.
but I mention in query that i didn't get TRANSACTION ID due error.
i have product id only.

Vodafone Connection — Poor service!

your person Mr hareet ([protected]) not proper response due to I called many times but he not recieve my call .
My personel mb. no. [protected] Outgoing & incoming call not active

Vodafone Connection — unable to receive & make call in roaming

my mobile phone having vodafone connection is in roaming. i am unable to make as well as receive a call.

Vodafone Connection — irregularities in vodafone system

I am using the vadofone connection for almost three yrs but for the last 2 months the irregularities have tremondously increased on part of vadofone.

Two months back vadofone gave me a call saying that if i activate my autopay facility through my credit card for paying their bill, It would be convenient for me and I would get 10% disount on every bill.

I agreed for the same.

Now i am finding that the bills are not reaching me and they are withdrawing money from my credit card.

I am continousely in touch with customer care and asking them to stop my auto debit facility from the credit card, which they are not agreeing to do.

The customer care people are giving me different informations at different times based on what they see on their computer screen.I find that the data stored with them on computer is also being being tampered with, as the information status has changed.

Further activation of internet facility always start on its own.When i check with the customer care they tell me that i had put a request to them.Which is not the truth.

The last call i made is today and finally the call was transferred to retention team.I am so annoyed with their services, that i have asked them to stop my services from immediate effect .the official of the retention team has agreed to do it within 2 hrs.But i feel that they will not do it and keep on draining money from my Credit card by showing internet/phone usage.

I gave a phone call to my credit card provider also to stop auto payment of vadofone .They have shown their inability as i had activated my auto debit through Vadaphone.However they are ready to cancel my credit card and issue a new one, so that the misuse of my credit card by Vadofone is stopped.But i dont want to follow that route of getting a new credit card.
M.Gupta
[protected]

do not disturb i m getting calls from vodafone caller tune department so pls do not disturb

Hello, I have mailed many times to costumer support for DO NOT DISTURB then also they are regularly calling me for many products and sending me a lot of SMS ' s regularly.

Vodafone Connection — Getting Bills for Deactivated Connection

I am given an add on connection ( No [protected]) with my old connection that is [protected]

I have de activated my add on Sim card and surrenderd the same to the Sector 18 Noida Vodafone center in May 2008. I have paid all the arrears also with cheque.

I started getting bills from the company and evne legal notice. I spoke to the Customer care manager and up on his advice I sent him an e mail with all the details. ( Annexture 1- Copy of the Email)

Now on 14th Jan 2009, my connection - the no [protected] has been de activated again. Reason I am told that I have unpaid bills on my old de activated connection.

What shall I Do ?? please advice

P M Narayanan

36 B B 9/8 PDIL
Sector 62 NOIDA
+ 91 [protected]


E- MAIL THAT I HAD SEND ON 27th AUG 2008.
In responce to this I am told that this was the mistake from the Company's side




To

The Customer care manager

Vodafone



REF Vodafone no : [protected]



I am disappointed and fed up. So is this mail



The above mentioned number has been de activated w.e.f 19th of April 2008 on my request no[protected]. (please check your record and stop sending me bills).



On 04th May I got a call from Vodofone asking for the payment. I have hardly used the sim card . However I paid an amount of Rs 1743 for the final settlement of the account on 05 May 2008 by cheque no 486969, of State Bank of India. On that, in fact i got a call from vodafone, informing that every thing is settled.



But the Vodafone was aggressive to send me Bills against the above number .



0n 12thJuly, after geting another bill, I met your customer care officer at Sector 18 Noida Vodafone office, His name is Mr Vishal and his phone no is [protected]. He told me that the Vodofone is sending the bill by mistake and this will be corrected immediately and if any one calls, Mr Vishal asked me, to give his number to sort out the problem : That was request no [protected] on 12th July 2008, 11 43 Am



Mean while one of your collection agent came to my house and he also been briefed the story. I spoke to Mr Kailash Nath of mobile No [protected] when I got a letter from him regarding the payment. I have given him all these details and request numbers.



For my relief, I got a call form Vodafone regarding this number, Apologying for the inconvenience I faced.



I do not understand where is the communication gap. Please make sure that I will not get any communication/ call in this connection. This is a waste of My energy and your energy



Regards



P M Narayanan

+91 [protected]










I am disappointed and fed up. So is this mail



The above mentioned number has been de activated w.e.f 19th of April 2008 on my request no[protected]. (please check your record and stop sending me bills).



On 04th May I got a call from Vodofone asking for the payment. I have hardly used the sim card . However I paid an amount of Rs 1743 for the final settlement of the account on 05 May 2008 by cheque no 486969, of State Bank of India. On that, in fact i got a call from vodafone, informing that every thing is settled.



But the Vodafone was aggressive to send me Bills against the above number .



0n 12thJuly, after geting another bill, I met your customer care officer at Sector 18 Noida Vodafone office, His name is Mr Vishal and his phone no is [protected]. He told me that the Vodofone is sending the bill by mistake and this will be corrected immediately and if any one calls, Mr Vishal asked me, to give his number to sort out the problem : That was request no [protected] on 12th July 2008, 11 43 Am



Mean while one of your collection agent came to my house and he also been briefed the story. I spoke to Mr Kailash Nath of mobile No [protected] when I got a letter from him regarding the payment. I have given him all these details and request numbers.



For my relief, I got a call form Vodafone regarding this number, Apologying for the inconvenience I faced.



I do not understand where is the communication gap. Please make sure that I will not get any communication/ call in this connection. This is a waste of My energy and your energy



Regards



P M Narayanan

+91 [protected]





E MAIL SEND TO THE COMPANY ON 15th Jan 2009

Sir

I am fed-up

My mobie no [protected] has been de activatd by the company. The reason I am told is that I have some money pending on a number [protected].


This number has been deactivated on 19th of Apil 2008. Your cusmer care manager Mr Ramankant has confirmd this to me over phone and below is the E mail tht I had sent to him
before that.

now after almost an year, i have asked to pay Rs 720 " That is Pending on my number [protected]. Could you plese clarify? How? on what head? etc.

Plesae send me a writen reply this time.

I request you to activat my mobile Connection ie [protected].

Or you mayspek to me +91 [protected]

Regards

P M Narayanan

Vodafone Connection — Caller tune change without asking for it

I am shocked to state that Vodafone changed my caller tune without any request from me, and deducted Rs. 30 from my account. It me to incovenience and caller tune did not mathc my status as well. Though complained registred on line immediately, i was told to wait for another 20 hours to get it rectified. I am shocked at the behaviour of Vodafone, It should be looked into, pls.

Vodafone Connection — Deactivated

today my vodafone number is deactivated.I can't call from this number.Last saturday it was activated.But I did not confirmed then that I will take this number.A lady from vodafone called me up for this confirmation & told me that she will again call me for that.But she did not call me yet.Now is is deactivated.Please take some action.

Iam a retailer of vadofone cards Iam doing this business past one year in hosur there is no regular supply of copuns.so please give more than one or two distributors in hosur to give prosperous development in business.Kindly take steps on my complaint.

rightnow a groups of people using your vodafone connection in our office HLL Life care Ltd akkulam sreekariyam thiruvananthapuram, in our office are we are not getting your signal very poor and sometime it's not clear and it's so difficult for those using vodafone and we are going to change your connection due to this reason, if your company rectify this probleam very urgently, hope u people will take necessary action on this complaint.

Dear Sir/madam my name R.Manikandan this my number [protected] i want change my caller tune

my caller tune was changed to some old stupid song

can you help me??

ia wnt to change my brother phone callertune change no-[protected]
i want to this song play Gayathri Manthra 15001822

Poor service

Vodafone Connection — connection stop by vodafone

Dear sir,
I was perchage Vodafone connection mobile no. [protected] name satish rai
s/o Gaga Prasad Rai distt. jhajjer(HR) by feb 2011 in first week
location Vodafone shop chute Ram chows sonipat(HR).now some problem
faced on 26.03.2011 by evening i was one call received by this number
[protected]and [protected] he was told me this number [protected] is my
number its number was missing so tell me who are you and your is your
place this type wording use after that i was said him dear this number
i was taken by Vodafone i think you discuss with Vodafone c.c., today
again on 27.03.2011 at 6.15 am approx he was call me told who are you
and spiking from where this is my number i will be complain against you
in police station how to use this number, again same call after 8.30am.
After that i was call to c.c. sonipat and i was problem discuss with
c.c. executive and again conform my ID proof and c.c. executive was
assure this connection issue your name but today by evening my phone
no.[protected]stoped by Vodafone without any discussion with me, again i
was call Vodafone c.c. discuss with Mr. Vikrant c.c executive sonipat
about this problem now he is say i am complain received by other
customer he was say this is my number presently this is missed so
stop, after we have stop your number he was no response given to me. So please take action what is
problem and how it is possible any body will complain and phone stop
and same number how to issue by Vodafone to two different customer and please solve my problem.


Regards
your customer
Satish Rai
sonipat (HR)

My connection number is [protected] .A kolkata Dongle connection .I was suppose to receive my gift by 14.12.13 but there is no trace of delivery .Registration number is 2867.Kindly ensure delivery please .


Siddharth Shah
+[protected]
Pune

Hii my name is giriraj kedia and my no. is [protected] i am using this no for internet in dongle and paid the 3 bill as of 300+842+842 but not got gift till yet.
I had already applied my coupon through online...
Contact me soon @ [protected]

Is somebody looking at my complaint for gift deadline of 14.12.13 ! The complaint was made 20 days back !

Siddharth
[protected]

helo sir, i taken the new vodaphone postpaid connection with gift scheme n after my three months bill paid i hv send the code by my registered cell num. but there is no call came from the vodaphone n i have also complain to the vodaphone customer care num. but there is no response come from the vodaphone...kindly solve my issue plz n i m applicable for the gift acccording to the vodaphone scheme...

Scene: "some body" used my number as their call divert
Problem: i am getting lot, lot n lot of calls for that "some body".
Request for vodafone : when i asked for removing that call divert, they couldn't offer me that.

Complaint: when it is allowed to divert calls to my number (with out my permission) there should be a possibility to remove it upon customer request. (who is ready to bare the pain of attending nonsense calls for others)

suggesion: please change your software such that you can provide much better service to your customer.

I am always with hutch since i started using mobile and now i am very much frustrted with the response i got from your customer care. i expected hutch service will be improved after vodafone take over but, it seems my expectation was wrong.

anyway please try to fix these problems in future, atleast some customers like me still wish to be with you.

sir on on october by mistake my friend copied his caller tune in my mobile, immediately i sent SMS according to procedure to cancel that they cancelled tat and they deducted tat caller tune amount and sms charge. And this month again they have deducted caller tune amount even when i didn request for tat and even im nt getting any caller tune and when i called customer care they said tat amount can't be refunded. and wen i asked them to let me talk to superior they just put my cal on hold. My mobile no is [protected].

please give me suggation for reactivated my mobile no

please give me suggation for reactivated my mobile no

yesterday i bought a new connection from chandigarh vodaphone store. they charged Rs.525 from me. but till today my connection is not ACTIVATED
kindly active as soon aS possible otherwise iwill take a legal action
Maninder Preet Singh
#472 phase 9
Mohali
[protected]

i am trying to connect Vodaphone Customer Support since last 10 days and always getting system update message. i have tried more than 20-30 times in a day..............

Hi,
i m using prepaid vadafone from karnataka India. i have recharged by online through ICICI bank of 221/- rupees. it has not credited in my account.

Hi,
i m using prepaid vadafone from karnataka India. my no is +91 [protected]. i have recharged by online through ICICI bank of 221/- rupees. it has not credited in my account.

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

Hi,
I recharged my prepaid Vodafone SIM card ([protected])with a TOP UP SOC. I got the INR 174/- . After that I can see (By dialing *141#) that my balance is INR 180/-(10 was previous balance).
But still I am not able to make any call.
Every time I try to make a call I am getting Low balance Message.
My cell number is [protected].
I tried calling Customer care .but it was busy every time :)


Please advice

I have been trying to resolve a small problem for the last two months but without sucess. Customer care is polite people who keep on the line for 15 to 20 minutes every time but no results. It is distubing, ifeel they will do a lot good if they provide service rather than long polite talk.My complaint no is[protected] dt 26.2.08.

My son, Neeraj D. Sharma has been using Hutch post paid-corpoorate connection almost for 2 years at Hyderabad, India.the cell no. is [protected].I always pay his bill by cash at Himayatnagar Cash counter which you call vodafone store .I normally do not receive the bill or sometimes they oblige me after sending the bill only after I had paid.
T he burning example is that the bill for last month was generated on 2nd.may but I HAVE NOT RECEIVED as yet whereas I paid the subject bill long back, I had been personally reporting this discrepancy at Himayatnagar but no out come.
I really wonder as to why you want to lose valued customer like my son i.e. I am frustrated with your courier service arrangement.
how many times you expect me to effect the payment without knowing the details of the bill.
can you check up with your staff as to how do they make sure.Some times they would say thatit had been e-mailedwhereas I asked them to send it to my residence.
anyway

Dhaniram Sharma

Today I spoke in Customer Care at 9.54PM with mam Zeba Siddiqui. She is not fit for Customer Care Service. Because I told her to change my Mobile Connection([protected]) from Post Paid to Prepaid. She told me within 24 hours you will get one phone call from our side who can tell you everything. But, she never tell me the neither my Request No. nor she tell me tell me any helpful word which I will satisfy against my quiry. Please acknowledge my complain and do needful action.
Thanks - Regards - Kalyan

I am a hutch customer since last 10 years, however I am sorry to say that their services are not up to expectations.

On May 24 I called customer service for activation of International Roaming after paying necessary amount online via credit card. I got reply that the call was landed on prepaid customers department and was asked to call again. I called again and this time it was told to me that agent is not able to check status due to system upgradation and was asked to call again.I ( know this is just a bogus reply by lazy agents who do not want to do their work properly.) Then I called after 2 hours and it was told to me that the call again landed on prepaid customers department, however somehow he assured me that it will be activated in 4 hours. Next morning, I called and this item again call landed on prepaid customer department and the agent was not able to assist me. I called in afternoon just minutes before my flight and this time agent told me that there is no payment. I asked to transfer call to a senior person, however he hung up and disconnected it after some time.

I wrote e-mail to theit nodal officer and received the cheapest reply. Boss and employees all are just people.

Once I am back from my visit, I will simply kick them out of my life.

plz deactivie my kaal alerts

hi...i have recharged my number with 149 free min bonus card on 6 april 2009 which are anytime minutes..wat happened dat my number was already having 50 v 2 v night min and my 333 v 2 v free anytime min got clubbed withdose night min which should not happen because its clearly mentioned on the dat i[censored] recharge with dis card any existing min would be forfeited...so i thought there would not be any problem... but since dat 2day is 9april its been 3 days dat i have beeen calling cux service for help...on day 1 vich was 6april i was worried because it took long for min to cum n after dat i got min but not anytime ...7april i spoke to man called saurabh, harshit.n pranay at diff timings...i was told dat dere system is showin anytime min but my bal waz getting deducted...pranay promised me a call bk for 8april at 4.00 in eve...but no wonders no one turned ...2continuous dayz 8 n 9april i have tried cux services number but not getting connected...pathetic n hopeless services...not expected such kind of irresponsibilty from vodafone...i think it should not so proud of its name...i am really annoyed wid vodafone...posting my problem here thinking dat i will get some help...

My phone No:+[protected] Please deactivate night talk offer (Rs.22)

Vodafone — Inconvenience

I have taken a Vodafone Prepaid number and have been receiving unnecesary promotional calls from them day and night. When I caled to tell them that I need it stopped immediately as I have some important meetings this week, they say it will take 72 hours to activate and they cannot do anything about it!
How can they automatically activate all these services and inconvenience the customers when they have not asked for it?
They can automatically activate it but cannot automatically de activate it?

my phone number is [protected]..please deactivate night talk offer of Rs .22

Dear Vodafone Support/ Customer care Team,

I am facing similar issue, with Blackberry Internet services. I have observed few detrimental things that could share with Vodafone Team. When we additionally pay for Blackberry Services Plan why is our phone and phone number not registered with Blackberry yet.
It is been weeks that I am using Blackberry Services since the time I came to India from London and strange my services still not enrolled with Blackberry even after 3 weeks o[censored]sage.
These below are the Service Providers Status Details:
Phone Number: Unknown (Why when number is registered and we pay to get this registered services), Raises concerns???
Blackberry Internet Services: Not connected ???
Coverage: edge (It should be EDGE)???
Provider: Vodafone IN
Active Profile: Not Connected ???

If Vodafone is incompetent in providing Blackberry Services than they should say NO and why are we customers being misguided. I have been to Vodafone stores all they say is we can not do anything, and it is really bad to hear from such a big company. You should hire professionals. Very first week I spoke to support Agents and they said it will not happen again. It happened again the second week and then I reported last week and Again again again. I am damn missing out very important emails. All they say is directly take out your battery and insert it again. How on earth you are supposed to do that every hour to receive email. This is really disgusting behaviour from support staff. Neither I am unable to browse internet on browser and nor receive emails.
It is just waste of Time and Money and Vodafone is making us consumers as "Monkeys" and passing the ball from 1 court to another.
It is not only for Vodafone it raises a Question Mark on RIM Blackberry also. Ideally the money that we pay in addition to phone bills should go to RIM to register the sim card and phone, so that consumers unobstructively use required services. All other countries pay the service money to RIM then why not India Vodafone. I pay £5 extra to obtain Blackberry services every month in London UK. RIM should follow up with Vodafone.

I hope this letter and voice of mine could make things go right!!!

Sir,
My mobile number is [protected]. I want the customer identity of incoming call at 12:33 P.M. on[protected].

WANT TO KNOW THE ADDRESS FOR THE BELOVE MENTIONED VODAFONE NUMBER [protected]

Respected Sir .
I want my Call details then what is the procedure of that things
Can i come in ur Vodafone service centre and i can get my call details and
please answer to my email ([protected]@gmail.com)
Iam staying in Green park delhi ! so were is your costomer centre please let me know!
Thanks
Regards
Aneesha

i want complete details of this number [protected] soon.

i'm really desperately in need

Vodafone- low call cost — Poor service

From, 02. 01. 2008
H.C.Nagaraja,
Advocate,
T- 14, ‘Nisaraga’, Treasury Lay out, Bogadi 2nd stage, Mysore – 26

To,
The CEO
M/s Vodaphone Ltd.
Sir,
Sub: Deficiency in service.
Ref: My prepaid subscription No.[protected]

I am the subscriber of the above pre-paid connection.. I would like to bring the inconvenience faced by me regarding recharge (for low tariffs) to your notice seeking redressal.
My subscription was renewed with 12 months validity during October 2007. At that time I was advised that I had to recharge for Rs. 96.00 only under the said plan to avail the low call tariff facility. It was done.
Subsequently some time during Nov 2007or so there was a message from your office saying that I could recharge for Rs.77.00 to avail the low tariffs and I did the same.
On 28.11.2007 I recharged with Rs.96.00 and from then on made it a point the make note of the date of renewal. Subsequently on 28.12.2007 I recharged with the same amount of Rs.96.00 for using low tariff rates. Probably on 30.12.2007 I got a message that the low call cost period had ended ant that I should recharge with Rs.77.00 if want to utilize the said facility. At this juncture I am to inform you that every time before recharging for low call rates I was making enquiries with your agent regarding the amount of recharge.
There upon I contacted your customer care ( Mr. Shiva Kumar) and briefed the entire thing. I was told that I should have recharged for Rs. 77.00 and not Rs.96.00 towards low rates. I was further advised that I should contact the agent who recharged my connection and demand refund of the amounts from him. This was strange, I felt. However at my insistence that person ( M Shiva Kumar) verified the records and told me that the matter was rectified and low call cost rates facility was restored.
To my surprise on 01.01.2008 I noticed that the calls I was making were being at full rates and not the concessional rates. Thereupon I got in touch with your customer care once again but in vain. They expressed their inability to do any thing in the matter and I was given to understand that recharges of 96.00 done on 28.11 and 28.12.2007 had gone waste and I had no access to the same. Now being aggrieved by this I am sending this letter to you seeking redressal.
1. It is undisputed that I was allowed low call cost scheme in October 2007 (after obtaining 12 months validity) and November 2007 by accepting Rs.96.00. Since I was under the said plan you should have rejected when I sent SMS for Rs.77.00.
2. Why at all the SMS for Rs.77.00 was sent to me when I was on a plan of Rs.96.00. Such things are highly misleading and confusing.Besides how was that amount was accepted for low cost facility.
3. Why SMS be sent to me during the currency of a low call cost period. Only to confuse me and several others like me since we would not be remembering the previous date of recharge. Thinking that the period has ended we press the buttons as prescribed by your office. I have a feeling that you are encashing our weakness of not remembering the dates of recharge to your advantage. It may not be easy for me and thousands like me to make note of such things amidst our work schedule and other occupational hazards.
4. Supposing I attempt to get the recharge (for low call rates) done for a wrong figure even out of ignorance the same should have been rejected or credited to my regular currency credit balance. The reply given by your customer care saying that the recharges for Rs. 96.00 dt.28.11 and 28.12.2007 have gone WASTE is highlyd displeasing and illogical. How could these amounts be retained by you without rendering any service. You are not justified in keeping my amounts with you just like that.
5. What attempts have you made to enlighten any customer regarding the particular pre paid plan he / she is under, and amount of recharge to be done for utilizing low call rates offer. When I renewed with 12 months validity offer not material was given to me regarding your terms and conditions of the particular 12 months validity offer.
6. You are misguiding and fooling the public by flashing SMS during intermittent periods with sole intention of making money. Such service is not in public interest. One SMS speaks of recharge with 30 days validity at low call costs and there is one more SMS within two or three days with 15 days validity after we opt the 30 days facility. Such things definitely lends one to doubt your bonafides.

In the back drop of the facts narrated above I request you to rectify and make good the deficiency in service failing which I may be constrained to approach the prescribed forum seeking appropriate relief.
Thanking you, Yours faithfully,

.

Vodafone — about call n rates

vodaphone had intro a new plan with 10rs rental n can add 5 local Vodaphone no's n talk @20p/min, i activated it on 4th n again the add on number got deleted n i reactivated it on 14th of same month but again they deleted the number by 4th itself. and each time i'm calling to someone the call gets cut suddenly each n every time but no response from them, they are taking money... unnecessarily, i am really unhappy with this network n going to change my sim soon

Vodafone — tm-demo

your mobile number has been awareded 850,000 usd in the 2010 bt mobile draw,to claim your prize send your name,age,tel and addres to email:[protected]@gmail.com (what is this)

Reminder - 2

Pls Note My Complain no.[protected].



--- On Wed, 2/16/11, viral joshi <[protected]@yahoo.com> wrote:


From: viral joshi <[protected]@yahoo.com>
Subject: Re: Problem In Connection.
To: vodafonecare.[protected]@vodafone.com
Cc: [protected]@welspun.com
Date: Wednesday, February 16, 2011, 4:00 PM


Reminder 1

If realy fill to help for customer so,pls contact on my other cell no.

[protected]

--- On Wed, 2/16/11, Viral Joshi <[protected]@welspun.com> wrote:


From: Viral Joshi <[protected]@welspun.com>
Subject: Problem In Connection.
To: vodafonecare.[protected]@vodafone.com
Cc: [protected]@yahoo.com
Date: Wednesday, February 16, 2011, 2:39 PM


Dear Vodafone,

We have facing problem in Vodafone Connection in last two days but till time no any salutation recd from customer care side.

Pls note my problem and solve on urgent basis otherwise we disconnected my all Vodafone connection and divert on other service.

My Mobile No.[protected] Postpaid Connection Transfer Government CUG group to welspun CUG Group but in this time my all service like incoming and outgoing worked stop without any future intimation and till time not working. so many time request to Mr. Rajesh( Vodafone stores, Anjar-Kutch ) and other complaint to Mr.Baliram (On no.198) but both are said wait few minutes but no any action against my complain.


Total 2 day suffer in this problem and all Vodafone customer care person said wait few minutes.

Pls confirm you solve my problem otherwise we complain Grahak Shurkha with this mail and all communication detail .

We wait your reply otherwise pls provide form of mobile portability service form so we transfer my mobile connection and also bellow mobile connection.


Regards,

Viral Joshi

Vodafone — Service Problem

I am not satisfied from Vodafone service. I am postpaid customer and Vodafone service provider not support. Provider Without notification stop incoming & outgoing service. My mobile number[protected] name JASRAJ OJHA s/o BANSI LAL OJHA , Address – Pansal Choraha Bhilwara.

Maine vodafone se 1 postpiad no [protected] liya tha lgbhag 1 sal pahle fir maine us no ko post to prepaid krvane k liye application di, jiske bad mujhe 4 month tk aaj nhi kl aana kah k vodafon mini store k chakkar lgvaye, fir jb maine jor de k kaha to vha mujhe mna kr diya hm aapki sim ko prepaid nhi kr skte, usne mujhe jodhpur jane ko kaha, mai vaha gya to unhone mujhe bkaya payment jma krane ko kaha tb maine kaha maine 4 month se vo sim use bhi nhi kri hai to bhi unhone mujhe kaha sir roj roj tng hone se achha h jma krva lo fir aapko bhatkna nhi pdega to maine Rs.385 jma krva kr diye. fir unhone mujhe 1 new prepaid sim de di, jo 4-5 dim me start ho jane ki bat kahi thi mgr aaj tk vo sim start nhi hue hai aur vodafon se Rs. 400/- ka new bill bhej diya mujhe. kindly give me solution