Vodafone India Complaints & Reviews

me new lahore colony shastri nagar delhi 110031
me rahti hu yaha sabhi shopkeeper vodavone ka10 vala coupan recharge 11 rupees me sale kar rahe joki hamre coupan parr bhi 10 rupees likha hai

My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this service & REFUND which is already deducted on IMMEDIATE Basis

My name is vivek kumar and my complaint is against Vodafone Essar Mobile services which has been a pain since Day 1 and though I left them,they continue to bother me to serious proportions.

I had signed up for a USB internet Rs.650 plan in the last week of september 2011 from the Vodafone branch in Sector-18 , Noida. I paid Rs.1950 against it and i was told that my rental was free for first 3 months with 3 GB Data for each month.

There were several problems with this connection:

1. The number was [protected] for USB stick, and it was not activated till 2nd week of october.when confronted,the people at vodafone store kept asking for different Id and address proof.

2. The speeds never went above 100kbps and were usually much lower.

3. I clearly intimated them to send the bills on my email id,which they never did till date.

4. The software for vodafone internet services,also read the usage done on WiFi services, it counted the usage done on WiFi on different service provider,and due to this usage was calculated more then what was actually used through Vodafone stick.(i.e. the software for vodafone kept on working even when i run my laptop on WiFi services of other service provider, even when the usb stick was not plugged.) The same usage is been charged by vodafone against me.

5.After about 2 months(i.e. 1st DEC-2011) i got a email informing me that my unpaid bill was Rs.5000/- and my credit limit was Rs.2500/-. Bill for usage was still not send.

6. On 21st DEC-2011, i get another email, mentioning that my unpaid bill was Rs.5520/- and my credit limit was Rs.4000/-. Bill for usage was still not send.

7.On january 18th -2012, i get another email,threathning me to pay the bill. Bill for usage still not send.

8.How can the company keep the credit limit,much above the rentals for services. How can the company keep on changing the credit limit, as the bill keep increasing?

9.When i paid advance rentals for first three months, i should have been informed for my usage,over my limits for which i had paid my rentals.

10. I never got any email regarding my usage bill.

11.Vodafone discontinued my services, before it was 2 months, instead i had paid 3 months rentals in advance.

12. This, I thought, was going to the end of it. After spending 1950 for the stick and the worthles services provided against it but i keep getting calls for paying the amount. This is worthless and a pure harassment from vodafone side, Do vodafone expect me to pay bills,which are generated due to their faulty software and inappropriate services.

I AM RECIEVING MANY CALLS FROM [protected]. THIS IS A NO. OF VADAFONE THE CALLER ALWAYS CALL TO US AND ABUSE THREATEN TO ME AND MY FAMILY MEMBER AND HE ALSO TOLD I WILL MURDER YOUR HUSBAND. REGARDING THIS I ALSO CONTACT TO POLICE STATION BUT THEY TOLD ME TO VISIT VODAFONE COMPANY TO KNOW THE DETAILS OF THIS CALLER WHEN I APPROCHED TO VADAFONE MINI STORE THEY TOLD ME THAT WE CAN,T GIVE YOU DETAILS OF YOU AT ANY COST AS IT IS NOT LEGAL, SO IT IS MY HUMBLE REQUEST TO YOU THAT KINDLY TAKE ACTION AGAINST HIM AND FIND HIS ALL DETAILS OF THIS CALLER. FOR ACT OF THIS KINDNESS I SHALL BE ALWAYS OBLIGED TO YOU.

YOURS
REETA DEVI
W/O AWADHESH RAM
VILLAGE MAPATPUR
P.O NUAON
P.S RAMGARH
DIST KAIMUR BHABUA

Dear Sir/Madam,

I am Ravikumar B working in Bangalore (Karnataka) in MNC and my mobile number is [protected] (Vodafone). Since 1 once year I am using this Vodafone number. I have activated 3G service to my number 6 to 7 months back. Mine is corporate number so I was getting 500MB 3G free usage and the same was communicated to me from costumer care while activating 3g service to my number.

But in this month bill (generated on 5th March) 500MB 3G free usage is deactivated without any prior information and charged for 500 MB. So my bill is increased nearly Rs 3200 in this month. I had been to vodafone store (In Rajajinagar-Bhashyam circle) to ask about the bill but they did not respond properly and asked me to contact costumer care person. 3 times I called to costumer care and asked why 500 MB free packages is deactivated and I got 3 different answers from them and told me to go Vodafone store for more information. Both are not having proper information about my bill amount and irritating me.

Because of wrong information provided by Vodafone costumer care I got huge bill amount. In previous months bill I got discount for 500 MB free 3G usage and this month its charged. 2 days before getting the bill to my mail I had got message which was showing still 17 MB free 3G usage is available for my number then why they have charged for all 3G usage. At least they should have informed me about this in last month then I would have activated another 3G package or gone for another network.

I have monthly tariff plan of 600 min free for any mobile and 30 paise for Vodafone to Vodafone. For Example:- In next bill they may say only 10 min is free and Vodafone to Vodafone is RS 100 for my number then what I should I do. Without any prior information how they will charge anything.

I am requesting you to go through my above complaint and kindly give me the solution.

Thanks & Regards
Ravikumar B
My mail ID: ravi.[protected]@gmail.com
My Number : [protected]

I have been using Vodafone postpaid connection for the past 2.2 yearrs now. I am an employe of Wiro Technologies and I have a corporate postpaid connection.
I was staying in Maruthi Nagar (Madiwala - Bangalore) for these many years and I have not faced any issues with you people. Now I am shfiting my home to &th cross in Madiwala and for my surprise in my new home there absolutely NO NETWORK for vodafone .
My new home is near VSri Venkateshwara PUC & Degree College, my phone number is [protected]

MIDN No. [protected] VODAFONE Net Cruise Data Card
One Fateful day I called Vodafone Customer Care for some issues regarding my Mobile Phone and at the end of the conversation the excutive offered me a VODAFONE NETCRUISE CONNECTION (with unlimited plan) @ Rs. 799/- Per month and insisted me to Get it. On approval they supplied me the Netcruise device within hours at my place, and I provided them all the necessary papers and Rs. 799 in cash. The Delivery Boy promised me that it will be activated within 72 Hours.
Now the Story begins, It has not been activated in 72 hours, not in 96 hours, not even in a weeks time despite my several call to vodafone customer support.
Then suddenly after 8 Days suddenly it started working.
Within 3 days it again stopped working. I again Called Vodafone, (Executive : Bharat) and they told me that due to non submission of my papers my connection has been barred.
I asked him that
1. If the papers are not submitted than how it was activated earlier
2. If the papers were misplaced by Vodafone employee, What is my fault and for this how they can made me suffer
3. If so, Why I was not contacted before barring my service, so that I could submit fresh papers in time.
4. Why not I sue Vodafone in the Consumer court for paying the for the losses and the agony I suffered Today. And Also report this to TRAI.
No concrete answer, only apologies and also refused to give me any reference no. for my conversation.
I am definately going to sue Vodafone in Consumer court, and report this matter on all Social Networking Sites

i am a vodafone customer, useally my bill was approx rs[protected].00 per month with BB services-299/-.In jan-12 i have changed my plan of BB with 899/-PM and in feb i got bill of rs-9800.00 when i contact then they said that there are net charges more than Rs-6000.00 which shocked me.
When i asked why so when i have activated Blackberry plan of Rs-899/- and using same they said ur browser was by defalt on Vodafone live however i have never login thru Vodafone live and even i am not aware how it was set by default on main bowser. Even i have not asked for same from vodafone and nither asked for Vodafone live activation.
I asked then to look into adjestment but they denye for same and forcefully asking mt to pay the same.
i dont know wht to do cos rs-10000.00 PM bill is really not dijestable.
i have asked then to disconnect my connecton which is also not done by vodafone yet and even i dont know whether i will use BB or net or not?
Now i am planing to go to consumer court for same.
Can any body suggest me?

I am customer of Vodafone, using for more than 5 years, I have free SMS service activated in my mobile, which is autorenewable. everytime before renew they notify me by message that this offer is going to renew on this date.. make your balance enough. this time also I get the notifacation message saying that 8th march is the date for autorenew of this offer, but because of some reason I can't recharge my account. and uptil 7th march I have 853 message pending in my account. now as offer was not renewed due to insufficient balance,the validity of this offer is completed and I lost this messages. now i have recharged my account and check the balance so it was 899.27rs. with no sms, now on 10th of march at 5:20p.m. I got the message " SMS34 pack is active now. Charge rs34/month and autorenewable. No discounted rates on spldays. To Cancel Send CAN SMS34 to 144" so my balance was cut. my complain is that I should get some notification message that your SMS34 offer is going to renew from parking as you have sufficient balance, but they didn't give me any notifaication message, n the message which I get is already saying that your SMS34 pack is active now. and when i have talk about this to vodafone customer care first time they have cut my call during the conversation and secondly they ask me to dial 198, which is complain number, and there also i cant get good response. Kindly help me

Sir/Madam,
I, Ningthoujam Mohendra Singh would like to state that I was using the vodafone mobile number [protected] for quite long period but unfortunately got feed back message whenever I try to operate the sim card. It was occurred during my visit and satay at home town Imphal (Manipur) suddenly. I would like to know how and why this happen as well as want to revoke my no. again.

My mobile no. [protected], i was charged Rs. 5/- daily for the Daily Lakhpati competition for which i never requrested.

Earlier also i am charged daily Rs. 5/- for the Happy2Help.

Request Vodafone to refund all the money for the last 10-12 days for wrongly charging me or i will go through to file a case.

regards,
keshav

Hi I had been working with Vodafone J&K for 1 year...and left Vodafone on ht May 2010...since then I have applied for my PF withdrawal but I have not received my PF yet...I resides in Mumbai, so it is difficult for me to visit the PF office...My friends have visited there so many times, but they always say it will be processed in 1 week..around 2years have been passed.

Can any one help me in this regards
My PF number is JK/J-131543

Dear Sir/Madam,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.

With Warm Regards
Anil Aggarwal
Ph: [protected]
New Delhi-110003,India

I have purchased a Vodaphone connection with Phone No. - [protected] on 21 Jan 2012. I requested to activate internet package on March 06, 2012. But they did not provide. I called to Customer Care on march 8, 2012 regarding the activation of internet connection. My complaint no. is [protected].
As i called to Costumer care, they asked me to submit my documents to Vodafone office. I already received 2 payment bills from their side, and i already deposited one.

If they have not received my document, why did the continue sending mobile bills? They should not activated my mobile no. without documents.
I am feeling so much harrased by their services. Even if i calling to their costomer care, they are not talking properly and their language is un acceptable. if they are receiving bill payments, they should not disconnect my no.


thanx

Mobile No. [protected]
Mohali

I need call, and sms history of my vodafone no plz send to my e-mail if it s possible vodafone no-[protected] email id-joyz.[protected]@gmail.com

Hello,my mob no:[protected].iam submitting this complaint on 08/03/2012.i was using my gprs connection,and iam suffering by the bad disconnection at regularly.the more suffering thing is that the vodafone care is not responding which they are,nt recieving and said this cant be processed in this time.the worst dealing of customer care has been experianced by me from this vodafone care,coz iam using another sim which they are good in response.i request the head of this team to take the necessary action for this customer care teams here in kerala,which iam located in kannur district,and iam provoking to throw away this vodafone sim because of this bad response of this vodafone care.

I bought the vodafone netcruise USB stick with a promise of 3.2MBPS speed and i never got that. I had issues while recharging with the plans also. They display something on their website and give something else. The customer care never responds. No one gives a solution and every month there is some issue or other. My fone no-[protected]

my mob no is [protected] in first month they have given me a bill of 3200 rupees out of which rupees 3000 have been charged for internet usage i never applied for any net plan nor i m using internet vodafone people also not providing me detail of net usage they also stopped my outgoing services i have complained about this so many times since feb 15 but no action is being taken
complain no [protected]
amit jain

I activated plan (Rental_MI_VOL_100_30d_3G 3G) on my mobile on 14.09.11.It is a monthy rental plan of Rs.100 and usage 100 mb.I have been charged Rs.19.35 as my billing generation date is 19.09.11.The next month i have been charged Rs.100.In October month i received a service call from Vodafone and said they have a offer for me as i am a new to Vodafone 3G service.The offer was i can use upto 500mb for 3 months with the same monthly rental plan of Rs.100. So i accepted the offer.But without my knowledge they have changed my rental paln to Rs.375(Rental_MI_VOL_375_30d_3G - monthly rental plan for Rs.375 and usage 500mb).I have been charged Rs.100 only for the months November,December and January.But in Feb 2012 month bill i am charged Rs.375.

When i called customer care,the customer care agent is arguing that i activated Rs.375 plan only and i was using it for monthly rental plan for Rs.100 as a special offer for 3 months.

She is not even bothered to listen what i am saying.She kept on saying i activated Rs.375 paln only.

I had lost my phone and after it has got reactivated I have been getting a message from 556770 everyday with the following content:

"Jeeto Dream Car- U R charged Rs2 today.U cud win Fluidic Verna. Tp Play daily,Call/SMS PLAY to 556770Free.To unsubscribe, Call 556770. TnC- www.vodafone.in"

I called on the given number and followed the instructions to unsubscribe. The recorded voice at the other end informed me that I have been unsubscribed, but after a day's gap these messages have been coming again everyday.

Am I being charged Rs 2 as the message conveys? If yes, is this not illegal on the part of Vodafone?
And why should the onus be on me to unsubscribe when I never asked for this in the first place?

If I am being charged, I would like to take some legal action... please advise. And what can we do to stop them from sending you these kind of stupid offers? I dont want them.